Customer Coordination

1. Customer Support: Serve as the primary point of contact for customers, addressing inquiries, concerns, and providing timely resolutions.
   Maintain a positive and professional rapport with clients, fostering long-term relationships.
   
2. Order Processing: Process customer orders accurately and efficiently, ensuring timely delivery of products.
   Collaborate with internal teams to coordinate order fulfillment and logistics.
   
3. Communication and Coordination: Effectively communicate product information, promotions, and updates to customers.
   Collaborate with Sales, Marketing, and Logistics teams to ensure streamlined operations.
   
4. Issue Resolution:Identify and resolve customer issues promptly, ensuring a high level of customer satisfaction.
   Escalate complex issues to the appropriate departments for resolution.
   
5. Documentation and Reporting: Maintain accurate and up-to-date customer records, order details, and service-related documentation.
   Generate reports on customer interactions, feedback, and order statuses.
   

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in customer service or a related role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Familiarity with CRM software and order processing systems.

Benefits:

• Competitive salary
• Health and wellness programs
• Opportunities for professional development
• Collaborative and dynamic work environment

If you are passionate about customer service, thrive in a fast-paced environment, and are eager to contribute to Totachi's success, we invite you to apply for the Customer Service Coordinator position. Join us in delivering excellence to our customers!

Reporting to the Head of Settlement, the successful candidate will perform the following duties. The role will be based in Singapore.

Main Responsibilities:

Treasury Related Transactions

• Check and settle treasury transactions (loan, fixed deposit and foreign exchange), ensure all details on the confirmation letter match with the supporting document, ensure no non-compliance of trading limits and counterparty global exposures as per Company’s policies and procedures
• Prepare loans and fixed deposit drawdown/rollover/repayment/prepayment notices, get authorised signatories signed timely before sending to banks
• Liaise with banks for loans rate fixing and payment, ensure details in bank advice matches against Reval system data

Group Bank Account Administrative

• Liaise with bank for preparation of bank account opening onboarding document pack
• Assist in online banking platform user’s access rights setup, update and review
• Prepare notice letters to banks for the update of bank account authorised signatories

Compliance, Control and Reporting

• Collate and/or prepare Know Your Customer (“KYC”) information requested by banks relating to loans and entity bank accounts
• Prepare financial reports for internal and external stakeholders within tight timeline
• Monitor time-sensitive payments, ensure all the payments are settled on value date

Requirements:

• Diploma or Degree in Accountancy/Finance/Economics (or equivalent) with at least 5 years of relevant working experience in Corporation Treasury Operation or Finance Department
• Meticulous, focus on details and proficient with numbers
• Hands-on experience in various Treasury Management Systems or experience on system project implementation, will be an advantage
• Proficiency in Microsoft Office particularly MS Excel and MS Word
• High integrity, fast learner, good interpersonal skills, good team player
• Diligent and able to multi-task and meet tight deadlines in a fast-paced working environment

Job Responsibilities include, but are not limited to:

*Responsible for the outlet's P&L and work in-line with given budget statement

*Analyze and manage financial results of the outlet to ensure maximum profitability.

*To ensure that the outlet is maintained for its quality control standards, grooming, appearance, discipline, safety administration, cleanliness and hygiene etc are maintained in all areas.

*To ensure restaurant Inventory is up-to-date and all equipments are properly maintained

*In-charge of restaurant SOP/Risk Management and Workplace Safety /FSMS-Food Safety Management System/Outside Catering SOP, training and coaching of all service crews and overseeing kitchen members

*Ensure that all products are prepared and presented in accordance with company standards as instructed by the CEO and his assigned personnels.

*Monitor and control food/beverage to minimize wastage and spoilage

*Create/plan your own marketing proposal for your outlet, plan festive menus in advance together with your head chef and work closely with the Marketing Department to launch all proposals.

*Excellent leadership skills and lead by example and take complete ownership of the restaurant.

* The ability to command and lead a high volume kitchen and service operations including outside catering

*Any ad hoc projects as assigned by the CEO and his assigned personnels.

Requirements:

*Must have at least minimum 2 years of working experience as a restaurant manager and or cum sommelier, managing either: European, Mediterranean, Spanish and or French cuisine .

