Purpose of the Role

The Corporate Communications team is responsible for external and internal communications including crisis communications, Public Relations, traditional and digital media management, branding, events management, stakeholder engagement, communications to Community Investment, and Investor Relations.

Leading a team of two, the Corporate Communications Manager will play a pivotal role in establishing, planning and executing AET’s growing investor relations activities while also being involved in all other aspects of corporate communications.

Key Accountabilities

• Lead the development and implementation of global and local communications strategies and plans to deliver on AET’s business strategy and goals both internally and externally; this involves working with the business divisions at global and local levels.
• Investor relations:

· Prepare and execute investor relations strategy and plan

· Conceptualize, create and write various material targeting the financial community including presentations, announcements and reports.

· Research, plan and execute roadshows and other engagement with financial community as required.

• Incident management:

· Lead as AET’s communications interface as part of Incident Management Team alongside C Crisis Comms Management agency;

· On 24-hour rotational roster with other communications members to ensure continuous communications including media management support for Emergency and if required Crisis Response Teams across all regions;

· Participate and support all drills and manage Crisis Comms Management agency relationship for Asia /Europe and as required globally.

• Drive the implementation of the integrated internal and external communications strategy including various digital tools and channels, virtual and physical events, video production as well as advertising, sponsorships aligned with the corporate business plans while further enhancing the AET brand.
• Oversee and manage concept, design and production of all collateral including annual publication, AET Connects, liaising with internal stakeholders and third parties.
• Manage and support all regional and global internal and external events from planning, development and execution of town halls, internal programmes, ship naming and customer events, conference and exhibition participation to press conferences.
• Conceptualize, write and edit content aligned with business strategy and trends ensuring effective and accurate messaging and creative execution for the various channels and stakeholder audiences.
• Participate in local community investment planning and execution aligned with AET’s sustainability strategy.
• Lead and handle media relations as per company strategy and policy.
• Manage and protect the AET brand and reputation internally and externally including as part of change management initiatives as required.
• Effectively develop and coach Corporate Communications team members.

Qualifications

• Bachelor’s degree in marketing, Communications, Journalism or related discipline.
• A minimum of 12 years relevant experience in the marketing communications field with proven success in corporate communications including events management, corporate visual identity, change management, and stakeholder engagement.
• Demonstrable experience or exposure to investor relations activities, having good knowledge of financials as well as annual and sustainability reporting.
• Excellent editorial management and production knowledge.
• Strong communication skills (in English) both written and spoken, including ability and comfort to present across all levels of the organisation including with senior management and external stakeholders.
• Digital savvy including experienced with web-based and social media communication platforms.
• Highly comfortable and experienced in working in diverse cultures and across global time zones with virtual teams.
• Understanding of listing requirements including ideally SGX and Bursa Malaysia, as well as the topics around the energy transition, sustainability and the ESG agenda will be advantageous.

[ID: 486044]

Responsibilities

1. CEO secretarial servicesSchedule management
   Making reservations for flights, hotels, cars, and restaurants for business trips
   Support for preparation for board meetings (e.g., confirming attendees for inclusion in minutes, etc., eventually assuming concurrent duties as company secretary)
   
2. Operations related to the head office in JapanHotel reservations for business travelers and support during their stay
   Prepare simple reports and manage documents
   IT equipment management and simple troubleshooting
   
3. Other administrative dutiesReception, visitor and business traveler support, telephone support
   Vendor management
   

Requirements

• Candidate must have 2~3 years of experience in secretary / Administrator.
• Proficient in Japanese is required to communicate with Japan HQ and business partners.
• Proficiency in MS Office (Outlook, Word, Excel, Powerpoint)

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Kajimkhaan Karalgash

EA Personnel Reg. no.: R22107165

EA License no.: R22107165

Job Description

. Handling of customer LCL / FCL bookings and handle nomination accounts

. Coordinate and arrange Import / Export shipment delivery

. Closing / Finalizing of job files

. Handle customers’ enquiries

. Liase with customers’ and internal department to

execute customers’ instruction

Requirement

. Minimum GCE ‘O’ Level

. Good interpersonal and able to interact with all level

. Prefer 1-2 years experience in freight forwarding & consolidation

Responsibilities

• Administer and maintain fleet management software solutions, including vessel ERP, crew management, and fleet system integration.
• Work with software developers to customize and improve software that will support fleet management operations.
• Manage the procurement and upkeep of fleet software applications on board ships. Ensure that software licenses are current and compliant.
• Monitor/control project progress, managing changes in project scope, schedule, and costs.
• Ensure quality standards are met and oversee the resolution of project-related issues.

