Salary: SGD 13,000 - 15,800 monthly + RSU

We are looking for a Senior Implementation/Program Manager to join our team in Singapore and play a crucial role in growing Wise Platform by delivering our highest impact partner integrations. You’ll be helping achieve our regional growth targets while working closely with our Solutions Engineering, Product, Compliance, Operational  and Sales teams to deliver projects efficiently and to a high standard.

In this role, you will be responsible for driving complex implementations with the world’s biggest banks and businesses. Across markets you will implement both new and existing solutions, overcoming blockers along the way with in-depth problem solving and strong influencing skills, leveraging strong program management experience to deliver on time, high quality integrations. You should be equally comfortable in both a business and technical context, winning trust from both executive and engineering, external and internal stakeholders. 

This role is ideal for an established professional with a track record of delivering complex programs of work in financial services, particularly in the banking and payments sectors. If you are passionate about financial technology and thrive in a fast-paced, dynamic environment, we encourage you to apply.

Your mission:

• Lead complex implementation projects for major banks and businesses, managing from kickoff to launch while ensuring on-time, high-quality delivery.
• Overcome project blockers with strong problem-solving and influencing skills, working in both business and technical contexts, and building trust with diverse stakeholders.
• Use governance expertise to manage scope, timelines, and accountability, while identifying risks, solving challenges, and ensuring regulatory compliance.
• Manage delivery risks for deals—including project, financial, compliance, and reputational—ensuring robust mitigation plans are in place.
• Build and nurture excellent relationships with partners, ensure they love the experience we offer them
• Confidently explain financial technology solutions and lead process improvements to enhance project scalability and efficiency

This role will give you the opportunity to:

• Have a significant and visible impact on the growth of Wise platform by leading payments partnerships with the world’s biggest banks and businesses.
• Help to scale the Implementation function, by leading initiatives to improve our processes. 
• Deliver new and innovative solutions, finding ways to do things that haven’t been done before.
• Travel to work with our teams and meet with prospects around the world.

The General Manager is responsible for overseeing the daily operations of the hair salon, ensuring a high level of customer satisfaction, managing staff, and driving business growth.

Key Responsibilities

• Operational ManagementOversee daily operations of the salon.
  Ensure compliance with health and safety regulations.
  Maintain inventory levels and manage supplies.
  
• Staff ManagementRecruit, train, and supervise salon staff.
  Conduct performance evaluations and provide feedback.
  Foster a positive work environment and team collaboration.
  
• Customer ServiceEnsure exceptional customer service standards.
  Address customer inquiries and resolve complaints.
  Implement loyalty programs to enhance customer retention.
  
• Financial ManagementManage the salon’s budget and financial performance.
  Monitor sales targets and implement strategies to achieve them.
  Prepare financial reports and forecasts.
  
• Marketing and PromotionDevelop and execute marketing strategies to attract new clients.
  Promote salon services and special offers through various channels.
  Build relationships with local businesses and community organizations.
  

As a member of the Test Management team, you will be part of a dynamic team to provide global test services. The team is responsible for organizing all the test activities needed to bring into production new releases of the Avaloq products and migrate new Avaloq clients into our platform.

Your key tasks

• Responsible for all test activities throughout testing life cycle of Avaloq solutions for key clients and supporting the definition of a test factory.
• Client facing role requiring excellent presentation and communication skills and ability to manage stress levels in demanding project contexts.
• Contributing to lead the project-based test team, providing hands on Test Execution activities, and enabling it to deliver the highest level of quality across our testing services and practices.
• Collaborating in defining and maintaining the Test Policy and Test Plan
• Manage customer relationship with appropriate communication and coordinate testing activities with customer Test Manager
• Work closely with project manager, development teams and other stakeholders to manage risks and issues.
• Provide effort estimations and track the test effort to ensure adequate staffing.
• Monitor and control testing activities against planned budget and quality gates.
• Report progress to management and clients.
• Design, update, and execute functional and business test scenarios and test cases based on functional and non-functional requirements, ensuring their reusability.
• Manage test environments (baseline definition and maintenance, assessment on environment readiness)
• Manage tools for testing, tracking defects, statistics and requirements coverage reporting.
• Document and evaluate the result of the testing, investigate testing deficiencies.
• Contribute to continuous improvement of Test Management processes and procedures.

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Your Role

We are looking for a highly experienced partner enablement manager to join our JAPAC team. As a partner enablement expert, you will play a key role in shaping up an ongoing enablement strategy and empower our partners to deliver long-term customer success by ensuring partner readiness to work with their clients. 

The role sits with our JAPAC Ecosystems & Shared Services team and you will be responsible for building world-class learning and certification programs to create external partner champions, increase partner-sourced sales opportunities, and improve customer outcomes.

Partner Enablement aligns with our channel business managers to enable our external partners including Distributors, Global System Integrators, Value Added Resellers, Managed Services Partners, and Cloud Service Providers.

Your Impact

• Design, develop and implement a learning strategy to ensure reseller partner onboarding and productivity, leveraging innovative solutions to deliver accelerated learning and productivity for all customer-facing functions/roles at a partner firm.

• Deliver a personalized and enhanced learning experience for partners around products, solutions and how to do business with Palo Alto Networks. Ensure partners understand who we are, what we do and our culture.

