JOB DESCRIPTION – IT Senior Systems Operations Engineer

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. Additionally, you will mentor a team of systems operations engineers, providing guidance, mentorship, and technical expertise. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

JOB REQUIREMENTS

· Good knowledge of windows operating systems, Clusters, NLB, or Unix

· Good knowledge of OS Provision, hardening and patching.

· Good knowledge of Solarwinds, Manage Engine.

· Good knowledge of AV solution such as Symantec.

· Good knowledge of cloud platform and virtualization technologies.

· BMC Control-M

· Good server experiences like AD administration & basic networking experiences

· At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT-SKILLS

· Demonstrated leadership experience, with the ability to mentor and motivate a team.

· Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

· Good problem solving and logic skills

· Good communication skills (verbal and written) in English

· Excellent customer management skills

QUALIFICATIONS

· Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· Information Technology Infrastructure Library (ITIL) foundation certification

Functions/Responsibilities:

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

Performance Requirements:

· Demonstrate strong knowledge of Windows operating systems, Clusters, NLB, or Unix.

· Exhibit proficiency in OS provisioning, hardening, and patching.

· Show expertise in Solarwinds and Manage Engine.

· Demonstrate good knowledge of antivirus solutions such as Symantec.

· Display strong understanding of cloud platforms and virtualization technologies.

· Experience with BMC Control-M.

· Showcase robust server experience, including AD administration and basic networking skills.

· Ability to mentor and motivate a team.

· Exhibit self-driven qualities and effectiveness in working both independently and as part of a team, with minimal supervision.

· Display excellent problem-solving and logical thinking skills.

· Must possess good communication skills (verbal and written) in English.

· Strong communication and interpersonal skills and be able to build collaborative relationships with both internal and external contacts.

· Demonstrate excellent customer management skills.

Education or Qualification:

· At least a Diploma in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· At least an Information Technology Infrastructure Library (ITIL) foundation certification

· At least 3 years of relevant working experience in infrastructure support is required for this position.

What if you can safeguard the future of all technologies?

Today, most of the systems are connected, automated, and remotely monitored/controlled. Be it Industrial or commercial, automation with connectivity has a huge impact on evolving sectors including HealthTech, Industry 4.0, Satellite, Defense/Military, 5G, and Smart cities. These are prone to cyberattacks due to various limitations in computation, bandwidth, and advances in Quantum computing.

Microsec (www.usec.io) is a fast-growing Singapore based company that has built an enterprise cybersecurity platform that protects against such attacks by facilitating mathematical and computationally optimized encryption algorithms supporting Post-Quantum Cryptography with Machine Learning. To protect from Zero-day attacks, the platform also enables a Machine-learning/AI-based Anomaly detection system that can run on the smallest microcontrollers to the largest supercomputers. An incredible team of various scientists and engineers from across the world has joined the incredible journey to build this technology. The team is looking for its next rockstar candidates to take the company to the next level and safeguard the future of all technologies.

MicroSec (www.usec.io) is looking for a driven, passionate, and outgoing Cybersecurity Account Development Manager for its fast-growing IoT & OT Cybersecurity business in APAC. This person should be naturally very curious, loves technology, and is B2B-minded. This person will hunt/manage leads, manage accounts, set up distribution channels, and close end customers.

What you’ll do

Sales & Business Development

• Looking for new customers, building an effective pipeline and identifying opportunities that are profitable
• Develop and implement sales strategies for new customers and nurture existing business
• Prioritizing key accounts and establishing strong contacts with existing customers and growing the business within the account
• Create sales proposals and make presentations to customers
• Drive the entire sales process from targeting accounts, identifying solutions and to closing the sale
• Articulating the value of Microsec product suite offerings to commercial prospects
• Updating CRM and submission of weekly reports
• Reporting back to Microsec HQ and its management team
• Work cross-functionally within the company to communicate with all stakeholders to ensure customers' success
• Working towards Key Performance Targets
• Support the Marketing team in providing relevant materials for publishing
• Provide feedback to the Microsec product team regarding feature requests and customer’s feedback
• Analyze market trends for IoT & OT cybersecurity and do competitor analysis
• Participating in events and conferences to generate leads

