We are looking for mature mid-career individuals (aged 40 and above) who are exploring mid-career skills conversion and switch to new jobs to gain meaningful industry-relevant skills and experience.

You will be responsible for:

1. Following up with our existing customers on their training needs and send brochure and proposal for them to consider
2. Provide excellent customer service by addressing customers and prospects inquiries and feedback
3. Designing EDM for each workshop to send information to clients in the region
4. Assist in designing and producing in-house promotional materials.
5. Maintain up-to-date files and records.
6. Handle daily general administration tasks and support service operations.

Qualification & Requirement

- mature mid-career individuals (aged 40 and above) Singaporean and Pr

- minimum O level qualification

- Familiar with Microsoft Office

- Pleasant personality with good interpersonal and communication skills.

Interested applicants are invited to send their resumes with recent photos to [email protected].

All applicants will be notified of the outcome of their application.

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

Christian Bassett is recruiting a Hospitality Manager for a European luxury watch & jewellery company.

Main responsibilities

• Under the supervision of the Director, your main responsibilities will be to develop the customer experience and reinforce brand messages.

For this your main responsibilities will be:

• Ensure team management:

• Manage and participate in the operational activities of the team;

• Manage the team's workload;

• Manage the budget as well as expenses and cash flow forecasts;

Ensure project management:

• Create, manage and monitor projects related to customer experience in Singapore

• Support the Director for “customer experience” projects;

• Ensuring the management of excellence in our customer experiences:

• Be the guarantor of the quality of the services delivered to our clients;

• Ensure that the quality of welcome and services meets our values;

• Be a force of proposal in the evolution of the services offered to our customers (visits, meals, showroom, Museum and Manufacture, etc.);

Ensure operational management:

• Review processes and propose new ideas for updating reception and reception processes on the brand's various sites;

• Ensure cohesion and be the point of contact between the different hospitality professions

• Plan regular training for hospitality staff to meet changing expectations

• Be a source of proposals to improve processes through the introduction of new working methods or new technologies;

• Manage statistical indicators and involvement in the strategic vision

Only shortlisted candidates will be notified

Responsibilities

· Meet or exceed quarterly team revenue targets

· Understand and develop the Indonesia market, identify and convert target customers

· Manage contract negotiations and salesforce reporting

· Provide strategic direction to the sales organization and support to sales representatives as they manage deals from first contact to close

· Work on the continuous improvement of sales processes and procedures

Requirements

· University degree in a relevant field or extensive professional experience

· Personable and diplomatic in handling clients from all levels, with an understanding of regional market needs

· Minimum 3-5 years of experience with a strong business development background in sales

· A proven track record of sales achievement as a sales representative

· Experience managing a team of quota-carrying sales talent

· Experience directly managing a pipeline of complex, large deals

· Exemplary communication skills, both written and verbal, with the confidence to develop and present ideas to varying levels of audiences

· Deep understanding of the sales process as it relates to Large Enterprise and Mid-market companies

· Hands-on leader who strikes a balance between strategic vision and tactical execution

· Fluent in Indonesia and English both in speaking and written

• Career Progression
• Attractive Salary Packages with high bonuses!
• Good working environment
• Office Hours

Job Description

• Ensure clinic’s operational and procedural area readiness
• Assist with registration, discharge, appointment bookings, cashiering and any other enquiries
• Provide chaperone assistance to doctors/nurses and prepare consultation documents
• Attend to any requests, emails and phone enquiries.
• Assist clinic manager in administrative duties
• Other duties assigned

Job Requirements

• Minimum GCE "N/O" Level
• Proficient in computer skills
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast-paced environment

Interested candidate can send in your resume in Microsoft Words, along with a picture of yourself to:

[email protected]

We regret that only shortlisted candidates will be notified. Thank you for applying.

EA License No.: 23C1894

EA Personnel No.: R1656105

Group Finance Manager (Shipping/Maritime)

Our client is a leading European ship owner with one of the largest fleet in the world. This position is newly created in their group HQ based in Singapore and will be reporting to the Group Financial controller.

This role is within the Financial Control (FinCon) team in Singapore and will work closely with segment managers, corporate team and other internal stakeholders to meet regulatory requirements in statutory financial reporting and tax compliance matters.

