Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Responsibilities:

• Preparation of DO, Invoices, Quotations and Purchase Orders
• Liaison with Customers, Suppliers and Service Providers
• Preparation of Management Reporting and Maintenance of Office Filing System
• Coordination of Orders Delivery and Logistics Planning with Internal and Production teams
• Any other duties relating to the efficient operations of the Company

Skills and Qualifications:

• Diploma in Business Administration or related field
• At least 3 years of proven experience in a operations position or its equivalent
• Excellent writing & communication skills, proactive nature and multi-tasking ability
• Excellent ability in problem resolution and conflict management
• Possesses creativity, resourcefulness and meticulous attention to detail
• Excellent organization skill and initiative
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Mandarin speaking is mandatory to communicate with China counterparts

Others:

• Working hours: 9am ~ 6pm (Monday ~ Friday)
• 12 Days Annual Leaves onwards
• Medical Benefits
• Working location: Loyang

Only shortlisted applicants will be notified. Thank you for your understanding and co-operation.

Function Description

This position serves both Business Development and Service & Support. The position requires detailed knowledge of flight simulation equipment, maintenance, and operation, as well as Collins image generators and display systems. Experience within the Asia-Pacific region training centers, and training device manufacturers is also required. This position works as part of the business development team to identify and follow market opportunities, clarify customer requirements, organize proposal submissions, and conduct contract negotiations. Detailed process knowledge of Collins service and support, and business development workflows and systems is desired.

Performs duties related to overall customer service including post-sales support. May support sales team by notifying other divisions of customer concerns and trends. Responsible for maintaining quality and consistency of service by documenting and identifying trends in customer service needs. Performs on-site services for Aftermarket clients, installs new equipment and services, maintains / services and upgrades existing equipment. Provides instruction and education regarding products or equipment usage to customers and internal employees. Designs and manages product training for customers and staff.

Discipline Description
Coordinates with Customer Service representatives to identify customer training and support needs. Resolves issues surrounding installation, usage, upgrade and training on products. Provides on-site support as needed. May resolve technical problems in a call center/help desk environment or through customer escalation. Completes proper documentation of issues.

Organization Level Description
• Implements functional strategy.
• Establishes operational plans for work area.
• Recognized master within discipline, having deep knowledge of theory and organizational practices within a specific discipline.
• Problems faced are typically complex.
• Develops and implements new products, processes, standards or operational plans that will have impact on the achievement of functional results.
• Significantly improves on existing processes and practices.

Typically requires a University Degree or equivalent experience and minimum 10 years of prior relevant experience or, an
Advanced Degree in a related field and minimum 7 years experience.

Familiarization and experience with regulatory authorities is required.

Purpose
Senior Product and Technical Service professional with significant experience. Implements customer support strategy. Works with leadership and Customer Service representatives to develop and execute effective support programs in alignment with projected changes in production processes, equipment upgrades, and/or other product strategy.
Responsibility Statements Subject matter expert for multiple products and services.
Operational lead for complex customer technical matters. Work with Customer Service to review effectiveness of technical support activities and identify customer training and support
needs. Responsible for improvements to product and technical service programs and offerings in alignment with production processes, product changes, and other factors. Direct implementation of product and technical services.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description:

· Promote sales of equipment, parts, materials and services to achieve sales targets

· Work with customers and principals in sales activities like presentation, quotation, specification confirmation, negotiations, commissioning/acceptance and post sales services

· Build and maintain good rapport with principals and vendors

· Foster strong relationships with customers, understanding their requirements and provide solutions for long-term success

· Conduct evaluations for system, parts and materials with customers

· Execute plans to increase market share for assigned products and services

· Collaborate with suppliers, principals and internal staff to achieve smooth and prompt sales and technical service support

· Prepare sales reports for internal and external use

· Work diligently with customers and suppliers on consumption pattern and forecast planning to prevent missed sales and excess inventory

· Input comprehensive HOMS record from all customer engagements in a timely manner

· Complete all required sales reports, records and ISO documentation timely

· Response to customer queries swiftly and timely

· Identify opportunities for upselling and cross-selling additional products or services

Requirements:

• Min. diploma in Engineering qualification
• Proficient in Microsoft office
• Sales driven, creative, dynamic, and independent.
• Good communication in oral/written skills in both English and Chinese needed
• Equipped with 3rd language will be added advantage
• Able to multi-task, highly organized, detail oriented, good team player
• Able to response/work on off office hours and travel for overseas

Essential Responsibilities:

• Manage component repair team manpower, scope, budget, and technical execution across a variety of product lines with a focus on developing repairs, reviewing RSS/PCN packages, and dispositioning departure records
• Accountable for monitoring and communicating repair project status, business issues, and significant developments as appropriate within and outside the cross-functional team
• Work collaboratively with design, product support and other engineering teams along with shop productivity leaders to formulate technical solutions and strategies that align with short and long term business objectives
• Lead or support root cause/corrective action efforts in response to development and on-going process learnings
• Assure proper documentation of technical data generated for the team’s assigned projects and/or tasks consistent with Engineering, Quality and Services policies
• Lead and facilitate regular communication of technical and business information between organizations, within the work group and with senior business leaders.
• Ensure company compliance initiatives and training requirements are implemented within the sections.
• Conduct performance appraisals and participate in salary planning
• Promote professional growth through timely performance feedback and coaching
• Apply Lean principles for team operations and continuous improvement efforts
• In this role, you will gain or build: systems thinking and people leadership skills through the broader integration of design, materials science, manufacturing, and quality while delivering current and future repair technologies and business strategies

Qualifications/ Requirements:

• 10 years of experience in a design, product support or repair engineering role or in Aerospace Products
• Minimum Degree in engineering field from an accredited college or university
• Knowledge of FAA/ EASA regulation for repair Engineering
• Experience integrating engineering with shop business and technical objectives

Desired Characteristics:

• Humble: respectful, receptive, agile, eager to learn
• Transparent: shares critical information, speaks with candor, contributes constructively
• Focused: quick learner, strategically prioritizes work, committed
• Leadership ability: strong communicator, decision-maker, collaborative
• Problem solver: analytical-minded, challenges existing processes, critical thinker

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Job Description:

- Responsible for site management and coordination work

- Liaise with Client/Consultant/Designer/Sub-contractor

- Coordinate all sub-contractor/NSC works

- Attend site meeting/site walk

- Monitor work progress on site

- Independent and self-motivated

- Able to resolve site issues

- Project Management/Planning and cost control

- Update management on site progress

Requirement:

- Degree/Diploma

- Possess good communication skill

- Able to work independently

- Able to start work at short notice

- Minimum with 5 years related work experience

- Well verse in Microsoft Words/Excel/Project

Job Descriptions

Join our Fast-Growing Freight Forwarding Company!

We seek an exceptional Operations Manager to oversee all aspects of our freight forwarding, transportation, warehousing, and distribution operations in Singapore. This high-impact role is ideal for a strategic leader who maximises productivity, efficiency, and profitability.

• Oversee all air and sea shipments, documentation and customs clearance
• Manage relationships with vendors, freight forwarders, and service providers
• Coordinate with overseas agents, internal teams, and vendors to ensure the best rates, meeting client instructions and efficient cargo handling
• Prepare pre-alerts, air waybills, certificates of origin, and advance manifests
• Secure competitive rates and capacity from airlines, if needed
• Guide and develop team members and vendors for operational excellence
• Resolve service issues promptly to ensure excellent customer service
• Oversee warehouse operations and inventory management
• Control costs through data-driven improvements and solutions
• Collaborate with sales and service to deliver quality solutions
• Ensure regulatory, legal, and safety compliance
• Lead a high-performance team focused on quality and efficiency
• Identify and drive continuous improvements and innovations

Requirements

• 5+ years overseeing freight operations and freight vendor management
• Authorised TradeNet user with Customs declaration experience
• Strong communication, presentation, and vendor management abilities
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Able to work independently, show initiative, and develop and implement process improvements and procedures.
• Excellent organisational skills and budget/resource optimisation abilities
• Proven leadership, analytical, problem-solving, negotiation, and decision-making skills
• Successful track record managing teams and air freight logistics
• Skilled at developing teams, procedures, and achieving operational excellence
• Passion for innovation, customer service, and exceeding objectives
• Driven to meet deadlines and optimise costs

We want to hear from you if you're passionate about making a difference and advancing your career. Please submit your resume today to join our dynamic team. Only selected candidates will be notified.

