Job responsibilities:

• Overall project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations.

• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets.

• Coordinate internal resources and third parties/vendors e.g. Consultants and Sub- Contractors/Suppliers for the flawless execution of all projects.

• Ensure that all projects are delivered on-time, within scope and within budget.

• Ensure that work are executed in accordance with approved plans/drawings, contract specifications and regulatory requirements.

• Ensure resource availability and allocation.

• Develop detailed project plan to monitor and track progress.

• Manage changes to projects’ scope, schedule and costs using appropriate verification techniques.

• Perform risk management to minimize project risks.

• Measure project performance using appropriate tools and techniques.

• Create and maintain comprehensive project documentation.

• Responsible for the overall project management, planning & control, and execution, including project budget evaluation and profitability.

entify and comply with all applicable statutory/regulatory requirements related to the project.

Lead a team of professional and technical staff in planning and execution of day-to-day operations to achieve all key project target.

Respond swiftly to work delays, emergencies, and other problems.

• Report and escalate to Management as needed.

• Any other duties that may be assigned.

Requirements:

• Proven at least 3 years of working experience in project management in the public and private residential, government and commercial building projects.

• Solid technical knowledge related to structural, architectural (finishing) or M&E works.

• Solid organizational skills including attention to detail and multi-tasking skills.

• Excellent written and verbal communication skills.

• Excellent team player with ability to meet tight deadlines.

Job responsibilities:

• Overall project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations.

• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets.

• Coordinate internal resources and third parties/vendors e.g. Consultants and Sub- Contractors/Suppliers for the flawless execution of all projects.

• Ensure that all projects are delivered on-time, within scope and within budget.

• Ensure that work are executed in accordance with approved plans/drawings, contract specifications and regulatory requirements.

• Ensure resource availability and allocation.

• Develop detailed project plan to monitor and track progress.

• Manage changes to projects’ scope, schedule and costs using appropriate verification techniques.

• Perform risk management to minimize project risks.

• Measure project performance using appropriate tools and techniques.

• Create and maintain comprehensive project documentation.

• Responsible for the overall project management, planning & control, and execution, including project budget evaluation and profitability.

entify and comply with all applicable statutory/regulatory requirements related to the project.

Lead a team of professional and technical staff in planning and execution of day-to-day operations to achieve all key project target.

Respond swiftly to work delays, emergencies, and other problems.

• Report and escalate to Management as needed.

• Any other duties that may be assigned.

Requirements:

• Proven at least 3 years of working experience in project management in the public and private residential, government and commercial building projects.

• Solid technical knowledge related to structural, architectural (finishing) or M&E works.

• Solid organizational skills including attention to detail and multi-tasking skills.

• Excellent written and verbal communication skills.

• Excellent team player with ability to meet tight deadlines.

Operations Manager (Air & Sea)

Care-Way Hi-Tech Logistics (Pte.) Ltd.

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Our expanding freight forwarding company is seeking an experienced Operations Manager to lead our air and sea operations. This role requires extensive hands-on experience in both air and ocean freight sectors, with a focus on operational excellence and customer satisfaction.

Key Responsibilities

1. Manage and coordinate daily execution of air and sea shipments, including documentation, customs clearance, cargo handling, and build-up operations.

2. Ensure strict compliance with international trade requirements, regulations, and company policies.

3. Implement and monitor Operating Procedures and Service Level Agreements (SLAs) to ensure quality and efficiency.

4. Plan shipment movement to optimize cargo space utilization and export LCL consolidation.

5. Negotiate competitive rates and service terms with carriers, cargo agents, and approved vendors to maximize profitability.

6. Collaborate with head office, sales, and customer service teams to provide customer-centric solutions, develop trade lanes, and business networks.

7. Participate in joint sales calls and visit clients as needed.

8. Resolve escalated service issues promptly to maintain high customer service standards.

9. Develop and execute strategies, objectives, and metrics for operational excellence, aligning with the company's overall goals.

10.Prepare reports for senior management on department performance, project status, challenges, and opportunities for improvement.

11.Oversee procurement and capacity strategies across air and ocean logistics.

12.Accurately register job costings using internal freight systems for timely invoicing.

13.Lead and mentor a high-performing team.

14.Drive innovation and continuous improvement initiatives.

Key Accountabilities

• Oversee the overall performance of the operations department, ensuring the achievement of key performance indicators (KPIs) and key results areas (KRAs) while driving operational excellence.
• Safeguard the company's and customers' interests in all operational activities by leveraging expertise in trade compliance.
• Optimize budgets and resource allocation to maximize operational efficiency.

Ideal Candidate Profile

• Minimum 5 years of hands-on experience in both air and ocean freight operations
• Certified in Dangerous Goods handling and TradeNet declaration
• Relevant industry certifications (eg IATA, FIATA) preferred
• In-depth, practical knowledge of freight forwarding processes, including: Tariff management, Procurement strategies, Customs procedures and filings and International trade compliance
• Proven track record in leadership and team development
• Strong industry network, particularly with air and sea carriers at senior level
• Experience in creating and implementing OPs and SLAs
• Proficient with CCN platform, freight systems (Sysfreight preferred), and Microsoft Office suite
• Excellent communication, negotiation, and customer service skills
• Analytical mindset with a focus on process improvement and efficiency

What We Offer

• Competitive salary package with performance bonuses
• Career growth opportunities in a rapidly expanding company
• Opportunities to travel to overseas offices for work familiarization and cross-cultural experience
• Professional development and training programs
• Collaborative and innovative work environment

Candidates with strong potential but who may not fully meet all the qualifications for this Manager position may be considered for an Assistant Manager role.

To apply, please submit your resume and a cover letter detailing your relevant experience in both air and sea freight operations.

Only shortlisted candidates will be notified.

Your Career

As we continue to grow as an organization, we are hiring premier Named accounts sales professionals to run and drive sales engagements into Service Providers (Telcos) accounts in Singapore. You will be expected to exceed sales quota by creating and implementing strategic account plans targeting Enterprise wide deployments of the Palo Alto Networks Next Generation Security Platform. Partnering with a systems engineer, you will displace competing technologies and build market share within your targeted list of major accounts.