Requirements

• Bachelor's degree (or equivalent experience) in information technology, computer science, or a related field.
• At least 5 years of experience developing and implementing major IT systems (preferable Fleet, Shipping system), with at least 3 years in project management or project leadership.
• Experience managing IT operations in a maritime or shipping environment is highly desirable.
• Understanding of web services/API interfaces to various systems
• Experienced in marine industry

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License: 13C6305

Reg. No.: R22108000

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles

• To manage the project from start to finish
• Night works is a requirement as mall operations are after hours
• Pre-construction - talking to building management, project scheduling, insurances, form submissions
• Construction - management of sub-contractors, logistics
• Post-construction - defect rectification, submission of post-con documentation
• To be the link between project director and ALL site-related duties

Responsibilities:

• Monitor stock levels and identify purchasing needs
• Update inventory records
• Purchase supplies according to approved specifications
• Track orders and ensure timely delivery of suppliers
• Coordinate with outlets on stock supplies and demands, ensure timely delivery to outlets.
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Ensure quality control following the Company’s policies and standard protocols of supply chain management
• Coordinate well with Procurement and Logistics Team

Qualifications & Requirements:

• Proven experience in related position
• Highly organized
• Attention to details
• Negotiation and Communication Skills
• Multi tasking and time management skills, with the ability to prioritize.

Role & Responsibilities

• Generate quotation/ RFQ/ web quote etc
• Process order entry, delivery notes, invoices, credit notes
• Handle rescheduling requests and customer complaints
• Ensure smooth and successful order fulfillment
• Participate in local or overseas trade exhibitions
• Any Ad-hoc tasks that may be assigned as and when required.

The Talent

• Diploma with min 2-3 years of relevant experience
• Experience in Electronic industry would be highly preferred
• Able to work independently with dynamic personality

Please kindly send in your updated CV (please include your current salary package with full breakdown and expected salary) to [email protected]. Your interest will be treated in strict confidence.

People Profilers Pte Ltd

DID: 6950 9738

http://www.peopleprofilers.com

Lim Yi Tian, Candy

EA License No. 02C4944

Registration No. R1109829

Client is a trading and investment company. You will be working closely with and reporting directly into CEO.

Job Description

• Develop, review, and administer HR policies, processes, and programs in the areas of recruitment, onboarding, learning & development, compensation & benefits, performance management, and exit management
• Act as the owner and custodian of the HR system for the effective and efficient management of HR-related data
• Assist with manpower planning and budgeting, including resource planning for the purpose of business continuity
• Partner business managers on succession planning, talent management, and development
• Act as the HR subject matter expert, and support business managers to ensure that HR processes are aligned with regulatory requirements
• Drive and execute employee engagement activities to sustain a cohesive and high-performance workforce
• Support the management with the fair management of employee grievances if any
• Responsible for the discharge of HR administrative duties, including employee data management, leave management, HR documentation, filing, etc.

Requirement

• Diploma holders with prior 3-5 year experience in HR
• Excellent communication skills

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

• Position: Healthcare Operations Manager/Assistant Manager | Up to $7,000 | Novena
• Location: Novena Square
• Working Hours: Mondays to Fridays | 9am to 6pm
• Salary (commensurate with experience): Up to $7,000 + Performance Bonus (UP TO 3 MONTHS) + Annual Leave Starting from 18 Days + Medical/Dental $700/year + Transport allowance Reimbursable
  Duration: Permanent
• Industry: Healthcare | Specialist Clinics
• Career Advancement: YES

Responsibilities:

• Devise, implement and monitor clinic SOPs
• Drive P&L and hiring of clinic staff
• Role model for clinic staff and perform coaching duties
• Build people to people relationships
• Be creative and improve upon existing workflows and processes
• Act swiftly on clinic issues to ensure smooth business operations
• Prepare data and information needed for presentation to management
• Attend senior level meetings (where applicable)

Requirements:

• Minimum Degree in Healthcare or Business Minimum 5 years of relevant Clinic or Hospital Healthcare experience in Singapore.
• Candidates with O&G or Paediatrics healthcare experience (public or private sector) will have an added advantage
• Candidates experienced in managing big teams across multiple work locations with have an added advantage

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Required skill(s): Electrical, refrigeration and/or Mechanical Engineering knowledge.
• On Site Field Service Job.
• Willing to do hands-on technical work.
• Perform temperature & humidity calibration for chambers & ovens.
• Keen to learn technical skill.
• Proficient in Microsoft Excel.
• Possess Class 3 driving licence.
• Good in spoken/written English.
• Entry level is welcome to apply.
• Singaporeans.

