Join our team at Randstad Sourceright in our leading financial services account, as an Account Manager based in our client's Singapore office. As a pivotal leader within our Recruitment Process Outsourcing (RPO) account, you will focus on managing and building a high-performing team dedicated to hiring senior-level financial professionals.

Key Responsibilities:

• Lead and mentor a team of Talent Advisors, providing guidance and support to ensure strategic talent advisory aligns with the needs of stakeholders and business leaders in the financial services sector.
• Collaborate with hiring managers to understand and define current and future skills requirements, contributing to effective workforce planning.
• Initiate and oversee diverse sourcing activities to ensure a consistent supply of qualified candidates, meeting the unique demands of the insurance and financial services industry.
• Foster strong relationships with hiring managers and candidates, delivering regular updates on the recruitment process.
• Ensure compliance with Applicant Tracking System (ATS) protocols for accurate and real-time data input for candidates.
• Manage end-to-end recruitment processes, including sourcing, screening, qualifying, briefing, preparing candidates, and negotiating remuneration packages.
• Share market insights and competitor intelligence with the team to stay informed on supply and demand trends in the financial services talent market.

About You:

• Proven leadership experience in financial services industry recruitment, with a strong background in recruitment management or account management.
• In-house or Recruitment Process Outsourcing (RPO) experience is essential, with a background in agency recruitment considered advantageous.
• Highly organised, with effective time management skills.
• Thrives in structured environments and follows established processes.

About Randstad Sourceright:

Randstad Sourceright is a global talent leader, providing innovative solutions and expertise to help companies drive growth, execute strategic initiatives, and enhance business agility. Our comprehensive experience covers all aspects of talent acquisition, including permanent employees, contingent, and contractor workforces. We specialize in Managed Services Provider (MSP) programs and Recruitment Process Outsourcing (RPO).

• Achieve sales target and generate sales for the company under Freight Forwarding Division.
• Handle FCL & LCL Sea freight quotations to overseas customers and domestic customers.
• Give timely updates and market trends with all parties involved.
• Assist on providing solutions in all shipment matters.

Requirements:

• Degree and above
• At least 5 years of sales experience in Singapore & Far East market in Logistics, Freight Forwarding, Shipping Industry.
• Proactive, customer focused and excellent communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

About The Company

We are partnering with a tier 1 bank's business banking space that helps clients unlock the potential of their business with a variety of loan options and credit facilities. As part of their continuous growth, they are looking to expand their team of business development manager.

About The Job
As a Cash RM, your job scope would include account opening for corporate clients and cross-selling of business banking products to new and existing clients.

About The Manager/team

You will be a part of a dynamic team and work alongside self-motivated team members. Structured training will be provided.

Skills And Experience Required

An ideal candidates should come with good communication and analytical skills. A diploma is minimally required and at least 2 year of experience in business banking/client acquisition.

To apply online please use the 'apply' function

(EA: 94C3609/ R21103354 )
Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.

Citi Private Bank (CPB) is dedicated to serving the world’s wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth. Our unique approach focuses on fewer, larger and more sophisticated clients with an average net worth above $100 million.

Responsibilities:

• Attend and fulfill client enquiries and requests relating to their bank accounts within the expected quality and service standards.
• Support internal enquiries and requests from the various business functions in the Bank in regard to systems, processes, procedures and other banking matters.
• Manage client issues and complaints, and work with relevant stakeholders to resolve these issues in accordance to internal procedures and regulatory standards.
• Engage and work closely with partners and stakeholders in identifying root causes of system outages, process gaps and deficiencies. And follow-up on the implementation of preventive measures to prevent recurrence of issues or problems.
• Support the implementation of business change activities and technology initiatives with close partnerships with business, operations and technology functions.
• Review and facilitate client and staff requests with a risk and control perspective, ensuring that the purpose and nature of these requests are in compliance with internal standards and regulatory expectations/requirements.

Education:

• Bachelor's degree/University degree or equivalent experience

Qualifications:

• Minimum 2 years of relevant banking experience preferred
• Experience in customer experience/client issue and complaint handling management
• Proven investigative and analytical skills
• Possess ability to present concepts and influence/lead change
• Demonstrate clear and concise written and verbal communication skills
• Knowledge of risk and control expectations in a banking environment
• Must be comfortable in handling technical system application issues and enquiries
• Deliver high-quality customer service with focus on client issue management and achieving quality results consistently

An exciting opportunity has arisen in our Hotel for a passionate and enthusiastic Human Resources professional who is driven to learn and develop whilst assisting in delivering the people agenda to our colleagues.