You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by our solutions. Your credibility will guide customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge. 

Your Impact

• Acquire, lead, and develop major Service Providers (SP) accounts in Singapore
• Strong account management skills to identify cross-selling and up-selling opportunities within targeted major accounts
• Conduct effective presentations to C—level sales planning, leading to accurate forecasting of the business
• Establish relationships with and sell through channel partners
• Demonstrate knowledge of cybersecurity industry, products, and competitor offerings 
• Rolodex of mid to senior level connects in the named accounts

• Act as a technical lead within the sales process by providing technical demonstrations and advice to clients when required
• Providing product knowledge support, translating the technical aspects of the product to the sales team and client, being the intermediary between product management and sales
• Contribute to technical strategy, service development, and technology innovation for achieving ongoing revenue opportunities
• Develop project plans with customers and effectively communicate around these plans the progress of development, delivery, and implementation.  Provide transparent reporting of project status at any time
• Support customer satisfaction across all interactions, products, solutions, and services & train them to use products effectively
• Be a key liaison between customers and vendors, to ensure accuracy and quality of integration project scoping exists and follow up with the sales department to win new business and increase sales
• If needed, in preparation for the sales team, communicate with project management to translate clients’ requirements and smooth transition from sales to implementation
• Represent qualified customer business plans to Shiji’s business management for inclusion in development plans and strategic alignment
• Coalize with the Marketing department to discuss sales team expectations, help highlight products, introducing innovative approaches on the representation of the company/products, evaluate the methodologies and strategies applied to reach the relevant markets and clients
• Identify solutions to reduce support costs

• Assist the Executive Housekeeper and Assistant Housekeeper in planning and organizing the housekeeping department, all public areas, guest rooms, laundry and linen.
• Ensure that all Housekeeping duties are carried out to the highest standard in order to provide guests with maximum efficiency of service and comfort.
• Monitor the Housekeeping ambassadors’ performance to ensure that guests receive prompt and courteous service.
• Supervise the ambassadors within the department, and ensure that the correct standards and methods of service are maintained as stated in the Department's Operations Manual.
• Inspect guest rooms in all Housekeeping areas on a regular basis to ensure that the furnishing, facilities and equipment are clean and in good repair, well maintained and replaced or refurbished as required.
• Assist to plan and organize regular departmental training for all ambassadors, especially new ambassadors, paying particular attention to courtesy, efficiency, service standards, grooming, diplomacy and actual job knowledge.
• Prepare weekly staffing schedules, monitor ambassador attendance and conduct labour planning to meet with activity in the Hotel so as to maintain cost effectiveness.
• Assist to prepare various monthly reports and submit them to the Executive Housekeeper.
• Ensure that room cleaning productivity is monitored closely and maintained
• Assist the Executive Housekeeper and Assistant Housekeeper in the daily checking of guest rooms and public/Heart of House areas to specified performance standards.
• Maintain an accurate and proper inventory of all stocks, guest supplies, linens etc to prevent pilferage or loss of any nature.
• Ensure that the incidents and procedures of “Lost and Found” properties are properly recorded and stored accordingly.
• Assist the Executive Housekeeper and Assistant Housekeeper in ensuring ambassador development through regular follow ups, taking on board both positive and constructive feedback.
• Doing performance reviews as part of KPI and follow through the actions required for team development.
• Accountable for the proper usage of all equipment and their periodical servicing to ensure efficient working conditions.
• Be engaged in ambassador empowerment by mentoring and coaching key motivated ambassadors.
• Assist the Executive Housekeeper and Assistant Housekeeper in sustaining the Planet 21 program initiatives within the department and throughout the Hotel.
• Handle or resolve all guest complaints, establish amicable relations with guests of the hotel, looking after their needs and comforts at all times.
• Monitor productivity of the team. Motivate and support them, lead by example, help them to reach targets in place.
• Process timesheets to meet deadlines, ensuring accuracy.
• Openly communicate with ambassadors, ensuring regular briefings occur and all relevant information is passed on. Ensure you give the team feedback.
• Take responsibility to ensure all required tasks are completed accurately and within given time frames. Ensure a concise hand over.
• Ensure required levels of stock are available and order to par levels if necessary.
• Ensure all department equipment and work areas are maintained to a high standard.
• Ensure security of guest rooms and keys.
• Assist with regular stocktaking.
• Liaise with Front Office and Engineering regarding “ready” rooms ensuring guest requirements are met.
• Any other reasonable request within your range of competence as required by your Supervisor or Management.

Designation : Quality Manager

Working Hours & Days : 8:30 am – 5:30 pm, Monday – Friday

Work Location : 65 Airport Blvd #01-13 Changi Airport T3 Singapore 819663

__________________________________________________________________________________________________

Important Note: Please read the full Job Responsibilities & Requirements very carefully before deciding whether you have the skills, knowledge, and experience that we are looking for (as stated below).

_____________________________________________________________________________________________

WHO WE ARE:

Ever wonder who brings the entertainment to your flights?

Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!

Panasonic Avionics Services Singapore Pte Ltd (PACSS) is Panasonic Avionics Corporation’s Centre of Excellence in Asia-Pacific for the maintenance of in-flight entertainment and connectivity (IFEC) systems and repair of components produced by Panasonic Avionics.

How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay! With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry.

We are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas, such as background, culture, gender, ways of thinking, skills, and more.

If you want to learn more about us, visit us at www.panasonic.aero

___________________________________________________________________________________________________________________________

JOB SUMMARY:

Responsible for all quality matters in the Maintenance Services. Responsible for the development and administration of the quality and safety system to ensure compliance with the airworthiness requirements. Direct responsibility for all matters affecting airworthiness and regulatory requirements.

