About This Role

NIQ’s Sales Account Development team is focused on growing business revenue, finding new business opportunities and market penetration. Sales is NIQ’s growth engine which is instrumental for the company’s success.

As a Sales Account Development E-Commerce Retail Lead, you will take responsibility of the overall  eCommerce Retailer business. You will secure our collaboration, improve our partnerships, recruit new partners, and drive a sustainable sales pipeline, developing new revenue opportunities, and maintaining relationships for existing accounts.

Key Responsibilities

• Lead commercial strategy, partnership, and sales of eCommerce retailers solutions
• Sourcing and recruit for strategic new eCommerce retailers, enhancing features & inputs from existing ones
• Secure the eCommerce retailers cooperation continuity improving the conditions of existing cooperation agreements with current eCommerce retailer partners
• Ensure all data partnerships are correctly managed within the Partnership Program framework
• Ensure the Best-in-Class servicing through account account development retail team and  in collaboration with the customer services using our different platforms in priority
• Drive sales, cooperation renewals and overall growth of existing  eCommerce retailers securing sustainable and long term pipeline, revenue opportunities ensuring an accurate forecasting; maintain C-suite customer relationships
• Increase penetration of the NIQ/GFK solution portfolio and seek strategic alliances leveraging partnerships with third parties (e.g. for Loyalty, Pricing,  OSA, Business Intelligence, Newron and Collaborative programs) to create strong dependency of eCommerce retailers on our capabilities and information
• Develop a strategic understanding of our eCommerce retailer’s industry / business / markets / clusters
• Partner with Customer Success and other relevant  functions (Operations, Product Leadership, Technology, and Marketing) to define strategic Account Plans and JBPs and remove roadblocks
• Drive strategic action plan to tackle Voice of the Customer feedback
• Ensure proactive alignment of NIQ and GFK values proposition to customer’s needs and trends

About You

You are a high-performing deal maker with a growth mindset. You know how to build and promote strong long-lasting client relationships. A proven leader, you motivate others to work with passion on sales opportunities and client retention. You’re energized by accelerating sales, uncovering opportunities, and exceeding targets while bringing the best out of others. A deep understanding of the eComm retailer landscape, our products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. You strengthen our relationship with customers and unlock opportunities for growth and better partnerships.  

Understanding our customers and their contexts, effective negotiation and growth mindset drive your work. 

Throughout your tenure, you will demonstrate the following competencies: 

• Relationship Building: Develop  effective long-term professional interactions with customers based on trust working toward the best interest of those involved  providing positive results. 
• Active listening: Enhance mutual understanding in communicating with customers by expressing genuine interest in, and providing full attention to, the content and meaning of customers’ messages 
• Information seeking: Curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking in-depth questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future 
• Influence and persuasion: Persuading, convincing, influencing, or impressing others in order to get them to support a specific agenda, make a specific type of impression, or take a specific course of action. 
• Inspirational Ambassador: Translate our company vision to others. Inspire and communicate with transparency. Be and ambassador for the retail strategy. 
• Negotiation: Identify key bargaining points for all parties and work effectively toward win-win solutions 
• Composure and resiliency: Effectively deal with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation. 
• Organizational Savvy: Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships 
• Business Acumen: Makes sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area. 

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems, focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact projects and tangible financial results. In Asia Pacific (AP), VCA has geographically focused teams together with a Hub Practice team which provides expertise in specific industry or functional verticals (Digital, Risk, Commercial Money Movement, Acquiring and Issuer Optimization).
As a key, , we are looking for an individual to join us as Senior Manager - Portfolio Optimization. Reporting directly to the Singapore, Malaysia, Thailand VCA Cluster Lead, the role will support and deliver projects across the SMT region and will work on consulting engagements for Visa clients in enabling portfolio growth and improved profitability of clients’ consumer card portfolios.

Key Responsibilities
Working with the Issuer Optimization Practice Lead, the Senior Manager will be responsible for significant components of client engagements, and in many cases end to end delivery of client engagements. Typically, this will involve the Senior Manager interacting with the client team, gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.

Typically, 2-4 months in duration and running in parallel, potential projects could include product design and launch, sales acquisition channel optimization, portfolio management diagnostics, customer lifecycle management, portfolio migrations and loyalty rewards solutions and marketing strategies, development of industry landscape evaluations and best practices. 

The Senior Manager will be responsible for supporting Issuer Optimization Practice team in identifying potential consumer issuer clients’ business pain-points and areas for strategy and process improvement, thereby defining project scope deliverables and revenue opportunity to sell-in client engagement projects. The role also requires engagement with our market teams across AP, ensure that they have access to best practice and latest IP.

• Prepare client proposals and project plans, identifying dependencies, roles and responsibilities, scope and deliverables
• Ability and experience to manage and drive teams internally and manage external teams on the client side
• Ability to present and converse senior and executive sponsors on project progress and management
• Ensure project engagements remain on track, utilizing governance frameworks and mitigating / resolving complex problems that emerge during engagements
• Be able to lead engagement teams and work solus depending on nature of engagement
• Create, develop and maintain service line solutions, contribute to IP creation and standardized VCA offerings
• Continuously build knowledge, surfacing new insights and producing thought leadership pieces that contribute to practice development
• Prepare project materials including interview guides, data requirements, concepts, frameworks
• Undertake client interviewing, collecting and analyzing inputs such as client information, data, processes, policies, competitive and environmental information
• Conduct industry research, drawing on Visa and partner resources as well as colleagues to identify global best practices and distill insights relevant to the client problem at hand
• Identify solutions and recommendations that address client objectives and result in performance improvement
• Create compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly
• Recommend approaches to clients, providing guidance and at times physically supporting implementation at the client site
• Collaborate with local client relationship managers /other functional teams to gain insights and support client engagement and execution
• Build a network across VCA globally and Visa regionally to ensure that our solutions bring the best of Visa to our clients.