Park Regis Singapore is part of the StayWell Group. We currently we have hotels operating across Australia, Middle East, UK, Singapore, India, Indonesia and Vietnam, with Hotels soon to open in Thailand, Egypt, Dubai and Saudi Arabia.

Park Regis Singapore is currently recruiting for an experienced Human Resources Manager who is able to motivate, lead & support an experienced team, at our 202-room, 4.5 star hotel.

This position presents the opportunity to lead the Human Resources strategies for the Hotel, including a very exciting rebranding in 2024. Responsibilities include managing all Human Resources functions and activities, such as:

• Talent Acquisition: Oversee recruitment, selection, and retention processes.
• Talent Development: Evaluate, implement, and design training programs to enhance organizational capability in alignment with business strategy and goals.
• Reward and Recognition: Drive and regularly review HR solutions, including reward and recognition, employee wellbeing, talent management, and leadership programs.
• Change Management and Development: Continuously review and enhance HR operations and people strategies to maximize outcomes for both individuals and business performance.
• Assist with the rebranding of the Hotel
• Finance – Budgeting and forecasting in the people arena

Skills and experiences that will help you excel in this role:

• Previous experience in a Human Resources role, preferably in a Hotel/Hospitality environment will be well regarded
• Formal HR qualifications
• Excellent written, verbal and interpersonal communication skills
• Demonstrable knowledge of employment advertising such as Job Street and Linkedin
• A good level of proficiency in Microsoft Office Suite, Canva, HRIS
• The ability to handle multiple projects and requests for assistance in an organised manner
• Confidence to work independently and also enjoys collaborating with others
• Genuine desire to learn and grow within the team, taking a “can-do” attitude
• Ability to maintain professionalism and confidentiality of information
• Ability to work under pressure and meet deadlines

If you would like to join our team and enjoy a varied role, then we would love to hear from you.

• Establish and articulate a concise product strategy and roadmap for credit and services offerings.
• Perform thorough market research to pinpoint potential opportunities and threats.
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements thereafter.

Requirements:

• Diploma and above
• At least 2 years of experience in project management and product development.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Our client is one of the leading maritime services provider companies and they are now looking for a proactive & experienced Technical Sales Manager to join their team. The candidate is expected to optimize sales and profit of the designated and new customer portfolio and align understanding of customer needs in his/her assigned region. Creates value for customers and key selling points, technical sales process and dealing with advanced technical questions and deal closing. Develop plans and strategies for the customer portfolio while capturing and understanding the needs of the customer. This position will report to the Business Development Manager and requires close cooperation with Operation Team, Customer Services and Credit/Accounts.

Responsibilities

• Drive profitable sales growth on existing customers

• Secure new business from existing customers and hunt for new customers.

• Build sales pipeline and secure sales growth

• Collaborate closely with Customer Services to secure growth on existing accounts, and secure an account team approach

• Collaborate closely with commercial team to secure that customer deals are profitable

• Together with Sales Manager set and reach ambitious targets for own customer portfolio

• Secure full compliance with company sales governance for own portfolio

• Ensure accurate and updated information on own accounts in Salesforce

• Contract management, make sure accounts adhere to all terms, including credit

• Develop sales plans for own client portfolio

• Work closely with the Commercial team to increase sales and develop strong customer relationships

• Secure multilevel entry points with own accounts

• Implement and follow up on campaigns/offers

• Collaborate closely with the Credit team, monitoring and taking corrective actions when needed

• Responsible for ensuring all client accounts have credit approval limits in place in accordance with the Credit Policy and DLA.

• Responsible for credit collections and credit risk management related to client portfolio.

• Co-ordinate for all NDT Testing Business including Quote preparation, NDT testing Plan confirmation, co-ordination with Client

Accountabilities

This position will be measured:

• Agreed sales targets

• Designated Accounts’ sales growth

• Account profitability

• Customer face time (Sales calls)

• Compliance with company Sales Governance

• Total Accounts Receivable and Customer Credit Time

• Customer credit exposure against credit exposure approval limits

• Overdue debt percentage

Requirements

• Bachelor degree. Lack of formal education can be compensated by relevant experience.

