Description

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high calibre professional to join our team as a Premier Relationship Manager (Offshore).

Principal Responsibilities

• Focus on nurturing and activating portfolio of clients to fund up to Premier Balance
• Encourage and educate clients to adopt a Digital First approach with focus on minimizing in branch activities while educating customers to transition to digital and remote channels (For low value activities)
• Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our onshore banking premier clients
• Provide premier clients with regular market updates, endeavouring to understand our clients’ financial needs and recommending appropriate wealth management products accordingly
• Provide financial planning and advisory services aligning to clients’ needs and investment profile
• Embarking on a proactive relationship management to strengthen and deepen relationship with existing customers, hence building a strong foundation for customer growth
• Ensure coverage of all relationships through client’s engagement, risk profiling and financial planning
• Understand customers’ banking and financial needs and recommend suitable solutions to meet these needs
• Fulfilling clients necessitates while providing an exceptional client experience is the expected behaviour from all our employees and it will be measured by specific metrics
• Compliance, Risk & Control
• Ensure that KYC/AML and other compliance norms are strictly adhere to
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications

• The successful candidate has strong academic qualifications and over 1 year of work experience in Wealth Management with a proven track record of managing clients’ portfolio (Personal/Premier banking)
• Strong understanding of financial markets and investment products
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment
• Highly driven to excel and be able to thrive within a challenging environment by effectively recognizing customers' personal banking and wealth management needs

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role, please contact the recruiter for this role.

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JPRS

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

5k2024RMSG

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Job Requirements:

Developing Communication Strategies

• Create and implement comprehensive communication plans aligned with the organisation's goals and objectives.
• Define key messages and ensure consistent communication across various channels.

Brand Management

• Uphold the standards of the ISCA brand identity through brand education, brand compliance enforcement, training and ensuring consistency in messaging, visuals and tone.
• Monitor market trends and competitor activities to identify opportunities for brand enhancement.
• Adopt industry best practices, optimise creative processes (including lead times, submission formats, approval processes, etc), update brand guidelines, and implement new initiatives as part of our brand innovation commitment.

Content Creation and Management

• Provide communications counsel and create compelling content for various platforms, including press releases, social media, website and other communication channels.
• Collaborate with various departments to turn insights into powerful, relevant, and insights for content creation.
• Support the creation and timely delivery of our weekly e-newsletter to our members, including coordination with content owners, IT & newsfeed agencies.
• Support the production of our Annual Report, including planning, content creation, coordination with internal and external stakeholders, liaising with agencies, and project management

Media Relations

• Cultivate and maintain relationships with media outlets, journalists, and influencers
• Coordinate and manage media coverage, press conferences, and interviews

Social Media

• Oversee ISCA's social media presence and engagement to build a strong online community.
• Advise team on Social Media initiatives.
• Channel Management: Develop strategies and execute content for the Institute’s social media platforms including but not limited to LinkedIn, Instagram, Facebook, Tik Tok, and YouTube
• Stakeholder Management: Collaborate closely with internal stakeholders including the management team, other departments, and external partners to ensure the integrity of our channel content
• Set up SOPs and conduct workshops on social media best practices
• Monitor industry trends and stay up-to-date with social media best practices and emerging platforms

Others

• Guardian of ISCA’s Communication Policies and SOPs
• Maintain the team’s Power BI dashboard
• Assist with team’s reporting, budget and invoice management
• Generate media monitoring and social listening reports

Job Requirement

• Degree/diploma in mass communications or new media.
• 5 to 8 years of relevant experience
• Several years of experience in communications, public relations or branding with a proven track record of successful campaigns.
• Excellent written and verbal communication skills, with the ability to craft engaging content that resonates with the target audience
• Strong analytical skills, with the ability to make data-driven decisions
• Knowledge of social media platforms, including Facebook, Instagram, LinkedIn, Tik Tok and other relevant platforms, and their best practices
• Familiarity with tools such as Meltwater, Salesforce, Hootsuite, Meta Business Suite, LinkedIn Campaign Manager
• Creative, resourceful and meticulous individual who can meet work objectives independently
• Collaborative mindset with the ability to work effectively with cross-functional teams.
• Able to work independently with strong organisational skills to manage multiple projects and priorities
• Agile and able to thrive in a fast-paced environment

The Company

Our client is a renowned infrastructure and logistic company with global presence across 25 countries . They are currently recruiting for a seasoned Senior BD Manager for Strategy Investment and M&A to drive M&A and strategic expansion for their continuous growth plan in the South East Asia region. This is a strategic business partnering role working directly with c-suit stakeholders.

