• 10+ years of experience in leading software delivery and quality assurance initiatives

• Proven track record of successfully leading cross-functional teams to deliver high-quality products within budget and schedule constraints

• Implemented Agile methodologies, including Scrum and Kanban, to improve project transparency, efficiency, and team collaboration

• Experience in Automation of web application and API services testing using tools and technologies like Selenium WebDriver, Appium, Rest Assured, Jenkins CI, BDD-Cucumber-JVM, JBehave, Maven, Mobile Devices (Android and iOS) Automation, Automated Layout Testing, Analytics testing, Content Testing, Web Services testing to mention a few

• Identifying the defects in application and its priority and reporting in Defect Tracking Tools like JIRA

Technical SKILLS:

• API Testing tools: Rest Assured, Unirest, Postman UI Automation tools: Selenium IDE, WebDriver (Grid), Sikuli

• Testing Frameworks: TestNG, JUnit, Cucumber, Jasmine, NUnit

• SCM tools: Git, SVN

• CI tools: Jenkins, TeamCity

• TMS: Zephyr, X-ray

• Dependency Management/Build Management Tools: Maven, Rake, NuGet, Gradle

• Bug Tracking Tools: JIRA

• Programming Languages: Java, C#

• Scripting Languages: Ruby, JavaScript

• Operating Systems: Windows, Mac OS, Linux

• Mobile Automation

Job Description:

· Plan suitable sales strategy for the respective markets and clients

· Acquire new customers through proactive outdoor sales initiatives

· Establish and manage network of customer contacts in order to build relationships and trust between company and the customer at various levels

· Provide solution on case-to-case basis to customer

· Conduct product demonstrations and presentations to prospective clients, highlighting the benefits of the products in a structured professional way

· Handle existing/repeat customers' enquiries and follow-up on sales quotations

· Maintaining long-lasting relationship with new and existing clients

· Serve as the lead point of contact for all customer account management matters

· Responsible for the products’ profitability on sales and inventory

· Work closely with the Managing Director to ensure a cohesive approach to sales and customer engagement

· Represent the company at trade exhibitions, events and demonstrations, if needed

· Report sales and campaign results to the Managing Director on a weekly, monthly basis.

· Other duties related to sales and custom service

Job Requirements:

· Minimum Diploma qualification

· Minimum 3 years of related sales experience

· Good presentation and communication skills

· Remuneration package inclusive basic pay, transport allowance (with or without own car) and sales commission.

Client criteria:

- Working hours 9am to 6pm

- Monday to Friday

Careers that Change Live

Engineers create our market-leading portfolio of innovations. Combine the best of your experience with training and mentorship to move forward. If you want a challenging, energizing, rewarding career that changes lives, join us. Help us bring the next generation of life-changing medical technology to patients worldwide.

A Day in the Life

• Develops, modifies, applies and maintains quality standards and protocol for processing materials into partially finished or finished materials product.
• Collaborates with engineering and manufacturing functions to ensure quality standards are in place.
• Devises and implements methods and procedures for inspecting, testing and evaluating the precision and accuracy of products and production equipment.
• Designs or specifies inspection and testing mechanisms and equipment; conducts quality assurance tests; and performs statistical analysis to assess the cost of and determine the responsibility for products or materials that do not meet required standards and specifications.
• Ensures that corrective measures meet acceptable reliability standards and that documentation is compliant with requirements.
• May specialize in the areas of design, incoming material, production control, product evaluation and reliability, inventory control and/or research and development as they apply to product or process quality.

Must Have

• Bachelor’s degree in engineering (Biomedical engineering, biotechnology, etc.) or equivalent.
• Minimum 2 years’ experience in engineering role related to manufacturing of medical devices.

Your Profile

• Good communication and interpersonal skills, ability to articulate ideas clearly and concisely to people of all levels.

About Medtronic Singapore Operations

Medtronic Singapore Operations was among the first international medical technology firms to set up manufacturing operations in Singapore. We are one of the most advanced medical device manufacturing sites and the first manufacturing facility of its kind in the region to make implantable cardiac leads, pacemakers and monitors.

As a company Medtronic is intensely focused on creating a workplace environment which reflects our standing as the world’s top medical device company.

What We Offer

We recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success. We believe in rewarding our staff with a complete package of benefits designed to support them at every career and life stage. As a result, our employees have access to the following benefits, to name a few:

• Our global well-being program supports your physical, emotional, social and financial well-being.
• Medtronic Employee Assistance Program offers confidential support and resources to build and enhance employee and organizational resilience, productivity, teamwork and psychologically healthy workplaces.
• Various insurance benefits include Inpatient and Outpatient Medical Insurance, Life, Disability and Accident Insurance.
• We have generous employee referral programs, employees stock purchase plan, leave benefits, and more.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Customer Management:

Customer Service Oversight:

Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.

Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.

Performance Metrics:

Establish and monitor key performance indicators (KPIs) for customer service activities.

Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.

Customer Relationship Management (CRM):

Manage the CRM system to track customer interactions, sales, and support activities.

Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.

Communication:

Act as a liaison between customers and other departments to resolve issues and improve overall service.

Develop and distribute regular customer service reports to senior management.

Logistics Systems Management:

Logistics Operations:

Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.

Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.

System Implementation and Management:

Implement and maintain logistics management systems (LMS) and other relevant technology solutions.

Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.

Supply Chain Coordination:

Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.

Negotiate contracts and agreements to secure the best terms and conditions for the company.

Continuous Improvement:

Identify opportunities for process improvements and implement best practices in logistics and supply chain management.

Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.

Reporting and Analysis:

Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.

Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

1. Responsible for the preparations and modifications of Architectural design from concept designs through
schematic design, design development and construction documentation
2. Responsible for leading the design team, manage and check all kinds of design drawings by members
3. Responsible for developing solutions to the technical & design complications following Singapore’s
established standards
4. Required to participate in Client liaison, authority consultation, coordination with consultants and
subcontractors, and attending design and construction meetings
5. May be required to mentor and direct the work of less experienced staff/colleagues
6. To handle any other ad-hoc duties and tasks assigned by the Management/Direct Supervisor

Requirements:
1. To possess a Bachelor or Master’s Degree in Architecture, Building/Construction or equivalent
2. Experience in design management, tender documentation and contract administration
3. Experience in Architecture detail, Design development and Construction documents
4. To have at least 15 years of related working experience
5. To be able to lead a team
6. Proficient in designing Software (AutoCAD, Sketchup, Revit, Photoshop, Illustrator, etc.)

* Crafting strategies for all Marketing teams, including Digital, Advertising, Communications and Creative

* Preparing and managing monthly, quarterly and annual budgets for the Marketing department

* Setting, monitoring and reporting on team goals

Job brief

We are looking for a Head of Marketing who’ll lead all our marketing activities from social media and digital campaigns to advertising and creative projects.

Head of Marketing responsibilities include developing plans to help establish our brand, allocating resources to different projects and setting short-term and long-term department goals. If you’re a skilled Marketing strategist, able to inspire your team members, we’d like to meet you.

Ultimately, you will run our Marketing department in ways that promote higher profitability and competitiveness.

Responsibilities

* Craft strategies for all Marketing teams, including Digital, Advertising, Communications and Creative

* Prepare and manage monthly, quarterly and annual budgets for the Marketing department

* Set, monitor and report on team goals

* Design branding, positioning and pricing strategies

* Ensure our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages and promotional material)

* Analyze consumer behavior and determine customer personas

* Identify opportunities to reach new market segments and expand market share

* Craft quarterly and annual hiring plans

* Monitor competition (acquisitions, pricing changes and new products and features)

* Coordinate sales and marketing efforts to boost brand awareness

* Participate in the quarterly and annual planning of company objectives

Requirements and skills

* Work experience as Head of Marketing or Senior Marketing, preferably within our industry

* Experience running successful marketing campaigns

* Solid knowledge of web analytics and Google Adwords

* Experience with social media platform

* Leadership skills with the ability to set and prioritize goals

* Analytical mind

* BSc or MSc in Marketing or relevant field

Job Description:

We are seeking a highly skilled and motivated Automation Engineer to join our quality assurance team. The ideal candidate will have extensive experience with Selenium WebDriver, API Testing,Appium, Rest Assured, and Jenkins. As an Automation Engineer, you will be responsible for designing, developing, and maintaining automated test scripts to ensure the quality and reliability of our software products.

Requirement:

• Proven 4+ Years of experience as an Automation Engineer or in a similar role.

• Coordinate with stakeholders to ensure software solutions meet organizational needs and standards.

• Oversee the deployment and integration of new software systems.

• Strong expertise in Selenium WebDriver for web automation.

• Proficiency in Appium for mobile automation.

• Monitor and evaluate the outcomes and quality of various software solutions and projects implemented within the organization.

• Implement quality assurance processes and standards to maintain high standards of software performance and reliability.

• Experience in API Testing.

• Experience with Rest Assured for API automation.

• Lead the development of Proof-of-Concept solutions and provide technical expertise in software and platform feature development.

• Solid understanding of CI/CD processes and experience with Jenkins.

• Proficiency in scripting and programming languages such as Java, Python, or similar.

• Familiarity with version control systems, preferably Git.

