• Implementation, commissioning and training of Aptsys’ products for customers. Setup of network and Wi-Fi infrastructure as required.
• Handle level 1 customer support tactfully of inbound call, email enquiries and on-site.
• Analyze and clarify customer technical inquiries. Troubleshoot and resolve issues.
• Where necessary, ensure that customer feedback, patch requirements and diagnosis are communicated thoroughly to Product Development team.
• Attend daily support meeting to update new issues and resolution progress.
• Manage support cases to ensure issues are comprehensively recorded, tracked, resolved and follow-ups are done in a timely manner.

Responsibilities:

• Track and manage the Centre’s assets, funding, procurement, manpower and space resources.
• Manage the Centre’s special programmes and daily operations.
• Prepare progress reports, audit and budget statements in a timely manner
• Provide updated and organized data capture and management on centre information
• Be part of the working team to ensure that the Centre operates at maximum efficiency and complies with policies, procedures and standards.
• Provide workshop/conferences/events support and visits to the Centre
• Serve as a liaison to internal and external stakeholders
• Provide effective executive support to Centre Directors
• Continual review of work processes for improved efficiency and effectiveness in administration
• Any ad-hoc duties assigned by Centre Directors

Requirements:

• A good degree in any discipline from a recognized university with at least 3 years of relevant working experience. Applicants with working experience in a university capacity preferred.
• Excellent command of spoken and written English.
• Strong analytical and problem-solving skills
• Meticulous, adaptable and able to multi-task.
• Able to work independently
• Proficient in Microsoft Office applications

Job Responsibilities:

Enterprise Platforms Division, User Service Centre

Sitting within Information Technology Department, the Tech Support/ Admin will be part of the team responsible for driving the transformation initiatives in MAS’ end user computing environment, covering service, performance, quality and budget forecasting

Service Desk & Operations Support

You will play a key role as a service desk manager to drive service, performance and quality management in the end user environment necessary to support the organisation’s digital transformation. In this role, you are expected to:

Service Desk Management:

• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions
• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary
• Take ownership of critical incidents, coordinating with resolution parties and establishing effective communication between stakeholders for post event reviews
• Ensure that system procedures and methodologies are in place to support outstanding service delivery.
• Develop a deep understanding of projects to gain insights into scope of service delivery
• Take accountability for service delivery performance, meeting customer expectations, and driving future demands
• Analyse third-party and internal processes, and create strategies for service delivery optimisation

Performance and Quality Management:

• Recommend methods of improvements and manage the implementation of service delivery upgrades in a timely manner
• Provide accurate and regular report to management on performance of the service delivery
• Build strong relationships with teams and stakeholders to enable effective dialogue exchange between departments
• Collaborate with various technical teams to set standards for software, hardware, and security

Stock and Inventory Management

• Design and implement an inventory tracking system to accurately monitor stock levels
• Source suppliers and fostering good relationships with them
• Prepare reports and advising management on strategies to reduce cost and improve procedures
• Maintain an accurate inventory database that includes detailed information on available stock
• Purchase new stock and negotiating favourable contracts with suppliers
• Work closely with Service Desk and Imaging teams to organise the efficient flow of inventory
• Lead the annual stock taking and asset verification exercise Budget,

Procurement and Forecasting

• Manage and execute the procurement of ICT systems, goods and services in a timely manner
• Effectively engage and manage the project stakeholders to complete the procurement of goods and services on time
• Understand the government procurement policy, ICT management policy, quality management policy and security guidelines to ensure the procurement deliverables are designed to comply with these policies and guidelines
• Monitor spending patterns and implementing measures to promote adherence to budgets

What we are looking for

• Proficiency in leading both physical and virtual teams
• Experience with dealing with third party provided services
• Exceptional customer-facing skills
• In-depth knowledge of escalation procedures, incident management, and other disciplines related to
• Mastery of ITIL (Information Infrastructure Library) principles
• Expertise in people management and leadership
• Strong organisation skills
• Can do attitude, ability to work in an environment of uncertainty and drive stakeholders towards the organisation wide objective.
• Self-driven, with good interpersonal and communication skills to be able to work independently as well as in a team.

