JOB TITLE: Supply Chain Manager - Personal Care - Unilever International
FUNCTION: Supply Chain
SCOPE: International
LOCATION: Singapore

Main Job Purpose:

Unilever International is one of the fastest growing businesses within Unilever with annual TO of ~Euro 1.35bn and there are strong plans in place to reach Euro 2bn in the next 3-5 yrs. Business is structured into different Business Groups in line with Unilever Org design and this role in particular would lead end to end supply chain for the Personal Care Business Group (which is the biggest business group within UI with annual TO of ~Euro 600M and has plans to grow to Euro 1BN in the next few yrs).

Key job scope includes:

• Business partnering the BG Head
• Sales & Operations Planning
• Sourcing Strategy and Sourcing Network Optimization
• Mid to Long Term Planning
• Network Management
• Performance Management

Key Accountabilities:

Business partnering the BG Head:

• Business partner Personal Care (PC) Business Group Head and be the first point of contact for all supply chain issues for the BG.
• Lead the service, cash, cost and quality agenda for the PC supply chain.
• Work with Global BG SC teams and UI BU cluster SC teams to unlock structural capacity issues and deliver growth through service improvement.
• Work with BG finance teams to understand margin hot spots and help support margin improvement through a robust savings delivery.
• Monitor business waste and help to reduce the same by working closely with the BG and BU business teams.
• Define the right service strategy (MTO vs. MTF) by customer-SKU combination to support business growth.
• Setting the right allocation guidelines for constrained formats by working closely with the BG head.

Sales & Operations Planning:

• Lead the Sales & Operations planning process for the BG including demand review with BUs, demand-supply reconciliation and identifying risks and opportunities to mitigate gaps to plans.
• Drive the overall process through cross functional participation focussing on both top and bottomline.
• Lead the complexity reduction roadmap working closely with the BG head and have a clear portfolio defined at a customer-SKU level.

Sourcing Strategy and Sourcing Network Optimization:

• Understand the current sourcing footprint with clear rationale behind each format-SU combination and role of each site (strategic vs. tactical).
• Define and lead a clear sourcing decision making process (including Make vs. Buy) for the BG in line with overall UI sourcing decision making process .
• Align UI sourcing strategy with Global BG SC teams and identify opportunities for sourcing network optimization to get the right balance between service, cost and agility.

Mid to Long Term Planning:

• Work with UI BU SC teams to identify capacity hot spots in the mid-term (4-12 months) through a demand-supply reconciliation process and develop resilience sourcing options with the help of Global BG SC team.
• Ensure formal capacity sign offs with all SUs/clusters with help of UI BU SC teams.
• Prepare a long-term forecast (3 to 5 yr horizon), taking inputs from the business on long-term growth ambitions and work with Global BG SC teams on long-term capacity planning.
• Identify UI-driven capacity requirements/CapEx investments through the process, prepare business case with the help of supply chain finance teams and get necessary stakeholder sign off.

Network Management:

• Network management for all strategic transformation, savings and resilience projects including drawing the project network, working closely with cross functional stakeholders and ensuring delivery on time in full.
• Ensure all quality and compliance controls are followed for all the networks in line with UI NPD Bluebook.

Performance Management:

• Build capabilities to measure and track performance for the PC BG globally:
• Service Level Measurement and Loss Tree Analysis
• Forecast Accuracy and Bias by different cuts (vertical, format, brand, sourcing unit)
• Action Planning to mitigate losses
• Overall Savings program for the BG
• Business waste trend
• Inventory trend (Fast moving vs. slow moving)

Professional Skills:

ESSENTIAL

• Bachelor’s degree in engineering or supply chain.

PREFERRED

• Candidates with APICS certification.

Experience Required:

ESSENTIAL

• 8 to 10 years of experience in Supply Chain
• Cross Border Supply Chain Experience
• Strong analytical skills
• Strong interpersonal skills

PREFERRED

• FMCG experience

Travel:

~10% of the time

Contacts:

Internal:

• UI Business Teams (Business Unit CD Teams, Business Group Teams, Finance Teams)
• Sourcing units
• UI Business Unit Supply Chain teams
• UI Procurement Teams
• Unilever Business Group and Business Unit Supply Chain teams

External:

• Collaborative Manufacturers (CMs)

Job Description:

• To plan & execute implementation of the agreed initiatives for MIS Section. This will require working with the team in terms of analyzing the requirements, studying the options available & working towards a standard solution, which meets the requirements in an effective & efficient manner.
• Fully understand the business requirements and translate these to effective and meaningful information.
• Build and modify operational database structures as identified based on business requirements
• Manage and maintain the Change Request for MIS
• Assist in data-mining, data cleansing and data extraction
• Ensure data integrity
• Manage companywide management reporting requirement and deliver reports timely to the management team and business units
• Documentation of Request for reports, SOP and business requirements.
• Responsible for CRM related activities and Analysis
• Produce reports using the BI tools
• Support general day to day MIS activities

Knowledge, Skills and Abilities:

• Working knowledge of business process design, and conceptualization skills is essential.
• Knowledge of MS SQL/ SSIS is a must.
• Knowledge in Crystal reports/Qlik View/Excel VBA/ Python is a big advantage.
• Experience with Navision is an advantage.
• Skills in Microsoft Office like Word, PowerPoint, and Excel are essential.
• Hands-on experience in ETL
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Comfortable working in a fast-paced, customer-focused organization, undergoing change. Flexible and able to adapt to new situations as the business demands