The Role
Reporting to the Head of Business Development, you will be taking charge of end-to-end M&A deals and business development and investment opportunity across SEA region. You will be driving market penetration strategy toward the region and establish relationship and networks for business expansions. You will be involved in market research, industry analysis, due diligence and building financial models. Working closely with C-Suit senior stakeholders to perform business reviews and support strategic business plans and investment decisions. This role may require overseas secondment to the SEA region for business development purposes and travelling of 30-50% in the region.

Your Profile
To be a successful candidate, you must be

• Degree qualified in Economics/Finance/Accountancy. CFA/CPA will be a plus.
• At least 8-10 years of M&A, corporate finance experience.
• Ability to converse in Bahasa Indonesia and work with Indonesian counterparts
• Prior experience in infrastructure/Logistic/Engineering/Utilities with regional exposure is highly preferred.
• Preferred candidate who has worked with joint-venture partners as well.
• Additionally, strong communication skills is required to drive business partnering and must be able to influence business stakeholders.

Apply Today
Please send your resume, in WORD format only and quote reference number EH12650869, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No.: 07C5595 |EA Registration no.: R1770520

• Oversee and lead ISO tanks operations team.
• Manage documents for import/export, transshipment operations and orders handling for local and overseas customers.
• Liaise with haulers, forwarders and customers and handle invoices and payment matters.

Requirements:

• Diploma and above
• At least 5 years of supervisory/operations experience in ISO tanks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The Company:

Our client is a well-established and growing telco operator. With their expansion scheme, they are now looking for a Infra Project Manager.

As a Infra Project Manager, you will be responsible for the following:

• Ensure that the team conducts health check, conduct infrastructure monitoring, handle customer queries, investigate incidents, resolve, apply fixes and ensure they are tracked until closure.
• Involve in transitions between the project and operation teams.

• Engage at all levels of customer’s relationships.
• Establish and maintain strong relationships within a customer’s organization and escalate if needed.
• Comfortable leading meetings presenting to Customers, Partners/vendors and internal stakeholders.
• Simultaneously driving multiple short-term/long-term complex projects with tight deadlines.

• Knowledgeable/experienced in IT operations.
• Strong understanding of Infra
• Project Management experience within a fast-paced high-volume environment is a must.
• Ability to influence others, gain commitments and ensure accountability.
• Strong collaboration, communications, and leadership skills
• Detail oriented with a structured organized mentality.
• High energy, self-starter comfortable with ambiguity in a fast-paced challenging environment.
• Excellent direct-report management skills to ensure timely and accurate reporting.

• Contract completion bonus.
• Allowances.

The Global Compliance Management Services - Centre of Excellence (CoE) is seeking to fill a full-time role of senior tax PMO. The candidate should have tax background and experience on the asset management industry. Candidates for this position will be capable of understanding technology at an intermediate level and leading internal projects (Medium to large) from conception through to the successful delivery of the project. The role will work within the Global Tax Compliance and Transformation team at the direction of the GCMS CoE or their delegate based in Singapore. The role is designed to afford the right candidate with the opportunity to learn many facets of the Tax business and engage internally and externally with clients. The breath of the role will also require someone with the ability to easily adapt to the ever-changing tax environment and to be flexible in the work required by the role. This is an exciting opportunity for someone who is ready for a challenge in a fast-moving role, working together with multiple teams.

KPMG’s Global Tax Compliance and Transformation team is specifically designed to help clients achieve cost-efficiencies and gain better process control and visibility. The team has been established to support the growth of KPMG’s tax compliance service offerings. The aim of the team is to drive the implementation of internal and external initiatives within the Global Tax Compliance and Tax Transformation arena and ensure high quality on-going services are provided to several our clients. As part of the transformation team, this role will support 5 main strategic goals:

1. The first goal will be to support the building / development of the internal operational processes. These internal projects will be critical to developing the foundation and the integrity of the services which can be delivered.
2. The second goal is to lead and implement the transition initiatives for new clients in various countries and regions. Intention is to ensure a consistent delivery model, which includes the preparation of standardized data packs, process maps, RACI, Local transition packs and all the activities necessary to conduct transition in an efficient manner. The candidate will be able to leverage the KPMG transition toolkit and methodology implemented by KPMG for these purposes.
3. To support with the PMO function by leading the coordination activity of compliance obligations of existing clients, supported by enabling technology and respective delivery centers.
4. Fourth, the role will be to serve as a liaison with other parts of Global Tax Compliance and Tax Transformation, most notably the technology team responsible for technology landscape
5. Finally, the role will be required to support business development activities to support the broader transformation team agenda and growth of Global Tax Compliance client base and targeting and Go-To-Market strategy.