Key Job Scope (Events)

· Work closely with the clients to identify the clients’ needs and expectations

· Engage contractors to deliver good design concepts and design proposals

· Responsible for planning and project execution – monitor and inspect the progress of the project to ensure that it is being implemented based on good quality, finishings and standards, and that project is on schedule and within budget

· Coordinate with different trade contractors on their work schedules and ensure that safety management system is implemented on site at all time

· Attend to and resolve all site issues

· Upon completion of the project, analyse and scrutinize details as well as compile defects checklist and all other necessary documents and certifications for handover to clients so as to bring the project to a closure

· Arrange and prepare agenda / minutes for meetings, compile weekly reports including post events report, etc.

Key Job Scope (Marketing)

· Coordinate with sales/marketing and editorial teams on special design promotional materials

· Oversee web design with website creation and social media platforms to create awareness and direct traffic to the target audience

· Support web design to update websites and social media platforms on a regular basis, according to directions set by the editorial and sales teams, so as to harness marketing and advertising sales opportunities and/or enhance the benefits of readers’ interests

· Plan and implement creative strategies and promotional materials to further improve Company’s branding and image

Engage key clients and potential partners for branding and sponsorship

Job Purpose

Drive all Oceanfreight Operational KPI performance of all Asia Pacific countries and support the countries in achieving their KPIs as well as the productivity and data quality benefits intended to be delivered through these KPIs. Each team member will be given a set of specific KPIs/topics to make their own and drive.

Differentiator

· Subject matter expert who applies advanced knowledge of the job area and Oceanfreight processes typically obtained through advanced education and work experience

· Manage projects / processes and delivers results with limited supervision

· Problems faced are difficult and often complex

Main Responsibilities

· Execute Operations process and performance improvement plans with in-depth analysis and potential solution proposals to meet KPIs as well as productivity and data quality goals

· Review and evaluate impact of process and system changes to ensure quality, efficiency, and improvement

· Understand and analyse operational data and statistics to identify further opportunities, develop action plans, and implement process improvements

· Cooperate with Global, Regional and Country Operations & Compliance teams with various analysis and process improvements and provide ad-hoc assistance to country, regional and global management

· Formulate innovative business and technical solutions to improve operational effectiveness

· Consolidate the results of improvement projects and compose relevant report on progress and results

· Deploy best practices to identified key risk areas and resolve them

Stakeholders

· Connect with and influence other specialist departments such as, but not limited to, BPO/IT Training, BPO/IT CIS (Customer Information Services), Global Oceanfreight Operations, etc.

· Build strong, trusting cross functional relationships with DGF managers such as Country Oceanfreight heads and country managers, regional Oceanfreight head and CEO

· Understand customer and key stakeholder interests and concerns such as Oceanfreight Operators in country, supervisors, and country management. Advise stakeholders of purpose and goals of projects

· Provide technical and system guidance to line managers and operators

Management Responsibility

· Directs the work of country level professionals and manages process and programs affecting operators

· Coach and review the work of country level professionals and operators

Required Skills

· Operations Management, Process Engineering, Business Processes, Quality Control, Net Promoter Score, Reporting, Performance Management, Process Improvement, First Choice, Change Management, Cost Reduction, Workflow Automation, DGF Business Knowledge, Business Strategy, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation

Qualifications

· Bachelor’s Degree or equivalent experience/qualification

· More than 6 years of experience

We are looking for network engineer that focusing on technical troubleshooting and break-fix activity. Candidates are also expected to have certain level of programming skillset (DEVOPS) to help us innovate ways to scale with automation and operational improvements.

Responsibilities:

Provide Technical Support for Citibank’s global network with a focus on network infrastructure in:

• 85% ‘Break/Fix’ support of standard enterprise Cisco Internetworking Technology solutions
• 15% ‘Break/Fix’ support for Internetworking technology infrastructure solutions such as Load Balancers (F5 and Citrix) Juniper Routers Arista Switches VoIP Appliances WiFi /Wireless communications support Other small pockets of both new and legacy internetworking technologies managed by Citi Networks
• Provide timely response to phone calls into the Technical Support hotline from internal colleagues within CTI, Citi business clients, vendors, and others.
• Coordinate conference calls to conduct in depth technical reviews on ongoing incidents

Major Incident Support:

• Represent on conference calls for business impacting incidents which may or may not be due to a failure in networks managed technology infrastructure
• Drive major incident conference calls as a representative of networks through consistent, professional, and highly assertive communication
• Maintain focus and poise for the duration of the major incident support cycle and work through all challenges with a results-oriented attitude and relentless focus on enhanced customer service through rapid incident resolution
• Collaborate with Networks SMEs, SDMs, Vendor Support Teams, etc, with the goal of aligning all parties towards achieving incident resolution as quickly as possible
• Communicate with networks Management to provide frequent status updates regarding the technical issue, status of the remediation efforts, and ongoing business impact

Qualifications:

• Bachelor’s/University degree or equivalent experience
• 3+ years of experience in providing network operations supporting a network with 1000+ nodes.
• NOC (Network Operations Center) experience or large financial institution network operation/implementation experience is highly preferred.
• Intermediate level working knowledge of enterprise TCP/IP communications (IPv4, QoS, IPSEC, VPN, etc)
• Experience in supporting Load Balancers, DNS, DHCP.
• Good knowledge of network protocol analysis using industry standard toolsets such as Wireshark capable of performing in-depth packet capture analysis.
• Good working knowledge following routing protocols: BGP, OSPF, RIP, Multicast
• Good working knowledge of IPSLA probes, EEM Applets, application specific network performance analysis, and TCP/IP optimization mechanisms for maximizing application performance across enterprise networks
• Good working knowledge of common security threats facing enterprise networks including DDOS (Distributed Denial of Service) and various defensive mechanisms and threat mitigation strategies.
• Industry certifications includes: CCNA, CCNP,ITIL, and etc.
• Good knowledge in SDWAN technology.
• Automation skills in Python, shell, bash, and/or other languages
• Experience with Puppet, Ansible, or other automation frameworks

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications. 

Digify is used in 138 countries today. We have more than 500,000 users worldwide. 

The Role

As Product Manager, you’ll take charge of product planning and execution. This includes gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. You’ll also ensure that the product supports the company’s overall strategy and objectives.

What You’ll Be Doing

• Gain a deep understanding of the customer persona. This will help you identify and fill product gaps, generate new ideas that grow market share, and improve the customer experience.
• Proactively engage with customers to solicit feedback on company products and services
• Develop a clear product strategy and vision, and generate strong buy-in internally and externally
• Translate product strategy into clear design and requirements
• Collaborate closely with the Product design team to develop prototypes
• Collaborate closely with Engineering teams to deliver with quick time-to-market and optimal resources
• Scope and prioritize activities based on business and customer impact
• Drive product feature launches to ensure high usage in collaboration with the Marketing team and key stakeholders
• Capture, measure, and analyze product data and other feature indicators, in order to make the appropriate adjustments to product strategy

• Strong communication and collaboration skills
• At least 3 years of proven work experience in product management
• Proven ability to develop product strategies
• Strong technical background with clear understanding and/or hands-on experience in software development and web technologies, in order to clearly understand what can and cannot be done
• Strong problem solving skills
• An MS/BS degree in Computer Science, Engineering or equivalent is preferred

Learn more about Digify by visiting our website.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Job Description

• Sales optimation with existing and new retailers all over Singapore
• Manage a team of Field Merchandiser to service and merchandise retail stores.
• Build and maintain strong partnership with retailers
• Closely liaising with the marketing team about promotional campaigns.
• Identify and grow opportunities and collaborate within sales teams to ensure growth attainment
• Establishing strong partnerships with channel partners, in order to achieve business objectives and sales target.

Who are we looking for?

• Successful previous experience as a Sales representative or sales manager in wholesaling products to General and Modern Trade such as Hyper-market, Supermarket, Pharmacy, Convenient Stores.
• Ability to manage a team of staff to service existing and new retailers to carry company's products.
• Driving sales to consistently meet or exceed targets
• Proven ability to drive the sales process from plan to close
• Possessing similar experience in an wholesale set-up will have added advantages
• Remuneration will commensurate with working experience and educational qualifications
• Deep understanding and experience in retail, wholesales, e-commerce
• Building strong rapport with retailer and key accounts

People who enjoy challenges

Key Responsibilities:

• Develop project scopes, budgets, schedules, and timelines.
• Manage project resources, including labor, materials, and equipment.
• Foster a positive and productive work environment.
• Identify and mitigate risks and challenges throughout the project lifecycle.
• Address and resolve any issues or concerns that arise during or after project completion.
• Ensure all projects adhere to company policies, safety standards, and legal requirements.

Qualifications:

• Strong knowledge of construction methods, materials, and legal regulations.
• Excellent leadership, communication, and interpersonal skills.
• Proficient in project management.
• Ability to multitask and manage multiple projects simultaneously.
• Strong problem-solving skills and attention to detail.

Job Description & Requirements

>> Apply here: [email protected]with the reference # PMSG01

Mission

In the context of implementations of HPS solutions for a client, the candidate will be responsible for planning, leading, organizing, and motivating project teams to achieve project implementation on schedule and within budget;

Responsibilities

Ensures the organization of the project.

Contributes to the analysis and writing of the preliminary study. Help with the operational translation of expressions of needs in line with the implementation constraints. Determine and define project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. sets up the process and stages of project management. Quantify the assumptions and set up a provisional budget. Design risk mitigation plan.

Ensures the conduct and completion of the project.

Initializes the collective commitment to the project. Coordinate all actions and validate the completion of each phase of the project. Coordinate staff, internal resources, vendors, third parties and customers for project execution.

Ensures the drafting of the documentation and specifications necessary for a good understanding of the project. Monitors the use of resources, alerts on risks and proposes action plans based on the progress of the project. Ensures the delivery of solutions.