• To be involved in Dash Business, to support the anti-money laundering and compliance function.
• Analysing new and existing customers’ profiles and transactions in the relevant sanctions, money laundering (ML) and terrorism financing (TF);
• Providing relevant sanctions/ML/TF risk assessments of customers’ profiles and transactions, highlighting any key risk area(s) for attention
• Processing of escalated name screening alerts and/or transaction activities alerts;
• Processing of priority requests from compliance or local authorities;
• Reviewing and/or filing of internal Suspicious Transaction Reports (STR) to assess if further escalation is required
• Tracking of activities progress for management updates and reporting
• Make recommendations concerning outcomes of due diligence, including enhanced due diligence, screenings, transactions monitoring checks, suspicious case monitoring, including possible associations with sanctioned entities and /or PEPs
• Recommend test scenarios and carry out testing of the control activities, including testing of systems
• Assist in any audits or investigations [internal or external] of any suspicious activities

Requirements

• Minimum Diploma qualifications in business or economics
• Relevant experience in either Banking, Fintech
• Dealing with data analysis and/or compliance work
• Familiar with data management (excel etc)
• Comfortable with numbers
• Good problem-solving skills
• Comfortable working in a team

- Manage daily operations for the outlet

- Ensure kitchen operations is run smoothly

- Lead, train and motivate staffs in achieving customer service excellence and ensure physical environment of the outlet is well maintained at all times

- Co-ordinate events at the outlet with the marketing team

- Oversee work schedue and pay-roll for the staff

- Responsible for training to be conducted regularly to all team members on service and food quality consistency

Responsibilities

• Host & greet guests in a warm and friendly manner
• Well-versed with outlet’s products and services
• Provide high standard of service through active interaction with guests
• Adhere to the operations and procedures; and suggest improvements for the betterment
• Understand POS/ordering to ensure smooth operation.
• Take note of issues raised by restaurant/bar guests and escalate issues to immediate superior for resolution as soon as possible
• Assist Outlet incharge to promote specific menu/services.

Qualifications & Requirements

• Able to build good working relationships and deal with different types of individual
• Self-motivated, reliable, and able to deliver results with minimal supervision
• Possesses a positive and confident personality
• Good communication skills and Service Oriented

Job Duties & Responsibilities

• Ensure warehouse operates at optimum efficiency
• Supervise, organize & train employees, ensuring that they meet operational goals
• Setting up layout and ensure efficient space utilisation
• Oversee daily operations ensuring they run smoothly
• Manage warehouse inventory, ensuring they are accurate
• Develop warehouse systems
• Review and prepare workflow
• Implement operational policies & procedures
• Motivating & Disciplining Staff
• Handle Client accounts
• Operate Reach Truck/Forklift

Job Requirements

• Diploma/Degree in Supply Chain is an added advantage
• Must possess a reach truck license
• Only accepting applications from Singaporeans and PRs

Working hours

• 5.5-day work week

Performance Standards

• Good communication, organisational and time-management skills
• Be initiative and a team player.
• Able to work independantly.

Interested applicants may WhatsApp +65 8298 2374 or call +65 6266 2234 Ext 112 to schedule an interview

Supporting the Talent agenda

• Provide HR support to execute the Talent priorities for the group. These range from recruitment, Employee Engagement, Compensation and benefits management, performance

management and Learning and Development

• Work with the HR Head to deliver the full range of HR services to the business

• Assist in the timely implementation and execution of talent processes

• Assist in managing employee relations issues (grievances, performance related issues, termination of employment, etc.) in conjunction with the Management and head of offices

• Ensure risks relating to employees, HR policies and practices are mitigated through appropriate actions and robust control mechanisms

• Assist in ensuring compliance with relevant local legislation and employment law

• Responsible for administration of the HR Management system, in the upkeep of data, reports, leave management and HR processes- troubleshooting, configuration and facilitation

• Regulatory reporting to MOM and responsible for all MOM-related transactions: Work Pass applications, cancellations etc.