As a manager consultant level, the ability to effectively deliver the above services in a timely manner, of high quality, whilst keeping the broader team informed will be critical to your success. Strong communication both written and verbal are mandatory to the role. You will need to work collaboratively with other parts of the business and support the team as required in completing their tasks. To be successful you will need to have a ‘proactive’ approach to completing your work and supervising your peers’ work.

As such we are looking for professionals with previous experience (+6 years). Accounting and tax background in a plus. These professionals will have some specific goals around this competence, namely:

• Demonstrable project management or operational management experience
• The ability to engage across many levels of the client organisation and the ability to confidently interface across KPMG Global Tax Compliance network
• The ability to understand and pursue tax opportunities, tax offerings, how they are implemented and the technology that underpins them
• The ability to lead and support as requested internal projects to uplift Global Tax Compliance and tax transformation capability and most importantly, the ability to train other members of the team and share best practices based on experience
• The ability to support business development activities and lead other market facing activities that contribute to the winning of new engagements that support our clients to deliver their transformational objectives (i.e. Competitor intelligence initiatives, develop Go-to market initiatives, etc.)
• The ability to demonstrate logical processing of understanding an issue or project and developing a plan and overseeing its implementation to achieve the expected outcomes.
• The ability to set milestones, track, and report on status of compliance obligations to efficiently coordinate existing global tax compliance projects to support with the PMO function, as needed.
• In addition, as part of KPMG, you will need to complete annual requirements such as goal setting, timely completion of training and other KPMG specific activities.

Skills/ Knowledge and Experience:

• Bachelor’s degree, Minimum 5 years work experience, with demonstrable project management experience on managing client portfolio and technical acumen.
• Preference for previous experience in similar roles. Needs to be able to operate in environments where there is uncertainty. Needs to quickly identify how work should be delivered and plan for its delivery with any known constraints such as pricing, skills available and timeframes and maximize the delivery center solution offering. Needs to be able to be articulate with clients, including in written form particularly when communicating on a project, its construct, and its status. Should be a self-starter and able to act with minimal guidance and be able to lead stakeholders through medium projects or process solutions.
• Should have skills to be able to manage all aspects of a medium-large project. The ability to appropriately structure a project for delivery is critical. Ability to identify risks and issues and drive resolution is important. Should possess skills to be able to understand the accounting/tax issues, implementation of technology solutions and other day to day issues. Tax acumen would be favorably considered.
• Exceptional interpersonal skills are a must. This person must be a team player and highly organized, as they will work internally and externally across many dimensions of the business. Important to have good listening skills to understand other points of view, and to be able to articulate these to other parties.
• Precision, reliability and positive attitude is a must.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

ABOUT US:

iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the right attitude, work ethic, and team spirit.

To learn more about us, visit our website at ihubsolutions.com

DESCRIPTION:

Ensure the proper and timely movement of freight and information, while providing exceptional customer service within the Department.

RESPONSIBILITIES:

• Ensure accurate and timely data entry into our operating system.
• Ensure a smooth and timely process flow regarding the air Import Department.
• Accurate and timely data entry into the operational system.
• Track and trace all air Import files and report the status/updates internally and to the customers.
• Ensure that customer’s freight is delivered on a timely basis.
• Ensure documents are timely sent to customer or broker for customs purposes.
• Ensure accurate and timely client and vendor billing.
• To be interactive and proactive with our customers regarding arranging their freight/shipments by meeting their requirements and service standards.
• Consistently work on maintaining good understanding, communication, and relationship with our customers, airlines, trucking companies, and others.
• To make sure that we meet our internal and external compliance regulations/standards at all times and that this is according to our government regulations.
• Fully understand the air import process flow and be proactively involved in looking for best practices to improve the operational process to be more effective, efficient, and productive.
• Ensure all customers' standard operating procedures are followed and updated in the Standard Operating Procedures (SOP).
• Meet KPI standards, as per the company’s procedures/customs requirements.
• Timely response to emails from customers, suppliers, carriers, and our internal network.