Job Description:

• Handles inbound calls from members of public
• Provide satisfactory explanation to customer and take remedial action where necessary
• Provide pro-active feedback to the customer to ensure that the committed ETA is respected
• Alert superior of recurring service failures so that corrective actions may be taken to avoid future problems

Job Requirements:

• Minimum 1 year of experience in contact centre environment and/or service-related industry
• Possess O level/Higher NITEC
• Able to converse with mandarin-speaking callers
• Able to converse in dialects is a plus but not mandatory

Position Summary:

This position plays an integral role in supporting and delivering the company's National Level application within the health care industry. We are looking for several System Analyst/Business Analyst/Application Support experts to onboard with us to make this goal in serving millions of humans come alive.

Roles & Responsibilities:

• Provide on-going application support and be involved in various stages of the SDLC.

• Conduct user requirement gathering for new systems and/or enhancements to existing systems/solutions.

• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.

• Perform documentation of requirements and new process/workflows for the developed solutions

• Perform functional analysis of new systems and enhancements to existing systems.

• Involvement in the various testing phases prior to implementation, including but not limited to developing test plans and cases, conducting testing, and verifying test results and following up on issues to resolution.

• Plan and coordinate end-user training for any system implementations or enhancements.

• Liaise closely with business users and build good rapport particularly in defining IT processes, organizations and workflow relationships to complement the solution.

• Support the team in defining project requirements, tracking and documentation of project progress with respect to time, resources, budget and demonstrated results.

• Identify, facilitate, and ensure cross functional resource support for projects.

• Provide 24/7 primary application maintenance support.

• Participate and support Request for Proposal (RFP) for projects with the Manager whenever required.

Requirements / Qualifications

• Degree in Computer Science, Computer Engineering or equivalent

• Minimum 1 years of experience in developing, implementing, and maintaining IT systems.

• Experience in MS Windows environment & application support.

• Experience in Database management systems (SQL, Oracle)

• Strong analytical skills and ability to work independently.

• Experience in healthcare industry is an added advantage.

• Successful track record in project management, user, and vendor management is good to have.

• Open to no experience but equipped with relevant educational degree required too.

• Able to articulate well and have excellent interpersonal skills

As a Junior Financial Associate, you will play a pivotal role in supporting the financial operations and strategic initiatives of Smartfunding. You will work closely with the Senior Financial Analyst and the Fatfish Group Corporate Ventures Team, contributing to the management and execution of corporate transactions. This position offers a unique opportunity to gain hands-on experience in financial analysis, market research, and business planning within a dynamic and innovative corporate environment.

Key Responsibilities:

Corporate Representation

• Act as a Company Representative of Smartfunding Pte Ltd, supporting the Senior Financial Analyst in daily functions.
• Collaborate with the Singapore HQ corporate team to ensure seamless communication and coordination.

Support for Corporate Transactions

• Assist in the management and execution of corporate transactions for the Group.
• Provide analytical support for mergers, acquisitions, and other strategic initiatives.
• Prepare reports and presentations for Group Management to facilitate decision-making.

Job Requirements:

• Education: Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• Experience: Entry-level position; prior internship or experience in financial analysis or related field is a plus.
• Skills: Strong analytical skills, multi-tasking, and excellent communication abilities.
• Attributes: Detail-oriented, proactive, and able to work effectively in a team environment.
• Software Proficiency: Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word).

This role is ideal for a motivated individual looking to develop their financial analysis and corporate finance career within a supportive and growth-oriented company.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 6,800 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Ecommerce Data Analyst Full-Time Intern

The e-Commerce Data Analyst intern is highly passionate about data analytics.

Loves to work with big data from various categories and is motivated to learn about digital data.

He/She is a great communicator and loves being a team-player.

Responsibilities:

Assisting The Data Analyst in

· Managing large volume of raw data by filtering, sorting, processing and ananalyzing

· Prepare and present compiled data into reporting format in accordance to client specification.

· Data discipline and ensuring accuracy.

· Manage campaigns performance and weekly competitor’s analysis reports.

Requirements

· Proficient in Excel (Vlookup, Pivots etc).

· Self-motivated, persistent, hardworking, team player and a committed individual.

· Effective communication (verbal and written); Good command of the English language.

· Passionate towards e-commerce data analytics and willingness to learn.

· Working more than 3 months (Long-term) can be a plus

Position Summary / Project Description

1. Implement National Level Policy changes.
2. Execute Change Requests from users
3. Provide maintenance support
4. Vendor Management

Roles and Responsibilities:

1. Provide on-going application support and be involved in various stages of the SDLC.

2. Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.

3. Evaluate potential solutions and make recommendations to resolve business problems.

4. Involvement in the system integration testing phase prior to implementation.

5. Plan and coordinate end-user training for any system implementations or enhancements.

6. Liaise closely with business users and build good rapport.

7. Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.