KEY RESPONSIBILITIES:

Quality and Regulatory Compliance :

• Ensure quality compliance with the aviation regulatory requirements and PAC quality policies and procedures. Maintain a quality system that is in compliance with the various aviation regulatory requirements such as SAR145, FAR145, EASA145, CCAR145, etc.
• Provide guidance and support to other departments in areas of quality and certification, such as FAR Part 21.
• Ensure that the scope of work is carried out per requirements and submit the new scope of work to relevant aviation authorities for approval.
• Establish and monitor the customers’ satisfaction or dissatisfaction or complaints on matters related to quality.
• Ensure compliance with the requirements of the Safety Management Systems under the various relevant airworthiness authorities.
• Ensure compliance with the requirements of the Workplace Safety and Health regulations as part of the safety committee.
• Establish and maintain the various exposition and manuals in accordance with the regulatory requirements.

Auditing:

• Focal contact for external quality auditors including customers’ quality auditors and aviation authority inspectors. Implement an independent quality audit program in which all quality and maintenance procedures are reviewed at regular intervals.
• Any observed non-compliance or deviation from standards is to be brought up to the attention of the person concerned via his/her supervisor, with a time scale for corrective actions to be completed.

KEY QUALIFICATION:

• Diploma/ degree in Engineering discipline.
• 8 years in a supervisory capacity in quality assurance in an aerospace/ aircraft maintenance environment.
• 2 years of direct staff management in a quality assurance environment in an aerospace/ aircraft maintenance environment.
• Possess a valid CAAS SAR 66 Category B2 license.

KEY KNOWLEDGE & SKILL REQUIREMENTS:

• Preferably holding a Lead Auditor certificate
• Possesses a high level of confidence and is capable of making logical and tough decisions.
• Good communication skills to interface with different levels of employees in the organization as well as external auditors.
• Familiarity with FAA, EASA, CAAS and other relevant Airworthiness Authorities’ requirements and compliance requirements for all aviation legal, safety and health regulations.
• Understanding of international shipping and INCOterms.

KEY REQUIRE CHARACTERISTICS:

Effective Communication:

• Ability to communicate effectively and professionally across all organizational functions and levels.
• Strong written and verbal communication skills to interface with different levels of employees and external auditors.

Interpersonal Skills:

• Strong negotiation and interpersonal skills to interact and work with customers, suppliers, and regulatory bodies.
• Ability to provide guidance and support to other departments in areas of quality and certification.

Attention to Detail:

• Great attention to detail with good problem-solving skills.
• Ability to identify non-compliance or deviations from standards and take corrective actions.

Analytical Thinking:

• Ability to analyze complex data and processes to identify areas for improvement.
• Skilled in using data to drive decisions and implement effective quality management strategies.

Compliance Focus:

• Thorough knowledge of local and international aviation regulations and standards.
• Commitment to maintaining and enforcing compliance with all relevant regulations.

Integrity and Ethical Standards:

• High ethical standards and integrity in all quality management practices.
• Commitment to upholding the company’s values and ensuring ethical compliance.

Independence and Initiative:

• Ability to work independently with minimum supervision.
• Self-driven, assertive, and able to take initiative in ensuring compliance with regulatory requirements.

Teamwork:

• Ability to work well in a team setting, collaborating with other departments and external auditors.
• Capacity to support and guide team members in maintaining quality and compliance standards.

Decision-Making:

• Possesses high level of confidence and capable of making logical and tough decisions.
• Ability to establish and maintain the various exposition and manuals in accordance with regulatory requirements.

Technical Proficiency:

• In-depth understanding of technical aspects of aircraft maintenance and quality assurance.
• Ability to stay updated with the latest industry standards and technological advancements.

Crisis Management:

• Ability to effectively manage and resolve crises or unexpected quality issues.
• Strong problem-solving skills to handle emergency situations calmly and efficiently.

Continuous Improvement Mindset:

• A proactive approach to continuously improving quality processes and systems.
• Ability to implement and manage quality improvement initiatives.

Project Management Skills:

• Competence in managing multiple quality-related projects simultaneously.
• Ability to plan, execute, and oversee quality initiatives from start to finish.

OUR PRINCIPLES:

Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude

WHAT WE OFFER:

At Panasonic Services Singapore Pte Ltd, we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive and flexible benefits program.

• Employee reimbursement of Medical, Dental, Vision Care, and Health Screening.
• Insurance Coverage for employee + their spouse and children.
• 13-month Bonus and annual performance bonus.
• Training is provided internally and externally.

Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the job’s essential functions with or without reasonable accommodation.

___________________________________________________________________________________________________________________

Interested candidates, please send your latest updated resume by clicking "Apply Now".

Please include the following in your resume:

1. Earliest availability
2. Reason for leaving the last position (if applicable)
3. Current/last drawn salary
4. Let us know why you're a good fit for this role

Our apologies; only shortlisted applicants will notified.

Thank You for Applying! Take Care and Stay Safe!

Description

The Programmatic and Social Account Manager owns the strategic planning and implementation for his/her assigned brand. This position is both strategic and tactical in scope, requiring the Programmatic and Social Account Manager to independently generate strategic insights for the campaigns in his/her portfolio and implement campaigns with the support of Campaign Specialists. This is a regional role in-charge of SEA, HK and TW.

You will be responsible for responding to briefs in a timely and efficient manner, providing detailed rationales and media plans, ensuring the correct setup and implementation, and providing direction and management to the Campaign Specialists.

The Programmatic and Social Account Manager acts as the vertical expert specializing on programmatic and social digital channels. This role requires deep understanding of the product and latest innovations and within the area of expertise. He/She will be responsible for the articulation of the recommended strategies, best practices and guidelines, and providing opportunities for innovation.

The ideal candidate will have prior online trafficking and campaign management experience, strong analytical and communication skills, and prior experience with bid management platforms and active campaign optimization.

Key Responsibilities:

• Work with Campaign Specialists to manage end-to-end execution of programmatic buys: understand business objectives and provide strategic recommendations as well as campaign set up, QA, analysis, and optimization.
• Partner with Analytics team on campaign measurement reporting and insights generation.
• Provide regular insights to Agency account teams detailing performance, campaign optimizations, and new opportunities and manage monthly bill/pay and spend reporting in coordination with Analyst.
• Participate in regular knowledge sharing sessions to provide content, discuss learnings and propose new strategies for optimizing and enhancing campaign performance.
• Work closely with media partners in developing, articulating and onboarding brands to innovative projects and Alphas/Betas and position the brand as a leader within the space.
• Ensures that his/her Campaign Specialist team is fully trained on all aspects of campaign implementation, QA, reporting and insights generation.