REQUIREMENTS:

• Be a team player and have the ability to listen, comprehend and effectively communicate to obtain positive results;
• With at least 2 years experience;
• Pro-active and strong organizational skills;
• Good computer skills (Excel, Word, PPP, and Outlook);
• Able to work on half-day Saturday.
• Will be assigned to Changi Airfreight Centre

WHAT WE OFFER:

• Staff Health Benefits
• An administrative job that doesn’t limit you to sitting at a desk the entire day
• Attractive career growth possibilities
• Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

Overview:

(Summary of the role)

Installation Manager manages team of installers who are responsible for installation. Schedules and oversees the installations. Installation Manager typically reports to Project Manager. The Installation Manager manages subordinate staff in the day-to-day performance of their jobs. Ensures that project/department milestones/goals are met and adhering to approved budgets

Responsibilities:

(Describe the important end results of the job, i.e., what has to be achieved and why. Start with the most important and number each one separately)

• Manage and supervise the installation process of various systems and applications.
• Plan and oversee installation projects
• Coordinate with clients and vendors to ensure smooth installation process
• Supervise and manage a team of installation technicians
• Provide training to installation team members and ensure adherence to safety and quality standards
• Maintain records of installation projects and prepare reports on project status
• Recommend improvements to installation procedures and processes
• Resolve installation-related issues and ensure customer satisfaction
• Manages a team of installers who are responsible for installing approved designs.
• Schedules and oversea the installation
• Adhere to contract specifications and established policies and procedures
• Manage day-to-day performance of their jobs
• Ensure project milestones are met and adhering to approved budget
• Extensive knowledge of different cable types and cable containments.
• Addressing with the Site team any non-conformities, audit findings and customer complaints
• Conducting periodic inspections and audits to verify that activities are being performed as specified
• Collaborating with the Site staff to ensure all activities are completed as specified, collecting the records of evidence and certificates of conformance
• Participating in Site Surveys ,Pre-installation meetings and Quality Review with clients
• Support sales during tender on resources required for implementation. Resources includes manpower and cabling effort.
• Provide cable length estimation for either tender support of project implementation.

Requirements:

(Indicate the qualifications, education, associated training, background knowledge, skills and attributes to perform the job competently)

• Bachelor’s degree in a related field or equivalent experience
• Minimum of 5 years of experience in installation management or a related field
• Proven track record of successfully managing installation projects
• Excellent communication and leadership skills
• Strong organizational and time management skills
• Ability to work in a fast-paced environment and manage multiple projects simultaneously

Administrative & Operations Assistant

• Salary: $2000 - $2600
• Working Location: Ngee Ann City Tower, Orchard
• Working Hour: Monday - Friday (8.30am - 5.30pm)

Job Description:
General administrative duties

• General upkeep of the office.
• Requisition of office equipment and supplies.Manage and order office stationaries & pantry supplies.
  Liaise with suppliers on printing of name cards and letterheads, office equipment, office broadband, etc.
  
• Data-entry, general filing, scanning & photocopying.
• Run errands - banks, etc.
• Perform ad-hoc duties as and when required.

Operations duties

• Preparations of Import and Export shipping documents
• Coordinating between suppliers, vendors and customers.

Job Requirements:

• At least 1 year of relevant experience

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Responsibilities

• Partner divisions to understand divisions’ priorities and effectively develop and implement communications plans, and media materials, specific to Singapore’s telecoms and postal sectors
• Coordinate efforts with other agencies, ministries, licensees where required
• Oversee all aspects of media management work, including media briefings, materials, media pitches and interview requests, as well as talking points for speaking engagement and speeches
• Develop audience awareness for IMDA’s policy, programmes and initiatives
• Execute IMDA’s crisis communications plans for unplanned scenarios (e.g disruption to critical infrastructure services)
• Work closely with various teams to harmonise plans and messaging with intended audiences (e.g with QSM) 

Job Requirements:

• Background in Public relations/Communications/Journalism or a related discipline
• At least 5-8 years of relevant experience in Journalism, Public Relations, Government Comms
• Experience working with and pitching to reporters from manpower, tech, media, business beats across media channels an advantage (but not a pre-requisite)
• Experience with managing 3rd party agencies/vendors/suppliers
• Good communications and interpersonal skills, adept at engaging external and internal stakeholders, including multi-agency and cross-functional teams
• Ability to understand business units’ needs and translate these needs into impactful communications plans
• Curiosity and interest in the tech and media industry

#LI-IT2

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the team

Business Platform Product Operation team is devoted to enriching BytePlus cloud business models and continuously helping enterprise customers adaption the cloud to improve their business innovation, reduce their cloud cost and better experience. You can help us to achieve our mission.

