• Provide first-line support for client queries and Client contracts, escalating complex issues to the procurement manager

• Assist the procurement manager in project coordination, including timeline management, stakeholder communication and addressing customer queries related to ongoing ICT tender projects

• Manage the life cycle of support tickets from creation to closure, ensuring timely resolution and appropriate escalation when required.

• Generate and analyse dashboard reports on key performance indicators, providing insights to management on trends and areas for improvement

• Compile, collate and cleanse reports from various sources (e.g. IT Service Management portal, GeBIZ, forms, spreadsheet, etc) to support informed decision-making and reconciliation of information

• Provide administrative support for assigned projects such as collating, validating and tracking information from suppliers

• Support the procurement manager in identifying potential value creation opportunities and process improvements within the ICT procurement operations

• Manage the annual system polls, respond to agencies’ queries, and analyse the returns submitted by Client.

• Assist in the development and maintenance of procurement documentation, while staying updated on ICT industry trends and Client procurement regulations

• Other admin and support activities required from time to time.

• Liaise with Managers/ Superintendents for prompt supply of technical spare parts or vsl repair jobs or annual services.
• Handle purchasing activities as well as arranging logistics to connect the spares to the vessels.
• Tally accounts and issue PO to vendor.
• Send enquiry/ requisitions to suppliers for owner's asset purchases and as required.
• Liaise with vessels on any information required pertaining to requisitions.
• Follow up with quotations from suppliers.
• Prepare purchase orders and delivery orders/ proforma invoices/ packing lists, etc.
• Assist in logistics arrangement (air freight/ sea freight/ land transport/ sea transport)
• Liaise with agents and ships for the supply of spare parts and repair services to vessels at convenient ports.
• Document filing/printing of invoices.
• Other duties as assigned by Manager/ Superintendents/Line manager.

Key Roles and Responsibilities

• Handling inquiries of vessel repairs/ services/ technical supplies worldwide as required and guided by Supt.
• Provide delivery note/ proforma invoice/ packing list to the vendor for delivery.
• Assist in logistics arrangement (air freight/ sea freight/ land transport/ sea transport)
• Document filling/ verifying vendors' costs/ take approvals for added costs from clients and submit to accounts to raise the invoices for the completed jobs.

Qualifications

• Minimum Diploma/ or its equivalent.
• With at least 6 Months -1-year's working experience preferably in Shipping Industry/Marine Repair Companies.

Interested candidates, please email your resume to [email protected] or click apply here.

Job Responsibilities:

• Provide technical support and maintenance of IT infrastructure
• Monitor system performance, troubleshoot, and resolve IT issues
• Implement system upgrades and enhancements

Job Requirements:

• Diploma/Degree In Information Technology/Computer Engineering or equivalent
• Min 6 years of experience in IT support and infrastructure maintenance
• Good communication, project management, strong analytical, problem-solving skills

Job Responsibilities

• Plan and carry out the new setup
• Provide guidance to the application user
• Provide application troubleshooting
• Log, escalate, and follow through with issues raised by users
• Support in the testing of new applications and enhancement patches
• Conduct training for users on the use of the application

Job Requirements

• NITEC/Diploma in IT or relevant discipline
• Possess good communication & interpersonal skills
• Patient, polite, friendly, and helpful personality
• Positive attitude, dynamic, resourceful, and independent
• Able to cope with a fast-paced environment
• Knowledge of Microsoft SQL will be an advantage
• Junior/entry-level are welcome. Training will be provided

Team & Position

Embark on a transformative career journey as a senior Dot Net developer in our Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology.

As a senior Dot Net Developer of a internal Reporting application, you will be immersed in real life projects, shaping the future of capital markets reporting software. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets. You will have the support and guidance of an identified subject matter expert, as well as being in part of the various communities.