Desired:

• ITIL certifications
• Project Management certifications
• MUST- HAVE Good communication Skills and Tertiary education with focus on IT

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Our client is a Global MNC, one of the leading players in the Medical Devices sector. Due to business needs, they are now recruiting an IT Support Engineer (Navision System) to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities Desktop Support Engineer (Navision System):

• Provide support and maintenance for the ERP system.
• Perform programming for e-commerce platforms and participate in website design and development projects.
• Design and develop websites according to specified requirements.
• Troubleshooting and provide training to end user.
• Offer support for implementing new EDI solutions and applications, including developing and maintaining EDI integrations using XML.
• All other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Computer Science, Information Technology or other relevant field of studies
• Minimum 2 years of relevant working experience in ERP System Implementation and Maintenance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)

Office Admin Executive | Customer Support | Tuas

5.25 Days | 8am - 6pm (Alt Sat 8am to 530pm)

Salary: Basic $1800- $2300

Address: Tuas

Job Scope:

• Day-to-day administrative support to the team
• Handle phone calls, mails and filing
• Office maintenance and procurement
• Record of meeting minutes
• Other ad-hoc duties as assigned

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Our client is a networking and cybersecurity solutions company established since 2004, as a value-added reseller, to provide network solutions and infrastructure services as well as cybersecurity solutions and its services to their partners and end users.

Working Hours: Mon-Fri 9am-6pm

Working Location: Ubi Crescent

Responsibilities:

• Provide Presales support such as product sharing, demo and POC testing on cybersecurity solutions (DLP and PKI Security) to clients and partners.
• Provide implementation and technical support services for cybersecurity solutions.
• Work with technology vendors to propose suitable solutions to our partners’ and customers’ requirements.
• Provide technical support for tender submission, including technical compliance, technical solution proposal, and conducting Proof-of-Concept testing based on given bill of material.
• Evaluate and test security products and technologies for the development of new products and solutions.

Requirements:

• Min Diploma in IT, Computer Science, Cybersecurity, or equivalent
• Min 2 years of hands-on experience in designing, managing, and implementing cybersecurity for multi-vendor infrastructure, including:

1. Microsoft based Domain Controller, DNS, DHCP, LDAP, RADIUS & AAA servers
2. Microsoft based Certificate Authority, Prime Key EJBCA
3. Window/ Linux/ UNIX OS environments
4. Hardware Security Module (HSM)
5. Key Management System (KMS)

• Ability to troubleshoot technical issues or perform technical setup with minimal supervision.
• Knowledge in SQL system such as MSSQL, Oracle, MYSQL is a plus.

To Apply:

Please attach your resume with the following information:

• Reason for leaving last/ current employment
• Last drawn salary
• Expected salary
• Notice period

(We regret that only shortlisted candidates will be notified)

Main Purpose of the Job:
The Parts Advisor (Parts Counter) sells parts over the counter and answer enquiries from
customers. He/she assists customers in selecting required parts in a friendly professional and
efficient manner via the electronic parts catalog. Guaranteeing customer satisfaction and loyalty
are top priorities. He/she is the main contact person to the technician in material request. He/she
reports to the Asst Parts Manager / Parts Manager.

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Sales Coordinator / Sales Advisor

Working hour :Mon – Friday 8.30am – 6pm
Location: Enterprise Road (nearest MRT-Boon Lay)
Salary: $2800 - $3500

Job Duties:

• Coordinate/Liaise with and advise Customer on enquiries and quotations independently and professionally.
• Maintain proper filing systems for Completed Jobs and others.
• Update of Daily Job Progress Table.
• Coordinate/Liaise with Customer on enquiries and quotations independently.
• Prepare of Quotations and Service Reports.
• Coordinate/Liaise with Vendors, to issue Purchase Order.
• Perform general administrative duties and other ad-hoc duties given from time-to-time.

Job Requirement:

• Good knowledge in fire-fighting systems and lifesaving appliances industry
• Minimum 3 year of relevant experience is preferred.
• Must be able to work during weekends/public holiday (standby mode) for customer’s enquiries.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Support the customers to install, diagnose and resolve Hardware, Software, Application issues on desktop PC/notebook and related peripherals.

