We are seeking a proactive Marketing Manager to join our dynamic marketing team. The ideal candidate will be responsible for the end-to-end management of both email and platform-based marketing campaigns. This role demands a balance of creativity and analytical skills to craft compelling marketing messages and ensure their effective delivery and optimization.

Key Responsibilities:

• Design and implement direct email marketing campaigns.
• Develop and manage marketing campaigns across various platforms (CleverTap, Hubspot, Cialfo app).
• Write, proofread, and edit copy for various marketing channels, ensuring consistent voice, and strategic segmentation.
• Oversee the strategic planning and execution of marketing campaigns from conception through to analysis.
• Analyze campaign performance and measure results, providing detailed reports and insights.
• Continuously optimize and test marketing campaigns to maximize reach and effectiveness.
• Collaborate with design teams to guide and refine marketing visuals.
• Stay updated with the latest industry trends and advancements to keep campaigns innovative and effective.

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, or related field.
• Proven experience in marketing campaign management, particularly with email and digital platforms.
• Strong understanding of copywriting, graphic design fundamentals, and content creation.
• Experience with analytics, SEO, and marketing campaign reporting.
• Excellent organizational and project management skills.
• Strong attention to detail and ability to work under tight deadlines.
• Creative thinker with data-driven analytical aptitude.
• Excellent communication and interpersonal skills.

About Zenith
Zenith's mission is to deliver a holistic, world-class education to all learners in South East Asia. Today, Zenith is one of the leading education companies in Singapore and we provide the best-in-class educational experience in the pre-university segment. Our dedicated team strives to empower learners to reach their peak potential by cultivating integral values and skills that will set them up for success in life.

Most importantly, we believe in equal access to opportunity regardless of background, and that the future of education is a tech-driven experience that places the learner at its core. To deliver on both, we aim to combine our pedagogical expertise with cutting-edge technology and an unrelenting sense of customer centricity.

If you share our mission of making a positive change in the future of education in South East Asia, we want to speak to you!

Responsibilities

• Actively reach out to parents and students to provide updates on their child's progress
• Handle walk-in enquiries, customer queries over the phone and other possible communication channels
• Management of centre administration and internal CRM
• Provide administrative onboarding support by assisting with data entry of student registration details
• Facilitate timely payments of students
• Provide inputs on the development and implementation of customer success strategies (customer retention, growth, satisfaction)
• Manage daily administrative tasks and other duties as assigned to ensure smooth operations of the operations department
• Support student participation and attendance in centres events/courses

Requirements

• Diploma in Hospitality, Mass Communications or related field
• 1 to 2 years of customer-facing experience
• Experience with customer-facing role
• Ability to manage multiple stakeholders effectively
• Possess excellent verbal and written communication skills
• Possess strong coordination and organisation skills
• Good team player with excellent interpersonal and negotiation skills

As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.

Job Descriptions

• Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.
• To provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
• Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)
• Ensure that departmental standard, policies, and procedures are maintained.
• Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Update incident report for any critical incident such as staff / guest injury and damage to hotel properties.
• Attend to guests’ enquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the Hotel.
• Check and ensure that the Front Office and public areas are clean, in-order and all operating equipment are in good working order.
• Conduct and ensures the neat of appearance of all Front Office team.

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties
• High attention to details.
• Ability to multi-task and work efficiently in a fast-paced environment.

Roles & Responsibilities.

Responsibilities:

1. -Lead & manage the overall all project planning, scheduling, budgeting & execution process for interior design fit out works.
2. -Implement and provide directions in project planning, coordinate works,
3. -Liaise with clients and consultants and relevant authorities and to ensure overall progress and timely handover.
4. -Attend meetings with clients, tender meetings and relevant authorities.
5. -Familiar and Comply with the documents with regards to the preparation & submission and subsequent obtain approval of shop drawings as well as compilation & submission upon project completion.
6. -Manage project documentation, including specification, manual & correspondences.
7. -Delegate tasks and responsibilities to appropriate personnel.
8. -All other duties to ensure the smooth functioning and timely handover.
9. -Deal with problems as they arise and provide effective solutions.

