• Supporting and communicating with end users regarding their IT issues
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.

To Apply:

Interested candidates, who wish to apply for the above position; please click the "Apply Now" below and send in your resume to <[email protected]>

We regret that only shortlisted applicants would be notified.

Bautista Gia Grace De Guzman | REG No : R23111973

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. You also acknowledge that you have read, understood, and agree to the said Privacy Policy.

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: Sales Coordinator / Sales Support Executive
• Working Location: East - Paya Lebar
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS
• Duration: Permanent

Key Responsibilities

• Provide after-sales support
• Prepare quotations and provide support to the sales team
• Service client and attend to their inquiries
• Assist in marketing campaign and materials
• Make calls to potential and existing customers to get appointment settings for Sales Department
• Ad-hoc administration in other work areas as and when required/necessary

APPLY NOW!!!

• Min. Diploma
• Min. 1 year of working experience in a related field
• Training is provided to an inexperienced candidate
• Proficiency in Photoshop will be an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65788 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• To diagnose and resolve software and hardware related incidents, including operating systems
• Breakfix replacement of hardware parts to resolve issues
• To escalate complex issues to next level for assistance
• Provide accurate and timely documentation in IT Service Management Tool
• Perform IMACD service requests (install, move, add, change & decommission) of IT equipment and software.
• Maintain a high level of customer satisfaction

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering or relevant
• Prefer with some experience in Desktop support
• Working in a Bank environment
• 5 days work at Raffles Place
• Salary $2500 - $3000
• Start work immediately or within short notice

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

About US (GEMS):

ENGIE Global Energy Management & Sales (GEMS) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation.

ENGIE is a global reference in low-carbon energy and services with a leading energy management business, piloted by its entity "Global Energy Management & Sales" who built its savoir-faire managing the Group’s large and diverse asset portfolio over 20+ years.

3,600 employees around the world develop our solutions, through +20 international business platforms. We cover the full energy mix: renewable and thermal power, natural gas & LNG, biomass, environmental products. Our experts provide tailor made solutions based on a wide range of savoir-faire in energy management with a strong focus on decarbonation and decentralization.

Our 190,000 clients span the entire value chain: producers, asset developers, financial players, utilities, distributors and industrials. Our global reach and strong local presence enable us to offer these diverse clients tailor-made services and respond to rapid changes in mature or emerging markets alike.

Our 4 expertises:

• Asset management
• Energy transition services
• Energy supply & global commodities
• Risk management & market access

At GEMS we encourage breakthrough results, team spirit, curiosity and innovation while preserving the right work/life balance for you.

More info on GEMS Hub (https://gems.engie.com) or LinkedIn (https://www.linkedin.com/company/engie-global-energy-management-solutions).

Context:

One of the world’s largest utilities in a large and highly diversified energy portfolio, including electricity, natural gas, and other fuels, CO2 and environmental products, and provide a range of trading risk management solutions to all types of market participants. Activities currently include trading of LNG, carbon emissions, biomass and freight, power and gas, and the provision of energy risk management services.

Client is looking for an IS HELPDESK & INFRA SUPPORT, to improve the reliability of the existing systems, and support the development of the new systems.

The role is based in Singapore and requires many interactions with the teams in Europe. Business trips to Europe may require from time to time. As a member of the IT team in Singapore, the IS HELPDESK INFRA SUPPORTis also expected to contribute to the cohesion of the IT team.

Role:

The main activities of the IS HELPDESK & INFRA SUPPORT are:

• Provide 1st & 2nd line support by telephone, mail or in person.
• Identify, track, and resolve hardware and software incidents that affect the end-users
• Active filtering, handling, coordination and follow-up of IT service requests
• Provide user assistance in a broad sense including tablets, Smartphone’s, ... via all our communication means like phone, mail, IT corner, Yammer, etc.
• Ensure Workstation Assets Management
• Be able to master, set up and configure workstations
• Coordinate technical assistance to resolve operational issues provided by internal and external service providers
• Liaise with external suppliers to ensure delivery to agreed standards and timescales
• Prepare accurate and timely support documentation where required
• Work with Infra Operations lead on modernization projects
• Work with European Helpdesk teams to collaborate on issues
• Ability to think on your feet and use initiative
• Weekend working being involved with desk moves and maintenance work
• Writing of scripts for creating automatic task schedulers and creating automation tools with Python or PowerShell

Hard skills:

• Must have: Troubleshooting Laptop, Desktop, etc.
• Good to have: experience in Servers and Network appliances

Education and professional background:

• Degree Level IT or Engineering certificate along with Microsoft certifications (or planned)
• Experience of working within financial services preferably trade floor experience (not essential)
• Technical/Business Skills
• Windows 10 & Windows 11 environment o Market Data Apps o ITIL environment
• Collaborative tools -Teams/office 365 / Active Directory / SCCM / ServiceNow
• Behavioural and social skills
• Interactive behaviour: Active Listening and communication skills, team player
• Problem solving: Issues perception, analysing, practical thinking, creativity, innovation
• Personal effectiveness: Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability
• Programming: Python (added advantage)

Language:

• Must have: English: fluent
• Good to have: Chinese, Japanese & French : Added advantage

Travels:

Able to travel from APAC Region if required

If you meet these requirements, then you are the talent we are looking for. Do not waste time!

Apply environmentally friendly CV, regardless your gender.

ENGIE Global Energy Management & Sales is committed to create a gender-neutral environment that unlocks the potential of everyone and provides equal employment opportunities for all individuals.

All our positions are open to people with disabilities, please let your recruiter know if you need reasonable accommodations to be able to participate in the recruitment process, they will be happy to assist you.

About ENGIE:

Our group is a global reference in low-carbon energy and services. Our purpose (“raison d’être”) is to act to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally-friendly solutions, reconciling economic performance with a positive impact on people and the planet. We rely on our key businesses (gas, power, renewable energy, services) to offer competitive solutions to our customers. With our 96,000 employees, our customers, partners and stakeholders, we are a community of Imaginative Builders, committed every day to more harmonious progress.

Job Descriptions:

• Provide after-sales technical support to all local and regional customers.
  - Manage coverage of on-site, telephone, email, and other remote technical support to customers in a timely and effective manner for all products
  - Provide technical advice and recommendations to customers to resolve issues
  - Escalate and update internal team on the product issues and follow up closely of the progress/solutions with customers
• Liaise with HQ and subsidiaries companies for any product or technical issues.
• Provide necessary hands-on training to internal team (e.g., technicians) to handle fully test of product or system to ensure it functions properly and meets the specification.
• Support QA team in system testing which include Factory Acceptance Testing, Interface Factory Acceptance Testing as well as Site Testing

Job Requirements:

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma in Engineering or equivalent.
• At least 1 - 2 years of quality engineering experience working in manufacturing environment.
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage.
• Demonstrate responsiveness and promptness in meeting company’s needs.
• Act with a high level of integrity.
• Act resourcefully to ensure that work is completed within specified time and quality.
• Willing to travel
• Proficiency in Chinese Mandarin will be an added advantage.

Benefits:
Competitive salary, performance-based bonuses, health benefits, and opportunities for professional development within a dynamic and growing organization.

Job Scope:

• Coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the centres
• Activities may include Outreach and engagement of seniors within service boundary, Active ageing programme, Befriending and Buddying and Care & support services
• Develop and implement outreach plan to seniors.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines
• Conduct needs assessment survey if necessary.
• Initiate a case record file for elderly household in the assigned territory and capture the needs of the seniors.
• Establish and motivate seniors to be active, healthy, interdependent and purposeful.
• Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and co-operation . 
• Network with other agencies to establish additional avenues of help for the welfare of the seniors

Requirements:

• Min Degree in any field of study from a recognised institution
• Min 2-3 years of relevant community engagement / outreach support work experience from a Healthcare / Eldercare industry
• Prior relevant work experience holding supervisory position would be good
• Comfortable interacting with elderly clients

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Are you looking for a fun and unique working environment? Join Our Team and Be Part of Something Extraordinary!

Currently, we are seeking a highly skilled professional to join our dynamic team and assist us in making an unprecedented positive impact! Are you people-centric? Do you have what it takes to make an impact?

Company Description
At We Are Caring, we are not only a company but also a movement committed to transforming the world through ethical recruitment and providing fair job opportunities for Migrant Domestic Workers (MDWs). As a global leader in social impact, supported by the DBS Foundation, we aim to change lives and make a difference.

1. Commercial Responsibility

- Manages the Order Portfolio and prepare customer meetings/presentations.

- Consolidates monthly sales report from customers.

- Manages the request of credit and debit notes for customers (margin compensation, cost discrepancies or defective claims).