8. Support the team in defining project requirements, tracking and documentation.

9. Provide 24/7 primary application maintenance support.

Requirements / Qualifications:

1. Successful track record in project coordination, user and vendor management.

2. Experience in MS Windows environment & application support.

3. Strong analytical skills and ability to work independently.

4. Experience in healthcare industry is an added advantage.

5. Degree in Computer Science, Computer Engineering

Responsibilities:

• Collect, clean, and analyse large datasets to uncover trends, patterns, and insights.
• Interpret data and develop reports, visualizations, and dashboards to present findings to stakeholders.
• Collaborate with cross-functional teams to understand business requirements and provide data-driven solutions.
• Identify opportunities for process improvements and data quality enhancements.
• Utilise statistical methods and predictive modeling to support decision-making and business strategies.
• Stay updated on industry best practices and emerging trends in data analysis and visualisation.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Responsibilities:

• Analyse and interpret data to understand human behaviours and provide actionable insights driving business decisions.
• Data Analysis: Collect, analyse and interpret quantitative and qualitative data to understand consumer behaviour and trends. Using statistical tools and methodologies to identify the patterns and insights from these data sets.
• Research: Conduct primary and secondary research to gather insights on consumer behaviour, market trends, and competitive landscape. Design and implement experiments to test hypotheses and measure the impact of different variables on behaviour.
• Reporting and Presentation: Create detailed reports and presentations to communicate findings and recommendations to stakeholders. Visualise data in a clear and compelling manner using tools like Tableau, Power BI, or similar.
• Collaboration: Work closely with cross-functional teams, including marketing, product development, and UX/UI design, to integrate behavioural insights into business strategies as well as to collaborate with data scientists and engineers to ensure data accuracy and integrity.
• Strategy Development: Develop and implement strategies to influence consumer behaviour and improve business outcomes, in addition to provide actionable recommendations based on behavioural insights to support making decisions.

Job Summary

• At least 5 years Work experience on T24 Private banking products like (Securities, Derivatives, Structured Products, Payments, and Corporate actions).
• Able to work with the test and application team(s) to validate the quality of the product delivered to the stakeholders as per project requirement.
• Meet requirement for Tester.
• Possess experience in the technologies to be tested.
• Familiar with SQL, HP ALM tool, JIRA, Other Test Management Tools.
• Experience in system testing, functional, Integration testing,Regression and E2E testing.
• Good Knowledge on the Order Management System
• Possess strong written and verbal communication skills in English.
• Knowledge in SDLC process, Scrum/Agile testing methodology

Job Title: Business Analyst

Location: Singapore

Company Overview:

RH Petrogas Limited is an independent upstream oil and gas company listed on the mainboard of the Singapore Stock Exchange. The Company engages in the exploration, development, and production of oil and gas. We are currently seeking a dynamic and experienced person to join our team and play a key role in economic evaluation and business operations of the company.

Key Responsibilities:

Reporting to the Vice President of Commercial, the main responsibilities of the successful candidate shall include:

• Develop and manage economic and financial models for existing assets and new projects
• Evaluate and perform due diligence for new venture opportunities
• Manage and provide commercial and analytical support for asset operations
• Manage crude oil & gas marketing, contract negotiation and coordinate lifting operations by customers
• Conduct market research and analysis
• Provide support for financing, accounting and reporting activities

Required Qualifications:

• Degree in Accounting, Business Administration, Finance, Economics, or a related field.
• At least 3 years of experience in an analyst or project investment role, preferably within the oil and gas industry
• Strong negotiation and contract management skills
• Excellent analytical and problem-solving abilities
• Strong proficiency in financial modelling, with meticulous attention to details
• Knowledge of the oil and gas industry, including regulatory and fiscal regimes is preferred
• Excellent communication and interpersonal skills, with the ability to build relationships and work with staff at all levels
• Strong writing skills
• Self-motivated and able to work independently
• Knowledge of Bahasa Indonesia is a plus

Application Process:

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to [email protected] by 4 October 2024. Please include a subject line and indicate "Business Analyst – [Your Name]” on your cover letter.

Available to start position within a short timeframe is preferred.

RH Petrogas is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Our Company is looking for a Digital Marketing and eCommerce Specialist to join our team. You must be passionate, creative, and results-oriented. This position is a great opportunity for an organized, enthusiastic, highly motivated individual who enjoys working in a fast-paced environment with a focus on data driven strategies.

The Digital Marketing and eCommerce Specialist will be the company’s in-house expert for all digital campaign development which include SEO/SEM, Meta ads and other digital media. You will manage and be responsible for the company’s online sales (which includes company-owns websites and 3rd party market places such as Tiktok Shop, Shopee and Lazada).

You will oversee website development and maintenance too. The ultimate objective is to drive online sales.

Your job duties include:

• Design and execute campaigns to drive sales through digital marketing channels such as search engine optimization (SEO), pay-per-click (PPC) advertising, Facebook advertising, email marketing, or search engine marketing (SEM)
• Review campaigns metrics, google analytics, social media analytics and ecommerce trends to identify opportunities for improvement
• Manage website content and UI
• Review landing pages, product information, and any other relevant systems associated with the website to ensure they are visually appealing, accurate, and easy to use.
• Ability to create alternate A/B split test campaigns based on various metrics provided
• Create and implement Meta ad campaigns
• Leverage on marketing automation tools (mailchim) to implement email lead generation and nurturing programs to drive engagement, traffics and conversions.
• Deep knowledge of Google Analytics to analysis various trends, key metrics. Focus on various parts of website to advice the team on better performing and under-performing areas and products
• Monitor and analyse competitive digital and social landscape to identify opportunities for improvement
• Prepare qualitative and quantitative analysis reports to inform management and the team of collective performance in all digital marketing efforts.
• Other related duties