The role will be responsible for the reporting & management of the Company and Group entities under Maritime Sector Incentive (MSI) scheme with the Maritime & Port Authority of Singapore (MPA).

KEY AREAS OF RESPONSIBILITY

The Finance Manager is responsible for leading the following:

FINANCIAL REPORTING AND AUDIT

• Review of financial statements prepared by Fincon Segment for annual audit.

• Lead the audit of group and individual financial statements in Singapore; work closely within FinCon team to address audit queries related to entities.

• Prepare, review audited financial statements, and ensure submission and filing of annual accounts.

• Evaluate the impact of developments in the financial reporting, tax and regulatory regime and recommend course of action to ensure compliance.

STATUTORY AND TAX COMPLIANCE

• Ensure compliance with statutory requirements of Accounting and Corporate Regulatory Authority (ACRCA)

• Drive and manage the tax affairs of the entities (Corporate tax, withholding tax & exemption, GST and transfer pricing)

• Work closely within FinCon team and tax agents in preparation and filing of returns under applicable tax jurisdiction.

MANAGEMENT OF MSI-APPROVED INTERNATIONAL SHIPPING ENTERPRISE (MSI-AIS) SCHEME

• Liaise with MPA on scheme matters.

• Updating and maintaining records in MPA Electronic Tax Incentive (ETI) System.

• Review and compilation of local business spending report.

• Submission of annual reporting under the ETI system.

• Updating business plan and local business spending

projection with Fincon Segment where applicable.

QUALIFICATION / EXPERIENCE

• Degree in accountancy or equivalent and Chartered Accountant qualification

• Overall 8-10 years in a big4 audit firm out of which 3-4 years of audit experience in a managerial position leading a small team with exposure in maritime industry or finance manager role with a ship owner.

• Strong understanding of accounting standards applicable to maritime industry

• Strong understanding of statutory and tax compliance requirements

• Exposure in compliance matters for MSI-AIS Award

• Strong preference for prior experience in Oracle ERP and EPM modules

KNOWLEDGE AND SKILLS

• Strong communication and interpersonal skills as this role require active cross-functional dialogue with internal and external stake holders.

• Strong preference for experience in creating or improving a finance function and controls as this role will involve creating and building a line reporting function.

• Strong preference for good working knowledge of excel, SmartView and Oracle BI tools.

Startup boutique accommodation looking for an independent and motivated individuals to join the team.

We are seeking a proactive and creative individual to join our team as a Hotel Guest Experience Manager. This role focuses on enhancing guest experiences through the organization and management of upcycling workshops, DIY activity stations, and external vendor collaborations. The ideal candidate should possess excellent organizational skills, a passion for sustainability, and a knack for curating engaging guest activities. The role also involves inventory management, customer service, and digital marketing responsibilities. This is a dynamic position that requires both onsite and remote work.

Key Responsibilities:

Social Media Manager

- Maintain and update ITWL’s social media accounts

- Monitor social media data for business analytics

Customer Service and Communication

- Address and resolve guest complaints and feedback promptly.

Inventory Management

- Manage guest experience supplies inventory

- Collate guest feedback on guest experience supplies and update offerings

Assist Operations Manager with daily operations

- Duties include, and are not limited to, housekeeping, guest check-in/out, general cleaning

Qualifications and Requirements:

• Bachelor's degree/Diploma in Hospitality Management, Event Management, or a related field.
• Proven experience in organizing workshops or events.
• Excellent organizational and time management skills.
• Strong creative thinking and problem-solving abilities.
• Passion for sustainability and upcycling.
• Excellent communication and customer service skills.
• Proficient in using social media platforms and website management.
• Ability to work independently and as part of a team.
• Flexibility to work weekends and adapt to changing schedules.

Work location:

Lazarus Island

Ferry transportation provided (10min ferry ride from Sentosa/15 mins from Marina South Pier)

Job Types: Full-time, Permanent, Fresh graduate

Salary:

$2,800.00 - $3,200.00 per month

If you are a self-motivated individual with a passion for creating memorable guest experiences and promoting sustainability, we would love to hear from you.

