Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Warehouse Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage and oversee operations across three sites with more than 150 employees.
• Provide strategic leadership for daily warehouse operations.
• Ensure compliance, meet customer expectations, and achieve KPIs.
• Accountable for P&L performance and managing budgets.
• Define operational requirements and implement new strategies.
• Engage customers on operational and contract matters.
• Enforce security and safety measures in the warehouse.
• Monitor budgets and resource allocation.
• Seek continuous improvement opportunities.
• Foster a culture of best practices and staff motivation.
• Provide on-the-job training and ensure inventory accuracy.
• Maintain storage areas and uphold quality standards.
• Drive yearly improvement commitments and handle other duties as needed.

Requirements:

• Min Diploma holder
• Min 5 years in warehouse managerial position
• Proficient in Microsoft Office and Power BI
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional HR Operations Assistant Manager to be part of their HR Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Regional HR Operations Assistant Manager:

• Lead annual performance, remuneration, and bonus reviews, collaborating with Regional teams and global headquarters.
• Oversee payroll preparation, ensuring accurate, timely employee payments in coordination with Finance.
• Manage employee benefits programs, including insurance, pension plans, and leave entitlements, ensuring up-to-date documentation.
• Ensure accurate, up-to-date employee data for Singapore and SEA countries, conducting regular checks.
• Identify opportunities to digitize HR processes, enhancing efficiency and employee experience.
• Manage visa and work permit processes, ensuring compliance with local regulations and government agency requirements.
• Maintain updated HR policies, procedures, and employee handbooks, providing guidance on local employment laws.
• Handle employee grievances, mediate disputes, and foster compliance with employment regulations.
• Support Regional team in onboarding, system updates, and preparing materials for meetings.
• Collaborate on health and safety initiatives, and lead ad-hoc projects as assigned.

Requirements:

• Degree in related field
• 6 years of relevent experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

About the role – Operations Associate

Be part of an experienced team of cool-headed veterans whose responsibilities include order fulfillment and partner collaboration for all transaction-related processes. In the Transaction Operations team, you ARE the heartbeat of the company – and in this way, all of us other bodyparts can function properly, too.

The Operations Associate shall:

· Be the point of contact for internal and external stakeholders for everything operations;

· Fulfil customers’ transactions at the backend in a timely manner;

· Consult with the Treasury and Frontliner teams as needed;

· Regularly update the ERP & CRM to keep the rest of the stakeholders apprised;

· Upkeep their knowledge in the various product specifications and maintain diligence with compliance requirements;

· Stay focused on market movements and move fast to catch upsides; and

· Output useful reports of Operational efforts on a periodic basis.

About the role’s requirements

The candidate is expected to, at minimum:

· Have completed secondary education or possess 1 year of equivalent professional experience in a customer service environment;

· Be proficient in the English language, both written and spoken, and be able to demonstrate excellent communication skills;

· Preferably also be conversationally proficient in Mandarin and/or Bahasa Indonesia (in line with our products’ target clientele);

· Possess excellent skills in computer software usage;

· Be able to demonstrate strong focus and concentration to avoid mishaps in a role where a single digit mistake could mean actual monetary losses;

· Be able to speak and write Chinese will be a plus;

· Be able to problem-solve, move quick, and exhibit urgency when needed; and

· Must be a Singaporean or PR,

ROLES & RESPONSIBILITIES

· Supervise and manage a team of operations staff to ensure the efficiency of all outlets.

· Report and assist Operations Manager with the entire operations.

· Enforce compliance to the mandatory hygiene standards and requirements.

· Provide training and coaching about business food range and food production according to established standards.

· File weekly records for hygiene check lists & photos.

· Set up of bazzars at various locations.

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents.

· Assist in operations (front end/back end)

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary.

· Rostering and scheduling of staff for various outlets.

