Job Description & Requirements

The Sales Manager keeps well-informed about the operations of the property and market trends, as well as the competition; hunts for new sales leads and promotes the property as often as possible through networking, cold calling, site inspections, presentations etc., to build the client/member base. He/She establishes excellent client/member relationships and builds rapport for client/member retention, and coordinates sales activities with the rest of the sales team.

Sales Manager reports to the Director regularly to update on sales progress and implements activities to achieve the targets set by the department and optimal profits for the organization. He/She also produces reports for tracking and analysis. While meeting the sales targets, he/she has to uphold the high organizational values and ensure business ethics and integrity.

• Promote yoga membership / Personal Training (PT)
• Maintain existing customer base
• Identify and Source for new marketing and business opportunities
• Develop and grow new account
• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Promptly manage all sales enquiries and sales leads through setting appointments, providing relevant information to members and conducting tours as required.
• Setting up meeting with potential clients
• Planning and executing sales action plans to engage prospects and follow up on prospects
• Responsible for individual and team targets, lead team to work towards approved daily, weekly and monthly targets.
• Prepare and deliver appropriate presentations of products and services
• Account management. Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin, mix of products and services sales, customer retention and customer acquisition.
• Providing necessary coaching to sales consultants on studio operations and key performance indicators (KPIs).
• Assist in social media marketing
• Able to travel
• must be flexible in working hours
• experience / certificate in fitness / yoga industry will be preferred

-responsible for the overall operation and management of the restaurant

-oversee daily restaurant operations

-staff supervision and training

-monitor the restaurant budget, control expenses and manage PNL

-oversee ordering, stocking and inventory control

-in charge of menu planning

-develop and execute sales and marketing strategies

-responsible for overseeing all aspects of Bar operations, ensuring quality service and profitability

-design and implement the beverage menu

-source and negotaite with suppliers

-monitor beverage inventory

-manage beverage cost to ensure profitability

-ensure all beverages served meet the quality standards

Oversees the day-to-day operations of the club, ensuring a high standard of service, safety, and efficiency. This role involves managing staff, coordinating events, handling customer inquiries, and maintaining the venue’s overall atmosphere.

Key Responsibilities

-Hiring, training, and managing staff, such as -bartenders and waiters

-Managing inventory

-Opening and closing the club Ordering supplies

-Promoting club and hiring or encouraging others to promote club.

-Ensuring operations run according to safety and sanitation standards and laws

-Implement strategies for improved work performance

-Nightclub managers may also be in charge of developing revenue opportunities for the club, such as recruiting talent or running promotions. Nightclub managers often work evenings, weekends, and holidays. The environment is usually loud and fast-paced.

Requirements

-Team Player

-Good Learning Attitude

Office Manager role (50%)

The Office manager should provide high quality day to day operations of the Singapore office, providing a safe, clean, neat and secure working environment at all times, thereby ensuring the smooth running of the office and help to improve company procedures.

· Serve as the point person for duties including:

. Maintain the office condition and arrange necessary repairs

. Mailing & Courier service pick-up/delivery

. Manage contract and price negotiations with office vendors, service . Providers, corporate hotel vendors and office lease

. Management of all space planning, moves and in house changes

. Organize office operations and procedures

. Liaise with facility management vendors, including cleaning, catering and security services

. Establish an end-to end process for stationery and pantry supplies order, procurement & fulfillment

. Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)

. Partner with Human Resource team to plan in-house or off-site employee activities

. Assist in the onboarding process/general orientation for new hires

. Coordinate with IT department on all office equipment

.Ensure that all items are invoiced and paid on time – Accounts Receivable/Payables

. Manage office G&A budget, ensure accurate and timely reporting

. Provide general support to visitors

. Annual filing of branch office taxes and entity status with corporate secretarial & regulatory agencies

. Assist with implementation of Business Continuity Planning and ongoing training

. Implementation and adherence to departmental policies

. Oversee Health & Safety and Fire Safety program compliance

. Work effectively with all departments to fulfil common goals, acting proactively to resolve requests, queries, and complaints, escalating to Manager when appropriate

Administrative Support Responsibilities (45%)

· Back-end support to the marketing team in areas such as marketing assets management eg., demo printers/brochures/giveaways, packing, inventory and shipping out to event venues

· Prepare & compile sales document & presentation materials as needed

· Provide administrative support to Channel Program Manager in various reporting deliverables such as billings report and training reports

· Draft and manage various forms of company letters from partners and colleagues

· Assist in organizing flight & hotel reservations as needed

· Submit travel expense reports for senior Executives as requested

· Manage incoming shipment with customs clearance, GST payment and onward delivery to end customer site.