Join our team as the Hotel Guest Experience Manager and contribute to making our guests' stay truly exceptional.

Our Client is a gaming start up company in Singapore, who is seeking to recruit a Game Operations Specialist.

Game Operations Specialist

Job Responsibilities

• Collaborate with influencers across various online platforms to create engaging content (such as videos or live streams) that enhances game's profile and reach within the gaming community.
• Collect, sort, and prioritize feedback from players. Your role lets our development team understand and quickly address the players' needs by turning their feedback into actionable game improvement suggestions.

Requirements

• Bachelor's degree or higher.
• A love for gaming is a must. You should be an avid gamer who understands gaming on a deeper level.
• Fresh graduates are welcome to apply
• Bilingual in English and Thai Indonesia to communicate with Indonesia counterparts and partners

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

This is a 12 months contract assigned to our client

Work Location: near Commonwealth MRT

Salary Range : $2,300-$2,600

Timing

1. Shift time - 8am-8pm

2. 44 hours per week (5.5 days of work)

3. Rotating shift Mon-Sun (including Public Holiday)

Job Description

1. Log all incoming calls and email and record sufficient information to facilitate effective incident

processing.

2. Identify the impact, urgency, and priority of incidents

3. Provide initial troubleshooting and support for incidents.

4. Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance

team and monitor progress.

5. Seek confirmation for closure from the user when resolution is provided.

6. Serve as the first point of contact for all incidents

7. Prepare daily and weekly report (knowledgeable in excel)

Education

1. O Level

2. Pass O Level English

• Company located at Toh Guan (Jurong East)

• Working hour: 8:30am – 5:45pm (Mon – Fri)

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established Logistics Company

Job Scope

• Lead, supervise and manage a team - Work closely with the management team to optimize warehousing and logistics operation - Responsible for people and warehousing resources management to deliver effective and efficient operation services to customers.
• Ensure all inventories are properly managed and the delivery of logistics services to meet customers’ KPIs and conduct operational reviews with internal and external customers to resolve logistics service failures directly with customers and operational team.
• Perform operations review for WMS systems, daily operations and environment for further productivity and safety practices.
• Ensure Warehouse operations adhered to SOP and safe practices and maintain optimum utilization of warehouse space and constantly review methods of material handling and flow to increase productivity.
• Maintain a high level of housekeeping and warehouse security.
• Assist or involve in ad-hoc activities assigned.

Requirement

• GCE O Level / Diploma or Degree in Business Administration, Supply Chain or Logistics Management or relevant qualification
• 3 - 5 years of relevant work experience in a managerial / Supervisory role in 3PL/4PL Warehousing / Logistics environment
• Possess Forklift License will be advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Salary $2000 - $2800 + Incentives + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tai Seng
• Working hours: Normal Working Hours
• Training provided for those without/lesser experience

Job Responsibilities:

• To respond to service calls and service/repair banking equipment (banknotes/currency machines) & office equipment (shredders) based on SLAs
• To provide & ensure routine maintenance servicing (monthly/quarterly) of banking & office equipment
• Compliance with regulatory guidelines & requirements
• Any ad hoc duties as assigned

Job Requirements:

• Possess at least a Professional Certificate/ Nitec in Mechanical / Electrical Engineering or relevant qualification
• Possess Class 3 or Class 2B with own bike
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Position : Corporate HR Manager (Planning / Staff Benefits / Handle 10 companies)
• Location : GILSTEAD ROAD (Nearest MRT: Newton -18 mins walk)
• Working hours : 5 days a week, Monday to Friday, 8:30am to 6pm
• Salary (commensurate with experience) : Up to $8000 + Performance bonus (At least 1 month)
• Duration : Perm
• Industry : Shared Companies (10 companies) / HR Consultancy

Main Responsibilities:

• Head the HR Department of the Group of Companies (10 companies) in all matters HR and people management.
• Overseas about 400 headcounts in Singapore and Malaysian office
• To be responsible for corporate HR services in serving all the Business Units (BU) to meet their HR needs, not limited to all manpower regulatory compliances of the companies.
• To lead a team of HR executives and Juniors under your supervision, in meeting the department KPIs and coaching them towards work excellent and good Espirit de Corps.
• To support the group’s future direction of outsourcing certain functions to 3rd party firms, overseas satellite office or freelancers to improve efficiency and reduce cost of HR related functions.
• To support the group’s direction in designing C&B framework for all levels of staff to align contribution with reward and encourage a performance-based result-oriented culture.
• Be always prepared to actively involve in the day-to-day running of the department duties to serve the company wide people and manpower needs.
• To understand the diversified BUs’ manpower requirements and strive to fulfil these requirements within the reasonable lead time.
• Actively leading the Group to overcome its HR bottlenecks and end-to-end human capital management solutions.
• Be prepared and, work towards a digitized and automated HR processes to enhance productivity.
• Any other duties as and when assigned by the Board of Directors and MRs

Requirements:

• Good experience in organizational development
• Pretty hands-on to guide and advise the HR team member.
• Resourceful and able to thrive in a fast-paced and results-driven environment.
• Strong organisational skills with the ability to juggle multiple priorities and meet tight project timelines.
• Be open and approachable to all members.
• Good people and communication skills
• Experience in Timesoft System is an advantage.

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Senior Consulting Manager (APAC)

EA No: 13C6684

Reg no.: R2197224

As a Business Development Manager for an airport transport and limousine company, your scope of work would include the following responsibilities:

1. Market Research: Conduct market research to identify potential clients, competitors, and market trends in the airport transport and limousine industry. Analyze data and make recommendations for business growth opportunities.

2. Business Planning: Develop and implement strategic business plans to expand the company's market presence and increase revenue. Set achievable goals and objectives for the business development team.

3. Lead Generation: Identify and establish new business relationships with airlines, hotels, travel agencies, corporate clients, event planners, and other potential partners. Generate leads through networking, cold calling, and attending industry events.

4. Sales and Negotiation: Present the company's services to potential clients and negotiate contracts and pricing agreements. Develop and maintain strong relationships with key clients to ensure repeat business and customer satisfaction.

5. Marketing and Promotion: Collaborate with the marketing team to create effective promotional campaigns and marketing materials. Utilize various marketing channels, including digital marketing, social media, and advertising, to increase brand visibility and attract new customers.

6. Client Relationship Management: Provide exceptional customer service and ensure client satisfaction throughout the entire customer journey. Address any customer concerns or issues promptly and effectively.

7. Competitive Analysis: Monitor and analyze the activities of competitors within the airport transport and limousine industry. Stay updated on industry trends, pricing strategies, and new services to maintain a competitive edge.

8. Training and Development: Continuously enhance your knowledge of the industry and keep up-to-date with new industry regulations and requirements. Train and mentor junior team members, provide guidance, and support their professional growth.

9. Reporting and Analytics: Prepare regular reports on sales performance, market trends, and business development activities. Analyze data to identify areas for improvement and make data-driven decisions.

10. Collaboration: Collaborate with cross-functional teams such as operations, finance, and customer service to ensure smooth operations and seamless delivery of services.

It is important to note that as a fresh graduate, you will have the opportunity to learn and gain practical experience in the airport transport and limousine industry. This role requires a willingness to learn and adapt to the dynamic nature of the business. The standard workweek for this position is typically five days.

Job Details

• Perm role with comprehensive benefits (Bonus, AL, Medical benefits, insurance benefits, flexi benefits)
• Strong in ERP (Navision,D365,AX system) - Must have knowledge in FINANCE module
• All rounded people / able to do hands-on / In charge a team of 2-3 pax

Responsibilities

• Plan and implement all IT strategy including application system (Strong in ERP (Navision,D365,AX system), infrastructure to support the Business Unit.
• Stand as escalation and discipline lead for IT teams for group wide application systems related areas.
• Working with key business stakeholders to incorporate IT applications and operation process Improvements into their operations.
• Analyze, design, program, test, document and maintain IT systems or applications which align with business needs by using SQL script/other software tools.
• Responsible to ensure the accuracy of all necessary analysis tools and report that provide to management for analysis in optimal decision-making.
• Administer the launching of new frontend or backend systems, IT relevant projects, resources and vendor management.
• To ensure that the communication links between the various offices and stores are in optimal working condition, including maintaining and managing an effective fault reporting system.
• To maintain and ensure system security and data integrity.
• Maintenance of all software and IT related warranty and licenses used by the company.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Implement change requests and application enhancement to the ERP system.
• Keep track and update IT hardware and software assets.