Requirements:

1. -Relevant qualifications required.
2. -Project Management experience required.
3. -Able to identify specialist drawings/architectural/MEP/Structural/M&E/ACMV termination details an advantage.
4. -Excellent leadership, communication & negotiation skills.
5. -Familiar with relevant interior regulations.
6. -Able to work independently.
7. -Minimum 3 years’ relevant sales experience in Construction/ Interior fit out sector.
8. -Driving essential.

Facilities Management

Work Dynamics - Integrated Facilities Management

Duties & responsibilities

PEOPLE MANAGEMENT (where applicable)

• Manage and coach team
• Develop and sustain a high-quality well motivated team
• Ensure high staff morale, trust and work ethics
• Build and maintain an environment that supports teamwork, co-operation and performance excellence within team

CLIENT/STAKEHOLDER MANAGEMENT

• Proactively engage stakeholders to ensure that on site client’s expectations are met
• Build and develop effective client / stakeholder relationships across multiple levels of the organisation
• On-site key point of contact for Facilities in the client’s premises

OPERATION MANAGEMENT

• Recommend continuous quality improvement practices and implement Industry Best Practice operations
• Implement building procedures and performance measures and ensure they are maintained at all times
• Ensure all Critical Environment (CEM) requirements are met
• Review existing operations regularly to reduce costs and improve operational standards
• Achieve Key Performance Indicators and Service Level Agreement targets

RISK MANAGEMENT

• Ensure a property risk management program including audits is implemented and maintained
• Ensure disaster recovering and business continuity plans are implemented and maintained
• Ensure escalation procedures and incident reporting procedures are implemented and in place
• Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle’s and Client’s business conduct

HEALTH & SAFETY MANAGEMENT

• Ensure the provision of a safe working environment
• Ensure compliance with statutory regulations on fire, health and safety standards

PROCUREMENT MANAGEMENT

• Ensure vendors are well-managed, delivering services on time and within budget
• Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice

Candidate Specification

EXPERIENCE

• Min. 3-5 years’ experience in facilities, property management or related field with technical background
• Has experience working in School environment
• Knowledge of local occupational health and safety requirements
• Knowledge of vendor management for specialized services
• Has an understanding of basic technical aspects of property (ACMV, Fire Protection system, Mechanical & Electrical system)
• Proven capacity to understand and interpret commercial contracts
• Strong budget management and financial analysis skills.

COMPETENCIES

• Client Focus & Relationship Management
• Demonstrates proactive & professional approach to customer service and stakeholder engagement
• Ability to interact with a wide range of client staff, including senior levels
• Ability to manage conflict and balance between client and firm requirements
• Has a customer service oriented attitude
• Project Management & Organizational Skills
• Excellent planning & organizational skills to prioritize work and meet tight deadlines
• Proven ability to manage multiple and complex operational matters on a daily basis
• Problem Solving & Strategic Thinking
• Proven ability to employ holistic approaches and looks at long term solutions

COMPANY DESCRIPTION

We are one of the largest one-stop Underground Utilities Infrastructure companies based in Singapore. We provide Underground Utilities Infrastructure construction and maintenance, sewer pipeline rehabilitation, road and airfield construction and maintenance as well as asphalt pre-mix production and construction waste recycling.