Back-up: Executive Assistant (EA) Role to the Regional Vice President, Asia Pacific/Japan (5%)

In the absence of the existing EA, to provide administrative support to the RVP, APJ in the following

areas:

· Scheduling of appointments and managing his/her outlook calendar

· Assist in organizing flight & hotel reservations

· Preparing and drafting of letters and emails

Attributes of this candidate:

· Excellent time management skills and ability to multi-task and prioritize work

· Possess excellent problem solving skills

· Excellent written and verbal communication skills

· Strong organizational and planning skills in a fast-paced environment

· A creative mind with an ability to suggest improvements

· Keen people management and leadership skills

· Creative, methodical, and excellent attention to detail

· Flexible attitude, embraces change, hard-working, cost conscious and results driven

· Mature enough to be able to discern & manage sensitive matters

· Desire to excel and build a sustainable career

Job Description

Phillip Investor Centre is a one-stop financial hub. We offer holistic financial solutions, which includes global stocks trading as well as wealth management advisory service. We are strategically located in neighbourhoods around Singapore to provide convenience to clients. We are looking for positive, results-oriented, and adaptable individuals to join our Phillip Family.

Our Opportunity:

Phillip Investor Centre is the branch network of PhillipCapital Group and is primarily responsible for helping individuals and families with their financial investment needs, be it wealth accumulation or protection. Phillip Investor Centre has the solution for everyone.

Building strong, personal relationships with our clients is a key component to our Partnership in Finance.

Our Investment Consultant/Relationship Manager will pursue this mission through:

• Connecting with clients and placing clients’ interest first.
• Delivering unparalleled quality in service
• Presenting clients with our wide array of financial services and products.

What you'll do:

You will acquire, build and manage a relationship practice made of both new and existing clients, focusing on:

• Client Acquisition and Retention
• Asset Growth and Protection
• Provision of client focused solutions

Typical daily activities include:

• Proactively participate in business development/client acquisition activities.
• Reviewing prospect/client portfolios.
• Propose needs-based solutions to prospects/ clients.
• Attending and responding to customer queries professionally (in person and via phone)

Our Incentive program rewards both your effort in client acquisition and retention. Incentive begins with your first closure. We value integrity, open communication, and relentless focus on the client.

What you need to have:

• A Diploma/Degree, preferably in Business, Banking & Finance, or Engineering
• Applicants with at least 2 years of progressive career track record of sales experience in financial services Industry will be considered for Relationship Manager position.
• Applicants who are new-to-financial industry who possess positive attitude and aptitude will be considered.
• Financial Advisory experience and accreditation in CMFAS M5, M6, M8, M9 & HI is an advantage.
• An initiator and team player.
• Good communication skills.

If you are up for the challenge and are looking for an environment of growth and opportunities, please direct a full resume, including your cover letter, present and expected salaries to the HR department via the APPLY now button.

We regret that only shortlisted candidates will be notified.

Brought to you by Phillip Securities Pte Ltd (A member of PhillipCapital)

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

• Participate in the annual performance and rewards cycle including performance appraisals, salary increments, promotions and bonus payments
• Support the review and development of rewards framework and practices (e.g. compensation and benefits benchmarking, salary structure review)
• Manage the implementation of employee benefits programmes (e.g. annual group insurance renewals)
• Provide data support for rewards related exercises and projects (e.g. annual budgeting exercise and ad-hoc cost projections)
• Apply data analytics to provide periodical reporting on HR Dashboard
• Support the strategic review and implementation of HR systems through streamlining existing HR work processes with relevant stakeholders
• Act as the primary point of contact for HR system maintenance (e.g. upgrades/releases, fixes and necessary education to end-users) and system changes/enhancements to maximise data accuracy and work efficiency
• Perform regular data audits and validation in supporting data integrity and consistency