This role will be instrumental in leading the theatrical sales and distribution strategy within the region. The Theatrical Distribution Director will be responsible for shaping and executing the overall distribution sales strategy across South Asia. This role is also responsible for driving and leading specific local market strategies for South Asia’s distribution projects.

KEY RESPONSIBILITIES

• Drive commercial excellence, efficiencies, and innovation as a region and with local markets through the development and implementation of strategic theatrical distribution initiatives and plans in line with the organization’s goals and objectives.
• Work with VP South Asia and Home Office Strategy, Finance, Distribution and other related teams in driving ideas, project management and execution of South Asia’s distribution projects and initiatives.
• Work closely with VP South Asia, the regional marketing team and markets to ensure cohesive planning and execution of budget and plans.
• Work with local Sales and Distribution teams to understand specific local market strategies, concerns and nuances while also articulating a broader regional perspective. 
• Facilitate bringing together markets from across the region, overseeing the implementation of key Home Office priorities, driving the adoption of best practices and idea-sharing, ensuring that local markets have the support and resources they need from the local, regional, or global level to achieve excellence in distribution and operations.  
• Lead regional distribution team in both the strategic and day-to-day functions and operations.
• Guide and ensure that all required deliverables in the region and markets well managed and communicated.
• Lead budget development, management, and analysis as a region and with markets.
• Represent UPI South Asia and markets internally and externally in terms of and in issues of sales and distribution.
• Be a solid extension of Home Office

We are seeking a proactive and dynamic Business Development Director to join our team in Singapore. This role is crucial for spearheading our regional growth, developing strategic business approaches, and cultivating robust client relationships. The ideal candidate will focus on sourcing new projects, managing a comprehensive project pipeline, and ensuring strict adherence to local laws and regulations.

Key Responsibilities:

1. Client Relationship Management: Identify potential clients and initiate partnerships to build a sustainable business network.
   Maintain and enhance relationships with existing clients to secure repeat business and referrals.
2. Market Analysis and Strategic Planning: Conduct thorough market research to pinpoint trends and identify new business opportunities.
   Develop and implement business strategies that align with the company’s goals and market demands.
3. Sales and Growth Tactics: Design and execute effective strategies for customer acquisition to drive business expansion.
   Monitor and evaluate sales performance to refine approaches and capitalize on market opportunities.
4. Performance Monitoring: Analyze sales data and market trends to assess the effectiveness of business strategies.
   Adjust plans based on performance data and industry shifts to maintain competitive advantage.
5. Strategic Relationship Building: Enhance company visibility and market position through strategic partnerships and high-value service offerings.

Technical Skills and Competencies:

1. Lead Generation: Proficient in generating high-quality leads through digital and traditional channels.
2. Business Needs Analysis: Skilled in evaluating client requirements and aligning solutions with business priorities.
3. Technical Integrity: Demonstrates a high level of integrity in managing technological resources and systems.
4. Project Management: Experienced in overseeing multiple projects simultaneously, ensuring timely and successful execution.
5. Time Management: Excellent organizational abilities to prioritize and manage tasks effectively under tight deadlines.
6. Problem Solving: Creative thinker capable of navigating complex challenges and delivering innovative solutions.

Tasks:

Trustworthy Machine Learning (ML) is an emerging field dedicated to ensuring that ML systems operate in a reliable, fair, and transparent manner. As ML applications become increasingly integrated into critical sectors such as mobility, manufacturing, and autonomous systems, the importance of trustworthiness in these systems has never been more paramount.

This position offers an exciting opportunity to conduct cutting-edge research in developing and ensuring trustworthiness in ML systems.

The successful candidate will be working at world-class laboratories in NUS and Bosch, contribute to advancing the field by addressing key challenges such as transparency, fairness, accountability, robustness, and privacy in ML models and applications.

Summary / Positioning 

Pipeline and Business Development is an executive function in B2B SaaS- and one of the three core pillars of GTM (marketing, pipeline, sales) for each of our regions.

You will have a seat at the table as a GTM leader for your region, in conjunction with the sales and marketing leadership team, helping devise and execute pipeline growth strategies in alignment with the Global Vice President of Pipeline & Growth. 

Job Description

The Senior Director of Pipeline & Business Development is the GTM leader for pipeline growth within their region. This role is responsible for driving pipeline growth, by directly leading a team of inbound and outbound business development professionals, while helping sales and channel build effective pipeline generating strategies across the region. 

In addition the Senior Director of Pipeline & Business Development will lead two global teams: the Digital Support team composed of digital chat agents to help qualify demand generated directly through our webchat experience and our global Account Intelligence & Expansion team, driving deeper persona expansion. 

Responsibilities:

• Be the GTM leader for pipeline growth and operate as the subject matter expert for pipeline generation and management across the region.
• Own the Business Development inbound and outbound pipeline and opportunity goals, while driving all prospecting efforts across all sources
• Own the Digital Support and Account Intelligence & Expansion teams to positively impact our global pipeline generation efforts
• Build and execute a full sales funnel for all new business prospecting within the region and pertaining subregions:
  • Identify and build out buying journeys, decision making units, ICPs
  • Help create a world-class prospecting tech-stack for prospecting in conjunction with Sales Effectiveness team
  • Work in hand with the pipeline operations and analytics team for driving data and insights to performance manage across your teams
  • Drive world-class account based prospecting methodologies across a buyer-centric framework
• Develop and drive the strategy for all inbound and outbound playbooks for pipeline generation and conversions while inspiring two teams: Sales Development Representatives (inbound and lead driven) and Business Development Managers (outbound and intent signal driven) across multiple markets and industries
• Drive the GTM framework of lead and account qualification
• Work with our Sales Effectiveness team to strategize our lead management platform, sequence strategies and identify new prospecting tools for automation
• Be a leader of leaders - be accountable for managers up to directors, to operationalize your team across the organization

Team Summary

The Credit Settlement Risk (CSR) team is part of the Risk function and acts as a 2nd Line of Defence. CSR is responsible for protecting Visa and its shareholders from financial loss and goodwill damage because of a member’s failure to fulfil its settlement obligations.  In line with Visa’s growth strategy requiring a balanced and sustainable approach to risk / reward, credit & settlement risk is one of the significant risks that Visa Asia Pacific undertakes.    