- Handle pricing updates for customers (cost price, retail prices, discounts, margin etc).

- Prepare statistic reports to support promotion plans on discontinued and slow movers.

- Manage shipping schedule and follow-through with commercial team, planner, logistics for order delivery and documentation requirements.

- Manage master customer data files (commercial conditions, project’s status, etc.).

- Manage the discontinued skus files and inform the customers.

- Coordinate with mktg team to manage changes of visuals and shipments of mktg materials.

- Other miscallaneous office maintenance.

2. Customer Relationship Responsibility

- Manages customer relations together with the Key Account Manager .

- Propose new orders for customers based on availability inventory list, best sellers, newness.

- Handle customer/consumer enquiries and direct after sales/returns/short shipment request to Customer Service.

3. Administrative Responsibility

- Sourcing and booking of travel arrangement for the department.

- Ordering and maintaining samples/Catalogues.

4. Coordination for Buying Presentation

- Prepare for bi-yearly buying presentation in Italy, HK and Singapore

- Contact customer and manage buying presentation schedule.

Requirements:

- Degree graduate in Business/Marketing.

- Working experience in similar sales/marketing coordination/executive role.

- Those with exposure in Travel Retail will be highly regarded.

- Proficient in Microsoft Office Applications, especially in Power Point Presentations and Excel (spreadsheet functions like V-Lookup, concatenate, etc.).

- Excellent planning, organisational and analytical skills.

- Independent and self-motivated individual, with strong interpersonal and comm. Skills.

- Willing to travel (20-30%).

Niharika Shrivastava

EA LIcence No.91C2918

Personnel Registration No R1223537

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Are you looking for a fun and unique working environment? Join Our Team and Be Part of Something Extraordinary!

Currently, we are seeking a highly skilled professional to join our dynamic team and assist us in making an unprecedented positive impact! Are you people-centric? Do you have what it takes to make an impact?

Company Description
At We Are Caring, we are not only a company but also a movement committed to transforming the world through ethical recruitment and providing fair job opportunities for Migrant Domestic Workers (MDWs). As a global leader in social impact, supported by the DBS Foundation, we aim to change lives and make a difference.

Cornerstone is a premier Independent Financial Adviser and Exempt Insurance Broker with over two decades of experience. We offer financial advisory, corporate risk solutioning and private wealth management services. Our products and solutions span across numerous channels and platforms.

To support our ever-growing financial advisory business, we are seeking for like-minded and highly motivated individuals to join our Financial Advisory Team.

Responsibilities

- Foster and enhance strong relationships with your prospects and clients.

- Establish and anticipate the financial goals and current situations of clients.

- Provide suitable financial solutions to meet client’s objectives.

- Aim to grow your current network of clients through business development methods such as networking events, client referrals and intermediary services.

- Keep up with market developments and work closely with the management team to offer insightful financial solutions to clients.

- Serve as a trusted partner advising clients on financial matters.

- Strong team player who can elevate the team’s knowledge and experience in order to establish credibility and gain trust from clients.

We Provide:

- Comprehensive and structured training programmes

- Strong support from an experienced management team

- Unlimited growth opportunities

- Flexible working arrangements

- Endless earning potential

- Vibrant & Supportive team environment

Qualifications & Requirements

- At least a full certificate in GCE ‘A’ Level, Diploma awarded by a polytechnic in Singapore or equivalent, Degree holders in any field.

- Age 21 years old and above

- Relevant CMFAS papers (Subsidised by Firm)

- Motivated and Self driven

- Excellent Interpersonal skills

- Willingness to learn and result orientated

- High level of Professionalism and Integrity

• 5-10 years of hands-on application management experience, preferably in the Asset Management business
• Strong skills in Windows batch, Tectia scripting, MS SQL Database, BMC Control-M Scheduler
• Good team player, Independent , proactive and self-starter with excellent interpersonal and communication skills
• Basic understanding of the front to back of Asset Management operations
• Experience working in an ITIL-driven environment, and working knowledge of ITIL principles

Application Support Engineer

• Working Hours: Shift Work
• Working Location: Central
• Remuneration package: Up to $4,500 + AWS + Performance Bonus