Requirements & Skills:

• Minimum 3 years work experience in a fast-paced, ecommerce marketing role
• Preferably with experience in B2C environment.
• Hands-on experience in managing and maintaining e-Commerce websites/portals.
• Hands-on experience with online campaign builds, management, analysis, and optimization
• Knowledge of new trends and changes in the online ecommerce world
• Familiarity with web design and a keen eye to detail.
• Excellent organization and attention to detail skills
• Experience with website analytics tools (e.g. Google and Facebook Analytics)
• Highly personable, with strong verbal and written communication skills
• Ability to work in a fast-paced, deadline-oriented environment
• Self-motivated, results-driven professional who consistently delivers high quality work
• Bachelor’s Degree in Marketing or a quantitative, test-driven field

Mission:

In this role as an IT Business Analyst, you will work closely with different teams and stakeholders throughout the project lifecycle, ensuring that solutions meet user needs. Your responsibilities include gathering and analyzing requirements, managing project tasks, and supporting the development process, from estimating timelines to overseeing user acceptance testing. A key part of your work will involve analyzing and designing data from various sources, using data warehouses to create effective solutions. You'll contribute innovative ideas, foster teamwork, and help create a culture of collaboration and excellence within the team.

Main responsibilities :

· Liaise with project stakeholders (onshore IT teams and business users) in defining detailed functional specifications and clarifications.

. Proactively communicate and collaborate with stakeholders to analyze information needs and functional requirements and deliver the following artefacts as needed: detailed functional specifications, use cases, test strategy and test cases.

· Analyze and transform business requirements into solutions with the help of Development teams.

· Prepare, maintain and communicate functional documentation.

· Plan, prepare and execute the qualification strategy and tests of the target solutions.

· Perform System Integration Testing (SIT) before allowing transition to the User Acceptance Testing (UAT) phase.

· Identify test data required to complete the test activities.

· Steering of the User Acceptance Tests (UAT) and reporting status to project stakeholders.

· Report and escalate key risks and issues related to project execution to the project manager.

· Deliver thoroughly tested products on time, up to production deployment.

· Support the project planning, schedules and milestones in coordination with project teams.

· L3 support, troubleshooting of production incidents.

· Work with large data volumes, analysis and troubleshoot of data anomalies/inconsistencies.

· Legal and Regulatory Responsibilities

-- Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer

-- Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence

Mandatory Requirements :

. Minimum of 4+ years of relevant experience as an IT Business Analyst supporting the development of enterprise-wide complex information systems within major organizations, ideally in a banking environment.

. Hands-on experience of coordination between the business and IT teams (various locations) and as primary functional support for development teams.

. Strong ability to interpret business needs and translate them into requirements.

. Knowledge in software development life cycle and software testing life cycle.

. Experience in writing test documents and performing functional tests.

. Risk awareness, ability to evaluate and predict risks and drawback of target solution.

. Identify and determine enhancements to improve business processes and to mitigate/reduce risks.

. Proficiency in SQL database queries (complex queries).

. Ability to prepare dataset for analysis and validation purposes.

. Strong experience in working with Microsoft Office tools, JIRA.

Good to Have :

. Knowledge of performance testing and associated tools

. UI/UX experience is a great plus.

. Banking sector domain knowledge: payments, accounting, SWIFT, global markets, accounting, etc.

We are seeking a dedicated and resourceful IT professional to join our team, responsible for ensuring the smooth operation and lifecycle management of critical application systems. This role involves providing comprehensive application support, managing system integrations, and enhancing user experience by bridging the gap between users and vendors. The ideal candidate will have a strong background in platform/SaaS system lifecycle management, a passion for aged care, and the ability to collaborate with stakeholders to implement secure, reliable, and user-friendly IT solutions.

Responsibilities

Application Support and Maintenance

• Provide application support in resolving and troubleshooting problems together with users and vendors for further investigations

• Track and manage all incidents to ensure resolution/escalation to the relevant support staff/vendors

• Manage the interface and integration requirements between IT application systems

• Maintain user documentation including release notes, training guides and UAT documentation

• Provide IT domain knowledge to users when required

System Lifecycle Management

• Manage the lifecycle of systems, including planning, analysis, design, implementation, testing and integration, and maintenance

• Perform analysis of existing application software and explore new solutions to improve business efficiency

User Experience and Service Management

• Responsible for user service management of the applications, ensuring systems are both functional and user-friendly

• Facilitate end-user training to ensure the correct usage of IT application workflows by users.

• Bridge the gap between users and vendors by managing user services and translating users’ requirements into effective system solutions

Vendor and Stakeholder Management

• Collaborate with vendors to tailor solutions to specific user needs.

• Manage and govern IT service providers and vendors to ensure SLA commitments are met

• Partner users in evaluating IT solutions and products so that the solution implemented is secure, reliable, and has the necessary vendor support/warranty in place

Security and Compliance

• Ensure compliance of all security measures in application development processes

Resource Management

• Manage and monitor IT budget, procurement and utilisation relating to systems and applications

Others

• Any other assignments/projects as required by the Supervisor

Requirements

• Possess a Degree in Digital Healthcare, Computer Science, Information Technology or related fields

• At least 2-3 years of experience in Platform/SaaS system lifecycle management, a good understanding of systems approach and how digitalisation impacts processes. Experience working in a healthcare setting is advantageous.