Responsibilities:

- Provide operation support to sales teams, end customer and service teams during end to end customer journeys, facilitating user acquisition and great user experience, including user center and product console

- Develop high quality platform related knowledge, including help documents, guidance, video and other types of knowledge transfer.

In charge of training for both internal and external users.

- Capture, consolidate and validates functional requirements from different teams and users.

- Develop and maintain project plans for cross-functional resources, stakeholders, timelines, and dependencies to ensure successful delivery

- Lead alignment with stakeholders, including but not limited to business owners, engineers and designers on prioritization and changes to the website

Qualifications

- Bachelor degree or above, at least 7 years working experience in product management

- Experienced in business requirement analysis and system design of cloud commercial supporting platform (ordering, payment, invoice or contract, etc.)

- Proven product and project management skills

- Strong interpersonal, organizational, and collaboration skills

- Proficient in English and Chinese (spoken and written) as this role will work closely with external stakeholders

- Strong cross-cultural awareness and effective collaboration with global teams

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Fast-Growing BytePlus Team

BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

Responsibilities:

- Partner the business in terms of planning, systems optimization and driving operational cadences

- Play a critical role in driving Lead to Cash process

- Drive business insights, measure ROI, and access risks

- Partner with BI to streamline and standardize reporting needs

- Build and run Sales Incentive Programs

- Strong advocate for best practices and change management

- Be an integral member of the Sales Operations team where our success is measured by the success of the business

Qualifications

- Bachelor's Degree in Business, Finance or a quantitative field of study

- Self starter with at least 7 years of business partnering experience

- Well versed in CRM and lead-generation systems such as Salesforce, etc

- Experience with BI systems such as Tableau and/or SQL is a plus

- Proficient in English and Mandarin as this role requires interactions with customers across multiple geographies and timezones

- Adventurous and capable of navigating through ambiguities in a high-growth environment

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The Company

Our client, a publicly listed company in the real estate sector, is currently seeking a Corporate Secretarial Manager to join their dynamic team.

The Role

The core responsibilities involve the management of a comprehensive range of corporate secretarial functions for the organization, such as facilitating quarterly board meetings, minutes writing, servicing Annual General Meeting, recording the proceedings, updating statutory records, releasing SGX announcements, coordinating with various parties on producing the annual report, and working closely with corporate service providers, auditors, and lawyers.

Your Profile

You should possess a Bachelor’s Degree in a related field and an Institute of Chartered Secretaries and Administrators (ICSA) qualification. You should have good knowledge of the Singapore Companies Act 1967 and SGX Listing Rules.

Apply Today

Please send your resume, in WORD format only and quote reference number ET12824229, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | | EA Licence no.: 07C5595 | Tan Yee Le (Elise) EA Registration no.: R1330020

Customer Service Officer

Working Day : 5 days work week (4 weekday, 1 weekend)

Working Timing: Afternoon shift @1.30pm - 9pm / 12pm -8pm (Based on schedule )

Salary : $2500 - $3200

Working Location: United Square / Parkway Parade (Rotating Outlet)

Job Responsibilities:

• Attending to course enquiries

• Following up with customers and liaising with teachers on course bookings and scheduling; course coordination

• Updating students’ records and data base

• Processing enrolments, changes and terminations of students

• Tracking students’ monthly payments

• Issuance of payment reminders on outstanding payments

• Providing sales support

• Assisting in events organized by the Conservatory

• Any other duties as assigned by the management

Job Requirements:

• At least 1 year of relevant experience

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Responsibilities:

• Communicate and cooperate with supervisors and co-workers.
• To perform administrative/analysis duties as required.
• Provide support to the sales team in maintaining existing customer relationships and order management, contract reviews, production scheduling, handling quality complaints, customs declaration and inspection, booking and shipping arrangements.
• Provide support to the sales team in providing relevant document preparation, reconciliation, collection of payment.
• Responsible for customer after-sales service, conducting customer satisfaction surveys, and organizing and implementing improvements for enhancement.

Job Requirements:

• Minimum Diploma or equivalent qualifications
• Required Skill: good communication.
• Possesses proficient bilingual skills in Chinese and English as to communicate effectively with our China counterpart and Chinese-speaking customer.
• Proficient in using Microsoft Office software.
• Integrity and responsibility to be able to work independently.
• Able to start immediately or within short notice.
• Undertake any other duties that may be assigned by the Sales Team / Directors

Interested candidates are invited to submit detailed resume stating:-

• Current salary
• Expected salary;
• Reasons of leaving and
• Date of availability.