Primary Responsibilities

• To assist in installation of hardware and software
• To ensure that hardware and software are maintained according to standards by performing upgrades, new installations and carry out routine updating procedures

Job Knowledge/Skills

• Diploma in Information Technology or Computer science or any computer related subject.
• Good knowledge in PC hardware, LAN and Windows OS
• Resourceful and able to resolve problems independently using online and offline resources
• Good communication and Interpersonal Skills
• Able to communicate effectively in English
• Well organized, proactive and self-directed
• Able to perform with minimal supervision and a team player
• Shift duty and weekend support are required when needed
• Candidateswith troubleshooting knowledge are welcome to apply
• Security Clearance is required

Additional Information

• Location: 50% at Jurong Island
• Once per week, morning shift duty ( 6 am to 2 pm).
• Weekend support for system upgrade / cutover is about once every 2 months.

We are looking for Application Support Analyst, and skill set's as followes below

• IT background with 7 + years of experience maintaining complex applications in the financial industry

• Excellent working experience with Linux and Oracle

• Good experience with scripting languages

• Working experience with deployment, monitoring and alerting tools

• Competent knowledge of used protocols in the finance industry is advantageous : FIX, FIXML, SWIFT

You are :

• Strong analytical and problem solving skills

• Ability to manage a diverse workload effectively in a highly demanding environment

• Ability to collaborative in a team that spans multiple locations.

• Good English language skills

**We regret that only short-listed applicants will be contacted.**

GECO Asia values the data privacy rights of our customers, associates, partners and prospective applicants. We have a privacy policy that governs our collection and use of personal data in place. In conjunction with the PDPA act in Singapore, we have updated our Privacy Policy and Terms of Use to better clarify our collection and use of your personal information. The same can be found here (https://www.geco.asia/about/privacy-policy)

Note: GECO Asia is an Information Technology Consulting Services provider. We provide specialist IT and Digital Transformation specialist resources on a project (SOW) and/or permanent basis. We operate under a Comprehensive License offered by Ministry of Manpower, Singapore.

[GECO Asia Pte Ltd, Licence No. 07C4453]

[2 Venture Drive, #10-18, Vision Exchange, Singapore 608526]

Our client is an established logistics company, situated in West Singapore.

They are looking for an IT Support Coordinator, reporting remotely to IT manager based in Thailand.

Purpose of Job

• Being First Tier IT support for Singapore and Malaysia, and as a backup to other members in Global IT group

• Daily helpdesk on call for all pc problem of hardware & software.

• Daily maintenance IT devics

• According to department head directives, manage implementation of projects, time and communications

Job Descriptions

• First contact point for consulting and support of all IT-topics

• Procurement, configuration and administration of hardware and software

• Training and knowledge transfer of IT topics for employees (and external customers)

• Participation in implementing strategic goals and projects

• Digitalization and optimization of processes in cooperation with other departments

• Tech leadership role in matters concerning IT

• Responsibility for measuring and improving the IT-service quality

• Implementing IT-guidelines and procedures

• Manage an inventory of all IT hardware assets

• Support of customer interfaces (EDI, API, eLogistics) as well as customer support in cooperation with other departments

Requirements

• Diploma holder in Information Technology; or equivalent

• Knowledge for Citrix, Lotus Notes, M365, Cisco Routers, Switches, Microsoft suite of softwares

• More than 3 years IT experience

• Excellent communication and organizational skills

• Good team work

• Supporting and communicating with end users regarding their IT issues
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.

To Apply:

Interested candidates, who wish to apply for the above position; please click the "Apply Now" below and send in your resume to <[email protected]>

We regret that only shortlisted applicants would be notified.

Seah Irvin | REG No : R23112821

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. You also acknowledge that you have read, understood, and agree to the said Privacy Policy.

We have an exciting opportunity for an experienced Business Change Manager APAC Business Support Management team to support a variety of business administration and control responsibilities.

The Business Support Management function is tasked with a variety of business administration and control responsibilities in support of the Corporate & Investment Bank. As a Business Change Manager – Analyst, you will report into the APAC Digital Platform Services Business Change Management Lead.

The successful candidate will be expected to liaise and collaborate with people across all levels of the business and in different locations to execute on assigned deliverables e.g., Business Management, Business Control Managers, Corporate or third-party technology and support providers. As business connectivity is essential in this role, team-members are aligned to and co-located with the business or function they are assigned to support.