• Ability to work with external and internal stakeholders.

• Experience with application development will be an added advantage

• Strong analytical skills and ability to work independently

• Good time-management skills and the ability to work under pressure

• Comfortable learning new technologies as needed for new solutions

• Proactive, resourceful, willingness to learn and take on responsibilities

• Must be willing and able to travel across Singapore to support remote sites when required

• Passion and keen interest in the aged care sector.

• Good communication skills, both verbal and written, for effectively conveying ideas and exploring the latest technologies with users and stakeholders.

The Supply and Demand Assistant Manager as part of the SCM team will develop and execute demand and inventory plans that will enable to meet sales and service objectives. This role requires strong analytical and critical thinking skills, monitoring and evaluating sales and marketing data to effectively estimate product demands and production capabilities.

Duties include:

1. Planning supply and demand in conjunction with Production Planning to achieve maximum plant utilization/optimization and meet the budget.
2. Analyzing statistical data and generating forecasting solutions from commercials for production to maintain a healthy inventory flow, reduce liabilities, and maintain a healthy net working capital to support the SCPL global organization’s operations.
3. Management and analysis to maximize production and storage capability.
4. Lead the Production Planning Inventory Control (PPIC) team to formulate rolling production plans and forecasts.
5. Identify and formulate cost-effectiveness of using different raw and intermediate materials for production to generate the desired finished goods.

Job Responsibilities:

• Leadership capabilities to lead a PPIC team consisting of personnel from Production, Logistics,
• Shipping and Operations, Procurement and Purchasing to discuss, identify, and formulate production and plant utilization/maximization.
• Set up and maintained the PPIC procedures of Supply and Demand Planning for SCPL and its subsidiaries.
• Identify issues and implement action plans to align with the corporate goals on demand of the raw and intermediate materials to meet production plans.
• Implement 3 months rolling forecasts and monitor accuracy as per sales and production plan.
• Conduct and lead daily, and weekly meetings with counterparts in Singapore, Indonesia and Europe to access the supply and demand of finished products to meet sales-marketing Objectives.

Job Requirements:

• A Degree in Engineering or Supply Chain Management specializing in Supply and Demand Planning.
• Minimum of 4 years of working experience as a SCM Planner in a Chemical or Oleochemical environment Supply and Demand experience, knowledge of shipping, and warehousing in a chemical production environment is an advantage.
• Able to lead a PPIC team consisting of production, logistics, and shipping personnel.
• Possess strong leadership.
• Time management capabilities.
• Required to travel to Indonesia plant frequently.

The Assoc Business Analyst provides analytical support for the development of technology solutions that meet business needs. He/She partners with stakeholders to identify, clarify, and document business requirements. He/She assists with the assessment of the viability and effectiveness of solution options that can meet business needs. He/She facilitates communication between business and technology teams.

He/She has a passion for learning and is comfortable exploring and analysing data. He/She also adopts a structured and systematic approach to analysing business processes and solving problems.

Critical Work Functions and Key Tasks

Business Analysis Planning & Strategy

• Assist the BA leads in the planning of business analysis approach by defining the methods, techniques and tools to be used for business analysis
• Prepare governance deliverables to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis
• Contribute in the preparation of the stakeholder communication plan

Requirements Analysis & Design

• Liaise with internal and/or external stakeholders to identify system/data products requirements
• Provide analysis to support the development of business cases
• Support user requirement analysis through information collection
• Support the analysis of business requirements and feasibility studies of possible solutions
• Prepare requirements specifications and solution proposals
• Contribute to the identification of a range of solution options

Requirements Lifecycle Management

• Prepare Requirements Traceability Matrix
• Collaborate with developers to ensure requirements are incorporated into system design and implementation
• Function as the liaison between users and technical staff throughout the solution implementation cycle
• Contribute to identification of solution change risks
• Prepare training materials and conduct user training to facilitate adoption of new systems, where necessary
• Facilitate System Integration Testing by coordinating the development teams of various integrations
• Work with relevant stakeholders on user acceptance testing
• Validate test results ensuring they are in alignment with the requirements and achieving desired outcomes
• Support the development of test cases and test data, where necessary
• Carry out testing including SIT, UAT, pre-go live and post go live testing to ensure that the IT solution is built in accordance to the requirements, where necessary

Solution Evaluation

• Assist in the assessment of solution options for suitability
• Contribute in the formulation of solution recommendation
• Evaluate the ability of an existing system/data products to support proposed changes

Requirements & Qualification:

• Degree/Diploma in any relevant discipline
• Experience in Healthcare is an added plus
• Knowledge and understanding of IT industry environment and business needs
• Experience in SAP Applications/Modules, especially in SAP ISH

Will oversee forecasting, predict the demand for products, and ensure delivery to meet Customer satisfaction without having an overall surplus of inventories. Work in conjunction with the Production Planning Control and Inventory (PPIC) team to formulate production planning for plant utilization and maximization to meet the budget. Will develop and execute demand planning and inventory positions that support and meet sales targets. This role requires strong analytical and critical thinking skills, monitoring and evaluating sales and marketing data to effectively estimate product demands and production capabilities.