Requirements:

• Possess min Degree holder
• Poessedd minimum 10 years of experience in the NAVISION and ERP applications and systems / with retail industry and background
• Knowledge and experience with Microsoft SQL Server, including writing script, stored procedure and setup SQL and Navision System

Interested applicants, please send your resume to [email protected] or press "apply now"

Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Tee Siew Mei(Reg No: R1219651)

Our client is currently seeking an Assistant Boutique Manager to support the Boutique Manager and management for this APAC region.

High End Luxury Retail Brand

Attractive Remuneration Package

Great company benefits

Location: Town/Central

Permanent/Full Time Position; 5-days work week

Job Responsibilities:

• Responsible for the optimization of the overall sales performance of the store, through the constant increase of customer service standards and the continuous development of the product knowledge and of the team selling skills
• Constantly monitors the team sales performance through the main KPIs, establishing and implementing specific action plans in order to improve sales
• Analyze the market context in which works and to suggest improvements, understands market trends and competitors in order to analyze and identify business opportunities/initiatives with the aim of improving sales, promoting new products
• Maintains excellent customer relationships, coordinating the store team and ensuring high levels of customer satisfaction
• Creates a cohesive team coordinating its different activities in order to make sure that the team members are always motivated and competent
• Ensures the professional growth, the product knowledge and the training of the store team, by constantly stimulating them to be up-to-date about the luxury industry and create career plans for the team
• Oversees the visual merchandising practices and standards ensuring that the store windows, the displays and the store and product image are in line with the corporate and Central Visual guidelines
• Responsible for managing and optimizing the stockroom, coordinating the Retail Operations team, in order to guarantee that it is in line with the sales potential

Requirements:

• With at least 5 year solid luxury retail sales experience
• Prior exposure in luxury goods such as timepiece, fashion or jewellery is preferred
• Possess excellent communication, customer service and interpersonal skill
• Able to work independently with minimum supervision and guidance
• Team player with ability to perform in fast pace environment

Interested candidates can email their updated resume to [email protected]

• Well Established Company
• Basic $2500 - $3000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Pioneer (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 5.10pm

Job Responsibilities:

• Liaise and coordinate with Parts & Service Sales Representative and customer on all the CVA activities
• Plan and schedule service jobs to meet department KPI’s, and customer timeline
• Raise and submit parts requisition to parts administrator to order, and to receive PM service parts for technician to execute the service job
• Raise purchase order to sub-contractor / vendor, goods receive and to compile require documents to finance department for payment
• Monitor customer machines working hours before due for PM service, open work order, monitor CVA work progress, and close job
• Provide administrative support to service department
• Ensure all work procedures and work processes comply with ISO9001/14001 Quality Management System
• Others ad-hoc duties as assigned

Job Requirements:

• Possess minimum GCE ‘O’ Level / Nitec / Diploma or equivalent qualification with 1-2 years experiences

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Summary Benefit :

• Premium Italian chocolate brand
• Gross Salary : $4000 - $5000
• Location: Central
• 5 days, Office Hour
• Good career progressions

Responsibilities :

• Lead and manage teams to drive growth of brands
• Developing and implementing action plans to achieve sales targets
• Providing training to staff to ensure they are equipped with the knowledge and skills required to perform their job effectively
• Reviewing and addressing performance issues of retail staff in a timely and effective manner
• Ensuring that staff comply with company SOPs
• Collaborating with store in-charge and retail staff to resolve internal and customer conflicts
• Supervising, coaching, and motivating retail staff to work towards common objective
• Participating in and providing feedback on the effectiveness of store activities and brand events
• Monthly reporting on gelato production to ensure cost efficiency and avoid stock loss
• Maintaining and monitoring the equipment to ensure they are in good condition and advising if any maintenance needs to be performed
• Maintaining adequate stock levels in stores to optimize sales performance
• Controlling replenishment and delivery schedules