Responsibilities:

• Implement marketing plan consistent with the Event Strategy; aimed at improving market share and achieving objectives of strategic event goals.
• Develop and craft all activities of the marketing plan of the Event and achieve the objectives set for the activities.

Detailed job roles:

General

1. Day-to-day marketing administration.
2. Assist to manage and monitor third party agency/project teams, by proactively gather and provide input for regular reviews, to ensure deliverables are meeting set targets, timeline and budget.
3. Assist to manage and develop databases; to maximise its function to achieve business needs.
4. Stay up to date with the trend of technology in marketing, social media and other internal marketing channel and assets.
5. Business-to-business marketing; assist to develop, maintain and manage close relationships with managed partners, media, sponsors, exhibitors, buyers and key attendees.
6. Constantly upgrade his/her knowledge of core business, marketing technology, market intelligence, leadership and communication skills.

Marketing Strategy and Timeline

1. Develop and craft all activities of the marketing plan of the Event and achieve the objectives set for the activities.
2. Define advertising objectives, recommend choice of media and allocate resources to ensure advertising campaigns are effective, economical and appropriate for intended audience.
3. Plan, execute and own overall digital performance marketing strategy (including but not limited to website development, SEM, social media, SEO, eDM) and be responsible for all marketing KPIs performance.
4. Generate customer experience insights, strategy formulation, lead transformation management, roadmap and planning, analytics/insight generation – towards pre- and post-show.

Content Development and Maintenance

1. Create and execute marketing content, editorial and marketing plans for social media channels; including Above the Line (ATL) and Below the Line (BTL) promotion materials (website, eDM, advertisements, brochures, LinkedIn).
2. Manage the designate social media account for event promotion and ensure postings are done on a regular basis.
3. Ensure that information on such platforms is kept up to date.
4. Ensure event information are posted and kept up to date on other external promotional platforms.

Creatives

1. Work with third party creative agency to develop the event key visual, logo and branding and the subsequent KV adaptations required by the event.

Media-related

1. Partnerships – Identify suitable media channels to secure partnerships with paid/barter entitlements for event promotion.
2. Media Management – Work with third-party PR agency to execute the media plan and manage media before, during and after the event.

Requirements:

• Preferably with at least 1 year of relevant work experience in event marketing.
• Solid understanding of both online and offline channels.
• Preferably with good understanding of public relations scope of work, including media management.
• Able to perform high level strategic thinking to creative and detailed execution.
• Proven success in managing complex and multi-faceted marketing programs with the ability to drive projects through completion.
• Proven success in ATL & BTL development and execution.
• Demonstrated ability to work independently and autonomously.
• Superior oral and written communication skills.
• Strong in marketing data analytics.
• Worked in a fast-paced and highly cross-functional organisation.

Provide operational support and process export documentation (billing invoices, reports and airway bill) accurately and promptly to achieve OPS objective and meet airlines departure
and helping branch in complying with Customs and any other government agencies’ regulations.

• Process export documentation accurately and timely for customers and meet Customers/OPS requirements and Airlines flight departure cut-off.
• Ensure all documentations (billing invoices, reports, AWBs, etc.) are complete, scan in e.doc, properly indicated and accompany with shipments.
• Check that all shipments checklists are completed, scanned, filed, and attached with the shipments as per IATA rules and regulations.
• To meet all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives as required.
• Complete DAYEND closing report at end of the day.
• Review shipment events data and shipment manifests are update timely and accurately to meet Operational Performance Audit objective.
• Ensure all shipments pre-alert documentations are send to customers and destination offices promptly.
• Co-ordinate with Airlines terminal and warehouse vendor staff for any shipment dispute, discrepancy etc.
• Communicate with customer service team on any issues pertaining to rates, destination, and shipping instruction errors.
• Provide 24 hrs service to include after office hours, holidays, and weekends for Urgent/Aircraft on Ground (AOG) shipments arrangements.
• Required to perform shift work and rostered duties.
• Declare all different types of AOG customers shipping permits compliance with customs rules and regulations.
• Take up additional tasks as required meeting department’s needs.

Minimum Tertiary Education with 1 year working experience in service industry and knowledge of airfreight operations.