Capital Markets IT involves technology solutions and systems used in financial markets for trading, investment, and related activities. This includes electronic trading platforms, risk management systems, market risk, counterparty risk, algorithmic trading, data analytics, and Regulatory measures. The use of advanced technologies like blockchain, APIs and artificial intelligence is also becoming increasingly prevalent in capital markets to enhance efficiency and decision-making processes.

Main Responsibilities

• Able to autonomously design, code, test, deploy and debug applications, ensuring scalability, performance, and maintainability software applications.
• Collaborate with project manager/Product Owner, business analyst, and infrastructure teams to gather and analyze the requirements & work on incident resolution
• Participate in code reviews and maintain code quality by adhering to coding standards via designated Code Management Tools ( GitHub/JIRA.. etc)
• Diagnosing & resolving application/configuration/code level technical issues
• Stay up-to-date with the latest .NET technologies and best practices and ensure up-to-date technical documentation.
• Embrace DevOps culture, contribute to the team’s DevOps initiatives, including production support, and release management ( You Build It, You Run It Model - We expect our developers to take ownership of their code throughout its lifecycle. This includes providing production support and managing releases. This approach fosters a strong sense of responsibility and accountability).
• Implicitly ensure all CI-CD artefacts are part of the solution
• Develop and maintain documentation for technical architecture, Functional Flow, troubleshooting steps and application User Guide.
• Provide mentorship to junior developers.
• Contribute to continuous improvement, automation and development initiatives to elevate the efficiency of activities.

Qualifications and Profile

• At least 2 years’ experience with Frontend framework like Angular/React including bootstrap, HTML5 and CSS
• Strong proficiency in advanced C# language features, such as async/await, dependency injection, etc.
• Extensive experience with ASP.NET MVC, Web API, or ASP.NET Core.
• Experience with the .NET CLI, GIT, writing and maintaining integration and unit tests
• Experience with relational databases (SQL Server, MySQL, etc.) and ORM frameworks (Entity Framework, etc.).
• Should have good knowledge of third –party data Grid Controls like AG GRID
• Minimum 1 year experience in Microsoft Odata (Open Data Protocol) API Implementation
• Develop and consume RESTful APIs to integrate with various systems and platforms.
• Proven experience working in Agile development environments (JIRA Scrum, Kanban).
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Experience in Control-M configuration & management
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• Understanding of Solid Principles with object-oriented programming
• Experience with application performance optimization and scalability.
• Experience with standard DevOps tools (e.g., Git, Jenkins, JFrog, Docker..).

Nice to Have

• Knowledge of AWS/Google cloud is an added advantage
• Understanding of Basic Capital Market/Financial Domain Knowledge

Other Professional Skills and Mindset

• Excellent communication and interpersonal skills to effectively collaborate with diverse teams.
• Excellent problem-solving and analytical skills.
• Ability to work under pressure.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt to new technologies.
• Strong perseverance and diligence towards attaining goals and effective time management
• Passion for sharing expertise and grow team members’ skills.
• Autonomous, self-motivated and excellent team player
• Self motivated & Driven

Experience & Education Requirements

The successful candidate should have:

• At least 7 years of software development experience
• At least 5 years’ experience working with C#
• Master/ Bachelor’s degree in Computer Science/ Information Technology/ Programming & Systems Analysis/ Science (Computer Studies) faculties.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Key Responsibilities:

· Responsible for Alert Monitoring and Event Monitoring;

· Alert to ticket creating and ticket dispatching (management);

· Responsible for timely escalation of ticket to appropriate level;

· Responsible for delivering Productivity improvement and Incident / Event reduction;

· Responsible for shift management

· Works with internal business and technology staff to accurately gather and interpret requirements, specifications, and database models

· Supports innovative and optimal data solutions

· Integrates ETL/ControlM/EAI development with existing codebase to maximize object reuse

· Documents ETL/ControlM/EAI processes, programs and solutions as per established standards

· Performs tasks required to conform to the company’s configuration management and software release processes

· Monitors and administers ETL/ControlM/EAI platform to verify execution and measure performance