• Enable our partners to become a global community of platform evangelists sharing ideas, experiences and solving problems together.

• Develop and deliver enablement assets, tools and programs including case studies, playbooks, story campaigns, ePublications, sales applications, etc.

• Teaming with our partners, internal stakeholders, and cross-functional teams to expand course and certification offerings for our partners. 

• Collaborating with our Tech Solution Architect team to design impactful curriculum and facilitation

• Designing learning journeys for various sales, pre-sales, and post-sales partner personas

• Collaborating with marketing and partner program teams to promote partner certification offerings

• Providing subject matter expertise to internal and external stakeholders on enablement and certification best practices 

• Designing new processes to scale the delivery for ILT, VILT, and e-learning offerings

• Working with cross-functional operational and technical teams to automate learning operations for efficiency and scale

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Teisco, Heritage Guitars, Swee Lee, Dawsons, and Manny’s. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC, and is a part of Caldecott Music Group.

We are looking for a people person who wants to begin a career in the exciting world of music, this is the best place to dive in. We’re searching for a qualified and resourceful HR Associate/Senior HR Associate who has a keen sense of accountability and be a strong driver for continuous improvement.

Responsibilities

• Recruit and facilitate the hiring of qualified job applicants by collaborating with departmental managers to understand skills and competencies required for job openings.
• Provide HR operations support eg. payroll, work passes, employment contracts, leaves & benefits administration, MOM surveys, onboarding, offboarding etc.
• Provide guidance to employees seeking information on company policies and procedures.
• Gather and analyze data with useful HR metrics.
• Upkeep employee files and records electronically.
• Organise company’s town halls and employee engagement activities.
• Ensure compliance with employment regulations.
• HR Projects and other duties assigned by the supervisor.

• Diploma/Degree qualification preferably with relevant HR experience.
• Fresh graduates will be considered.
• Excellent communication and interpersonal skills, ethics and cultural awareness.
• Aptitude for problem-solving and thorough knowledge of HR procedures and policies.
• Good knowledge of employment/labour laws.
• Ability to maintain confidential and highly sensitive information.
• Excellent team player and able to work with minimal supervision.
• Self-driven, fast learner, multi-tasker, meticulous & tech-savvy.
• Proficient in Microsoft Office (Excel, Word, Powerpoint).

• Hybrid Work Arrangement
• Competitive Remuneration
• Healthcare, Dental & Insurance Programme
• Various Leave Benefits eg. birthday, volunteer, family care, childcare
• Long Service Awards
• Employee Referral Programme
• Gym Membership Discount
• Attractive Staff Discount at our academy, purchase of musical instruments and lifestyle products

Business Development Manager Responsibilities:

Develop a growth strategy focused both on financial gain and customer satisfaction

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Requirements and skills:

Proven working experience as a business development manager, sales executive or a relevant role

Proven sales track record

Experience in customer support is a plus

Proficiency in MS Office and CRM software (e.g. Salesforce)

Proficiency in English

Market knowledge

Communication and negotiation skills

Ability to build rapport

Time management and planning skills

BSc/BA in business administration, sales or relevant field

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Manager (Responsibility Marketing)

4-months Maternity Cover

Maker Lab is excited about our latest project with our client, the world’s largest video sharing platform - on a great project to continuously drive responsible marketing across APAC. Given the growing complexity of the tech landscape, it is our duty to partner with key opinion leaders across the industry to ensure the policies and programs created not only inspire creators, audiences and users but sustain a healthy and trustworthy brand across APAC. 

As the Project Manager, you will be responsible for developing and managing essential processes and content marketing programs that will help protect the openness of the platform and strengthen the brand's reputation in the region. In this role, you’ll work cross-functionally with teams spanning Marketing, PR, and Policy to maintain APAC’s project roadmap, oversee localization timelines, manage marketing’s external claims process, and execute the region’s go-to-market strategies. You will be key in identifying process improvements, managing detailed launch calendars, leading cross-functional discussions, and building global and local stakeholder relationships. 

Role: 

• Manage web development processes and agency relationships to continue expanding the website in APAC, which allows users, creators and audiences to understand how the brand works and the policies surrounding the brand. 
• Lead localisation efforts for priority product launches and research programs by facilitating validations with the country teams, managing review timelines with the global team, and identifying opportunities to streamline ongoing workflows. 
• Develop a detailed responsibility product launch calendar for APAC in partnership with our global cross-functional team; prioritise updates to effectively allocate local resources. 
• Drive essential processes, partnering with global cross-functional teams to secure clearances to release data externally, understand policies surrounding data and publishing of data in different markets
• Support execution of campaigns across the platforms different verticals 
• Oversee quarterly budget and finance processes 
• Facilitate internal communications for the brand  (recurring newsletters), maintain team website, and lead bi-weekly syncs with global and country teams 

You:

• BA/BS degree preferred with a strong academic record
• 8+ years experience in marketing, content marketing, project management and/or program management with a digital / tech based product 
• Experience in a regional role with proven success partnering with local and global counterparts to drive results 
• Strong expertise in project management and prioritisation, keeping teams on-time and on-goal, 
• Strong understanding of key marketing processes such as product launches, etc is also key
• Ability to work on multiple projects simultaneously in a fast-paced, dynamic environment
• Excellent collaboration and communication skills, particularly in building relationships with cross-functional teams
• Acute attention to detail, with experience building and managing complex processes
• Experience managing both internal stakeholders and external partner agencies
• Exceptional problem solving skills, especially as it relates to project prioritization
• Interest in the digital media ecosystem in Asia-Pacific, with strong motivation to learn

• Exceptional verbal and written English communications and presentations skills and - ideally - fluent in another Asian language to cover projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as People projects and operation support manager at Civica

In this exciting 12 months contractual role, you'll drive the delivery of workforce solutions, ensuring smooth coordination and insightful reporting to fulfil our customers' needs while promoting a high level of employee engagement.