1. Possess initiative with a positive and pro-active demeanor.
2. Good organizational skills and a good team player.
3. Committed to the job and work assignments given.
4. Computer literate and able to handle Microsoft email, Excel and Word applications.
5. Good organization skills with eye for details.
6. Possess initiative and able to work independently with minimal supervision.

Working Hours

5 day’s work weeks with 1 off day and 1 rest day within a calendar week

Shift Schedule Day/Hours may vary as follow:

1

08:30 am - 06:00 pm (1 hour dinner break) for 4 days
08:30 am - 05:30 pm (1 hour dinner break) for 1 days

2

12:00 pm - 09:30 pm (1 hour dinner break) for 4 days
12:30 pm - 09:30 pm (1 hour dinner break) for 1 days

3

02:00 pm - 11:30 pm (1 hour dinner break) for 4 days
02:30 pm - 11:30 pm (1 hour dinner break) for 1 days

4

03:30 pm - 01:30 am (1 hour dinner break) for 4 days
03:30 pm - 00:30 am (1 hour dinner break) for 1 days

5

06:30 pm - 04:00 am (1 hour dinner break) for 4 days
06:30 pm - 03:30 am (1 hour dinner break) for 1 days

6

11:00 pm - 08:00 am (1 hour dinner break) for 4 days
11:30 pm - 08:30 am (1 hour dinner break) for 1 days

Customer Service cum Operations Executive (Air & Sea)

Responsibilities:

• Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals.
• Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis.
• Handle Shipment – process documentation, manifest, invoices, cost capturing
• Coordinate with airlines and co-loaders to arrange for space booking
• Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of goods with the traffic controller
• Liaison and Attending to Customs, Agents, and Government Authorities enquires
• Ensure full compliance with customs and airport regulations
• Ensures SOP alignment to customer expectations and company's agreed standards of performance.
• Support the Sales Department in quoting, liaising, and following up.
• To promote our service to new clients.
• Handling of permit declaration in timely and accurate handling of all tradenet declarations and submissions.
• Ensure Costing and billing are completed timely and files are closed correctly within a given timeframe.
• Operations to assist and work closely with the warehouse.
• Accomplish any other ad hoc basis work on administrative duties assigned by the Manager.
• Display a high level of professionalism and work ethics

Requirements:

• Experience in freight forwarding will be an added advantage
• Possess sound knowledge of permit declaration would be an added advantage
• Knowledge of CCN/ Customs Regulations will be an added advantage
• Must be able to work towards deadlines and according to SOPs and KPIs.
• Proficient in MS Office and Excel applications.
• Good working attitude, hardworking and able to perform under pressure, and ability to multi-task
• Team player and able to work independently with minimal supervision
• Applicants should have full working rights in Singapore

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Working location: 56 Loyang Way, Loyang Enterprise #05-01 S(508775)
• Timing: (Mon – Fri) 9am to 6pm, (Alt Sat) 9am to 12.30pm

Responsibilities:

• Ensure pickup and delivery location to be done within the stated timing
• Ensure compliance with company policies and safety standards at all times.
• Keep the warehouse clean, organized, and free from hazards.
• Conduct daily vehicle check before and after work
• All cargos to be secured tightly before moving off
• Loading and unloading of cargo in a safe and secure manner
• Ensure all cargos are secured before moving off
• Picking and packing of cargoes
• Any others assignments assigned
• All other ad hoc activities

Requirements:

• Good communication skills and the ability to work well in a team.
• Physical stamina and ability to lift heavy objects.
• Familiarity with warehouse operations and procedure
• Experience working in a warehouse or logistics environment.
• Valid class 3 license

Staff Benefits:

• Additional 2 days leave (birthday and family care leave)
• Bonus (depending on company performance)
• Medical allowance
• Hp allowance