· Works with internal team, vendors, consultants, and external partners to quickly identify and resolve data integration and ETL/ControlM/EAI issues

Technical Skills

• 2 plus years+ experience in API
• Must possess extensive knowledge of webServices, SOAP, REST, Service Oriented Architecture
• Knowledge of Control-M and Datastage is a plus
• Proficiency in webMethods and Java

· Knowledge in SQL

· Proficient in converting flat file, XML, and fixed length formats

· Understanding of model driven development

· Understanding of ETL best practices

· Hands-on experience with development best practices

· Proficient in working with technical and business teams to extract and document data integration/exchange requirements

· Candidate must be willing to work on rotational shift hours , roster will be shared with the team.

Responsibilities

• Provide first-line support for Government agencies queries on Whole-of-Government and GovTechs contracts, escalating complex issues to the procurement manager
• Assist the procurement manager in project coordination, including timeline management, stakeholder communication and addressing customer queries related to ongoing ICT tender projects
• Manage the life cycle of support tickets from creation to closure, ensuring timely resolution and appropriate escalation when required.
• Generate and analyse dashboard reports on key performance indicators, providing insights to management on trends and areas for improvement
• Compile, collate and cleanse reports from various sources (e.g. IT Service Management portal, GeBIZ, forms, spreadsheet, etc) to support informed decision-making and reconciliation of information
• Provide administrative support for assigned projects such as collating, validating and tracking information from suppliers
• Support the procurement manager in identifying potential value creation opportunities and process improvements within the ICT procurement operations
• Manage the annual system polls, respond to agencies queries, and analyse the returns submitted by Government agencies.
• Assist in the development and maintenance of procurement documentation, while staying updated on ICT industry trends and Government procurement regulations
• Other admin and support activities required from time to time.

Requirements:

• Proficiency in Microsoft Office Suite and SharePoint is required
• Familiarity with tech stacks such as SharePoint, .NET, Java, and Salesforce is essential.
• Knowledge of basic coding (e.g., macros, Visual Basic) and experience with data visualization tools will be advantageous.
• Strong analytical skills, with the ability to compile, cleanse, and manage data from various sources (e.g., IT Service Management portals, GeBIZ, spreadsheets).
• Effective communication skills to assist in project coordination, stakeholder communication, and handling customer queries.
• Experience in generating and analyzing reports on key performance indicators (KPIs).
• Knowledge of ICT procurement processes and Government procurement regulations is preferred.
• Ability to work independently and manage tasks within tight timelines.
• Experience or knowledge of supporting large-scale systems within Government agencies is a plus.

As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.

If you want to make the world a safer place – you belong with us.

You will be responsible for:

• Provide accurate and creative solutions to end-user problems to ensure their satisfaction.
• Troubleshooting, diagnosing and resolving hardware, software, and other network problems related to Check Point.
• Constantly monitor security devices and applications for performance problems and provide troubleshooting support for clients. When issues arise, they must analyze the root cause and resolve them promptly or else escalate them to another department while updating clients all throughout.
• Standards and policies are extremely important when it comes to network security, and firewall engineers should be aware of these, keeping abreast of changes and defining processes for compliance.
• Research, resolve and respond to questions received via telephone calls and web-based interface in a timely manner, in accordance with current standards.
• To recognize the importance of customer focus and/or of serving the needs of the end-user.
• Monitoring network performance to determine if adjustments need to be made.

What you bring to the table:

• At least 1-3 years of experience in Networking
• Holding a degree in Computer Science, Engineering or relevant discipline -
• Excellent communication skills – both written and verbal
• An ability to learn new technologies quickly
• Strong documentation skills
• CCNA/CCNP/CCSA or any other Network Certification will be an added advantage.

What you'll get in return

• Exposure to exciting and award-winning technologies in the Cyber Security industry
• Meet the people behind our cutting-edge technologies during our New Hire Training
• Work with and build long-lasting relationships with a team of brilliant people.

