HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Manager, Front Office

Summary of Responsibilities:

• The main responsibilities and tasks of this position are as listed below, but not limited to these:
• Assist guests with check in and checkout, and other cashiering duties
• Capable of defining, coordinating and managing a service delivery system utilizing resources, tools, data and service standards
• Ensure all guest relation services, behavioral and technical are maintained in accordance with the hotel standards and in line with hotel's strategic plan
• Maintain visible image of management at all times. Provide management presence by coaching employees in handling feedback
• Provide a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Comply with hotel and department policies and procedures at all times
• Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody
• Meet, greet and provide rooming for VIP guests
• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager
• Attend daily briefings and relevant departmental meetings
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area
• Supervise and ensure the smooth and efficient daily operation of the Front Desk, ensuring all hotel guests and visitors receive an optimum level of service and care at all times
• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager
• Comply with hotel and department policies and procedures at all times
• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed to anybody
• Establish awareness of the Hotels fire and emergency procedure
• Ensure vigilance in regard to in-house credit matters and act upon any discrepancies
• Provide assistance of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters
• Ensure strict compliance of the Credit Card Privacy – PCI and to the Cash Float SOP

Qualifications

• Minimum GCE “A” Level or equivalent
• University Degree Preferred
• Minimum 2 years hotel front office experience
• Read, write, speak English fluently
• Computer Knowledge, i.e. well versed with windows, internet explorer and word
• Technical Knowledge in Front Office Operations
• Basic Supervisory Skills, verbal and written skillsm planning, decision making, training and development
• Able to work in a team, i.e. caring about other team members and open towards other nationalities
• Detail-oriented, organized and very flexible with working exteded hours
• Able to work under pressure and independently
• Energetic with positive attitude
• Good interpersonal and communication skills

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Must be in the Stainless Steel fabrication industries for at least 5 years.

Knowledge of kitchen equipment, fabrication, autocad drawing, kitchen layout design.

Fully responsible for company sales and marketing. In charge of staff operations.

Laise with end users to address their requirement and needs.

The Assistant Accounts Manager will oversee the full set of accounts, General Ledger (GL) and financial reporting for Singapore and other future overseas offices. The individual will collaborate with cross-functional teams, provide financial insights for decision-making, and support the company's business. The successful candidate will be proactive, detail-oriented, and able to handle multiple responsibilities effectively.

The Assistant Accounts Manager will report to the CFO. This position can work hybrid.

Essential Duties and Responsibilities:

• Develop and execute financial plans, budgets, and forecasts aligned with company objectives
• Conduct in-depth financial analysis to identify areas for improvement and provide regular reports and presentations to senior management
• Ensure timely and accurate preparation of financial statements, including balance sheets, income statements, and cash flow statements at group and company level
• Handle the full set of accounts and GL at holding company level
• Manage GST/tax calculations and submission
• Establish and implement effective internal controls to mitigate financial risks and protect company assets
• Apply knowledge of internal controls and best practices to ensure compliance
• Forecast and manage cash flow to ensure adequate funds for daily operations and strategic initiatives
• Provide support for banking and treasury activities related to concerned entities as necessary
• Support the CFO in financial activities and projects

Qualifications:

• At least 7 years of experience in the finance field
• Accounting or finance degree preferred
• ACA/ACCA/CPA qualified or equivalent
• Excellent knowledge of internal controls and best practices
• Excellent written and verbal communication skills
• Excellent time management skills
• Strong knowledge of planning and performance processes, including annual budget, monthly forecast and periodic business reviews
• Team orientated, a “can do” attitude and flexible approach
• Superior analysis skills
• Enthusiasm for solving problems and working collaboratively
• Work experience in industrial background preferred
• Independent/Self-starter with high attention to detail
• Experience in ERP system and project management skills will be a plus
• Must be able to work 1-3 days in Singapore corporate office