Job Requirements:

• 5 to 7 years of demonstrable work experience in a HR generalist preferably in a regional or global role.

• Previous experience in assisting with the management of employee relations issues

• Strong client focus and proven ability to build strong relationships with key stakeholders

• Excellent communication (verbal and written), presentation, interpersonal skills, Strong MS Excel and MS Powerpoint skills

• Ability to manage and meet multiple deadlines within a fast-paced environment

• Well-developed organizational and project management skills

• Strong team orientation

Job Description

• To visit newly admitted patients and to ensure patient’s confidentiality at all times.
• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
• To be able to provide service recovery for potential feedback/ complaints that are addressed
• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
• Escalate crucial issues to Service Executive if beyond scope for service recovery
• Report and track patients whom service recovery has been provided to

Job Requirements

• Comfortable with handling customers face to face
• Comfortable to stand and walk for long hours on the job
• Able to start work immediately or within a short period
• Able to work on weekends and public holidays

Interested candidates can write in to Ann at "[email protected]"

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

• Inventory management
• Maintains budget and monitors costs.
• Able to execute the creative process for the theme of the bar’s concept menu, as well able to suggest drinks to fit the menu.
• Assist with bar opening and closing procedures.
• Maintenance of the bar hygiene and cleanliness standards.
• Ensure that all standard recipes, SOPs and standards are followed in the preparation process.
• Training and guidance to bar team
• Ensure high quality beverage experience for guests
• Any other adhoc duties as assigned

Requirements:

• Min 2 years of working experience in a bar.
• Excellent knowledge in mixing, garnishing and serving of beverages a prerequisite.
• Possess excellent communication and interpersonal skills
• Able to work in a team
• Working Hours: 5 day work week, shift based
• Location: Promenade
• Salary: Up to $4200
• Able to start work immediate or within short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

The Business Risk Integrated Control (BRIC) team is missioned to:

- Protect ByteDance users, including and beyond content consumers, creators, advertisers;

- Secure platform health and community experience authenticity;

- Build infrastructures, platforms and technologies, as well as to collaborate with many cross-functional teams and stakeholders.

The BRIC team works to minimize the damage of inauthentic behaviors on ByteDance platforms (e.g. TikTok, CapCut, Resso, Lark), covering multiple classical and novel community and business risk areas such as account integrity, engagement authenticity, anti spam, API abuse, growth fraud, live streaming security and financial safety (ads or e-commerce), etc.

In this team you'll have a unique opportunity to have first-hand exposure to the strategy of the company in key security initiatives, especially in building scalable and robust, intelligent and privacy-safe, secure and product-friendly systems and solutions. Our challenges are not some regular day-to-day technical puzzles -- You'll be part of a team that's developing novel solutions to first-seen challenges of a non-stop evolvement of a phenomenal product ecosystem. The work needs to be fast, transferrable, while still down to the ground to making quick and solid differences.

Responsibilities

1. Provide risk assessment and risk solution plans for different products and businesses, promote the implementation of relevant plans, and ensure the safe development of TikTok , live broadcast, e-commerce and advertising business;

2. Develop forward-looking risk control strategies through analyzing user behavior, content, user feedback and other data, drive the improvement and upgrade of product safety mechanism, and be responsible for the effect of risk solution plans;

3. Cooperate with tech, build and improve risk perception, identification, intervention and governance effect measurement system, and design common risk control products and services that can support different businesses;

4. Engage with various business,operation, tech and security/risk stakeholders to solve risk problems at scale;

5. Conduct in-depth investigation into the changing trend of CIB networks in different countries; be able to discern new risk points from the industry and business trends,deploy risk control mechanisms in advance to prevent the occurrence of risks.

Qualifications

1. Excellent interpersonal and communication skills to influence and reach agreements with others;

2. Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders.