*A Diploma holder /others relevant certificate

*This job description is not intended to detail every aspect of your job or list every task you may perform. It is provided as a general overview of the skills and responsibilities required to do this job successfully.

*Please send CV to [email protected]

About the company:
a leading global provider of game-changing logistics solutions to companies in every major industry, committed to being an Equal Employment Opportunity Employer

Other Details:

• Employment Type: Full-time employment
• Salary Range: Up $4000 + AWS
• Location: Pioneer
  
• Job Summary:
  As a Material Planner in the data center, you will play a main role in ensuring the flow of materials and resources required for efficient data center operations. Your responsibilities include material planning, daily coordination, ground material checks, system verification, and supporting team supervisors in material tracking processes.
  
  Key Responsibilities:
• Material Planning
• Daily Coordination
• Systematic Tracking
• Order Management
• Metrics Management:

Requirements:

• Min 3yrs of experience
• Strong understanding of inventory management, systems and software - SAP, JDA, Excel.
  

To apply online please use the 'apply' function, alternatively you may contact Gracelyn Teo at gracelyn.teo(@)randstad.com.sg or +65 98254517

(EA: 94C3609/ R21101213 )

about the job
In this dynamic role, you will be tasked with overseeing the regional card product portfolio, encompassing P&L responsibility, product roll out, commercialisation strategy, and market competitive analysis for credit card products across the region. Travel may be required for this position.

• Identify and address customer needs while formulating comprehensive regional card strategies.
• Develop a product road map, overseeing product development, and leading commercialisation efforts.
• Utilise client and transaction data to analyse product performance, identify sales growth drivers, and pinpoint areas for improvement.

skills and experience required

• Possess a robust background in card operations and a demonstrated success record in product development, launch, and commercialisation. Preferably, have experience in a regional capacity.
• Willingness to travel for work is required.
• Maintain a customer-centric approach with a keen eye for detail to craft best-in-class solutions.

To apply online please use the 'apply' function.

(EA: 94C3609/ R21103354)

#seeingthepossibleinyou

Working Days: 5 working days ( 1 weekday off, 1 weekend off )
Working Hours: 11am - 9pm
Working Location: Nearby Maxwell MRT
Salary: $ 7000 to $ 8000

Requirements:

• Possess at least a Tertiary education certification
• At least 5 years of working experience in the fine dining Michelin Restaurant is required for this position
• Preferably in senior roles in F&B / Restaurant service or equivalent
• Required to work 6 days work week and able to work on weekends and Public Holidays
• Excellent hygiene standards
• Ability to work at flexible hours and on weekends

Job Responsibilities:

• Managing and oversee daily operations and ensure compliance to operations standards and procedures
• Managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Plan weekly schedule planning and daily team floor plan
• Hires, trains and provide on-going communication to staff and deliver first-class service to customers
• Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave
• Maintain safety requirements in the restaurant
• Handles customers' feedback promptly
• To comply ad-hoc with all the admin and paperwork requirements
• Assist and support any other relevant business duties and responsibilities as and when assigned by the Management.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Red Hat Services team is looking for an experienced, enterprise-level engineer to join us as a Technical Account Manager in Singapore. In this role, you will serve as a trusted advisor who will work with a small set of key strategic customers to provide practical technical and architectural guidance for the Red Hat Ansible Automation.

You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for any major incidents, managing customer expectations and communications to a resolution of such incidents. As a Technical Account Manager, you will work closely with our Engineering, R&D, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need to have excellent collaboration skills and ability to learn new technologies quickly and use their time efficiently.