• Preferably international sales experience (Prefer to have shipyard and NDT experience)

• Experience of negotiating with customers.

• Proven communication skills and a good command of the English language (verbal and written)

• Proven track record of establishing and maintaining relationships with customers.

• Ability to work independently by planning and organizing own work.

• Ambitious and a strong desire for success with a commercial mindset

• Able to meet deadlines through good time management and allocation of priorities.

• IT literate, with experience from working with excel, MS office, CRM systems etc.

• Highly structured

• Good time management & allocation of priorities

• Results oriented.

To apply, please send your CV to [email protected]

We regret that only shortlisted candidates will be notified.

• Support in receiving and acknowledgement of goods for warehouse.
• Confirm orders and getting proper approvals from management for purchasing

Requirements:

• Diploma and above
• At least 2 years of working experience in warehouse operations

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Manage tender works including provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Assess tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Prepare presentations, risk matrix, information to top management to get approval for bidding.
• Responsible for the technical & commercial bids as per the tender requirements.

Requirements:

• Degree in Civil Engineering (PE Board recognised)
• At least 8 years of experience working as a Project Manager in Construction/Construction Management handling building projects in Singapore for mega projects.
• Good understanding of all aspects of construction projects effectively and efficiently.
• Strong knowledge of legal issues and safety standards.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The Vessel Manager at Royal Ocean Marine is responsible for ensuring the efficient and safe management of vessels under their supervision. Key responsibilities include:

• Overseeing the day-to-day operations of assigned vessels
• Managing and supervising vessel personnel
• Ensuring compliance with regulatory and safety requirements
• Monitoring and managing vessel maintenance and repairs
• Managing vessel budgets and expenditures
• Building and maintaining client and subcontractor relationships

• Minimum of 5 years of relevant experience in vessel management
• Degree in Engineering, Marine, Business, or a related field
• Knowledge of regulatory and safety requirements
• Strong organizational and leadership skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a team and independently
• Proactive mindset and ability to multi-task

Chan Chee Meng

EA 07C3069

R1110620

Responsibilities

· Plan and manage day-to-day operations such as daily fuel inventory, manpower, equipment and vehicles to meet operational taskings.

· Walk the ground to ensure that the standards on STARS’s quality, environmental, occupational, health and safety are adhered to.

· Perform periodic Customer engagement sessions/meetings on operational, safety, quality, service-related matters.

· Formulate and vet monthly and safety incident reports.

· Plan and review training programme to ensure staff are trained to meet job requirements.

· Create a strong safety culture and conduct periodic review of safety work processes, risk assessment and work instructions.

· Perform the routine inspection in the depot facility physically for safety and fire hazards and initiate action to correct deficiencies if any.

· Conduct periodic staff engagements to manage staff-wellbeing, hygiene and work-related issues.

· Involve in company and authority audits and formulate audit reports and reviews.

· Plan for courses for staff development.

· Involve and drive innovation and technology projects.

· Maintain high degree of housekeeping in all STARS’ operational sites so as to provide a conducive and safe working environment.

· Review the daily operations, stock control, loss /gain monitoring.

· Investigate operation errors, omissions, losses and report such matters to AGM.

· Involve in various safety and operation trainings, audits, toolbox meetings, conduct job risk hazard analysis for the smooth and safe operation of the depot facility.

· Ensure all the necessary work instructions, Standard operating procedures, training materials are updated and provide proper training (O-J-T) to all the operation staff.

· Act as an Emergency Coordinator at the airbase as per ERP during an emergency.

· Maintain overview on the serviceability status of STARS’ facilities and equipment and to initiate necessary work services (in-house or external agencies).

· Co-ordinate with customer on maintenance activities and ad hoc project based on contract obligations and customer requirements.

· Prepare capital and operating departmental budget and carry out a monthly review and take necessary action for controlling the budget.

· Evaluate tenders based on operation requirement as and when required.

· Participate in tender by providing ops input.

· Participate in Continuous Improvement Project.

Contract Management

· Ensure that the obligations stipulated within the established contract are met.

· Oversee customer relations and to maintain close links with customers to ensure customer satisfaction.

· Handle customer complaints swiftly and effectively.

· Develop comprehensive strategies and solutions to tackle business challenges.

· Generate or vet monthly reports for both internal and external customers.

Human Resource and Training

· Liaise with HR for manpower planning and staffing requirements for STARS’s worksites.

