Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 6,800 employees globally in more than 54 offices in 46 countries.

we are looking for candidates for the following position:

Senior Account Manager / Account Director

1) Senior Account Manager

The Senior Account Manager is experienced in integrated communications, digital and social. He/She will be responsible for managing clients, coordinating internal resources and leading agency to meet clients’ marketing and advertising needs. He/She is responsibility for agency outputs, provides perspective and leadership in the developing the highest quality deliverables.

Responsibilities:

Integrated Campaign Management

• Develops clearly focused creative strategies and creative briefs
• Delivers value adding performance throughout the project
• Collaborative teamwork between Creative, Media and Planning
• Prepares and participates in client presentations
• Provides input for creative strategies/briefs
• Organizes day-to-day smooth operation of project
• Ensures and facilitates effective communication flow throughout project
• Manages production quality, timeline and budget expenses

Client Partnerships and Collaborations

• Liaises and maintains regular contact between client
• Understands clients’ products, services and advertising requirements
• Discuss campaign details with clients and Agency members
• Demonstrates ability to interact with clients
• Organizes and participates in client presentations
• Organically grow the business

Requirements:

• Minimum 4 to 6 years of integrated / digital experience in the advertising industry
• Self-motivated, persistent, hardworking, committed, creative, organizer, team player
• Hold a Polytechnic Diploma/ Bachelor’s degree (or higher)
• Knowledge in digital marketing, advertising and marketing communication
• Knowledge in web analytics, data driven marketing and content marketing will be a plus
• Excellent listening comprehension and strong presentation skills a must
• Effective communication (verbal and written); Good command of the English language.

2) Account Director

The Account Director is experienced in developing and executing integrated campaigns and digital advertising. He/ She will be responsible for managing up to senior level client relationships, build and grow the account portfolio on Samsung and Non Samsung clients. He/ She needs to have sound understanding of clients’ marketing and advertising needs. The incumbent will need to provide perspective and leadership in the development of the highest quality advertising product.

Responsibilities:

• Grow the account through strategic initiatives and organic revenue growth
• Always pushing for innovation and new way of doing things that helps build brand and drive sales
• Always pushing to achieve optimized results on campaigns launched.
• Be an inspiration to the creatives by distilling great insights to achieve better creative output
• Lead in new business pitches from brief to ideation

Requirements:

• Minimum 10 years of integrated / digital experience in the advertising industry
• Possess leadership qualities and is able to lead a team
• Must be able to work with various disciplines and different types of business portfolio and clientele
• Self-motivated, and a team player
• Vocal and confident disposition
• Hold a Bachelor’s degree at minimum
• Strong presentation skills a must

*Candidates to be comfortable with office moving to Kim Chuan area in 2024.

Responsibilities:

· Possess an existing client base and develop and implement marketing activities to bring in new customers and service existing customer relationships

· Keep abreast of global oil/energy market movements and conduct research and analysis of markets, monitor demands and supply of the bunker supply to identify business opportunities

· Have a sound understanding of the International Bunker business (Ports / Suppliers / Owners / Charterers / Regulations)

· Knowledge of the oil market and marine fuel pricing strategies, and knowledge of the maritime shipping industry

· Develop effective marketing materials to promote service and value proposition to new and existing customers

· Manage customer portfolio with direct responsibility for negotiating and executing sales transactions -- from quoting, negotiating, confirming, delivery, and post-delivery service and support

· Monitor customer utilization of company credit lines, payment performance, and assist with collections if necessary

· Manage any disputes or claims resolution in the event of any disagreements/claims

· Assist with development of junior staff and trainees

· Closely follow the companies group policies and procedures

Requirements:

· Business or marketing-related degree or equivalent professional qualification

· Minimum 2 years and above in similar capacity of Sales/Marketing

· Candidates with a background in oil and gas industry will be an added advantage

· Good written and oral communication and strong persuasion skills; demonstrate ability to express ideas clearly

· Strong Analytical Skills

· Excellent interpersonal relationship skills

· Strong organization skills and have excellent follow up skills

· Proficient in MS Office

· Fluent in English and Mandarin, proficiency in other languages would be an added advantage

MAIN PURPOSE
The incumbent will drive overall Regulatory Affairs strategy and execution for the Companies in the region to ensure regulatory compliance. He/She will proceed Quality Management in the region to support Shiseido group quality. He/She will also enhance consumer relationship within the region.