Position title : Associate (Fund Services）

Location: Chinatown

Working Days: 5 days, Monday to Friday

Working hours : 9:00am -6:00pm

Salary : $3000$-$3200

Job Description
• Assisting the Fund Services Manager and Managing Partner for all client matters and maintains client relationships
• Preparation of the funds’ periodic Net Asset Value (NAV) calculations, financial statements and associated reports
• Initiate wire and account transfer transactions through various internet banking platforms to settle fund’s expenses, redemptions and subscription money movements etc.
• Preparation and maintenance of investment documents and schedules
• Coordinate investor servicing activities, including fund investor onboarding / KYC, und investor queries, capital calls and distributions
• Maintenance of fund entity & investor contact database
• In addition to the duties listed above, the candidate may be requested to perform other ad hoc duties or projects as requested

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

MAIN PURPOSE

The incumbent will support the overall business, financial & supply chain management process by rigorous management of the demand signals and order fulfilment for the business. You will lead the Regional Branded S&OP process by working with Brand Holders and Affiliates to ensure tight alignment in forecast and financial plans. You will also drive analysis and collaborate with stakeholders to develop solutions and influence change.

KEY RESPONSIBILITIES

· Implement and embed S&OP process in Asia Pacific to synchronise business processes.

· Lead the Regional Branded S&OP process by working with functional teams to deliver a robust demand plan for the business.

· Lead the Regional Branded forecast vs LE reconciliation process and ensure there is no significant variance and call out potential risks & opportunities.

· Conduct forecast sufficiency & reasonability checks across affiliates and share trends insight and recommendation.

· Lead KPI improvement plans (Sales Forecast Accuracy, Fill Rate and Inventory Days) via root cause analysis and forecast bias correction.

· Lead the implementation of process & reporting standardisation across affiliates in the region.

· Lead & implement initiatives to ensure continuous improvement in the demand & supply planning processes.

· Work closely with Global Supply to ensure optimal supply flow plan and optimal inventory level for key and critical SKUs.

· Collaborate with Global Supply on the process flow and management for phase in/phase out and innovation SKUs.

· Ensure best practices across affiliates for reporting analytics to correct forecast bias and improve consistency in attainment.

· Conduct historical sales trend analysis at Regional level to establish key demand drivers and collaborate with Regional Brands and markets to ensure we deliver an unbiased forecast for the entire planning horizon.

· Lead the capability building for multi-functional teams on S&OP, supply chain lead time and demand planning/forecasting processes leading to a step change on the quality of demand inputs coming into S&OP reviews.

REQUIREMENTS

· Degree / Diploma in relevant discipline or at least 10 years of equivalent work experience.

· Min 3 years of supervisory experience with Strong leadership qualities

· Experience in leading S&OP process.

· FMCG / Retail industry experience would be preferred.

· Hands on experience in SAP would be advantage.

· Strong interpersonal, communication, analytical and time management skills

• To achieve smooth operations of all own and time charter vessels and provide highest quality to customers.
• Being person in charge for all operational matters on the handled ships.
• Carefully study all terms & conditions of the agreed contracts and taking care that all requirements are being followed and fulfilled.
• Voyage planning (calculating fuel consumption / cargo intake / port rotation / optimal sea route).
• Preparation of voyage orders for the ship.
• Sending agency appointments to the designated agents in the various ports.
• Coordinating cargo intake & bunker requirements together with captain of the ship.
• Appointing weather routing company to help fine-tune optimum sea route.
• Ordering bunkers which to be supplied at the designated port.
• Sending regular updates on ship’s estimated arrival / departure time to required parties (such as charterers, owners, agents).
• Supervising process of issuing freight invoices / paying & collecting hire / laytime calculations).
• Paying port disbursements and supervising finalization process.
• Approving cargo documentation and releasing same to relevant parties.
• Monitoring ship’s performance at sea.
• Arguing performance claims towards clients in case required.
• Data input into softmar and making sure all relevant information is constantly updated.
• Regular monitoring of the profit & loss calculation for each particular voyage.
• Claims handling in coordination with legal department.
• Checking finalized voyages and explaining profits & losses in detail.