Overseeing a network of 300+ schools, all valued customers, you'll collaborate closely with the HRBP from our People team—truly a people-centric role! We're in search of a dynamic leader with a track record of managing large-scale projects. In this position, you'll supervise a team of 3-5 People Support Specialists and executives. This role involves direct client interaction, allowing you to play an essential part in fulfilling customer needs while making a significant impact on the schools and their libraries, ensuring they operate effectively for the benefit of the student community.

Discover more about our initiatives- Spydus Integrated Library Management System Software | Civica

What you will have to be successful in this role

• We’re looking for a friendly and relatable individual who is not only tech-savvy but also understands the power of empathy. If you thrive on challenges and enjoy thinking creatively to solve problems, while communicating effectively, we want to hear from you!
• Preferred Qualifications: Experience working with schools, overseeing large projects, and familiarity with educational environments would be a definite plus!
• Field of Focus: Educational Institutions and Libraries
• Qualification- bachelor’s degree in business or human resource with good credit in English
• Familiar with local HR practices
• Strong IT skills and proficient in MS Office is a must
• Strong stakeholder management skills

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

Roles & Responsibilities

- Teach and train individuals in the art of Muay Thai.

- Lead engaging and effective classes for students of various skill levels and ages.

- Provide technical instruction and individual feedback on techniques.

- Ensure safety and injury prevention during training sessions.

- Evaluate student progress and develop individual training plans.

- Create structured training programs tailored to different skill levels.

- Foster a positive and motivating training environment.

- Maintain equipment and facilities.

- Stay updated on industry trends and continue personal development.

- Possess strong communication, interpersonal, and organizational skills.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.

As a Credit Manager, you will be part of a team which is working to support our rapid growth at Funding Societies. Our credit team is responsible for making lending decisions. In addition to having a knack for problem-solving, it is absolutely crucial that you are willing to learn, understand and adapt to the fast paced environment.

What you will do:

Credit Assessment and Risk Analysis:

• Analyze risks, exposures, and perform due diligence for loan applicants using a proprietary platform, ensuring comprehensive risk assessment of SME clients.
• Evaluate the financial health of applicants through financial statements, market data, and industry trends, while considering macroeconomic factors that may impact the creditworthiness of the business.
• Balance credit risk and business risk by using analytical judgment to make educated and well-informed decisions on loan approvals.
• Conduct ongoing macro-economic, industry, and market analysis to understand potential impacts on the loan portfolio and provide recommendations for strengthening credit strategies.

Loan Evaluation and Decision Making:

• Evaluate, recommend, approve or reject applications based on creditworthiness, following established credit policies and standard operating procedures.
• Recommend loan/facility amounts, repayment terms based on credit risk profiles while adhering to the Company’s risk management guidelines.
• Provide risk mitigation strategies for identified risks, such as enhanced collateral or structuring of loan terms, to protect the Company from potential defaults.

Credit Risk Management and Portfolio Oversight:

• Perform data management and maintenance to ensure the accuracy, integrity, and performance of the SME credit portfolio, supporting a comprehensive risk framework.
• Develop and implement credit rating models and management processes for SME customers to ensure a robust credit rating system that reflects the borrower’s risk profile.
• Monitor and manage the SME loan portfolio on an ongoing basis, providing a forward-looking view of portfolio performance and adjusting credit strategies based on emerging trends.

Reporting and Strategic Recommendations:

• Prepare regular reports on loan portfolio performance, highlighting risk areas and making recommendations to senior management for improving credit policies.
• Take on special projects to support the company’s strategic goals, including initiatives related to credit portfolio improvement, new market penetration, and risk management.

Team Collaboration and Leadership:

• Collaborate with cross-functional teams, including financial product, operations, legal, and risk management, to streamline loan processing and support the company’s overall objectives.
• Lead and mentor junior credit analysts, ensuring consistent application of credit risk methodologies and supporting team development.

Compliance and Best Practices:

• Ensure all credit decisions are compliant with regulatory standards and internal credit policies.
• Continually refine credit scoring systems and recommend improvements to credit management processes based on industry best practices.

Scope:

• Works primarily with small and medium-sized enterprises (SMEs), providing financial analysis, risk assessment, and lending recommendations.
• Oversees loan portfolios that can range in size and complexity, requiring expertise in risk management and financial analysis.
• Plays a vital role in maintaining a balance between credit risk and business growth, ensuring both the financial health of the Company and the success of SME clients.