REQUIREMENTS

· Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

· Strong communication, interpersonal, and management skills

· Energetic, positive-minded individual

· Able to work independently and in a team

· Class 3 preferred

We are seeking a highly motivated and eager individual to join our dynamic team as an Entry Level Mariculture & Ornamental Fish Enthusiast. In this exciting role, you will gain hands-on experience in all operations, from understanding the intricate lives of corals and fish to supporting our sales and inventory management processes.

Responsibilities:

• Immerse yourself in our company culture, learning about our mission, products, and operations.
• Develop a deep understanding of our mariculture corals and ornamental fish, their specific needs, and market trends.
• Assist in daily tasks like tank maintenance, water quality testing, feeding, and animal husbandry.
• Observe and learn the sales process, gaining insights into customer interaction and sales strategies.
• Learn about stock control procedures and contribute to maintaining accurate and efficient inventory levels.
• Participate in research initiatives, attend industry events, and network with professionals.

Qualifications:

• Passionate about marine life and the ornamental fish industry.
• Strong work ethic, dedication to quality, and a willingness to learn.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Attention to detail and a commitment to safety.
• Basic understanding of biology and animal husbandry preferred.
• Class 3 License Required.

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Job Description:

• Oversee and manage daily delivery operations, including planning, implementation, and execution to ensure smooth workflows.
• Ensure operational processes meet client expectations, providing timely and accurate deliveries.
• Conduct training programs for new workers to ensure they are familiar with company procedures and safety practices.
• Regularly review and update company policies and procedures to remain compliant with industry standards.
• Handle customer complaints, ensuring prompt service recovery and continuous improvement.
• Review existing processes to identify areas for performance enhancements and operational efficiency.
• Promote and maintain a positive, healthy, and safe work environment for all employees.
• Step in to assist with deliveries, driving when required, and handling goods safely and efficiently.

Job Responsibilities:

• Safely handle, load, and deliver goods to designated locations, ensuring the secure transportation of items.
• Drive responsibly, adhering to traffic regulations and safe driving practices at all times.
• Follow and enforce safe work procedures, ensuring compliance with workplace safety standards during deliveries.
• Maintain the cleanliness and operational condition of the vehicle, ensuring routine checks are performed.
• Stay familiar with Singapore roads for efficient navigation and delivery.
• Assist with the manual handling of heavy items and operate pallet jacks as needed (training provided).

Job Qualifications:

• Possess a valid Class 3/4 driving license with no adverse driving records.
• Minimum of 3 years of driving experience in a similar role.
• Physically fit, able to manage the manual handling of heavy items.
• Willingness to learn and operate pallet jacks (training will be provided).
• Familiarity with Singapore's road network is advantageous.

· Experienced in Chinese food industry.

· Experienced in Chinese Spices

. Well Verse in Mandarin to be able to communicate with Chinese speaking chef

· Supervise efficient upkeep of tools through proper usage of equipment and devices.

· Analyze all customer requirements and prepare plans to resolve customer care-related issues and satisfy customers.

· Monitor and ensure optimal cleanliness, and sanitation.

· To manage the day-to-day operations of the section in the food establishment

· To ensure the quality & consistency of food quality

· To track and maintain inventory and stock ordering.

Position Overview:

The Operations Executive is responsible for the overall strategic management and execution of core operational functions within the company. This includes leadership over Trip Support, Medical Evacuation Sales and Operations, Aircraft Owner Accounts, Crew Logistics, and the coordination of suppliers and vendors. The Operations Executive will ensure that the company's services meet the highest standards of efficiency, safety, and client satisfaction, while maintaining compliance with regulatory requirements and optimizing cost-efficiency.

Key Responsibilities:

1. Strategic Management of Trip Support Functions

• Oversee the planning and coordination of flight operations, including route planning, overflight permits, ground handling, and fuelling.
• Ensure seamless execution of client trips by maintaining close communication with internal teams and external service providers.
• Monitor regulatory updates in international aviation to ensure compliance

1. Medical Evacuation Sales and Operations

• Lead and manage the Medical Evacuation (Medevac) division, ensuring rapid response capabilities and adherence to medical and aviation protocols.
• Establish partnerships with hospitals, insurance companies, and other service providers.
• Oversee pricing strategies and service level agreements (SLAs) for MedEvac operations.