Requirements

• Minimum 2 years of relevant working experience
• Reliable track record in shipping industry
• Excellent communication & social skills
• Team player
• Well organized & structured
• Ability to pay attention to detail
• Good verbal & written skills in English
• Able to work under pressure

JOB DESCRIPTION

· Responsible for generating new business in the Integrated Facilities Management sector.

· Need to generate leads in the maintenance industry to promote/sell the company’s solutions and services – building owner/facilities/security/cleaning/shipping.

· Create a sales pipeline, working from prospect lists, cold calling, networking and conducting independent research.

· Form and build relationships with new and existing customers related to the maintenance industry.

· Responsible for meeting targets/KPIs set out by management on a monthly/quarterly basis.

· Work closely with the marketing team to sell the benefits of our unique range of products and packages.

· Support branding and business development in new domains or markets.

· Attend industry functions such as trade shows, conferences and webinars and provide feedback on market trends, opportunities for businesses and partnerships.

Job Requirements:

· Bachelor's degree in any relevant field.

· Candidate must be strong/minimum 3 years of working experience in sales/business development providing IT solutions to the maintenance industry – facilities/security/cleaning/shipping.

· Candidate should have a database of their customers/leads in any specific maintenance discipline – FM contractors/security/cleaning/shipping. During the interview need to explain how can be able to penetrate the company’s maintenance solutions into those customers/leads.

· Must be a team player.

· Good communication, written and presentation skills.

· A proactive attitude and ability to work independently or within a team.

· Knowledge and/or interest in Maintenance solutions, the Internet of Things.

Job Responsibilities:

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Requirements:

• Proven food and beverage management experience
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded
• Culinary school diploma or degree in food service management or related field
• Able to work at nightshift
• Able to work on public holidays and weekends.

Singaporeans, Malaysian and PR are welcome to apply. Interested applicants please WhatsApp +65 9474 1816, providing your CV and expected salary.

JOB SUMMARY

Manages the day-to-day operations of MIJ's programs for Special Needs Individuals, ranging from 3yo to 30yo. Participates in the development, recommendation and administration of policies, procedures and processes in support of Centre operations. Responds to inquiries and requests and provide regular feedback.

DUTIES AND RESPONSIBILITIES

1. Plans, organises, maintains and manages the operations of Early Intervention Preparatory ant Student Care programs for students with special needs.
2. Develops, recommends and administers policies, procedures, and processes in support of the different programs' operations; implements and monitors compliance with approved policies, procedures, and processes.
3. Participates in/on a variety of meetings, committees, task forces and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other pertinent information as appropriate.
4. Organise, plan and schedule classes, as well as activities for the holiday programs.
5. Manage teachers’ responsibilities and mentor teachers to help them understand the processes, approaches to teaching in the different programs.
6. Coordinate arrivals and pick up schedule with bus drivers on a daily basis.
7. Liaise with parents on matters regarding student affairs, teaching and learning issues.
8. Attend to Student-Parent matters with regards to student’s academic and behavioural attitudes and achievements.
9. Positions in this classification may perform all or some of the responsibilities above and all positions perform other related duties as assigned.

REQUIREMENTS

• At least 2 years of relevant experience in managing a Student Care Centre, Childcare Centre, Kindergarten, or Day Activity Centre
• Polytechnic Diploma and above
• Possess good communication skills
• Meticulous and able to multi-task
• Able to work in a fast-paced environment

Logistics Manager responsibilities include:

· Planning and managing logistics, warehouse, transportation and customer services

· Directing, optimizing and coordinating full order cycle

· Liaising and negotiating with suppliers, manufacturers, retailers and consumers

Responsibilities

· Strategically plan and manage logistics, warehouse, transportation and customer services