Ensures communication around the project.

Manage the relationship with the client, contractors and all stakeholders. Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings. Writes reports and provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.

Guarantees the quality of the project and its progress.

Develops the project plan and leads the project in accordance with the standards in the company. Ensures that the quality commitment is respected throughout the project. Ensure compliance with commitments in terms of costs, objectives and deadlines. Contributes to the improvement of indicators and tools for measuring the quality of the project.

Ensures the transfer of the project to the support team in order to guarantee optimal customer follow-up.

Key Requirements:

Bachelor’s Degree in computer Science or equivalent studies/ experiences

Minimum of 10 years of professional experience in Payment / finance industries or IT Domain, with strong knowledge in Project Management, Agile methodologies and PM tools & Software

Good command of PowerCARD Solutions with successful implementations in different client sites

Process-driven and strong advocate of reporting

Strong organizational, time management and administration skills

Good verbal and written communication skills

VP - ICT Security Operations Analyst

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and, in our clients’, best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.

Trust is part of our DNA at Citi. As such, we take safeguarding our customer data very seriously. The Chief Information Security Office (CISO) is made up of deeply dedicated and talented colleagues who work together to ensure the safety of Citi’s and our clients’ assets and information. We manage information security as an end-to-end program – one with a clear mandate and accountability. Our mission is to continually execute and enhance a global security program that is fully anchored to modern control and security frameworks, fully aligned with the technology of the firm, threat-focused and data-driven, and deeply integrated across all Citi businesses globally.

Being talent-driven, we are focused on attracting, developing, and retaining diverse and inclusive talent with a high technical skill level. As a member of our team we will provide you with career development opportunities at all stages of your career. Our employees model a passion for protecting Citi and our clients and believe in treating others with dignity and respect.

The Chief Information Security Office (CISO) is home to deeply talented colleagues that work to ensure the safety of Citi's clients' and our proprietary data. We manage information security as one end-to-end program – one with a clear mandate and accountability. Our mission is a program that is fully anchored to modern control and architectural frameworks, is fully aligned with the enterprise architecture of the firm and is deeply integrated into the sectors and functions.

CISO’s Cyber Security Engineering and Architecture is responsible for delivering integrated risk reduction capabilities and services aligned to the architectural goals and priorities associated with leading ‘Change the Bank’ (CTB) and ‘Run the Bank’ (RTB) initiatives. This role entails leading and coordinating the execution of SASE Services, across the network security domain. The successful candidate will have demonstrated success and be highly adept at: leading global programs and engineering change efforts; managing risk and execution of global programs by aligning resources and tactical/strategic decisions; and driving transformation across a complex enterprise to support cybersecurity goals. The candidate needs to have the ability to work on defining highly scalable and integrated security architectures, and influence roadmaps across a variety of product portfolios. The candidate needs to have the ability to define and drive interoperability with security components of a complex end to end network and cloud security ecosystem, focusing on client experience. Strong experience across cybersecurity, Technology Infrastructure, large enterprises will assist in delivering aspects of this service.

Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Responsibilities:

• Working with Transformation Program Directors, Senior Architects, Steering Committees, CISO and CTI partners in delivering the transformational Programs related to SASE. Onboarding of users on Zscalar and ensuring smooth transition.
• Troubleshooting issues and work on finding RCA.
• Zscaler Internet Access design and migration methods from legacy Internet Access solutions to SASE based architecture.
• Interface and support Citi’s Security Architecture Council and Working Groups building strong rapport across teams.
• Firewall rules Management (creation/ modification/ deletion) by following Change management process and via automation.
• Participate in migration activities and provide troubleshooting support from Infrastructure defense standpoint. Identify issues, provide support for isolating problems, finding RCA.
• Willing to work on weekends for migration activities off business hours.
• Completing additional tasks in connection with the role but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head.

Qualifications:

• 8-12 years of extensive Security Experience with Checkpoint Firewalls, Juniper Networks Firewalls, Palo Alto Network Firewalls, Bluecoat Proxy, IPS/IDS, Illumio, Crowdstrike and EDR tools.
• Extensive knowledge on SASE Zscalar user onboarding and operational support experience.
• Strong troubleshooting skills over the Firewalls, Proxy and network infrastructure.
• Extensive Data Networking knowledge and an understanding of network security standards such as Firewall Rules, Security Zones, Multicast Data Feeds, Ultra Low Latency Network Architectures & Platforms.
• Hands-on experience in Zscaler Internet Access, Zscaler Private Access and Zscaler Digital Experience
• Proven influencing and relationship management skills.
• Exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary
• Strong communication skills, including verbal and written skills.
• Ability to work as part of a team with remote colleagues in other countries.
• Strong knowledge of Proxy functionality and Proxy features
• Consistently demonstrates clear and concise written and oral communication as well as strong presentation skills to both technical and non-technical audiences.
• Advanced analytical and problem-solving skills
• Demonstrated ability to take ownership and work with cross functional teams to manage multiple projects simultaneously under pressure.
• Thorough understanding of industry and corporate technology standards for Cyber Security services