1. Management of Aircraft Owner Accounts

• Serve as the primary point of contact for aircraft owners, ensuring client satisfaction and operational transparency.
• Manage aircraft scheduling, utilization, and financial performance of owned aircraft.
• Conduct regular reviews of aircraft maintenance status and liaise with technical teams for upkeep and service.

1. Crew Logistics

• Oversee the coordination and management of all crew-related logistics, including commercial positioning flights, accommodation, and catering.
• Ensure efficient crew rostering and duty time management in compliance with regulatory standards.
• Manage relationships with vendors providing crew services such as transportation and lodging.

1. Executive Coordination and Vendor Management

• Lead the selection, negotiation, and management of contracts with key suppliers and vendors, including handling, catering, fuel, and other critical operational services.
• Develop and maintain strategic relationships with suppliers to ensure service continuity and cost-effectiveness.
• Oversee the procurement process and ensure it aligns with company standards and budget constraints.

1. Safety and Compliance

• Ensure that all operations are conducted in accordance with international and domestic aviation safety regulations.
• Maintain strong working relationships with aviation regulatory bodies and ensure that safety audits and compliance checks are conducted regularly.
• Implement and monitor a robust safety management system (SMS) across all operations.

1. Budget and Cost Control

• Develop and oversee the operations budget, ensuring that all functions operate within budgetary constraints.
• Conduct regular financial reviews to identify cost-saving opportunities without compromising service quality or safety.
• Monitor expenditure on vendors and service providers, ensuring that financial objectives are met.

1. Team Leadership and Development

• Lead, mentor, and develop a high-performing operations team, ensuring alignment with company goals and operational excellence.
• Foster a culture of continuous improvement, identifying areas for process optimization and innovation.
• Facilitate training and professional development opportunities for team members.

1. Crisis Management and Problem Resolution

• Act as the point of escalation for operational challenges, resolving issues related to trip disruptions, client concerns, or vendor service failures.
• Oversee the development and execution of contingency plans to manage disruptions, ensuring minimal impact on clients and operations.
• Lead emergency response coordination in the event of operational crises.

1. Reporting and Performance Metrics

• Develop and monitor key performance indicators (KPIs) related to operations, trip support, vendor performance, and client satisfaction.
• Provide regular reports to the executive leadership team on operational performance, including recommendations for improvement.
• Ensure that data analytics are used effectively to enhance decision-making and operational efficiencies.

Working Conditions:

• Full-time position, typically Monday to Friday, with occasional overtime as needed.
• Office-based with occasional site visits as required.

Required Skills and Qualifications:

• Extensive experience in aviation operations, preferably within the private jet or corporate aviation sector.
• Strong understanding of international aviation regulations, safety protocols, and best practices.
• Proven experience in vendor management, contract negotiation, and strategic supplier relationships.
• Exceptional leadership, communication, and problem-solving skills.
• Strong financial acumen with experience managing budgets and cost control.
• Ability to thrive in high-pressure environments and manage multiple tasks simultaneously.

Operations Executive responsibilities include working closely with our Project Manager to prepare comprehensive action plans, including resources, timeframes and budgets for projects. You will perform various project tasks, like schedule and risk management, along with administrative duties, like maintaining project documentation and monitoring project performance. To succeed in this role, you should have excellent time management and communication skills, as you’ll collaborate with clients and internal teams to deliver results on deadlines. Ultimately, the Project Executive’s duties are to ensure that all projects are completed on time, within budget and meet high quality standards.

• Coordinate project management activities, resources, equipment and information
• Break projects into do-able actions and set timeframes
• Liaise with clients to identify and define requirements, scope and objectives
• Assign tasks to internal teams and assist with schedule management
• Make sure that clients’ needs are met as projects evolve
• Help prepare budgets
• Analyse risks and opportunities
• Oversee project procurement management
• Monitor project progress and handle any issues that arise
• Act as the point of contact and communicate project status to all participants
• Work with the Project Manager to eliminate blockers
• Use tools to monitor working hours, plans and expenditures
• Issue all appropriate legal paperwork (e.g. contracts and terms of agreement)
• Create and maintain comprehensive project documentation, plans and reports
• Ensure standards and requirements are met through conducting quality assurance tests

Construction background is required.