· Direct, optimize and coordinate full order cycle

· Liaise and negotiate with suppliers, manufacturers, retailers and consumers

· Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency

· Arrange warehouse, catalog goods, plan routes and process shipments

· Resolve any arising problems or complaints

· Supervise, coach and train warehouse workforce

· Meet cost, productivity, accuracy and timeliness targets

· Maintain metrics and analyze data to assess performance and implement improvements

· Comply with laws, regulations and ISO requirements

Requirements and skills

· Proven working experience as a Logistics Manager

· Record of successful distribution and logistics management

· Demonstrable ability to lead and manage staff

· Proficient in standard logistics software

· Excellent analytical, problem solving and organisational skills

· Ability to work independently and handle multiple projects

· BS in Business Administration, Logistics or Supply Chain

As the Customer Service Officer, you will work directly with customers to meet their needs, answer their questions and provide support.

Job Description(s):

• Answers customer inquiries via phone, WhatsApp, email, and/or in-person
• Performs call and email follow up with customers.
• Generate sales leads with selling products and promoting services
• Identify and assess customers’ needs to achieve satisfaction
• Develops a rapport with customers
• Attends monthly staff meetings
• Makes recommendations to management to improve customer experience
• Assist with placement of orders, renewals, refunds, or claims
• Go the extra mile to engage or service existing customers

Job Requirement(s):

• Min. GCE O level, A level, Diploma holder in any field or other equivalent qualifications
• Entry candidate with the right skillsets and attitude are welcome to apply
• Proficient in speaking both English and Mandarin (for liaison with Mandarin speaking customers)
• Possess relevant experience in call center or customer service environment preferred
• Know how to genuinely have fun in an environment charged with people energy
• 5.5-days work week

Applications will be treated in the strictest confidence. Only shortlisted candidates will be notified.

JOB DESCRIPTION

- To support Operation Manager to initiate, plan, execute, monitor and control for the entire company’s ongoing projects.

- Coordination between departments from QA/QC, Finance, Engineering, Projects, production, logistic, commercial in local and oversea for smooth operation

- Identifying inefficiencies and areas of improvement

- Resource management

- Any additional tasks out of the above assign by the management

QUALIFICATION:

- Degree/diploma in mechanical/electrical

- Previous HVAC/ACMV experience in Marine/ industry/ land preferred

- Fresh graduate with good working attitude and willing to learn sprit are welcome to apply

Location : Outram

Position : Assistant Manager – TCM Branch/DGHO

Contract period – Est 19 Feb 24 (1 year)

Working hours :

Mondays to Thursdays: 8.30am to 6pm, Fridays: 8.30am to 5.30pm (with one hour lunch break)

Purpose of Request/Job scope :

1) Provide secretariat support for working committees:

2) e.g. note taking, arranging for meetings, liaising with committee members and ensuring timelines are kept etc

3) Assist in stakeholders’ engagement (local and overseas)

4) Grants, procurement and finance administrative matters

• Health Management Training Programme (HMTP)
• Under POC with National Administration of TCM, China (NATCM)
• Administrative support to ITQ process for vendors’ bid to conduct 2 runs of HMTP in CY2024
• Collation and evaluation of vendors’ bids during ITQ
• TCM Research Grant (TCMRG)
• Checking of TCMRG awarded projects’ financial year quarterly claims against approved budget in issued LOA, and processing of claims for reimbursement
• Tracking of TCMRG utilisation
• Administration preparation for TCMRG 6th Grant Call launch
• TCM Development Grant (TCMDG)
• Check, collate and process TCMDG individual TCMPs’ claims application for attending CPE courses
• Process Letter of Acceptance, DCA forms and fund disbursement for awarded clinics and CPE providers under TCMDG
• TCM Clinical Training Programme (CTP)
• Schedule rotation of CTP trainees among participating TCM institutions
• Provide administrative support for the ongoing programme
• TCM branch finance matters
• Processing of non-invoices and e-invoices for upload to NFS for payment
• Tracking of TCM branch projects’ funding utilisation

Job Requirements (to input any required fields of study and mandatory skills)

• Bachelor’s degree, in any discipline. Degree in Traditional Chinese Medicine will be advantageous. Salary hourly : S$17.00 per hour (Degree with no work experience).