Who you are

• Must have more than 3 years of work experience as an Account Development Manager or a relevant role in the Cybersecurity domain
• Must have knowledge of relevant Cybersecurity products, solutions, and verticals
• An extensive network in the industry across Singapore and the APAC region
• A proven track record of success in target-driven environments
• Able to build and execute an account plan with a security approach
• Able to conduct product demonstrations and apply solution-centric sales methodology
• Experience in selling integrated cyber security solutions (hardware with software products) in large or complex deals in the commercial sector
• You possess startup DNA, which means you’re a hustler and thrive in establishing structure amidst ambiguity
• Strong business skills and knowledge. Must have a deep understanding of typical enterprise cybersecurity technology business models and GTM strategies across multiple disciplines including Field Sales, Indirect Sales, Marketing, and Post-Sales Customer Success / Professional Services
• Superior analytical and problem-solving skills with a focus on attention to detail, pattern recognition, insight generation, and the ability to process information quickly to deliver against tight deadlines
• You have the ability to establish trust quickly, whether that be with customers, partners, peers, and team
• Strong ability to lead cross-functional teams through influence
• Determination to own the outcome and be self-motivated and directed
• Good interpersonal, communication, and presentation skills

The position will be accountable for engaging and onboarding predefined new accounts into the CEVA Project Logistics division in addition to driving the Project Logistics business development community within APAC in order to deliver our annual targets.

Responsibilities

• Identify business opportunities and generate profitable direct sales in both new and existing
• accounts that meet and exceed revenue goals relating to the portfolio of customers assigned, controlled and payable within the APAC region
• Overall ownership of the APAC business pipeline
• Ability to understand unique customer supply chain requirements across all CEVA Project Logistics subsectors
• Retention is mission critical to the role. Senior relationship management and service execution are two key components to insure account retention is achieved. Retain, grow portfolio of accounts across all product/service types within CEVA.
• Prospecting for all potential opportunities and delivering compelling solutions, value and pricing
• Develop and execute an Account Plan for the customer that will encompass a strategic roadmap defining multi-year growth, targets by product.
• Ability to work in a matrix organization along with virtual teams & build strong internal relationships with Sponsor/Global/Regional/Sector team leaders as required for the account.
• Build strategic relationships with key contacts within customer organizations to understand opportunities for creating value.
• Conduct regular business review meetings for all customers and drive meeting content to ensure operations, support and execution teams are present to support these reviews.
• Responsible to communicate all expectations on these review meetings to the operations and support teams for implementation or improvements.
• Develop a deep understanding of business streams of each customer and a detailed relationship map for each account designated using CEVA’s CRM system.
• Leverage existing solutions to penetrate account growth and development (example: Use of case studies and key solutions within CEVA)
• Work with implementation teams on new projects to ensure customer expectations are communicated.
• Work to define all customer reporting requirements with customer (Country/Regional/Global Levels and all KPI (Service Metrics) with customers to be reviewed in business meetings conducted.
• Lead and work with customer to resolve all contractual and commercial decisions in compliance with CEVA policies and terms.
• Accurate and timely update of all customer engagement activities and business development opportunities within C-View.
• Perform other duties as assigned by the line manager

Requirements

• Bachelor Degree
• Minimum 8 years of experience in the freight forwarding and contract logistics industry – Project Logistics experience essential
• Proven track record in BD/sales roles
• Ability to communicate, present and influence all levels of the organization, including executive and C-level
• Proven ability to drive the sales process from plan to closure
• Proven ability to articulate the distinct aspects of products and services
• Knowledge regarding industry topics such as C2K, EDI standards, IATA rules, compliance etc
• Analytical and project management skills
• Operations trouble-shooting capability

Job Responsibilities:

• Lead a team to run daily operation at the client’s premise, ensuring and overseeing the performance standards of staff to promote efficient and effective maintenance of the building.
• Attend to all cases promptly and rectify them with minimal inconvenience or disruption caused.
• Responsible for the delivery and performance of IFM contract deliverables, as well as plan and supervise preventive maintenance works at the client’s premise.
• Meet KPI standards, devise pro-active measures to improve building maintenance standards efficiency, regularly review Standard Operating Procedures (SOPs) and ensure full compliance to regulatory requirements.
• Key point of contact with Client and Key stakeholders across client sites for the areas of responsibility and its occupants, acting as their service provider liaison.
• Lead the onsite team and ensure delivery of highest FM and workplace services standards in order to achieve a safe, code-compliant, functional, comfortable, energy efficient and attractive facilities/site infrastructure.
• Responsible for the managing of contracts, Capex & Opex expense budgets within approved allocations with monthly updates.

Job Requirements:

• Minimally Diploma holder in facilities management or equivalent function with minimum of 8 years of relevant experience in facilities operations management
• 3 years of experience leading a team in a high rise building of at least 9 storeys high, preferably with experience in managing office buildings
• Fire Safety Manager certification is a must

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251

Registration No | R22111484

What you will be working on

• Develop and build the agency’s image through positive media relations
• Manage in day-to-day media communications & media monitoring functions
• Assist the Team Lead to plan, develop and implement communications plans to strengthen corporate image and build strong positive reputation for the agency and its programmes
• Work with internal and external stakeholders to develop media materials on SSG’s announcements and events.
• Media management of SSG’s issues, including proactive pitching of positive media stories
• Work with internal and external stakeholders to manage crisis communications and issues

What we are looking for

• Tertiary qualifications in related discipline
• Up to 7 years of relevant work experience in public and media relations
• Strategic thinker and able to develop innovative strategies to achieve outcomes
• Detailed, meticulous and able to identify newsworthy angles
• Able to work with all levels in an organisation
• Able to manage diverse views and seek consensus through open discussion
• Candidates without the required qualifications but with relevant experience are welcome to apply
• This is a 1-year non-renewable position

Salary:

$3800 to $6000

Responsibilities:

• Installs, inspects, maintains, and repairs various types and brand of all types of commercial & residential air conditioners
• Performs regular preventive maintenance and corrective works on air conditioning system
• Diagnoses electrical and mechanical defects and malfunctions
• Carries out repair works such as replacement of air con compressor, fan coil motors etc
• Recommends appropriate repair and improvement works to customers
• Perform servicing of air conditioning at customers’ residential and commercial premises that includes chemical washes, chemical overhauls, general maintenance services
• Ensure all works compliance with appliance standards and Health and Safety Act
• Daily reporting and weekly reporting to direct manager
• Any other tasks, when required by the immediate supervisor

Requirements:

• Hands-on experience in installation, maintenance (including chemical washing), troubleshooting and repairing of air conditioners
• Must be able to handle physical work due to job nature
• Basic command of English, spoken and written
• Responsible for providing air conditioning (air conditioning system) services, such as inspection,maintenance, installation, air conditioning failure
• Provide monthly maintenance and operation services to customers
• Effective handling of fault / emergency repairs and customer complaints
• Singapore Class 3 driving license
• Minimum 3 years’ experience is required
• 6 days’ work week (Monday to Saturday 9am to 6pm)
• Company is willing to sponsor Work pass if required
• Preferably with a certification BCA License (Air-Con License) - INSTALLATION OF STRUCTURALSUPPORTS FOR AIR-CON UNITS or equivalent
• Knowledge in SCDF Safety Requirements for the handling of R32 gas - CoC in Installation &Commissioning Air-conditioning Systems (R32 Split Unit) will be a bonus

Responsibilities:

• Perform general bookkeeping and full set of accounting functions - handle daily operational AP/AR tasks including invoicing, payment, receipts etc.
• Perform monthly reconciliation and reports
• Debts collections - Contact customer to ensure that their payments are made on time
• GST filing
• Prepare monthly sales commission and checking of incentives.
• Handle any other ad-hoc hoc assignments and projects as assigned

Reqirements:

• Meticulous and organized
• Possess positive learning attitude & a good team player
• Pro-active and able to multi-task and work independently within deadline
• Knowledge of "XERO" Software will be advantage
• With at least 2 years accounting experience will be advantage
• Working hours & days: 5 days work week 9am to 6pm
• Working location - Ubi

Responsibilities:

1. Data Pipeline Development and Maintenance:

• Design, develop, and optimize large-scale data pipelines to facilitate efficient data collection, processing, and storage.
• Maintain and monitor existing data pipelines, ensuring high data availability and consistency.