• Degree in Human Resource Management, Business Management or any related discipline
• Preferably minimum 4 years of work experience in Compensation and Benefits, prior experience in HRIS (e.g. frontier ehr software) maintenance and enhancement would be advantageous
• Highly analytical and meticulous with an eye for numbers & details
• Proficient in Excel and other MS 365 Office applications, Power BI and AI knowledge would be desirable, but not a must
• A resourceful team player with excellent project management, problem-solving, interpersonal and communication skills
• Able to maintain confidentiality in handling of employee data
• Able to multi-task in a dynamic and fast-paced environment

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with Talent & Culture.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Restaurant Chef In-charge.
• Develops pre-opening training schedule in coordination with Restaurant Chef In-charge.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Creates restaurant Standard Operating Procedures.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Coaches and trains team members to prepare them to move to the next level within 14 – 24 months.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistenly develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Candidate's Profile

Knowledge and Experience

• Bachelor Degree in Food and Beverage/Hospitality Management or extensive hands-on experience in similar restaurant concept.
• Minimum of 5 years of experience in the hotel or free-standing restaurant and bar environment, minimum 2 years in similar position.
• Prior work experience in Asia, Singapore or Southeast Asia preferred.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrives in large scale operation and high volume operation.
• Detailed knowledge of culinary trends.
• Strong understanding of sustainability.
• Familiar with LQA and Forbes standards.

Competencies

• Extrovert, sociable, and avid representing the outlet and the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional and brand values.
• Visionary - able to lead the team to continuous improvement.
• Innovates and sets trends.
• Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates actions together with Restaurant Chef In-Charge.
• Sense of urgency and able to priorities.
• Good business acumen.

Restaurant Profile

Butcher’s Block is an avant-garde wood-fire dining experience, expressing the elemental affinity and finesse of cooking with wood-fire. Helmed by new Chef de Cuisine Jordan Keao, who was born and raised in Hawaii where cooking, fishing, hunting and farming are a part of everyday life, it exhibits the highest quality of produce, meats and seafood sourced from around the world translated through fire. Feast your eyes on premium meats hanging in the Meat Vault and over 200 exciting wine labels, including a good selection of natural wines, in the Wine Library.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Roles & Responsibilities

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer satisfaction, managing staff, and maintaining the overall quality of service. This role requires strong leadership skills, a customer-oriented mindset, and the ability to manage financial aspects of the restaurant effectively.

Job Description:

Operations Management:

- Oversee the day-to-day operations of the restaurant, including opening and closing procedures.

- Ensure compliance with health, safety, and sanitation standards.

- Monitor inventory levels and order supplies as needed.

- Coordinate with kitchen staff to ensure timely and accurate food preparation.

Staff Management:

- Recruit, hire, train, and supervise restaurant staff.

- Schedule shifts and manage labor costs.

- Conduct regular performance reviews and provide ongoing training and development.

- Foster a positive and inclusive work environment.

Customer Service:

- Ensure high levels of customer satisfaction by providing excellent service.

- Handle customer complaints and resolve issues promptly and effectively.

- Monitor online reviews and feedback, and implement improvements as needed.

Key Requirements:

- Extensive (10+ years) in international restaurant concepts

- Proven pre-opening experience and knowledge to work seamlessly with the Directors to successfully plan and manage the pre-opening of a new restaurant

- Previous working experience with WILD HONEY - this is critical as our business is highly complex and takes years to master

- Outstanding and proven guest relations abilities

- Able to manage difficult situations in the moment and when they arise

- Outstanding and proven communication skills with excellent English in both verbal and written form

- Operations knowledge and ability to manage the day-to-day functioning of the restaurants

- A high level peerless individual to partner to the Directors to help oversee and manage the operations (see below)

- Detailed working knowledge of REVEL POS System, RESERVATIONS, YIELD MANAGEMENT including menu programming and back-end reports

- Proven ability to manage and meet company goals and financial targets

- Willingness to work weekends, evenings and PH

- Able to build long term relationships with staff and guests and build up a loyal client base

Note:

Due to manpower constraints, only shortlisted candidates will be contacted.