KEY RESPONSIBILITIES
[Regulatory Affairs]
• Lead and guide a regional regulatory team to manage regulatory affairs for the Companies, such as formula compliance, labelling compliance and registration/notification compliance.
• Plan and execute short-term and long-term goals/objectives in regulatory field to ensure marketing objectives are met.
• Supervise registration/notification of products by both local affiliates and distributors for obtaining approval of new products, update and maintenance of existing product licenses.
• Collect evolving regulations and conduct critical assessment on the impact of those regulations. Provide counsel to stakeholders/management on relevant courses of action. Lead advocacy to local authorities in order to minimize business impact caused by relevant regulations in cooperation with industry association.
• Provide accurate and timely support to local affiliates and distributors regarding regulatory inquiries from local authorities, consumers, retailers and other stakeholders.
• Ensure claim/advertisement compliance in cooperation with APIC as for inquiries from SAPAC Mkt, GIC and other relevant stakeholders.
• Report and share major regulatory issues to HQ every month in dotted line reporting relationship. If urgent/critical, immediate reporting is required.

[Quality Management]
• Lead and guide a regional quality team to manage quality control for the Companies, such as consumer complaints both for health and quality.
• Plan and execute short-term and long-term goals/objectives in quality field to ensure marketing objectives are met.
• Provide accurate and timely support to local affiliates and distributors regarding quality inquiries from local authorities, consumers, retailers and other stakeholders.
• Report and share major quality issues to HQ every month in dotted line reporting relationship. If urgent/critical, immediate reporting is required.

[Consumer Relationship]
• Update consumer related policy and execution plans in order to enhance consumer relationship within the region.
• Support local affiliate as for health/quality complaints in consumer relationship from technical and consumer relationship’s point of view.
• Any other ad-hoc duties assigned.

REQUIREMENTS
• Minimum Degree holder majoring in any relevant disciple from a recognized tertiary institution.
• Preferably more than 10 years of experience in regulatory affairs ideally gained in the cosmetics/beauty industry.
• Possess cosmetic science / technical knowledge (ingredient, formulation, safety, efficacy).
• Excellent interpersonal and communication skills.
• Good command of English.
• Able to travel globally for business.

An exciting opportunity has become available for a Manager, Digital Acquisition, MEA to join our team. This role will be based in Singapore and will be reporting directly to the Director of Digital Acquisition, MEA APAC and is responsible for the implementation and analysis of Accor’s digital acquisition activities (including SEA, metasearch, affiliation, and retargeting) across MEA region.  

Other responsibilities that this role will have includes driving lever performance, managing agency partners to improve campaign efficiency and deliver incremental revenue growth. The role will work global acquisition teams and agencies/media partners in region, ensuring that new hotels are onboarded into the digital acquisition performance funding program.  

It consists in analyzing and implementing the digital acquisition strategy in all countries across MEA (and overseas towards MEA hotels) to acquire and retain guest by targeting them across the customer journey and support in the delivery of the strategy and performance for the entire MEA APAC region. 

The Manager, Digital Acquisition leads the regional partnership with the appointed media agencies and key publishers, the role will provide guidance and support to the digital teams in countries and is responsible for the digital acquisition campaign and deliverable through defined KPIs.

Getting to know the role and your responsibilities: 

Optimize Online Advertising and Acquisition Strategy Across MEA 

• Analyze & optimize the investment strategy across online channels paid search, metasearch, affiliates, retargeting & App download campaigns in order to acquire new customers and retain existing customers and loyalty members at the best cost. 

• Optimize towards business goals by type of activity on a yearly basis. 

• Monitor & adapt the campaign strategy based on the current situation of the region/market. 

• Proactively initiate pilots with new publishers/technology in order to optimize investments towards business goals. 

• Develop advanced audience targeting techniques in order to further optimize investment.  

• Animate global JBP (mainly Google, Microsoft, etc.) regionally. 

• Project management: ability to prioritize and manage multiple demands in a challenging environment. 

• Consolidation and management of local budget sources & fees. 

Manage Hub Digital Acquisition Campaigns 

• Ensuring alignment with the full-funnel strategy and objectives of the company 

• Is a Point of Contact (POC) to the agencies for Acquisition and App download campaigns.

• Ensure deep understanding of the Digital Acquisition and operational requirements. 