Job Responsibilities

• Manage and grow customer relationships by delivering attentive, relationship-based support
• Build a sense of trust with customers and serve as their advocate within Red Hat
• Perform technical reviews and share knowledge to identify and prevent issues
• Gain an understanding of customer technical infrastructures and environments, hardware, and offerings
• Create customer engagement plans and keep the documentation on customer environments updated
• Support enterprise customers, implementing automated and containerized cloud application platform solutions
• Perform initial or secondary investigations and respond to online and phone support requests
• Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve issues
• Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues
• Participate in internal projects and initiatives and serve as a subject matter expert and mentor for specific technical or process areas
• Deliver key portfolio updates and help our customers successfully implement upgrades
• Manage customer use cases and maintain clear and concise case documentation
• Engage with Red Hat's solutions engineering teams to help develop solutions patterns based on customer engagements as well as personal experience that will guide platform adoption
• Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success
• Communicate how specific Red Hat’s cloud solutions and our cloud roadmap align with customer use cases
• Travel, as necessary, to visit customers and attend events within the region
• 5+ years of experience working in customer support, development, engineering, or quality assurance (QA) organization
• Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support
• Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely
• Competent comprehension of enterprise architecture and strategic business drivers
• Ability to manage multiple issues and projects with a focus on detail
• Aptitude to learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms
• Plus to be Singaporean/SG PR to support Singapore Governments customers

Required Skills

The following are considered a plus:

• Experience with automation of playbook creation and maintenance
• Bachelor's degree in a technology-related discipline, preferably computer science or engineering
• Prior experience working in a technical leadership or mentorship role
• Experience with training and presentation delivery
• Expertise with enterprise cloud solutions like Platform-as-a-Service (Red Hat OpenShift), containers, Kubernetes
• Experience working in DevOps environments
• Software engineering background; experience with RPM-based Linux and Java technologies
• Experience deploying applications in cloud environments
• Experience developing containerized applications
• Good understanding of continuous integration (CI) and continuous delivery (CD) concepts

Partnering with a well-established Private bank, we are currently sourcing for a Client Onboarding AVP. Seated within line 1.5, you will be tasked to ensure the bank’s client onboarding, continued AML/CFT monitoring and reviews.

RESPONSIBILITIES:

You will take ownership in ensure a comprehensive, prompt, and high-quality review of new client onboarding requests, encompassing account approval and provide guidance to the front office and team colleagues on client onboarding issues, addressing deficiencies in KYC information and documentation.

You will conduct independent and meticulous reviews, incorporating plausibility checks and validation of Clients' Source of Wealth and source of funds. You will Collaborate with key stakeholders to facilitate a seamless onboarding process and deliver training to team members and front-office colleagues on KYC AML matters.

Responsible for Identify gaps and implement controls, including system and process enhancements, to align with industry best practices and meet current and future requirements in a dynamic regulatory environment and evolving AML landscape.

REQUIREMENTS:

To be qualified for this position,

• Minimum 7 years of experience in AML/KYC under a risk and control function in a private banking environment.
• Knowledgeable and sensitive to the risks (PEP, Sanctions, reputational risks) and suspicious activities typical of private banking clients.
• Knowledge of regulations including MAS, HKMA and other intergovernmental / non-governmental organization such as FATF / Wolfsberg.

Please contact Xuan Kwok at +65 6950 0354 or [email protected] for a confidential discussion.

EA License no: 16S8066 | Reg no.: R1433611

Only successful candidates will be notified.

We are looking for an energetic and vibrant individual with experience in Business Development or Marketing. In this newly created role, you will be working closely with teams in Singapore and across ASEAN to support growth through implementing the regions Marketing and Business Development strategy. 

This position requires a high degree of organisation with the ability to engage with colleagues across countries, departments and at all levels. The successful candidate will receive guidance and support to ensure success.

Responsibilities

• Manage inbound enquiries and maintain a pipeline of opportunities.
• Collaborate with Directors and Partners across various service lines to respond quickly to enquiries.
• Communicate with existing clients and prospects to understand their needs.
• Maintain client activities in our CRM system.
• Prepare reports on business opportunities, progress and KPIs.
• Assist in preparing proposals and templates, ensuring they adhere to brand guidelines.
• Act as the key point of contact for multi-firm proposals and collaborate with firms across ASEAN to gather materials required for proposals.
• Track and monitor proposal progress, ensuring coordination and communication.