Requirements :

• Minimum 2 years of experience in a F&B / Retail Operations position

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

· Working Location: Jurong East

· Hourly Rate: $11.50 per hour

· Able to commit immediately till end February 2024 (Subject to monthly extension)

· Mon - Fri Office Hours (No work is required on weekends and PH)

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

WELL KNOWN F & B ESTABLISHMENTS (RESTAURANTS) HIRING MUTIPLE VACANCIES:

SERVICE CREW

REQUIREMENTS:

- CUSTOMER SERVICE ORIENTED

- GOOD COMMUNICATION SKILLS

- WILLING TO WORK IN A F & B ENVIRONMENT

- WILLING TO ACCEPT F & B ROTATING SHIFTS

- KEEN INTEREST IN LEARNING ABOUT F & B

IF SUCCESSFUL, CANDIDATES WILL BE REWARDED WITH A GOOD CAREER PROSPECTS IN THE F & B INDUSTRY.

INTERESTED CANDIDATES, PLEASE APPLY HERE WITH RESUME

EILEEN PANG

EA REG: R1988493

BUSINESS LICENSE: 22C1222

EXCEDER CONSULTING PTE. LTD. (202227670D)

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $3,500-$5,000

Shift timings are

1. 4pm-1am

2. 12midnight-9am

3. Mon-Sun (including public holiday)

Night shift allowance applies

Job Description

1. This role works closely, in a 24/7 operations and coordinating fraud intelligence and taking swift actions

on accounts that had been or might be used for fraudulent activities

2. Assist with developing and implementing Fraud Risk Management Framework and all associated

policies and procedures (including risk metrics/ monitors) and ensure they are effectively embedded

3. Follow up and analyze abnormal transactions activity on customers' account.

4. Manage customer's expectation and explain to customer on suspected scam activities.

5. Coordinate and support detection, investigation and mitigation.

6. Understand when to escalate events and to whom

7. Be responsible for incident triage, response and escalation

8. Be responsible for both reactive and proactive security investigations

9. Assist in statistics collation on the various scams reported to the organisation to submit for

monthly management reporting and any others task and assignment by the line manager & management

10. Has strong analytical skill and well verse in Microsoft Office

11. Willingness to learn on the job

12. Skills requried Compliance Legal Support

• Working Location: Tanjong Pagar (Maxwell Road)
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end February 2024 (Subject to extension)
• Mon - Fri Office Hours (Not required to work on weekends and PH)

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

About Chello:

Chello is a Singapore online fashion brand started with an idea, for everyone who wears Chello to simply “Captivate At Hello”. www.chello.sg

Job Summary:

Chello is seeking a customer service intern to join our team. The successful candidate will be responsible for providing exceptional customer service, managing online orders and inventory, assisting customers with showroom try-ons, and ensuring the smooth and efficient operation of our online business.

Responsibilities:

• Assist customers with showroom try-ons and provide guidance on styling and fit
• Manage online orders from start to finish includes processing orders, monitoring order status, and updating customers on any changes or delays. They may also need to coordinate with other teams, such as shipping or warehouse, to ensure orders are fulfilled accurately and on time.
• Overseeing the fulfilment process of online orders. To check stock levels, pack orders, and arrange for shipping or delivery. Ensure that all orders are processed accurately and efficiently to maintain a high level of customer satisfaction.
• Provide exceptional customer service and resolve any issues or complaints in a timely and professional manner
• Collaborate with cross-functional teams to ensure timely and accurate order fulfilment, shipping and delivery
• Work with the team to develop and implement new initiatives to improve the online shopping experience and customer satisfaction
• Maintain accurate records and reports on sales, inventory and customer interactions
• Monitor social media platforms and engage with customers on Instagram, Facebook and other social media channels
• Respond promptly to customer inquiries received via email and Instagram direct messages
• Perform other duties as assigned by the management team

Qualifications:

• Minimum experience in retail operations or customer service, preferably in an online fashion business
• Strong communication skills with a customer-focused approach
• Ability to multitask, work well under pressure and meet deadlines
• Excellent problem-solving skills and ability to work independently or as part of a team
• Proficiency with Microsoft Office, Google Drive, and social media platforms
• Familiarity with e-commerce platforms and order management systems is an asset
• Diploma or Bachelor's degree in Business Administration, Marketing, or related field is preferred but not required