Ensures operational excellence in driving company’s business growth locally and globally in accordance to company expansion plan.

STRATEGIC PLANNING

• Assists in implementing strategies for operational management and development so as to meet organizational plans and goals within budgets and timelines

• Work closely with the Group CEO to develop and accomplish goals and strategic plans

• Set KPIs & strategize on expansion and operational improvement plans

• Assist in continuous evolution of current brand or develop of new dining concept to keep our business relevant to the market

• Provides timely, accurate and complete reports on the operating condition of the company

• Identify and evaluate strategic business for company’s growth and expansion via M&A/ partnership

OPERATIONS MANAGEMENT

• Motivate and lead a high performance management team to achieve sales, profitability and business objectives set by the company

• Provide day-to-day leadership and management to a service organization that mirrors the adopted mission and core values of the company

• Groom and build a team of motivated F&B professionals for the company’s aggressive expansion plan

• Oversee and ensure smooth running of all aspects of restaurant operations

• Define processes and monitoring systems to ensure food and services are adhered to a high quality standard

• Responsible for the measurement and effectiveness of all processes internally and externally

(Proficient in English & Chinese is preferred)

SUPERVISORY & OPERATIONAL RESPONSIBILITIES

· Establish and maintain systems and methods of operation necessary for the Stewarding Department to supply all outlets and production areas with clean, correct, hygienic, and timely mise-en-place whilst minimizing cost through breakage, loss, or excessive chemical consumption and appropriate staff levels.

· Control of all permanent stewarding personnel and casual labour to correct employment procedures and payment of staff. Responsible to prepare staff duty roster on weekly basis and replace/cover staff on public holiday and annual leave.

· Communicate information via team briefing regularly.

· Report all matters of concern to other departments. Ensure all staff are conversant with and adhere to all fire, health, and safety procedures.

· Maintain the stewarding store and organize it in an orderly manner including cleanliness and sanitation at all times.

· Create and maintain a productive work environment by appropriate Management control of Human Resources.

· Be responsible for the administration of the hotel’s disciplinary and grievance procedures within the department.

· Liaise with outlets and production Managers to discuss and establish requirements and solve operational problems.

· Liaise with Engineering to ensure that all equipment is properly maintained and in good working order.

· Ensure all procedures, methods, and standards within the department fall within the NEA requirements.

· Be responsible for and accountable for the departmental operating equipment budget.

· Find ways to improve the efficiency of the operations that will benefit our clients.

· Other duties as directed.

As part of our Operations Team, you'll be responsible for the below:

1. Source and purchase goods and services with suppliers to constantly strive for best purchase while maintaining the highest level of quality, reliability and services.

2. Assist to prepare work instructions and job process worksheets for production shop-floor.

3. Monitor quality, service and delivery issues, and take corrective action as required.

4. Monitor in-house inventory movement and planning of material

5. Handle purchase administration and order processing ie delivery and invoicing documents to ensure timely fulfillment of customer orders using ERP system ( Oracle Netsuite).

6. Prepare monthly stock review based on firm orders and forecast data.

7. Coordinate import shipments with supplier and receive delivery of materials from suppliers

8. Plan local delivery routes and manage day-to-day delivery schedule

9. Process requests for aftersales service and mocks up

10.Provide weekly reporting on service status and quality issues

What we are looking for:

1. Minimum 2 years of working experience in procurement/operations

2. Proficient in Microsoft Office particularly Excel and Word

3. Experience in using ERP system eg SAP, Oracle

4. Able to work in a fast-paced environment

Expected Start Date: Immediate

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with Talent & Culture.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Restaurant Chef In-charge.
• Develops pre-opening training schedule in coordination with Restaurant Chef In-charge.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Creates restaurant Standard Operating Procedures.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Coaches and trains team members to prepare them to move to the next level within 14 – 24 months.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistenly develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Job Description:

1. Assist in enterprise risk management and implementing the optimization of enterprise risk management framework. Periodically review enterprise risk management policies. Conduct the evaluation of the effectiveness of comprehensive risk management of the branch.