What we are looking for:

• Bachelor’s degree in Finance, Accountancy, Economics, or a related field.
• Professional certification (CFA, CPA, FRM) is a plus.
• Over 3 years of experience in working capital and trade underwriting, preferably focused on local SMEs in a financial institution or Fintech firm.
• 3+ years in credit risk assessment, lending, or financial analysis, with proven success in managing loan portfolios.
• Experience in creating credit rating models, policies, and procedures, with leadership potential to build processes from the ground up.
• Strong knowledge of financial statement analysis (income statements, balance sheets) and assessing creditworthiness.
• Expertise in credit risk management, loan structuring, and risk mitigation.
• Ability to analyze macroeconomic and industry data and apply it to portfolio management.
• Experience in developing credit scoring models and implementing credit policies.
• Excellent analytical and problem-solving skills for assessing and managing credit risk.
• Ability to balance credit and business risks while making sound lending decisions.
• Skilled in data-driven decision making and scenario analysis to improve credit policies.
• Independent thinker with strong writing skills and the ability to meet deadlines.
• Strong verbal and written communication for reports, presentations, and client relations.
• Effective team player who works well with internal teams and external stakeholders.
• Leadership potential to build products, credit policies, and processes from scratch.
• Capable of handling special projects aligned with the company’s strategic goals, including credit portfolio improvement and managing high-risk accounts.
• Deep understanding of credit risk, lending regulations, and banking practices.
• Familiarity with credit compliance standards and ensuring adherence to internal and external guidelines.
• Personal Attributes:
• Goal-oriented with strong work ethics, a passion for learning, and integrity in decision-making.
• Adaptable and strategic thinker who stays updated on economic trends to manage evolving risks in the SME sector.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The role requires the individual to oversee Customer Support Service (CSS) team to support 1-Net core business, operations and services with 24x7 service availability at multiple sites of Data Centre (DC), including management of DC network infrastructure, network operation/services and service delivery.

This role also requires the individual to be responsible for developing and implementing processes and procedures that interfaces with the sales process, various services provisioning and customer requirement support.

Responsibilities

• Lead and manage the team of network engineers for the operations and management of 1-Net DC Core Network infrastructure, including peering network, DC Hosting network, Cross Connect services, Data Center Corridor service and data center MMR management. Assign team resources to support daily network operations and ensuring fair distribution of assignment.
• Monitor and improve overall network performance, optimise network bandwidth utilisation and secure 1-Net Core network infrastructure from potential network security risks.
• Network capacity management to ensure adequate resources available to support business and operations needs for network services.
• Support network services for internal and external customers, response to incident escalation and coordinate team effort in determining root cause and resolving problem. To work on preventive measures such as revise SOPs, re-engineering of network architecture, upgrade/enhancement and tech refresh.
• Test and evaluate technologies for supporting new network service, contribute in planning, design and implementation of new network services.
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes, procedures, timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning
• Ensure contracted service level agreements and key performance indicators are met
• Negotiating solutions, resolving conflicts and anticipating/ handling critical situations to ensure successful delivery of service to customers.
• Manage pre-sales activities including, but not limited to RFI, RFQ & RFP preparation, solution design, technical clarification and discussion.
• Manage relationship with customers, internal stake-holders and functions. Ensure that the assigned project(s) complete & handover to customers on time.
• Develop and align network policies/process for consistent implementation across all 1-Net data centers, ensure network operations is in compliance to regulatory and certification requirement, such as IMDA regulation, ISO 22301, ISO 27001, PCI-DSS, OSPAR. Work towards continual improvement in operational efficiencies, enabling innovation, furthering productivity and delivering value.

• Minimum 6 years of relevant experience
• Extensive Knowledge and experiences in networking and network devices, capable of designing and implementation of network solutions to support business and operations needs.
• Understand and have similar experiences in IP Transit implementation and operations, Internet routing, DNS management.
• Manage network operations across multiple physical sites.
• Network protocols such as TCPIP, BGP, FTP, HTTP, DNS, etc
• Knowledge of cloud service network and service provider security best practices preferred
• Must possess Network and Security troubleshooting skills and experience with management of network devices (switches, routers, firewall)
• Deep understanding and experience on Data Center structured cabling system and MMR deployments, Cross Connect planning and implementation.
• Good understanding of IMDA regulations on SBO license, ISO 27001, ISO 22301, PCI-DSS and OSPAR requirement.
• Degree/Diploma in IT or relevant Discipline.
• Certification in CCNA, CCNP is highly preferred and ITIL will be a plus
• Good command of English, both written and spoken
• Customer-oriented, patient and a strong team player
• Working location: 1-Net East (Chai Chee) and 1-Net North (Woodlands)

The Opportunity

As a Customer Success Executive you will utilize a combination of Sales and Operations skills. In this role, you would be allocated a number of clients and you would be their main point of contact: both to train them on our platform and solutions but also upselling and looking after the project management of their studies.

The Team

The Customer Success team works closely with customers to understand their business goals and cooperate/coordinate with internal departments (Sales, Development, Product, Marketing, Finance, etc.) to ensure that we are providing superb technology, tools, products and services so our customers can achieve their goals.