Job responsibilities

• Partner with managers to determine hardware, applications and other access permissions that are required for new joiners or transferring employees

• Partner with our Business Change Management offshore team based in Mumbai to ensure associated requests and procedures relating to co-ordination of on/offboarding activities are executed

• Investigate and execute ad-hoc request actions required to fulfill business request for additional hardware, access levels, market data, and troubleshoot issues raised by the business and coordinate with other support groups to achieve resolution or determine/guide the business on appropriate action to be followed to achieve resolution

• Implement controls including the management of physical access rules and associated recertification, management of various monthly audits and controls documented in procedures i.e., data checks and designation status changes etc.

• Partner with the Business Support Management Global Controls lead to investigate audit related queries and determine/implement required resolutions

• Coordinate real estate management which includes space planning, move management and location strategy, and coordinate business moves and construction with Global Real Estate partners and the line of business representatives, including guiding the line of business through associated governance processes and required approvals

• Coordinate and execute actions required to realize Global Real Estate strategic initiatives e.g., implementation of unassigned seating and building restacks/relocations etc.

• Manage data space utilization accurately, relating to Real Estate occupancy charging i.e. Tririga

Required qualifications, capabilities, and skills

• Minimum of a Bachelor's Degree

• Minimum of 1 year of experience in the financial services industry or consulting firms, or in a role within the office administration, business support or project management space

• A team player, operates independently, has exceptional judgment and organizational ability

• A self-starter proactive in taking the initiative and demonstrating strong leadership with a proactive approach to problem solving and implementing improvements

• Strong delivery focus with an action-oriented mind-set and willingness to take responsibility with the ability to thrive on challenges in an unstructured working environment

• Effective communicator, with the ability to communicate in a clear and concise manner

• Experience in creating logical and conclusive materials highlighting key issues, summaries, and briefs for stakeholder management at various levels of seniority

• Demonstrated stakeholder management and influential skills across a range of functions including nurturing a large network

• Strong control mind-set and attention to detail with the ability to execute operational process and to deep dive into the detail of process, technical and organizational issues whilst maintaining an appreciation for a broader strategy

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=0e4d052cc3c1a97aa064f7f8710bc7d1

Our Client, in the Automotive Industry located in the North has opening for Service Advisor cum insurance Claims Executive.

Responsibilities:

• Manage and take in accident reporting and explain claims process to customers
• Liaised with insurance company pertaining motor claims / accident reporting reporting matters
• Study vehicle damaged area and able to put up proper repair estimation to surveyor/insurance company
• Conduct vehicle checks for body and paintwork repairs
• Administration duties such as check costing, claims and purchase of spare parts
• Take in servicing/accident vehicle and provide quotations

Requirements:

• At least 1 - 2 years of relevant experience in the Automotive industry.
• No experiences, but willing to learn will be good. Training will be provided.
• Possess good customer oriented and communication skills
  Experience in doing motor claims in authorized workshop / service centers will have an added advantage

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MS WORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai Terry

Reg No: R23111838

EA No: 19C9570

Client is a MNC payments company. Looking for candidates to provide customer service to Portuguese/ French customers.

Job Description:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership and inspire both customers and peers in a diverse business environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Document cases to show action taken.
• Location: Paya Lebar
• Working hours: 3pm-12am, transportation cost fully claimable
• 5 Days work week, required to work on weekends and PHs (off-days will be provided on weekdays

Requirements:

• Candidate needs to be proficient in either Portuguese or French
• Candidates should be open to support and liaise with customers or clients on weekends and required shift timings (3pm to 12am)

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23115759 (CHUA YOU YI, OLIVIA)

The Opportunity:

Our client, a prominent Japanese automotive manufacturer, is currently looking for a skilled and self-reliant Sales Support Specialist to become a valuable member of their dynamic team. In this role, you will be pivotal in addressing customer requests and inquiries promptly, overseeing the efficient processing of orders, and ensuring timely scheduling of shipment and delivery arrangements.

• Labrador Park
• Basic up to $3,800 + VB + monthly transport allowance
• Mon-Fri 8.30AM-5.30PM

The Job:

• Collaborate and negotiate with customers, suppliers, and third-party vendors.
• Handle the processing of customer sales orders.
• Arrange daily shipments in coordination with freight forwarders.
• Managing inventory.
• Manage cargo and logistics costs effectively.

