Job Description

• Actively engage in daily logistics operations, handling the receipt, documentation, storage, safety and distribution of AOG/Critical aircraft tools.
• Ensure daily operations run smoothly and achieving KPI targets.
• Co-ordinate with other sections and departments to ensure efficient operation within division.
• Liaise with vendors on purchase and repair of aircraft tools.
• Upkeep operations / training records and coordinates for authority / customers audits.
• Comply with airside safety rules and regulations.
• Track expiry dates for tools and equipment.
• Maintain the paperwork for tools management.
• Upkeep of his department’s equipment, tools, and vehicles.
• Run the maintenance and repair program for aircraft tools (troubleshoot or liaise with external vendors).
• Train staff for minor troubleshooting works on aircraft tools/equipment.
• Ensures briefing on technical handling matters and safety issues are conducted for staff.
• Any other duties as assigned by Operation Executive.

Requirements

• Higher NTC or Diploma in any Logistics / Supply Chain related discipline
• Preferably with at least 2 years of relevant working experience
• Knowledge of SAP will be an advantage.
• Excellent analytical, interpersonal, and communication skills
• Proficient in Microsoft Office
• Able to work in a team to achieve results.
• Class 3 driving licence.
• Willing to work overtime and on weekend when required.

Job Duties:

• Providing technical support and assistance to end-users, resolving software, and project-related issues promptly and effectively
• Troubleshooting and diagnosing IT problems, identifying root causes, and implementing solutions to minimize downtime and disruptions
• Responding to IT support tickets and inquiries via various channels, such as email, phone, or ticketing systems, and documenting solutions and resolutions
• Collaborating with the IT team to implement IT projects, upgrades, and system improvements, contributing to the overall efficiency of IT operations
• Staying updated with the latest technology trends and advancements in IT support, continuously enhancing technical skills and knowledge

Skills & Qualification:

• Minimum Higher Nitec / Nitec qualification level
• Experience with .NET/Java/ Sharepoint Administration
• You possess strong attention to detail and problem-solving skills
• You have good interpersonal and communication skills
• Candidates with no experience are welcome

Note: Proceeding to apply for this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

• Position : Admin & Office Support (Customer Service /From Enrichment Centre)- ALL WELCOME
• Location : 3 centres - Ang Mo Kio/ Parkway Parade/ Punggol Plaza (Willing to Travel to other centres when operational need arises)
• Working hours : 44 hours, 5 days work week, 4-Weekdays: 12:30pm to 9:30pm; 1-Weekend: 8:30am to 6:30pm
• Salary (commensurate with experience) : Up to $3500 + Performance Bonus + Medical/ Dental Benefit
• Duration : Perm
• Industry : English Enrichment Centre

Main Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote company's programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly
• Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Requirements:

• Have minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job
• roles, preferably in enrichment centers settings
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets)
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained
• Open to be deployed at other centers due to work exigencies

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Senior Consulting Manager (APAC)

EA No: 13C6684

Reg no.: R2197224

The Parts Advisor (Parts Counter) sells parts over the counter and answer enquiries over the phone. He/she assists customers in selecting required parts in a friendly professional and efficient manner. Guaranteeing customer satisfaction and loyalty have top priority.

; Responsibilities:
1. Answering phone calls, providing with retail prices and further information enquired to
customers and service department.
2. Attending to technicians and walk in customers inquiries and requests for spare parts at the counter.

 Good Pay + Good allowance + Good Bonus

 Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

 Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales and Operations team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Handle operational matters, collaborating with the sales team for effective sales fulfillment.
• Generate Sales Orders, call center, and online orders.
• Ensure excellent service, addressing customer complaints and concerns promptly.
• Arrange and update appointments for commercial customers, liaising with the Commercial team.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Responsibilities:

• Lead projects through the design, procurement, installation and commissioning of new equipment or modifications to existing equipment, facilities and engineering assets, in order to meet operational and reliability requirements for existing product and/or new product introduction.
• Collaborate with internal resources and/or external contractors to plan, schedule and execute capital projects within established timelines and budgets.
• Ensure equipment and piping design conforms to industrial standards, master specifications, statutory requirements, SHE standards, cGMP compliance and other necessary requirements.
• Create, review and/or approve cGMP documents such as SOPs, engineering drawings, change orders, etc. and maintain project documentation as necessary.
• Partner with maintenance and utility teams to ensure maintenance requirements are duly considered in asset design, support updating of maintenance procedures/work instructions and imparting capabilities for asset maintenance.
• Partner with reliability teams to provide information for setting up maintenance master data, contribute to total asset lifecycle management and support reliability initiatives for all F&E assets.
• Assist in preparation of capital budget. Support the technology transfer of new products/ processes to the Singapore site as required. Support qualification of new equipment or modifications to existing equipment as required.
• Support risk assessments, impact assessments and implement CAPA as required.
• Support in raising Planned event records in Veeva change management system to get GMPimpacting project scope approved for execution.
• Comply with site Safety, Health & Environmental (SHE) requirements, never put oneself and others at safety & health risks, and report any workplace accidents, near misses and hazards as soon as practicable.
• Observe all site security measures at all times, and report any suspicious characters/objects & damaged security mechanisms to Site Security immediately.
• 
  
• Embody PT Lean Production System (LPS), while demonstrating a continuous improvement mindset and behaviors through the use and application of LPS tools for continuous improvement initiatives.

About You:

• Bachelor of Science/Engineering or higher in a scientific or engineering discipline
• At least 5 years' experience as a design/project engineer/process engineer or related technical discipline in the pharma/biotech industries.
• Advanced knowledge of engineering concepts, master specifications, equipment validation and qualification, safety principles, quality systems and cGMP requirements.Working knowledge of site finance and procurement policies relating to capital projects. Working knowledge/experience of procedures related to construction, field safety, welding/installation, passivation, polishing and cleaning etc.
• Experience in working with Veeva planned events change management systems is preferred.
• Able to develop solutions to complex problems using sound engineering judgment and advanced engineering knowledge.
• Must be highly motivated, be able to work independently as well as in a team and have good organizational and oral and written communication skills.
• Willingness to embrace change, ability to adapt to rapidly changing circumstances and courage to challenge status quo when necessary with a view on continuous improvement and achieving targets.
• Goal-oriented, persistent and driven to achieve results. Willing to take accountability for his/her job assignments.
• Strong aptitude to acquire and apply engineering knowledge and project management skills. Positive attitude towards continuous learning and contributing his/her expertise within and beyond the assigned work area.
• Works effectively with other colleagues and partners. Ability to foster a good exchange of ideas from working teams and communicate effectively to members of the project team and stakeholders. Think beyond department and functional boundaries.

Duration: 9 months (From Jan/Feb2024), option to extend depending on performance and business needs.

Business Support

We are looking for a Business Support who is capable and enthusiastic about a role that requires proactive communication skills, good office management capabilities, and an appetite for teamwork, working with managers in supporting the business.

As the Business Support, you are responsible for the daily commercial and administrative duties of the business and supporting the team with requirements. Reporting to the Managing Director / Business Manager, you will also be assisting in the administrative, operations and business teams, handling confidential and time-sensitive materials. This role will provide a great stepping stone in your career, you will gain valuable knowledge and skills as you build towards a Business Management role.

About us

We are a small entity but part of a listed organisation in Japan. We work with clients throughout the Asia Pacific on feed ingredients and agri-commodities. The company has committed to a growth plan of expanding its product portfolio in the next 3 to 5 years and to support our growth strategy, we have created this new role to join us on a full-time basis. At the heart of everything we do are our Values “Go Explore, Keep Learning, Build Trust, Work Together” and we are looking for a Business Support who believes that these values make us stronger and embrace them as their own.

Business:
- Research to provides advice on Import & Export custom requirements for the company
- Provide sequencing results Data delivery from server to Hard disk or via Cloud for local & overseas customers.
- Facilitate processing of documents related to business permit
- Provide insightful, accurate and comprehensive analysis
- Work closely with business units to assess feasibility of report requirements

Admin:
- Overseeing general operations needed for a smooth- running office.
- Coordinate the repair and maintenance of Office equipment

Finance:
- Data entry in system relevant to various area for instance of fixed assets, sales, purchases, payment, and cost/expenses
- Assist in Accounts Receivable duties such as maintaining and following up for the Outstanding Payment list, Invoice creation and liaising with the Sales Team to obtain Invoice payment from customers.