What a Director, Credit Risk Management does at Visa:

• The role requires to be a strategic leader, supporting the head of function in setting and delivering the strategic direction and goals on collateral management, managing key stakeholder relationships. In addition, the role requires to be a subject matter expert in leading new collateral initiatives for clients in Asia Pacific and work with the credit analysts to appropriate mitigating measures to manage the credit risks.
• The role requires strong leadership, influencing and stakeholder management skills. Key to the role will be a proactive forward-looking approach to enhancing the Credit & Settlement risk capabilities to support business growth strategy whilst balancing an appropriate risk / reward outcome. There will be a strong emphasis on the use data and analytical capabilities to improve processes, become more effective and provide better insights to actively make better risk management decisions. 
• The ability to take a portfolio approach to managing and understanding of the Asia Pacific client base as well as a good understanding of the CSR framework and systems.
• The role will require to lead and maintaining a strong relationship and partnering with Global Credit & Settlement function, complying with the Global Risk policy and procedures, supporting, active participation and as appropriate influencing global projects to support Visa Asia Pacific.  
• The Director will report directly to the Senior Director, Asia Pacific Credit Settlement Risk. 

Why this is important to Visa

As a Director in the AP Region, the incumbent is responsible for leading and managing the strategic CSR projects and coordinating the relationship with Global CSR Center of Excellence ensuring that AP CSR is aligned to the Global framework and risk appetite.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change. The Account Director is responsible for seamless delivery on a client account including creation and communication of effective brand strategies, account staffing and oversight of all client relations and presentations; while providing active support and oversight to an Account Service team.

• Manages a number of key client relationships
• Acts as the first point of contact for client questions and requests
• Talks to other departments in the organisation to facilitate client requests
• Builds and maintains relationships with clients often through regular face to face contact and meetings
• Partners with Planners to develop and implement highly interactive strategic responses for brand’s business and communications needs
• Problem solves on high level account and implementation issues and knows when to involve their supervisor
• Generate accurate reports on the status of existing accounts and new business
• Leads presentations with clients
• Manages a budget and achieve targets
• Always on a look out for opportunities to cross-sell within the Groupe
• Manages and facilitates new business pitches when requested by the Managing Director
• Committed to constantly improving our work, and how we work
• Maintains a sense of discretion and professionalism, representing the Groupe

Expectations as a team leader

As your own leadership journey evolves, your primary goal will be to nurture the next generation of leaders. You will reflect our “People First” ethos, where we believe that the best work can only come from a team that feels happy, secure and motivated, with a clarity of purpose. You value diversity, equality and inclusivity, not because it’s fashionable but because it’s obvious.

In this role, you will be expected to:

• Provide leadership and professional development to department staff
• Mentor and train team members, write performance reviews, and allocate work
• Monitor teams to deliver beyond client’s expectations
• Motivate your team, and be the glue that keeps teams going
• Set goals and KPIs for each team member, and works with them to achieve these

Responsibilities:

• Help define development strategies.
• Define and lead olfactive vision and strategy of the customer's brands.
• Lead creation and development process of active and proactive initiatives in all Fabric Care categories.
• Manage multiple complex briefs and develop or select fragrances according to the given brief guidelines.
• Define and prioritise fragrances to be tested and coordinate with Consumer Marketing Insights and translate consumer insight results into olfactory guidelines for Perfumers
• Work with the lab on testing product stability and troubleshooting.
• Collaborate with other regional creative centres, to complete project assignments.
• Support engagement of cross-regional project teams when applicable.
• Collaborate with commercial team to identify/ interpret our category needs and goals.
• Anticipate market tastes; collaborate with marketing colleagues on proactive concept generation.
• Contribute in olfactory analysis of new products to identify interesting notes for creative development.
• Work together with marketing teams to identify olfactive and conceptual white space opportunities.

Requirements:

• University degree in any field of study
• At least 15 years' fragrance evaluation experience in Fabric Care category across different geographical areas and working in a multicultural environment ( other category experience like Fine Fragrance, Personal Care, or Home Care is welcomed ).
• Fragrance creation skills for specific category and client and an ability in managing and succeeding in Key Global Projects.
• Expert olfactory skills and mastery of core Fragrance Development responsibilities paired with an innovative mindset.
• In-depth knowledge and track record experience in evaluation, in Fabric category.
• In-depth Consumer understanding that allow you to translate Consumer Insights into olfactory guidelines for Perfumers.
• Contribute to the olfactory analysis of new products to identify interesting notes for creative development.
• Knowledge of key brands and customers in Fabric Care on a global basis.
• Product and technical knowledge that allows you to approach specific technical aspects of the Category (fragrance stability and behaviour in several Fabric bases and formats, norm compliance, encapsulation technologies and optimal fragrance system pairing free and encapsulated oils).
• Ensure efficient and autonomous execution of projects with a focus on superiority in Consumer's satisfaction, customer intimacy, and speed of response thanks to your ability to prioritize and manage your time and the one of the team.
• Excellent presentations skills and able to communicate clearly and concisely and conduct customer presentations/interactions on briefs, technical matters and other issues.
• Ability to strategize and articulate clear olfactive strategies internally & externally.
• Ability to work and operate in a multicultural environment

What you’ll do:

As Director, Business Development, you will be responsible for driving growth in the region and implementing the sales strategy in acquiring new logos for Epsilon’s MarTech business. An opportunity to have real influence and recognition within an innovative, dynamic, and ambitious company. Epsilon is looking for a sales leader with the experience, creativity, passion and strategic vision to help with our ambitious growth plans.