Responsibilities

• Negotiate fees and contracts on half of clients and ensure the transportation and collection of cargos are done in the most effective and efficient way.
• Prepare required documentations, including insurance requirement to be compliant with Customs requirements.
• To create Shipper's Export Declarations and have a clear understanding of overseas countries' requirements and fiscal regimes before goods are being transported in order to avoid any unnecessary delay.
• Creation of ocean bill of lading to facilitate the movement of cargo
• Handle all customer service requirements in dealing with hipper, supplier, consignee and any other agents or forwarders involved in the shipment.
• To perform audits on all bills of lading to ensure rates are correctly populated on bills of lading.
• To perform inter-department coordination and liaising for inward and outward movement of goods.
• Creation of cargo on hand reports and transmission of such reports to customers to keep them advised of what is in their inventory.
• Load plan exclusive container loads and submit loads to the warehouse manager on Export cargo.
• Work with agents on status of on hand cargo and coordinate the information on shipments so that they are able to print documents at destination
• Oversee import e-commerce (B2C/B2B) operations of the Free-trade Zone warehouse
• Carry out ad-hoc duties as assigned by supervisor and other tasks from time-to-time

Requirements

• Min GCE O level or Equivalent
• Preferred 1-2 years of relevant working experience
• Willing to learn
• Good knowledge of Customs formalities
• Pleasant personality & service-oriented
• Patient, able to multi-task, team player and work under pressure.
• Must be able to work overtime
• Preferably applicant who has basic knowledge in supply chain/ logistics field
• A self-starter and quick learner who possesses the ability to be effective at addressing issues; interfacing with both internal and external customers.
• Possess good verbal and written communication skills and good cultural awareness.
• Spoken/Writing in English is compulsory.
• Able to start work immediately or within short notice.

Interested candidate please forward your resume to [email protected] or call +65 6543 0383 for further discussion.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About Us: At DG Packaging Pte Ltd, we pride ourselves on being industry leaders in packaging solutions, providing innovative and sustainable solutions to our clients worldwide. With a strong commitment to excellence and a dynamic team of professionals, we're dedicated to driving growth and delivering exceptional value to our customers.

Role Overview: As an Assistant Marketing Manager at DG Packaging Pte Ltd, you'll play a pivotal role in shaping our marketing strategies and driving the success of our brand. You'll work closely with our Marketing Manager to develop and execute comprehensive marketing campaigns, engage with customers, and contribute to the growth of our business.

Key Responsibilities:

• Assist in developing and implementing marketing strategies aligned with company objectives.
• Manage marketing campaigns across various channels, including digital, print, and events.
• Support brand management efforts to enhance brand visibility and reputation.
• Conduct market research to identify customer needs, preferences, and trends.
• Create engaging marketing content for online and offline channels.
• Assist in lead generation efforts and nurturing customer relationships.
• Analyze marketing data and performance metrics to optimize campaigns.
• Collaborate with cross-functional teams to ensure alignment on marketing initiatives.

Requirements:

• Diploma in Marketing, Business Administration, or related field.
• 1 year experience in marketing roles, preferably in a B2B environment.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in digital marketing tools and platforms.Ability to thrive in a fast-paced, deadline-driven environment. Only Sgporeans and Permanent Residents may apply.

Benefits:

• Additional 2 days leave (family care leave and birthday leave)
• $80 birthday voucher on birthday month
• Medical Allowance
• Hp allowance
• Long service and best employee award

The successful incumbent will support the Senior Manager in managing the stores' inventory and daily production in YR Bakery.

Roles & Responsibilities

• Monitor and maintain accurate inventory levels through regular stock checks, reconciliation processes, and effective inventory storage control measures.
• Plan with bakers to manage the scheduled retrieval of stocks from storage space to the Bakery production floor.
• Coordinate with Supply Chain and bakers’ team to manage timely stock replenishment.
• Maintain and organize an efficient storage space to facilitate easy access and retrieval of products.
• Implement safety measures and ensure compliance with storage guidelines.
• Communicate effectively with the team to address inventory-related issues and coordinate follow-up actions.
• Supervise daily bakery operations to ensure processes are adhered to, ensure quality inspections, and timely/accurate delivery to customers.