Critical Competencies:

• Firewalls, Proxy and network infrastructure
• Zscaler Internet Access, Zscaler Private Access

Role: Program Manager II (Maternity Cover)

Duration: 15th Jul 2024 to 14th May 2025

Location: Singapore

Working schedule: Hybrid model (3 days onsite per week)

Working hours: Regular working hours (9Am - 6Pm)

Responsible for the end-to-end management and execution of programs and projects. Common activities include defining requirements, managing schedules/budgets, identifying risks, communications, and reporting. Excludes IT project management (see Engineering worktype).

Project Overview:

• Ensure Payments compliance to data protection regulations specific to privacy and security. Work with partners and 3rd parties to ensure security and privacy safe interactions.
• Enable payments to comply with privacy, data protection, and consumer protection laws and regulations, as well as commercial compliance obligations, globally.
• Implement a scalable and reusable program framework that discovers and addresses privacy, data protection, consumer protection, and commercial compliance requirements.

Overall Responsibilities:

• Program manage one or multiple security engineering and compliance projects or initiatives, related to privacy and data protection, consumer protection, or other commercial or regulatory compliance standards.
• Facilitate customer and partner security RFI, reviews, and audits.
• Conduct risk assessments of 3rd party vendors, partners, product areas, and infrastructure to ensure services and/or integrations meet security and privacy standards and minimize security risks and protect users.
• Support Payments’ regulated entities in matters related to regulatory compliance in the fields of privacy, consumer protection, information security, technology, and data protection.
• Lead security, compliance, and privacy related initiatives and campaigns.

Skill/Experience/Education

4+ years experience as a Database Developer specifically in implementing ETL packagescandidates must have to be considered for the role (ex. 3+ years experience writing SQL code) Salesforce CRM, etc) Certification or license (ex. CPA, PMP, Cisco) 3+ years of risk management experience and working with risk frameworks (NIST 800-30, OCTAVE, ISO31K, etc). 3+ years of program management experience in the field of Security, Privacy, or Compliance. Knowledge of payments, consumer applications and financial services. CISSP, CIPP/* CISA, GIAC or related information security certifications.

Headquartered in Singapore, Actxa Pte Ltd is a deep tech company founded in 2015 that leverages artificial intelligence to create next generation preventive healthcare solutions.

We are an affiliated company by common shareholders with Activate Interactive Pte Ltd which company logo appears on the top of this page.

Actxa creates evidence-based, personalizes health insights in the domains of physical activities, sleep quality, body composition, stress and recovery, heart health and blood glucose evaluation and monitoring.

To improve population health, Actxa establishes worldwide partnerships and research collaborations to develop critical preventive health models to help people avert chronic diseases such as diabetes and hypertension.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We have opportunities for you to grow your career path and are looking for talented professionals to join our team.

Further information about Actxa: https://www.actxa.com

Actxa is looking for the Head of Research and Development (R&D)

What will you do?

1. Product Development:

• Project manage and oversee the end-to-end hardware product development lifecycle, from concept to production.
• Unerstand Software/Firmware integration and experiences in firmware specification review.
• Collaborate with firmware, software development team to ensure seamless integration between hardware and software components.
• Project scheduling and resource planning.

2. Production Management and Quality Assurance:

• Understand production process, drive and manage OEM/ODM factories for the entire production cycle including the RMA processes.
• Establish and enforce quality standards for hardware products, ensuring compliance with tender requirements, client’s specification and regulatory requirements.
• Establish effective QA/QC methodologies, standards and processes, conduct thorough testing, validation of hardware products and failure analysis.

3. Regulatory Compliance:

• Stay informed about industry compliance, regulations, and standards in consumer electronics.

4. Customer and Vendor Management:

• Work closely with key customers to ensure product features, delivery timeline and quality meet their requirements.
• Respond to key customers’ technical feedback and enquiries in a timely manner.
• Identify and engage with external partners, factory vendors, and suppliers for product design, development, testing and manufacturing.
• Establish cost efficient RMA processes with clients and vendors.

5. Innovation and Research:

• Stay abreast of the latest advancements in hardware technologies, AI, and preventive health to identify opportunities for innovation.
• Develop and maintain a technology roadmap for hardware solutions, keeping abreast of industry trends and advancements.
• Evaluate and recommend emerging technologies to enhance the company's competitive position.

6. Cross-Functional Collaboration:

• Work closely with clients, vendors, software development, data science, and product management teams to align hardware solutions to company’s goal and values.
• Collaborate with marketing and sales teams to communicate hardware features and benefits to clients and stakeholders.
• Collaborate research partners and institutions on the research and development that potentially create next generation preventive health technologies.