RESPONSIBILITIES

• Lead and manage frontend projects, ensuring all tasks and deliverables are completed as per schedule.
• Monitor and control project budgets, ensuring adherence to financial constraints while delivering quality results.
• Identify and communicate potential concerns or risks, implementing best practices for risk management.
• Organize and conduct project meetings, documenting minutes with action plans and deadlines.
• Maintain completeness, accuracy, and storage of project documents. Communicate project status, updates, and risks to stakeholders regularly. Stay up to date with frontend technologies, trends, and best practices.
• Monitor and control project budgets, ensuring adherence to financial constraints while delivering quality results.
• Identify and communicate potential concerns or risks, implementing best practices for risk management.
• Organize and conduct project meetings, documenting minutes with action plans and deadlines.
• Maintain completeness, accuracy, and storage of project documents.
• Communicate project status, updates, and risks to stakeholders regularly.
• Stay up to date with frontend technologies, trends, and best practices.
• Provide operational support and handle ad hoc tasks as assigned.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Develop a detailed project plan to track progress.
• Use appropriate verification techniques to manage changes in project scope, schedule and costs.
• Measure project performance using appropriate systems, tools and techniques.
• Perform other duties or tasks as assigned by immediate supervisor or HOD.

• Degree in Civil Engineering from a recognized University or equivalent
• Minimum 2 year of experience in constructions or civil engineering
• Those with experience in underground utilities especially Cable pipes will be advantageous
• Possess excellent interpersonal and communication skills
• Service-oriented client relationship and people
• Self-motivated and able to work independently

• 6 days work week
• Working location: Sungei Kadut (with company transportation provided at Woodlands and Kranji MRT Station)

Other Benefits

• Provided company lunch bus
• Annual leave entitlement start at 18 days
• Medical Teleconsult
• Portable Medical Benefit Scheme (PMBS) - additional monthly contribution direct to Medisave account
• Medical benefits (applicable for dental and company provider health screening)

Why Join Us

• Opportunity to work in a dynamic and fast-paced environment
• Engage in diverse tasks that keep each day unique and interesting
• Be part of a team that values communication, efficiency, and security
• Supportive work culture with opportunities for growth and development

Job Responsibilities:

· Manage and oversee all production activities to meet production schedule in Batam.

· Review the production processes and manage the budget to eliminate wastage and achieve cost effectiveness.

· Implement continuous improvement plan to improve operational efficiency.

· Ensure operations comply strictly with production procedure, safety and quality standard, and meet regulatory requirements.

· Work with other department in standardization and cost reduction.

· Manage ISO and customers audit.

· Train and improve the skills & abilities of production staff.

· Formulate annual budgetary and production plan.

· Other duties as assigned.

Requirements:

· Degree in Engineering or related discipline.

· At least 10 years of working experience in production department, with minimum 5 years in managerial capacity.

· Strong problem-solving skills.

· Possess good communication, interpersonal and analytical skill.

· Be culturally sensitive.

· Proficient in Japanese language (reading, writing, speaking).

· Knowledge of Six Sigma/LEAN concept is an added advantage.

· Past working experience in strong regulatory compliance organization is an added advantage.

· Able to be assigned or stationed in Indonesia Batam.

Job Description

• Manages, coaches and motivates a team of territory/account managers to ensure achievement of sales targets within assigned territories
• Utilizing in-depth understanding of hemodynamic monitoring as well as cardiovascular anatomy, pathology and physiology relevant medical products as it relates to the business
• Promotes and sells product portfolio and solutions directly to current and new customers while building and utilizing the relationships with customers in assigned areas
• Supports sales activities of territory/account managers in complex selling situations while executing short-term plans for the assigned areas

Requirement:

• Bachelor's Degree in related field
• Progressive sales experience and profound medical devices industry experience
• Expertise of the assigned product portfolio, addressing customer needs and comparing to competitor offerings
• Understand BU direction, target and the competitive landscape of assigned areas
• In-depth understanding of hemodynamic monitoring as well as cardiovascular anatomy, pathology and physiology relevant medical products as it relates to the business
• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
• Ability to work and excel within a fast paced, dynamic, and constantly changing work environment
• Works independently without close supervision