• Effectively in written, reading and spoken

• Proficiency in Microsoft Office

Dome Bakery is an artisanal bakery specialising in brownies. We’re growing our team and looking for a committed individual who is highly responsible, hard-working, humble and most importantly has a passion for baking! Join us if you're who we're looking for!

Job Responsibilities:

• Order taking and serving customers, maintain good customer service at all times

• Prepare and produce bakes, follow standard operation procedures/ recipes given to ensure quality and consistency in the final product

• Fulfill and pack orders in a timely and accurate manner

• Stock-take of ingredients inventory and maintain sufficient inventory levels

• Prepare and serve coffee/ tea

• Maintain cleanliness of the Front of house and Back of House at all times

• Other ad hoc duties assigned

An ideal candidate should be:

• Highly responsible, pro-active and demonstrates a great attention to detail

• Able to multi-task and work with a sense of urgency in a fast paced and dynamic environment

• Able to work independently and with other team members

• Min. 1 year of relevant F&B work experience

• Any prior experiences working as a barista is a plus

• Able to understand and speak fluent English

Roles & Responsibilities:

1. Provide on-site field service technical support and troubleshooting at multiple customer locations
2. Collection of approved quotation amount from the customer upon job completion
3. Handle customer complaints and repairs
4. Check and ensure the required tools are available in the toolkit to start the necessary work for the day
5. Provide field fixes and quality feedback on products
6. Adhere to the defined processes and procedures of the service department
7. Prepare job cards for each job and get authorization from the service supervisor

Requirements:

1. NITEC or Diploma in Electrical or Mechanical Engineering
2. Candidates without qualifications but with relevant experience will be considered favourably
3. Salary will be commensurated with relevant experience
4. Training will be provided for junior technician
5. Consistently ensure the highest standards of customer service and experience
6. Self-motivated personality and a willing-to-learn attitude demonstrated excellent interpersonal skills and the ability to build rapport and relationships with end consumers
7. Possess a valid Class 3 driving license

Job Description

• Finalise invoices to all customers, perform verification of costing, discount and other operation codes for each invoice
• Ensure each items listed in the invoices are authorised the right personnel before sending oiut to client
• Calculation of technicians man hours and service incentive
• Close job order billing to customers
• Verifying contractors' invoices
• Man the express counters
• Represent the company in a professional manner
• Providing technical advices to customers in need
• Prepare quotation, debit and credit note to customers
• Raise job orders
• Follow up with stakeholders for necessary actions during/post service or repair of vehicle
• Perform basic investigation into customer's complains and come up with recommended solutions within guidelines
• Performs ad hoc duties as assigned by Supervisors

Requirements

• Competent in English language
• Relevant customer service / administrative / support function experience
• MS Office Skills

KEY HIGHLIGHTS:

• In charge of Retail business for Singapore & Malaysia.

• Drive sales performance and lead frontline team.

• Company Culture: Friendly.

We are a European Confectionery Company and is looking for a high calibre to join our team. The incumbent will play an important role in building a small team to sustain growth in the Southeast Asia region. The ideal candidate must be a passionate individual with solid experience in sales with management experience within the hospitality or retail industry. You will possess a sales-driven aptitude and passion for achieving business targets with retail operations management skills. A professional with result-oriented attitude, strategic mindset and problem-solving skills in experience retail business. The sales and management ability to embody our culture are required to be successful in this role.

RESPONSIBILITIES

SALES AND BUSIENSS DEVELOPMENT ACCOUNTABILITY

￭ In charge of sales performance and budget with full P&L responsibility of the channel.

￭ Develop and implement retail strategies, define objectives and action plans to achieve sales targets.