YAP Global is an international public relations and communications consultancy that works with meaningful companies and organisations in the cryptocurrency, decentralised finance (DeFi) and web3 sector to build their brand through impactful storytelling.

Built by a global team of creative storytellers scattered across the globe, who meet up on occasion at French Chateaus and Roman Villas, YAP Global’s mission is to be the bridge between quality journalism and emerging web3 technologies which bring value to the world.

Our diverse portfolio of clients range from decentralised financial organisations, decentralised climate change innovators, digital asset management firms, NFT marketplaces to developer tooling platforms that will underpin the future of web3. We’ve also been media partners for some of the biggest blockchain conferences in the world, including CoinDesk’s Consensus, EthCC in France, ETHDenver and more.

Our collaborative and global team is expanding, and we are looking for an ambitious leader to join us as Senior Account Manager in Singapore.

Key responsibilities:

• Oversee teams of Account Managers (AMs), Senior Account Executives (SAEs) and Account Executives (AEs) for up to 7 client accounts 
• Review strategic communications and PR plans as produced by AMs and SAEs
• Provide counsel to clients based on their business objectives 
• Maintain a pulse on industry trends and help educate the wider team on topics relevant to their clients 
• Develop senior media relationships and managing contacts with key commentators, industry spokespeople and sector influencers
• Coordinate and streamline internal workflows to deliver the best quality service
• Provide support, coaching and development to AMs & SAEs
• Support with hiring by interviewing potential candidates 
• Monitor team performance and support leadership in reaching company goals and KPIs
• Pitch and look for new business opportunities for YAP Global (clients, partnerships & other) 

• Candidate must have the right to work in Singapore
• At least 5 years experience and a proven track record in PR in an agency, or in journalism
• Strong knowledge or experience in the blockchain, crypto or web3 industry
• Relationships with financial, tech and mainstream press
• Strong leadership and interpersonal skills
• Strong news sense and a knack for creative storytelling and strategic thinking
• Willing to communicate with memes
• Keen interest in building relationships with key founders and leaders in the crypto, DeFi and Web3 ecosystem

• Competitive Salary - benchmarked and reviewed biannually
• Annual Holiday Allowance - 25 days, plus public holidays
• Your birthday off, to treat yourself!
• Flexible working - WFH days and flexible hours (standard hours are 9am-6pm)
• Co-working Space - we work two days from the office
• ClassPass membership - use it for gym classes or go for a massage, it's up to you!
• Private Healthcare provided by Cigna
• Social events to connect with your colleagues
• Annual company offsite (last offsite we met at a villa in Rome!) 
• Travel Opportunities - potential to attend key conferences in major global cities
• Ongoing Training & Development 
• Global Team - The opportunity to be part of a team of ambitious, like-minded, driven people from different parts of the world

• Assists with discerning whether a project is progressing according to the terms of the contract in proportion to, amongst others, procurements, supervision and site records, milestone achievements, valuations, payments assessments, submissions of claims for additional payments, variations, extensions of time and rectifications.
• Assess projects on a case by case basis as FIDIC acknowledges special conditions may be necessary for specific issues since no two projects are the same.
• Offer assistance on the practice of Particular Conditions and provide examples of areas that require special provisions.
• Inspect all works while carrying out routine testing.
• Issue Notices regarding any errors to be corrected.
• Issue Taking-Over, Performance and Payment Certificates.
• Assess and make a neutral determination.
• Ensure that personnel behave accordingly and remove them from the site if they are not

Other roles and not limited to

• Ensuring that the works are carried out and are progressing in accordance with the contract terms;
• Liaising with and reporting the progress of the works to the relevant authorities, bodies or departments;
• Managing the commissioning of works;
• Managing the timelines and milestones of the project in view of its targeted completion date;
• Managing the costs of the project, including adjusting the contract sum;
• Supervising and inspecting tasks that are to be, or are already, completed;
• Liaising with and instructing the main contractor of the project;
• Ascertaining variations and determining applications or requests for an extension of time;
• Inspecting and managing the defects and ensuring that such defects are remedied within the stipulated time frame;
• Record keeping such as records of site visits, site inspections, correspondences, invoices and payment slips; and
• Certifying works and issuing the relevant certificates (if applicable).

Manages the function and staff encompassing information technology infrastructure needs across the enterprise including local area networks (LAN), wireless networks (WLAN), wide area networks (WAN), firewalls, servers, network load balancers (NLB), application delivery controllers (ADC), voice/communication systems (PBX/UC), network/server monitoring tools (NMS/SNMP/WMI), storage, and data backup/recovery.

Responsibilities

• Coaches, mentor existing team members and ensuring that the staff provides excellent end user support.
• Developing and implementing IT policy and best practice guides for the organization.
• Project management for major IT projects including system updates, upgrades and migrations locally and regionally.
• Work closely with regional offices in providing IT support functions. This includes and not limited to setup of user account, PC setup and configuration, troubleshooting of hardware issue and escalation of issue to appropriate party till eventual resolution.
• Provides technical expertise (tactical and operations initiatives) to the regional offices.
• Lead and provide operational support for all data centres, server rooms, servers (both on-premise and Cloud) and network equipment across the organisation, including IT Asset management.
• Sets, monitors, provides and reinforces overall team performance feedback, including performance improvement and recommendations with respect to rewards, reassignment and if needed, corrective action.
• Assist the relevant teams in the fulfillment of Business Continuity Planning (BCP), Disaster Recovery Planning (DRP) and Cyber Security Incident Response Plan.
• Provide technical support and administration for Windows and non-windows Servers, desktop computers, notebook computers, printers and peripheral devices.
• Drives infrastructure planning, engineering, deployment, maintenance and customer support.
• Ensures systems performance and service-level requirements are met.
• Manages IT resource requirements to ensure appropriate balance between tactical and strategic demands.
• Implements IT continuous improvement programs within enterprise guidelines.