Responsibilities

• Running on 24/7 shift level 1 application support.
• Assist in the maintenance of 24/7 applications, high-availability systems
• Identify and document user and system issues
• Ownership of all issues that are raised, through to closure regardless of which development team or vendor ultimately resolves the issue
• Maintain a knowledge base of known defects, issues, process, techniques etc. Update and manage problem tickets appropriately
• Manage stakeholder relationships with management, other technology teams or end-user clients on a day to day basis
• Conduct application testing, support client application testing, and collect and summarize test result
• Create and maintain job schedules, job tracking, client communications, team communications, Web reports, and other documents that may be required
• Train users on applications and help them resolve application issues
• Liaise closely with business users and build good rapport
• Handle escalations and manage client expectations on an ongoing basis

Requirements

• Qualification in Computer Science or equivalent
• Experience with some programming languages(HTML,JAVA) will be an added advantage
• Excellent verbal and written communications skills, including the ability to create organized and informative reports, as well as comprehensive, accurate documentation
• Comfortable working directly with end users
• Willing to work on rotating shifts including weekends and public holidays

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43278" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

The Opportunity

• Exciting opportunity to work in Healthcare Industry (Fast Growing)
• Healthcare Operation Support
• 5 days office hour (On call support during rostering)

The Talent:

• Min 1 year of working experience in any healthcare organization or customer service experience
• A self-starter capable of working independently but also as part of a team

Job Description:

• Provide clinical support for continuity of clinical systems such as Sunrise Clinical Manager (SCM), Cerebral Plus (C+) and other clinical systems
• Gather feedback/requirements for clinical systems improvement
• Participate in clinical systems testing
• Facilitate with end -users training session
• Provide both onsite and offsite clinical support to the end-users pre and post implementation and during downtime procedures
• Provide 24 x7 on-call application support to end users through rostering

Next Step:
Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.

For confidential discussion, please contact Patricia Teo (Reg.No: R1873997) at her Email: [email protected]

All shortlisted candidates will be contacted. All the best!

Your new company:

Our client is a well known multinational financial institution that is known as a market leader both in Singapore and internationally.

Your new role:

Due to growth, our client is looking for a Senior Investment Advisor to work closely with Relationship Managers within the high-net work client base. Responsibilities will include providing bespoke and relevant investment advisory services as well as participating and facilitating webinars to be able to benefit the client's wealth management journey.

What you'll need to succeed

You'll be a degree holder with experience in a similar capacity and a knowledgeable understanding of key investment products. Ideally, you will have a good command of Bahasa Indonesia so you are able to support various key markets and be able to collaborate effectively with a strong sense of accountability.

What you will get in return

Working with this large organisation, there are many opportunities both internally and globally to ensure you are challenged and continue to grow. You'll be able to bring your true self to work in an environment where ideas and innovation are encouraged.

What you need to do now:

If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to me at [email protected].

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Personnel Registration No: R2094213 | EA License No: 07C3924 | Company Registration No: 200609504D

⌛Working days and Timing
• 6 Days work week, 1 off day on weekday
• 11am – 7pm
OK TO TRAVEL between Clementi and Parkway

Job Description
• Promote our New Year products and explain products in supermarkets.
• Inform customers on available promotions.
• Encourage customers to try new products and make suitable recommendations accordingly.

Requirements
• Must be willing to travel island wide supermarket locations
• Proactive and eager to promote products
• Good communication and persuading skills
• Able to commit the mentioned period

Commitment Period
• Jan 2024 to 29 February 2024, extendable

Interested candidates please send a copy of your resume to [email protected]

Lynn Ho

R23114223

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• Degree/Diploma in Electrical/Electronic/Computer Engineering/Information Systems or related discipline with minimum 3 years relevant experience.
• Atleast 1 year technical hands on experience on AWS Cloud and Redhat Enterprise system implementation and support.
• Managing system in cloud environments in accordance with the project requirement and system support role.
• Manage full system stacks from the OS through custom applications and system security using cloud-based computing environments.
• Monitor and analyse systems performance data, syslog, sysreport and tunes operating system (Linux and/or Windows) running in Cloud environment.
• Identifying potential bottlenecks in applications’ performance, troubleshoot and resolve Operating System and Application related incidents and issue according to customer’s processes.
• Manage the system patching and security hardening implementation.

Skills Required:

• Certification as an AWS or equivalent Cloud Computing Engineer is preferred. Certification in Linux System is an added advantage.
• Good knowledge in AWS architecture, network infrastructure, Active Directory, Linux Servers; hands-on experience on OS patching and hardening.