Duties include:

• Planning Supply and Demand in conjunction with Production Planning to achieve maximum plant utilization/optimization and meet the budget.
• Generate forecasting solutions from Sales – marketing for production to maintain a healthy inventory flow, reduce liabilities, and maintain a healthy net working capital to support SCPL global organization’s operations.
• Management and analysis to maximize production and storage capability.
• Be part of the Production Planning Inventory Control (PPIC) team to formulate rolling production plans and forecasts.
• Identify and formulate cost-effectiveness of using different raw and intermediate materials for production to generate the desired finished goods.

Job Responsibilities:

• Facilitate the process of getting to the demand plan by generating insights from different sources of data and input from different stakeholders.
• Develop demand (operational) rolling forecasts at multiple levels of production processes as part of a demand and supply planning function.
• Review historical sales trends, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
• Provide input to the Raw and Intermediate Materials purchasing to Production Planning teams to develop production and inventory strategies on existing items, new products, and product phase-outs.
• Participate in regular planning meetings with counterparts in Singapore, Indonesia, and Europe to
• assess the supply and demand of finished products to meet sales-marketing Objectives.
• Prepare and circulate daily sales and shipment status reports to the Commercial team.
• Carry out any other tasks assigned by the immediate superior.

Job Requirements:

• A Degree in Chemical Engineering or Supply Chain Management specializing in Supply and Demand Planning. Candidates from other Engineering disciplines are encouraged to apply.
• Minimum of 3 years working experience as a SCM Supply and Demand Planner is preferable.
• Supply and Demand experience, knowledge of shipping, and warehousing in a chemical production environment is an advantage.
• Experience in oleochemicals will be an added advantage.
• Possess strong leadership and a team player.
• Time management capabilities.
• Required frequent travel to Indonesia plant.
• Candidate with less experience will be considered for a junior position.

Team Description:

Strategic Planning and Analytics team supports Group President and the rest of the Top Leadership’s initiatives across e-Commerce, and financial services businesses by closely collaborating with Regional and Local teams on a variety of topics.

Job Description:

We are looking to hire a leading member for our e-Commerce and financial service team to contribute to the following work:

• Support preparation of executive-level meeting materials and agenda items for the Group President and Leadership team as part of regular analytical support/ updates on the Shopee/SeaMoney business
• Support strategic projects/ deep-dives into key aspects Payments, Consumer Lending, and Digital Banking covering topics like new opportunity identification, market entry & strategy, profitability and risk of new and existing financial products, competitor benchmarking or Shopee businesses in Marketplace, Logistics, Retail, Advertising, covering topics like monetisation and spend efficiency improvements, focusing on financial and data analytics
• Support insights / run joint projects with relevant Business teams to identify new opportunities / drive measurable improvements in Shopee/Seamoney performance

Requirements:

• Bachelor degree or above
• Minimum 1 year of working experience in a top-tier strategy consulting firm, specifically McKinsey, Boston Consulting Group (BCG), Bain, Roland Berger, Kearney, Monitor Deloitte, Strategy&, EY-Parthenon, or Accenture Strategy, is a must
• Passion for complex problem solving using quantitative and qualitative techniques
• Proficiency in PowerPoint, Excel, Word, SQL, etc. with outstanding written and verbal communication skills to deliver exemplary client-ready output
• Strong process and stakeholder management skills – or willingness to improve them in a dynamic environment
• Self-starter who can work independently while being a team player that thrives in group settings
• Knowledge of financial services (Payments, Consumer Lending, Digital Banking) and/or e-Commerce is desirable

Brief Description:

• To provide in a safe and ethical manner, the technical expertise and non-routine problem-solving capabilities needed to support the analytical and testing requirements of the RON, MON and CETANE engine.

Responsibilities:

• To operate the three engines according to standard procedures following fit-for-use conditions.
• To carry out daily checks on engine conditions, water coolant with K2Cr2O7 added, lube-oil level and refrigerator unit water temperature.
• To ensure TSF close to the sample results are checked for each run and recorded.
• To ensure thermometers, burettes are calibrated (with QA assistance) at regular intervals and records kept.
• To carries out top overhaul when due and record activities when spare parts change and running hours.
• To record parts changed and nature of problem after each repair by AmSpec staff or by vendor.
• To check and maintain optimum spare parts for the engines, reference fuels, TEL and gases.
• To carry out safety checks daily and routinely to ensure waste fuel and tested samples in the room are minimal, and pressure gauges are not leaking, the fire extinguisher is functional and has sufficient gas pressure at all times.
• Perform all other duties and responsibilities as assigned.

Requirements:

• Diploma / Degree in Chemical / Mechanical Engineering / Chemistry / Applied Science.
• At least 2-3 years’ experience working in a chemical, petroleum, and petrochemical laboratory.
• Ability to understand ASTM standards and procedures.
• Protocol, procedure, and safety oriented.
• Ability to perform analytical tasks.
• Ability to work effectively under pressure, while directing numerous projects concurrently with different deadlines.
• High tolerance for job pressure.
• Able to work on flexible schedule as position will include evenings, weekend, and holidays, based on customers’ requirements.
• Ability to verify and check results during and after office hours.
• Position requires a dependable and reliable individual whose daily presence adds to the success of the department.
• Able to work independently and a good team player.
• Ability to work and communicate with persons of diverse personalities and backgrounds.