Requirements

• Higher Nitec/Diploma in Logistics/ Manufacturing/ Food & Beverage Operations.
• Possess relevant work experience in inventory management or operations roles (preferably in the F&B industry)
• Proficient in Microsoft Office.
• Good communication and interpersonal skills.
• Ability to multitask and work independently in a fast-paced environment.
• Good knowledge of food handling, food safety & hygiene standards.
• Work Location: Changi Prison

Job Responsibilities

• Lead and supervise the team as senior management.
• Required to perform shift duties.
• Supervise and be responsible for any flight operational issues which includes operation security, passenger handling, VIP handling, ramp area duties, and cargo operation.
• Collaborate with stakeholders to develop strategies to improve customer service standards.
• Ensure the safety of aircraft, operational procedures, passengers and crews.
• Ensure service quality is in satisfactory level required by Headquarter.
• Ensure all operational tasks are completed efficiently within specified time frames.
• Responsible for on-time operational performance set by Headquarter.
• Perform administrative functions as management, including budget planning, training, facilitating visitors, and social networking with local community including airport authorities.
• Coordinate the necessary process and preparation with relevant parties both in and out of country and attend VIP to make sure the requirement for their travel is met.
• Report to and communicate smoothly and effectively with Headquarter in Tokyo for any required situations, especially during flight irregularity.
• Manage the team’s performance including outsourcing partners based on the agreed policy with Headquarter.

Requirements

• Degree/Master in any discipline.
• Possess more than 20 years’ experience in airline or aviation industry and more than 10 years’ experience focusing on airport operational field.
• Possess deep knowledge in airport operation, safety regulations, passenger handling and ramp duties.
• Proficiency in English as well as Japanese for communication including writing, reading, listening and speaking so as to make close communication, negotiation and coordination with Headquarter in Tokyo.
• Proficient in Microsoft office.
• Possess good sense of time management to achieve on-time performance.
• Enjoys communicating with diverse group of people of all cultures.
• Possess excellent leadership qualities, good communication and interpersonal skills to work effectively in a team.
• Pro-active, self-motivated individuals who works well independently and under pressure.
• Organized and able to prioritize tasks.
• Innovative and able to adapt to industry changes.

Staff Fringe Benefits include:

• AWS & Variable Bonus.
• Medical & Hospitalization Coverage
• Concessionary Travel to any destinations & discounted travel on ANA and other partner airlines.

1. JOB PURPOSE

A business partnering role which is a key member of the dnata SIN management team with responsibility for the development of successful, long term, strategic relationships between customers (internal/external), based on achieving Ground Handling / Cargo product best practice and a sustainable competitive advantage.

Primarily accountable to achieve our vision ‘to be the worlds most admired air services provider’ delivering our shareholder and colleague commitments through a financially sustainable business. By doing things the dnata way, through our values of: Safe and Secure, Performance Driven, Service Excellence, Delighting Customers, Imagination and Respect.

Working closely with the Heads of Ground Handling and Cargo to support and deliver within the overall strategic framework, promoting and driving Ground Handling / Cargo product development through optimisation and innovation.

Acting as a connector, by linking across functions and product lines (Ground Handling / Cargo / Catering) to ensure that the one dnata commercial/technical expertise can deliver solutions to customer/business needs and drive these through the wider value chain.

Able to act as the Heads of Ground Handling and Cargo “adjutant” enabling the advancement of company initiatives, projects and goals whilst utilising a high level of emotional intelligence.

2. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS

• Be a role model for dnata’s values: safety and security, performance driven, delighting customers, imagination, respect and service excellence
• Uphold the highest standards by ensuring policies, governance, and legal guidelines are effectively communicated and adhered to by all stakeholders, protecting our shareholder and brand value
• Owner of customer Net Promotor Scores (NPS) / Customer Satisfaction (CSAT), responsible for year-on-year increase in customer satisfaction
• Able to negotiate difficult and complex contracts, centred on delivering a value proposition focused on quality and not on commoditisation
• Foster long-term, sustainable, trust-based relationships with customers, authorities, business partners, and relevant stakeholders, enhancing dnata's presence and reputation, both locally and globally
• Coach, mentor, and develop the dnata Singapore Commercial team, empowering direct reports, holding them accountable, providing guidance and motivation to maximize performance, particularly in the context of the overall value proposition
• Contribute to our community-driven initiative, dnata4good, by personally investing through our Volunteer Day Program, supporting charities and community projects aligned with our charitable pillars and embracing our CSR initiatives
• Champion dnata's Environment Sustainability Framework, living our commitment to reducing emissions, responsible consumption, and the protection of wildlife and habitats, while promoting sustainability and environmental stewardship within the aviation sector
• Be a brand ambassador, representing dnata in a professional and brand-aligned manner, reflecting our values and business strategy in public speaking engagements and representational appearances