• Overall in-charge of all Technical Staff and to coordinate on Departments’ requirements. Ensure the smooth management and operations of the RP’s facilities such as laboratories, studios, XLC and TRCC.
• Provide direction and co-ordinate all related matters and report to RP on manpower charges and payment claims via monthly reports. This should include:
• Leave plans of Technical Staff and covering arrangements.
• New and/ or rolled over Incident(s) with details and status that had occurred in the preceding month(s) and provide recommendations to resolve the issues.
• In the event where any deployed Technical Staff is absent from duty, the Technical Manager shall be responsible to ensure service standards to RP are maintained by immediately updating RP and providing a suitable stand-in with the relevant skillsets. The Technical Manager shall consolidate and report these cases in the monthly report.
• Coordinate with the Technical Staff of the Department and responsible for managing and monitoring overall service requirements to ensure satisfactory service levels are met.
• Manage and supervise the team of Technical Staff of the assigned Department in carrying out duties specified in the Contract.
• Assume the role as the key contact person for the assigned department in laboratory operation and management matters and in providing technical support.
• Work with RP to ensure facilities and equipment problems are promptly followed-through and resolved.
• Ensure continuous support to assigned School/ Department by managing knowledge transfer among the Technical Staff.
• Direct and co-ordinate all other technical support matters including HR administration of staff, installation and testing of equipment, technical personnel training, logistic support, documentation preparation and operation start-up.
• Assist in working with external vendors and internal departments to ensure proper technical setup and support service levels are met.
• Undertake any other technical support-related duties stipulated by assigned Department.

This APAC role is based in the Regional Office in Singapore.

Job Overview:

We are seeking a highly skilled and experienced candidate in Technical Architecture & Application management to oversee the development, implementation, and maintenance of software applications at regional level within our organization spread across multiple countries and vendors. The ideal candidate will have a strong background in software development, project management, team leadership, and retail business acumen with a focus on delivering high-quality software solutions that meet the needs of our business.

Key Responsibilities but not limited to:

1. Technical Leadership:

· Lead the technical architecture design, development, implementation, and maintenance of application systems.

· Stay abreast of industry trends, emerging technologies, and best practices to drive innovation and efficiency.

· Provide strategic direction and technical expertise in the development, implementation, and maintenance of retail business applications.

· Collaborate with cross-functional teams to ensure alignment of technical solutions with business objectives.

· Provide solutions to business problems in cost cost-effective manner.

2. Retail Business Focus:

· Understand the retail business landscape and collaborate with stakeholders to identify opportunities for leveraging technology to drive business growth and efficiency.

· Develop and implement application strategies that support the unique needs of the retail industry.

· Monitor performance metrics and KPIs to identify areas for improvement and implement strategic initiatives to optimize retail business applications.

· Analyse market trends and make informed strategic decisions.

3. Team Management:

· Lead and mentor a diverse team of IT professionals across multiple countries, fostering a culture of collaboration, accountability, and continuous learning.

· Define team goals with performance metrics and provide regular feedback and coaching to ensure high levels of productivity and engagement.

· Manage resource allocation and workload distribution to optimize team efficiency and effectiveness.

· Ability to work in various time zones and manage vendors from multiple time zones.

4. Project Management:

· Oversee the planning, execution, and delivery of projects, ensuring adherence to timelines, budget, and quality standards.

· Identify and mitigate project risks and escalate issues as necessary to ensure timely resolution.

· Collaborate with internal and external stakeholders to prioritize project requirements and deliverables.

5. Relationship Management:

· Cultivate strong relationships with key stakeholders, including business leaders, vendors, and partners to ensure alignment of priorities and effective collaboration.

· Serve as a trusted advisor to senior management on application-related matters, providing insights and recommendations to support decision-making.

6. Cross-functional Collaboration:

· Work closely with cross-functional teams, including but not limited to, Operations, Sales, Marketing, and Finance to align application strategies with business objectives.

· Facilitate communication and collaboration between multiple country, regional, and global IT teams to drive consistency and standardization.

· Act as a bridge between IT and business stakeholders, ensuring effective communication and understanding of technical requirements and challenges.

Qualifications:

- Minimum of 8+ years of experience in hands-on technical roles, with a focus on b2b and b2c applications development with Enterprise Standards.

- Bachelor’s degree in computer science or information technology.

- 7+ years of hands-on experience in technologies of OutSystems, Java Hibernate, ASP.NET MVC, .Net Core, C#, JavaScript, Entity Framework, REST APIs, web services, Talend, ADF, and Power Bi.

- 4+ years of hands-on experience in Deploying & Managing Servers, Storage, and applications in Azure, Oracle & AWS Clouds.

- 3+ years of hands-on experience in OutSystems development and hands-on experience in Integration with Legacy Systems and custom Extension development.

- Certification as an OutSystems Architecture Specialist is a must.

- Good Knowledge of Oracle Retail Xstore and Customer Engagement is a must.