Requirements

• 3-5 years of experience in a similar role, experience in professional services a plus.
• Strong teamwork, initiative, and interpersonal skills.
• Excellent project management skills, with the ability to prioritise tasks and meet deadlines.
• Excellent communication skills and ability to manage senior-level relationships.
• Strong skills in written and oral English.
• Proficient in Microsoft office.
• Experience with CRM tools is a plus.
• Technical knowledge in either tax or audit is a plus

We are proud to be an equal opportunity firm where we celebrate what makes our employees unique. We are committed to nurturing our inclusive workplace and strongly encourage people from all backgrounds and walks of life to discover more about us.

- lead and work with different teams to ensure all the business runs well

- manage and achieve business markets

- execute business strategies to support this branch's growth and expansion with professional mindset

- evaluate performance, productivity and competitiveness

- hire and train staffs

- manage budgets and sales revenue efficiently

- communicate with Head Office, Seoul and share feedback with staffs in Singapore

- professional level of verbal and writing proficiency in English and Korea

• Manage and ensure a smooth operation across all departments to meet delivery deadlines.
• Liaise with department leads to coordinate inter-departmental schedule, makes technical decisions and ensuring resources are well maximised.
• Join site meeting to interact with external customers to negotiate on technical and contractual matters.
• Implement upgrading of workforce, cost effectiveness, improvement of manufacturing standard and quality control.
• Supervise and control all budget elements to ensure cost-effectiveness.

Requirements:

• Diploma in Mechanical Engineering.
• At least 5 years of welding and machining experience in Oil & Gas industry.
• Strong leadership, planning, interpersonal, communication and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R1326740

Job Description & Requirements

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Digital Delivery Manager.

Principal Responsibilities

• Point of contact for Singapore market business teams liaising with the global value stream delivery teams
• Establish a holistic view of delivery across all funding sources
• Establish market delivery governance to optimise interactions with Regional and Global teams
• Build strong relationships and credibility with the executive teams and be seen as a trusted advisor when it comes to digital transformation and delivering complex change
• Identify delivery blockers and co-ordinate resolutions across market, regional and global stakeholders
• Help market teams to build investment cases at an aggregated level linking to the OKRs
• Support global teams to synthesize investment demands from the Market and identify common capabilities and prioritize scalable solutions for delivery
• Work with the markets to understand local priorities and ensure they are visible to Regional and Global stakeholders
• Coordinate market demand and liaise with the value streams for guidance on global solutions and VS backlog prioritisation
• Translate the strategic priorities into a meaningful, executable, prioritized roadmap and facilitate their design and execution
• Assess local demand and identify capability gaps in order to deliver the VS outcomes
• Collaborate with the Business stakeholders in leading or supporting strategic initiatives
• Support the Business and markets in designing, facilitating, and running workshops, and in proposing recommendations
• Ensure key learnings are captured to improve methodologies and share best practice
• Work with the other Market Engagement Teams to share learnings and identify synergies across markets

Qualifications

• University degree holder
• Previous experience in a Management Consulting company, or an equivalent internal role is preferred
• Experience of managing a large portfolio of change projects
• Strong analytical background, including being able to contextualize data into business activities and conclusions
• Experience in applying principles of Design Thinking, Lean, Business Architecture and Six Sigma methodologies
• Ability to think laterally and innovatively and find creative solutions, with a proactive approach to problem solving
• Ability to build strong relationships with stakeholders based on a good understanding of their objectives and the services they require to meet those objectives
• Experience in facilitating workshop and working groups using Design Thinking methods
• Ability to articulate and communicate complex problems into an approach to identify solutions
• Experience working in, and successfully navigating, a large and complex organisation
• Versatile experience, working with people in both technical and non-technical environments
• Proficient in Excel and PowerPoint, and ideally JIRA and Confluence
• Experience working in a retail or commercial banking organisation is preferable, but not essential
• Strong written and verbal communication skills, ideally including experience presenting to C-Suite level stakeholders

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://mycareer.hsbc.com/en_GB/external/PipelineDetail/Digital-Delivery-Manager-Wealth-Personal-Banking/214646

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Our client is actively searching for a Senior Assistant Manager, Family Medicine - 2 years Contract to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

This role will lead a team in the planning, implementing and operationalising of programmes under Foundations in Clinical Practice (FCP). In addition, this role will help to establish, review and streamline the existing administrative processes and ensure continual improvement of the FCP programmes.

