A. Purpose

We are looking for a dynamic and results-oriented Programme Manager in Promotion & Partnership to join our Government Services team, with a primary focus on executing the Singapore Health Promotion Board (HPB) Programme.

The key responsibilities of the Programme Manager in Promotion & Partnership include developing and implementing effective strategies to promote the programme. The individual will play a crucial role in driving participant acquisition through targeted outreach and engagements. Additionally, the Programme Manager will collaborate with companies to establish partnerships and support programme goals.

This role involves engaging with HR professionals, managers, and senior management, including general managers, to encourage participation in upcoming health information sessions within their organizations. The successful candidate will be responsible for taking the lead in developing and implementing impactful promotional strategies to ensure maximum participation, attendance, and satisfaction in our programme.

B. Key Responsibilities

Account and Relationship Management

· Cultivate and maintain relationships with key stakeholders within the Health Promotion Board (HPB) organization to ensure the ongoing success of the current programme and explore additional engagement opportunities.

· Take ownership of Programme engagement Key Performance Indicators (KPIs), conducting regular assessments, and providing reports on the success of Programme implementation.

· Establish connections with other government agencies, beyond the current scope, to develop additional programmes and explore partnership opportunities.

Collaboration with Company Stakeholders:

· Engage with HR professionals, managers, senior management, and general managers of partner companies to spark interest in our Health Promotion Programme.

· Take charge of driving participant acquisitions through focused outreach and engagement efforts. The Programme Manager in Promotion & Partnership will work collaboratively with companies to cultivate partnerships and support the achievement of programme goals.

Promotion Strategy Development:

· Formulate comprehensive promotion strategies aimed at increasing awareness and interest in the health information sessions among Companies.

· Utilize various communication channels such as email, social media, newsletters, and company intranets to maximize the visibility and adoption of the programme.

Content Promotion:

· Actively disseminate engaging promotional content, including press releases, posters, videos, and social media posts, to effectively convey the benefits and objectives of the health information sessions.

· Collaborate closely with the content team to ensure that messaging is clear, concise, and aligned with the goals of the programme.

Event Coordination Support:

· Assist in the planning and coordination of health information sessions by working closely with internal teams and external partners to ensure a seamless and impactful event.

· Implement strategies to boost attendance, encourage active participation during the sessions, and enhance overall attendee satisfaction.

C. Job Profile

· Bachelor's degree in Sales, Public Relations, Marketing, Communications, or related field.

· Proven experience in Public Relations, Promotion, or Marketing roles, with a focus on employee engagement programmes.

· Strong interpersonal and communication skills, with the ability to build and maintain positive relationships with stakeholders.

· Result oriented, displaying drive, and motivation to achieve Programme Key Performance Indicators (KPIs). Ability to identify immediate action plans when performance deviates from plan and execute corrective measures.

· Creative mindset with the ability to develop engaging promotional content.

· Event planning and coordination experience is a plus.

· Experience with health and wellness initiatives and Singapore Government Agencies is advantageous.

· Fluent in English (oral and written)

DWD

PDK ADS

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT
• Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

Job Scope

• Oversee the service of the restaurant.
• Handling guest complaints and feedback to ensure guests satisfaction.
• Providing coaching and feedback to staffs.
• Monitoring and maintaining the operating systems of the outlet.
• Ensuring food quality and hygiene standard is maintained.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Participating in monthly physical stock take of the restaurant, including but not limited to glassware, plate and crockery.
• Developing and implementing service-related training programs.
• Monitoring inventory levels.
• Planning weekly rosters and preparing daily report.
• Preparing weekly sales report for meeting purpose.
• Performing miscellaneous job-related duties as assigned.

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT
  Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

Job Responsibilities:

• Monitoring product quality throughout the manufacturing process to ensure that it meets company standards.
• Estimating the cost of labor and materials needed for each project, then submitting this information to upper management for approval.
• Overseeing work schedules and deadlines to ensure that projects are completed on time.
• Fabricate and assembles metal structures and equipment through the use of welders, cutters, shapers, CNC machines and measuring tools.
• Complete each weld to the specified standards using appropriate equipment and materials.
• Ensure quality weld and inspection for welding process.
• Interfaces with production welders to improve welding methods.
• Ensure timely delivery for every individual projects and project management.
• Optimize welding productivity and performance.
• Communicate job expectations and performance requirements to welders.
• Initiate, coordinate and enforce production, safety, and quality systems, policies, and procedures.
• Ensure that welded material and consumables meet specifications.