2. Monitoring of risk appetite management of the branch. Supervise the implementation of business units, conduct periodical monitor, analysis and reporting of the risk indicators.

3. Organize main risk management departments to conduct monitoring, analyzing and reporting of enterprise risk, guide and supervise the first line of defense departments to conduct enterprise risk management related work.

4. Organize and conduct potential material risk reviews.

5. Responsible for secretary work of Risk Management and Internal Control Committee, and Credit Risk Management Committee.

6. Assist in performance appraisal of risk lines and enterprise risk management, and follow up key tasks assigned by senior management and committees.

7. Coordinate the training for risk culture and risk management related courses.

Job Requirement:

1. Work Experience: At least 3 years relevant banking experience

2. Education: Bachelor’s degree or above with Finance related major

3. Outstanding communication skills, conflict management, data analysis, investigation ability

4. Team player, good stress management，detail-oriented

5. Effectively bilingual in English and Chinese is required (Including the ability to write Chinese reports) as incumbent is required to liaise with Chinese counterparts from Head Office.

Responsibilities:

• Act as a major point of contact within the firm for the client together with the partner. This includes responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided and maintaining regular contact with clients.
• Build and maintain strong relationships with clients at senior levels, being a principal point of contact throughout the year. Develop a strong commercial understanding of the clients’ businesses.
• Complete assignments within agreed budgets and timescales and identify opportunities for additional billings.
• Ensure that the firm’s risk management and quality control procedures are adhered to at all times.
• Identify and recognize business and sales opportunities with new and existing clients, and inform the partner and client as appropriate.
• Support partners and senior managers in the development of new business relationships and business proposals through high level sales and marketing activity.
• Recruit, retain, develop and motivate our employees, which includes participating in graduate recruitment, ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees.

Requirements:

• Degree in Accounting, ACCA, CPA or its equivalent which is recognized by ISCA.
• At least 4 to 5 years of audit experience preferably in a medium-size accounting firm.
• Proven ability to lead a team and develop business opportunities
• Minimum 1 years of managerial experience preferable from a large CPA firm
• Minimum 3 years of relevant experience in CPA firms and experience in IPOs, due diligence and special advisory services would be advantageous.
• Knowledge of business trends, emerging technical and industry developments.
• Excellent leadership and project management skills
• Advanced written and verbal communication skills
• Able to manage multiple engagements and deadline-driven.

Job Title: Procurement Manager - Scrap Metal

Location: Tuas

Job Type: Full-Time

Job Description: The Procurement Manager will be responsible for sourcing and purchasing ferrous and non-ferrous scrap metals from suppliers. This role involves building and maintaining supplier relationships, negotiating prices, and ensuring a consistent supply of materials for the recycling facility.

Key Responsibilities:

• Identify and establish relationships with scrap metal suppliers.
• Negotiate purchasing agreements to secure competitive prices and terms.
• Monitor market trends to make informed purchasing decisions.
• Coordinate with the logistics team to manage the delivery and transportation of purchased materials.
• Track and manage inventory to ensure a consistent supply for production.
• Develop procurement strategies to optimize costs and improve efficiency.

Requirements:

• Proven experience in procurement, particularly in the metal recycling or manufacturing sector.
• Strong negotiation and communication skills.
• Knowledge of ferrous and non-ferrous metals and market dynamics.
• Ability to build and maintain strong relationships with suppliers.
• Strong analytical and problem-solving abilities.