- Good debugging and troubleshooting skills using IDEs such as Visual Studio & Eclipse.

- Provide Solutions and validate the effort estimation from External vendors to meet the business and budget requirements.

- Experience in Implementing multiple software solutions and projects implemented in the organization by in-house team and external Vendors.

- Hands-on experience in VAPT fixes, Performance Improvements, Security Fixes, and Server Optimizations.

- Good Knowledge of Retail systems like ERP, CRM, Omnichannel, and Marketplace business processes is good to have.

- Good to have knowledge of tools such as – TFS, Azure DevOps, and Jenkins.

- Proficient in the usage and administration of MS SQL, MYSQL, & Oracle Databases.

- Proficient in Middleware and Integrations with multiple Enterprise Systems using MuleSoft and legacy tools.

- Ability to troubleshoot complex technical issues and provide effective solutions.

- Familiar with end-to-end software development cycle, including design, testing, implementation, security audit, and maintenance.

- Excellent understanding of technical management, information analysis, and computer hardware/software systems.

- Proven track record of successfully managing IT teams across multiple countries, with onsite/offshore models, and managing the delivery.

- Extensive knowledge of retail business processes and industry best practices, with the ability to translate business requirements into technical solutions.

- Excellent project management skills, including the ability to plan, execute, and monitor complex projects in a fast-paced environment.

- Strong communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.

- Demonstrated ability to think strategically, analyze data, and make data-driven decisions.

- Awareness of cybersecurity best practices and principles to implement across multiple applications and govern them.

- Develop technical documentation (HLD, LLD), gap analysis between the current state and the desired future state.

- Communicate concepts, architectures, solution approach options, and evaluations through effective diagrams and written materials.

- Defining delivery approach, plan, and staffing.

•⁠ ⁠Supervises and coordinates activities of the employees to ensure that the club is running efficiently and profitably.

•⁠ ⁠Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

•⁠ ⁠Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

•⁠ ⁠Enforcing discipline and accept zero tolerance.

•⁠ ⁠Represent the performing artistes to attend all management meetings.

•⁠ ⁠Ensures the hospitality of the guest.

•⁠ ⁠Assists in interviewing, hiring, and training applicants/employees.

•⁠ ⁠Plans, assigns, and directs work.

•⁠ ⁠Appraises good performance of employees.

•⁠ ⁠Coaches poor performance of employees.

•⁠ ⁠Negotiating contracts and fee, booking venue and handling publicity.

•⁠ ⁠Foster and strengthen teamwork.

•⁠ ⁠Addresses complaints and resolves problems.

•⁠ ⁠Must be prepared to work during weekends and public holidays

The Role:

• Develop and implement a comprehensive SEO (Search Engine Optimization) strategy to increase organic traffic, rankings, and conversions.
• Conduct keyword research to identify opportunities and ensure content aligns with the search intent of our target audience, including HR Managers and business decision-makers.
• Optimize website structure, on-page elements, and content to improve search engine rankings.
• Manage technical SEO aspects, including site speed, crawlability, mobile-friendliness, and indexation.
• Collaborate with the content team to create SEO-friendly content that drives engagement and supports lead generation.
• Monitor, analyse, and report on SEO performance using tools like Google Analytics, Search Console, and SEMrush.
• Stay up-to-date with the latest SEO trends, algorithm changes, and best practices to ensure our strategies remain effective and competitive.
• Conduct regular SEO audits to identify areas for improvement and implement necessary changes.
• Build and execute link-building strategies to enhance domain authority and online presence.
• Coordinate with web developers to implement necessary changes and improvements on the website.
• Understand buyer personas and leverage insights to create targeted SEO strategies that align with their needs and behaviours.

What Do You Need to Have?

• Candidates need to possess a Bachelor’s Degree in Marketing, Digital Marketing, Business, or a related field.
• Candidates MUST possess minimum of 5 years of direct SEO experience, preferably from technology (SaaS) industry or Professional Services (outsourcing) industry in a B2B environment.
• In-depth knowledge of search engine algorithms, ranking factors, and SEO best practices.
• Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, etc.
• Strong understanding of technical SEO and experience working with web developers.
• Excellent analytical skills and ability to interpret data to make informed decisions.
• Strong communication skills, with the ability to collaborate effectively across teams.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Self-motivated with a results-driven mindset.