 

What You Will Do

• Work with Account Management and New Business teams retaining and growing existing accounts
• Serve as day-to-day contact for assigned accounts, building trust and rapport with customers, while identifying areas of opportunity and highlighting best practices.
• Working alongside project delivery teams to ensure all projects are delivered successfully and on time
• Being an expert in the application of our product
• Perform consistently and successfully across KPI’s and measures of sales metrics, delivery/operational metrics, and customer satisfaction metrics
• Ensure customer needs are met. Providing consultative value add when they choose to deliver their research objectives via Cint.
• Ensuring projects are closed and invoiced on time
• Ensure that monthly targets are achieved including both new and existing accounts
• Train and on-board customers as needed and support their adoption of the Cint platform
• Provide feedback to product and supply teams as well as the Customer Success Director

Key Responsibilities:

• BTP(SAP Business technical platform) / Digital solutions/System integrations /eCommerce, AI Application Projects: Drive and rollout the digital solutions/projects.
• Requirement Gathering: Communicate with various business departments to collect and document requirements.
• Data Management: Assist in data collection, preprocessing, and annotation tasks, ensuring adherence to company guidelines and best practices for data handling and IT security
• Technical Implementation: Understand the system integration method (API, EDI etc). Support to design and implement the integration architecture/data structure between Cloud base system(E-commerce , middleware, external customer system) and backbone system (ERP or non-ERP system on-premises).
• Collaborative Projects: Participate in discussions, brainstorming sessions, and knowledge-sharing activities within the team. Work closely with cross-functional teams and ensuring alignment with business goals. Update and manage the project management related tool(Jira, Docupedia, TEAMS channel ,etc.)

Team Management

• Lead Wealth Management RMs in the growth, acquisition and retention of HNW clients
• Train and develop staff, monitor performance and appraise Wealth Management RMs against assigned targets
• Manage Wealth Management RMs to achieve stated sales levels by coaching and guiding them to achieve sales targets
• Jointly manage the manpower and P/L of branch service and sales operations with branch manager

Business Development

• Develop, strengthen and execute business models and strategies of Retail Banking Wealth in the Emerging Affluent, Affluent & HNW customer segments
• Participate in sales and marketing activities for affluent and high net worth clients from onshore market
• Enhance the bank’s profile in Wealth Management and grow the assigned portfolio in terms of AUM and customer base while ensuring strong customer engagement
• Assume full management responsibility of Wealth Management RMs sales productivity and ensure effective cross selling of the bank’s products and services   
• Oversee sales efforts including sales force coaching and participate in clients calls with RMs 
• Drive sales productivity (new & cross selling) of Wealth Management products
• Strong follow up skills and initiatives to ensure all time sensitive transactions are executed in a timely and accurate fashion
• Good grasp of internal processes, procedures, documentation, fees and related terms and conditions of products and services offered by bank
• Achieve balanced scorecard, service, operational and regulatory standards set by the bank

Compliance and Regulations

• Apply knowledge of relevant laws and regulations to compliance requirements in carrying wealth advisory activities for HNW clients
• Ensure sales are conducted in accordance with the internal and external regulatory requirements

Project Management

• Ad hoc project management

Key Responsibilities:

• Support the preparation and submission of MAS regulatory reports and group reports of multiple Operations units.
• Ensure the accuracy and timeliness of regulatory reports submitted to MAS as well as internal reports to Head Office.
• Investigate, remediate and review for potential data quality issues impacting regulatory reporting and participate in projects for report automation.
• Establish effective controls and support improvement initiatives in collaboration with other business/functions teams
• Keep abreast of regulatory changes and Group guidelines.
• Liaise with Compliance, IT, Finance and various stakeholders on regulatory reporting matters
• Ensure proper documentation and backup of reports.

Commercial Leadership

• Drive business growth by implementing strategic plans that foster long-term client relationships and revenue expansion.
• Develop and execute strategies to achieve 20%+ (or as agreed) revenue growth within the client portfolio.

Pipeline and Strategy Management

• Actively manage and develop a pipeline within accounts, aligned to a go-to-market strategy in collaboration with a Business Development Manager (BDM).
• Leverage business acumen to identify and capitalize on untapped growth opportunities within clients.

Client Engagement

• Dedicate over 50% of time to cultivating new business and relationships within clients, actively participating in promotional activities.
• Proactively leverage professional networks to generate new opportunities with existing clients.
• Build personal brand and relationships with senior stakeholders (C-level across business, tech, sales, marketing) within the client portfolio.
• Spend significant time face-to-face with clients, ensuring strong engagement and understanding of their needs.

Financial Management

• Accountable for revenue and profit forecasts and delivery.
• Delegate delivery responsibilities to relevant Delivery Managers (DMs) while maintaining oversight.
• For mature accounts, iteratively explore replacement pipelines to mitigate ramp-downs.
• Ensure accurate financial forecasts, projections, and adjustments.
• Manage and mitigate risks effectively, including succession planning.
• Own P&L and meet agreed financial targets (budgets, order book, revenue, margin, and other metrics).

Strategic Planning and Execution

• Ensure robust account growth planning (leveraging Client Growth Model / CGM) aligned with client business needs, including strategies for significant renewals.
• Drive continuous improvement and innovation in solutions, commercials, and positioning within the portfolio.
• Focus on building industry expertise and credentials to enhance client engagement and service delivery.

Operational Excellence

• Ensure compliance with governance, business rules, and regulatory standards.
• Embed critical initiatives and processes within the client portfolio to achieve strategic objectives.
• Foster a culture of high performance and continuous improvement within the team.