Qualified or interested candidates, please submit your updated resume in MS format to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Please include the following in your resume (if any): -

• Last drawn / current and expected salary.
• Reason(s) for leaving previous / current company.
• Education background.
• Work experience in point forms.

Responsibilities:
The Business Analyst will be required to interact with clients to understand, confirm, compare (client’s requirements with WPH solutions), prepare proper documentation and present completed materials for client’s acceptance.

Key Responsibilities:

• Collaborate with stakeholders to gather and analyse business requirements for digital initiatives, such as web applications, mobile apps, and digital platforms.
• Conduct thorough analysis of user needs, business processes, and data to identify opportunities for digital enhancements
• Translate business requirements into clear and detailed technical specifications, including user stories, use cases, and process flows.
• Work closely with development teams to ensure the successful delivery of digital solutions, including testing and validation of requirements.
• Provide expertise in digital trends, best practices, and emerging technologies to drive innovation and efficiency.
• Support the implementation and adoption of digital solutions, including training and change management activities.

Other Requirements:

• The Business Analyst shall have experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects. The person shall be a Certified Product Owner or Certified Scrum Master or equivalent.
• Good verbal and written communication skills
• Must have strong understanding of and experience with the software development life cycle.
• Self-motivated and able to perform with minimum supervision
• Excellent problem solver with ability to analyse complex requirements and provide solutions.
• Excellent communication skills, ability to articulate problems with solutions to respective levels of people.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Summary

Retail Store - L2 Production Support Project.

• Strong understanding and Hands-on Experience in Java, SQL, AWS/Cloud, Knowledge on Inventory Management and Order Fulfilment.
• Have good knowledge on Retail store support process.
• Should involve in Incident & Service Request Management, Problem & Change Management, Root Cause Analysis.
• Service now & ITIL process Knowledge is required.
• Should participate actively in team meetings discussions and be proactive in communication.
• Excellent written and verbal communication skills are must

Key Responsibilities

• Technical POC for respective Geo.
• Strong understanding of Retail production support activities - Incident Management, Service Request, Problem Management is mandatory
• Experience in Customer Facing role is mandatory.
• Should be able to lead 6+ member team from remote location and co-ordinate the work between customers and offshore resources. Prioritize issues raised and resolve it accordingly. Coordinate escalation and resolution of major service issues
• Should have experience working on offshore/onsite model and should communicate efficiently across the team
• Good communication skills.
• Collaborate with management to improve and customize reports related to production support.
• Discuss all production support aspects with application development management.

Responsibilities:

• Prepare and develop training materials and plans for Contact Centre
• Be an effective and contributing member of the LCSC Management Team, ensuring that the overall objectives of the LCSC are supported.
• To train the Contact Centre's Customer Support Agents / Quality Assurance (QA)/ Client Support Manager (CSM) / Team Managers (TM)
• Co-ordinate trainings and orientation programs for new hire.
• Filing & compiling training effectiveness data
• Assessing and recommending course nominations
• Coordinating course registration with the relevant HR department, vendors or CCS stakeholders
• To create/update processes/work instructions with the sources provided.
• To update Verint on a timely basis.
• To create and roll out Pop Quiz on a bi-monthly basis for team
• To conduct Role-Play for Customer Support Agents to demonstrate skills and knowledge learnt.
• Updating of Knowledge Management System.
• To act as back-up for QA, which may include the Bi-Annual Call Calibration with clients.
• Identify training needs and opportunities to improve team’s quality standard.
• Review and Approve the Standard Operational Procedures (SOP) and Work Instructions (WI) of your area and ensure that reviews and approvals are completed before the agreed deadlines, supported by Frontline Leadership.

Requirements:

• A-Level/Diploma/Degree
• 2 – 4 years working experience with training background
• Ability to train the CCS on systems and programme-related information
• Self-driven with excellent interpersonal and communication skills
• Good communication skills in English and proficient in Microsoft Excel applications
• Ability to take the initiative, work independently, and accomplish tasks with minimal supervision
• Ability to work shifts, weekends, and public holidays when required
• Able to perform under pressure and multi-task
• Analytical, self-motivated and result oriented
• Good planning skills, attentive to detail, organized
• Contact Centre experience preferred.

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

STRATEGY

• Formulate strategic vision, mission and strategy of the business unit, in alignment with GSL strategy and DSC Global/DSC APAC strategy
• Participate in strategic planning and develop short to long-term (1-5 years) plans for Business growth and protecting our three bottom lines.
• Organization assessment towards creating x-functional synergies and managing resources to ensure future organizational readiness
• Establish Country Business Reviews process in partnership with Country Champions community to review Country business performance and Strategic agenda

ANALYTICS & BUSINESS INSIGHTS

Insights Generation

• Coordinate implementation of data analysis & analytics plans to analyze business intelligence data from different sources, to inform business decisions, support process reviews and drive actionable insights
• Assist in implementing policies and procedures regarding collating and analyzing data, develop new data analysis processes and assess analytics on an ongoing basis

Value Identification & Scaling

• Develop Data Analytics as a product offering to Service Logistic (SL) customer as part of renewal or RFQ or ongoing basis so as to provide DHL with a differentiating factor / competitive advantage
• Identifying and Scaling of the established use cases to all relevant SL accounts (Scaling across network)