Responsibilities:

• Perform general and specific IT related controls on client’s system by examining records, clients operating system’s policy and processes
• Monitor progress, manage risk and ensure that key stake holders are kept informed about progress and expected outcomes of the review
• Complete documentation of audit tests, findings as well as recommendation
• Identify, analyse and interpret data using data analytics tools
• Work well in teams and show dynamism, flexibility and willingness to continually learn and coach
• Consistently deliver quality works

Requirements:

• Degree in Accountancy/Computing
• Minimum 5 years of IT audit experience, preferably from Big 4
• Strong analytical skills, experience in data analytics preferred
• Proactive and possess the passion to lead by example
• Strong communication and interpersonal skills as well as good report writing skills
• Strong problem-solving skills and ability to multi-task and work within tight deadlines
• Possess CISA is an added advantage

We are seeking an Assistant Product Manager to join StarHub's Mobile Products team, focusing on building and enhancing postpaid and prepaid mobile services for both consumers and SME customers. In this role, you will assist in the development, execution, and product lifecycle management of our mobile product portfolio, ensuring it aligns with customer needs and market trends.
Responsibilities
Product Strategy and Roadmap
• Industry Research: Develop and maintain an understanding of customer experience and tech trends, assessing their impact on the roadmap.
• Customer Insights: Participate in end-user research to inform product prioritization and understand current customer experiences.
• Competitive Analysis: Conduct competitive product analysis to identify areas of opportunity.
Product Execution and Delivery
• Metrics and Reporting: Generate and maintain dashboards and reports to track product health and success metrics.
• Backlog Management: Assist with maintaining and updating the product backlog and priorities in collaboration with partners.
• Scoping and Prioritization: Scope and prioritize activities based on business and customer impact.
• User Stories: Write feature and user stories to capture requirements and translate product strategy into actionable work for development teams.
• Documentation: Prepare product documents and use cases to drive product activity.
• Support Sales and Marketing: Provide necessary product knowledge to sales and marketing teams, assisting in the development of adoption tools and training materials.
Product Operations
• Identify and troubleshoot any issues that arise during product operations.
• Assist in day-to-day operational tasks including service provisioning and escalations.
• Drive process efficiency improvements to enhance customer experience and operational effectiveness.
• Coordinate cross-functional collaboration with Customer Operations, IT and networks teams.

Qualifications
• Bachelor’s degree in Business, Engineering, Telecommunications, or a related field.
• 3+ years of relevant Product Management experience, ideally in a telco product development environment.
• Agile Methodologies: Familiarity with software development leveraging Agile Scrum methodologies.
• Analytical Skills: Excellent analytical, problem-solving, and decision-making skills.
• Communication: Outstanding communication, presentation, and interpersonal skills.

This position is recruiting for AvePoint Singapore

RESPONSIBILITY

You will be working in a Government Agency as a member of the GovTech project

team, comprising the Business Analyst, Solution Architect (where applicable) and the

IT Infrastructure Engineer. in this role, you will also work in collaboration with Agency

users.

Responsible for the overall success of a project by

ensuring that projects are delivered on time, within budget, meet business

requirements, Operations, Maintenance and Monitoring of Systems

and comply with IT governance framework, including security and resilience.

lead/coordinate/liaise withGovTech/Auditors for various audits and oversee the

implementation of QMS

EXPERIENCE AND SKILLS NEEDED

• Degree or Diploma in Computer Science, InformationSystems, Information/Infocomm
• Technology,Computer or Electronics Engineering or related discipline
• Minimum 3-5 years of Project Management experience
• Participated in full software or product development cycles, preferably using Agile
• Methodology with past development experience
• Strong analytical, conceptualisation and problem solving skills
• Excellent communication skills, both oral and written, with the ability to pitch ideas
• and influence stakeholders
• Added advantage if possess the following:
• Project Management (Agile) experience
• Project Management related certification such as CITPM,COMIT or PMI Experience
• in Audit/Quality Management and Portfolio Management

Roles & Responsibilities:

Your main responsibilities will include:

• Team leading and execution of Transaction Support engagements

• Performing Transaction Support work which includes financial due diligence and other aspects of buyside support services which may include conduct of preliminary review on potential targets, assisting in term sheet development, providing input to definitive agreements and project management to assist with the completion of transactions.