• Support the Hotel digital marketing teams in their Acquisition channel optimization & analysis. 

• Monitor investment performance on a regular basis against business goals as defined in the strategy (reach, Impression share, ROI etc.) 

• Develop deep analysis of investment performance using all tools available (GA360, Kenshoo, Tableau, Cognos, Omniture etc.) in order to optimize overall web direct business. 

Share Strategy and Performance with Global Acquisition Team 

• Help co-design the global advertising and acquisition strategy. 

• Communicate animation plan. 

• Support MEA APAC Digital Acquisition performance review 

• Represent MEA in key meetings. 

Follow Market Trends and Best Practices 

• Be aware of competitors activities. 

• Follow proactively new products, tools, and publishers to keep Accor at the forefront of innovation. 

Co-Responsible for the Regional MEA Online Digital Acquisition Budget 

• Optimize and monitor the regional Acquisition budget. 

• Provide guidance on country and hotels Acquisition budgets.

An exciting opportunity has become available for a Manager, Digital Media, Asia to join our team. This role will be based in Singapore and will be reporting directly to the Director of Digital Media, MEA APAC and is responsible for optimizing online media to generate quality traffic to Accor direct platforms that converts into Room Nights/Revenue to Accor hotels in Middle East, Africa, Turkey, Asia and Pacific (MEA APAC). 

It consists of implementing and analyzing Accor’s digital media strategy in all countries across MEA APAC to acquire and retain guests by targeting them across the customer journey and support in the delivery of the strategy and performance for the entire region. 

The Digital Media Manager is responsible for supporting the relationship with appointed media agencies and key publishers, plus identifying new paid media opportunities within region. The position also provides strategic guidance and support to the digital media teams in countries and is responsible for the performance of paid media campaigns and deliverables through defined KPIs.

Getting to know the role and your responsibilities: 

Executing and Optimizing MEA APAC Paid Media 

• Briefing, analyzing and challenging agencies to deliver innovative and effective media plans across online display (including programmatic and paid social). 

• Leading the alignment on media KPIs to ensure all paid media is measurable. 

• Conducting research and audience analysis to identify target demographics and optimal media channels. 

• Identifying and sharing best practice media strategies to improve media performance across MEA APAC 

• Implementing strategies to acquire new customers and retain existing customers and loyalty members at the best cost. 

• Analyse and report on campaign media performance to align with business KPIs on a monthly, quarterly, and annual cadence. 

• Monitor & adapt the media campaign strategies based on the current situation of the region/market. 

Strengthening Media Partner Relationships on Behalf of Accor 

• Is a Point of Contact (POC) to the agencies. 

• Actively participates on partner calls to improve performance and identify new opportunities. 

• Regularly tracks media trends and competitors in priority markets, to support the growth of Accor’s media network. 

• Proactively initiates a test and learn methodology/calendar. 

• Participates in negotiations for co-funded media pilots. 

• Fosters strong relationships with agencies. 

• Represents Accor MEA APAC in meetings. 

Collaborating with Global Media & HUB Ecommerce/Marketing Teams to Reach Business and Campaign Objectives and Priorities 

• Responsible for the ongoing measurement of paid media using Accor specific dashboards and tools (Tableau, Sprinklr). 

• Implements fast local adoption of Global Joint Business Plans and objectives, adjusting to meet local specificities (including Google, Meta, Microsoft). 

• Communicates animation plans. 

• Ensures alignment with the full-funnel strategy and objectives of the company. 

• Supports the tracking and attribution of media activities to support ongoing investment (ie. Ekimetrics). 

• Ensures a deep understanding of paid media and operational requirements, including tag / pixel implementation procedures. 

• Supports the in-country digital media teams in their media optimisation & analysis, including channel and audience targeting recommendations. 

• Develops deep analysis of digital media to optimize overall web direct business. 

Supporting Growth and Innovation 

• Staying up to date with digital media trends, competition, and potential new channels, including updates to social media marketing, attribution, targeting, and programmatic media buying. 

• Supporting the implementation of transversal projects of DCO, data-sharing and cookie less targeting, to generate incremental revenue. 

• Identifying and adapting a streamlined campaign reporting template for MEA APAC. 

• Project management: ability to prioritize and manage multiple demands in a challenging environment. 