Operation:
- Provide support to ensure shipment compliance
- Support commercial activities and despatch coordination (Between customers and service provider)
- Handle samples or inventory receiving, sorting, packing, log keeping, ensure quantity and storage location are kept in high accuracy.

Work closely with each internal departments to ensure productivity and effective support.
Any other task as assigned.

We value our employees and in return for this new role we offer:

• Career Advancement within Group of Companies
• Performance Bonus
• Competitive Salary with Medical Benefits
• Continuous training, support and focus on your personal and professional development
• A truly diverse working environment where differences are embraced, and a family-friendly culture is promoted

Who will be the right candidate?

We are looking for somebody with the right attitude and has the ability to always be one step ahead of what is required, and have the confidence to take ownership. The successful candidate can start immediately.

Skill & Competency

• Independent, initiative, eagerness to help and learn
• Meticulous, organized, systematic and detail-oriented
• Passion for problem-solving and increasing efficiency in a startup environment
• Handling experience for day-to-day work
• Working experience with Service Provider, System Integrator, or IT Company setup
• Microsoft suite knowledge, or other computerized accounting software
• Active participation in strategic planning process, developing administrative processes

Requirement:

• Any Tertiary Education with minimium of 3 years' working experience
• Willing to be flexible and deal with a fast-changing dynamic work environment
• Training and Guidance will be provided for candidates that have good attitude to pick up this role.

Work Period: 1 May 2024 to 30 April 2025

Work Hours: Monday to Thursday : 7.00am to 4.00pm Friday : 7.00am to 3.30pm ( 30 minutes lunch break)

Job Responsibilities:

Classroom/Academic Studies-Related Duties

1. School General Office Counter duties, include attending to the needs of staff and students walking into office and attending to phone calls.

2. Assist in typing/printing test/examination papers, work sheets,notes, etc.

3. Assist teachers in preparing teaching materials.

4. Assist HOD Science in preparing the equipment and resources for Science programmes.

5. Assist SH Partnership in distribution of goodie bags, etc.

6. Assist teachers in collection of forms and monitoring of attendance for programmes.

7. Assist in examination activities, tours and excursions.

8. Assist in in-house oral examination as time-keeper/coordinating flow of class movement to examination area.

Other Duties

1. Assist in keying/updating data: pupils’ particulars, marks/grades, Physical Fitness Test Results, School-based survey etc.

2. Assist Teachers and Office to call students or parents to follow up on issues.

3. Do stock-inventory for items.

4. Help in canteen/recess/bus bay duties: supervising pupils to ensure safety, providing basic first-aid to pupils who sustain injuries and contacting parents of pupils who are unwell during recesses.

5. Assist in the decoration of school premise for festivities, celebrations and special function.

6. Assist teachers in maintaining/updating school bulletin/notice board

Job Requirement :

At least

5 GCE 'N' Level Passes including or

3 GCE 'O' Level Passes or equivalent

Good communication, inter-personal skills and patience with young children

Preferably have administration experience working in schools

EA: 22C1322

EA Personnel: R23115755

Embark on a Career That Impacts Lives

Are you a university student in Singapore looking to jumpstart your career path, or seeking a dynamic role in a fast-growing industry? The role as a Financial Advisor offers the perfect blend of flexibility, entrepreneurial spirit, and unlimited earning potential. Join us and explore a fulfilling career in financial consultancy.

Key Responsibilities:

· Financial Strategy Development: Assess clients’ financial situations to devise strategies that meet their financial goals.

· Insurance and Financial Advice: Provide guidance on insurance and financial planning in areas like retirement, education, and investments using our comprehensive product suite.

· Client Relationship Management: Regularly review and follow up with clients to adapt their financial plans to life changes.

· Financial Analysis: Prepare and interpret financial summaries, investment reports, and income projections for clients.

· Client Network Building: Establish and maintain strong relationships with a growing client base.

Benefits & Rewards:

1. Tailored Training: Gain essential certifications and skills through structured courses, with ongoing support from dedicated managers.