Job Title: School Operations Support
Location: Northbrooks Secondary School, 585 Yishun Ring Road, Singapore 768692
Contract Period: 1 January 2025 – 31 December 2025

Working Hours:

• Mondays to Fridays: 8:00 AM to 1:30 PM (inclusive of a 30-minute lunch break)
• Service not required on Saturdays, Sundays, and gazetted public holidays.

Scope of Services:

The personnel will be responsible for the following duties:

1. Minor Maintenance and Decoration: Assist with the maintenance and decoration of the school premises.
2. Eco-Learning and Recycle Art Support: Provide support to staff on eco-learning and recycling art matters.
3. Minor Repairs: Carry out minor repair works as required.
4. Office Equipment Maintenance: Operate and maintain basic office equipment and materials.
5. Ad-Hoc Duties: Perform any other additional or ad-hoc tasks assigned by the school authority.

Qualifications, Skills & Experience Required:

• Preferably three years of relevant experience in school operations.
• Must be a Singapore Citizen or Permanent Resident.

Job Responsibilities

• Responsible for the L2 support and troubleshooting for production incidents and critical system interface.

• Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis.

• Responsible for production system integrity and production system readiness of banking systems.

• Support the IT Planner in meeting project objective and perform production transition for new system launch and system change request.

• Propose improvement for systems based on identified process gaps.

• Standardize processes through developing implementation, integration, and documentation in accordance to set standards.

• Identify and propose suitable processes for automation and implementation.

• Highlight and escalates risk issues to relevant parties in a timely manner.

• Participate in system restoration for Disaster Recovery exercises.

Job Requirements

• Degree in Computer Science or Information Technology

• Possess strong work experience in the Application or System Support function, preferably in a bank or financial institution.

• Has technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, ORACLE) and handling application services under Windows Services and LINUX application services

• Experience in suporitng Banking payment systems will be advantageous

• Possess good understanding and competency in scripting (such as DOS, UNIX or VBA).

For more information, please visit to www.gmprecruit.com and search for Job Reference: 17353

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845

Responsibilities

• Provide technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organization (e.g., desktop/laptop computers, printers, scanners and Smart Phones) and software such as Microsoft Office and emails.
• Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.
• Support service request and incident management to provide quality end-user services.
• Perform ad-hoc root cause analysis and problem resolution.
• Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.
• Develop checklists for typical problems.
• Assist his/her immediate supervisor in the definition methods for issue resolution and prevention.
• Perform other duties as assigned.

Requirements

• Diploma in Information Technology, Computer Engineering or equivalent, with at least 1 year experience and have handle VIPs experience.
• Proficient with Windows operation systems, M365, Anti-virus software and etc.
• General technical troubleshooting on IT hardware and software products (Desktops, Laptops, Printers, Audio, Projectors & etc)
• Handling incident tickets from end user for IT matters.
• Experience in supporting Microsoft Active Directory and DHCP will be an added advantage.
• Possess excellent interpersonal skills, resourceful, analytical, problem-solving and communication skills.
• A motivated person with the ability to work independently, a good team player and goal oriented individual.
• 5 days from 830am to 530pm, Bedok.
• Job Reference: LRW46496

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Title: End User Ops

Perm

Responsibilities:

• Provide DevOps-level support for MobileIron, Intune, Remote Access, and other end-user platforms.
• Support Windows 11/Intune environments with 3-5 years of experience.
• Manage incidents, outages, and problem resolution for critical services.
• Collaborate with Tier 1 and Tier 2 Service Desks, vendors, and engineering teams for escalated issues.
• Oversee access management, compliance, and governance for service platforms.
• Coordinate disaster recovery events and service improvement plans.
• Troubleshoot and resolve Intune-related issues, including device compliance and connectivity.
• Perform patching, autopilot updates, and driver/firmware servicing.
• Support over 150,000 mobile endpoints and drive transitions to future platforms.