• Successfully complete training programs as required and identify new training/upskilling opportunities to align with the role. 

Managing Media Investments and Accounting Requirements 

• Implementing and managing the budget and financial processing requirements to meet budget guidelines. 

• Respecting and following internal accounting processes & objectives. 

• Provide guidance on country and hotels media budgets. 

• Identification of local business needs to support visibility.  

• Consolidation and management of local budget sources & fees. 

Verisk Maplecroft’s data-driven solutions enable multinational companies to identify and manage the key political, human rights, economic, and environmental risks impacting their operations, supply chains, and investments. As part of the Verisk Analytics family, we are aligned with the world’s leading data analytics organization. Together, we aim to give our clients the insight they need to make better, data-driven decisions through unrivaled analysis and advice.

Role Purpose
This role will manage Maplecroft’s existing and growing business in Oceania and will be responsible for retaining and growing client revenue and relationships primarily in Australia, New Zealand, and Papua New Guinea.

Role Focus

The role will focus on retaining and growing clients through a variety of mechanisms, e.g. in-person, phone and web based solutions.  The successful candidate will also ultimately be expected to recognise upsell and cross selling opportunities within these accounts from both a research and consulting perspective and work with the wider Sales & Marketing team to realise these opportunities.  The position will be based in Singapore with regular quarterly travel (~15%) to Oceania.

Main Responsibilities

• Grow and maintain sales while maximising profitability of Maplecroft’s offerings by successfully managing an extensive client portfolio;
• Develop strategy to assure client retention and revenue growth;
• Taking ownership of client engagement and ensuring the client interactions are coordinated across sales and marketing, client services, research and consulting to develop more scalable engagement techniques with these clients e.g. online training and one-to-many initiatives;
• Provide feedback on established products and services to relevant internal departments;
• Recognise competitive threats and mitigate risks, as well as feeding back intelligence to the relevant research and product teams;
• Increase users and usage across the portfolio;
• Ensure all relevant entries and transactions are completed in Salesforce, including accurate pipeline management;
• Renew existing services with each client in a timely manner – ensuring all renewals are closed ahead of the renewal date;
• Identify opportunities for cross-sell of the existing Maplecroft portfolio.

• Key account planning, development and management
• Act as main link resource to client.
• Develop and maintain close relationships and communication with decision makers of client / CRM
• Advise senior management of client status, problems, and opportunities
• Quality control of all deliverables to the client
• Develop, implement, coordinate, and manage research services projects
• Develop the proposal and prepare budget/cost
• Questionnaire, interview/discussion guide design
• Analyze and evaluate results
• Develop a conclusion and solid recommendation
• Present and report on work from the proposal to the analysis stage
• Control costs/budgeting
• Ensure company processes and compliance are followed
• Responsible for the morale, productivity, and efficiency of team
• Any other tasks assigned by the Commercial Director

• Develop corporate strategy papers and reports for the board of management
• Conduct country and market analyses across all business units to result in supportive concepts for regional strategy and business development
• Prepare and coordinate top-level management meetings and workshops
• Continuously track developments and news in the region with relevance to Bosch operations
• Take on ad-hoc tasks and projects

• Ensure smooth operation of the Front Office
• Be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel
• Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by Accor
• Assist Front Office Manager with projects related to Front Office as and when required and meeting up with datelines
• Identify personnel development to have trained and qualified staff to consistently maintain and increase the Hotel’s service
• Take charge of the ACDC program and work closely with Front Office Manager
• Work with the Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels
• Be responsible for the safety and security of guests, employees, and the hotel assets

About the job

Leading, developing and managing the Recovery work in the store by working together with the other functions of the store to prevent the occurrence of unnecessary costs to assets and to give products a second chance while keeping bottom line profits and sustainability in mind.

Your assignment

• You strive to minimise the financial loss of damaged in the store and try to maximise the financial recovery by repacking and moving goods back to stock or assemble, price and sell goods in the As-Is shop.
• You work closely with other functions in handling damages in my store and together identify the root cause of recurring damages and take appropriate action to minimise the reoccurrence of these in future.
• You ensure the Recovery is always a safe and secure environment for visitors and co-workers and that our property is safeguarded, and you are conscious of safety at all times in our store.
• You are proactive in using all the information and tools available, to ensure a multidimensional approach to steering the business in order to achieve growth and sustained long term profitability with our customers in focus.
• You co-operate across functions to ensure everyone understands and contributes to the process with focus on prevention, revenue and sustainability.