2. Funding Programme: Benefit from our corporate financing scheme, supporting you in the first 24 months of your career.

3. Attractive Rewards: Experience our 'work hard, play hard' ethos, with incentives for top performers.

4. Flexible Income Structure: Earn uncapped income through a multilayered incentive system, including commissions, performance incentives, annual bonuses, and exclusive incentive trips.

Qualifications:

· Obtained a poly diploma, JC cert or degree in any field.

· Driven by results and motivated by performance-based rewards.

· Strong interpersonal skills with a passion for empowering others financially.

Ideal for University Students / Fresh Entry / Mid-Career:

· Flexible Working Hours: Perfectly suitable for balancing studies and work.

· Entrepreneurial Experience: Learn how to manage and grow your own business even while studying.

· Mentorship from Success Stories: Be guided by mentors who began their successful careers as students, including one who earned S$90K/month during their days at NUS.

· Embark on this journey to not just build a career, but to make a meaningful impact. Apply now and shape your future while shaping others!

Senior Customer Support Associate ( Rotating Shift)

As a Customer Support Associate, you will be responsible for handling in-bound calls, facsimiles, and email requests for general enquiries within the company targeted service standard levels.

Highlights

• Industry: Healthcare
• 1 Year Contract (Convertible to permanent position based on performance)
• Rotating Shift: 8 hours / shift (Allowance provided)
• Remuneration: Up to $3000 (Depending on experience)

Challenges

• Respond promptly and professionally to patient inquiries.
• Provide accurate and clear information.
• Attending to general health guidelines
• Address and resolve patient concerns, complaints, and issues in a courteous and effective manner.
• Escalate complex issues to appropriate departments or supervisors as needed.

What it takes:

• Diploma in any discipline / GCE O Levels
• Experience working in Call Centre / Customer Service / or those from Consumer Sales seeking for a non-sale role.
• Able to provide quality customer service to patients over the phone.
• Good communication skills

Interested candidates please kindly send your updated CV to rei @talentsatwork.sg or WhatsApp 9051 2191 for more information.

Rei (EA Reg No: R2199207)
EA Licence No:21C0501

*We regret to inform that only shortlisted candidate will be notified. Thank you.

Job Description
- Prepare quotations and provide support to the management and external sales staff.
- Team meeting reports and follow-up activities
- Maintain and update sales and customer’s records
- Generation of periodical reports, and other statistics for the Sales Department
- Arrange delivery and prepare invoices with supporting documents.
- Ad-hoc administration in other work areas as and when required/necessary

Requirements

• Diploma or higher in related field
• Minimum 1 year of experience in sales
• Ability to effectively communicate information
• Working knowledge and experience in SAP System (Quotation, Order Entry, Invoicing and Delivery documents).

Maltem Asia is currently seeking a Desktop Support Engineer (Trading Floor) for an Energy Client based in Singapore.

Responsibilities :

• Provide 1st & 2nd line support by telephone, mail or in person.
• Identify, track, and resolve hardware and software incidents that affect the end-users
• Active filtering, handling, coordination and follow-up of IT service requests
• Provide user assistance in a broad sense including tablets, Smartphone’s, ... via all the Client's communication means such as :

Phone, Mail, IT Corner, Yammer etc.

• Ensure Workstation Assets Management
• Be able to master, set up and configure workstations
• Coordinate technical assistance to resolve operational issues provided by internal and
• external service providers
• Liaise with external suppliers to ensure delivery to agreed standards and timescales
• Prepare accurate and timely support documentation where required
• Work with Infra Operations lead on modernization projects
• Work with European Helpdesk teams to collaborate on issues
• Weekend work with desk moves and maintenance work
• Writing of scripts for creating automatic task schedulers and creating automation tools with Python or PowerShell

Mandatory Requirements :

• 3 years relevant working experience.
• Bachelors Degree in IT and relevant Certifications (ITIL, MS Certifications).
• Trading Floor experience working with Traders.
• KVM Switching for all Microsoft PCs.
• Windows 10 migration to Windows 11 Environment
• STRONG in Excel Pricing Sheets
• Market Data Apps (Bloomberg, ICE, Reuters)
• Collaborative tools -Teams / Office 365 / Active Directory / SCCM / ServiceNow
• Troubleshooting Laptop, Desktop, etc.
• Comfortable to perform Out-Of-Office standby support.
• Interactive behavior : Active Listening and communication skills, team player
• Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation
• Personal effectiveness : Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability

Good to have :

• Experience in Servers and Network appliances
• CLI & Desktop Patching Server
• Troubleshooting Network Issues
• Programming : Python / PowerShell

Responsibilities

• Able to support our IT client in existing project
• Develop hardware circuits in accordance with design specifications and verify their performance.
• Workbench integration and test interface support.
• Support in hardware testing and troubleshooting.
• Delivery of all required documents (Hardware Design document, Test Procedure results, etc).
• Support in Firmware testing
• Any other ad-hoc duties as assigned by supervisor.

Requirements

• Diploma / Degree in engineering / IT or relevant fields
• At least 1 year experience in hardware design and software testing
• Good in MS Office

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Main Purpose of the Job:
The Parts Advisor (Parts Counter) sells parts over the counter and answer enquiries from
customers. He/she assists customers in selecting required parts in a friendly professional and
efficient manner via the electronic parts catalog. Guaranteeing customer satisfaction and loyalty
are top priorities. He/she is the main contact person to the technician in material request. He/she
reports to the Asst Parts Manager / Parts Manager.

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Client Communication:Interacting with clients to understand their needs and address inquiries.
  Providing assistance and guidance to clients regarding products or services.
  
• Problem Resolution:Resolving customer issues or concerns efficiently and effectively.
  Collaborating with other departments to address complex problems.
  
• Account Management:Managing and maintaining client accounts.
  Updating account information and ensuring accuracy.
  
• Product or Service Knowledge:Developing a deep understanding of the company's products or services.
  Staying informed about updates or changes to products/services.
  
• Training and Onboarding:Assisting clients in the onboarding process.
  Providing training and support to clients on using the company's products or services.
  
• Documentation:Maintaining accurate and up-to-date records of client interactions.
  Documenting issues and resolutions for future reference.
  
• Cross-functional Collaboration:Collaborating with sales, marketing, and other departments to ensure a unified approach in serving clients.
  Sharing client feedback and insights with relevant teams.
  
• Feedback Collection:Gathering feedback from clients to identify areas for improvement.
  Conveying client feedback to the appropriate departments.
  
• Policy Adherence:Ensuring that clients adhere to company policies and procedures.
  Addressing any non-compliance issues in a professional manner.
  
• Upselling and Cross-Selling:Identifying opportunities for upselling or cross-selling additional products or services to existing clients.
  
• Technology Proficiency:Using and understanding relevant software or tools for account management and support.
  
• Bilingual in Tamil and Bangladeshi

Human Resource Executive (Line Support) – Jurong – 5.5 day week -Singaporeans only

• Collaborate closely with HR team and related departments to deliver a full spectrum of HR services to the assigned departments.

• Provide guidance to Line Managers on performance management related matters, resolve ER issues and address grievances, training & development, payroll matter

• Participate in leadership meetings and proactively provide inputs to the development of business and operational plans/ initiatives.

• Work effectively and achieve synergies in various processes concerning performance appraisal exercises, mass salary reviews and bonus exercises, recognition and development award nominations, budget exercises etc.

• Monitor and report on manpower and succession planning.

• Develop a keen understanding of business/ function needs and objectives, analyse trends and metrics so as to provide effective HR solutions to the stakeholders.

• Proactively identify gaps in the existing processes, propose and drive changes necessary to establish good HR practices.

Requirements

· Candidate must possess at least a Diploma in Human Resource Management or equivalent.

