Responsibilities

• Develop and maintain resource allocation plans to support project schedules.

• Coordinate with project managers to identify resource requirements, constraints, understand staffing requirements for upcoming projects and assignments.

• Maintain a database of staff skills, qualifications, and availability to facilitate efficient deployment.

• Coordinate the assignment of staff to projects based on their skills, availability, and project requirements

• Monitor and track staff deployments to ensure projects are adequately staffed and resources are effectively utilized.

• Communicate with staff regarding their deployment assignments, including location, duration, and responsibilities.

• Provide support to staff and managers regarding deployment-related issues and conflicts.

• Analyse and monitor resource utilization and identify opportunities for optimization

• Develop method to measure and ensure adequate staffing levels and skills

• Develop and implement strategies to improve resource allocation and utilization; Evaluate deployment processes and make recommendations for improvement.

• Prepare regular reports on resource allocation and utilization for management review.

• Identify and implement process improvements to enhance resource management practices

• Coordinate with recruitment agencies to ensure timely staffing of projects.

• Manage & maintain relationships with external vendors and staff

• Develop and maintain systems to track staff progress and performance.

• Collaborate with managers to develop individualised training development plans for each position.

• Coordinate with training and development team on training activities to support staff growth.

• Monitor staff engagement and satisfaction levels and identify opportunities to enhance staff morale and motivation.

• Collaborate with managers to address staff performance issues and implement corrective actions.

• Stay current on trends and best practices in staff development and performance management.

• Assist with day to day operations of the Resource Management functions and duties

• Administration of transfers/movements, performance appraisal reviews, turnover, promotions etc.

• Collaborate with the Business Unit’s Resource Team on the daily resource management’s operational duties

• Conduct orientation and on-boarding of new joiners and integrate them into deployment plans.

• Manage off-boarding processes, exit interviews and clearance

• Ensure accuracy in the maintenance of manpower records in the systems.

• Administer and effectively implement the processes for disciplinary, grievance handling and termination/exit clearance, to ensure compliance with statutory and regulatory requirements

• Prepare monthly reports and to Management

• Verify and process invoices for all contract manpower

• Any other ad-hoc duties as required or assigned

Requirements

• Degree in Business Administration, Business Studies or equivalent with 1-3 years HR Business Partners Experience

• Professional HR certification (e.g., SHRM-SCP, SPHR) is a plus

• Familiarity with Excel and an interest in learning Data Visualization Tools such as Tableau

• Eagerness to engage with unstructured data to derive insights and contribute to solving business problems

• Willingness to develop presentation skills and effectively communicate with stakeholders

• Prepared to work in a progressive, fast-paced environment

• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors

• Good understanding of common HR practices and Employment related legislation

Licence no: 12C6060

Nanyang Technological University (NTU) is an internationally renowned tertiary education institution. It boasts a strong engineering college and is ranked among the best globally. Committed to our mission of educating leaders and advancing knowledge for Singapore and beyond, we have built global programs and established strong links with leading institutions around the world.

The School of Civil and Environmental Engineering (CEE), which is under the College of Engineering, aspires to be a leading school for Sustainable Urban Systems. Currently, it has over 50 faculty members and more than 1,500 students, and is rapidly expanding its range of educational and research activities. Its faculty has led major university-wide strategic research thrusts in space creation, water research and sustainable built environment. Moving forward, CEE is addressing critical problems in urban systems such as building structures and energy systems, sustainability of urban cities, and resiliency to natural and unnatural risks.

To fuel further development, we invite applications for Associate Professor (Tenure-Track) position in Construction Management.

Applicants should have at least a PhD in Civil or Construction Management. Suitable candidates must demonstrate strong and relevant research and teaching ability. In addition, strong interdisciplinary expertise is required in research areas such as construction automation, building information modelling, construction digitalisation, lean construction, built environment sustainability, systems modelling and risk management. Potential teaching areas include civil engineering management, building information modelling (BIM), engineering economics and project evaluation, information technology in civil engineering, construction technology and processes, and Design for Manufacturing and Assembly (DfMA).