Job Requirements:

• High School Diploma / Vocational Certificate / Diploma / Degree in Engineering or any related field.
• Have experience is welding parameter setting for ESAB SAW Welding.
• Knowledge in WPS and QPR.
• Interpret welding symbols and technical drawings.
• Knowledge of welder and welding safety standards.
• Good mechanical aptitude, knowledge and detailing in welding technical drawings.
• Excellent problem solving, time management skills and team player.
• Self-motivated, excellent time management, planning and prioritization of jobs.

1. Diploma / Bachelor's degree in Engineering, Marketing, Business, or a related field in Integrated Facilities Management.
2. A minimum of 2 years of proven experience in business development or sales within the integrated facilities management industry is preferred.
3. Excellent written and verbal communication skills, with the ability to create persuasive business proposals and presentations.
4. Strong interpersonal and relationship-building skills, with a customer-centric mindset and a passion for delivering exceptional service.
5. Demonstrated ability to identify new business opportunities and develop innovative solutions to meet client needs.
6. Proficient in Microsoft Office Suite, including PowerPoint, Word, and Excel.
7. A self-starter with strong problem-solving, decision-making, and time-management skills.

Reports to: General Manager (Commercial)

Requirements

1. Education Requirements - bachelor’s degree in Quantity Surveying, Engineering or Construction

2. 10 years of experience in a similar role

3. In-depth knowledge of Singapore Construction Industry

4. Familiar with current market pricing

5. Excellent presentation and communication skills

6. Proficient in Microsoft Office PowerPoint and other general software

7. Ability to coordinate 2 or 3 tenders concurrently

Roles & Responsibilities

1. Analyse tender documents and understand the needs of the Client

2. Plan and coordinate bid preparation to ensure deadlines are met

3. To review the overall pricing of tenders and ensure the correctness of costing

4. Liaise with other managers/departments to agree on bid details

5. Maintain database for submitted tenders

6. Ability to develop tender strategies

7. Able to present to Management on the basis of offer and pricing

Area of responsibilities

1) Sector – Food & Beverage (Cafes, Central Kitchen, Distributors, Restaurants, etc) and Hospitality (Hotels, etc).

2) Achieving the sales objectives, target set by the company.

3) Finding and developing new markets with your own business contacts.

4) Drive sales growth with new key accounts customers by building strong customer relationships.

5) Contacting potential clients to establish rapport and arrange meeting.

6) Understanding the company products, competition in the market and positioning to develop sales strategies.

7) Provide accurate and relevant sales report to management.

8) Lead, motivate and supervise a sales team.

9) Train and guide team members to develop their full potential.

10) Responsible for bringing in new sales contract and review current contract activities.

11) Any other area of responsibilities that the company deems necessary.

Competency requirements

1) Class 3 license with own car.

2) Strong communication skills.

3) Excellent leadership skills.

4) Minimum of 3 – 5 years experience in the food & beverage and hospitality sector.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

This position is responsible for overseeing overall building maintenance and security operation for all Central Offices (“CO”), includes conducting inspection, coordinating maintenance/ improvement programs and projects, compile data for reporting and forecasting future needs and costs.

Responsibilities :

• Assist in operations and implementation of facilities management programmes, including formulating programmes relating to routine and periodic maintenance works, plan and implement the cyclical replacement/ enhancement works for all Central Offices
• Support Manager for preparation of operation and capital budget, monitoring and control to ensure completion within time and cost objectives.
• Assist in contract administration and management, including calling, evaluation, negotiation and award recommendation of tenders/ quotations.
• Support the effective planning and management of activities of outsourced service partners, providing supervision and controlling their performance
• Coordinate with internal associate engineers and the appointed managing agent to ensure maintenance of all systems are being carried out according to plan and contracted scope of work and manage facilities related to timely repair and replacement work.
• Assist to investigate, develop and implement solutions, trouble shoot on day to day operational problems of facilities and building.
• Assist to develop and implement policies, protocol and procedures to maintain full compliance with the prevailing legislative acts and regulatory requirements.
• Conduct periodical quality control inspections at all Central Offices for potential safety hazards and unsafe conditions, initiate corrective measures to maintain a secure, safe and healthy work environment (the inspections should include after office hours if need be).
• Attend to all emergency/crisis on and off hours and provide a timely response to incidents as they arise and assist in emergency management and contingency planning.
• Assist Manager to deliver customers’ facilities requests
• Assist in internal and external audits.
• Any task which may be assigned from time to time