Job Description

• Ensure the project’s Mechanical, Electrical, and Plumbing (MEP) and architectural systems comply with the Building and Construction Authority (BCA) Green Mark certification criteria.
• Work closely with design and engineering teams to incorporate sustainable practices that meet Green Mark standards, including energy efficiency, water conservation, and environmentally friendly materials.
• Monitor and assess MEP and architectural system installations to ensure they align with Green Mark requirements throughout the project lifecycle.
• Coordinate with project stakeholders, including consultants and regulatory bodies, to achieve sustainable design and compliance targets.
• Maintain accurate documentation of compliance efforts, prepare necessary reports, and facilitate project audits related to Green Mark criteria.

Job Requirements

• Minimum of 5 years of experience in MEP and architectural systems within the construction industry.
• Proven knowledge of Green Mark certification requirements and sustainable building practices.
• Strong understanding of MEP and architectural system integration to meet environmental and sustainability criteria.
• Excellent coordination skills, with the ability to work across multidisciplinary teams to meet sustainability goals.
• Attention to detail and ability to track and document compliance with regulatory standards and certification criteria.

The Cards and E-Payment Usage & Partnerships asssociate will be responsible for bringing onboard and managing partners for key merchant categories to create positive customer journeys to drive customer usage and engagement. He/she is also expected to work closely with internal and external stakeholders to deliver on the proposition to make the Cards and payment method the preferred payment methods and to deliver superior value to our customers

Manage both existing partners and develop new business opportunities in key merchant categories, projects & initiatives.
Support team lead in the assessment, development of proposals/presentations and negotiations for existing and new partners to create and nurture business opportunities and partnerships.
Proven ability to build strong relationship across stakeholder groups with the ability to effectively influence and communicate across various business lines and units and at senior levels within the organisation
Track performance, report metrics and leverage data and learnings for decision-making and identify opportunities to drive incremental growth
An entrepreneurial drive, with the ability to deconstruct and solve problems, to investigate drivers and figure out why things happen
Work with Line Manager to develop long-term strategic initiatives

Requirements:

Degree Holder

Minimum of 3 years of experience
Product and Usage Management in payments or mobile payments preferred
Experience in payments with both consumer and merchant preferred
Strong communication and presentation skills with ability to manage and influence internal stakeholders and external partners
Customer centric, able to understand and anticipate what customers need
Team player with good interpersonal skills to work effectively and collaborate widely with cross-functional teams

Internal ref: 9221

Regards,

Lini

Recruitment Consultant

R22108463

Budgeting and Forecasting:

• Develop and manage the organization's budgets, ensuring alignment with strategic goals.
• Conduct financial forecasting to provide insights into future financial performance.
• Financial Reporting:
  • Prepare accurate and timely financial statements and reports for internal and external stakeholders.
  • Ensure compliance with accounting standards and regulatory requirements.

Cash Flow Management:

• Monitor and manage the organization's cash flow to ensure liquidity and efficient use of funds.
• Implement strategies to optimize working capital and minimize financial risks.

Risk Management:

• Identify and assess financial risks, proposing and implementing strategies to mitigate them.
• Stay informed about economic trends, market conditions, and industry developments affecting the organization.
• Strategic Planning:
  • Collaborate with other departments to align financial strategies with overall business objectives.
  • Provide financial insights and recommendations to support strategic decision-making.

Financial Analysis:

• Analyze financial data and performance metrics to identify trends, opportunities, and areas for improvement.
• Present financial analysis to key stakeholders, helping them make informed decisions.

Compliance and Audit:

• Ensure compliance with financial regulations, accounting principles, and internal policies.
• Facilitate external audits and address any audit findings or recommendations.

Investment Analysis:

• Evaluate potential investments and financial projects, providing recommendations based on risk and return analysis.
  • Manage the organization's investment portfolio, if applicable.
• Financial Policies and Procedures:
  • Develop and update financial policies and procedures to maintain internal controls and governance.
  • Train and educate staff on financial policies and procedures.