Requirements:

• 3- 5 years Strong experience with Microsoft Intune, mobile device management, and troubleshooting.
• Knowledge of Windows, iOS, and Android operating systems.
• Proficiency in PowerShell scripting and Intune Graph API is a plus.
• Excellent communication, collaboration, and problem-solving skills.
• ITIL/DevOps experience and relevant certifications are advantageous.

(EA:20C0196)

R22108971

Job Description

• Assist on rates quotations / filing / maintenance / renewal of quotation & contracts.
• General administrative functions relating to pre-sales activities.
• Supports the customer contact by preparing customer documents.
• Supports the customer planning and implementation process.
• Provides customer information and supports the identification and qualification of Sales leads.
• Engages customer periodically with Key Account Managers / Sales for active interactions and involvements.
• Coordinates support of the Sales organization by the Sales Support Specialists.
• Performs general administrative functions and maintenance of staff discipline.
• Responsible for upkeep of ISO standards / Audit requirements / Environmental awareness and ensure maintenance of customer contracts for team.
• Performs any other duties assigned by immediate superior.

Job Requirements

• Broad understanding of the forwarding business
• Ability to handle multiple and hanging priorities
• Ability to work effectively, independently and in a team environment
• Excellent verbal and written communication skills
• Excellent basic business skills
• Experience with MS offices e.g. Outlook; experience with CRM tools preferred
• Diploma/ degree with at least 3-4 years of work experience

**Only shortlisted applicants will be contacted**

Temporary position in school to cover staff on maternity leave.

Position: Student Support Staff

Working Hours: 8.00 am - 5.00 pm

Salary: $3,000 - $3,500

Job Description

+ provide front desk coverage at school reception;

+ handle inquiries thru phone calls, emails and walk-in;

+ liaise with vendors e.g. bus transport operators, school lunch operators to ensure timely delivery;

+ assist principal in schedules and appointments with teachers, parents and students;

+ support in applications e.g. student travel concessions, withdrawl of Edusave;

+ help out with school events e.g. parent/teacher conference.

+ ad hoc duties as assigned.

Requirements

+ Degree/Diploma in any field

+ Outstanding Customer Services

+ Matured and meticulous

+ Experience working with students a plus

+ Culturally aware, able to communicate with diverse nationalities

+ Excellent communication and interpersonal skills

+ Team player

EA License 21C0430

EA Personnel R24123864

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Title: Admin Support Specialist

Job Description:

We are seeking a motivated and organized Admin Support Specialist to assist with various administrative tasks, including managing quotations, handling project accounts, and responding to inquiries across social media and email. The ideal candidate will have strong Excel skills and excellent communication abilities.

Key Responsibilities:

• Quotation Management: Create and manage simple quotations using Excel, ensuring accuracy and timely updates.
• Project Account Management: Assist in maintaining project accounts in Excel, tracking expenses, and providing regular updates to the team.
• Inquiry Management: Respond to inquiries received via social media platforms and direct email, ensuring a professional and prompt response.
• Administrative Support: Provide general administrative support as needed, including data entry, filing, and maintaining records.

Requirements:

• Proficiency in Microsoft Excel (formulas, charts, etc.).
• Strong communication skills, both written and verbal.
• Experience with social media platforms and customer engagement.
• Excellent organizational skills and attention to detail.
• Ability to work independently and manage multiple tasks effectively.

Preferred Qualifications:

• Previous experience in an administrative role.
• Familiarity with project management tools is a plus.
• Basic understanding of accounting principles is beneficial.

Job Title: Operations Support Officer (Nutrition Food Science Department)
Location: Bartley Secondary School, 10 Jalan Bunga Rampai, Singapore 538403
Contract Period: 1 January 2025 – 31 December 2025

Working Hours:

• Mondays to Fridays: 7:00 AM to 4:00 PM (inclusive of a 30-minute lunch break), except Wednesday
• Wednesdays: 8:30 AM to 5:30 PM (inclusive of a 30-minute lunch break)
• Note: Service is not required on Saturdays, Sundays, and gazetted public holidays unless it is a special school event.