Requirements :

• Minimum Degree in Electrical/ Mechanical/ Facilities Management
• Preferably with 5 years relevant working experience
• Well versed in all facets of facilities management with general knowledge of all real estate functions including planning, development, asset management and project management.
• Possess good interpersonal and communication skills, able to work under pressure in a fast paced and dynamic environment.
• Computer literate with knowledge of MS Word, Excel and PowerPoint

Operations Executive is primarily responsible in performing defined flight watch duties; ensuring relevant information is transmitted to crew via suitable means and follow up in absence of acknowledgement from crew; coordinate with dispatch service provider and act as medium between flight dispatch and the pilot for operational support and flight following.

Responsibilities:

1. Coordinate with dispatch service provider and act as medium between flight dispatch and the pilot for operational support.

2. Perform defined flight watch duties,

3. Ensure operational information as defined in ORM is transmitted to crew via suitable means and follow-up on crew's acknowledgement,

4. Ensure that Flight Plan package consisting of all sectors for the crew, including weather and NOTAMs and a picture form of the most recent weather conditions/ volcanic activity charts (as published at regular intervals) are ready for the crew at sign-on.

5. Coordinate between pilot and dispatch service provider where applicable.

6. Strong knowledge on dispatch functions and responsibilities,

7. Ensure flights are crewed efficiently and within legality parameters,

8. Liaise and follow up agencies (eg JMC, GHA, airport AIS, etc) to ensure that flight operation are in check and flight departures are not affected,

9. Communicate with foreign government agencies airport slots (for adhoc or scheduled services).

10. Managing of flight satchels to ensure that information are available for operating crews upon reporting.

Requirements:

1. Diploma in aviation discipline,

2. Accredited Flight Dispatch Training qualification,

3. Have previous flight dispatch / flight planning experience,

4. Commitment to Safety,

5. Good communication and interpersonal skills.

1. Supervise ground operations and manage ground handling staff for appointed airline clients – passenger & cargo.

2. Provide necessary supports required by/from respective appointed airline clients.

3. Manage, motivate, and engage staff by providing an open feedback culture and managing performance on a regular basis.

4. Ensure compliance with all corporate and airline safety and operational procedures to meet/exceed regulatory standards.

5. Maintain, monitor, and report on agreed Key Performance Indicators (KPIs).

6. Conduct & report on irregularities, accidents, or complaints as per company’s standard reporting requirements.

7. Build and maintain relationships with both internal and external stakeholders. 8. Resolve issues and conflicts in a timely manner.

9. Ensure adequate manpower and resources available for smooth functioning of Airline designated counters at all times.

10. Provide service and operational recovery on Aircraft-on-Ground (AOG), lost or damage baggage etc.

This is a 6-month contract role based in Singapore.

Main Responsibilities:

• Drive proactive paid/owned/earned storytelling across product and tech - which requires the hire to keep on top of product updates, shape comms strategies and narratives around these developments and then execute.
• Support executives in external engagements.
• Oversee our corporate communications review processes, including press room management, reporting and media relationship management.
• Provide support for key campaigns and media activities.

Must haves:

• Bachelor’s degree (no preference in field)
• Minimum 7 years of experience: Technology PR, media relations, crisis/issues management
• Experience working in a regional or global team in a fast-growth company
• Excellent command of English (written and spoken)
• Hands-on and motivated by challenging work

Good to have:

• Content marketing or integrated marketing experience would be a plus
• Consumer technology and Internet sector experience preferred
• Comfortable with data and able to translate it into information that is easy to understand

UEN: 199700895N

Job Description

Key Responsibilities

Supervise, Lead, motivate, direct, develop and train a team of production employees. Assigns work and sets priorities for employees. Provides technical expertise and managerial leadership. Effectively communicates daily crossovers and build/test issues across all levels of Manufacturing.

Prioritizes production schedules based on available manpower, equipment efficiency, capacity and materials requirements.

Leads operational meetings; establish consistency in processes, and ensure alignment of tactical and/or strategic plans. Develops and tracks key organization performance metrics to meet or improve cycle time performance. Schedules and conducts milestone meetings.

Ensures timely response to operations issues impacting customer satisfaction; acts as an interface in the establishment of and ensuring conformance to customer/vendor requirements; prepares detailed analysis of cost of quality opportunity and initiates corrective action.