· Interview and assess the potential candidates for the operation team as and when required.

· Conduct half yearly and yearly performance appraisal on operation employees’.

· Responsible for staff’s career planning and development progress.

· Ensure timely security clearance of new joint

· Ensure new joints are trained timely on all the job as per training and authorization system.

· Ensure proper qualifications / certifications prior to assignment.

Leadership

· Provide a clear and strong leadership and motivate the operation team to increase the team’s morale as well as individual performance and output.

· Provide timely decision making on day-to-day operation issues.

· Hold routine engagement meeting with supervisory and operation staffs to cascade company policy and direction.

· Strive for excellence through optimizing resources and continuous improvements.

· Attain operation excellence by reducing delays, re-work, waste, slop and losses.

· Keep confidentiality in the company business and operational matters.

Requirements

· Degree with operation management skills is preferred.

· Experience with working in the Aviation industry is an added advantage.

· Knowledge in Power BI or Power Apps is a plus.

Ability to identify opportunity and form an independent view of areas of opportiunity and concerns and present to the Investment Team.

Partner with investment teams and portfolio company leadership to idenfity value creation initiatives

Define and execute key workstreams to implement value creation

Monitor ongoing reporting to identify issues and opportunities

Serve as a thought partner and leadership resource to portfolio companies by providing guidance in the execution of strategy

Identify and implement new business strategies to improve profitability and ways to improve business processes

Build strong management teams, assist in recruitement for key roles, identify performance issues early and advise on organisation structure gaps

• Overall responsible for tender submission for M&E works from interpretation of specifications, compliances, terms and conditions, drawings and any other relevant document.
• Handle tender clarifications, investigation of clarification response by communicating with relevant stakeholders.
• Support in preparation of presentation slide, technical write up for tender interview.
• Offer Value Engineering solution for MEP works.

Requirements:

• Degree in Mechanical/Electrical Engineering or equivalent
• At least 8 years of tender preparation experience in Building Construction Projects.
• Good technical knowledge in M&E works.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Overseeing the recruiting and hiring process, improving productivity and efficiency and managing quality standards.
• Supervise overall warehouse operations including SG local transportation
• Establish and monitor the basic practice and implementation such as MHE pre- inspection, daily-walk-about in the respective work environment with the support from section leads
• Supervise and monitor WSH monthly reports and take a lead to close any negative findings.
• Receive an external or/and internal escalation upon any deviation or potential risk of deviation from the set KPIs.
• Provide the respective section leads with the relevant guidance and direction whereby how to adjust, correct, or upgrade daily operations.
• Complies with legal, customs & industry certifications/standards requirements on local, bonded & licensed warehousing, material handling, shipping requirements & all safety aspects.
• Ensures that receiving, warehousing, and distribution operations are well coordinated and progressed as planned.
• Delegate the respective tasks to the respective section leads by determining a schedule.
• Monitor the completion of respective project tasks.
• Receive any escalation from the section leads upon any potential delay or obstacles.
• Provide the respective section leads with the relevant advice and guidance for their clear understanding.
• Schedule and arrange any internal session for internal alignments in case of any potential issues, especially the severe ones.
• Properly and timely escalate the potential risks to the direct superior.
• Analyse monthly department P/L starting from sales revenue, direct cost, indirect cost up to gross profit with the direct superior.
• Come up with some proposals to improve our sales or/and cost for further discussion and finalisation with the direct superior.

Job Responsibilities

• Diploma/Degree in Supply Chain, Warehouse Management /Logistics Engineering or other related disciplines
• Minimum 3 to 5 years’ experience in a managerial position in 3PLWarehouse operations.
• Preferably with Operations background to be either spare parts or healthcare settings
• Ability to multi-task in a fast paced environments
• Mature, self-motivated, and able to work independently.
• Ability to motivate & manage a dynamic service-oriented organization.
• Ability to support change in a fast-moving environments & coach organization
• Ability to use the technical skill, process discipline to build & develop service deliverables & capabilities.

Location : East – 5 days

Salary : $5,000.00 - $5,800.00

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be contacted.