We regret that only shortlisted candidates will be notified.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Participate in all sales activities in line with the sales and marketing plan to exceed hotel revenues and target.
• Acts as the main liaison person between clients/ planners, and the hotel operational departments, for all event & catering logistics from planning to execution to after-sales stages.
• Promote and sell all functions of the catering and events to achieve the optimum departmental revenue targets
• Procures new business for the hotel by establishing leads from internet, printed materials, relevant industry documents and follow ups. Establishes and continuously updates mailing lists/database
• Secures repeat business for the hotel by maintaining contacts with travel agencies, professional conference organizers / associations, destination management companies, commercial houses, government bodies, and corporate accounts, through personal sales calls, telephone contacts and written communications.
• Promotes the hotel as often as possible through entertaining, conducting site inspections, tour familiarizations & hotel presentations, etc. Organizes and attends major sales/ PR related functions, and/or trade shows.
• Analyses historical & other statistical information; and use this information when developing strategies, comparing industry practices vs. hotel’s practices. Keeps aware of trends, systems, practices for rates, package details, audio visual equipment, IT & communication systems, etc. through trade literature, hotel show and site visits.
• Creates and implements special programs / packages / promotions to achieve greater productivity through

- Increasing average rate per cover

- Increasing occupancy (Maximize Utilization of Function Space)

-Increasing business volume during non-peak periods

- Upselling and maximizing food and beverage banqueting sales, room rental, AV & miscellaneous revenue.

• Provide after-sales service and to ensure all guests’ feedback are brought to management’s attention and communicated with the respective departments necessary for proper handling. Ensure that all negative feedback are reviewed, investigated and follow-up action is initiated
• Attends & conducts event briefings, Banquet Event Order (BEO) meetings, Pre-Con meetings, and any other meetings as needed to discuss event arrangements to ensure a seamless event execution
• Handles all administrative work and updating of files on the following Catering Sales matters
• To perform any other duties that may be assigned by the Management

Job Responsibilities

• Ensure timely, accurate month-end closing and analyse financial information for reporting to Management;
• Responsible for preparation and closing of monthly and annual financial statements
• Coordinate and liaise with internal parties to support intercompany activities
• Dedication of work and working closely with your team
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• Verify on daily petty cash and monthly reimbursement claims as well as handling of staff purchase
• Monitor the day-to-day financial operations within the company, (eg, invoicing, stock, cash flow and other transactions)
• Prepare Monthly Profit & Loss statement, Quarterly auditor's reports and annual financial budgets
• Preparing of weekly bank reconciliation reports and summaries for management
• Analyzing of financial reports
• Review and finalize accounting work completed by your team
• To support any ad-hoc assignments

Job Requirement

• Degree in Accounting or related fields
• At least 7 years of relevant experience in Accounting, including 2 years of managerial experience
• Able to work independently within minimum supervision
• Possesses leadership skills
• Meticulous and organized
• Able to plan, analyze and solve problems, conscientious and accurate
• Must possess excellent written and verbal communication skills to work closely with the team

• Handle assigned customer portfolios effectively.
• Secure a high level of customer satisfaction by establishing a good rapport and trust with the customer.
• Explore new business opportunities as per sales plan.
• Accountable in a regional role as a focal point for assigned account.

Requirements:

• Diploma and above
• At least 5 years of sales & marketing experience in semiconductor equipment.
• Good knowledge in Machine Vision Process
• Comfortable to travel extensively.
• Strong customer service orientation with excellent networking and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

(Freight forwarding)

5 days, 9am- 5.30pm

Address: UE Square Singapore 239920 (Fort Canning)

Salary: up to $7000 + Transport allowance + $120 phone allowance + Uncapped Commission

Job scope:

• Improve company’s market position and achieve financial growth
• Meet and exceed objectives through the development of new businesses, coordination of Business Development shipments and existing business penetration
• Identify target customers, initiate own sales calls, pursue them and ultimately convert them into clients
• Working with Finance and Indoor Sales team on payment issues and follow up on payment with clients
• Build and maintain a pipeline of business
• General profit in line with set KPIs
• Prepare sales planning, and forecasting activities
• Sourcing of rates from carriers, hauliers, offices and worldwide agents
• Interact and maintain relationship with subcontractors like carriers, coleaders and trucking companies etc
• Maintain effective teamwork with members of the Indoor Sales, Business Development team and other functional teams
• Meet and exceed objectives through the development of new businesses, coordination of Business Development shipments and existing business penetration
• Support the sales strategy set by the Head of Business Development in conjunction with the Management
• Contributes to team effort by accomplishing related results as needed
• Successfully work across teams (internal and external) to overcome challenges and achieve objectives
• To perform other duties and tasks as assigned
• Adhere to all company policies in areas of Compliance, HSSE&Q, Code of Business Conduct, Employee Handbook
• Reporting and documenting of all sales activities with company’s internal system