Actively strives to prevent employee accidents and injuries. Responsible for ensuring and documenting that all department employees (including temporaries) receive and follow appropriate department training including Environmental, Health and Safety training. Implements, emphasizes importance of, and monitors compliance to appropriate safety policies and procedures.

Develops personnel to include training and career development; manages the performance management process to include the development of team and individual goals, implementing employee development plans, and coaching. Manages the employee selection, hiring, reward and discipline processes.

Analyzes and plans for maximum production capacity optimization; implements and monitors manufacturing or dept. processes that collect, analyze and report key measurement data and real time status.

Identifies process and quality changes designed to improve manufacturing or department capabilities. Drives Lean, Safety and Quality. Takes corrective action.

Other Requirements: This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.

Additionally, because this position also may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required.

Functional Knowledge

• Works on issues where analysis of situation or data requires review of relevant factors

Business Expertise

• Receives assignments in the form of objectives with goals and the process by which to meet goals. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives

Leadership

• Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees

Problem Solving

• Exercises judgment within defined procedures and policies to determine appropriate action.

Impact

• Erroneous decisions or failure to achieve results will cause delays in schedules.

Interpersonal Skills

• Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Responsibilities:

HR

- Oversee and implement strategic manpower planning initiatives.

- Manage recruitment processes, onboarding, and resignation procedures.

- Maintain staff and leave records.

- Process staff claims and handle benefits administration.

- Implement performance appraisal processes twice a year.

- Manage union relations

Finance

- Review monthly journals, provisions, and financial statements.

- Handle internal and external audits

- Administer GST, corporate tax submission, and withholding tax calculation.

- Prepare and review quarterly/yearly/5 years forecast.

- Submit budget to Board of Directors for approval.

- Analyze budget vs. actual results regularly.

Engineering Management:

- Troubleshoot basic mechanical/structural/payloads/systems problems.

- Support Engineering department and project team goals.

- Coordinate with other departments as necessary.

- Utilize internal drawing/document standards and interpret OEM airplane installation drawings.

Requirements:

- Qualified degree in Engineering/Finance, or related field.

- Fluent in Japanese for effective communication with offices in Japan.

- Knowledge of engineering principles, design, and practical application.

- Proficient in reading and understanding Computer Aided Design (CAD) designs.

- Finance and human resources skills are essential.

Job Responsibilities:

• Scheduling of daily collection / delivery
• Resolving daily collection / delivery issues
• Tabulate trip allowances
• Conduct weekly toolbox / training session
• Perform cross training for team members
• Ensure the maintenance of all vehicles
• Submission of Safety Induction Course / Other related courses
• Responsible for team performance & discipline
• Work closely with Customer Service & Operation Team
• Positive problem-solving attitude
• Act as backup for other fleet supervisor during their absent
• Coordinate ah-hoc emergency response
• Incident report submission – lead investigation/determine root-cause/corrective & preventive plan

• Promote the implementation of sales management policies and systems throughout the network and provide support
• Assist in completing the setting and decomposition of sales management indicators
• Monitor sales management indicators and assist in analyzing the causes of abnormal indicators
• Establish and improve the sales analysis and management evaluation methodology, and implement promotion training, and regularly analyze and output sales work reports based on the methodology, find problems, put forward improvement suggestions, and follow up the results
• Promote the implementation of the sales assessment and reward system for business promotion projects, and effectively motivate the performance of the sales team

Requirements:

• A bachelor's degree is required, logistics management major is preferred
• Possess rich theoretical knowledge in data statistics and analysis
• 5 years and above experience in the transportation or logistics industry
• Strong data analysis skills
• Good communication skills
• Strong sense of work responsibility and teamwork spirit

Job Description

• Provide guidance and direction to CAD team to ensure operational and rechnical excellence.
• Responsible for updating drawings as per the latest information provided
• Collaborate with others to establish timelines and budgets, as well as solve problems.
• Other duties as assigned

Job Requirements

• Make decisions based on designs.
• Maintain documentation records of generated design deliverables.
• Extensive knowledge of the company's preferred software.
• Ability to collaborate with others to solve problems.
• Minimum 5 years of relevant experience in infrastructure projects' implementation
• Strong communication skills.

Responsibilities

· Responsible for assessing, clarifying, and validating the customers’ needs on regular basis & maintaining high customer satisfaction ratings.

· Partner with solution team & delivery team to develop account strategy plan and business plan.