· At least 2 year(s) of relevant working experience

Salary Range : $3,000 to $3,500

contact Grace 87952790

Admin | Customer Support | Training Provided | Bedok

Location: ESR BizPark @ Chai Chee (Bedok)
Working days & time: 44 hours a week
Salary: $2,000 - $3,000

Job Descriptions:

- Attend to enquiries via Phone Call, Email, WhatsApp and Walk In

- Checking and marking of class attendance

- Handle daily and monthly accounts

- Organizing Company Events

- Selling of Leotards/Handgrips – Monthly stocktake required

- Ensure tidiness of the front desk area

- Proficient in MS Office application, especially MS Word and MS Excel

- Support with invoices processing and purchase order

Requirements:

- No experience required, training will be provided

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Key Responsibilities

1. Support enquiries for Employment Terms and Conditions (and country specific provisions)
2. Point Mgrs./EE's to information on enquiry of HR Programs/Policies/Processes/Systems
3. Provide admin support on EE Separations
4. Admin role in ER documentation
5. Admin support for Mobility requirements
6. Admin support for Staffing needs
7. Provide information to Mgrs./Employees with enquiry on resources avail for development needs
8. Admin support on Payroll tasks
9. Admin support enquiries on Rewards programs

Functional Knowledge

• Demonstrates conceptual knowledge of theories, practices and procedures within a discipline

Business Expertise

• Applies general knowledge of business developed through education or past experience

Leadership

• No supervisory responsibilities; accountable for developing technical contribution

Problem Solving

• Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments

Impact

• Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines

Interpersonal Skills

• Exchanges straightforward information, asks questions and checks for understanding

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Roles and Responsibilities:

The Technical Support Engineering II is responsible for supporting Field Service Engineers and Customers through the different communication channels adopted.

Strive to resolve difficult problems relating to product deficiencies or user errors within the shortest time.

This role is tasked with maintaining product knowledge within the Tech Support group to manage escalated technical support requests.

The person in this position may also conduct training on products.

• General expert on several Alcon products.
• Generate Knowledge Articles based on the review of trends on service requests.
• Monitor and respond to GTS Now (service hotline and email/ticket support) service requests for the products he/she is trained on.
• Participate in training classes as assisting trainer or trainer in development
• Support in planning, coordinating and defining the content of product-specific training in coordination with all training locations.
• Collaborate with the Training Team when creating or reviewing training content
• Requires occasional travel, 20%

Education:

• Bachelor’s Degree or equivalent years of directly related experience

Experience (Years):

• Minimum 3 Years of Relevant Experience in Ophthalmology / Medical Device Industry in Technical Services roles.
• Experience in installing, maintaining, and repairing medical device equipment.
• Excellent problem-solving skills and ability to analyze complex technical issues.
• Strong communication skills, both verbal and written, with the ability to convey technical information clearly and concisely.
• Detail-oriented with a commitment to delivering high-quality results.
• Ability to work effectively in a fast-paced, dynamic environment.

Preferred Experience:

• Bachelor's degree in engineering or a related field. A focus on biomedical engineering or medical device technology is preferred.
• Experience troubleshooting and resolving complex issues on medical devices.
• Experience in technical service training to Field Service Engineers.
• Electrical/Electronic, Mechanical, and Optical Systems level training.
• Experience with networked products and installing medical devices in networked environments.

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers

Job Description

The Production Support Lead is responsible for providing L1 and L2 support for Java applications covering 24 x 7 services. Required to provide technical support or guidance, troubleshoot and resolve technical issues, and with other departments to identify and resolve Application issues. (Splunk experience is mandatory.)

Required Technical Background:

• A high degree of analytical, troubleshooting and problem-solving abilities having experience with 8+ years of Java Production Support (In L1 and L2 Support).
• Knowledge of multi-tier application architecture.
• Experience with web technologies and internet-based applications.
• Experience working in an on-call and 24x7 Support Systems.
• Monitoring experience and working knowledge of log analysis tools like Splunk, NGINX, App dynamics, Grafana, Epic etc
• Knowledge of object-oriented languages (e.g. Java, J2EE, Spring or other MVC framework). SOAP and Restful are a plus.
• Working knowledge of Linux/unix
• Understanding of Oracle database servers. NoSQL database is a plus.
• Knowledge of Spinnaker, Jenkins, Ansible and Python is required.
• Knowledge of load-balanced environments such as BigIP F5, Cisco, or Citrix.
• Knowledge of any issue/problem tracking system, such as ServiceNow.
• Basic knowledge in diagnosing network-related technical issues.
• Work ticket to solve technical issues and troubleshooting skills
• Knowledge of Tomcat based applications.
• Assist the business in identifying the appropriate solution based on their needs
• Communicate with stakeholders in other departments when necessary to identify and resolve Application issues
• Participate in ongoing training sessions, including product knowledge, internal policies, and security practices.
• Monitor the health of the Applications and work on incidents and follow up on them until closure.
• Update knowledge base articles as needed. Confluence is a plus.
• Escalate unresolved incidents or open new ones as appropriate.
• Support team in resolving issues and cross training
• Good understanding of SLAs and KPIs for Production Support