Team Leadership:

• Lead and mentor finance teams, fostering a collaborative and high-performance work environment.
• Provide guidance and support for professional development within the finance department.

Job Responsibilities:

• Leads the technical team to support construction team for all design matters
• Reviews all technical documentation and drawings of the Project works
• Works closely with the appointed Consultants and construction team on designs and project deliverables to enhance site efficiency and constructability
• Leads on the design approval from the Authority/Agency including URA,BCA,LTA,PUB etc for the Project works
• Manages design approval process in a timely manner to resolve all technical issues
• Ensures strict compliance of the design in accordance with the contractual requirements
• Ensures the distribution of all the approved and latest drawings and other relevant documents to the relevant parties
• Leads the technical team to work closely with in-house BIM team and resolves all clarifications on technical requirements pertaining to the Project works
• Identifies and highlights to Management and project team of any potential risks or issues that will impact Project performance
• Prepares and presents design progress status and slides to Management, project team and Client as and when required.
• Strong coordination and collaboration with other disciplines (i.e Architectural, MEP, BIM etc.) on design to ensure delivery of high quality outcome
• Supports tender team and prepares technical tender documents as per specifications for bidding of civil and structural engineering projects as and when assigned
• Attends Progress Meeting, Technical Meetings, Coordination Meetings, Site Meetings, etc.

Job Requirements:

• Candidate must possesses Bachelor's Degree in Civil Engineering recognized by the Profressional Engineering Board
• At least 8-12 years of design experience or design management experiece.

DUTIES & RESPONSIBILITIES

• Planning and overseeing the work of Buyers and Purchasing Agents
• Hiring and training new staff
• Developing an organization’s procurement rules and regulations
• Establishing guidelines on how often the company gets price quotes for items, the number of bids to accept and which vendors to consider
• Buying goods and services for the company
• Discussing contracts
• Tracks and reports operating metrics to identify areas that need improvement
• Schedules orders and consolidates monthly, quarterly, and annual purchases
• Prepares proposals and detailed documentation of purchases and inventories
• Locates suppliers, negotiates deals, and networks with vendors
• Evaluating quality, price, reliability, technical support and availability of goods and services

1. Driving Revenue Growth:

• Create and implement sales strategies to identify key target clients, industries, and partnerships to drive revenue growth ( SUPERMART PRODUCTS )
• Conduct research to identify new markets and customer needs SUPERMART PRODUCTS
• Drive revenue growth through non-retail channels to achieve sales target with company’s profitability in mind
• Engage potential clients and strategic brand partners to convert sales opportunities
• Manage the day-to-daysupport of sales enquiries and provide prompt response and feedback (within 1 business day)
• Ensure sales’ integrity and maintain price integrity in the market in accordance with company’s policies

2. Client Acquisition and Relationship Building:

• Establish sales network through regular contact with referral sources and generate sales lead
• Build and cultivate a long-term relationship with all clients with an emphasis on good after-sales service
• Build and nurture strong and sincere relationships with priority clients
• Listen to client’s requirements and collaborating with partners to offer personalised solution

New Life Community Services (NLCS) is a not-for-profit social service agency that seeks to bring hope and purpose to children, youths, and seniors so that they go on to create a positive impact in the community and society.

The Centre Manager (CM) primarily reports to the Head of Silver Care, and CM’s main role is to manage the Silver Care centres.

Roles and Responsibilities:

Organisational Values & Compliance

• Uphold and promote NLCS policies, mission, and values in all aspects of Centre operations, ensuring alignment with organisational objectives.

Programme & Service Management

• Lead the design and delivery of the Centre's core programmes, including Active Ageing, Befriending, Referral services, and Outreach initiatives to meet community needs.

Community Partnerships & Outreach

• Cultivate and maintain strategic relationships with community partners to establish service linkages and extend the Centre's support network.