Requirements

• Diploma / Degree in Information Technology.
• Minimum 5 years of relevant working experience in similar capacity for a medium/large organization or in outsourced IT company.
• Proficient in Microsoft Active Directory topology and in-depth working knowledge of Microsoft network environment with working experience.
• Good knowledge in firewall and router configuration.

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.​
 

Key Responsibilities​

• You lead with a vision to secure the best experience for all our colleagues and customers. ​
• You analyse and follow up on Sales & Profit KPI's for your department. ​

• You support recruitment and ensures growth of team​

• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. ​

• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety. 

Key Responsibilities:

• Lead and Manage the Sales Development Team:
  • Oversee a team of Sales Development Representatives (SDRs) to achieve and exceed sales targets.
  • Provide coaching, mentoring, and performance feedback to team members to drive their professional growth and success.
• Develop and Implement Sales Strategies:
  • Design and execute effective sales development strategies to generate qualified leads and expand our customer base.
  • Collaborate with the sales and marketing teams to align strategies and ensure a seamless lead-to-sales conversion process.
• Stakeholder Management:
  • Build and maintain strong relationships with key stakeholders, including senior leadership, marketing and product teams.
  • Communicate sales development initiatives, progress, and insights to stakeholders, ensuring alignment with company objectives.
• Sales Process Optimization:
  • Continuously evaluate and improve sales development processes and tools to enhance efficiency and effectiveness.
  • Implement best practices and leverage sales tools (e.g., CRM systems like Salesforce, sales engagement platforms like Outreach or SalesLoft) to optimize team performance.
• Data-Driven Decision Making:
  • Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.
  • Provide regular reports and insights to senior management to inform strategic decisions.
• Market and Product Knowledge:
  • Stay up-to-date with industry trends, competitive landscape, and product knowledge to effectively position our solutions to potential customers.
  • Train and educate the sales development team on the latest product features and industry developments.

SUMMARY:

You will collaborate with Global Commodity Management team in developing & implementing commodity strategies based on existing and future spend, demand, supply challenges, and marketplace conditions, ensuring alignment with the business needs and project objectives.

JOB RESPONSIBILITIES:

• Develop & execute global commodity strategies aligned with company objectives for semiconductor manufacturing.
• Manager relationships with suppliers, negotiate contracts, and oversee procurement processes for critical commodities.
• Analyze market trends, pricing, and supply-demand dynamics to optimize cost, quality, and delivery of materials.
• Collaborate cross-functionally with engineering, operations, and finance to ensure alignment on commodity strategies.
• Identidy andn mitigate supply chain risks, develop contingency plans, and implement sustainable sourcing practices.
• Lead a team of commodity specialists to drive supplier performance, cost reduction initiatives, and supply chain efficiency.
• Drive continues improvement initiatives in procerement processess, vendor selections, and supplier relationship management.
• Establish and maintain key performance indicators (KPIs) to measure and report on commodity management effectiveness.
• Develop, implement and measure a Regional Business plan that fully meets the needs of our business sectors (i.e. commodity strategies, policies, procedures & system, supply base development, Regional infrastructure, price management etc.).
• Demonstrate expertise in assigned commodities and fully competent in all aspects of supply chain Management including commodities not directly assigned.
• Lead contract negotiation and overall management with supplier to ensure supplier compliance on Warranty/Quality/Inventory/Supply commitment are legally binded.
• Support to lead and strategize the Commodity organization, resource planning, training and coaching to team members.
• Conduct regular suppliers’ performance evaluations, driving continuous improvement and identifying areas for cost optimization.
• Oversee commodity inventory levels, analyse demand patterns, and implement strategies to optimize inventory management.
• Develop effective relationships with Business Unit Management to ensure that Supply Chain Management is fully involved with new business opportunities.
• Drive continuous improvement through trend reporting analysis and metrics management.
• Offer new, innovative and entrepreneurial ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in class.”
• Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
• Ensure all sensitive and confidential information is handled appropriately.
• Adhere to company’s Professional Conducts & Ethics policy, behave accordingly.
• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
• Comply and follow all procedures within the company security policy.
• Carry out assigned task by the Supply Chain Director.

JOB REQUIREMENTS:

• Degree qualification in Supply Chain Management/Business Administration/Engineering discipline or equivalent combination of education and experience.
• At least 6 years of relevant Supplier Commodity or Sourcing Management with engineering experience preferably in Semiconductor/Manufacturing/Engineering industry.
• Strong knowledge of pricing models, industry trends, regulations, and best practices.
• Strong knowledge in mechanical commodities and electronic commodities.
• Excellent in multi-tasking as well as written, influencing & negotiation skills to drive process improvements to enhance & streamline process maturity and optimizing team work and synergy in the organisation.
• Experience in software, ERP systems.
• High level of integrity, respect for others, persistence and passion for success.
• Must be able to communicate effectively with suppliers and internal teams in both bilingual.
• Ability to handle market competition and pressure, maintaining a positive attitude in high-intensity work environments.
• Resourceful and meticulous.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Brand Marketing Manager (Singapore)

Fixed Term Contract

We are looking for a Brand Marketing Manager to work with our leading technology client as we support the growth of their product by working closely with their brand and creative team across APAC. You will be expected to work with their marketers across JAPAC to maintain brand standards, guide brand strategy, and elevate creative marketing.