Application Procedures

Applicants are invited to submit their applications (cover letter, detailed CV including publication list, research and teaching statements, citation report, and/or any other documents that demonstrate your qualifications and credentials) through the NTU Workday career portal.

Application remains open until the position is filled. Only short-listed candidates will be notified.

Customer Service Coordinator (Export/ Order Management/ Pharmaceutical)

12-Months Contract

Location: Central

Salary up to $5000 depending on experience

Industry : Pharmaceutical

Job Summary:

• Responsible to provide professional and quality back-office service to the assigned customers with the objective of meeting company goals and targets including on-time delivery to customers.
• To resolve problems, make informed decisions and manage the customer wisely to achieve maximum results independently.

Responsibilities

• Own the entire order fulfillment process from order entry, delivery to revenue recognition
• Support the order management process to ensure the right orders are processed accurately and on time
• Support the Pivot financial flows by ensuring that automated flows are completed smoothly; in case of issues due to blocked flows, to intervene and escalate to the right stakeholders
• Effectively engage with internal/external customers, distribution centres, logistics partners, global supply chain product planners and product leaders to ensure delivery and revenue commitments are met
• Respond to customer queries and manage customer claims or returns to ensure prompt and satisfactory resolution
• Ensure smooth monthly financial closing for physical and financial flows
• Analyze transportation options before proposing the cost effective solution to achieve KPIs linked to container/truck occupancy rates and overall transport costs
• Review processes and implement changes to establish effective and efficient workflows when necessary
• Adhoc participation in User Acceptance Tests (UAT) for project-based SAP back-office tool test scenarios
• Comply and adhere to regulatory, customer service and compliance policies and procedures

Requirements:

• Diploma or Degree in Logistics/Supply Chain
• 3-5 years of experience in end-to-end Sales Order Management
• Relevant regional experience covering APAC countries
• Experience in handling Letters of Credit (LC) and Certificates of Origin (COO) and knowledge of import/export control
• Possesses good understanding of key business processes and supply chain management practices
• Adept working knowledge of SAP R/3 Sales and Distribution (SD) and Material Management (MM) Modules
• Excellent Microsoft Office 360 skills

Lim Pey Chyi - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Lufthansa Technik is currently seeking a highly capable candidate for the position of Head of Sales & Account Management AVIATAR APAC for Lufthansa Technik’s customers in the Asia Pacific region based in Singapore. The position falls within the Division Digital Fleet Services of Lufthansa Technik and will be responsible to:

• Leading product sales projects for the Digital Fleet Services (DGF) segment and developing product sales strategies in close coordination with Market Intelligence and the Corporate Sales interface
• Leading, motivating and developing the Product Sales team. Carrying out individual personnel measures, where necessary in coordination with the HR department.
• Proactively initiate, monitor, accompany and, if necessary, manage sales projects and report according to a defined communication concept within the Digital Fleet Services (DGF) segment. Develop a clear understanding of roles between the team and PD management
• Ensure key account management at the interface to customers within the sales region.
• Close coordination and cooperation with the specialist departments and operating sites of the Digital Fleet Services (DGF) segment responsible for production
• Ensure sufficient product, sales and market knowledge of the Product Sales team. Development of a training system for the Product Sales employees
• Check offers and contract contents of complex sales projects and ensure quality for economic and technical plausibility. Ensure the generation of profitable sales revenue from sales projects
• Coordinate and agree targets for the Digital Fleet Services (DGF) segment with Corporate Sales. Agree target agreements with the specialist departments and operating sites responsible for production in the Digital Fleet Services (DGF) segment
• Represent the Digital Fleet Services (DGF) segment at trade fairs, conferences and events and give presentations
• Performing overarching special tasks (e.g. deputizing for the head of department) and managing complex projects