You will have the following roles and responsibilities:

• Own and drive top line revenue growth for Epsilon’s MarTech business.
• Strategic & consultative sales planning.
• Lead conversations with CMOs/CIOs of prospective clients in the pre-sales and solutioning process to bring a consultative approach to their marketing and sales challenges. Strong understanding of both Epsilon’s MarTech and AdTech offerings.
• Orchestrate work between the Clients, Client Services, Product & Delivery teams to ensure high quality service.
• Act as the voice of the clients across the organization and champion Epsilon’s products and solutions with the clients.

What you’ll be measured on:

• As Director, Business Development, you will be measured on the following key performance areas:
• Building a high performing sales organization for Epsilon in the region.
• Building relationships with CMOs and CIOs across global and regional brands.
• Achieving/exceeding planned Sales Revenue Targets & Margins across Epsilon’s solutions.
• Ensuring highest levels of customer satisfaction by working collaboratively with Client Services, Product & Delivery teams

• Proactively initiate business development activities of existing and new corporate clients
• Assist the Department Head to design and implement business plans and programs
• Establish and maintain strong working relationships with key clients
• Create relevant marketing materials and client lists
• Build and maintain an accurate and up-to-date client database
• Manage end-to-end transactions
• Create strategic and powerful tools and systems, including proposals, presentations and collaterals
• Support the Department Head in day-to-day operations and administrations
• Coordinate with internal and external parties for property transactions
• Provide high quality pre-sale and post-sale services to clients
• Coach and train the team as it grows

Team Summary
Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. In Asia Pacific (AP), VCA has geographically focused teams and the Center of Excellence (COE) team which provides expertise in specific industry or functional verticals (Digital, Risk, Business Solutions and Sellers)

What a Director, Management Consultant, Visa Consulting & Analytics for Regional Southeast Asia does at Visa:

We are looking for an individual to join us as a Strategy SME in Visa Consulting and Analytics practice lead for Regional SEA team based in Singapore. This individual will act as a Subject Matter Expert (SME) for payments strategy consulting across regional cluster comprising of Indonesia, Philippines, Vietnam, Myanmar, and Cambodia (IPVMC) working with the respective VCA Market leads. The Director will be responsible for significant components of client consulting engagements, and in some cases leading end-to-end delivery of these engagements, within the Strategy practice vertical. Typically, this will involve the Director interacting with the client team, gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations. 

Usually, 2-4 months in duration and running in parallel, potential projects could include payment strategy review and roadmap design etc. It would also include driving strategic engagement on client portfolios powered by Visa’s data, collaborating closely with the data science teams on building data driven solutions to drive growth of payments with clients, development of industry landscape evaluations and best practices.

Every day is different but a sample of the things you can expect to accomplish include:

• Project Leadership and Business Development: Lead the delivery of Strategic advisory engagements across the regional cluster (IPVMC)
• Business Development: Prepare client proposals and project plans, identifying dependencies, roles and responsibilities, scope and deliverables
• Revenue goals: Be responsible for achieving Payment Strategy practice advisory revenue goals
• Thought Leadership & Solution Development: Collaborate with the Asia Pacific Hub Payment Strategy Practice in the development of thought leadership, solution set plays and other assets that Visa’s market teams can use to scale and deliver impact to the payment landscape

Why this is important to Visa

With a rapid change in the payment landscape, new regulations around Open banking and Open data, new bank licenses and emergency of new fintech players – the payment ecosystem is rapidly evolving and our clients are looking to Visa as the payment experts to help them navigate through the opportunities and challenges that these changes pose. Visa with its global reach and clients across regions is seen as to be best placed to assist our clients sharing global trends and best practices as they try to solve strategic business problems and drive growth in payments.

• To maximize sales earnings and profitability by winning new clients, achieved by successful implementation of the sales plan.  On-going contribution to the continued improvement of the sales and marketing team through the development of documentation and processes that support short, medium and long term sales and marketing strategies.
• Required to market and sell IQ-EQ services and business development across Asia
• Win new business prospects by creating, refining and implementing Asia sales strategy.
• Manage and develop the new business sales process, procedures and related documentation.
• Lead relationships with third parties (lawyers, accountants, placement agents, financial advisers, valuation providers, bankers, etc.).
• Manage and refine marketing strategy including promotional activities such as mailshots and press releases.
• Represent IQ-EQ at industry seminars, networking events and conferences.
• Target profitable potential leads aligned with IQ-EQ’s target business profile and sector.
• Lead sales process from initial contact, meeting and presentations, fee proposal process, negotiation and closing.
• Create and deliver presentations, RFPs and fee proposals.
• Develop an understanding of new clients’ business model and processes. Identify opportunities to add value to clients through referrals and introductions to other product ranges which will result in additional income.
• Establish and foster effective relationships with new business prospects and industry contacts to strengthen IQ-EQs’ name and reputation within the industry.
• Facilitate an effective end-to-end lead generation engagement process when tendering for business.
• Contribute to the collection of market intelligence to ensure IQ-EQ has up-to-date data on potential target customer base and competitors.
• Maintain hands-on relationships with new clients until they are taken on by client services team.
• Act as the facilitator and coordinate work required from IQ-EQ by the client in the new business stage to ensure that it is successfully completed.
• Manage and complete work required by the client in the new business stage (including guidance through the fund-raising stage, interaction with fund formation lawyers, and assistance with fund documentation as required by the client).
• Develop and refine the sales function by mapping out sales-related processes/procedures and communicating these to the team.

THIS IS A 2-YEAR RENEWABLE / CONVERTIBLE CONTRACT ROLE.