If you think you fulfilled the job criteria above, please send your updated CV to [email protected]

We would love to hear from you! Please note that only shortlisted candidates will be notified.

Job Description:

We are looking for a driven and enthusiastic Scalp Consultant/Manager to join our team. In this role, you will build strong relationships with clients, provide expert advice on hair and scalp care, and be responsible for achieving individual and team sales targets. You will have the opportunity to be part of a vibrant environment where you can grow professionally and achieve great results while helping customers feel their best.

Roles & Responsibilities:

• Build rapport and maintain effective relationships with clients.
• Provide professional advice on hair and scalp treatments.
• Achieve and exceed individual sales targets.
• Collaborate with team members to achieve team sales goals.
• Handle outlet administrative duties and ensure smooth daily operations.

Benefits:

• Attractive Salary & Benefits: Earn up to $4,500, plus monthly commissions and incentives.
• Work-Life Balance: Enjoy 6 off days per month with manageable working hours.
• Career Growth: Become part of a passionate team in the hair and scalp treatment industry.
• Hands-on Expertise: Utilize and develop your skills by providing professional scalp consultations to customers.

The successful candidate will work in a team and required to:

• Prepare timely and accurate monthly, quarterly and yearly financial statements for local and multinational companies which include preparation of budget and variance analysis, diagnostic assessment or health check, through the use of computerised accounting and ratio analysis solutions.
• Manage both local and multinational companies payroll for their staff which include compliance of all applicable taxes and government regulations.
• Provide in-depth accounting and financial advise to clients.
• Keep track of expenses reporting and GST application& submission of GST returns

We welcome you to join and grow with us, if you possess:

• Professional qualifications / Accounting degree recognised by ISCA
• Minimum 5 to 8 years of relevant experience in accounting and advisory field
• Abreast with the latest technical and accounting standards such as SFRS, IFRS and US GAAP
• Ability to plan and manage teams
• Good and sound knowledge of outsourcing environment
• Service-oriented and commercially focused, we seek confident, extremely well-organised candidates who can analyse and make things happen, and work effectively in a highly motivated environment.

Responsibilities:

• Lead and manage a team of professional staff.
• Provide excellent client service and ensure deliverables timelines are met.
• Responsible for billings, fee negotiations and recovery for each client engagement.
• Review payroll, related forms as well as year-end remuneration returns for a portfolio of clients.
• Review current process flow for improvements and assist in the implementation of recommendations.
• Build strategic client relationship with existing / potential clients to generate pipeline of leads.
• Drive business development and new business growth
• Ensure compliance to SOPs and regulatory updates.
• Execute client service excellence at all times.
• Monitor credit control, regular review, responsible for debts collection and work with Finance to manage doubtful debts.
• Coach team members to set standard client communication protocol eg. all communication with clients are supported by emails, document agreed action steps, responsibilities and deadlines.
• Evaluate direct reports and review overall employees' performance appraisal during the annual review exercise for Singapore .

Requirements:

• Business Degree or diploma
• Minimum 5 years of payroll experience in a service provider environment is required
• Experienced in leading and managing at least 3 – 5 team members
• Preferably with Prosoft and/or other payroll software experience
• Strong spreadsheet skills (Excel) and good knowledge of Word
• Ability to work independently and as a team
• Strong problem solving skills
• Strong written and verbal communication skills
• Excellent organizational skills
• Client service oriented and able to interact with clients at ease
• Able to work in harmony with co-workers
• Drive for results
• Determination and persistence

Responsibilities for this position may include but are not limited to:

Voyage Operations Activities

• Administer charter party and transportation agreement terms to manage operational aspects of shipping LNG for both long term and spot contracts.
• Liaise with various parties to verify compliance of the voyage requirements, (e.g. Ship Shore Compatibility status, applicability of Conditions of Use).
• Prepare and issue voyage orders to assigned vessels, agents, and owners.
• Manage shipping schedule closely and advise stakeholders on changes in the schedule. As the nature of the shipping business is 24/7, candidates should be prepared to be contactable outside of normal work hours to address any time-critical operational issues.
• Manage bunker replenishment program for assigned vessels.
• Identify and execute optimization opportunities to create enterprise value.