Requirements:

• Minimum 2-3 years of hunter sales / business development experience in freight forwarding industry
• Proven track record and good networking with carriers, coleaders and trucking companies etc

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

The Opportunity 

We, at Flywire, are seeking a Partner Operations Associate to help us handle and process our growing volume of cross-border payments in Singapore. You will help process payments globally through partner accounts Flywire have around the world.  

• Manage the day to day processing of payments
• Match incoming payments against customer requests
• Identify process inefficiencies and suggest ways to improve processes.
• Bring qualitative and quantitative feedback to the team to make informed decisions
• Work confidently with internal teams - Contact point for agent team and supporting the customer service team
• Payer KYC
• Generate reports for account receivables
• Control settlements from our partners
• Conduct daily follow-up with processing issues that are unresolved

The Customer Engagement Manager is responsible for owning the international franchisee relationship and recommending tactics and products to improve overall performance and profitability as it relates to a master franchisee’s technology profile. They are expected to build healthy relationships with international master franchisees, analyze, consult, educate, and propose solutions for technical implementations. The Manager will oversee a team of technical consults and be the main point of contact for all technical implementations and monitor any issues or concerns. They are responsible for developing customer service strategies, partnering with technical delivery managers for successful rollouts, and overseeing the resolution for any concerns or issues.

RESPONSIBLITIES

Manage a Portfolio of International Master Franchisees and Consult on Technology Solutions  

• Manage relationships with international master franchisees to assess their current needs and recommend solutions and new technology products that increases productivity and profitability of their business.
• Facilitate quarterly international master franchise meetings with DPZ leadership, sales engineers, and technical consultants to review technology business; set objectives and identify shortfalls in customer engagement.
• Proactively lead and drive discussion with markets and DPZ teams, follow up on action items and ensure they are successfully executed.
• Lead and develop proposals for new opportunities and negotiate contracts.
• Be a champion for our international franchisee’s success and advocate for them so they can achieve their business objectives and goals.

Analyze Business Opportunities and Propose Recommendations

• Lead the education of international franchisees about the value, benefits, and features to implement to solve business critical problems.
• Conduct quarterly business reviews and identify areas of opportunities.
• Assess against KPIs and metrics that drive increased profitability and recommend technology solutions that focus on growth
• Analyze existing customer engagement process and execute it successfully for international master franchise.
• Analyze market gaps to find opportunities for growth in specific markets.
• Partner with sales engineers and technical consultants to gather requirements, scope and present implementation plans to the customers

Monitor Implementation of Solutions, Mitigate Risk or Issues and Oversee Customer Feedback Program

• Manage all aspects of projects, including delivery, communication, and successful rollout and partner with cross-functional teams on execution.
• Act as Domino’s store technology expert and provide support to international stores
• Manage and implement standard process and tools to be used consistently for managing customer projects simultaneously.
• Ensure compliance adheres to the terms and conditions listed in franchisee contracts.
• Partner with international master franchisees and collect regular feedback, build action plans and coordinate with teams to resolve any complaints.
• Collaborate in developing a best-in-class customer success and feedback program and implement with our international master franchise and internal teams

• Take up appointment as the Nominee Director for our clients
• Execute responsibilities as a Nominee Director for our clients, in accordance with our engagement terms with those clients, and in full compliance of our Company policies as well as relevant regulatory requirements (e.g. the Singapore Companies Act)
• Highlight to the Manager or the Company Management opportunities for business growth while executing your responsibilities
• Any relevant responsibilities as assigned by the Manager 