Interested candidates, please also forward your resume to [email protected]

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E

EA Reg. No. R1107631 Teresa Chan Poh Pin

Description:

Customer relationship management:

• Be the preferred interface between the business / affiliates of the region and various IS/IT teams (MS DSI, Global IT Services and External Providers).
• Build, regularly update and communicate the roadmap for the concerned information systems.
• Assess business requirements and propose solutions, assisting business lines with detailed business cases and opportunity studies.
• In conjunction with Compliance department, BPOs/BPMs and Architecture teams, ensure consistency with MS best practices (including localization of the solutions).
• Enforce mutualization, seek for synergies and standardized solutions.
• Ensure that Company and MS policies are respected, especially concerning Security (including Cybersecurity)
• Define and apply the adequate incident circuit –handles incident escalation and communicate to the affiliates and impacted stakeholders (acts as a Single Point of Contact for major issues).

Project management:

• Applies the MS standard methodology to rollout IS projects in the Asia Pacific and Middle East affiliates. Assist the business throughout systems implementation in all phases: gap analysis, testing phase, change management.
• Define with the business teams and the IT teams the scope, schedule and budget of the project and ensure they are met.
• Actively control work-in-progress, highlight and address any problems affecting a project or the completion dates of each stage of a project. This should include the non IS related tasks of the project such as training, change management, organisational changes.
• Liaise closely with Technical teams and affiliates.
• Ensure proper project reporting through steering committee and formal updates.
• If needed, supplier management (call for tender, RFP, contracts, negotiations, costs, follow-up & steering committees).
• Focus on cost control, propose appropriate analysis and actions to optimize the costs.
• On site (in affiliate) presence may be required during projects (e.g.: main milestones, project meetings…)

Qualifications:

• Ability to manage major IT/IS projects.
• Experience as an interface between business people and IT people.
• Good negotiation skills (ability to find consensus and convince)
• Rigorous work organization and excellent communication skills in English.
• Good documentation and analysis skills.
• 5 years minimum of experience in multicultural IS environment.
• SAP knowledge is a plus.
• Knowledge and understanding of Energy industry (Lubricants, Service Stations, Renewables) is a plus.

If you are interested to explore, kindly contact Mei at [email protected]

Description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high calibre professional to join our team as a Personal Wealth Manager.

Principal Responsibilities

• Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations
• Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable
• Adopt a needs-based approach to provide recommended solutions for retail banking and general insurance products to meet customer's financial needs
• Provide financial planning and advisory services aligning to clients’ needs and investment profile
• Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics
• Understand and exercise Know Your Customer and Customer Due Diligence procedures when onboarding customers to ensure they are suitable clientele for HSBC
• Be a digital banking champion through promoting and educating our customers in using self-service channels such as Internet Banking, Phone Banking and Automated Teller Machines
• Respond to customers’ queries on home loan and other international banking needs and refer them to the right channels as appropriate
• Ensure data entry and operational transactions are executed expeditiously, with minimal errors and in compliance with audit and statutory guidelines

Compliance, Risk & Control

• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
• Attend to the operational needs of the branch and business where required by line managers or Branch Director

Customers /Stakeholders

• Take ownership for the customer’s purpose of visit to HSBC and deliver an effective solution
• Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations
• Meet SLAs for all processes where applicable
• Improve customer experience by collating customer feedback, identifying deficiencies in any area e.g. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market
• Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback
• Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback

Business Processes

• Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines
• Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimise loss

Qualifications

• Diploma/Degree qualification with relevant customer service experience
• New graduate and/or with proven sales experience is a plus
• Excellent interpersonal and communication skills, coupled with adaptability and willingness to learn
• Highly driven to excel in both customer service and sales, thriving in a focused and fast paced environment

To be considered for this role, the relevant rights to work in Singapore is required.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPNZ

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high calibre professional to join our team as a Senior Premier Relationship Manager (Offshore).

Principal Responsibilities

• Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations
• Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable
• Adopt a needs-based approach to provide recommended solutions/referral for retail banking and general insurance products to meet customer's financial needs
• Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our onshore banking premier clients
• Provide premier clients with regular market updates, endeavouring to understand our clients’ financial needs and recommending appropriate wealth management products accordingly
• Provide financial planning and advisory services aligning to clients’ needs and investment profile
• Embarking on a proactive relationship management to strengthen and deepen relationship with existing customers, hence building a strong foundation for customer growth
• Ensure coverage of all relationships through client’s engagement, risk profiling and financial planning
• Understand customers’ banking and financial needs and recommend suitable solutions to meet these needs
• Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behaviour from all our employees and it will be measured by specific metrics
• Deals with most problems independently and has some latitude to solve complex problems