Volunteer Management

• Oversee volunteer recruitment, training, and matching processes, connecting volunteers with seniors in need of befriending, and activity support.
• Implement best practices in volunteer management to ensure quality experiences and positive impacts for both volunteers and clients.
• Empower active seniors to volunteer and support other vulnerable seniors through meaningful engagement in these programmes.

Staff Development & Supervision

• Manage staffing, including manpower planning, performance evaluations, and required training, while fostering a supportive environment that encourages mentorship and professional growth.

Mandatory Compliance & Safety Standards

• Ensure full compliance with health, safety, and regulatory standards, including the implementation of emergency preparedness plans and regular safety audits to safeguard the well-being of all.

Data Management & Reporting

• Maintain accurate data collection on clients and programmes, adhering to data protection policies.
• Prepare monthly reports for the management and statutory board accurately and timely.

Policy Development & Quality Improvement

• Contribute to the development and enforcement of policies, procedures, and standards that enhance programme quality and promote healthy aging.
• Lead initiatives to improve Centre systems, operational processes, and risk management practices.

Strategic Leadership & Operations

• Support strategic planning and operations for the Active Aging Centre, ensuring alignment with organisational goals and community needs.
• Contribute to the annual strategic plan, budget proposals, and reporting processes to guide and strengthen Centre performance.

Requirements:

· Minimum 3 to 5 years of relevant experience.

· Passionate about working with seniors and volunteers.

· Team player with strong communication, interpersonal, and organizational abilities.

· Ability to lead in a collaborative and dynamic environment, fostering teamwork and growth.

· Strong sense of agility and adaptability, able to handle diverse challenges and changes.

· Able to work under pressure and deliver results, showing resilience and focus.

· Proficient in Microsoft Office applications for efficient administrative work.

Job description

Key Job Responsibilities:

• Develop Sales strategy that is in line with the organizational strategy and overall sales strategy.
• Prepare, monitor & revise the company’s budget to ensure the implementation of all activities.
• Ensure that the pricing of products and services is in line with the relevant Principal Brand pricing requirements.
• Conduct performance analytics and monitor company s’ services and product performance.
• Provide the required company inputs to the Marketing and Communications department to assist in their marketing research activities.
• Drive and monitor the performance of sales (volume, categorization etc.).
• Determine the inventory and purchase requirements from the insights and data analytics performed by the Marketing and Communications Department.
• Forecast demand for company s’ product and services categories.
• Prepare reports on the positioning and performance of products and services for both the commercial and the leisure sectors.
• Monitor and encourage the increase in product and service sales through upselling and cross selling.
• Monitor the inventory count regularly to ensure availability meets customer demand.
• Ensure strong business relationships are maintained with customers’ key accounts.
• Track the implementation and performance of company s’ sales activity and analyze current market trends and competitor activities.
• Ensure that the sales team is well informed and trained on company products and services.
• Collaborate with the Marketing and Communications department and support them in conducting consumer and market research, conducting analysis exercises, gathering relevant data on customers and competition to identify growth opportunities and ensure increased sales.
• Collaborate with the Customer Service and Training department to identify the required competencies and skills to enhance the teams’ knowledge.
• Liaise with the Purchase department to replenish stocks based on customer demand.
• Coordinate with the Logistics and Warehouse department to ensure timely and smooth dispatch and delivery of items.
• Generate sales related reports like sales forecast, sales performance, sales risk etc.
• Ensure compliance with health, safety & environment regulations.
• Other duties and responsibilities as assigned by the department.

Authorities

• Setting sales and performance target in collaboration with GM. Setting of competitive margins in collaboration with GM
• Deal negotiation and margin fixing as per set DOA limit.

Minimum Qualifications and Experience:

• Bachelor’s degree in any field; Master’s degree in Business Administration is a plus.
• Diploma/Engineering in Electrical, Electronics, Automation, or instrumentation will be an added advantage.
• 8-10 years of relevant experience in a similar role.
• Business-to-business (B2B) and business-to-consumer (B2C) experience is a plus.
• Excellent business communication required.
• Experience in leading a sales team.