• Support and deliver business performance delivery by ensuring always on plan in each markets to win big events Mega campaigns, single digit campaigns, PrimeDay, BlackFriday, etc. Support new innovations launch, improve product mix.

• Deliver Pureplayer & Marketplace fundamentals & CASA target, by identifying gap and defining action plan by market

• Define need for channels’ differentiated assortment (incl SIOC) or exclusive eCOM portfolio and ensure perfect execution in markets

• Deliver MarketShares targets, by winning the Search and Conversion against competition, ensuring in close collaboration with Global Digital Media Team an always on integrated strategy of sufficient Media and Commercial activations

• Lead and drive the development of overall digital marketing strategy & plans for ecommerce and (future) total company (offline & online) channel in ASIA/ SEA.

• Start developing a centralized relationship with key regional customers ie Lazada, Shopee- Media + Sales to leverage partnerships at benefits of markets, driving clarity, simplicity and cost efficiency

• Develop relevant commercial, shoppers, digital & performance marketing regional playbooks Playbook with bi-annual release made of fresh updates and JDE learnings

• Work closely with the markets to share best learnings and reapply

• Insights sharing with the markets

• Identify and activate emerging customers’ platforms, ie livestream

• Identify emerging media consumption and consumer engagement trends, share learnings and recommend actions on media execute on to local markets

Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! We are currently seeking talented individuals to join us in the heart of Singapore. As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with a premium product and a memorable experience. We are committed to providing our employees with a supportive and inclusive work environment, where everyone has the chance to learn, grow and succeed!

Job Descriptions

• First point of contact at Lobby upon arrival and departure, and to ensure that VIP is being attended.
• Attend to the guests' special occasion such as wedding anniversary and birthday, and arrange the necessary amenities according to the departmental procedures.
• Attend to guests’ enquiries, problems and complaints promptly, efficiently and courteously to the satisfaction of guests and interest of the Hotel.
• Respond to guests feedback promptly.
• Co-ordinate with Housekeeping, Engineering to ensure that all rooms are in good condition for guests stay.
• Understand and able to execute all Front Office standard operating procedures.
• Ensure information are properly communicated to subordinates and peers through briefing and other means.
• Perform as shift leader when required.
• Be fully conversant with hotel emergency response plan and procedures.

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel is preferred.
• Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.
• Oral and written fluency in English. Fluency in another language is an advantage
• Commitment to work rotating shift and any day, including weekends and public holidays.
• High attention to details.
• Ability to multi-task and work efficiently in a fast paced environment.

Responsibilities:

YCH Group is looking for a dynamic individual who is keen to join a growing and fast-paced organization within the supply chain and logistics industry, and is willing to play a paramount role in supporting the QA team.

This candidate will take up a dual role, overseeing as a Pharmacist and a quality assurance manager within YCH Group:

Pharmacist Roles and Responsibilities:
1. Provide insights of Singapore healthcare industry landscape (Current & future)
2. Provide expertise and knowledge regarding key healthcare procurement system, cycle and supply chain requirements.
3. Main role is to administer, authorize and control of our inbound and outbound of vaccines to our customers.
4. Manage and maintain paperwork records for all drug recalls and corrective and preventive actions verification (if any).
5. Represent the company (together with Operations) in external meetings/discussions requiring pharmacist presence and expertise (e.g. Vendor meeting, meeting with new/prospective customer).
6. Support for migration/shifting operations on therapeutic and pharmaceutical products as per operations required.

QA Roles and Responsibilities:
7. Work jointly with operations, to ensure that SOPs (e.g. relating to receiving, storing and issuing functions) are compliant to local, global and customer requirements (e.g. HSA, GDP, Therapeutic license)
8. Audit processes (e.g. relating to receiving, storing, issuing, and inventory control functions) and documentation, for compliance, traceability and accountability.
9. Application of relevant licenses for the company if necessary.
10. Ensure the ISO 9001 Quality Management System in the company is in place.
11. Site QA monthly reporting, monitoring and follow up.
12. Train internal quality auditor based on the ISO 9001 requirement.
13. Any other tasks as assigned by manager.

JOB REQUIREMENTS:
• Active Singapore-registered pharmacist
• At least 1 year QA working experience in a similar capacity
• Min. Degree holder

In this role, you will be responsible for develop new business in targeted market, conduct research and plan to support the Management in decision making.