Your Profile

• Completed technical/university studies in industrial engineering or engineering sciences
• At least 5 years of relevant professional experience in product, technical sales and/or customer service
• Very good market/competitive and product knowledge of segment DGF and its circumstances
• Very good business knowledge, knowledge of contract and aviation law
• Good knowledge of production contexts, their processes and their interrelationships
• Extensive experience in customer acquisition and customer service
• Business fluent in English, knowledge of another Asian language or German is an advantage. Clear and direct communication.
• Good IT skills (especially MS Office, databases)
• Very good negotiating skills, assertiveness and persuasiveness
• Very high level of service and customer orientation with high resilience
• Confident and skillful appearance
• Strong ability to lead, guide and motivate employees
• Strong conceptual and very good analytical skills
• Strong initiative, decisiveness and a high sense of responsibility
• Willingness to work at home and abroad, willingness to travel frequently.
• Psychological assessment if necessary

If this is you, please send us your detailed resume, including your current and expected remuneration. We regret only shortlisted candidates will be notified.

· Diploma/Degree in Banking/ Finance or any related discipline

· Preferably 1-2 years’ experience in service management in a call-centre environment

· Good verbal & written communication skills, customer-centric, desire to help others with patience and empathy, ability to solve problems and work under pressure

· Attention to details, a diligent worker and a good team player

· Have a good time management and organizational skills

· Result-oriented and has a strong work ethics

· Proficient in Computer Operations.

Nanyang Technological University, Singapore (NTU Singapore) is an internationally renowned tertiary education institution. It boasts a strong engineering college and is ranked among the best globally. Committed to our mission of educating leaders and advancing knowledge for Singapore and beyond, we have built global programs and established strong links with leading institutions around the world.

The School of Civil and Environmental Engineering (CEE), which is part of the College of Engineering, aspires to be a leading school for Sustainable Urban Systems. Currently, it has over 50 faculty members and more than 1,500 students, and is rapidly expanding its range of educational and research activities. Its faculty has led major university-wide strategic research thrusts in space creation, water research, sustainable built environment, and maritime energy and sustainable development. Going forward, CEE is addressing critical problems in urban systems such as building structures and energy systems, sustainability of urban cities, and resiliency to natural and unnatural risks as well as emerging challenges in maritime and shipping.

CEE plays an integral role in spearheading tertiary education, advancing research innovations and providing professional services in a number of key disciplines in the local and global maritime industry. CEE holds a number of outstanding faculty and research staff in maritime studies who are reputable researchers in green shipping management and optimization, big data in shipping and port, sustainable shipping management, maritime strategy and supply chain management. CEE is also hosting the Maritime Energy & Sustainable Development Centre of Excellence (MESD CoE), which is the first maritime research centre supported by Singapore Maritime Institute (SMI) with the mission to deepen Singapore’s maritime R&D capability and Singapore’s position as a global maritime knowledge and innovation hub.

To fuel further development, we invite applications for a tenured (Endowed Professor) faculty position in the following areas of Maritime Management.

We are seeking a candidate with an established international reputation in the research and education of the field of Maritime and Supply Chain Management. The candidate should demonstrate a strong inclination towards the domain of Maritime Management and Shipping and is expected to be an authority in at least one area within the domain. Those specialising in the areas of supply chain resilience, decarbonisation, and digitalisation are preferred. The candidate is also expected to work independently and jointly with other faculty members to attract funding in the relevant areas of research. This includes academic or societal impacts such as publication and citation metrics, track record of service to public, industry and academic communities, awards of research grants, impact on industry or international standing (e.g., delivery of keynote addresses in prestigious conferences).

Requirements

Candidates with the following qualifications are encouraged to apply:

• A relevant PhD from a reputable university

• Extensive research and teaching experience in Maritime and Supply Chain Management

• Successful track record of academic/research leadership and team building

• Experience in cross-disciplinary research initiatives and collaboration

• Well-developed understanding of the priorities, operation and strategies of relevant funding bodies

• Strong network and ties with renowned international entities and organisations

• Internationally acclaimed with presentations such as plenary and/or keynote addresses at flagship conferences and prestigious journal publications

Key Benefits

CEE offers an internationally competitive salary that is commensurate with the candidate’s qualifications and experience. The University will also provide subsidized on-campus housing, whereby residents have easy access to modern sports, F&B, childcare, and healthcare facilities in a campus frequently listed among the Top 15 Most Beautiful in the World.