This is a full-time position with competitive salary and benefits. If you are passionate about fashion, have a strong customer service background, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity at [email protected]

about the company

The client that we are partnering with is one of the world’s leading bank and they are looking to expand their team of relationship managers to service the expanding base of customers.

about the job

• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Regularly engage customers with information relating to the financial products that they have purchased and present new and suitable opportunities to customers
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

skills and experience required

• Minimally 6 years of relevant experience in banking & financial advisory
• Possess strong knowledge of financial products
• Great communication & interpersonal skills
• Self-motivated and driven individuals with strong sales track record

If you’re interested in the above role, click on the ’apply’ function now! Alternatively, you can contact Claudia at 68183141 or [email protected] for a confidential discussion.

EA License No: 11C5502 | EAP Registration No: R2199597

JOIN US, Team ToppingsKids!

The Role : Customer Service Representative

We are looking for someone who will be the first contact point of our customers. Customer’s satisfaction is our utmost priority and assisting their inquiries with in-dept knowledge about our products, clear understanding about their inquiries/needs, empathy, and friendly attitude within a timeline is a key for this position.

Company website: https://toppingskids.com/

Instagram: @toppingskids

Key Responsibilities

• Handle customer’s inquiries/ complaints via Email, Call, Direct Message (IG/FB), MarketPlace Chat (Shopee), or What’s app.
• Provide appropriate information about the product/service with in-depth knowledge of the products/service and up-to-date information about the event/ promotion/ deals/ marketing plans, etc.
• For customer’s complaints, provide solutions and alternatives within the time limits; follow up to ensure resolution with understanding of the customer’s concerns and needs.
• Provide standardized quality service with a friendly and helping attitude.
• Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
• Creating customer’s orders manually whenever needed and helping the payment process.
• Keep track of exchange cases with a customer and relevant team till it’s completely resolved and the customer is happy.
• Take responsibility in Shopee Chat Performance – Sending a simple reply might be required out of working hours

Requirements:

• An excellent command of English and intermediate level of Chinese
• A high attention to details
• A friendly and professional demeanor
• Critical thinking and problem-solving skills
• Great communication skills & interpersonal skills
• Ability to work quickly under pressure & Multi-task
• Flexible to be able to adapt to fast changing needs
• Able to handle stress to deal with a broad range of challenges
• Strong sense of commitment & urgency to meet tight deadlines
• Must be Singaporean, Singapore PR, or Korean

• MNC Company
• Basic $4000 – $5500 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong East
• Working days: Monday to Friday
• Working hours : 8.30am to 6.15pm

Job Responsibilities:

• To be responsible managing and implementing multiple projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements
• Work closely with Business Development/ Sales Team for tender/quotation
• Providing overall leadership for the project while maintaining a focus on achieving targets efficiently
• Manage project activities to ensure timely delivery, including identification of critical path, monitoring and driving completion of interdependent activities and adjustment to project schedules to achieve overall completion deadline
• Escalate and discuss project overrun issues, scope creep, integration issues, resource requirements with clients and/or Management
• Manage day-to-day client relationship, translate customer contract into a comprehensive project plan and manage end to end delivery that includes performing project office tasks, co-ordination of internal resources, status reporting, billing, etc
• Actively manage project conflicts, dependencies changes to scope, cost or schedule, risks and issues, and ensure plans are in place to mitigate them with urgency, and communicate these to relevant stakeholders in a timely manner
• Development and presentation of project plans, respond to Clients
• Liaison with the Shipyard, Classification society, Vendors & Clients
• Weekly progress reporting to Client & Management
• Manage resources including hardware, software, human resource facilities and logistics required for project so as to ensure completion within budget
• Define project resources, performance reviews and post implementation evaluations
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Delegate tasks effectively by providing clear and specific instructions and goals
• Other ad-hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree in Marine / Mechanical / Electrical Engineering or related discipline
• Minimum 3-5 years’ experience in ship design / shipbuilding industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492