Operational Excellence / Work Process Improvement

• Understand and operate within the framework for internal marine transportation agreements and time charter parties that are used to structure and manage the LNG shipping business.
• Review and understand the sale and purchase agreements used by Supply & Trading team to buy and sell LNG and how these interfaces with the shipping contracts.
• Assist to track and measure emissions and carbon performance metrics to ensure regulatory compliance.
• Review existing procedures and suggest updates where appropriate to generate process improvements.
• Assists and participates in commercial team studies with various affiliates and business units.

Business Process Management

• Process voyage reconciliations and month end activities, including uploading voyage information into financial spreadsheets and Shipping systems, invoicing and claims for all controlled tonnage.
• Review freight invoices, disbursement accounting, and other claims and assists in payment approval process..
• Manage business functional requirements ensuring compliance with the contractual requirements.
• Initiate claims associated with the failure to perform voyages in accordance with the charter party (e.g. consumption & boiloff performance guarantees, off hire)

Job Requirements

• Bachelor’s Degree preferred

Selection Criteria

• Meticulous, highly reliable, and motivated team player with good follow through and problem-solving skills.
• Demonstrated ability to analyze data and use economic models to support decision making.
• Possess a growth mindset - display proactiveness in learning and resilience when faced with operational challenges.
• Excellent communication skills.

• Report to Technical Manager on the primary services specified in the Contract. Manage and supervise the team of Technical Staff of the assigned Department in carrying out duties specified in the Contract.
• Assume the role as the key contact person for the assigned department in laboratory operation and management matters and in providing technical support.
• Work with RP to ensure facilities and equipment problems are promptly followed-through and resolved.
• Ensure continuous support to assigned School/ Department by managing knowledge transfer among the Technical Staff.
• Direct and co-ordinate all other technical support matters including HR administration of staff, installation and testing of equipment, technical personnel training, logistic support, documentation preparation and operation start-up.
• Assist in working with external vendors and internal departments to ensure proper technical setup and support service levels are met. Deputy Technical Manager shall report any service lapses to the Technical Manager.
• Undertake any other technical support-related duties stipulated by assigned Department

We are partnering with a prominent multinational financial services company in Singapore to fill a role dedicated to providing comprehensive corporate secretarial support, aimed at strengthening the effectiveness and efficiency of the Group Secretariat function.

Job Responsibilities:

• Maintenance of records, registers and other relevant documents required by applicable regulations and guidelines.
• Compiling meeting materials and attending to all meeting-related logistics.
• Attending to logistics and arrangements for board and shareholder meetings.
• Updating of statutory registers, corporate information and Secretariat records.
• ACRA filings for group companies.
• Drafting Board and Board Committee minutes and resolutions in writing.
• Assisting in the preparation of AGM, Annual Reports and Letter to Shareholders.
• Responding to director / shareholder/ stakeholder queries.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.
• Performing any duties and responsibilities as may be assigned from time to time.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Job Requirements:

• At least 5 years of corporate secretariat experience in a publicly listed company, ideally within a financial institution or a reputable organization/service provider.
• Solid working knowledge of the Companies Act, SGX-ST Listing Rules, and the Code of Corporate Governance (CG); familiarity with CG guidelines and MAS regulations is highly preferred.
• Detail-oriented and well-organized in documentation and record-keeping.
• Ability to work independently while collaborating effectively to achieve departmental goals.
• Excellent interpersonal skills.
• Proactive and committed to meeting timelines and completing tasks effectively.
• Adaptable and open to new responsibilities and challenges as they arise.
• Demonstrates high integrity, accountability for work, and a positive attitude toward teamwork.
• Shows initiative in improving existing processes and is flexible in adapting to change.

Job Responsibilities:

• Develop and Execute Sales Strategies: Create and implement effective sales plans to meet revenue targets and grow the customer base.
• Identify New Business: Conduct market research, networking, and cold-calling to identify and engage potential customers, managing the entire sales cycle from lead generation to closing deals.
• Build Strong Client Relationships: Establish and maintain strong connections with key decision-makers, such as shippers, manufacturers, and distributors, while understanding their needs to provide tailored logistics solutions.
• Prepare month-end sales reports

Requirements:

• Minimum Diploma qualification with at least 5 years of sales-experience (hunter) in freight forwarding or logistics.
• Self-driven and motivated individual, results-oriented and able to work towards tight deadlines with a strong sense of responsibility.
• Dynamic, self-motivated and persevering
• Possess strong analytical and problem-handling skills
• Possess very good communication, interpersonal and negotiation skills
• Demonstrates strong sense of initiative with the ability to work independently as well as a team player.