Team Summary

Value Added Services (VAS) is a key growth strategy for Visa globally, aimed at diversifying Visa’s revenue with products and solutions that differentiate its network and deliver valuable solutions across other networks.

We are seeking a dynamic Senior Manager to join our newly established GTM and Commercialization team within the VAS organization. This team is dedicated to enable accelerated revenue growth in VAS for Asia Pacific by driving scalable, predictable and repeatable sales outcomes in a data driven manner. The team collaborates closely with senior leadership as well as functional teams including Generalist and Specialist sellers, VAS solution owners, Marketing, Sales Operations, etc.

The successful candidate will be based in Singapore, working closely with both Hub and market leaders.

This role is perfect for those who thrive on variety and enjoy tackling new challenges, and not seeking a routine job profile. Given the small size of our team, the role requires a high degree of flexibility and adaptability to handle different types of work. The ideal candidate would be ambitious, commercially minded, have a keen understanding of what drives business success, and possess strong interpersonal skills.

Primary responsibilities:

• Establish scalable and repeatable GTM strategies and processes that can be applied across different products and services
• Ensure that VAS products align to local/regional client needs, are clearly positioned, are appropriately priced for target Sales channels, and have an effective Sales narrative.
• Develop centralized assets and frameworks to streamline the GTM process in region, such as client and market segmentation, sales journey mapping, competitive intelligence, penetration and whitespace analyses, etc.
• Partner with solution and sales enablement teams to drive activation of global sales plays in region
• Partner with VAS leadership to identify opportunities to accelerate revenue across VAS functions and establish a streamlined GTM implementation framework to capture these opportunities efficiently.
• Assess feasibility of VAS solutions for rollout into Asia Pacific markets and provide regional and global colleagues with local market requirements and customizations that will influence VAS expansion strategies.
• Streamline VAS pricing strategy and execution in the region by steering the development of pricing principles, creating and maintaining pricing roadmaps, as well as systematic approaches to evaluate client impact.
• Collaborate with cross-functional teams in region and global to ensure alignment and consistency in GTM strategies.
• Contribute to other VAS strategic initiatives as needed, acting as a subject matter expert on VAS capabilities as well as strategic vision.
• Work closely with the team leader to support the development and implementation of commercial strategies for VAS products.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description

• Conduct IRMS referral management for befriending and buddying services by screening all incoming referrals, directing these to the relevant executives, monitor the referral outcomes , and ensuring good record tracking.
• Handle all inquiries/ correspondences received via Centre hotline, the Active Aging General Email Account or walk-in.
• Provide administrative and logistics support to the Acitive Ageing Centre in operational documentation and reports. for example, Quarterly Department meeting notes and Monthly Centre Meetings.
• General office duties include creation of Small Value Purchase (SVPs), procurement of centre and activity supplies, handling purchase requisition, petty cash management, equipment maintenance and centre inventory.
• Compile and analyses key performance indicators, where required
• Active involvement in projects or process evaluation/ improvement exercises, as needed
• Any other ad hoc duties, as assigned.

Job Requirements & Qualifications

• Minimum “O” Level qualifications.
• Preferably with at least 1 year of working experiences in an eldercare setting or befriending and buddying services (or volunteering services)
• Good communication and interpersonal skills
• Effective in planning activities and possesses a passionate and sincere disposition to serve seniors
• Be able to work in the evening and on weekends when necessary/ required.

Please send your resume in MS WORD apply via APPLY NOW indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

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Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.

We are seeking an experienced and highly motivated Healthcare Quality Manager to join our dynamic team to oversee and enhance the quality standards across our clinical and operational processes. This role offers a unique opportunity to work closely directly with the CEO and top-level management and contribute to the company's strategic vision within the healthcare industry. This role will be responsible for ensuring compliance with healthcare regulations, improving patient care outcomes, and optimising operational efficiency. The ideal candidate will bring a strong background in healthcare quality management, a passion for continuous improvement, and the ability to drive initiatives that ensure the highest standards of care.

• Develop, implement, and maintain quality assurance programs tailored to the clinical and hospital environment.
• Collaborate with clinical teams, operational managers, and leadership to identify areas for improvement and implement evidence-based solutions.
• Conduct thorough audits, inspections, and evaluations to ensure clinical processes adhere to regulatory standards (e.g., Joint Commission, CMS).
• Analyse clinical data and operational metrics for trends and performance anomalies, driving quality improvements in patient safety and care outcomes.
• Ensure the quality and efficiency of clinical operations, working closely with relevant teams to align with industry standards and patient care goals.
• Provide detailed reports and direct feedback to executive leadership regarding quality metrics and clinical outcomes.
• Oversee and audit clinical and operational quality, ensuring that all procedures meet healthcare regulations, standards, and internal policies.
• Develop, implement, and monitor quality assurance and improvement plans across all departments.
• Ensure compliance with all regulatory bodies (e.g., JCI, Ministry of Health) and maintain up-to-date knowledge of relevant regulations.
• Lead the organisation in accreditation and certification processes, including preparation and follow-up on assessments.
• Collect, analyse, and present quality performance data, providing actionable insights to drive continuous improvement.
• Implement and track key quality performance indicators (KPIs) for both clinical outcomes and operational efficiency.
• Facilitate training programs to ensure staff understand and adhere to quality standards and best practices.
• Foster a culture of safety, quality, and compliance throughout the organisation.
• Conduct regular internal audits to monitor compliance with internal and external standards and recommend corrective actions where needed.
• Stay updated on industry trends and best practices in healthcare quality management to continuously refine and improve processes.