Scope of Services:

The Operations Support Officer will be responsible for the following tasks within the Nutrition Food Science Department:

• Assisting teachers with ordering goods and food preparation for lessons.
• Maintaining cleanliness in the workroom and ensuring food is prepared safely.
• Housekeeping duties related to the department’s daily operations.

Qualifications, Skills & Experience Required:

• Minimum GCE N Level or equivalent.
• Preferably one year of work experience in a school environment.
• Proficiency in English (both spoken and written).
• Basic computer skills for administration tasks.

We offer annual wage reviews and substantial opportunities for salary growth, directly linked to your performance and the company’s overall success. Our commitment to recognizing and rewarding high achievers ensures that you will be supported and valued as you progress in your career.Our competitive compensation package not only includes a base salary but also offers the potential for annual bonuses and performance-based raises, ensuring that your hard work and contributions are consistently acknowledged.

We provide a dynamic and collaborative work environment, offering continuous opportunities for both professional growth and personal development.If you are passionate about client relations and meet the qualifications outlined above, we encourage you to apply for this exciting opportunity and become part of our team.

Roles and Responsibilities

• Oversee the issuance of insurance policies and ensure accuracy in documentation.
• Maintain organized records of issued policies, ensuring all information is up-to-date and accessible.
• Process incoming insurance applications in a timely manner.
• Provide updates and case management support to underwriters.
• Assist in tracking and managing cases from application to policy issuance.
• Prepare and issue invoices for policyholders.
• Handle the preparation of credit notes when necessary, ensuring financial accuracy.

Learning Outcomes and Objectives

• Utilize strong communication skills to complete workplace tasks efficiently.
• Engage with colleagues and customers in a clear and professional manner to facilitate smooth operations.
• Ensure adherence to the Personal Data Protection Act (PDPA) when handling personal data during workplace tasks.
• Maintain confidentiality and integrity of sensitive customer information.
• Develop the ability to identify, understand, and manage customer needs and expectations effectively.
• Apply problem-solving skills to provide solutions that align with customer requirements.
• Gain hands-on experience in addressing a variety of customer inquiries and requests promptly and accurately.
• Adapt to different customer scenarios to ensure a positive experience.
• Acquire the skills necessary to manage service breakdowns, ensuring quick and efficient recovery.
• Learn to handle challenging situations and turn them into opportunities to enhance customer relationships.

Personnel to be deployed at the following hours:

· Mondays to Fridays: 8.00am to 1:30pm, inclusive of 30-min lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

The Services required are set out as follows:

• Supporting minor maintenance and decoration of the school
• Providing support to staff on all matters relating to eco-learning and recycle art matters.
• Perform minor repair works
• Operating and maintaining basic office equipment and materials
• Taking on additional or ad-hoc duties assigned by the Authority

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

We are looking for Application Support Engineer for one of our clients and you will be in charge of

Key Responsibilities:

· Responsible for Alert Monitoring and Event Monitoring;

· Alert to ticket creating and ticket dispatching (management);

· Responsible for timely escalation of ticket to appropriate level;

· Responsible for delivering Productivity improvement and Incident / Event reduction;

· Responsible for shift management

· Works with internal business and technology staff to accurately gather and interpret requirements, specifications, and database models

· Supports innovative and optimal data solutions

· Integrates ETL/ControlM/EAI development with existing codebase to maximize object reuse

· Documents ETL/ControlM/EAI processes, programs and solutions as per established standards

· Performs tasks required to conform to the company’s configuration management and software release processes

· Monitors and administers ETL/ControlM/EAI platform to verify execution and measure performance

· Works with internal team, vendors, consultants, and external partners to quickly identify and resolve data integration and ETL/ControlM/EAI issues

Technical Skills

• 2 plus years+ experience in API
• Must possess extensive knowledge of webServices, SOAP, REST, Service Oriented Architecture
• Knowledge of Control-M and Datastage is a plus
• Proficiency in webMethods and Java
• Knowledge in SQL
• Proficient in converting flat file, XML, and fixed length formats
• Understanding of model driven development
• Understanding of ETL best practices
• Hands-on experience with development best practices
• Proficient in working with technical and business teams to extract and document data integration/exchange requirements
• Candidate must be willing to work on rotational shift hours , roster will be shared with the team.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Position

Embark on a transformative career journey as a Production Support Expert in our Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology.