￭ Analyze consumer trends and channels to identify and maximize market opportunities. Provide market insights and recommendations to management to elevate business performance in the region.

￭ Explore new business opportunities and develop business cases for expansion plans to strengthen retail proximity.

￭ Collaborate with the Finance department to develop and manage the operational budget, ensuring efficient allocation of resources and cost control measures are in place to meet financial targets.

￭ Provide sales analysis, reports and propose relevant business plans for management review.

RETAIL OPERATIONS AND CROSS-FUNCTION COLLABORATION

￭ Develop and implement strategies to enhance the overall customer experience, including visual merchandising, store layout, customer service standards, loyalty programs and compliance to ensure company's standards and KPIs are achieved.

￭ Monitor retail performance and launch focused action plans with clearly articulated objectives to improve results.

￭ Regular review workflow and processes to optimize efficiency and drive for operational excellence.

￭ Provide insights and recommendations on product offerings, pricing, and promotions to drive sales and maintain a competitive edge.

￭ Collaborate with Marketing team by providing market insights so to define the most relevant promotional activities to accelerate sales performance and customer experience.

￭ Work with Demand Planner and Supply Chain team to perform effective stock control to maximize sales performance. Oversee sales & inventory analysis, operating cost, develop sales and performance reports for management review and to take appropriate actions.

￭ Work with HR Department to review and fine-tune sales incentive program on regular basis so to drive staff & sales performance and efficiency.

￭ Foster effective communication and collaboration with cross-functional teams such as Marketing, Supply Chain, Finance and IT to ensure alignment and coordination of activities including but not limited to new shop opening and renovation projects.

PEOPLE MANAGEMENT AND TEAM DEVELOPMENT

￭ Lead and coach retail team. Supervise a team of shop management and develop the team by providing guidance & support through timely feedback. Foster a positive and inclusive work culture and environment.

￭ Monitor and analyze the objectives setting to evaluate the performance of shops and identify areas for improvement. Develop action plans to address any performance gaps and drive continuous improvement.

￭ Work with Training Manager to define training needs and develop talents with necessary skills so to drive excellence in customer service & sales performance.

￭ Collaborate with HR department on team development, strength talent pipeline and people development to solidify the team structure and capability.

REQUIREMENTS

• Degree in Business Studies, Fashion, Finance or related discipline.

• Minimum 7 years’ relevant experience in retail industry, preferably from luxury F&B retail / fashion brands / cosmetics.

• Strong financial acumen, track record in managing a retail organization.

• Strong leadership skills with exceptional presentation and communication skills.

• Strong analytical, business acumen and interpersonal skills.

• Proficient Mandarin and English is essential for handling English & chinese speaking people.

• Shop visit and business travel is required.

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development, Senior Analayst/ Assistant Manager to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 3 years' relevant experience in similar industry
• Experience in hospitality/real estate industry will be a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverages at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

· Recruiting and HR matters such as, but not limited to: posting jobs on WSG and Jobstreet; scheduling interviews; processing applications; negotiating contracts; vetting time-sheets; ensuring payroll correctness including but not limited to leave and PH allocation.

· maintain a filing system in line with established standards, ensure others to so as well