Our client ST Engineering is seeking a Testing Commissioning Manager for rail and road projects.

Details as follows:

Testing & Commissioning Manager

Job Description:

• Developing testing & commissioning plans and procedures for SCADA systems

• Conducting site visits to ensure that SCADA systems are installed according to design specifications

• Conducting testing to ensure that the system is functioning safely and efficiently

• Identifying and resolving issues that may arise during the commissioning process.

• Lead and develop the respective ownership of all activities pertaining to commissioning which will involve partial oversight of project engineers and site supervisors as it pertains to commissioning scope.

• Review and acknowledge/approve on all project documents including design drawings, equipment submittal, specifications, quality control plan and understand project requirements pertaining to start-up and commissioning compliances

• Participate in the key design reviews such as P&ID, Equipment Layout, and HAZOP to ensure that the pre-commissioning and commissioning requirements are incorporated into the design of the facilities

• Schedule and execute all the required inspections and tests are being carried out in accordance with the approved plan and keep proper documentation.

• Liaise and coordinate with system provider, contractors and authorities, to establish the testing & commissioning schedule.

• Organize and lead the integrated test meetings with internal and external parties

• Development of Test & Commissioning Plans and Integrated Test Plans

• Ensuring that all systems and components are tested in accordance with project requirements

• Analyzing test results and identifying any issues or deficiencies

• Working closely with system provider / sub-contractor, design and construction teams to resolve any technical issues during testing and commissioning

• Preparing and maintaining comprehensive documentation, including test reports and commissioning records

• Ensuring compliance with safety regulations and quality standards during testing and commissioning activities

Job Requirement:

• Bachelor Degree in Electrical Engineering/Computer Engineering and minimum 3-5 years of relevant working experience in testing & commissioning of SCADA system and building services

• Knowledge and experience of the Rail / Infrastructure Industry

• Experience in developing and implementing testing and commissioning plan

• Extensive knowledge of industrial standards / guidance’s / good practice

• Strong knowledge of health, safety and environmental regulations

• Capable of reading electrical drawings, construction drawings and 3D BIM Modelling

• Good interpersonal, planning, analytical and problem-solving skill

• Able to work independently

• Knowledge in BIM / AutoCAD skills will be an advantage

• Good oral and written communication skills

• Good Microsoft office knowledge and skills

Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Working Location: Caldecott
Contract Duration: 12 Months
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,980 per month

Responsibilities:

· Assist in onsite audits/investigation for Homes/Shelters;

· Complete the post audit checklist and prepare Onsite Assurance (OA) reports

· Assist in follow-up with Homes/Shelters on lapses and recommendations to rectify them.

· Track MP referrals/ feedback and complaints;

· Assist in assessment for Guest-of-Honour invitations; and

· Draft submission for incident reports.

· Help in collation/tracking of data needed for planning of the measures;

· Coordinate any distribution of ad-hoc donated items such as Personal Protective Equipment (PPEs); and

· Coordinate meetings.

Requirements:

· Bachelor’s Degree in Psychology / Social Work / Social Sciences / Sociology.

· Comfortable with performing on-site audits or investigations for homes and shelters.

· Immediate Starters (No notice period).

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Responsibilities

• Manage day-to-day operations of the card acquisition process end-to-end.
• Review and improve existing processes and policies with operation departments (Credit Ops, Tech, Credit Policy and other Risk Management teams) to improve customer journey
• Help to streamline and automate card application and card fulfilment process.
• Review Customer Journey and gather requirements to automate campaign fulfilment and ensure all exception scenarios are covered in the customer journey to reduce call volume
• Manage and resolve customer exceptions
• Assist to drive standardization of internal processes and improve efficiency through automation of reports
• Perform accuracy checks of daily/monthly/adhoc reports
• Other ad hoc duties as assigned

Job Requirements:

• Degree holder with at least 2 - 3 years of relevant working experience
• Comfortable with Microsoft Excel, including experience with formulas and basic functions.
• Experience in cards and streamlining of processes
• Knowledge in Payments business, especially credit cards. Experience in a financial institute or in the payments industry is advantageous
• Good analytical, interpersonal skills and problem solving skills with ability to manage stakeholders
• Strong attention to detail and accuracy, independent, self-motivated with good time management

Interested applicants please send your resume in MS Words format and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C511