Roles & Responsibilities

• Ensures to run a smooth, efficient, and productive shift
• Handles guest's queries and feedback
• Responsible for cash management of the POS
• Train, coach, mentor, and supervise a team of service crews in the delivery of excellent guest experience
• Ensures prompt, efficient, friendly, and accurate service
• Lead by example and providing timely feedback on areas of opportunities
• Promotes good teamwork to achieve set goals/targets
• Ensures adherence to food safety, sanitation, and hygiene requirements and practices
• Ensures equipment and stations’ maintenance schedules are executed accordingly
• Delegates and perform assigned tasks in an efficient and timely manner
• Follows up and adhere to Company policies and procedures accordingly
• Attends meetings as requested

• Develop and post job descriptions, manage job advertisements, and use recruitment platforms to attract candidates.
• Review resumes, conduct interviews, and coordinate with department heads to select suitable candidates.
• Facilitate the onboarding process for new hires, including orientation, training, and introduction to company policies.
• Address and mediate employee disputes and grievances to maintain a positive work environment.
• Implement programs and initiatives to enhance employee satisfaction, motivation, and retention.
• Provide guidance and support to employees on work-related issues, career development, and performance concerns.
• Develop and manage performance review processes, including setting performance goals, conducting evaluations, and providing feedback.
• Create and implement employee development plans and training programs to support career growth and skill enhancement.
• Ensure compliance with labor laws, regulations, and company policies, including wage and hour laws, equal employment opportunity, and health and safety standards.
• Manage employee benefits programs, including health insurance, retirement plans, and other perks. Handle benefits enrollment and inquiries.

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment centers. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Work Hours

As a Centre Manager, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll have one weekday off and one weekend off each week
• Weekly team meeting weekly to brainstorm and collaborate on enhancing operational efficiency and customer experience.

Job Requirements

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Strong sales and customer relationship management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• Able to work independently to resolve problems
• A passion for education and commitment to delivering outstanding service.
• Results-oriented mindset

What we offer:

• Competitive salary package.
• Performance-based incentives.
• Opportunities for professional growth and advancement.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday Celebration
• Team Bonding Activities
• Exclusive staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive staff discounts with various participating merchants

If you have a passion for education and the drive to make a positive impact in students' lives, we invite you to apply for the Centre Manager position. Join us in shaping the future of education and delivering exceptional learning experiences to our students.

Job Responsibilities:

• Responsible to the project stakeholders for accomplishing the project objectives within the
  constraints such as project scope, time, cost and quality of the project.
• To study tender / construction drawings, specifications and contracts to understand project
  requirements.
• Assist the Project Manager to oversee all site projects operations, functions & requirements.
• Overseeing all technical matters, attending clients and consultants meetings and
  coordination of M&E and architectural works.
• Planning and sequencing of the construction works according to the master and detailed
  construction programs.
• Co-ordinate the site operations with sub-con and supplier.
• Liaise with client, consultants and authorities on resolving technical issues, monitor site
  progress against target.
• Plan, procure, monitor and control of resources, such as manpower, machineries and
  material to execute site works within time and cost
• Lead coordination meeting with Site Manager, Site Engineers & Sub contractors.
• Maintains safe, secure, and healthy work environment, aiming for zero accident and near
  miss.
• Making sure sites meet legal guidelines, and health and safety requirements.
• To perform Ad-Hoc duties as per assigned

Job Requirements:

• Candidate must possesses Bachelor Degree in Civil Engineering or equivalent
• At least 10 years of related experience

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.

As a Duty Manager, you will be tasked to:

Assist associates with expediting payments. Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Be well versed in Marriott Bonvoy Loyalty Program. Attend to and assist in emergency situations.