2. Data Processing and Analysis:

• Develop and refine data processing algorithms capable of handling and analyzing vast amounts of data.
• Utilize distributed computing frameworks such as Hadoop and Spark for scalable data processing.

3. Data Storage and Management:

• Design and maintain robust, large-scale data storage solutions using technologies like HDFS, Cassandra, NoSQL and BigQuery. Implement data management practices to ensure data integrity and security.

4 Collaboration and Communication:

• Collaborate with data scientists, analysts, and other stakeholders to accurately understand data requirements and deliver effective solutions.
• Communicate complex data concepts and insights clearly to non-technical stakeholders.

5. Stay informed on the latest trends and advancements in big data technologies.

• Continuously evaluate and enhance the existing data infrastructure and processes to improve performance and scalability.

Requirements:

• Bachelor's degree or higher in Computer Science, Data Science, or a related field.A minimum of 2 years of relevant professional experience is preferred.
• Proven experience in designing and maintaining data pipelines and storage solutions.
• Strong technical proficiency with distributed computing frameworks like Spark.
• Expertise in data management systems such as HDFS, Cassandra, NoSQL or BigQuery.

Responsibilities:

1. Data Pipeline Development and Maintenance:

• Design, develop, and optimize large-scale data pipelines to facilitate efficient data collection, processing, and storage.
• Maintain and monitor existing data pipelines, ensuring high data availability and consistency.

2. Data Processing and Analysis:

• Develop and refine data processing algorithms capable of handling and analyzing vast amounts of data.
• Utilize distributed computing frameworks such as Hadoop and Spark for scalable data processing.

3. Data Storage and Management:

• Design and maintain robust, large-scale data storage solutions using technologies like HDFS, Cassandra, NoSQL and BigQuery. Implement data management practices to ensure data integrity and security.

4. Collaboration and Communication:

• Collaborate with data scientists, analysts, and other stakeholders to accurately understand data requirements and deliver effective solutions.
• Communicate complex data concepts and insights clearly to non-technical stakeholders.

5. Stay informed on the latest trends and advancements in big data technologies.

• Continuously evaluate and enhance the existing data infrastructure and processes to improve performance and scalability.

Requirements:

• Bachelor's degree or higher in Computer Science, Data Science, or a related field. A minimum of 2 years of relevant professional experience is preferred.
• Proven experience in designing and maintaining data pipelines and storage solutions.
• Strong technical proficiency with distributed computing frameworks like Spark.
• Expertise in data management systems such as HDFS, Cassandra, NoSQL or BigQuery.

Responsibilities:

• Conduct client onboarding exercise and complete onboarding checklist, SWOT analysis and gap assessment during the project conception
• Planning with the team, choosing, organizing, and motivating across different vendors
• Overseeing and monitoring all the Campaign progress activities as per the timeline
• Delivering and ensure client satisfaction within budget allocated
• Engage senior stakeholders to discuss and address project issues and risks
• Drive and manage project end to end delivery including requirement, design, testing, deployment
• Taking minutes and ensure proper documentation of client requests to manage delays arising from client or vendor
• Provide timely updates to internal and external stakeholders as per required
• Meet up with clients and conduct presentations whenever there is a need to
• Be on time and reply to clients enquiries whenever necessary
• Ensure all the Digital Marketing Campaign timelines are properly managed
• Works closely with the Digital Marketing team
• Conduct meetings, delicate work and communicate across clients feedback periodically

Requirements:

• Diploma or Degree in Business Management, Marketing or Marketing Communication
• Pro-active, hardworking, good working attitude, meticulous and results oriented
• Resourceful and problem solver
• Candidates must be able to function in agile work environments
• Excellent analytics skill with strong business acumen
• Excellent interpersonal and communication skills with the ability to translate complex concepts into actionable data and presentation
• Excellent presentation skills that encompass clear, compelling communications tailored to different group of stakeholders
• An advantage to have, Marketing / Digital Marketing background, website development experience

Responsibilities:Conduct forecasting and planning of materials to ensure smooth production process
Schedule and plan production activities based on job orders
Monitor the lead time of producing the finished product
Update and check inventory physical stock and arrange production of finished goods to meet the sales order
Ensure production schedule meet the delivery date
Liaise with suppliers for powder coating
Troubleshoot discrepancies and quality issues
Requiements:Experience in aluminium working sector and manufacturing
Able to lead team members on production and installation
Have experience in working machineries
Able to read technical and installation drawings
Ensure products and install quality
Planning of production schedules and allocate sufficient Manpower
Implementation production processes and maximize efficiency and reduce production waste
Implementing continuous process improvements
Preparing material and equipment lists, PO, cost analyses and estimated cost
Provide training staff for new production teams
Working hours & days: 6 days work per week 8:30am to 5:30pm
Working location - Ubi

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

The Project Manager, Product Transfer, is responsible for effectively managing strategic projects involving the transfer, validation, regulatory approval and ramp-up of product and manufacturing process technology into the BIOTRONIK Singapore site.

He/she is responsible for managing a cross-functional project team, all project schedules, resource allocation, costs, risks and required mitigation, and reporting to the site and global business leadership. The Project Manager establishes and maintains effective communication with the site departments Operations, R&D, Quality, Supply Chain, Procurement, IT, Finance, Human Resources, and Real Estate, as well as to the System House Project Management organization, Regulatory Affairs, Product Management, and other stakeholders.

Your Responsibilities

Prepare, plan and control cross-location projects:

• Maintain overall responsibility for project goals in terms of costs, time and quality
• Provide leadership in driving Cross-Site Interfacing Processes, defining clear roles and responsibilities for all functions within the project
• Accountable for designing and executing proper planning, including creation of the project work breakdown structures, identification of critical path and contingency planning, using appropriate project management software and tools. Maintains a high level of personal direct engagement in the day-to-day activity of the team.
• Document the project and any sub-projects using appropriate project management tools. Structure projects and break them down into individual work packages
• Plan financial and human resources details and work with the specialists in relevant functions to execute all related tasks
• If necessary, carry out profitability and investment ROI/payback time analyses with support from Finance
• Manage and report opportunities and risks with the project, and escalate to the steering committee topics requiring higher level decisions
• Plan, control and monitor project management, set priorties (in the case of sub-projects in consultation with the overall project manager)
• Monitor project progress and present it internally and externally through regular reporting
• Plan and conduct team meetings - also across locations
• Identify, present and address risks; Initiate and monitor measures
• Follow up on the objectives (quality, costs, deadlines), initiate and implement all necessary corrective actions
• Plan and carry out milestone reviews
• Plan and ensure the flow of information to all stakeholders, including across sites
• Select and professionally manage employees taking into account suitability and qualifications as project participants, in coordination with line managers
• Define and coordinate work packages, delegate work execution, check and discuss work results
• Propose qualification and support measures
• May perform other duties as required