Job Description

• Develop and implement HR strategies and initiatives aligned with the overall DCS business objectives and strategies
• Develop, review, and implement HR policies and procedures to meet organizational goals and ensure compliance with all regulatory requirements
• Analyse compensation trends and review DCS salary and compensation framework, salary structure, allowances, non-monetary recognition. Conduct salary benchmarking and job evaluations when necessary
• Support assigned departments and be responsible for the recruitment and managing of employee life cycle which includes on-boarding, employee learning and development, HR administration and off-boarding activities
• Manage DCS Talent Management Framework to ensure healthy bench strength by supporting management in identification and development of high potential and high performing employees
• Work towards creating a strong Employee Value Proposition for Talent Attraction and Retention and fostering a collaborative, engaging and service oriented culture
• Participate in cross-functional HR projects and other ad-hoc HR projects as assigned

Job Requirements

• Degree in Human Resources or equivalent with at least 10 years of HR experience. Preferably with at least 3 years of experience managing HR team.
• Excellent knowledge of local employment law, MOM regulations and HR best practices
• Resourceful, self-driven with positive attitude and strong work ethic
• Strong writing, influencing and communication skills
• Independent with strong analytical and problem-solving skills
• Proficiency with HRIS / Unit4 Prosoft software

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

This position is for an Associate Director, Marketing & Communications, who manages a department that includes multiple teams led by managers and/or supervisors in Marketing. Strategizes new product branding and advertising campaigns. Reviews and presents new initiatives aimed at supporting the long-term Marketing and Sales objectives/goals. Oversees the development and implementation of consistent design integrity and marketing materials in support of marketing strategy.

Key Responsibilities:

As an Associate Director, Marketing & Communications, you’ll be responsible for:

• Strategic Leadership

1. Develop and execute a robust marketing and communications strategy aligned with the organization's business objectives and market positioning, and in line with corporate guidance.
2. Provide visionary leadership to the marketing and communications team, fostering a collaborative and innovative work environment.

• Brand Management

1. Oversee overall development of brand strategies, promote brand growth and expansion
2. Work closely across different stakeholder groups including Product, Channel, Country MDs to ensure alignment of strategy execution and consistent messaging

• Internal Communications

1. Develop and implement internal communication strategies to foster employee engagement, alignment, and a strong sense of organizational culture.
2. Drive effective communication campaigns to keep employees informed about key initiatives, milestones

• Public Relations & External Communications

1. Lead the development and execution of external communication initiatives, including press releases, media relations, and stakeholder communications.
2. Cultivate and maintain relationships with media outlets, industry influencers, and key stakeholders

• Digital Marketing

1. Oversee the digital marketing strategy, including website management, social media presence, and online advertising, to maximize brand visibility and engagement.

• Market Research & Analysis

1. Conduct market research to identify trends, competitor activities, and opportunities for innovation, providing insights to shape marketing and communication strategies.

Requirements

We are looking for people who has strong understanding of APAC market dynamics & leadership qualities. If this is you, get in touch.

As a minimum you must have:

• Minimum 10 years of relevant experience
• Bachelor’s degree in marketing, communications, business, or a related field. MBA is a plus.
• Proven experience within Public Relations and marketing communications domain, preferably in the industrial or consumer sector.
• Strong understanding of the Asia Pacific market dynamics and trends.
• Excellent written and verbal communication skills.
• Has a proven track record for being inclusive, working well across diverse teams to solve difficult problems.
• Effectively manages multiple priorities, meets deadlines and executes the strategy.
• Has an enterprise and global mindset and can translate into local flavor.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Managing Director duties and responsibilities :

• Develop and execute the company’s business strategies in order to attain goals.
• Provide strategic advice to the board and Chair person.
• Prepare and implement comprehensive business plans.
• Plan cost-e ective operations and market development activities.
• Establish company policies and legal guidelines Build long term, trusting relationships with shareholders, business partners and authorities .
• Oversee the company’s nancial performance, investments and other business ventures Supervise the work of executives .
• providing guidance and motivation to drive maximum performance.
• Ensure a positive work environment Ensure performance appraisal, training and professional development activities .
• Reward performance, prevent issues and resolve problems.
• Execute public speaking and represetational apperances in a professional manner Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth.
• Further develop and enhance company culture Managing Director quali cations and requirements .
• Managing Director quali cations and requirements:
• Previous working experience as Managing Director /adminstration mamager for 10 years.
• Postgraduation in business administration or similar relevant eld
• Hands on experience in developing strategic and business plans
• In depth knowledge of market changes and forces that inuence the company
• Familiarity with corporate law and management best practices
• Excellent organisational and time management skills Outstanding communication, presentation and leadership skills
• Superior quantitative and qualitative analytical skills
• Problem solver able to keep calm and e cient under pressure and in crisis

Your Career

As we continue to grow as an organization, we are hiring premier Major accounts sales professionals to run and drive sales engagements into Strategic FSI account in Singapore. You will be expected to exceed sales quota by creating and implementing strategic account plans targeting Enterprise wide deployments of the Palo Alto Networks Next Generation Security Platform. Partnering with a systems engineer, you will displace competing technologies and build market share within your targeted list of major accounts.

You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by our solutions. Your credibility will guide customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge. 

Your Impact

• Acquire, lead, and develop major FSI accounts in Singapore
• Strong account management skills to identify cross-selling and up-selling opportunities within targeted major accounts
• Conduct effective presentations to C—level sales planning, leading to accurate forecasting of the business
• Establish relationships with and sell through channel partners
• Demonstrate knowledge of cybersecurity industry, products, and competitor offerings 
• Rolodex of mid to senior level connects in the named accounts

The Senior Director of Internal and Executive Communication, Asia Pacific, drives the direction and development of the internal communication strategy and plan for the region with the primary goal of energising Visa’s culture through an invigorated and modernised approach that gets people excited and generates enthusiasm about Visa’s business strategy, purpose, and culture. The role serves as the principal internal communication advisor to Asia Pacific Leadership Team for key strategic communications to engage the wider Visa population on relevant business priorities and key milestones, and is accountable for all internal communication for the Regional President of Visa Asia Pacific. 