Assist management in training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

1.Creative development of a signature beverage offering

2.Assisting on the efficient running of the day to day bar operations

3.Providing friendly and excellent service to all guests at the establishment

4.Ensuring appropriate handling of all equipment and supplies within his/her area

5.Assisting in preparation for business hours and table set up

6.Assisting the outlet Managers in the daily beverage operations and ensure the quality and consistency of all products meet desired standards

7.Managing the beverage stocks and inventories

8.Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment

9.Participating and conducting knowledge and skills training, briefings and team meetings

10.Developing action plans to achieve desired financial targets and increase customer loyalty.

At least 3 years’ experience holding a managerial level position

Strong cocktail knowledge and experience developing cocktail menus

Strong spirits knowledge

Skillful at communicating with guests and providing excellent customer service

Ability to engage in conversations in professional and friendly manner

A well-groomed and professional appearance

Good command of spoken English

Outgoing and service orientated

Willing to learn and able to work under pressure

Able to work on shifts, weekends and public holidays

Relevant work experience in a high-volume bar

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

The RFS Manager will support ad-hoc project requests, vendor engagement, and request fulfilments (among other responsibilities).

Key responsibilities include:

• Overseeing new BAU requests, time-and-material efforts, and customer resource requisitions
• Following the RFS process timeline from initiation to closure
• Regularly reviewing and enhancing the current process
• Ensuring accurate and timely availability of RFS reports, updates, tracking, and closures
• Collaborating with all relevant stakeholders, including internal teams (e.g., sales for pricing), external vendors (e.g., for quotations), and client representatives, to ensure comprehensive service request coverage.

Make an Impact by:

Service Delivery RFS

• Service delivery RFS financial and resource management
• Support RFS and service catalogue requests
• Accountable/Responsible for end-to-end RFS requests/requisitions
• Manage cross functional engagements for RFS
• Act as a focal point for all RFS related queries and issues
• Review RFS transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with vendors and support team to ensure that all RFS tasks and deliverables meet quality and agreed outcomes
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Monitor and improve RFS performance, providing leadership, coaching and tasks management
• Provide regular CDE EWO project RFS dashboarding and reporting

Customer/Vendor Management

• Liaise with third party vendors and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the status updates and tracking of RFS requests and RFS delivered (including monthly or weekly service delivery reports) with the agreed timeframes

Business Development

• Proactively identify opportunities for RFS or improvement of services delivered to the customer and liaise with the Account Manager and Sales Specialist for development of that opportunity

People Management

• Delegate operational tasks effectively by providing clear and specific instructions and goals
• Plan, track and monitor the tasks assigned to the team members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

Skills for Success

• Minimum Diploma in Computer Science / IT or equivalent
• Good to be certified with ITIL v3 Foundation
• 5 Years of experience in Project management / Operations / Vendor management
• Have working experience with Microsoft O365 and Exchange and ServiceNOW ITSM
• Experienced in IT Managed Services
• Financial Management Experience
• ITSM Service Catalogue Management
• ITIL Service Management
• Good understanding of IT cross competency products in the EUC device

A Construction Company is Seeking for a Self-Motivated & Independent Individual to join us.


Responsibilities:

• Ensure full adherence to company policies on site, particularly health and safety standards
• Project reporting/ review to monitor quality, productivity, price estimation accuracy, health and safety compliance and client satisfaction
• Carry out detailed risk assessment process highlighting key risks to manage on project
• Review drawings, design notes, and critical specifications
• Produce project program to comply with contract
• Coordinate with materials suppliers and managing the delivery, quality and installation of materials

Requirements:

• Diploma/ Degree in Building/Construction or relevant discipline
• 5 years of relevant experience
• Experience in Multi-Million / High-rise Housing Projects
• Experience in Pre-cast / Pre-fabrication Construction is essential
• Understands material lists for China shipments, knowledge of Chinese is essential