The responsibilities of this role are:

• Lead team in planning, implementing and operationalising the following FCP Programmes:Polyclinic Placements
  Family Physicians (FP) Placements
  Communication with Patients (CWP)
  Physical Examinations (PE)
  History & Clinical Reasoning (HCR)
  Community Selectives
  Procedural Skills
  4-week Hospital Posting
  
• Lead team in planning, implementing and operationalising the Longi-tudinal Patient Experience Programme (LPE)Support in the planning and developing of Longitudinal Patient Experience programme with directors from Medicine, Nursing, Pharmacy and Dental
  Oversee the organising, implementaing and providing on-site support for students and tutors briefing sessions and workshops
  Recruit health clusters’ and General Practitioners tutors
  Plan the allocation of students’ groupings and allocation of tutors
  Oversee the creation of learning events, assignments and feedback events on Entrada (learning management system) and feedback portal
  Track FPs’ teaching hours and ensure that they achieve the stipulated hours as per their appointment
  Manage LPE email account to answer students and tutors’ enquiries
  Generate tutors and students’ feedback reports for faculty review
  Verify and confirm tutors’ teaching activities for disbursement of PECT to teaching partners
  
• .Support in developing a pipeline of new and young educators to support the Division’s Education missionSupport in determining PECT funding that Department is eligible to receive, determine teaching needs and work out an allocation of funds to appoint adjuncts and part time tutors
  Track and maintain database of adjuncts and part time tutors to ensure timely appointments, reappointments and lapse of appointments
  Track adjuncts and part time tutors’ teaching hours and ensure that they achieve the stipulated hours as per their appointment
  Collate documents for processing of new FM appointments. Liaise with Academic Affairs for the new and renewal of FM appointment matters
  Prepare faculty’s teaching scores for management’s review
  
• Other Undergraduate Education WorkSecretariat duties (planning agenda, collating slides, scheduling and taking minutes) for bimonthly undergraduate education meetings
  Support in organising department activities and events
  Onsite support for department undergraduate teaching activities
  

The ideal candidate will need to have the following qualities and experience:

• Degree in Business Management / Administration
• Experience in leading a team to manage administrative and operations matters pertaining to implementing undergraduate programmes in a University setting
• Team player with ability to work independently
• Meticulous with an eye for detail
• Resourceful, excellent in communication (written and oral) and organisational skills
• Possess creativity in making things happen
• Proficient in Microsoft Office Application (Word, Excel and PowerPoint)
• Professional and adaptable to a fast-paced environment

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Team Management: Oversee and manage all F&B personnel, including hiring, training, scheduling, and performance evaluations. Operations Oversight: Supervise daily F&B operations to ensure adherence to quality and service standards. Customer Service: Maintain high levels of customer satisfaction by addressing complaints, resolving issues, and ensuring a positive dining experience. Menu Planning and Development: Collaborate with owner to create menus, plan special events, and introduce new dishes or promotions. Inventory Management: Control inventory levels, order supplies, and manage stock to minimize waste and optimize cost-effectiveness. Financial Management: Monitor budgets, analyze financial data, and implement cost-control measures to maximize profitability. Compliance: Ensure compliance with health and safety regulations, sanitation guidelines, and licensing requirements.

Responsibilities

• Develop, implement and lead the strategies to grow regional/global presence.
• Build and explore a pipeline of business opportunities on new and existing products and services.
• Create strong relationships with our existing and potential partners.
• Coordinate and communicate with different business teams and stakeholders across different levels including C-levels.

Requirements

• Minimum 5 years of experience in Business Development in IT or Finance industry
• Ability to develop and maintain partner relationships and collaborate with various stakeholders
• Strong foundation and interest in the overall blockchain industry
• Excellent written and verbal communication and problem-solving skills in both English and Korean(preferred) to communicate with HQ.
• Outstanding interpersonal and presentation skills

General Administrative

• Assist Regional Manufacturing Director’s Office and Plant Leadership Team in special assignments and/or projects related to Tuas including visit coordination and management
• Support the HR administrative and coordination matters on onboarding and offboarding employees and employee engagement activities
• Coordinate and lead mandatory training session across functions
• Maintain records of all site functional, technical, and leadership trainings for employees
• Assist on vendor payment processes