Job Outline

• Assist in open new markets & improve sales performance from exiting weak markets.
• Handle customer enquiries and needs to identify additional sales opportunities
• Process sales order & liaise with service provider for smooth & on-time delivery
• Assist Sales Manager in improve marketing material & Social Media platforms.

Job Requirements:

• Min Diploma in sales and marketing or relevant course.
• Min 2-3 years of Sales Experience.
• Experience in Import & Export Industry
• Willingness to travel.

Interested applicant, kindly send your updated resume to [email protected]

Job Description:

• Ensure smooth operation of the Front Office
• Be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel
• Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by Accor
• Assist Front Office Manager with projects related to Front Office as and when required and meeting up with datelines
• Identify personnel development to have trained and qualified staff to maintain and increase the Hotel’s service consistently
• Take charge of the ACDC program and work closely with Front Office Manager
• Work with the Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels
• Be responsible for the safety and security of guests, employees, and the hotel assets

Requirements:

• Minimum 3 years of relevant experience in hotel front office with a management role
• Bachelor's Degree or Diploma in Hospitality Management or equivalent
• Highly organized, results-oriented with the ability to be flexible and work well under pressure
• Service-focused personality is essential
• Prior experience working with Opera or a related system
• Strong interpersonal and problem-solving abilities and the ability to lead by example

• Issue policies, adjustments, and manage member updates.
• Calculate premiums, ensure timely tax and card issuance.
• Handle client/agent queries and champion digital solutions.
• Manage accurate documentation and resolve issues independently.
• Support projects to enhance efficiency and compliance.

Requirements:

• Minimum Degree in Business or other related courses with at least 2 years of relevant working experience.
• Proficient in MS Office.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences.
• Performs service recovery.
• Proactively solves problems and provides timely resolution to ensure minimal impact to customer and employee satisfaction.
• Optimize call’s structure operations by analysing data, identifying areas for improvement, and implementing process enhancements.
• Identifies the most appropriate course of action for problem resolution and effectively communicates plans to those impacted.
• Promotes a supportive environment in which employees are encouraged to solve problems and address customer issues.
• Provides management support to CSOs such as through the review and resolution of all transactions that are beyond the jurisdiction of the CSOs.
• Conducts monitoring and coaching sessions.
• Provides on-the-job training and mentoring.
• Conducts coaching and performance appraisal sessions to identify opportunities and recognize positive behaviours.
• Involve in Department projects to ensure success.

Requirements:

• Bachelor’s degree with 5 years of working experience in Contact Centre
• Managerial experience leading a team.
• Great communication skills
• Ability to manage a team and ensure SLA are met.
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

Interested candidates kindly submit your updatedCV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Job Description:

• Ensure brand alignment and consistencies in company collaterals.
• Go-to-person for production of group’s creative assets, collaborate across departments to create a holistic, on-brand output.
• Provide support in the compilation of tender proposals with the business development team.
• Write design stories, executive profiles, testimonials, case studies and press releases.
• Produce content for DB&B’s website and social media channels.
• Prepare for design award’s calendar and submissions.
• Work with photographers or videographers to document completed projects.
• Update project track records and portfolio
• Organise internal events.
• Monitor and analyse digital marketing campaigns with Google Analytics (SEO/SEM, Social Media Ads) to optimize ad spend and achieve lead generation.

Requirements:

• Degree in Marketing, Mass Communications, Business or related fields
• 3 to 5 years marketing (including digital marketing) and communications experience in a related industry.
• Proven business communication and writing skills, and excellent presentation skills.
• Bilingual proficiency in English and Mandarin
• Ability to proactively prioritize, manage and complete multiple projects simultaneously within time constraints.
• Strong attention to detail
• Strategic thinker with the ability to confidently communicate ideas and present to senior executives.
• Innovative and creative thinker
• Excellent leadership skills
• Independent and able to work in a fast-paced environment.
• Excellent interpersonal skills

Admin Executive (Programme Management) needed!!!