Your Profile

• Technical or Business Bachelor’s degree required or equivalent work experience
• PMP Certified
• Industrial Engineering / plant design background
• DFSS, Six Sigma, Lean Six Sigma Green Belt Certified
• Agile certifications such as SAFe, PMI-ACP, CSM, CPO are an asset
• Minimum of 10 years’ experience in regulated industry with functional association to Operations, Process Engineering, Quality, Research and Development
• Must demonstrate practical experience in Program Management leadership managing multiple projects and or programs within a highly regulated industry (e.g. medical device, pharmaceutical, avionics, automotive)
• Knowledgeable Leader with problem-solving skills, able to find innovative ways to resolve issues. Trained in Lean Six Sigma, TQM, or other problem-solving methodologies
• Ability to lead teams comprised of individuals with diverse backgrounds; including but not limited to R&D, Process engineering, Manufacturing, MES, IT, and Quality Management team
• Ability to work in a highly matrixed and geographically diverse business environment
• Strong leadership skills, including the ability to set goals and provide positive and constructive feedback to build positive relationships and improve business results.
• Excellent communication and interpersonal skills, negotiating; planning and organizing teamwork; ability to address difficult situations; conflict resolution; resource constraint and problem solving. Strong written communication skills.
• Technically savvy; must be able to discuss and understand decisions regarding a wide array of engineering disciplines and complex technical/logistical issues.
• Strong and broad skills using the tools and techniques of Project Management. Successfully managed multiple projects from conception through commercialization. Experience in the medical device industry. Exposure to systems engineering, concept engineering, hardware and software development, validation and systems integration.
• Demonstrated knowledge of budgeting and resource allocation
• cGxP Know-How incl. regulations ISO 13485, FDA 21 CFR 820, MDD 93/42/EEC, EU MDR
• Class III or II medical device experience (catheter and leads experience preferred)
• Knowledge of SAP Systems
• Knowledge of Manufacturing Execution Systems

What we offer

• being encouraged to think and act entrepreneurially
• working in global teams and projects
• developing yourself professionally

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating of staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

What you will be working on

The Manager’s key responsibilities include:
• Administer claims and grant disbursements
• Prepare and collate data on a regular basis for reporting
• Liaise with customers pertaining to queries and notifications
• Contact individuals to verify facts with the use of a structured workflow questionnaire and record results in a standardised format
• Perform other administrative tasks including quality control checks, report verification and access rights reviews
• Ad hoc tasks as assigned

What we are looking for

Requirements :
 Tertiary qualifications with at least 2 years of relevant working experience
 Computer literacy and proficient in MS Office especially MS Excel (e.g. vlookup and pivot table)
 Well organised, detail oriented, meticulous and systematic with commitment to deliver high quality work under tight timeline
 Team player with good interpersonal and communication skills and the ability to work effectively with multiple stakeholders
 Able to multi-task and work independently
 Candidates without the required qualifications but with relevant experience are welcome to apply

Salary:

$3800 to $5000

What you will be working on

Reporting to the Principal Manager or Team Lead, the Manager will be responsible for the following:

Service Operations
• Support the supervision on the operations of the ‘One Call Centre’ (OCC) which is managed by an outsourced vendor.
• Monitor and verify OCC’s KPI achievements and ensure that necessary remedial actions are carried out promptly.
• Manage knowledge transfer activities to Customer Service Officers (CSO) and coordinate briefings and trainings conducted by Divisions
• Propose and implement SOPs to improve efficiency, quality and performance consistency.
• Support OCC officers to achieve timely resolution of cases.
• Manage case investigations and review findings on complaints/feedback related to OCC service and quality.
• Ensure prompt service recovery measures are carried out and propose corrective actions to meet quality requirements.
• Facilitate and maintain IT system access rights requests for new OCC officers.

Case Management and Reports
• Triage complex cases among divisions and ensure timely case resolution.
• Manage case investigations and prepare and incident report / review findings on complaints/feedback. Manage complicated cases and attend to customers’ feedback.
• Collate and track data/ information/ statistics for regular reports.

Knowledge Management
• Work with the Divisions to improve the contents on Service Portal to ensure clarity, accuracy, and completeness of contents.
• Update the Case Categorisation Matrix due to new or changes to programmes/initiatives work with divisions to develop relevant knowledge articles

What we are looking for

• Tertiary qualifications
• At least 3 years of relevant work experience in service delivery operations and customer service
• Proficient in Microsoft Excel and other tools to perform data analysis and prepare reports
• Possess effective interpersonal and stakeholder engagement skills, and is customer-centric
• Meticulous and attentive to details.

Candidates without the required qualifications but possess the relevant work experience and required skills will also be considered.