Facilities Management

• Support Engineering Team in facilities management and improvement projects execution (liaising with vendors)
• Create a conducive community experience in the administrative workplace that are both engaging and productive with human-centric experiences
• Lead 5S implementation across functions in within office area
• Supervise daily operations of 3rd party canteen, office utilities, and transportation services based on contract guidelines
• Set regular checkpoints with canteen committee to continuously improve services and address any pressing concerns
• Oversee 3rd party contract services providers to ensure compliance to human rights policy

Requirement:

Bachelor’s Degree with at least 2 years of Admin or HR Generalist experience.

• Lead tender team and plan sales strategies to meet company’s target.
• Handle for project budget and ensure tender submission within tight deadline.
• Plan and prepare business proposals and solutions.
• Develop cost competitiveness during tender for higher profit margins.

Requirements:

• Degree in Quantity Surveying or equivalent.
• At least 5 years of tendering works experience in Singapore Construction Industry.
• Excellent presentation and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

. Develop strategies and implement activity plans to increase user retention and conversion rates.

. Maintain working relationships with existing clients to ensure exceptional service and identification of potential new sales opportunities.

. Identify appropriate prospect, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business across categories offered.

. Use value-based selling to affectively manage all aspects of a complex sales cycle.

Our client is actively searching for a Assistant Manager or Senior Assistant Manager, Family Medicine - 2 yrs contract to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The incumbent is the lead administrator to support the faculty to plan, coordinate and operationalise the Phase III Family Medicine Posting & IV Electives. This role will establish, review and streamline processes to ensure administrative excellence and continual improvement in programme management.

The responsibilities of this role are:

• Lead a team to plan, co-ordinate and operation-alise the Phase III Family Medicine Posting
• Plan for all students to have placements at the various teaching sites: polyclinics and private Family Physicians
• Engage Adjuncts and plan for their involvement in campus-based teaching including Foundation Week, Simulated Clinical Training sessions, End of Posting Tests and Clinical Exams
• Lead team in organising all teaching materials before they are uploaded onto Learning Management System (LMS) in a timely fashion for tutors and students
• Support faculty in preparing the Posting Guide. Review & update documents for student (which includes Articles, Assessment Forms, Fundamentals, Essentials, and Compulsory Items Guide) on LMS before the start of Academic Year
• Collate Student Feedback requests from students
• Lead in the planning and implementation of posting’s End of Post-ing Tests and OSCEs
• Compile marks of all assessment components and ensure strict compliance with School’s standard operating procedures to achieve zero exam error
• Oversee the planning, coordinating and operationalising of Phase IV Family Medicine Electives
• Plan and organise outreach events to attract students’ interest in taking up Phase IV Family Medicine Electives
• Be attuned to School’s policies and standard operating procedures related to curriculum and assessments. Ensure that department’s processes are aligned and, when needed, develop workflows which may be unique to department needs
• Support in the process of appointing and renewing Adjuncts. Track their deliverables, provide data and reports to aid in manage-ment’s decision making
• Secretariat for bimonthly undergraduate education meeting
• Other Undergraduate Education Work

The ideal candidate will need to have the following qualities and experience:

• Bachelors degree in Business Management / Administration
• Demonstrated leadership skills in managing small teams with strong sense of initiative
• Experience in planning, managing and implementing undergraduate pro-grammes, from conception to completion, in a University setting
• Resourceful with a creative ability to make things happen and solve problems
• Meticulous with a good eye for detail
• Excellent communication skills: both written and oral
• Strong team player with a high degree of professionalism and initiative
• Proficient in Microsoft Office Applications (Word, Excel and PowerPoint)

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Company Description

Vialto Partners is a market leader providing globally integrated solutions supporting global workforce mobility, including immigration, tax, compensation and incentive, managed services, and digital solutions. As a trusted advisor of compliance, consulting and technology services to multinational corporations, the firm solves complex, cross-border workforce mobility challenges to ensure its clients and their employees have a consistent and compliant global mobility experience.