Key Responsibilities:

• Drive the direction and execution of the internal communication strategy and plan for Asia Pacific, aligning with global communication goals to energise Visa’s culture, drive business growth, and advance & protect Visa’s reputation. And applying best practice internal communication principles.

Invigorate executive internal communication

• Provide strategic counsel and tactical support to the Regional President to generate enthusiasm and engage employees on regional strategic priorities. This includes driving the agenda planning and content development of quarterly Asia Pacific Town Hall meetings (in collaboration with relevant functional comms leads), as well as preparing decks, emails, and internal social networking content related to business, purpose, people, and culture.
• Develop annual plan for Regional President across internal communication channels.
• Write talking points, speeches, slides, and other executive and division materials.
• Develop and implement metrics and measurement processes into Executive communications to demonstrate impact, effectiveness and drive ongoing improvement.
• Provide strategic counsel and support to the Head of People on change programs.

Modernise internal communication

• Establish Communication as a strategic and commercial function that is a trusted, strategic counsel to the business stakeholders. 
• Develop proactive and creative internal communication campaigns that inform, engage and inspire employees based on key business and culture themes.  
• Lead the development and execution of the strategy and content development for Asia Pacific-wide dynamic digital communication channels which may include newsletters, Insite, digital signage and Engage (when introduced).
• Develop and implement best practice communication principles, including embedding robust analytics and measurement processes into communications strategies. Analyze and share relevant metrics to stakeholders to demonstrate impact, effectiveness and drive ongoing improvement.
• Ensure that communications are delivered in a way that is timely, accurate and on brand and aligned with the company purpose, strategy, and culture.
• Develop the regional strategy to drive adoption of and engagement with Visa’s new internal social networking tool.
• Partner with colleagues across the Communications organization, at global, regional and market levels, to ensure message alignment and to generate agenda and content ideas.
• Localise global internal communication campaigns and drive the development of regional internal campaigns that drive adoption and consistent delivery of key messaging and concept.
• Partner with colleagues across the Asia Pacific Communications organization to provide strategic counsel on effective internal communication tactics to boost understanding and engagement on business strategy and regional priorities, including for product, innovation, and B2B content.
• Equip market communication leads with the necessary support and materials to amplify and bolster awareness of global and regional internal communication campaigns within their markets.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business.

NielsenIQ BASES helps clients from various industries such as FMCG, finance, pharmaceuticals to develop and commercialize new product or services that generate profitable growth. We do this by identifying unmet consumer demand, optimizing innovations to deliver on that demand, quantifying the opportunity of those innovations and help accelerate commercialization success with more precise launch plans and real-time optimization of in-market activities.

Responsibilities

• Direct revenue responsibility and ownership of commercial agenda for a portfolio of clients
• Support the business growth by hunting for new business opportunities beyond the current portfolio of clients
• Develop and manage client relationships by designing research studies to solve innovation related business issues
• Strong consultative and analytical skills are a must along with an understanding of overall commercial goals, as a requirement in this role will be to identify future opportunities through client engagement / spot repeat business potential and carry those conversations forward
• Senior level client engagement is a must – associate must be comfortable and confident to explain difference in innovation approaches, align/understand and speak to how our solutions/outcomes fit with client business and strategic goals
• Associate would be expected to lead/own other work streams such as training programs, thought leadership pieces, etc.
• Liaise with other internal teams like analysts and operations to get the right study design and timelines

Responsibilities

• Execution of all accounting functions & full set of accounts including but not limited to:

1. Accounts payable and receivable
2. Balance sheets
3. Bank reconciliation
4. Cashflow & income statements
5. Financial statements
6. General ledger
7. Invoices
8. Payroll
9. P&L

• GST filing, commission, CPF & tax calculation
• Prepare audit schedule for financial year-end audit
• Process invoices & payment requests on time
• Maintain relationships & resolve any discrepancies with auditors, clients, colleagues, financial institutions, stakeholders & vendors
• Ensure compliance with statutory requirements & standards with internal policies
• Book keeping, budgeting & forecasting
• Monitor expenses & suggest cost control measures
• Manage cashflow to ensure sufficient liquidity
• Analyse financial reports & provide performance updates to justify strategic recommendations
• Monitor company's financial health & improve its financial position
• Assist in new processes and system implementation when required
• Any other financial and accounting duties as required

Requirements

· Degree in Accounting & Finance or the equivalent

· Relevant experience strongly preferred

· Proficient in Microsoft Office, Google Workspace & mainstream accounting software

· Confident handling full spectrum of accounting duties with minimal supervision

· A dependable self-starter with a thorough understanding of statutory regulations, accounting principles & procedures

· Able to multi task with a high degree of accuracy

· Comfortable working independently and as a team in a fast paced environment

· Driven & detail-oriented individual with positive working attitude, strong analytical, organizational & communication skills

*S pass salary: 3150-3200

MAIN DUTIES

• Ensuring accuracy of data and configuration as a basis for good revenue management
• Analysis of past performance as a lesson to improve future results
• Analysis of competitors rates strategy, performance and promotion offers
• Management of distribution channels
• Management of business gained to ensure optimal allocation
• Forecasts based on past performance, current holding, market intelligence as basis for optimization
• Recommend and establish pricing strategies. Focus will be to devise day-to-day and week-to-week strategies to maximize yield and occupancies in our wide and varied markets.
• Planning, developing and implementing plans which increase sales: Marketing and advertising campaigns for electronic distribution; Special promotion according hotel needs on public channels/ for wholesalers/ for hotel Sales Managers
• Management of group requests from sales team
• Communication with Accor Reservation Services and Accor Database Management.
• Communication with all departments concerned (Front Office/ Reservation/ Sales Managers/…) regarding the changes of pricing policy, promotion, waitlist bookings

Position Requirements

• Technically proficient in Opera, Dataweb, Resaweb, Atacsweb, ASA Sales, ASA Rates, B2B Extranets, B2C Extranets
• Eye for Detail
• Autonomous
• Ownership