· Assist in the insurance claims and surveys per government agency requirements

· Respond to queries from finance related to HR

· Submit and reconcile expense reports

· Write letters and emails on behalf of other Management

· Handle sensitive information in a confidential manner

· Develop and update administrative systems to make them more efficient

· Maintain up-to-date employee records

· Participate in task forces and committees as requested

· Any other duties / tasks as requested by management

• Participate and guide the engineering teams with the enquiry process during the stages of Evaluation of Contract Type and Strategy Bid Planning, Development of Scopes of Work, Production of Execution Plans, Production of Work Breakdown Structure, Estimating, CTR Production, Proposal Formatting and Collation and Submission Review and Approval.
• Oversee business development for the business unit.
• Planning and prioritisation of the projects and work scopes undertaken by the Engineering teams, an understanding of Project Management stages such as Project Planning, Contract Review, Financial Control, Design/Technical review, Manufacture and Refurbishment, Work pack Preparation and Review, Implementation and Project Close out will be required.
• Demonstrate Leadership and promote training and development of subordinates, with responsibility for the periodic appraisal of assigned subordinates.
• Responsible for progress meeting, to review activity reviews on Project Plans and subsequent prioritisation. Participation in the weekly Engineering review meetings and project reportage to the General Manager.
• Responsible for issuing monthly reports in respect of safety, finance, performance indicators and technical aspects.
• Liaison with all specialist areas in the organisation which includes Clients, Business Management to ensure achievement of the business plan.
• BSc (Eng)/ BEng Engineering Degree or suitable equivalent
• Previous experience managing a similar Engineering team
• Good team work ethic
• Ability to communicate effectively on technical aspects/problems both internally and externally
• Proven track record with adhoc client base including Drilling Contractors, FPSO Operators, Topside Operators and Fixed Platform Operators
• Ability to build strong relationships with customer base
• Experience working in/delivery of turn key Projects
• Experience in typical MODU asset crane OEM e.g. National NOV, Liebherr, Seatrax, BMC, Palfinger, Kenz, VMW, Hepburn, etc
• Experience in typical FPSO/Marine vessel crane OEM e.g. McGregors, Palfinger, Hydralfit, NOV, Huisman, etc.
• Experience in various offshore crane types e.g. pedestal lattice boom crane, king post crane, knuckle boom crane, box boom ram luffing crane, overhead BOP crane, pipe handing gantry crane, BOP carriers, etc
• Experience overhauling typical offshore crane components e.g. crane boom assemblies, Aframe assemblies, winch assemblies, hydraulic pumps and motors, hook blocks, splitter gearbox, slew bearing, etc.
• Experience in mechanical handling solutions and equipment for bespoke projects e.g. FPSO hookup and commissioning, new built topside mechanical handling, etc
• Ability to understand mechanical/hydraulic/electrical control systems on various machines.
• Experience with lifting equipment and lift planning.
• Good understanding of applicable design codes and legislation e.g. ABS, DNV, etc.
• It is mandatory that the incumbent is familiar with the Company's HSEQ Policy and takes an active role in the compliance and improvement of Sparrows Integrated Management System. The incumbent must report any incidents, near misses, actual or potential problems with products, services, or systems to their Line Manager.
• The incumbent also has legal responsibilities under country-specific health and safety legislation to follow all Company processes and procedures and familiarise themselves with the emergency response arrangements applicable to them. The incumbent is also responsible for the health and safety arrangements of subordinates (if any) and for any persons visiting them while on the Company premises

Job Responsibilities:

• Oversee & manage day-to-day operations, including FOH and BOH
• Preserve and upholding excellent levels of customer service
• Address customer queries courteously and ensure customer satisfaction
• Obtain customer feedback and recommend necessary outlet operational changes.
• Ensure the consistency and quality of food and beverage products
• Ensure compliance with SFA regulations
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Conduct monthly stock count and reports
• To appraise staff performance and provide feedback to improve productivity.
• To facilitate events and promotions with Marketing strategies.
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

We are looking to speak to Operations Managers!

You will be responsible for the effective development, implementation and management of operations in the Singapore office. You will also play a crucial role in the success of the Secretarial Services Team in the Singapore office and will have overall responsibility for the team’s delivery!