Omnicom Group invites applications for the position of IT Support Analyst, a crucial role supporting a rapidly growing agency. Reporting to the IT Market Lead, this role involves technical support across various office areas, emphasizing expertise in IT strategy execution, new technology adoption, and efficient system management.

Role of the IT Support:

• Execute IT strategy and goals, managing multiple projects and technologies simultaneously.
• Stay informed about new technologies within company guidelines.
• Ensure high availability of systems, enhancing efficiency through continuous process improvement.
• Demonstrate a strong understanding of information security principles and practices.
• Deliver solutions for new requirements and address technical issues in existing systems.
• Oversee projects end-to-end, collaborating with teams across different time zones.
• Perform ad hoc duties as assigned.

The Ideal Candidate:

• Highly motivated self-starter with energy to thrive in a demanding business and IT environment.
• Effective team player with the ability to work well with remote team members.
• Extensive technical services experience, including technical operations, solutions, and standards.
• Strong interpersonal and communication skills, with a customer-focused approach.
• Advanced decision-making and problem-solving skills, adept at navigating obstacles.
• Organize and manage local projects to completion.
• Stay updated on technology trends driven by a deep-rooted personal interest in technology.
• Detail-oriented while maintaining focus on the big picture.
• Thrive in fast-paced and rapidly changing environments.
• Handle difficult personnel situations with discretion, professionalism, and respect.
• Collaborate effectively with IT leadership across the region.

What's In It for You

• Join a world-class team.
• Work with the latest technology used organization-wide.
• Enjoy a fun, fast-paced work environment with numerous perks.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent. Diploma holders with the right experiences will be considered.
• Minimum of 3 years’ experience in IT.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Proven experience in IT support roles, preferably within the advertising and media industry.
• Strong knowledge of hardware, software, and networking systems.
• Familiarity with industry-specific software and tools used in advertising and media production is a plus.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills to collaborate with diverse teams.
• Experience with Windows and MacOS operating systems.

The primary role of an IT Support Engineer with our global company, Human8, is mainly to provide IT support to all internal users / employees by following the best practices in place, in a 1st and 2nd line multi-purpose role.

The position will involve a high level of customer service and support, proactive problem solving and an expectation of continuous service improvement of the Human8 infrastructure and support desk.

We are looking for a Service Desk Engineer to join our Global IT Operations team and support the growth of Human8 and its international expansion.

Together with your team members in the IT Operations team you will be responsible for the IT Service desk & support of all hardware and software.

You are able to align different service desk and regions in 1 unified process and maintain an international IT infrastructure.

With your knowledge and passion for technology, applications and IT systems you can take us a step further than the competition. You will share your knowledge with the users and guide them with training.

Provide support for 800+ users in +25 office locations around the globe, with occasional travel to other offices if required. Because of the different time zones you have to support there is willingness to work in different time zones (early or late shift).

Responsibilities

• Supporting our end users on hardware and software used at Human8.
• Maintenance and setup of end user devices (Windows & Mac).
• Managing the service desk.
• Creating documentation and training materials.
• Management of Office 365 and other licenses.
• Stock and asset management.
• Installation and support of IT equipment (Wi-Fi access points, printers, videoconferencing,…).
• Deploying new software.
• You will be involved in security operations (access control, configuration, patches, security updates, vulnerability scanning).
• Contact & follow-up with external suppliers for hardware purchases.
• Asset management and stock management (including wiping and disposal of devices).
• Monitoring of the IT environment.
• You can do magical things with scripting (small office automation tasks).
• You make and maintain procedures and other documentation.

Qualifications

• Bachelor in computer science or higher (or a proven track record in IT).
• Remote working techniques: Citrix, VPN, Remote desktop…
• You’re familiar with: routers, switches, TCP/IP, DHCP, DNS, FTPS, VPN, HTTPS, …
• Other relevant skills: Nessus, Qualys, antivirus, …
• Background of IT security techniques is a plus (technology, procedures, …) and you can help with maintaining the ISO 27001 certificate and improve our ISMS.

Knowledge of helpdesk software (FreshService, Zendesk, Jira, …):

• Good knowledge of software deployment automation and unattended installs
• Knowledge of IT networks, systems & security
• Security operations mindset

Excellent knowledge of Microsoft products and related services:

• Windows 10, Windows Server
• Active Directory, GPO, WSUS, DFS, Exchange Server, IIS, …
• System Center Configuration Manager
• Office 365 management and migrations
• Azure or cloud environments
• PowerShell scripting

You have at least 3 years of professional experience, but if you feel you’re the right candidate for the job please don’t hesitate to reach out!