Location: River Valley Campus

Salary range: $2800 to $3800 per month (commensurate with experience)

~~ Junior positions available as well ~~

Job Description:

1. Registers students with Collaborative Institutes.

2. To upload and download assignments to Collaborative Institutes online portal.

3. Plans, executes and monitors the respective programmes.

4. Prepares and supports on validation by external institutions, such as University Partners.

5. Ensures timely updates of academic information.

6. Ensures the maintenance of all essential documents.

7. Involved in organising monthly Tea Session with students to gather feedback.

8. Provides academic support to the Customer Service Department.

9. Assist the Director/HOD/HOS in the administration of the set of programmes.

10. Liaise and coordinate with partner organisations and examination bodies.

11. Prepare teaching materials for new courses and new intakes.

12. Prepares courses and lecturers’ documentation for Academic Board’s approval.

13. Prepares examination and assessment documentation for Examination Board’s approval.

14. Monitor the daily attendance of lecturers and feedback to Director/HOD/HOS.

15. Monitor the daily lesson delivery of lecturers and feedback to Director/HOD/HOS.

16. Register students for external examinations, and collate and analyse students’ results.

17. Conduct student surveys for new lecturers and existing lecturer.

18. To comply with the relevant EduTrust policies, procedures and documentation.

19. Any other duties as assigned the Academic HOD and Director

Requirements:

1. Excellent command of spoken and written English

2. Ability to multi-task

3. Able to work independently as well as in a team

Interested candidates, please send in your CV to: [email protected] & indicate in the subject as "Admin Exec (Programme Management)".

We regret that only shortlisted candidates will be notified.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Data Centre Operations Specialist in Singapore to support our client, a top global investment bank. The ideal candidate will be responsible for the design, implementation, maintenance, and optimization of data center infrastructure. They will ensure reliability, safety, security, and efficiency of data center operations while adhering to industry standards and best practices as well as regulatory requirements.

Responsibilities:

• Designing, configuring, and implementing data center infrastructure components such as structured cabling, open frame, PDUs, patch panels and power cabling work.
• Installing and provisioning hardware and software systems in the data center environment.
• Performing regular maintenance tasks such as power, cooling and cabling maintenance activities.
• Monitoring data center performance and capacity utilization, and proactively identifying and addressing issues to minimize downtime and disruption.
• Collaborating with stakeholders and vendors to understand and meet incoming demand for space, power, and cooling. Plan data center capacity and drive regional strategy in growth and de-risk.
• Manage data center security measures, including access controls, environment monitoring and surveillance systems.
• Collaborating with cross-functional teams to support the deployment and operation of new services and applications in the data center.
• Developing and maintaining documentation, including Standard Operating Procedures (SOPs) and diagrams. Provide support to management reporting and audit responses from internal control teams and regulators.
• Providing technical support and troubleshooting assistance to resolving data center related issues escalated by other teams

Required Skills:

• Bachelor’s degree in computer science, information technology, and/or engineering field
• At least 3-5 years of data center experience
• Strong understanding of data center technologies as well as network and computing technologies
• Familiar with data center management tools and software
• Excellence problem solving, analytical skills and ability work effectively under pressure in highly regulated environment
• Strong communication and interpersonal skills, with the ability collaborate effectively with partner teams and vendors
• Ability to participate in on-call rotation and response to data center emergencies

Desired Skills:

• Data Center, network, and server hardware certifications
• Scripting languages such as Excel Micro, Python, Shell scripting, etc
• Good with data and interested in data mining and automation

Job Overview

A landscape operations manager oversees all aspects of landscape maintenance, planning, organizing, and directing employees to ensure the completion of maintenance and project work in accordance with contractual requirements.

Responsibilities and Duties

• Manage all aspects of the project including planning daily work activities, scheduling, and execution of landscape maintenance work.
• Manage and supervise on-site workers and contractors working on landscape sites.
• Meet with clients to understand their landscaping requirements.
• Attend site meeting and inspection with clients.
• Prepare monthly KPI maintenance report.
• Prepare and submit Permit to Work for all work at height activities.
• Conduct tool box meeting and review Risk Assessment.
• Train workers on safety procedures when working with tools and equipment.
• Ensuring that workers follow the company policies and procedures.
• Conducting training for new employees on job responsibilities and safe work procedures.
• Arrange deployment and logistics for all site activities.

Skills

• Good communication skills
• Excellent people skills
• Project Planning
• Performance Management
• Foster teamwork

Qualification and criteria

• A diploma/degree in Horticulture
• WSQ Work at Height Manager
• Proficiency with MS Office
• Class 3 Licence preferred.