7. Team Management:

• Lead and mentor junior CE Product Engineers, ensuring they are equipped to deliver high-quality solutions.

What are we looking for?

• Bachelor's or advanced degree in Electrical & Electronic Engineering, Computer Engineering, or a related field.
• Proven experience in a team lead role with at least 5 years experiences in consumer electronic product development.
• Strong strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of compliance and regulatory requirements in the consumer electronic or healthcare industry.
• Familiarity or deep interest in wellness, health and AI will be an added advantage.

Regular regional travel to vendors, partners and customers’ site is expected for this role.


What do we offer?

• Fun working environment
• Employee Wellness Program

Actxa Pte Ltd is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Actxa Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Actxa Pte Ltd.

Your personal data will be processed for the purposes of managing Actxa Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice ( https://www.actxa.com/privacy-policy ) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Assist in daily operations

-Ensure that the restaurant and kitchen is properly maintained and clean

-Oversee food preparations, presentation and storage to ensure food health and safety compliceny.

-Regular checks with customers to gather feedbacks

-resolving of conflicts in a professional way

Job Requirements:

-Experience in F&B

-Able to resolve minor conflicts if need to

-Good command of English and team management skill

-Able to monitor inventories for restaurant are well stocked and make adjustment based on sales

-Team player with good attitude

Responsiblities:

• Develops comprehensive environmental, safety, health & quality systems & procedures and implements them to all project sites.
• Schedules for corporate safety meetings, audits, and inspections to ensure compliance, evaluate performance, identify corrective action, and implement follow-up assessments.
• Collaborates with project management team to develop Emergency Response Plan.
• Initiate incident or accident investigation and follow up action plan.
• Conducts regular site audit/inspection to ensure all work is performed in accordance with approved manual, policies, procedures, and guidelines.
• Manage Corporate Safety & Quality team for all Safety, Health & Environmental related matters.
• Responsible and participate in HQ(China) Safety Health Environmental and Quality management.
• Other ad-hoc duties.

Job Requirements:

• Minimum 10 years working experience in QSHE related works, familiar with the local legislation, regulations, Singapore Standards, approved code of practice and industry.
• Formal qualification in Safety discipline or adequate experience in Safety field.
• Knowledge of Quality, Health, Safety, and Environmental Management Systems.

Job Summary

We are seeking an experienced and dynamic Financial Planning and Analysis Manager to lead the FP&A team. In this role, you will be responsible for overseeing all aspects of financial planning, forecasting, and analysis to support strategic decision-making and drive business growth. The ideal candidate will have a strong background in financial analysis, excellent leadership skills, and the ability to collaborate effectively across departments.

Key responsibilities

• Lead the development of annual budgets, forecasts, and long-range financial plans in collaboration with senior management and department heads.

• Ensure accuracy and integrity of financial forecasts and assumptions.

• Conduct variance analysis and provide insights into key drivers of financial performance, identifying risks and opportunities.

2. Financial Reporting and Analysis:

• Oversee the preparation of financial reports, including monthly management reports, budget vs. actuals analysis, and key performance indicators (KPIs).

• Provide financial insights and recommendations to management based on analysis of financial results.

• Develop and maintain financial models to support strategic initiatives and business decisions.

• Manage Capex process including budget, commitment and actual tracking with variance analysis.

• Manage cashflow forecast.

3. Business Partnership:

• Collaborate with cross-functional teams to understand business drivers and provide financial support and guidance.

• Partner with department heads to develop and track key performance metrics and financial goals.

• Act as a trusted advisor to management, providing financial analysis and recommendations to support decision-making.

4. Process Improvement and Optimization:

• Identify opportunities to streamline financial planning and analysis processes and improve efficiency.

• Implement best practices in financial planning and analysis to enhance the quality and timeliness of financial reporting.

• Lead initiatives to enhance the capabilities of financial planning and analysis tools and systems.

5. Leadership and Development:

• Manage and develop a team of financial analysts, providing guidance, coaching, and performance feedback.

• Foster a culture of collaboration, continuous improvement, and accountability within the team.

Requirements:

• Bachelor's degree in finance, accounting or a related field.

• Proven experience in financial planning and analysis, with at least 3 years of experience in a managerial role.

• Strong understanding of financial principles, accounting standards, and financial statement analysis.

• Proficiency in financial modelling, forecasting, and analysis using Excel and financial software.

• Excellent analytical and problem-solving skills with the ability to translate complex data into actionable insights.

• Strong leadership and interpersonal skills, with the ability to communicate effectively and build relationships at all levels of the organization.

• Ability to thrive in a fast-paced, dynamic environment and manage competing priorities effectively.