The Talent:

• Min. A Level or Diploma in Business Administration.
• Proficiency in MS Office especially Excel.
• Familiar with shipping documentations/arrangements.

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package and email to [email protected]
• Apply here and contact us to follow-up

• Basic Salary $2,500 - $2,600 + Commission + Variable Incentives + AWS
• 5 days/ week (8.5 hours / day)
• Location: MBS / Orchard

DUTIES & RESPONSIBILITIES

Sales

• Achieve sales and KPI targets. Monitor individual target in terms of daily and monthly sales.

Customer Relations and Following

• Be able to share our brand’s values and stories to recruit and retain loyalty of our guests.
• Fill out and update the digital CRM card, build relationship with customers.

Back Office Support

• Contribute to stock management.
• Able to maintain floor display area and merchandise.

Requirements:

• Minimum 1 year of Luxury Retail experience preferred.

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

Morgan McKinley is hiring an Infra Tech Support to join our dynamic team.

As an IT Infrastructure Support, you will play a critical role in ensuring the smooth operation and maintenance of our IT infrastructure. You will be responsible for providing technical support, collaborating with the team on projects, troubleshooting issues, and ensuring all work is completed within the project timeline.

Responsibilities:

• Provide technical support for IT infrastructure operations, including servers, networks, and storage systems.
• Monitor and troubleshoot IT infrastructure issues to ensure optimal performance and uptime.
• Automate infrastructure tasks using Terraform and other infrastructure automation tools.
• Collaborate with the team to design, implement, and maintain infrastructure solutions for new projects.
• Develop and maintain infrastructure documentation.
• Stay up-to-date with the latest IT infrastructure technologies and best practices.

Qualifications:

• Bachelor's degree in any relevant field.
• Minimum of 2 years of experience in IT infrastructure operations.
• AWS Certified Developer Associate or a minimum of 2 years of hands-on experience with AWS.
• 1-2 years of experience working with Terraform.
• 1-2 years of experience with Javascript (NodeJS or ReactJS) or Python

Good to Have:

• Understanding of DevOps fundamentals, including source code management, scripting, and CI/CD.
• GCC 2.0 experience (optional).

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

The incumbent is responsible to provide administrative/document support and ensure efficient day-to-day operations of all the functions of Office.

• Assist in providing all back end office related administrative support matters
• Perform data-entry and maintain efficient filing system for all documentations
• Recruitment processes
• Ensuring the performance and well-being of employees
• Assist in the writing of documents and letters
• Other general administrative ad hoc duties assigned

Working hours: Monday - Friday 9am-6pm

Nearest MRT to our office is Telok Ayer/Tanjong Pagar/Raffles Place MRT.

Whatsapp your resume to 9005 2966 (with your resume!!). Only shortlisted candidates will be replied.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR26865

Job Level: 3 - 5 years of relevant experience (L2)

Location: Singapore

Job Objectives

Application support analyst to provide efficient application support service for cross-functional or regional applications to provide a stable a production environment to business.

Key Responsibilities

l Responsible for availability, incident, problem and capacity management for the applications in scope

l Response and resolve incidents, problem and user queries through proper analysis

l Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

l Execute continuous service improvement plan, process improvement

l Ensures essential process / procedures are followed and contribute to defining standards.

l Communicate complex technical issues to business users in a language they understand

l Contribute in effective knowledge management best practices within team and organization

l Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key Requirements

Must have :-

l Minimum 4 years of experience working in Banking IT industry support. Experience in internet banking applications and mobile banking applications.

l Strong team player. Flexible and being able to manage time effectively.

l Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

l Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

l Solid understanding of ITIL methodology

Essential Technical Skill :-

l 3-4 years’ experience with Distributed Technologies - AIX, MQ, Java, RDBMS, connect-direct

l 2+ years’ experience supporting native iOS / Android applications in large Production environments

l Support maintenance of OpenShift, container native applications and microservice design patterns

l Two years of experience managing or supporting OpenShift or Kubernetes infrastructures

l Experience with additional container, virtualization, or cloud technologies like Red Hat OpenShift Container Platform, Kubernetes, Docker, VMware vSphere, Amazon Web Services (AWS), etc.