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: HR Manager / Human Resources Manager
• Working Location: Pioneer
• Working Hours: 5 days, Monday to Friday (9 AM – 6 PM)
• Salary Package: Basic Salary + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Diploma / Degree in HR, Business Management, or equivalent
• Has minimum 10 years of HR experience or related
• Prior experience in construction industries is an added advantage
• Knowledge of payroll processes is preferred
• Outstanding verbal and written communication skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65888 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Logistics & Warehousing
• Position Title: Sales Manager
• Working Location: Tuas
• Working Hours: 5 days, Mon-Fri, 8.30 am – 5.30 pm
• Salary Package: Basic up to $6,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Achieve growth and meet sales targets by effectively managing the sales team.
• Design and implement a strategic business plan to expand the company's customer base and ensure a strong market presence.
• Develop a comprehensive business plan covering revenue and expense controls to manage organizational sales effectively.
• Recruit, set objectives, coach, and monitor the performance of sales representatives.
• Develop the sales team through motivation, counseling, and continuous education on service knowledge.
• Build and foster strong, long-lasting customer relationships by partnering with clients and understanding their needs.
• Present realistic budgets and forecasts to the management team.
• Identify emerging markets and market shifts while staying fully aware of new products and competition status.

APPLY NOW!!!

• Minimum Diploma/Degree in a relevant field.
• Proven track record in "business-to-business" sales, with at least 3 years of experience as a Sales Manager in the transportation, logistics, or warehousing industry.
• Competent in planning and implementing sales strategies.
• Demonstrated negotiation skills and the ability to close business wins.
• Success in developing sales plans and analysing the profitability of prospects, coupled with analytical and numeracy skills to review operational and financial data.
• Proficient in customer relationship management, with the ability to develop strong business relationships at all levels, including senior executives.
• Effective leadership, management, and motivation of a sales team.
• Must possess own vehicle.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65959 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Freight Transport
• Position Title: Key Account Manager
• Working Location: HarbourFront
• Working Hours: 5 days (Mon – Fri, 9.00 am – 6.00 pm)
• Salary Package: Basic + AWS + $100 Mobile Reimbursement
• Duration: Permanent Role

Key Responsibilities

• Building and nurturing strong relationships with key clients, understanding their needs, and providing excellent customer service.
• Identify and target potential customers to generate new leads and sales opportunities.
• Developing strategies to expand business opportunities within existing accounts, identifying upsell and cross-sell opportunities and achieving revenue targets.
• Creating account plans to outline goals, objectives, and action steps for maximizing client satisfaction and driving business growth.
• Acting as the primary point of contact for key accounts, facilitating effective communication between clients and internal teams, and coordinating resources to deliver on client expectations.
• Addressing related concerns, resolving issues, and finding solutions to ensure client satisfaction and long-term partnership.
• Monitoring industry trends, competitor activities, and market conditions to identify potential risks and opportunities for key accounts.
• Other ad-hoc duties and initiatives assigned.

APPLY NOW!!!

• Diploma or equivalent qualification
• Minimum 5 years experience in ISO tanks with proven records
• Good communicator, fluency in English (oral and written) are required
• Self-motivated and passionate about sales
• Goal-oriented to achieve set targets
• Ability to perform under pressure
• Strong team player with good initiative and ability to work independently

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65963 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Supplier
• Position Title: Service Manager (Marine)
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 7000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• Lead a team of Service Engineers & Technician and supervise the overhauling & commissioning of Engine & other aux equipment
• Work in Anchorage, Off-port limits, shipyard, onboard vessel on voyage repair
• Work with contractors for jobs that have to be outsourced
• Prepare service and calibration reports of the work activities
• Able to advise and recommend to the Technical Superintendent and Chief Engineer on faults/defects and operation of the machinery in accordance with the manufacturer's specification
• Provide technical support and deliver high-quality service standards to the satisfaction of customers
• Carry out a risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop
• Conduct daily toolbox meeting
• Responsible for continual improvement in the Service Department

APPLY NOW!!!

• Min. Diploma in Marine or Mechanical Engineering
• Min. 5 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome
• Highly organized person who can work with tight schedules to cater to the different arrival times of ships
• Juggling the demands of paperwork and on-site work, and coping with tight work schedules and unanticipated events

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66038 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694