3. MINIMUM QUALIFICATIONS/EXPERIENCE/KNOWLEDGE/SKILLS

• Qualifications: Bachelor’s degree and/or relevant professional qualification and/or equivalent experience
• Relevant Qualification in Negotiation, preferred but not mandatory
• Experience: Proven track record of an operational or commercial role in aviation (or equivalent/adjacent sector e.g logistics), manging a multi-customer product.
• Bring an established and mature professional network, reputation and personal (personable) brand
• Exposure to and/or understanding of IATA standard contracts, preferred but not mandatory
• Knowledge/skills: Strong influencing skills and a proven ability to deal at all levels within a global business, combined with a sound knowledge of effective business leadership best practice.
• Able to handle sensitive information with discretion and to maintain confidentiality at all times
• Out-standing influencing and negotiation skills
• Strong analytical and problem-solving abilities
• Excellent communication, interpersonal and presentation skills
• Mobility Able to work across the region (approx 25% of time outside Singapore)
• Possesses a valid international drivers licence (airport, air-side drivers licence would be an advantage)
• Can obtain security clearance and qualify for an air-side security pass (no legal restrictions)

dnata APAC will be prioritizing applicants who have a current right to work in Singapore, and do not require sponsorship of a work visa.

We are looking for motivated and analytical individuals who play an important role in enhancing Changi Airport's operational performance in safety, capacity and efficiency. Your role requires you to have in-depth knowledge of airfield and flow to manage airside operations at Changi Airport.

To ensure a high-performing airside operation, you will be the key conduit between stakeholders which includes airlines, ground-handlers, Air Traffic Control, CAG divisions, etc. You will provide operational guidance and support to strive for optimal on-ground execution to enhance Changi’s safety, capacity and efficiency. You will perform quality assurance and engage stakeholders to improve operational processes. You will monitor and analyse the factors that result in sub-optimal performance for the airside operations, provide recommendations and work with stakeholders to formulate solutions to resolve them. You will also be involved in projects related to optimize Changi Airport’s capacity and improving efficiency of business operations. You will develop proposals/ recommendations to solve complex operational challenges and develop contingency plans to handle operational incidents.

Requirements:

• Good degree in any discipline with at least 2 years of work experience . Familiarity with airport planning/operations, ground handling operations is a plus.

• Strong written and verbal communication skills, to be able to put your ideas across to internal and external stakeholders.

• Data analytical capabilities and programming know-how will be advantageous.

• Motivated team player, able to handle fast-paced projects and adapt to constant changes.

• Fast learner with the willingness to contribute to a wide spectrum of operational areas.

Job Objective/s

As an Operations Executive, you will be responsible for overseeing and coordinating various operational activities within the organization. Your main objective will be to ensure the smooth functioning of day-to-day operations, improve efficiency, and enhance overall productivity. You will work closely with different teams and departments to implement processes and procedures that align with the company's goals and objectives.

Duties and Responsibilities

• Coordinate and manage daily operational activities to ensure seamless workflow and adherence to established processes.
• Collaborate with cross-functional teams to develop and implement operational strategies that drive efficiency and effectiveness.
• Monitor and evaluate operational performance metrics to identify areas for improvement and implement corrective actions.
• Conduct regular audits to ensure compliance with company policies, industry regulations, and quality standards.
• Optimize resource allocation and utilization to achieve operational targets and cost-effectiveness.
• Identify bottlenecks and inefficiencies in processes and propose innovative solutions for streamlining operations.
• Develop and maintain standard operating procedures (SOPs) to guide employees in their daily tasks.
• Train and mentor staff to enhance their skills and ensure alignment with operational objectives.
• Coordinate with vendors and suppliers to ensure timely delivery of goods and services.
• Prepare reports and presentations on operational performance and present them to management.
• All other reasonable duties, as assigned.

Qualification Guidelines

Minimum Education

· At least a Diploma in Operations or similar field of study.

Minimum Experience

· 3-5 years (or more) in an operations role.

Specific Knowledge / Skills

· ERP knowledge

· Good communication skills

· Well versed in using MS Office and Google Suite