ADMINISTRATION

Revenue Management

• Provide and accurate analysis towards pricing and yield management for driving both individual and group segments
• Work with the Cluster Director of Revenue to plan availability of the hotel's room inventory across all distribution channels including PMS (Property Management System), TARS and third party web sites
• Ensure sufficient competitor’s intelligence related to its pricing, products and positioning in the market place
• Develop a thorough understanding of various Channels of Distribution (e.g. Wholesales, Inbound Operators, Travel Agents, the Internet, etc.) and be up to date on current and prospective trends in each segment
• Through research, communication with peers and experience, proactively develop new tactics and techniques aimed at maximizing yield

Distribution

• To monitor pricing across all distribution channels
• To manage availability across all distribution channels: TARS, offline OLTAs, B2B, B2C extranets
• To verify consistency of information on websites.
• To monitor results and hotel exposure on the websites.
• To monitor rate & inventory integrity in all distribution channels. 

Confidentiality

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Accor Internet and Email policy
• Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company. 

The Senior Director of Sales, Issuing Solutions for AP will be accountable for driving top line revenue growth and overall market adoption of Issuer-centric Products across the region to support Visa’s aggressive growth targets for Value-Added-Services (“VAS”).  This role to be based in Singapore will involve a quota-based SIP (Sales Incentive Plan), and reports to the SVP, Regional VAS for AP.

This leader will drive maximum value within our existing installed customer base with primary responsibilities to drive revenue, retention and renewals, and the day-to-day relationships with our most strategic clients.  Through operational excellence, this leader will ensure optimal customer engagement post sales.

The role works closely with Global VAS Leadership, regional Issuing Solution leaders, and country Sales leaders to craft sales strategies for each market and key account, set and manage to a sales outlook, and closely manage a pipeline of regional deals.  Success will require close partnership with regional functions (including, but not limited to Issuing Solutions, Product Management, Group Country Management, Finance, Risk, Business Planning) to ensure regional sales and business goals are met.

Importantly, the Sales focus for this role will be on an Issuer-centric client segment vs. a specific Product domain.  As such, the leader will be accountable for managing Sales of multiple Product domains that address the needs of Visa’s Issuer clients.  This will include select Risk and Acceptance Solutions in addition to Issuing Solutions; and the selected leader will manage a team of sellers with fluency across each.

This leader will actively build a Sales program and strategy that aligns to Visa’s proven Sales Methodology.  Central to this methodology is identifying how customers define success and then link Visa Products and Services to specific customer needs so they achieve their defined goals.  Sales programs must consider direct-to-client Sales and resale/referral channels that include Visa’s many relationships with Payment Technology Partners.  This role is also accountable for documenting Customer Success Plans to accelerate revenue activation and scale clients’ business.

The selected leader must have organizational savvy and interpersonal skills to build fast rapport and credibility.  S/he will have a proven track record of success in fast-paced environments with demanding timelines; and will be equally comfortable interacting with “C-suite” executives and junior team members.  Finally, this leader will be accountable to grow and nurture a new and diverse team. 

Responsibilities:

Exceed aggressive sales targets for Visa Issuing Solutions AP Sales

• Work cross functionally to develop and deliver annual and 3-year revenue and profitability plans
• Support build of and adherence to regional ‘go to market’ plans
• Achieve objectives and outlook by leading sales alignment with global and regional Issuing product and solutioning teams and other Visa functions
• Proactively help AEs to identify opportunities to leverage existing Issuing products and solutions
• Achieve quarterly bookings and revenue goals for Visa Issuing Solutions services
• Drive teams to create a high value pipeline for new business and upsells
• Lead teams through the sales cycle from prospecting through close
• Enable sales acceleration and prioritization of activities with high potential client targets, use cases, industry segments, etc.
• Lead regular pipeline review and problem-solving sessions with salespeople and help problem solve when client plans are stalled

Lead the sales team to achieve results

• Manage a regional team of sales and business development managers; oversee other functional activities as needed (e.g., Marketing)
• Ensure high performance, team cohesiveness, and individual seller development
• Deploy resources for optimal growth across the wide set of opportunities
• Establish consistent, effective processes that incorporate the use of proven sales methodologies
• Build team’s product knowledge across all related Product domains so they can demonstrate product/service capabilities to customers
• Align client goals and timelines, executive engagement, and the effective delivery of value propositions
• Inspect progress and adjust activities as needed to achieve results

• Drive implementation of sales initiatives, report sales activity levels, close monitoring of forecast and pipeline
• Ensure roll out and adoption of sales best practices

Work with cross-functional partners to ensure we have what we need to be successful with our clients

• Manage close working partnerships with Visa stakeholders in each market/region – GCMs, AEs, Heads of Product, Risk, Corporate Relations, Legal, Interchange, etc.
• Collaborate closely with regional leadership and global Product to ensure the regions product requirements are clearly understood and delivered
• Partner closely with regional and global Sales enablement functions – including GTM & Commercialization and Sales Operations – to adhere to best practices in making Visa Products easy to buy and easy to sell
• Partner with local Sales Engineering teams to inform detailed development and delivery of customer-centric Issuing solutions
• Work with local and global Product teams to improve the go-to-market strategy, define the right value proposition, and construct to meet client needs.
• Work with Legal to ensure client contracts drive to successful outcomes for both Visa and our clients
• Work with Client Delivery and Client Services to handoff the sale to implementation and ensure well-run projects
• Facilitate the capture and communication of client feedback on product and value-added services to inform product evolution.

About us 

We are a global FinTech & RegTech success story growing rapidly across North America, Europe, and Asia. We are customer-centric and passionate about our clients. We have an amazing market fit and are operating in the right market with the right solutions. Our clients are facing evolving risks, massive cost increases, and a crowded competitive landscape, compromising their growth trajectory and overall profitability. 