Application Procedures

Applicants are invited to submit their applications (cover letter, detailed CV including publication list, research and teaching statements, citation report, and/or any other documents that demonstrate qualifications and credentials) through the NTU Workday career portal.

Application remains open until the position is filled.

• Well established Company
• Basic $3500 - $ 5000 + AWS + Variable Bonus
• Working location: Northeast
• Working hours: 8:30am – 5:30pm (Mon to Fri)
• PLC | SCADA
• Corrective / Preventive

Job Responsibilities:

• Coordination with stakeholders of different levels (customers, contractors, vendors) on project maintenance work
• Deployment of software and hardware at sites
• Work with procurement to source for materials and equipment requited for project
• Attend site meetings and be involved in discussion on all project related activities with clients
• Work with stakeholders to plan and schedule site activities, ensuring sufficient materials and manpower support
• Execute responsive preventative and corrective maintenance for system
• Perform system analysis and troubleshooting
• Other ad-hoc duties as assigned

Requirements:

• Diploma and/or Degree in Electrical and Electronics Engineering or equivalent
• Basic Experience in AutoCAD Software
• Supervision for subcontractors for site work
• Training provided

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Summary

Strategy
The individual is expected to manage at a group wide level:

• Development and end to end execution of Cash Pricing and Billing initiatives globally
• Drive pricing and billing product / system enhancement(s) as CPO
• Commercialise billing system capabilities, revenue and data initiatives
• This includes working with cross functional stakeholders (Product, Coverage, Technology, COO, CFCC etc) across markets to drive initiatives to grow and protect cash management revenue while adhering to and maintaining strong governance, risk and control oversight.

People & Talent

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.Role models effective change behaviour by being flexible and adaptive while maintaining focus.
• Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Stimulate an environment where ownership, forward planning, prioritisation, deadline management and streamlined workflows and collaborative and efficient work practices are the norm.
• Ensure the provision of ongoing training and development of critical function stakeholders and ensure they are competent, suitably skilled and qualified for their roles, ensuring that they have effective supervision in place to mitigate any risks

Risk Management

• Take the initiative regarding regulatory, reputational and ethical matters, taking the initiative for providing proactive advice to stakeholders as identified. Coach and manage the team in these matters and ensure they are adequately trained in and cognisant of regulatory, reputational and ethical risks
• Embed the Group’s values and code of conduct and develop a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among team members.
• Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate escalation to Regional / Country Banking Heads and Group/governance committees, as appropriate

Governance

• Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Role Responsibilities

Drives the origination and execution of Cash Pricing and Billing initiatives globally

• Identify pricing opportunities from data insights
• Work closely with country cash product partners to review opportunities to grow fee and interest
• Support the execution / remediation of initiatives
• Tracking revenue returns from fee initiatives

Support Pricing and Billing system enhancement

• Identify enhancement with country product and sales partners based on client needs and industry trends.
• Partner with Tech and Ops teams to streamline the process to improve operational efficiency around pricing and billing workaround

Commercialise Pricing and Billing system, revenue and data initiatives

• Increase Pricing and Billing system and data usage from country stakeholders
• Ongoing maintenance of the Bridge page
• Develop marketing materials – e.g. broadcast communications, video and external client material
• Monitor market trends and competition to drive competitiveness

Support Governance and Risk Management

• Maintain pricing governance guidelines
• Collaborate with Risk to review controls and mitigate identified risk
• Manage Service Performance Reviews with internal outsourced partners

Key Stakeholders

• Regional / Country Product Teams
• Central product management
• Central product development
• Coverage Teams
• Cash ITO
• TB COO
• TB Finance
• Legal and compliance

Other Responsibilities

• Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
• Perform other responsibilities as assigned under Group, Country, Business or Functional policies and procedures.