· Research on telco industry and perform market insight to ensure the competitiveness of proposed solution.

· Achieve annual business plan through efficient internal collaboration and proper customer approaching.

· Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.

· Handle related duties which are necessary for the proper management of key accounts and duties assigned.

Job Requirements

· Candidate must possess at least Bachelor Degree in any field.

· Candidate from ICT background is strongly preferred related with carrier network.

· Proven results of delivering client solutions and meeting sales goals.

· At least 5 years of experience in sales or relevant experiences, or similar client support role a plus.

· Ability to multi-task and manage multiple priorities in a fast-paced environment.

· Must be customer oriented, detail-oriented and capable of accurate work with minimal supervision.

· Strong negotiation skills, Self-motivated and self-directed.

Job Responsibilities:

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones, and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period.

· During project phase, lead the application in covering:

i. Contract Management.

ii. Service Level Management (SLA).

iii. Service/Change Request Management (scope, schedule, budget, prioritisation).

iv. Problem and Incident Management (tracking, escalation, closure).

v. Audit and Security Services.

vi. Risk Management.

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles.

· Team player with project management and people management skills.

· Experience in Hardware or Technical refresh project is an added advantage.

· Analytical, conceptualisation and problem-solving skills.

· Knowledge of Singapore Authority procurement and governance processes will be an added advantage.

· Familiar with Singapore government data security policies and governance Alternative Change Management Skills Set and Experience for Project Manager.

· A solid understanding of how people go through a change and the change process.

Responsibilities:

• Devise a growth strategy that encompasses both financial success and customer satisfaction.
• Conduct research to identify emerging markets and evolving customer needs.
• Schedule and conduct business meetings with potential clients.
• Promote our company's products/services, aligning them with clients' objectives and needs.
• Ensure compliance with legal regulations when preparing sales contracts.
• Maintain comprehensive records of sales, revenue, and invoices.
• Provide reliable post-sales support and feedback.
• Cultivate enduring relationships with both new and existing clients.
• Mentor and nurture entry-level staff, helping them grow into valuable sales professionals.
• Set development goals for the team and the business, and ensure their achievement.
• Provide training and assistance to team members for skill development.
• Identify and tap into new markets while enhancing sales strategies.
• Perform any additional tasks as assigned by the director.

Requirements and Skills:

• Proven work experience as a business development manager, sales executive, or in a related role.
• Demonstrated track record of sales success.
• Customer support experience is a bonus.
• Proficiency in MS Office and CRM software (e.g., Salesforce).
• Strong command of the English language.
• Sound market knowledge.
• Exceptional communication and negotiation abilities.
• Aptitude for building rapport with clients.
• Excellent time management and planning skills.
• Ability to thrive under pressure.
• Availability to work within flexible hours, including evenings, holidays, and weekends.

Singapore Aero Engine Services Pte Ltd (SAESL) is a dynamic and fast-growing organisation committed to fostering a positive and productive workplace culture. As we continue to expand, we are seeking an experienced human resource manager with a special focus on process improvement to join our team and lead HR initiatives that support our organisational goals.

About the Role:

Reporting to Vice President, Human Resources, you will play a pivotal role in developing and reengineering our HR processes to enhance overall efficiency, effectiveness, and employee experience. This position requires a thinker with a strong background in human resources and a passion for continuous improvement.

Key Responsibilities:

• Evaluate existing HR processes, identify areas for improvement, and implement streamlined procedures
• Work collaboratively with cross-functional teams to ensure seamless integration of HR processes with other business functions
• Keep abreast of changes, develop and update HR policies and procedures to align with industry best practices and legal requirements
• Research and analyse information, and provide human resources advice and decisions to maintain market competitiveness and support business goals
• Plan and manage human resources operations budget
• Establish strong working relationships with the HR team, cross-department colleagues, management team, government agencies, union, institutes of higher learning and vendors
• Act as a point of contact for employee relations issues, fostering a positive and inclusive work environment
• Responsible for the physical security of the company premises

Prerequisites:

• A degree from a recognised university
• At least 10 years of experience in a similar capacity, preferably in a fast-paced manufacturing environment
• Strong knowledge of HR best practices, employment laws, and regulations
• Strong leader with emphasis on empowering and developing others to achieve team success
• Good interpersonal and communication skills with multiple levels in the organisation
• Analytical mindset with the ability to use data to drive decision-making
• Proficient in Microsoft Office 365 and exposure to HRIS systems

To be a part of the Engineering Planning Department responsible for planning and rolling out Singapore’s Next Generation Nationwide Broadband Network (Next Gen NBN) fibre infrastructure.