Job Description & Requirements
The role of a Sales Support Executive / Coordinator / Admin is responsible for rendering all the after-sales support services to the customers. This includes processing of orders, preparing internal & external credit notes, payment collection, preparation of quotations, contracts, mailers, samples and coordination with other departments.

Specific Responsibilities
1. Responsible for taking customers’ orders via phone or email, input into system, print and sort the invoices.

2. Responsible to prepare internal & external credit notes.

3. Responsible for payment collection from customers.

4. Assist in the preparation of quotations / contracts / mailers / samples for sales team.

5. Assist point between customers and logistics department on all logistics matters.

6. Assist to check and coordinate on supply issues with warehouse, purchasing and production departments.

7. Maintain and replenish sales samples drawers.

8. Attend to office deliveries/mails as we do not have receptionist.

9. Assist in the preparation of the monthly report on sales performances to the management for sales performance evaluation when required.

10. Any other area of responsibilities that the company deems necessary.

Competency Requirements
1. GCE ‘O’ level.
2. NAV/Microsoft Dynamics 365 Business Central will be an added advantage.
3. Communication skills for coordination and customer service.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

Front Desk Officer | Receptionist | Customer Support | Ubi

• Working Hours: Monday to Friday (7:45am – 5:15pm) + alternate Saturday (7:45am – 11:45am)
• Salary: $1800 - $2400
• Working Location: Ubi

Requirements:

• Preferably with receptionist or customer service experience.
• Candidates with hotel lobby or with flight attendant experience would be an added advantage.

Job descriptions:

• Handle phone calls, answer general enquiries, take/pass messages to recipients.
• Greet, check in and announce customers’ arrival.
• Check visitors in and direct them to specific destinations.
• Responsible for incoming mails, parcels and front desk’s petty cash.
• Manage hardcopy filing of front desk’s monthly report.
• Coordinate with chauffeur on pickups and sending off customers.
• Summarise and verify retail transactions settlement for account use.
• Custodian for customer area’s cleanliness.
• General adhoc admin duties that may be assigned from time to time.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Roles and responsibilities

• Maintain the general cleanliness of school environment and upkeep of school facilities.
• Provide support for routine operational tasks and ad-hoc tasks such as logistical support for school events and activities (including transporting and arranging furniture and equipment).
• Assist in the school’s afety, security and crisis preparedness activities, e.g. arming and disarming of school alarm system, reporting faults in school premise in a timely manner.
• Assist in the printing of school materials.
• Any other assigned duties.

Requirements

• A team player.
• Preferably prior experience in cleaning, logistics or simple administrative duties.
• Physically fit.

Salary: $1700-$1800/month

Location: Yio Chu Kang Sec / AMK Ave 5

Contract Period: 1 March 2024 to 31 Dec 2024

Working hours:

Mon to Thur 7.30am to 5pm (includes 1 hour lunch break);

Fri 7.30am to 4.30pm (includes 1 hour lunch break)

• Reputable Technology Company
• Competitive Salary & Competitive Bonus
• Company Pick Up Available

What you will be doing:

• Provide on-going L1.5/ L2 maintenance support for systems/applications
• Attend to user queries; Analyze, investigate and resolve issues reported
• Support in regular server maintenance, systems monitoring, backups, patching and daily health checks

What you need to have:

• Diploma/Degree in computer science/IT with at least 4 years of relevant experience
• Experience in applications support or similar activities
• Ablility to provide standby support when required

Salary will commensurate according to Candidates’ Work Experience & Qualifications

To apply for this job opportunity, click on APPLY NOW. We regret that only short-listed candidates will be contacted shortly.

EA License No: 14C7092

EA Registration No: R2199193 (Frieda Chan)

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.