Job Description

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise, while providing the critical context to make informed and compliant decisions. With clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses, the work we do is diverse.

As a Senior Associate, you will be based in the Singapore office and be given exciting opportunities to provide Singapore global mobility services to internationally deployed staff in and out of Singapore across a variety of industries. This will also be a springboard to develop your consulting and advisory competencies.

• You will manage and work with an exclusive portfolio of clients who have a varying number of internationally deployed staff in and out of Singapore
• You will deliver a series of tax services to our clients – including managing tax compliance matters from end to end for companies and their expatriate employees, developing effective tax minimisation strategies, identifying tax planning opportunities to minimise tax costs and cross-border tax matters and managing client relationships.
• Possess good analytical skills to analyse individual and employment tax laws including conducting tax briefings to expatriate employees.
• Be proactively involved in marketing and business development activities to help identify and research opportunities on new/existing clients
• Develop strategies to solve complex technical challenges and perspective on key global trends including globalisation, and how they impact the firm and our clients
• Coach peers and fellow team members to encourage them to take ownership of their development

Qualifications

• The ideal candidate possesses a tertiary qualification in any discipline
• 2+ years of relevant experience for a senior position. Candidates with less experience may be considered for an experienced associate role
• Self-starter and learner with the ability to demonstrate resilience, self-motivation and a positive can-do attitude
• Ability to confidently deal with demanding situations, various stakeholders and requirements under stress and time pressure
• Clear, articulate and confident, good verbal and written communication skills
• Able to multi-task, apply and replicate skills and knowledge learnt in actual work fast
• Demonstrate good project management, problem solving and analytical skills as required to work in teams
• Accountability and taking ownership of work
• Ability and/or a proven record of success with automation and digitization in a professional services environment including innovating through new and existing technologies, and working with large complex data sets to build models and leverage data visualization tools
• Exposure to pricing, client value and the negotiation process - including reviewing contracts and finding opportunities to introduce new pricing options

As Deputy General Manager of Mitsubishi Corporation (Singapore Branch), collaborate with Tokyo HQ and representatives of subsidiaries in Singapore to lead in the development and execution of all strategic and business aspects of the Company, manage resources, risk and returns with the goal of driving the Company’s development and guide it towards long-term success.

• Create Company’s vision & mission and lead in the development of short- and long-term strategies, aligning with Tokyo HQ’s strategies.
• Responsible for comprehensive regional strategies, coordinating initiatives among group companies in Singapore.
• Foster a culture of innovation and strategic thinking across group companies in Singapore.
• Direct financial or budget activities to fund operations, source new business opportunities, and increase efficiency.
• Analyze operations to evaluate company’s and employees’ performance in meeting objectives, to determine areas of potential cost reduction, program improvement, and/or policy changes.
• Lead and motivate subordinates to advance employee engagement and to develop a high performing managerial team.
• Enforce adherence to legal requirements and in-house policies to maintain corporate governance and social responsibility.

Job Requirements

• Minimum Bachelor’s Degree in any discipline or equivalent
• High proficiency in English language and Japanese language (JLPT Level N1 or ability to speak, read and write at business level) to communicate effectively through phone calls, emails and/or meetings with the head office in Tokyo, as well as both local and expatriate staff in the branch office and subsidiary companies.
• Skills to present presentation materials both in English language and Japanese language to communicate with counterparties.
• More than 10 years’ experience in abovementioned requirements.

Job Purpose:  

The Accounts Manager is the main interface between the Company and our partner community. The Accounts Manager is responsible for the ‘complete’ sales cycle for the relevant business partners with the view to maximizing revenue, margin, and partner satisfaction. Having internal resources for assistance, the role is to develop deep relationships with key people inside the business partner and uncover sales opportunities, while delivering ongoing value to the partner.

Responsibilities:

• With assistance from the Channels Director build and execute a call plan that will ensure maximum return from the business partner community.

• Develop a solid understanding of the product range and present an informed overview.

• Up and cross sell each opportunity for maximum margin return and differentiation.

• Understand strengths and weaknesses in the product sets from a technical perspective.

• Liaise with other divisions of the Company, as required, to ensure efficient customer transactions that ultimately deliver a sound buying experience for the Company’s partners.