As a Support specialist, you will be immersed in real life production systems, that shape and devise the future of capital markets IT. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets. You will have the support and guidance of identified subject matter experts, dedicated communities, as well as established leaders.

You will be working on Treasury/ALM applications and taking care of day-to-day BAU operations (L1/L2) of multiple apps. You will be closely associated with business and be a contact point to provide functional and technical support on Kondor+ platform as well as other in-house developed systems serving TSY and ALM operations. You will also liaise with business analysis and development teams to plan and manage priorities, highlight blockers and critical issues.

You will also be instrumental in optimizing the current procedures, ensure system resiliency with strong focus on continuous improvement. Provide support and mentor junior staff. Align yourself with bank’s initiatives and strategies.

Main responsibilities

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
• Requests management (users and others IT teams)
• Operations management
• Application monitoring
• Incident Management
• Problem Management
• Contribute to continuous improvement initiatives.
• Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
• Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
• Flexibility to accept additional responsibilities and be able to multi-task.
• The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Qualifications and Profile

Key Skills

• Candidates should have (5-7) years of experience in Production Support of financial systems.
• Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• Candidates should have ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge in Capital Market FO/BO environment is an advantage
• Strong knowledge in Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.
• Knowledge of monitoring solution like ITRS Geneos is an advantage
• Good knowledge of Microsoft Office
• Careful observance of standards and processes
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills
• Ability to work well under pressure
• Autonomous, self-motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management
• Self-starter and ambitious

Other Professional Skills and Mindset

• Strong passion for production support and resiliency.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt in a dynamic software development environment.
• Excellent problem-solving and analytical skills.
• Effective communication skills and ability to work collaboratively in a team.
• Excellent Aptitude, Curious to learn and inquisitiveness.
• Eagerness to learn and adapt to new technologies.
• Passion for sharing expertise and grow team members’ skills.

Education Requirements

• Intermediate level (minimum 4 to 7 years)
• Master’s degree in relevant specialties

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

STAR CAREER is passionate about providing the high-quality service for our clients and candidates, creating a workplace fulfilment where our people will stay, perform and can be successful

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many on-the-job training opportunities in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

Job Description -Independent Recruitment Consultant

(Flexible-Work Arrangement)

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many opportunities for on-the-job training in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

==============================================================

Job Description

Job Title : Recruiter (Home-Base) - Remote Support

(Flexible-Work Arrangement / Flexible-Work Mums)

(Full Commission)

Job Summary : Recruitment consultants will assist in finding the best people to staff the client’s

business needs by evaluating candidates and building networks of potential hires,

taking on a more hands-on role in assessing candidate resumes and credentials.

To understand and match the needs of the clients and candidates to provide quality

recruitment services

Main Duties and Responsibilities

Candidate Management

· Taking on the role of a recruitment consultant to understand clients’ recruitment needs and assist in placing the right talents with their Organization

· Source candidates using web-based services, job portals data base and social media recruitment methods to network and identify the right candidates for clients’ vacancies

· Evaluate resumes and applications

· Assume responsibility of pre-interview screening

· Provide career advice and consultation to job-seekers

· Facilitate and finalize agreements for candidates

Job Requirements

· Able to communicate effectively and professionally

· Min. 3 years of Recruitment experience will be desire.

· Highly driven and enthusiastic with positive attitude

· Good in coordination and liaison work

· Enjoy engaging with people

· Good track record in Recruitment Life Cycle

· Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage

Candidate must be willing to take CEI Certification.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : Jeline@starcareerconsulting.com

Jeline Yong (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)