• Experience leading process improvement initiatives and driving change within an organization.

• Hire, train, and supervise restaurant employees
• Create staff schedule to ensure appropriate staffing
• Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
• Take ownership of budgets and cost control methods to minimize expenses
• Address customer needs, comments, and complaints
• Adhere to and enforce employee compliance with health, safety, and sanitation standards
• Process payroll and maintain all relevant records
• Ensure all employees are working within outlined operating standards
• Report on financial performance, inventory, and personnel

JOB DESCRIPTION

You will be a member of the Project Development team that seeks to develop and manage Energy-as-a-Service (EaaS) projects of Infrastructure Division ("Infra") of Keppel. Infra's sustainable EaaS concept includes the installation and operation of super-efficient chiller systems and photovoltaic solar panels, offering zero carbon electricity long-term, as well as the setting up of smart electric vehicle (“EV”) charging stations, among others. To do this, you will:

• Assist the Project Manager in planning, tendering, developing, and implementing the Cooling / EV charging system-related projects
• Conduct site surveys at customers’ premises to identify suitable locations for necessary equipment to deploy our suite of cooling / EV charging system tailored to customers’ requirements
• Prepare and review engineering, design documents such as schematic diagrams, specifications, method statement, risk assessment, calculation, budgetary cost, energy audit and progress reports
• Manage consultant, subcontractors, vendors and suppliers to complete project compliance with specification, within budget and schedule
• Liaise with relevant authorities and obtain approvals related to Cooling / EV charging system projects
• Provide technical support to Business Development, Operations and Maintenance teams
• Ensure that selection of contractors and vendors is in accordance with Company policies and Code of Conduct
• Ensure effective implementation of the Quality, Environmental, Health & Safety Management & ISO 37001 system
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

JOB REQUIREMENTS

• Bachelor's degree in Mechanical / Electrical Engineering or other relevant disciplines
• Minimum 5 years of work experience in managing ACMV projects / BMS and Electrical distribution system-related projects
• Preferably with relevant hands-on experience in design, energy audit and optimizing solutions for Cooling / EV projects
• Able to work independently as well as in a team, good problem-solving skills and able to cope with executing multiple tasks within assigned schedule

Job Description

A. The General Manager (Development) will review the current state of NSC with the view to:

i. Optimise the use of the land

ii. Enhance the customer experience

iii. Improve the relationship with the public along the perimeter of the property, especially along the waterfront edge

iv. Improve the programmatic use of the buildings for better oversight of operations

v. Create development opportunities for revenue generation (events/activation, rental space, concessions/F&B)

B. The General Manager (Development) will also be responsible for

i. The interim relocation of NSC (during the Long Island construction). This should involve

a. Site and baseline assessment

b. Engagement with government agencies

c. Formal submission to government agencies

ii. The permanent relocation of NSC (post-Long Island reclamation). This will involve site selection in consultation with and approvals from government agencies.

Candidate Experience

C. The candidate is expected to have the following experience:

i. Qualifications and experience in urban design/urban planning and architecture

ii. Experience with regeneration and transformative design work

iii. Experience in development of performance sports, Olympic sports facilities

iv. Extensive experience in working with government agencies, in particular URA, SLA, NParks, and MPA.

Your responsibilities:

As a financial consultant, you will work closely with our clients which are major banks, hedge funds, asset managers, insurance companies, corporate and other players in the capital markets. Your responsibilities will include:

• Advising on Murex best practices in the organizational modeling in MX.3, transaction lifecycle management, confirmation and matching of transactions, settlements, position management, and financial reporting
• Contributing to client-site MX.3 implementations during the requirements gathering, design, build, test and deployment phases by participating in workshops, preparing documentation, configuring client requirements and performing quality assurance tests.
• Providing client support including managing open issues and supporting upgrade activities
• Communicating development needs to the Murex product development team
• Providing internal and external training

In addition to the above, you may also serve as a functional expert in the sales process.

Preferred Qualifications

• 1 to 5 years of Murex experience (in Murex or elsewhere)
• Degree in related computing or financial engineering
• Strong academic background in business, finance, mathematics, and accounting
• Financial products knowledge in FX, FXD, IRD, EQD
• In-depth business knowledge in Murex pre-trade workflow, eTradepad, P&L reporting
• Murex post-trade workflow
• Trade Lifecycle, settlement, market data, GOM
• Technical skills – Unix, Linux, Sybase, scripting in various languages

Attributes:

• Excellent communication (both verbal and written) and presentation skills.
• Ability to identify trends and recommend a course of action to resolve/improve/enhance the usage of our solution
• Management of complex client relationships
• Ability to prioritize and multi-task in a fast-paced environment
• Ability to listen to client requirements, seek to understand their business, and translate them into the application and operational requirements
• Is self-motivated and a team player
• Has a strong interest in financial markets
• Ability to travel