Salary:

$3800 to $5000

What you will be working on

Responsibilities:

(A) Engagement of companies
• Handle escalated CRM enquiries
• Call companies to conduct verification
• Regular updating of FAQs
• Track and report status and payment of cases
• Prepare regular reporting to Management
• Follow up on bounced SDL mailers
• Creation and regular housekeeping of data and folders within data sharing platforms

(B) Issuance of Notice
• Preparing and sending Notices on behalf of organisation
• Management, reconciliation and follow up of Notice of Objection (NOO) cases
• Populate reconciled and updated figures into relevant systems

Any adhoc duties assigned by Team Leader.

What we are looking for

Requirements:
- Tenure for the contract is 1 year. Applicants able to commit for at least 3 months can apply too.
- Preferable to have prior experience handling diverse groups of customers
- Candidates should be mature to handle CRM and confidential information
- Good working knowledge of excel preferred
- Candidates without the required qualifications but with relevant experience are welcome to apply
- Please note that only shortlisted candidates will be notified

Salary:

$3800 to $5000

Job Description:

· Provide administrative support to the team’s corporate administrative work and Division budget matters

· Preparation and consolidation of documentations for corporate administrative submission and approval clearances

· Preparation and consolidation of documentations for Division budget reporting, submission, and approval clearances

· Provide executive and administrative support to the Director of the Founders’ Memorial

· Provide operational and administrative support for Founders’ Memorial Committee meetings and other stakeholder engagements

Working Arrangement:

Salary: $3500 - $4000/Month

Working Hours: Mondays to Fridays (9am to 630pm

Location: City Hall

Contract Duration: 1 Year

Job Requirements:

· Degree/diploma in Project Management, Finance, Business Administration, Humanities or other disciplines relevant to Corporate Development at the Founders’ Memorial Diploma holders with relevant work experience will also be considered;

· Proven excellence in administrative support, scheduling, budget monitoring and reporting, operational coordination, writing and presentation skills;

· Ability to proactively problem solve, meticulous attention to detail, with strengths in synthesising information and providing solutions to management;

· Strong administrative, budgeting and project management skills;

· Team player with excellent interpersonal and stakeholder management skills;

· Occasional weekend and after-work hours engagements might be required – candidates should be prepared to exercise some flexibility in his/her work schedule;

Summary:

Designs, develops, modifies, and evaluates integrated circuit (ICs) for a battery powered consumer appliances.

Job Description:

Responsibilities and Duties include but not limited to:

• Researching solutions to meet the specification.
• Implementing the solutions including schematic capture, simulation and layout verification & supervision using commercially available analog design tools.
• Verify the implementation both at the block level and top level.
• Verifying & characterizing the circuit on the bench. Analyze issues found and proposed solutions.
• Candidate will be working on power management IC system including buck, boost, buck-boost, charge pump & LDO. Working knowledge of DC/DC converter will be advantageous.
• Candidate is also required to work with test & product engineering team to develop test program or to support product engineering.

Requirements:

• Very strong foundation in analog integrated circuit design
• Bachelor or Master’s degree in Electrical/Electronic engineering
• 5+ years of transistor-level design experience
• Strong written and verbal communication skill
• A team player that can work independently using commercially available analog design tools

Job Description & Requirements

• Meet potential clients with Business Development Managers to enquire and understand clients’ needs
• Work closely with project and operation teams and sub-contractors to ensure timely delivery of the project and excellent quality of work done
• Be the point of contact between the company and clients, obtain client’s feedback and resolve project related issues such as payments, etc.
• Arrange submission of plans to relevant authorities for approval and arrange inspections of building work
• Co-ordinate layout plan, M&E plan and visuals, prepare project schedule and quotations to clients and submit tenders for the project to clients

Requirements:

· Recognized Degree in Civil and/or Structural Engineering) or equivalent

· Minimum 5 years of practical working experience with Building Projects Construction Management

· Excellent leadership, time management, analytical, communication, presentation, and interpersonal skills

· Able to implement Construction Project Management good practices

· Organised, meticulous with positive work attitude

· Good team player with strong leadership skills

· Skilled in managing and motivating diverse, multi-functional, multi-cultural project teams.