Compliance, Risk & Control

• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Customers /Stakeholders

• Take ownership for the customer’s purpose of visit to HSBC and deliver an effective solution
• Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations
• Meet SLAs for all processes where applicable
• Improve customer experience by collating customer feedback, identifying deficiencies in any area e.g. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market
• Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback
• Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback
• Business Processes
• Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines
• Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimize loss

Qualifications

• The successful candidate has strong academic qualifications and over 3 years of work experience in Wealth Management with a proven track record of managing clients’ portfolio (Premier banking)
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment
• Highly driven to excel and be able to thrive within a challenging environment by effectively recognizing customers' personal banking and wealth management needs

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role, please contact the recruiter for this role.

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPLZ

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Industry: FMCG
Location: Tuas
Working Hours: 8.30AM – 5.30PM (Mon-Fri) / 8.30AM – 12.30PM (Sat)
5.5 days / week – Saturday will be WFH arrangement unless deem necessary to come back to office. (Transport provided at Nex Mrt station & Jurong East Mrt station)
Basic Up to $2700 + Bonus

Job Responsibilities:

• SAP (Operation System) – Generating of sales order, purchase order and delivery order invoices
• Providing sales administrative support to the sales department
• Daily Order Entry / Taking orders from customers
• Coordinate with the logistics team to ensure order fulfilment and customer satisfaction
• Handling of inbound phone calls and emails from clients
• Generating reports
• Othe adhoc duties

Requirements:

• Min G.C.E. N level or NITEC in any discipline
• No experience is welcome to apply (Training provided)
• Proficient in MS Office applications
• Basic computer Skill

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified. Please send your updated CV to [email protected]

EA Personnel: Wong Kaili (Kylie)

EA Registration No.: R21100484

People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel: 6950 9749

• Manage the tender team in preparation of technical submissions for tender and tender pre-qualification exercises.
• Evaluate tender documents and summarize critical information.
• Handle all documentation including method statements and other submissions.
• Address tender queries and monitor tender progress.
• Work closely with tender team, consultants, various government agencies and authorities to obtain necessary information to facilitate for tender submission.

Requirements:

• Degree in Civil Engineering (PE Board recognised)
• At least 8 years of experience working as a Technical Manager in Construction/Construction Management handling building projects in Singapore for mega projects.
• Hands on experience in reviewing of structural, architectural and M&E technical drawings.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Position title : E-Commerce Manager

• Working Days: 5 days (Mon-Fri)
• Working hours : Start between 8am-10am and end between 5pm-7pm
• Location: Kaki Bukit
• Salary : $5000 - $7000

Company Overview:

We are a dynamic and rapidly growing fashion retail company, dedicated to providing trendy and stylish shoes to discerning consumers around the world. With a focus on both online and offline sales channels, we are looking for a committed and experienced Marketing Manager to join our team. If you have a passion for fashion, a deep understanding of brand marketing, and the ability to create impactful marketing campaigns, we invite you to apply and be part of our exciting journey.

Job Description

Key Responsibilities:

1. E-commerce Strategy:

• Develop and execute a comprehensive e-commerce strategy in alignment with company objectives.
• Analyze market trends and competition to identify growth opportunities.

1. Website Management:

• Oversee the maintenance and optimization of the e-commerce website, ensuring a user-friendly experience.
• Implement improvements to website design, navigation, and functionality.

1. Traffic and Conversion:

• Work closely with our Marketing Team to plan and execute digital marketing campaigns to drive traffic, conversion, and customer retention.
• Manage online advertising, email marketing, SEO, and SEM.

1. Inventory and Fulfillment:

• Collaborate with inventory and logistics teams to ensure product availability and efficient order fulfillment.
• Monitor inventory levels and recommend restocking strategies.

1. Analytics and Reporting:

• Utilize web analytics tools to track key performance metrics and produce regular reports.
• Make data-driven decisions to improve online sales and user experience.

1. Customer Experience:

• Monitor customer feedback and resolve any online shopping issues promptly.
• Enhance the overall online shopping experience to drive customer satisfaction and loyalty.