Responsibilities :

• Plan/Design pipeline/innerduct and cable project schemes for the implementation of NetLink Trust’s fibre network infrastructure.
• Update Network Inventory records of cables, pipelines and orders according to the planned project and on-site assignment.
• To monitor project implementation progress of projects.
• Perform any other tasks as assigned by the supervisor.

Requirements :

• A Diploma in Engineering or with at least 3 years of relevant experience.
• Experience in CAD/CAM drafting environment would be an advantage.
• Knowledge of network rollout or implementation would be an advantage.
• Possess excellent project management and communications skills.
• A good team player and quick learning, goal oriented individual.

Responsible for fulfilling all residential service requests from our customers; this is achieved through working closely with contractors and getting the support of internal and external teams; working towards the same objective of resolving all provisioning issues as a member of the Work Force Management team in Service Provisioning Department.

Responsibilities :

• Identify and resolve all technical issues and resolve them within SLA timeframe by work closely with contractors, Requesting Licensees and internal departments.
• Manage and monitor contractor performance
• Identify potential issues prior to provisioning.
• Handle all CS escalations expeditiously and resolve them within SLA to ensure good customer experience.
• Find long term solutions and implement preventive action to all complaints and disputes to prevent future occurrences
• Prioritize and manage all VIP escalations with a high level of professionalism
• Prepare daily / weekly monitoring and analytical reports.
• Scrutinize contractor performance through respective feedback channels/analytical reports and assess areas of improvement/provide suggestions on SOP enhancements
• To pick up knowledge and skillsets from other sections within SP to prepare for the possibility of job rotation
• Perform other duties as assigned by supervisors.
• To go on-site to handle complaint cases and audit check on contractors, when required.

Requirements :

• Diploma/ Nitec in any discipline (Engineering preferred) with relevant working experience preferred
• Possess good working knowledge of MS Office – Outlook, Excel, Word and Powerpoint
• Driving license and own transportation would be an advantage for onsite duties
• Must be team player and possess basic customer service skillsets for effective communication with end-users

Oversee the overall import and export operations. Supervise and ensure a smooth flow of the airfreight import and export operations; ensure that relevant documents are sent on time and follow up on urgent issues. Require good communication skills to ensure excellent customer service to our clients and vendors, and ensure harmony within the departments. Responsible for initiating new ideas to create an easier workflow for everyone.

Key Responsibilities

· Develop and implement strategic plans to enhance airfreight operations.

· Collaborate with senior management to align airfreight strategies with overall company objectives.

· Oversee day-to-day airfreight import and export operations.

· Ensure compliance with relevant regulations and industry standards.

· Optimize processes to achieve operational efficiency and cost-effectiveness.

· Lead and motivate a small team of airfreight specialists.

· Provide guidance, training, and support to enhance team performance.

· Build and maintain strong relationships with clients, ensuring their airfreight needs are met.

· Address and resolve customer concerns promptly.

· Collaborate with airlines, customs brokers, and other service providers to ensure smooth operations.

· Implement key performance indicators (KPIs) to monitor and improve airfreight performance.

· Monitor and report on E-AWB, FWB/FHL, and operational automation KPIs.

· Facilitate effective communication among air product teams, key accounts, and team members at various organizational levels.

· Collaborate with cross-functional stakeholders to formulate and implement a robust pricing strategy.

To be responsible for fulfilling NBAP/P2P service requests from our customers; including working together with the support from internal and external teams to resolve provisioning issues as part of a member of Service Provisioning Department.

Requirements :

• Monitor end-to-end tracking of orders to ensure timely and accurate updates of works
• progress.
• Provide timely, accurate and quality of works progress updates to Requesting Licensees.
• To go on-site if needed to conduct survey or requested by Requesting Licensees to resolve
• site issues.
• Liaise with Requesting Licensees/Contractor/ internal stake holder on NBAP projects or
• work orders.
• Ensuring the submission of WAH documentation from contractor and assess them
• Accordingly.
• Inspecting of sites to ensure contractor follow operational procedures.
• Perform other duties as assigned by supervisors.

Requirements :

• Diploma in Engineering or with at least 2 years of relevant experience
• Possess excellent project management and communications skills.
• A good team player and quick learning, goal oriented individual.