• A minimum of 6 years of proven experience in clinical operations and quality management, or similar role in the healthcare sector.

• Strong knowledge of QA methodologies, tools, and regulatory standards applicable to healthcare.
• Experience designing, implementing, and managing quality assurance programs in compliance with healthcare regulations.
• Excellent communication skills with the ability to work collaboratively with healthcare professionals and influence decisions at a senior management level.
• Strong analytical skills with a focus on data-driven decision making in clinical operations.
• Familiarity with regulatory bodies such as the Joint Commission, CMS, and other healthcare compliance standards.
• In-depth knowledge of healthcare regulations, quality standards, and accreditation processes.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable recommendations.
• Excellent interpersonal and communication skills, with the ability to work collaboratively across teams.
• Certification in Healthcare Quality (e.g., CPHQ, Lean Six Sigma, or equivalent) is preferred.
• Strong project management skills with the ability to lead initiatives from conception to completion.
• Familiarity with quality improvement methodologies (e.g., Plan-Do-Study-Act, Lean, Six Sigma).

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

• Stakeholder Management:
  Build and maintain strong relationships with key client stakeholders, ensuring alignment on recruitment needs, business strategies, and overall objectives.
• HR Business Partnering:
  Act as an HR Business Partner for key account(s), delivering tailored recruitment and HR solutions to meet the client's strategic goals. Provide advisory support on HR policies, talent acquisition trends, and workforce planning.
• Employee Management:
  Oversee the onboarding, management, and development of employees within the RPO model, ensuring high levels of engagement, satisfaction, and retention.
• Performance Management:
  Execute performance management processes for client teams, including setting KPIs, conducting performance reviews, and delivering feedback to optimize productivity and service delivery.
• Client Delivery & Recruitment Oversight:
  Manage end-to-end recruitment processes for clients, ensuring timely delivery and achievement of hiring goals. 
• Reporting & Analytics:
  Provide regular updates and reports to clients, employee performance, and overall account health.
• Problem-Solving:
  Proactively identify issues and recommend solutions to enhance client satisfaction and operational efficiency.

• Singaporeans and PR preferred

• Experience:
  Minimum of 1 year of experience in HR Business Partnering or Talent Acquisition, preferably within an RPO model.
• Skills:
• Strong stakeholder management and interpersonal communication skills.
• Proven expertise in employee/employer management and performance management.
• Strong analytical skills with the ability to present data-driven insights.
• Excellent problem-solving and decision-making abilities.
• Preferred:
• Previous experience managing large-scale recruitment projects within the RPO framework.
• Familiarity with Applicant Tracking Systems (ATS).

• Collaborative and dynamic work environment
• Environment that allows/appreciates initiatives
• Career growth opportunities in a fast-evolving industry

Job Description:

· Execute procurement processes in PCF’s Procurement Management System (PMS), including creation of Small Value Purchase (SVP)/Request for Quotation (RFQ), Purchase Order (PO), Goods Received Note (GRN)

· Work closely with Information Technology Division (ITD) and Procurement department (PRO) on technical issues encountered on PCF PMS

· Coordinate with Finance Division (FID) on payment matters

· Liaise with PRO to execute necessary follow-up actions and ensure proper closure of outstanding cases recorded such as in aging reports

· Work closely with Senior Care Centres (SCCs) and Active Aging Centres (AACs) for procurement and payment related matters

· Manage SCC/AAC staff’s professional development training process including registration, marking of attendance, and account activation via PCF Learning Management System (LMS) and Agency for Integrated Care (AIC) LMS platforms; while taking charge to relevant ensure course fee payments are processed

· Maintain SCC/ACC staff’s training records online

· Procure furniture and equipment for new centres alongside Centre Manager, Senior Nurse, Therapists as well as Admin and Finance team

· Perform grant claim submissions

· Take down minute notes for meetings

· Undertake projects and tasks that might be introduced from time to time

Job Requirements and Qualifications:

· Degree in Business Administration or Economics or Management (minimum Polytechnic Diploma in Business or Management if candidate has excellent career track in relevant experience)

· At least 2 years’ experience in administration, financial or procurement portfolios

· Proficient in Microsoft Office – MS Word, Excel and Powerpoint

· Good team player with good analytical and problem-solving skills.

· Able to multi-task, well organised and meticulous

Please send your resume in MS WORD or apply via APPLY NOW indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.”

We are looking for an experienced Senior Business Analyst to play a pivotal role in bridging the gap between our organization and our clients within the professional services sector. In this role, you will apply your analytical expertise and outstanding client engagement skills to identify and resolve business and technical challenges while driving improvements in our service delivery processes. Additionally, you will leverage insights from client interactions to enhance business strategies and operational efficiencies.