· Possess excellent interpersonal & communication skills

Job Scope:

1. Address queries related to ICT policies / governance information

2. Review submission for ICT deviations for completeness and liaise with contact persons to rectify missing or inconsistent information

3. Collate and summarise information in Excel or other platform

4. Perform data analysis and present useful information

5. Analyse the feedback and challenges faced by Agencies, and assess ways to address the issues more effectively

6. Review the IM8 control requirements and propose refinement to improve clarity

7. Create knowledge management and project sites

8. Schedule and confirm attendees of meetings

9. Take minutes of key points and ensure follow up

Testing and migration of new features of a digital governance platform

Requirements:

1. ICT Project-related work; or

2. ICT governance work; or

3. ICT Policy-related work

4. Sharepoint (upload / maintain content on a site)

5. MS Office Word, Excel and PowerPoint

6. Good communication skills, both written and oral

7. Team-oriented with a positive attitude

Responsibilities:

• Installs,inspects, maintains, and repairs various types and brand of all types of commercial & residential air conditioners
• Performs regular preventive maintenance and corrective works on air conditioning system
• Diagnoses electrical and mechanical defects and malfunctions
• Carries out repair works such as replacement of air con compressor, fan coil motors etc
• Recommends appropriate repair and improvement works to customers
• Perform servicing of air conditioning at customers’ residential and commercial premises that includes chemical washes, chemical overhauls, general maintenance services
• Ensure all works compliance with appliance standards and Health and Safety Act
• Daily reporting and weekly reporting to direct manager
• Any other tasks, when required by the immediate supervisor

Requirements:

• Hands-on experience in installation, maintenance (including chemical washing),troubleshooting and repairing of air conditioners
• Must be able to handle physical work due to job nature
• Basic command of English, spoken and written
• Responsible for providing air conditioning (air conditioning system) services, such as inspection,maintenance, installation, air conditioning failure
• Provide monthly maintenance and operation services to customers
• Effective handling of fault / emergency repairs and customer complaints
• Singapore Class 3 driving license
• Minimum 3 years’ experience is required
• 6 days’ work week (Monday to Saturday 9am to 6pm)
• Company is willing to sponsor Work pass if required
• Preferably with a certification BCA License (Air-Con License) - INSTALLATION OF STRUCTURALSUPPORTS FOR AIR-CON UNITS or equivalent
• Knowledge in SCDF Safety Requirements for the handling of R32 gas - CoC in Installation &Commissioning Air-conditioning Systems (R32 Split Unit) will be a bonus

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

This position reports to the Executive Director and interfaces with youth workers. The programme manager provides supervision, orientation and training support that ensures the quality of youth services. Bilby Community Development Ltd is committed to an employee-oriented, high performance culture that emphasies empowerment, quality, continuous improvement. Responsibilities include:

1. Smooth deployment and scheduling of jobs, orientation, discussion with youth workers about the job requirements and expectations (such as service requirements). Evaluate and review the performance of deployed personnel; Ensure all projects undertaken are well-managed and operating smoothly, including all aspects of administration, marketing, manpower, logistics, finance, and operations; Ensure the organisation is operating at its best capacity and all duties and requirements for the smooth operation of the organisation are handled

2. Checkin with youth workers about any challenges, problems, issues and improvements. Present case notes; Organise COP sessions with the youth workers, and identify development needs.

3. Discuss ideas, feedback, and solutions with management. Engage with schools and drop-in-centres, to discuss service offerings; Network with the sector and source for new contracts. Monitor various channels, deadlines and proposals for requested programmes. Arrange for and attend meetings and discussions with clients, school personnel, community partners, and any other relevant parties to ensure objectives and outcome of programmes are on track.

4. Manpower planning and recrutiment of youth workers according with the ability to meet service contracts requirements.

5. Develop Bilby's Programme Manual including workshops and programmes that would be relevant, enriching, and appropriate for the target audience, based on the requirements and objective of the client.

6. Identify issues and provide mentoring suggestions and discuss case notes with management