Role:

• Review creative briefs, asset development, and creative ideas from agencies.
• Provide strategic guidance on brief writing and campaign development.
• Provide brand guidance on the application of design, logo, naming, etc.
• Project manage select projects from creative development to production, including managing timelines and schedules.
• Independently assess creative and deliver feedback, and determine what requires further support from our creative team.
• Facilitate creative reviews and the development process within the client's team.
• Exercise judgment on how to manage feedback from marketers and deal with objections/rejections.
• Guide marketers across the region on brand and campaign reviews.
• Adaptable and quick to understand how to navigate the organization and how to get things done efficiently.
• Build strong professional relationships with marketers.
• Support weekly updates on project progress and participate in relevant meetings.
• Manage language localization (Japanese, Korean, Bahasa Indonesia, Simplified and Traditional Mandarin) across creative and content assets 

You:

• BA / BS degree preferred
• 10+ years of experience in brand marketing and brand management (B2B experience preferred)
• Experience with brand marketing and client management on global and regional brands with hands-on experience leading and executing campaigns.
• Ability to influence change and negotiate cross-functionally and with external parties.
• Strong program management capabilities, coupled with excellent stakeholder management and partnership capacity.
• Flexibility and ability to work under ambiguity and uncertainty.
• Able to work in a fast-paced, deadline-driven, and techy work environment.
• High energy, highly organized and go-getter attitude coupled with a flexible mindset, teamwork and dedication to the project's success.   
• Exceptional verbal and written English communications and presentations skills and - ideally - fluent in another Asian language to support the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Statement Of Purpose (Overall Purpose of Job)

To be in Charge of the execution of all Solar Installation works inclusive of planning, scheduling, controlling, coordination and ensure works carried out are in accordance to approved shop drawings / specification and complete within the completion date. In addition, budget control and contract administration.

Major Duties & Responsibilities

(A) Specific :

• Contract administration inclusive of budget control and cost improvements
• Evaluate costing received for Solar Installation works
• Vet through shop drawings to ensure these are in compliance to technical specifications / authority requirements prior to submission
• Liaise and have meetings with Clients and Consultants on technical resolution / clarification, inspection and submission
• To be the lead contact point for all Project issues
• To attend weekly site meeting
• To build and maintain strong, long-lasting client relationship and meet Client’s expectations
• To manage, coordinate, work and oversee managers, engineers, all workers, subcontractors and vendors to ensure proper work execution and good workmanship
• To plan, implement, track the work progress and submit weekly progress report so as to ensure that the project executed is on time and within budget.
• To monitor project cost including variation works and submission of supporting documents

(B) General :

• To prepare and submit progress reports.
• To maintain proper documentation for all projects.
• To coordinate and work with other departments.
• To engage, coordinate and oversee all project works to ensure successful completion and handing over to Clients.
• Other duties as assigned.

(C ) Safety:

• To follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• Diploma / Degree in Electrical Engineering or Equivalent.

(B) Knowledge & Skills :

• Well-versed with installation of M&E services and builder’s works.
• Experienced in the Execution and Commissioning of Solar Systems and Load Sizing of Solar Systems.
• Good interpersonal skills.
• Independent & Team player.
• Proactive and able to take initiative.
• Good in negotiation.
• Good communication skills (verbal and written).
• PC literate and knowledge in MS Office.

(C) Experience :

• Minimum 3 years of relevant experience.

Company Description

About Ksisters: Founded in 2016, we curate unique & trending K-beauty, K-fashion, and K-lifestyle indie brands and products. With over 30 beauty and lifestyle brands under our belt along with our own in-house brand, Jung Beauty, we aim to be the ultimate K-Beauty destination in Singapore.

Job Description

An exciting journey awaits as we open our flagship store in SG!

We seek a dedicated & conscientious Assistant Store Manager, a character that is responsible, diligent and self-motivated. The Assistant Store manager is responsible for assisting the Store Manager in overseeing the daily operations of the store. This includes ensuring high levels of customer satisfaction, managing staff, optimising sales and maintaining inventory levels. The Assistant Store Manager is also responsible for implementing company policies & procedures, achieving sales targets, and ensuring a positive work environment. When the need arises, the Assistant Store Manager should be able to step up and manage the team and the store in the absence of the Store Manager.

Primary Responsibilities

Customer Service

• Deliver excellent customer service, cultivating a pleasant shopping experience for customers
• Identify & handle customer enquiries & feedback promptly
• Recommend creative ideas to build / develop strong regular clientele

Community / VIP customers

• Fostering a deep sense of belonging in our Ksisters' community
• Manages offline community building with cross-functional teams

Operations

• Oversee daily store operations & assist in supervising a team of retail associates
• Ensure store presentation is consistent with brand image
• Ensure retail associates are well-groomed & presentable at all times during working hours
• Manage store inventory & promptly alert management of concerning stock levels

Sales

• Able to manage, drive & achieve KPI(s)
• Analyse monthly sales results to management for performance evaluation & suggest action plans
• Coordinate & execute sales plans, marketing events & promotion programs with the team

Leadership

• Train, motivate & support retail associates to uphold company values & standards
• Monitor, coach & assist management in onboarding of new staff

Other duties

• Perform yearly appraisals for team members
• Perform any other duties that may be assigned from time to time

• 3-5 years of experience in retail as a retail manager (Beauty retail is a plus!)
• Passionate about the retail industry & has strong leadership abilities
• Must be a good team player, self motivated, open-minded & proactive with high integrity level
• Customer-focused with strong communication and interpersonal skills
• Strong adaptability skills in a fast paced environment
• Possesses problem-solving & planning skills
• Proficient computer skills (Knowledge of e-commerce is a plus)
• Able to work shifts / weekends & public holidays (Total 44 hours per week)
• Language: Fluent in English &/or Chinese, (Korean is a bonus!)
• Able to start in September 2024

If you feel that you are the person that we are looking for, please send us an email and include the following:

• Resume
• A clear picture of yourself
• A short write-up of why you feel that you are the right fit for the role

• Medical & Dental benefits
• Meal allowance
• Performance Bonus
• Staff discounts

He/she reports to the Business Unit Manager and you will be required to create partnerships with existing and potential clients as well as identify new service offering opportunities to grow the business. Specifically you will be required to:

• Develop, monitor and achieve Key Performance Indicators (KPI’s) for the Business.
• Prepare winning proposals and engage in direct sales activities to achieve lasting client relationships.
• Prepare action plans to effectively achieve sales objectives and actively market the downstream businesses capabilities to potential clients
• Utilize sales skills, in addition to technical service knowledge, to sell multiple product lines and develop cross-selling opportunities across business lines as they present themselves in key areas such as:
  • Petroleum cargoes testing
  • Inspection services

Job DescriptionOverall responsibilities

1.1. Responsible to lead two teams of production operators/sewer to meet daily production targets, schedule and quality standards

1.2. Plan workflow on the production teams to achieve production targets

1.3. Draw up duty roster for operators/technicians; allocating work and authorize overtime which is justified by capacity planning and reporting

1.4. Motivate and guide the operators and technicians, maintain discipline and manage their performance appraisals

1.5. Responsible for the safety and security management of the production floor

1.6. Initiate action to prevent the occurrence of any non-conformity relating to the product, process and quality system

1.7. Identify and record any problems relating to the product, process and quality system

1.8. Responsible to initiate the daily production scheduler meeting and attend the daily operations meeting

Signage company at Loyang Drive is seeking to employ Architectural Coordinator. Our company involve in design, fabrication and installation of all types of signages for various industries.