• Keep CRM up to date to ensure you and the management team have an accurate view of your business.

• Ensure all quotations are followed up and moved through the various levels of a sales cycle with ultimate goal, being of closure.

• Capture and maintain all relevant data needed to sell and renew maintenance.

• Plan, design and implement outbound campaigns as necessary to deliver on agreed margin goals

• Make outbound sales calls to business partners and prospects as per call plan.

• Identify the Company's services opportunities in conjunction with the the Company's Technical Services team.

• Ensure all quotations are built using the company quotation tool.

• Provide Sales Support Specialist with all relevant information necessary to build and configure the ‘winning’ solution.

• Achieve and maintain sales certification for relevant product groups when required

• Ensure all partner issues are resolved promptly and seek management guidance where necessary.

• Ensure all business partners are alerted of any upcoming renewals

• Ensure the CRM is updated and used pro-actively to drive business engagements and forecasting

• Accurately forecast business with Sales Manager on a monthly basis.

• Work with Sales Support and provide support where necessary to ensure timely logging of orders.

Knowledge, Skills and Experience:

• Minimum 4 to 6 years of experience selling IT solutions in the channel required.

• Tertiary IT degree or Diploma preferable

• Relationship Building Skills

• Communication Skills

• Self managed

• Maturity – able to work with all levels within an organization

• Strong business acumen

• Presentation Skills

• Leverage internal relationships and sell the ‘value add’

• Opportunity Closing Skills

• Technically competent

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Job Purpose:  

The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both TD SYNNEX and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the TD SYNNEX extended sales team and the partner community.

Responsibilities:

• Creation of business plans for the vendor product group and associated services.

• Development and implementation of sales enablement programs for TD SYNNEX and partners.

• Ensure that the technical sales support teams are appropriately trained to support the relevant product groups.

• Development and implementation of marketing programs to support product group objectives.

• Creation of joint initiatives with our vendor and business partners.

• Responsible for effective planning, including inventory turns, inventory fulfillment and inventory obsolescence minimisation.

• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.

• Achievement of revenue plans by brand and by market segment.

• Coordinate the various functions within TD SYNNEX in order to deliver the outcomes agreed in each product plan.

• Ensure that executive business relations with vendor partners are of the highest order, are proactive and that the engagement is continually monitored so that new initiatives can be introduced as required.

• Maintenance and development of operational level vendor relationships.

• In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.

• Ensuring highest and continuously improving levels of vendor and partner satisfaction.

• Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.

• Maintenance of an accurate pipeline by product group.

• Measurement and maintenance of critical product group performance data in order to ensure that TD SYNNEX meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.

• Business forecasting and business planning for product groups with vendors.

• Provision of various reports for the purposes of commercial decision making.

• Be the advocate and leader for the relevant product groups in TD SYNNEX and be the advocate and leader for TD SYNNEX within the relevant vendor community.

• Provide direction, development and support to ensure the sales team is performing at optimum levels for the relevant product group. This will require a close working relationship with the Channels Sales Director.

• Deal effectively and efficiently with unsatisfactory performance and/or behavior within your team.

• Provide an appropriate example of leadership, by way of behaviors, to the wider organization.

• Proactively contribute as a member of the leadership team to the commercial ‘well-being’ and longevity of the business.

Knowledge, Skills and Experience:

• Minimum 4-6 years experience within IT distribution

• Minimum education level required is a Bachelor’s Degree

• Appropriate vendor product sales certifications

• Strong leadership attributes

• Self-starter

• Results focused

• Sound business acumen

• Ability to work with little direction

• Capacity to lead vertial teams

• Influence business outcomes without having direct control

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Job Descriptions

Manage inbound and outbound calls in a timely manner
Follow SOPs when handling different topics
Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
Build sustainable relationships and engage customers
Keep records of all conversations in our ops center databases
Meet personal/team qualitative and quantitative

Expand reseller business

Job Requirements

Min. Higher Nitec in any service-oriented field
Min. 1-year experience in a customer support role

Can communicate in chinese
Familiar with CRM systems and practice
Able to work under pressure, adapt and respond quickly