l Ability to manage the container platform ecosystem

l Assist in change review of container platform for new versions of OpenShift, Hotfixes, etc.

l Integrate multi-functional applications into container-based support services

l Participate in a highly collaborative team environment, contributing to all phases of the development lifecycle

l Troubleshoot software code issues and report findings

l Review and provide feedback on project technical documentation

l Assist in the troubleshooting of incidents, timely follow up with development team for fixes

l Assist with trouble tickets with the ability to create, update, and close tickets, and track items to resolution (Remedy,Confluence, JIRA)

l Hands-On experience in writing / debugging scripts, code, database queries

l Software Engineering & Change Management

l Solid understanding of resiliency and redundancy designs

l Interfaces and Messaging systems

Personal Skill :-

l Ability to work in a team environment

l Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority

l Excellent communication and interpersonal skills with the ability to communicate well at all levels

l Strong problem solving skills while being process orientated

l Self-motivating and delivery focused individual

l Ability to understand the big picture – can step back and understand the context of problems before applying analytical skills to address the issues

l Proven ability to communicate and develop long lasting relationships with all levels of Management in a clear, concise manner

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Workshop Admin | Invoice | DO | Sales Support | Kaki Bukit

5.5 Days | 9am - 630pm (Mon - Fri) , 9am - 130pm (Sat)

Salary: Basic $1800 to $2200

Address: Kaki Bukit Premier

Requirements:

• Proficient in Microsoft Excel
• Related experience

Job Descriptions:

• Check invoices, delivery order to ensure payment are correctly made.
• Handling procurement Invoices.
• Handling claims.
• Data entries and recording financial transactions.
• Any ad hoc task as assigned by the superior.
• Collect payment from customers

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Responsibilities:

• Good understanding of Trading, Market Data and Risk concepts
• Self-motivated Global Markets management professional with an interest in delivering strategic change solutions to enable effective solutions around traded risk management
• Strong technical knowledge specially in Murex and other Trading applications
• Good business domain knowledge of banking & trading book
• Highly effective and proficient communicator with technical stakeholders and non-technical stakeholders.
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Good understanding of Incident and problem management
• Experience in automation tools, Ability to identify, monitor and manage project risks, issues and dependencies, and agree appropriate solutions with sponsors and key stakeholders
• Strong influencing skills to achieve alignment up and down the organization
• Experience in implementing large-scale, highly available applications production support
• Proven result-oriented person with a focus on delivery
• Good understanding and experience in software development cycle
• Participate in Disaster Recovery, Capacity management and Business continuity planning and budget management and Tech refresh infrastructure related upgrade

Stakeholder Management

• Manage business stakeholders, e.g., escalation, expectation, conflict, scope changes, etc.
• Manage relationships with stakeholders
• Ensure teams work in a collaborative environment

Scope Management

• Manage all changes quality to maintain production stability
• Review and assess changes and impact
• Ensure all changes are approved stakeholders

Governance and Budget Management

• Prepare memo and manage approval of budget from CAPEX/OPEX committee
• Facilitate contract renewal with external vendor
• Budget and invoice tracking

Risk and Issue Management

• Anticipate, capture and manage overall support-level risks and issues
• Track risk of aging issues
• Own and drive resolution and escalate risks and issues in a timely manner

Process Adherence

• Partner with stakeholders in ensuring SDM is followed
• Major incident weekly reporting
• Measure, monitor and report progress to stakeholders

Job Requirements:

• Degree in computer science/engineering or related disciplines.
• 15 – 20 years of hands on application support experience in the banking industry
• Experience working with MUREX or other treasury applications
• Experience in Market Data, Balance Sheet Risk & VaR
• Understanding of the model assignments, Market data, Rate curves etc.
• Experience in working technical platforms or programming languages - Unix, Oracle, Sybase, C++, and Scripting, EOD batch and control M schedulers

Experience:

• Significant experience in managing large Programme in a banking environment
• Complete understanding of support life cycle and Technology development models
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into actions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• SME/Business banking domain experience would be added advantage

Education

• Bachelor’s / Master’s degree in engineering/ business/ finance or equivalent
• PMP certified