Job Requirements

• Preferably have previous work experience in renovations,interior, architectural works.
• Ability to understanding drawings & detailings and do sketching.
• Able to do site measurements, site visit and survey as and when necessary.
• Possess class 2 or 3 driving license.

Job Responsiblities

• Attend progress meeting, site walk and mock up reviews.
• To update works done on site to QS for progress claims.
• To coordinate closely with factory, installers and in house designers to ensure smooth deliverables.

Interested applicants are to email CV or whatsapp to 90097956. Position is avaible immediate.

NPDL’s Ship Management Team is responsible for ensuring the safe, reliable and compliant operation of our fleet of container, general cargo and other managed vessels operating primarily in the Asia Pacific region, including New Zealand and Australia. We strive to continuously improve our ship management activities, with an overarching goal of being a “best in class” ship manager. Working in a complex, ever-changing environment we work hard to stay ahead of the pack.

To help us achieve this, we are looking for a Deputy Fleet Manager who will play a crucial role in supporting the General Manager, Technical & Marine, by overseeing the efficient operation and maintenance of our marine fleet. You will be coordinating fleet activities, managing maintenance schedules, ensuring compliance with safety and regulatory standards, and leading the marine team. In addition, you will enhance fleet performance, optimize resources, and support the strategic objectives of the fleet management department.

Here’s what you’ll do:

Fleet Operations Management

• Manage daily marine fleet operations, including vessel scheduling, deployment, operational efficiency, and preventative maintenance plans to ensure vessel reliability.
• Monitor fleet performance metrics and implement improvements.
• Ensure compliance with regulatory requirements, including waste disposal, emissions reductions, hull biosecurity, and cyber security.
• Communicate planned downtime for surveys, maintenance, or crew changes, and notify management of risks related to vessel condition, crew competency, safety, and schedule delays.
• Assist in procurement tasks, including spare part purchasing, negotiating big-ticket items, docking, bunker contracts, and new build programs.
• Coordinate with port authorities, contractors, and service providers to ensure seamless operations.

Maintenance and Safety

• Oversee and ensure timely execution of routine and emergency vessel maintenance.
• Implement and enforce safety protocols and procedures in compliance with regulations.
• Conduct regular inspections and audits of vessels and equipment.
• Ensure full implementation of the Safety Management System (SMS) and monitor its performance, making necessary adjustments.
• Allocate resources for effective SMS functioning.
• Conduct internal audits and participate in SMS review meetings.
• Promote ownership of SMS and other systems among personnel.
• Act as a role model for safe working practices.
• Ensure measures are in place for effective emergency response.

Budget and Resource Management

• Assist in preparing and managing the fleet budget, forecasting expenses, and optimizing resource allocation.
• Monitor and control expenditures related to maintenance, repairs, and operational costs.
• Negotiate cost-effective contracts with suppliers and service providers.
• Assist with monthly budget performance reporting to executive management.
• Prepare budgets and Capex requests for major repair items such as dockings.

Team Leadership and Development

• Supervise and provide guidance to marine personnel, including engineers, crew members, and support staff.
• Facilitate training and development programs to enhance team skills and performance, including reviewing and approving training plans for shipboard personnel.
• Address personnel issues and foster a positive and productive work environment.
• Ensure the Ship Management Team is appropriately staffed with suitable personnel to meet the company’s and ISM Code requirements.
• Provide clear direction, motivation, recruitment, development opportunities, and coaching.
• Ensure systems are in place to have qualified and high-quality seagoing personnel available.
• Monitor and manage the conditions of employment for seagoing personnel, ensuring compliance with all relevant international regulations and norms.

Regulatory Compliance

• Ensure all fleet operations comply with relevant national and international maritime regulations.
• Stay informed of changes in maritime laws and standards, implementing necessary updates to procedures.

Strategic Planning

• Collaborate with the General Manager, Technical & Marine to develop and implement strategic plans for fleet expansion, modernization, and efficiency.
• Contribute to long-term objectives aimed at improving fleet performance and sustainability.

Reporting and Documentation

• Maintain comprehensive records of fleet operations, maintenance activities, and incidents.
• Prepare and present detailed reports on fleet performance, budget status, and compliance to the General Manager, Technical & Marine.

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

• Assisting the cook in assembling and dishing out of meals during meal service
• Assisting in receiving and sorting of foodstuffs for stock rotation or storage
• Assisting in delivering food/items to Resident Living Areas (RLA)/Dining Rooms

• Able to work on weekends and on shifts
• Able to accept physical hard work such as pushing and carrying items

Working Hours

Under normal circumstances the hours of duty will be as follows:

• 6-day work-week according to roster
  • Group 1 - 7.00 am to 3.00 pm
  • Group 2 - 9.00 am to 5.00 pm
  • Group 3 - 10.30 am to 6.30 pm

Working Location

The Salvation Army, Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

The Manager - Brand & Digital will develop and lead client relationships with brand and talent marketing solutions that enable direct clients and our client teams to drive direct hiring, enhance the quality of hire, ignite talent performance and maximize the value of the client’s employer brand. The key result areas for this position are; delighting internal and external customers leading to new revenue opportunities and delivery of Brand and Digital solutions to exceptional standards.

Duties and Responsibilities:

The Manager - Brand & Digital will develop and lead client relationships with brand and talent marketing solutions that enable direct clients and our client teams to drive direct hiring, enhance the quality of hire, ignite talent performance and maximize the value of the client’s employer brand. The key result areas for this position are; delighting internal and external customers leading to new revenue opportunities and delivery of Brand and Digital solutions to exceptional standards.