3. Bachelor degree or above, major in computer/information security/statistics/mathematics or related is preferred, with technical background is preferred;

4. Relevant working experience in Internet products, preferably in strategy, risk control or related fields;

5. Strong sense of responsibility and teamwork spirit, excellent learning ability, and goal-oriented;

6. Self-driven, curious to learn and work independently in a fast-paced environment and willing to accept challenges and aim for the best

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Developing a project plan and managing the schedule, budget, and team members’ time sheets to ensure completion of the project within the specified time frame
• Communicating with clients and stakeholders to ensure they are aware of project status and any potential problems or delays
• Ensuring compliance with all laws, regulations, and best practices for safety and environmental concerns
• Managing procurement activities, including ordering raw materials and equipment, arranging for shipping and delivery schedules, and negotiating prices with vendors
• Conducting feasibility studies to assess business opportunities and make recommendations regarding strategy or implementation plans
• Coordinating with suppliers and subcontractors to ensure that materials are available when needed and that tasks are completed on time and within budget
• Managing the day-to-day operations of a project including hiring personnel, purchasing materials and supplies, monitoring budgets, and ensuring compliance with governmental regulations
• Overseeing the project closeout process to ensure that all documentation is complete.

Our client, a leading bank in Asia, is currently seeking a dedicated Client Account Manager to join their team.

about the role

• Act as a liaison between customers and the bank, ensuring a seamless communication channel for addressing concerns and resolving issues.
• Engage with customers to gather feedback, understand their experiences, and identify areas for improvement in service delivery and quality assurance.
• Develop and implement effective service recovery strategies to address customer complaints and dissatisfaction promptly.
• Create and maintain a system for tracking and analyzing customer complaints, identifying root causes, and implementing corrective actions to prevent recurrence.

skills and experience required

• Minimum degree in any discipline.
• At least 3 years of experience in service recovery / quality assurance would be advantageous.
• Strong analytical and problem solving abilities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

We are looking for an experienced marketing specialist who is preferably from a B2B background with strong project & event management skill and go-to-market experience. This will be a 1 year contract role supporting Singapore and Southeast Asia market, you will be assigned on project basis to support project owners to work closely with stakeholders and drive the required deliverables and outcome.

Roles & Responsibilities

• Work closely with business unit functions including Projects, Engineering, Business Development and Safety teams to develop and execute marketing and communication materials in the B2B segment
• Manage and be responsible for the end-to-end execution of campaigns, including creative development, media planning, and analysing and reporting on performance of marketing initiatives to stakeholders
• Develop collaterals and assets including videos, presentation decks, email campaigns, advertisements across a full spectrum of channels for marketing purposes
• Develop content for website, social media, industry conferences, exhibitions, editorials and business media
• Lead and manage events such as launches, engagement events, talks, seminars, for different audiences including but not limited to suppliers, customers, external stakeholders and internal stakeholders
• Work with and maintain relationships with external agencies to execute and optimise paid media campaigns including SEM, events, productions
• Ensure brand messaging and design consistency is in adherence to company’s guidelines across all communication channels
• Manage allocated marketing budgets and expenditures

Required skills and qualifications

• Excellent communications and presentation skills
• At least 4 years experience in a Marketing role
• Proficient in Microsoft PowerPoint, Excel, and Word
• Bachelor’s degree (or equivalent) in public relations, marketing, or communications discipline
• Strong understanding of CMS and CRM platforms such as Umbraco and Dynamics365 is a plus

Preferred skills and qualifications

• Candidate with practical experience in the energy/renewables sector is a plus
• Is proactive, positive and self-motivated with the ability to work independently
• Demonstrated ability in successfully working with cross-functional teams
• Strong in planning, managing and coordinating events or roadshows
• Strong interpersonal skills and stakeholder management
• Possess strong organizational skills and attention to detail necessary to prioritise multiple initiatives and projects
• Ability to adapt to a changing business with a strong willingness to learn
• Familiarity with content or customer management systems

Responsibilities:

• Understand the needs of corporate clients on payments and collections products and develop corporate products and services accoridng to the clients' needs.
• Drive adoption and utilization of products such as FAST, eGIRO, MEPS, PayNow, remittances, Virtual Accounts, online banking and facilitate the migration of customers from manual to digital channels.
• Develop pricing strategies for payments and collections products, considering market dynamics, customer value, and competitive positioning.
• Assist in developing marketing campaigns and promotional activities to drive adoption and usage of payments and collections products.
• Work with Cash Management Sales and Relationship Managers on sales pitches, Request For Proposals (RFP), through providing timely advisory, solutioning and implementation.
• Liaise with BOC Head Office on the management of end-to-end development and roll-out of new or enhanced payments and collections product capabilities.
• Participate UAT for products related to payments and collections.
• Maintain and update product roadmap, with inputs from delivery, project teams, and IT.
• Work with various internal functional teams such as Business Units, IT, Legal & Compliance and Operation to effectively plan and execute product development and implementation.
• Attend to day-to-day product related matters such as reporting, training, legal documentation, client service support, product review, risk assessments, operational issues and audit, etc.
• Establish and execute key internal policies and operating procedures for payments and collections products. Ensure that all payments and collections products comply with relevant banking regulations, data security, and privacy requirements.
• Identify and streamline implementation processes to improve operational efficiency and customer experience.
• Identify opportunities for new innovative solutions through clear understanding of competitive landscape, emerging technological trends and needs of customers.

Requirements:

• A recognized University Degree or professional qualifications.
• At least 5 years experience in Payments, Collections or Channels management in financial institutions.
• Deep understanding of payment systems, technologies, and emerging trends in the payments industry.
• Familiarity with various payment methods, including mobile payments, online banking, and digital wallets.
• Knowledge of relvant regulatory requirements and compliance related to payments and collections services.
• Possess strong data analytical skills and project management skills.
• Effectively bilingual in English and Chinese so as to communicate effectively with our China counterpart and Chinese-speaking customers.
• Excellent interpersonal, communication and presentation skills to manage various stakeholders.
• Knowledge in APIs, payment integrations, and product manageent will be a plus.
• Positive Attitude, resourceful, independent individual with the ability to multi-task.
• Strong sense of responsibility/ ownership and effective in execution.

1. Stakeholder Engagement

• Establish strong rapport and close communications with Partners through an integrated Account Management approach
• Work with Partners to drive plans that support their aspirations and development and facilitate collaborations with relevant stakeholders (internal and external)
• Support Partners on operations-related matters, including implementation of services / initiatives, compliance with licensing and service requirements, and feedback management

2. Programme Management

• Support capacity development of Home Care and Centre-based services
• Support management of programme deliverables, track progress and ensure compliance to development of programmes and implementation timelines
• Assist with driving improvement in operational processes as well as delivery of care services

3. Sector Operations Administration

• Review data from progress reports and develop insights on trends in utilisation of programmes / services
• Assist Partners to source for funding and resources from relevant teams and agencies (including working with them to craft proposals, if necessary) to support growth plans
• Assist in other responsibilities arising from new developments in programmes / services

Job Requirements:

• Degree in any discipline
• Minimum 5 years of relevant healthcare experience
• Candidates with experience in project management and stakeholder engagement are preferred
• Competency in basic statistics and MS Office applications
• Possess strong interpersonal skills & ability to work with diverse groups of people
• Knowledge in geriatrics and community services
• Ability to work independently to help drive projects, with demonstrated adaptability and learning agility in a dynamic environment
• Strong organisational skills in communication, time management, analytics, critical thinking and problem-solving are necessary
• Ability to use local language and dialects would be an advantage

Key Responsibilities:

• Develop and implement innovative F&B concepts aligned with our brand, showcasing expertise in molecular gastronomy.
• Lead menu development using unique culinary techniques for memorable dining experiences.
• Champion sustainability in F&B operations, managing sourcing practices to reduce environmental impact.
• Collaborate with the culinary team to craft themed dining experiences or fusion concepts for diverse clientele.
• Initiate educational workshops for staff to enhance skills in molecular gastronomy and ensure consistency.
• Utilize data analytics to track the success of specialized F&B initiatives, making data-driven decisions.
• Oversee procurement, ensuring quality, authenticity, and ethical sourcing in specialized ingredients.
• Train and mentor staff, fostering a culture of innovation and excellence in molecular gastronomy.

Qualifications and Skills:

• 10 years in Hospitality Management or Culinary Arts; advanced training in molecular gastronomy preferred.
• 5 years of progressive F&B management with a proven track record in implementing molecular gastronomy concepts.
• Expertise in molecular gastronomy with a passion for pushing culinary boundaries.
• Strong leadership, communication, and collaboration skills for effective implementation across the team.
• Proven ability to drive profitability and guest satisfaction through innovative F&B initiatives.
• Knowledge of sustainability practices and ethical sourcing in F&B operations.
• Analytical mindset to leverage data for decision-making and continuous improvement.