• Ensure the smooth and efficient, operations of the Food & Beverage Division (TASTE restaurant, Le Bar & Banquet) by the established guidelines in the Department Operations Manual.
• Operate the department with positive financial results.
• Supervise and oversee the administration of the Restaurant and Banquet to ensure smooth operations.
• Evaluate the operations and procedures and suggest improvements to the F&B Operations Manager.
• Check the work performance, and turnout of subordinates and assign responsibilities.
• Demonstrate thorough knowledge of products, menus, and equipment.
• Liaise with Kitchen and Bar on daily Restaurant and banquet Operations.
• Attend weekly departmental meetings when the F&B Operations Manager is unavailable.
• Conduct daily Restaurant & Banquet Operations briefings, in the absence of the F&B Operations Manager.
• Anticipate the volume of business, taking into consideration the occupancy of the Hotel, the holidays, the weather, the activities in the Hotel, and the community in general.
• Assist the F&B Operations Manager in casual labor & contract staff costings.
• Assist the F&B Operations Manager in analyzing daily revenue and cost reports.
• Assist the F&B Operations Manager in enforcing all pre-check and check control procedures in all areas when required with updates.
• Ensure that no single-use plastic containers & cutleries are used following the brand standard.
• Monitor the quality and quantity of all Restaurant and banquet Operations items served timely.
• Maintain good communication & relationships with all other Hotel departments.
• Keep the F&B Operations Manager informed on all items of interest for the department.
• Assist the F&B Operations Manager in coordinating with the respective department heads on any activities that overlap with or concern their departments.
• Enquire guests’ satisfaction and handle guests’ complaints to establish good guest relations.
• Regularly inspect equipment and ensure that they are well maintained and in good working order

WHAT YOU WILL BE DOING:
You are an inspiring leader who loves to create genuine and heartfelt experiences for others by building relationships and celebrating the unique differences in everyone around you. You thrive in an environment that changes in every moment and you’re often referred to as the Master of Multi-tasking! You enjoy developing others and genuinely bringing joy to peoples’ lives - and it just so happens you’ll be doing just that in an award-winning hotel.

The Assistant Front Office Manager will support the Director, Front Office by leading our Front Desk team through building trust and relationships by nurturing a work culture that celebrates diversity, inclusiveness, belonging, growth and development and by inspiring colleagues to deliver heartfelt experiences for each and every guest.

• Ensure smooth operation of the Front Office
• Be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel
• Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by Accor
• Assist Front Office Manager with projects related to Front Office as any when required and meeting up with datelines
• Identify personnel development in order to have trained and qualified staff to consistently maintain and increase the Hotel’s service
• Take charge of the ACDC program and work closely with Front Office Manager
• Work with Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels.
• Be responsible for the safety and security of guests, employees and the hotel assets

Job Description

This role will support an integrated, value-based approach to human resources management, aligned to annual and long-term strategic business and HR initiatives in a large organization. She/he will be a strategic partner with the business, to nurture an employee-oriented company culture that emphasizes quality, collaboration, continuous improvement, and high performance.

The incumbent will provide a range of HR services to the company and business units, with partnership with Centres of Excellence in HR, including talent acquisition, talent management, compensation and benefits, talent development and people services.

Responsibilities:

• Lead a small team of Human Resource Business Partners in providing HR insights and advice to the business on all people related issues and initiatives
• Roll out HR strategies that are aligned with the company's overall business objectives
• Develop and implement programs to ensure retention of key staff, and lower the employee turnover
• Improve employee experience and engagement through different communication channels and throughout the employee lifecycle
• Advise and support managers in employee performance management and development
• Develop an effective talent pipeline that addresses the organization's succession plan
• Ensure L&D activities are planned to meet current and future organization and employee needs.
• Partner with Compensation and Benefits team to regularly review market competitiveness, benefit and reward structures, internal relativity and equity to ensure competitiveness
• Review workflow processes to increase the efficiency within the HR teams
• Review HR policies and procedures in line with current employment legislation and/or organizational changes to increase efficiency
• Create and maintain a positive work environment by promoting a culture of respect, inclusion, diversity and positive employee experience
• Manage employee relations issues, ensuring fair and consistent resolution
• Lead and develop the HR team, providing guidance and support for their professional growth
• Analyse HR key metrics, develop continuous employee feedback mechanisms and use data to develop HR interventions and process improvements

Qualifications

• Bachelor’s degree with at least 10 years of HR experience
• Proven experience in supporting business units with a true blend of strategic and hands-on operational responsibilities
• A good team player, positive, people oriented and enjoys meeting and talking to people
• Ability to build strong relationships at all levels of the business and with good business acumen
• Previous experience in leading a project from scratch and driving to completion
• Confident with ambiguity and having an agile & flexible mindset
• Independent and a quick-learner with strong sense of responsibility and initiative
• Excellent interpersonal and verbal & written communication skills
• Demonstrated effective people and workload management skills
• Ability to actively listen and resolve conflict, as well as support, encourage, motivate and grow team members
• Strong understanding of Singapore's current employment laws & regulations (labour law, work visa relation regulations)