Ideal Candidate:

• University Graduate
• 8 years of banking experience
• Preferably in Corporate and Investment Banking Cash Management Product Management roles, Sales or RM profile/roles. Alternatively, candidates with strong experience working with Tech and Ops with core Cash background.
• Stakeholder management skills
• Communication skills
• Strong business acumen
• Strong analytical skills
• Attention to detail
• Project management skills

Role Specific Technical Competencies

• Experience in Cash Management Product Management roles, Sales or Relationship Management
• Global Mindset
• Strategic Mindset
• Organisational Skills
• Stakeholder Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

You will join the team to assist the Team Lead to develop and implement marketing and content strategies to promote LLI’s Advisory Services i.e. SkillsFuture Advice and Skills & Training Advisory across different channels such as social and digital marketing, events, direct outreach to target customer segments, with the use of LLI’s website and social media assets and marketing collaterals

Our ideal candidate is interested and has experience in creating and generating ideas and content for a variety of formats, shooting, editing and publishing.

Core Responsibilities

• Develop and implement comprehensive marketing strategies to promote LLI’s advisory services, with a focus on increasing awareness, audience engagement, click-through rates, and conversion rates;
• Lead the planning, execution, and optimisation of multi-channel marketing campaigns, including digital, content, social media, email, and events for Advisory Services;
• Develop marketing collateral, success stories, engaging content through social media posts, website articles, and other content that effectively communicates the value of the LLI’s advisory services.
• Perform desktop research on relevant topics, analysing key findings, and distilling information into a piece of content independently;
• Collaborate with internal and external stakeholders, including SkillsFuture Singapore, public agencies, private organisations, and industry associations, to create co-marketing opportunities and enhance service visibility;
• Ride on appropriate trends to increase our channels visibility to non-followers;
• Strategise and plan content calendar;
• Handle ad-hoc content creation projects as assigned (e.g. learning materials);
• General copywriting. The candidate needs to be able to write precise, accurate, and professional pieces of content (i.e., blogs) or turn key points into succinct and engaging copy that speaks directly to users (Facebook, LinkedIn, Instagram, TikTok & corporate website);
• Utilise Search Engine Optimization to increase the visibility of content;
• Manage and develop content for advisory services for our company’s website;
• Compile, analyse, and report on marketing campaign performance, making data-driven recommendations for continuous improvement; and
• Collaborate closely with the internal stakeholders and external stakeholders to align marketing strategies with business objectives and target audience needs.

Job Requirements

• Tertiary qualifications in public relations, marketing, or related discipline
• At least 1-2 years of content/ copywriting experience with a demonstrated writing portfolio.
• Strong command of spoken and written English;
• Excellent communication, writing and research skills, detail-oriented;
• Editorial mindset on creating content that will engage the target audience.
• Experience with content creation and growing an audience online
• Experience with managing website
• Familiar with Adobe Premiere Pro, Adobe Illustrator, Adobe Photoshop (After Effects is a plus)
• Good time and project management, networking, collaborative and interpersonal skills;
• Proactive and collaborative team player with a positive attitude and good work ethic
• Able to work independently with minimum supervision; and
• Candidates without the required qualifications but with relevant experience are welcome to apply.

Key Responsibilities:-

Primary Role

• Achievement of school enrolment and store revenue budget of music school (branch).
• Uphold standards in customer service engagement at branch.
• Teachers’ management and administration (more than 50 teachers full and part-time).
• Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc.
• Studio and facilities management.

Secondary Role

• Work with respective product managers to ensure branding, A&P and sales activities.
• Supervision in provision of quality customer service through training and coaching of staff and engaging.
• CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
• Plan, manage and organize area market events and activities in-store.
• Manage and oversee store inventory to ensure optimal stock levels for display and sale.
• Overseeing proper cash register management and administrative matters and documentation processes with relevant department.
• Perform any adhoc duties or projects as assigned.

Requirements:-

• Diploma graduate preferred.
• Experience in similar or service related industry preferred (enrichment centers).
• Excellent interpersonal skills and collaborative, team-oriented attitude.
• Proficient computing skills and familiarity with relevant software and systems.