Fenergo is leading the market transformation of Client Lifecycle Management, designed to drive automation and scale, improve our clients-clients user experience, and accelerate the adoption of Cloud Services within our industry.  As such, we are a category-killer in our segment.  Our brand exemplifies credibility and thought leadership, garnering numerous awards for our digital customer journeys, solutions, and services.  Today, we are on track to eclipse 2B USD in valuation and will accelerate towards 3-4B USD within ~3 years.  As a Director of Sales, you would play a significant

What does this role entail?

• Meet or exceed sales/revenue objectives through new client growth to support overall company growth goals.
• Completes sales cycle responsibility, including lead generation, qualification, and overall pipeline management and development.
• Develops and executes a structured prospecting plan to target mid-large companies across industry verticals, selling software solutions and consulting services to C Level Executives, Management Teams, and end users.
• Develops effective relationships with key decision makers within the customer or prospect's organization to sell client the best product and service to close the gaps and improve costs.
• Negotiate legal and financial agreements, such as NDA’s & MSA’s, etc.
• Build and manage strategic relationships with operational and executive staff or prospects to ensure the highest levels of efficient operational interaction.
• Use existing relationships within the partner organization to develop deep and trusted advisory relationships and net-new deal leads generation.

Desired Experience

• 8+ years of experience with proven success in software sales to financial services industry
• Strong sales experience working with complex customers and segments of their business, across all levels if stakeholders, include C-level executives.
• Excellent interpersonal skills build trusted internal and external relationships.
• Results driven, self-starter that can excel in a fast-paced environment.
• Dynamic interpersonal skills are a critical success factor for this role, including assertiveness, impactful communication style with ability to influence actions/business decisions, high energy level with a bias for action, high credibility/respect from colleagues, and an enthusiastic attitude.

Nice to have / Skills that could make the difference.

• Experience selling into banks across ASEAN
• Previous experience selling Risk and Compliance solutions.

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our client’s needs. 

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• At Fenergo, we believe that our employees deserve the best, which is why we offer a comprehensive benefits package that puts your health and well-being first. You and your loved ones will have access to medical, dental, and vision care, as well as life insurance coverage. We also provide an annual health screening to ensure you stay in tip-top shape.
• We value your work-life balance, which is why we offer a generous 23 days of annual leave, as well as three paid leave days for the end of the year.
• Our hybrid working policy and flexible hours allow you to work in a way that fits your lifestyle. Plus, if you need to work from home, we've got you covered with a work from home set up allowance.

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

We are seeking a results-driven and ethical director of administration with strong leadership skills to manage and improve the efficiency of our organization's operations. Duties for the director of administration will include managing administrative staff, guiding operating methods, monitoring budgets, improving information systems, overseeing human resources requirements and developing operating procedures and policies. Your superior organizational skills and strategic planning will assist our organization in generating positive revenue growth, harmonizing operations, improving employee performance, and enhancing our business model.

The successful candidate must possess strong leadership skills, analytical and strategic thinking abilities, a talent for finance and budgets, ability to multi-task, and superior interpersonal skills. The noteworthy director of administration should streamline operations, ensure that administrative functions run smoothly, eliminate wastage, and improve our organization's financial standing through accurate expenditure monitoring and budget forecasting.

Director of Administration Responsibilities:

• Overseeing day-to-day operations.

• Developing organizational policies.

• Hiring and training administrative staff.

• Negotiating contracts and agreements with vendors.

• Maintaining corporate relationships.

• Monitoring operating expenses.

• Liaising with HR and other departments.

• Updating executives on business performance.

Director of Administration Requirements:

• Degree in business administration or equivalent.

• Reliable and self-motivated.

• Good communication skills.

• Superior problem solving skills.

• Strong leadership qualities.

• Broad knowledge of business departments and their functions.

• Strategic thinker.

• Budget management experience.

• People-management skills.

• Exceptional organizational skill

We are looking for an individual to join us as a Seller/Fintech SME in Visa Consulting and Analytics, Hub Practices team based in Singapore. The Visa Consulting Airline Director will be a subject matter expert across this critical industry sector. They will be key in ensuring that our engagements are of an exceptional quality and deliver value to all parties.

This individual will be responsible for leading significant components of client consulting engagements, within the Airline/Travel. Typically, this will involve the analyst interacting with the client team, leading projects, gathering and managing inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations. 

We would expect the successful applicant to have deep domain expertise as the role involves advising clients within the airline industry to support them to utilise electronic payments and payment related data to grow and optimise their business. Ideally the successful applicant’s domain knowledge should include specific industry level customer & commercial aspects (CRM, Loyalty, Selling/Servicing channels, etc.), operational aspects, back office (ERP, HR, Finance, etc.,) as well as a holistic understanding of industry trends, players, best practices along with multifunctional experience across strategy, optimization, organization etc.). The role requires the successful applicant to be able to lead workshops with clients across all levels in the organization, develop proposals that meet the client needs identified and deliver engagements to address the needs identified.

Principal Responsibilities/Key Results Area

• Ongoing evolution of the Airline consulting strategy within the Seller/Fintech  consulting practice

• Holistic understanding of the Airline industry (trends. players, best practices, multifunctional experience across strategy, optimization, organization etc.)

• Domain knowledge at industry level of customer & commercial aspects (CRM, Loyalty, Selling/Servicing channels, etc.), operational aspects, back office (ERP, HR, Finance, etc.,)

• Development and expansion of offerings relevant to Airlines that support business growth including data related services, cobrands, Value Added Services etc.

• Build close relationships with Airline partners to develop expert understanding of their specific evolving needs.

• Strong desire to collaborate with colleagues across Hub functional practices Strategy, Product, Risk, Digital, Managed Services and our regional and global teams to utilize their expertise and share yours

• Ability to engage effectively with all levels of the organization of both Visa and clients.

• Development of client proposals, delivery of client engagements and ongoing upskilling of colleagues

• Continuously scan external environment to bring in best-in-class practices and challenge conventional wisdom to ensure Visa’s continued leadership and excellence.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.