Continuous Improvement & Commercialization

• Drive internal Continuous improvement initiatives by leveraging data from multiple sources (e.g. WMS, TMS, Kronos)
• Value capturing the benefits created/realized with Customers and Internal operations; and commercializing the value generated with Customers (and contributing to CI Targets in Customer Contracts)

NETWORK PERFORMANCE & IMPROVEMENT

• Develop globally aligned strategy for MRP (Management Review Process) in APAC
• Deploy best-in-class Performance visibility dashboard via means of single data source and Power BI tool
• Establish framework for process productivity assessment and proactively manage improvement plans
• Drive continuous improvement activities for both Service Performance and Shipment Visibility based on QMS principles of Root Cause Identification & Resolution
• Present and implement operational improvement projects to increase First Time Right performance across the APAC network
• Develop operations Heat Map review to drive operations improvement and service excellence
• Establish best practice sharing strategy cross country, accounts and global to drive improve customer experience

CHANGE MANAGEMENT

• Lead by example with a Can Do Mindset to drive change management through the Service Logistic (SL) network
• Support Countries and sites with change management knowledge and activities
• Drive change management through the APAC network, implementing a new way or performance reporting using the SL BI tool & Digital customer Experience tool (MySC)
• Own the SL BI tool/platform roll out towards our country operations in APAC
• Drive the SL BI tool/platform roadmap, engaging with the global super user community and proving feedback to all new customer agreements to ensure we sell our standard services

COMMUNICATIONS

• Create awareness of the SL standard and product across the network though Snack & Learn, Webinar
• Design, drive and publish the SL Newsletter.

JOB PURPOSE:

We are looking for a passionate and quick-thinking individual. This successful candidate will transform raw data into meaningful and insightful information, that empowers our business users for better decision making.

KEY RESPONSIBILITIES:

• Learn and understand WSI Sourcing business workflow and data requirements.
• Interpret data, analyze results using data collection techniques and providing reports & dashboards
• Develop and implement data collection techniques where needed, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain good data in our database systems
• Identify, analyze, and interpret trends or patterns in complex data sets
• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
• Work with management to prioritize business and information needs
• Locate and define new process improvement opportunities

JOB HOLDER’S COMPETENCIES & EXPERIENCE:

• Degree/Diploma Computer Science, Information Management or Statistics, Mathematics
• At least 5 years of working experience as a data analyst.
• Technical expertise regarding data models, database design development, data mining and segmentation techniques
• Proficient in writing and optimizing SQL statement, and programming (XML, data transformation services, ETL)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings
• Experience with using or implementing Power BI would be advantageous
• Proficient in data automation
• Experience with application of Large Language Models would be advantageous

Summary

Do you have a passion for invention and self-challenge? Do you thrive on pushing the limits of what’s considered feasible? People here at Apple don’t just create products - they build the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do! We are looking for forward-thinking individuals who will be tasked with leading all aspects of Supply and Demand Management (SDM) for a number of our Product Lines. Extraordinary operational excellence is a cornerstone of our ability to consistently surprise and delight our customers. We are responsible for analyzing Demand and securing Supply to support all of Apple’s Routes to Market in the APAC region; Apple’s Online Store, Apple’s Retail Chain and also Apple’s wider Reseller Channel. You will utilise your analytical, planning or account management skills and will work in a dynamic consumer goods environments. You will develop, communicate, and execute end-to-end product demand and supply plans across all channels of distribution. You will be part of the APAC SDM Planning organization and as the business develops, planners may support other product ranges. Do you think strategically and execute tactically? Are you persistent with your attention to detail, enjoy solving problems and comfortable working with numbers?

Description

Analytical

• Liaise with Sales, Sales Finance and Worldwide planning to balance supply &/ demand for the region
• Forecast end consumer demand for all channels. Evaluate associated risks and plan for contingency.
• Develop weekly and quarterly supply and demand plans to meet Apple’s financial objectives
• Present forecast performance while highlighting changes in business trends in order to drive strategy conversations
• Analyse product sales on a weekly basis to recognize opportunities and drive cross-functional partners on both supply and demand side to maximise end consumer sales
• Work closely with cross-functional teams to execute plans

Driving Strategic Objectives

• Drive analysis to set launch quantities of new product introductions and to ensure smooth product transitions
• Identify improvement opportunities in the product planning process, marshal resources, and drive projects to completion
• Track & improve key metrics through process development
• Complete root cause analyses and develop mitigation plans for any unexpected changes
• Present regular product updates and recommended actions to Operations leadership

Key Qualifications

• Demonstrated experience in supply chain/planning/forecasting/analytical role
• Strong data analysis and numeric skills
• Practical and enthusiastic approach to problem solving and process improvement
• Solution oriented analytical planning skills
• Strong work ethic, perseverance and flexibility
• Organised and able to react to the challenges of a fast-paced environment
• Excellent communication, interpersonal and negotiation skills, both written and verbal
• Ability to build effective relationships in a cross functional team environment
• The ability to deliver quality work to tight deadlines
• Proficiency in at least one MRP system and strong Excel Skills.
• A self-starting, innovative individual who also can work as part of a team

Education & Experience

• Masters/Bachelors degree ideally, however if you have relevant experience, you are encouraged to apply.
• Prior experience in fields that demand multiplex quantitative analysis such as finance or consulting is desired.
• Prior experience in product planning, production control, inventory management, and/or production/manufacturing operations is preferred.