Responsibilities

• Office Administration- Responsible for the smooth and efficient running and delivery of all Operations functions
• Management of Secretarial Services Team- Active involvement in management of the Secretarial Services Team to ensure agreed KPIs are met and reassessed as appropriate
• Facility Management- Act as appointed contact vis-à-vis the building’s landlord and management office and maintain credible tenant/landlord relations
• Compliance and Risk Management- Develop, update and review various local office policies and ensure that the office complies with the local regulatory and other requirement

Requirements

• Fluency in both oral and written English
• Good presentation skills
• Minimum 7 years of experience ideally in an Operations role within professional services
• Experience in supervising teams and working with senior stakeholders
• Ability to challenge existing procedures and policies
• Strong MS Office skills and good overall IT literacy
• Degree (or equivalent)

iKas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA License No.: 16S8086

EA Reg Personnel No.: R21101138

Join our team at Quest Asia Technologies, a subsidiary of AJJ Healthcare focusing on the distribution of premium ultrasound technology. We are at the forefront of healthcare innovation, and a dynamic force in the Singapore's medical technology industry. Our collaboration with a world-renowned brand exemplifies our commitment to excellence and cutting-edge solutions. We are a company where passion for improving healthcare meets the thrill of technological advancement. If you're looking to make a real impact in the medical field with a team of dedicated professionals, Quest Asia Technologies is your destination.

Job Scope:

Organizing visits for service, installation, repair, troubleshooting, and relocation.

• Commissioning and installing new equipment at customer locations.
• Dismantling and setting up equipment for demonstrations.
• Providing training to users for equipment familiarity.

Customer Interaction:

• Responding to service inquiries.
• Participating in user meetings.
• Committing to customer satisfaction and fostering a service-oriented team culture.

Service Administration:

• Preparing service quotations, contracts, reports, and invoices.
• Managing the procurement and distribution of spare parts from suppliers.
• Coordinating the delivery and collection of equipment for in-house repairs and new installations.
• Addressing outstanding debts with proactive measures.
• Returning faulty parts to vendors for analysis and testing.
• Supplying technical information and quality reports to the Principal.

Requirement

• Min. Diploma in engineering.
• 1-2 years’ service engineer working experience
• Prior experience with diagnostics imaging devices would be an advantage
• Independent and strong team player
• Training will be provided plus opportunity for factory training with certifications

Hiring 3 Customer Service Officers for a premier learning centre in Ang Mo Kio, Parkway Parade and Punggol Plaza and are open to travel to other centres when operational need arises.

Our CSOs are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote the enrichment centre programmes to potential and existing customers.
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly Administrative Duties
• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for enrichment center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents.

JOB REQUIREMENTS

• Minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centres settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets)
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail oriented.
• Able to display effective and efficient customer service abilities.
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to enrichment centre ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centres due to work exigencies.

OTHER INFORMATION

• 6 Days - 5 weekdays including a weekend either Sat or Sunday
• Your work schedule is pegged to the center's operation hours and operational needs.
• CSO will work the following hours: Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of 1Hour meal break
• 1 weekday off; 1 rest day +/- 2-hour meeting per week
• Work location is subject to operational needs. You need to be comfortable with traveling to branches around Singapore.
• Salary ranges from $2650 - $3500 with Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

If you possess the above-mentioned Customer Services experience with any enrichment sector and you like what you see, interested applicant.

Kindly send in your resume. We regret only shortlisted candidates will be notified.

EA License No. 14C7092

EA Registration No: R1110882

EA Personnel: Lee Ming Er

Job Description

As an Service Manager, you should be able to identify ways to decrease the operational costs, exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing Manager should be able to achieve exceptional customer service and ensure that customers have a pleasant experience with us.

Duties and Responsiblities

• Oversee one or more outlets and ensure flow of operation

• Plan and train new staffs and providing ongoing training for all staff

• Managing staff’s work schedules

• Monitor stocks inventory and update the Management if the stock is running low

• Conducting regular inspections to ensure proper standards hygiene are maintained

• Ensure customer satisfaction through promoting excellent service

• Maintain quality control for all food served

• Other duties as assigned

Role Specification

• Significant work experience in management and the hospitality industry

• Strong leadership skills

• Excellent organizational skills

• Decisive and critical thinker

• Exceptional customer service skills