• Performing reorganisation work to help client with assimilation of target for corporate growth

• Assisting in other advisory work such as valuation, mergers & acquisitions and business planning.

• Working closely with directors on client management, practice development, and business development activities.

Requirements:

• Degree in Accountancy or Business

• Professional qualification in accounting will be an added advantage.

• Ideally 5 years auditing experience acquired within an accounting or professional services firm.

• Self-motivated and able to work independently, develop good relationships with senior management, and operate well within a team environment.

Be part of a growing practice in the world's 5th largest auditing firm! We provide advisory services related to Risk Management, Corporate Governance, Internal Audit and we are recruiting candidates to assist us in our engagements with listed companies and other large entities. You should be prepared to have the energy to cope with a wide spectrum of industries that we review. Our clients include Real Estate Investment Trusts, China based manufacturing companies, oil and gas companies, country clubs, government entities and many others. Be exposed to different engagement in corporate governance reviews such as enterprise risk assessments, investigative reviews and internal audits. You will also be involve in pre-IPO internal controls reviews to assist aspiring companies to list on the local Stock Exchange.

We are constantly seeking for dedicated talents to join and grow with us. To be part of our team, you should possess:

• Professional qualifications / accounting or business degree with a recognised university
• Minimum 4 years audit or accounting experience
• Good communication skills including report writing skills
• Enjoy working in a fast paced environment
• Prior experience in professional firms would be an advantage
• Service-oriented and commercially focused, we seek confident, extremely well-organised candidates who can make things happen, and work effectively in a highly motivated environment

Job Profile Summary:

Your role is crucial for ensuring that the company operates within legal boundaries, adheres to regulations, and maintains ethical standards. Your responsibilities include overseeing regulatory compliance, assessing risks, and designing and implementing risk and compliance programs. Effective communication, analytical thinking, and ethical integrity are essential skills for success in this role.

Job Description:

• Develop and implement company policies, Group’s requirements, and regulations.
• Provide guidance and assistance to business units regarding relevant regulations specific to the insurance industry. Integrate regulatory requirements into business plans and processes.
• Stay informed about insurance regulations, consultation papers, and new pronouncements. Ensure that these updates are incorporated into the procedures and disseminated to the relevant key stakeholders.
• Identify risks that could impair the company's reputation, information security, or general operations and implement ways to mitigate or eliminate them entirely.
• Collaborate with business functions to document controls related to risk management, compliance with insurance laws and regulations, established compliance programs, internal controls, and operational processes.
• Work with relevant business units to address regulatory requirements and implement relevant measures to address identified risks.
• Clearly articulate compliance-related matters to representatives and/or business units.
• Assist in managing internal audit reviews/projects related to financial, operational, and sales advisory process aspects specific to risk and compliance.
• Assist in monitoring control systems to deal with violations of regulations and internal policies.
• Review existing processes relating to data privacy, regulatory, sales compliance and financial crimes requirements.
• Provide regular and/or ad-hoc reporting to relevant governance forums.
• Undertake ad-hoc tasks, projects or reviews as directed by Head of Risk and Compliance.

Competencies & Personal Traits

Who we are looking for:

• Experience in regulated insurance financial institution
• Familiar with all applicable statutes, rules, and regulations relevant to the Financial Advisers industry, including the Financial Advisers Act, MAS Codes, Notices, Guidelines, and AML/CFT regulations.
• Excellent communicator with ability to translate regulatory requirements relevant to the business and representatives.
• Nimble and flexible to change, able to adapt to fast-paced and changing situations.
• Experience in Compliance and Risk processes.
• Organized and meticulous.
• Good stakeholder management and enjoys working with people at all levels of seniority.

Working Experience:

• At least 4-6 years of working experience in risk and/or compliance roles. This experience is preferably gained within the insurance industry.
• Exposure to the Financial Advisers sector, regulatory compliance, and risk management is highly valuable.

Education:

• Degree in any discipline.

Language:

• Strong command of the English language.