We are seeking a solution-oriented professional who enjoys collaborating with clients and can effectively communicate complex business and technical concepts. As a trusted advisor to our clients, you will be responsible for delivering prompt, accurate solutions that meet their needs. If you excel in a dynamic environment and are passionate about making an impact, we would love to hear from you.

Responsibilities

• Act as the primary point of contact for clients, working closely with them to understand and diagnose business challenges, troubleshoot issues, and escalate as necessary.
• Research and develop solutions for common business and operational challenges; create and maintain a comprehensive knowledge base that empowers clients to address routine issues independently.
• Implement preventive measures and solutions to streamline service delivery, including developing best practices, guidelines, and checklists to improve response to recurring challenges.
• Generate reports and analyze client data to identify trends and insights, providing actionable recommendations that shape future business processes and service offerings.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 5-7 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong analytical and problem-solving skills, with the ability to quickly understand and resolve complex business challenges.
• Exceptional communication and interpersonal skills, capable of articulating business and technical solutions to both clients and internal teams.
• Proficient in data analysis and reporting tools, with experience in delivering insights to support business decisions.
• Self-motivated and able to manage multiple projects and priorities in a fast-paced environment.
• Familiarity with professional services workflows, as well as experience with Agile or Scrum methodologies, is a plus.

Benefits

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

Your Career 

As a Senior Technical Sales Manager, you will collaborate closely with your sales partner across the APJ region, forging robust relationships with targeted MSP/MSSP partners. Your primary mission will be to introduce Prisma SD-WAN and SASE solutions, along with other products from our platform portfolio, to their clientele. Armed with deep technical expertise in networking, routing, and managed cybersecurity services, you'll not only establish trust with our MSP/MSSP partners but also work collaboratively to fortify the security of their managed services. Leveraging insights gained from your customer interactions, you'll offer valuable feedback and suggestions to our product management teams for new feature development and enhancements.

Your Impact

• Architect and promote validated SD-WAN/SASE solutions to MSP/MSSP partners, empowering them to offer these services as managed offerings to their customers
• Identify prospective and existing customer opportunities that align with our solution offerings
• Collaborate closely with regional sales leadership to provide strategic and tactical sales support
• Foster growth by cultivating and nurturing relationships with current and potential MSP/MSSP partners
• Serve as the go-to technical advisor for MSP/MSSP partners, earning their trust and respect
• Establish yourself as a trusted consultant for MSP/MSSP partners' sales, product, and engineering teams
• Execute and oversee sales strategies in partnership with your Sales Account Manager and MSP/MSSP partners
• Ensure the ongoing satisfaction, support, and adoption of new products and services by both MSP/MSSP partners and their end customers
• Effectively convey Palo Alto Networks' market leadership and value propositions
• Exhibit exceptional verbal and written communication skills to manage interactions with customers and partners
• Demonstrate agility in working within small, creative teams as well as cross-functional teams
• Champion collaboration and teamwork as fundamental principles
• Embrace an ambitious and proactive attitude
• Pursue continuous self-improvement and learning to maintain technical leadership in relevant technologies such as Networking, SD-WAN, SASE, data center, public cloud, cybersecurity, 5G, and more

The Food & Beverage Sales & Event Manager is responsible for driving food and beverage sales through the planning and execution of events. The incumbent is key duties include identifying and pursuing new business opportunities, coordinating with clients to customize event details, and working with internal teams (culinary and service) to ensure seamless event operations. He/she also manage event budgets, track sales performance, and provide excellent customer service throughout the process. Additionally, the manager is responsible for maintaining relationships with clients to encourage repeat business and staying informed of industry trends to remain competitive.

How does your day look like?

Event Sales & Coordination: 

• Lead the sales efforts for F&B-related events such as corporate functions, and private events.
• Collaborate with clients to understand their needs and customize offerings.

Business Development:

• Develop and implement strategies to grow F&B event sales. Identify potential clients, generate leads, and build strong relationships to drive repeat business.
• Conduct site tours and presentations for potential clients.
• Prepare and negotiate contracts, ensuring compliance with hotel/event policies.

Event Planning & Execution:

• Oversee all aspects of event planning, including menu design, budgeting, staffing, and logistics. Ensure that events are executed seamlessly and exceed client expectations.
• Oversee event setup and teardown, ensuring all details are in place and aligned with client expectations.
• Monitor event timelines and make real-time adjustments as needed Contracting

Revenue & Budget Management:

• Collaborate with the finance department to manage event budgets and pricing strategies.
• Track and report on event profitability, ensuring revenue goals are met.
• Manage all billing and payments related to food and beverage events.
• Marketing & Promotion:
• Collaborate with the marketing team to create promotional materials and strategies for food and beverage events.
• Assist in organizing special promotions and events to drive additional revenue.

Client Relations:

• Serve as the main point of contact for clients, ensuring excellent communication throughout the event planning process. Handle any issues or last-minute requests professionally and efficiently.

Collaboration:

• Work closely with the culinary team, front-of-house staff, and external vendors to ensure smooth event operations and high-quality service.

Sales Targets & Reporting:

• Meet or exceed event sales targets. Prepare regular sales reports and forecasts for management review.

Market Research:

• Stay informed on industry trends, competitor offerings, and customer preferences to keep the F&B department competitive and innovative.

Budget Management:

• Manage event budgets, control costs, and ensure profitability for each event.