Duties and Responsibilities:

• Stakeholder engagement – trusted, consultative partner with colleagues, clients and suppliers.
• Budget management – manage income and expenditure to achieve objectives efficiently and effectively
• Creative & strategic thinking– generates new and unique ideas, driving innovation in solutions and ways of working.
• Line Management – leadership, development and performance evaluation of team member(s).
• Accountability & execution – delivers sustainable results and sets well defined objectives.
• Routinely scope, convert and own project delivery to the value of $150k+, across the Brand and Digital solution portfolio, with support from Director - Brand Strategy.
• Day to day, leads out on delivery of Brand and Digital solutions, delegating project tasks across Brand & Digital and Social Media Consultants. Takes ownerships for current project invoicing, accounting, and reporting, dovetailing into account reporting lead by Director/VP Brand Strategy.
• Accountable for high quality project outputs (budget, high quality work, and client satisfaction) for complex annual programs, research, brand strategy, creative and design, managed services, tactical campaigns.
• High visibility and reputation with internal stakeholders, typically Manager level and above in the areas of sales, solutions, business development, leading to ongoing Client Development opportunities.
• Write strategic creative briefs to director satisfaction, with support in sharpening the proposition with Brand Strategy/VP leader support.
• Invest in personal brand reputation; contribute to internal and external blogs, white papers and webinars.
• Contributes to RPO new business pursuits at all stages of the sales process; Ability to lead on Brand & Digital direct client new business pursuits.
• Gather Market and Talent intelligence to develop highly targeted talent marketing strategies.
• Measure and maximize ROI on all projects; ensure tracking of campaigns is properly set up and reported.
• Provide data to teams accurately and efficiently, with key insights overlaid for governance and continuous improvement purposes

ROLE SUMMARY:

The Senior Business Development Manager is responsible for revenue generation from new customers, within one or several business units. He/ She will be expected to source and close leads working with Exhibitor Marketing, to develop strategies to attract new customers, enter new markets and review new business revenue. The role will be expected to sell to a variety of customers, independent small and medium enterprise customers (most our customer base) up to large key account acquisitions. As part of the life time management of customers, at times the Senior / Business Development Manager will be expected to support the closing or retention of high value or strategic customers, in particular those whom the Senior / Business Development Manager first acquired.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Revenue generation of specified amount assigned, through sales (booth, sponsorship/ advertisement and fully integrated packages) to new customers (including some customers who have not exhibited for several years) across products and revenue streams within a business unit
• Generation of new business leads, through customer relationship development, cold calling, attendance at industry related events and market searching
• Development of brand and industry specific knowledge to enhance and improve new business sales performance
• Identification and development of business development strategies, working with Event Directors to target new market sectors and regions
• Development of market analysis and opportunity assessment for brand growth and new revenue growth opportunities
• Collaboration with Exhibitor Marketing teams to develop attraction campaigns which could drive business development opportunities
• Support on the on-site re-booking of new business customers, and begin the handover of customers onto the account management team
• Support (where necessary) in the retention of existing customers
• To account manage newly acquired customers through their first show cycle to ensure a positive experience and provide resolution advice where necessary, working with other business functions (e.g. Marketing, Brand or Event Operations)
• Liaise with the Event Director in relation to key high value new customers, and Sales Operations with regards to available spots on the floor plan
• Adoption of sales pipeline process and data quality maintenance through use of Salesforce (CRM system)
• Manage the capture and entry of Sales contract information
• Manage sales information and customer requirements (via Salesforce) to Sales Operations and Event teams
• Act as an informal mentor to Business Development Executives within the Sales team, to share industry knowledge and experience
• Support overdue payment collection for accounts under management
• Perform additional responsibilities as assigned

ILLUSTRATIVE ROLE METRICS:

• Business Development revenue targets
  • New business revenue growth (new customers)
  • New business revenue growth (lost customers)
  • Brand (Event/product) new business revenue performance against target
  • Life time customer value
• Individual performance metrics
  • Number of open opportunities
  • New business sales conversion % (win rate)
  • Deal size (average sales value for closed – won deals)
  • Sales cycle time (average time it takes a team to close a customer)
  • % of sales target attained
• Individual sales activity metrics
  • Number of new calls and meetings (by sector / account size)
  • Number of new opportunities (pipeline)
  • Number of new leads generated into pipeline
  • Number of new f2f customer meetings
• Sales process and technology adoption metrics
  • Key Salesforce system adoption metrics
  • Sales Excellence pipeline process adoption

Team summary: 

Visa’s People Advisory team is focused on balancing our capability, capacity & delivery of Visa’s people agenda through people related services & solutions for our clients. This is a key function that is supporting our People Team transformation and will continue to evolve and expand as the team grows and solidifies. The Manager, People Advisor is a generalist with a client-centric mindset to provide consultative, advisory services to support People Leaders and leading with empathy in responding to workplace matters and interactions.

What a People Advisor Manager does at Visa:

• Single point of Accountability for areas which include but are not limited to individual talent development advisory, annual compensation review, performance management, employee engagement, annual talent management review, bi-annual promotion cycle, conflict resolution, and other policy interpretation and consultation.
• Coach and challenge People Leaders on a variety of people-related situations and programs like performance management, conflict resolution, talent development, annual review support, etc. Coaches & develops strong, empathetic leaders to ensure people leaders have the attributes aligned to Visa’s Leadership Principles facilitates coaching and training as needed
• Lead efforts with People Leaders to facilitate effective management of teams and resolve issues that may arise in the workplace between employees and managers.
• Provide detailed analytics and interpretation of data to drive informed business decisions in the areas of accountability, ensure operational excellence in reporting and data management in the areas of accountability.
• Respond to inquiries and provide overall cross functional support as needed, partner with COEs and the business to design and deliver best in class People initiatives in the areas of accountability
• Reporting to the People Advisor lead for the respective client group, the incumbent will play a key role on elevating the people leader experience
• Provide support for regulatory / legislative reporting and processes required in the HR domain for the respective market supported, where applicable

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.