1. Team Leadership:

• Manage and lead a team of e-commerce professionals, providing guidance and support.
• Foster a collaborative and innovative work environment.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 3 years e-commerce managerial experience or in a similar capacity.
• Proven experience in e-commerce management, preferably in the fashion or footwear industry. Preferable in Retail / Related indsutries.
• Strong knowledge of e-commerce platforms and web development.
• Proficiency with web analytics and reporting tools (e.g., Google Analytics).

Benefits Summary:

• Up to $3000
• 5 Days work week
• Working Location: Woodland

Responsibilities:

• Performing preventive maintenance on electrical forklifts
• Attend and perform on site repairs
• Responds to service requests
• Adheres to safety regulations and industry standards
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on WhatsApp for more details:

https://wa.me/6582693981

Follow us on Telegram for more job opportunities:

https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:

Oversee and handle all IT-related issues and concerns.

Supervise vendors and IT contracts to ensure compliance with contractual agreements.

Offer guidance to management on IT and business management systems and best practices.

Take charge of all project phases, including planning, monitoring, reporting, and specification.

Conduct regular reviews and health checks on IT systems to ensure they meet regulatory requirements.

Manage and maintain an inventory register for IT assets.

Requirements:

Minimum Diploma/Degree in Computer Science, Engineering, or related.

Minimum 1-3 years of experience in IT, preferably in retail environment

To be proficient in both Chinese and English

COMPANY DESCRIPTION

An integral part of Singapore’s “City in a Garden” vision, Gardens by the Bay spans a total of 101 hectares of prime land at the heart of Singapore’s new downtown – Marina Bay. Comprising three waterfront gardens – Bay South, Bay East and Bay Central – Gardens by the Bay will be a showcase of horticulture and garden artistry that will bring the world of plants to Singapore and present Singapore to the World. We have career opportunities for the following and we would like to invite suitably qualified candidates to join us.

RESPONSIBILITIES

You will be part of a dynamic frontline team to provide a pleasant, safe and wholesome experience for all visitors to Gardens by the Bay. Your predominant role includes admissions and control and attending to visitor needs and enquiries. You will also respond to incidents and emergencies as well as help facilitate events and programmes held within the Gardens, while ensuring that visitors comply to prevailing Safe Management Measures as stipulated by the relevant authorities.

• Minimum GCE 'O' Level
• Resourceful and dynamic with strong interpersonal and communication skills
• Pleasant and friendly disposition with the ability to work under stressful situations
• Creative, adaptable and able to work in a fast-paced environment
• Able to work on 12-hour alternate day shifts, weekends and public holidays

Duties and Responsibilities:

a) Responsible for customer support and service for purpose of sales related matters to meet the sales target plan including account management, preparation of proposal, quoting, payment matters, liaison and fulfilling sales & repair orders.

b) Secure good relationship with customers.

c) Ownership of overall customer satisfaction / perception of SEDSA as an MRO site.

d) Daily monitoring on delivery schedule for sales orders and repairs status with Workshop / Supply Chain/ Planner and communicate all repair flows between SEDSA and customers to ensure smooth operation and efficient communication.

e) Involve in any special mission, such as imminent AOG, expedition of specific order, delivery discrepancy, quality complaint, etc.

f) Reply to customers’ queries and quotations.

g) Review of customer’s sales and repair orders.

h) Process and acknowledged customers’ orders.

i) Issuing Invoice for completed sales and repair orders.

j) Provide shipping details to customers.

k) Handling of warranty claims.

l) Ensure TAT/SPT follow up, communicate targets, achievements and justify the discrepancies and propose alternative solutions when appropriate.

m) Propose best commercial solution according to customer needs, in compliance with SEDSA strategy and customer’s expectations.

n) Monitor, analyze and improve MRO activities for our components and ensure that service rate is being met.

o) Participate in the Continuous Improvement projects in Customer Service Department (methods) to promote efficiency and productivity. p) Comply with all health, safety and environment (HSE) regulations as prescribed by law and company’s policies. q) Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations.

q) Any other duties assigned.

Experience and Qualifications

a) Degree holder in engineering or business administration with 3-5 years or Diploma/O Level with 5-10 years in a commercial, business or sales & marketing role in the Aerospace industry can be consider

b) Well-versed in ERP software, preferably SAP B1.

c) Excellent verbal, written, presentation and computer skills (Word, Excel and PowerPoint)

d) Excellent interpersonal and communication skills, able to interact with people of all levels

e) Good commercial knowledge of the aviation industry.

f) A team player- capable of interacting with internal and external (customers) stakeholders.