Benefits & Perks

• Local perks & benefits
• Global hybrid working culture
• Diversity & Inclusion initiatives
• Team bonding events

About Human8

We're Human8, the human-driven consultancy, that connects brands with people and culture to drive positive change.

Human8 is the coming-together of 10 game-changing agencies from around the world: InSites Consulting, Direction First, Columinate, eÿeka, Join the Dots, ABN Impact, Answer Global, Space Doctors, Gongos, and Happy Thinking People.

We unite a creative, smart and ambitious group of +900 people across 23 locations under one vision: making brands more human by better understanding people and culture, empowering brands to take action, and enhancing the lives of the people they serve.

Work-life balance, essential financial knowledge, attractive remunerations

We are looking for university students or fresh graduates in Singapore to join us as a Student Financial Advisor. Are you are looking to kickstart your career, or seeking a meaningful role while studying?

This role offers flexible work arrangement, equipping you with essential knowledge on financial planning, along with attractive remunerations. Fret not, training & mentorship will be provided. Connect with us and explore a fulfilling career in financial advisory.

A day in the life of our Student Financial Advisor:

• Financial Strategy Development: Understanding your clients’ financial situations & goals to devise strategies that cater to their needs.
• Insurance and Financial Advisory: Provide a holistic approach on insurance and financial planning in areas such as retirement, education, and investments supported by our comprehensive product suite.
• Financial Analysis: Prepare and present financial summaries, investment reports, and income projections for clients.
• Client Relationship Management: Build strong relationships through regular reviews to adapt clients’ financial plans to life changes.
• Client Networking: Establish and grow a strong client base through networking & prospecting.

Benefits & Rewards:

• Tailored Training: Gain essential CMFAS certifications and skills through structured courses, with mentoring from dedicated managers.
• Student Funding Programme: Benefit from our corporate financing scheme specifically designed for university students, supporting you in the first 24 months of your career.
• Attractive Rewards: Embrace our 'work hard, play hard' work ethos, with incentives for top performers.
• Attractive Income Structure: Earn attractive income through a multi-layered incentive system, including commissions, performance incentives, annual bonuses, and exclusive incentive trips.

Qualifications:

• Minimum 21 years old with Polytechnic Diploma, GCE 'A' level Certification or Degree in any field.
• Result-oriented & highly-motivated.
• Strong interpersonal skills with a strong passion to serve.

Ideal for University Students:

• Flexible Working Hours: Suitable for students.
• Entrepreneurial Experience: Experience how to manage and grow your own business.
• Mentorship from Success Stories: Guided by mentors who began their successful careers as students, including one who earned S$90K/month during their days at NUS.
• Apply now and kickstart your career in financial advisory!

5-10 years of hands-on application management experience, preferably in the Asset Management business

Strong skills in Windows batch, Tectia scripting, MS SQL Database, BMC Control-M Scheduler

Good team player, Independent , proactive and self-starter with excellent interpersonal and communication skills

Basic understanding of the front to back of Asset Management operations

Experience working in an ITIL-driven environment, and working knowledge of ITIL principles

Key Skills required:

- IHS Markit EDM solutions
- MS SQL Database knowledge
- Windows NT batch, Tectia SFTP scripts skills
- Asset Management Business functional knowledge

Job Objectives

• Bank Technology and Operations (GTO) in Singapore is looking for an experienced Production Support to join its support team
• To provide proactive, timely, effective and efficient support to the business users
• To perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs
• To own issues and projects, and work with the various teams to develop solutions for the users
• To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution

Key Responsibilities

• The Production Support person is responsible for managing the Enterprise Data Management for Bank’s application including web GUI, SQL database and Tectia SFTP batch scripts.
• Work in the Production support team; Provide front-line support for incoming issues to ensure timely and effective resolution of user issues, queries and projects
• Adopt standard Incident and Problem Management workflow and processes, i.e. timely ticket, defect and incident loggings, proper change management process, and quality issue/impact emails
• Actively manage all incidents and issues to proper closure – escalate issues as appropriate to necessary teams and management
• Analyse, document and track all actions taken throughout the lifecycle of the issue including decisions made, successful and unsuccessful actions taken, and final steps executed for resolution. Evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues
• Participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users requirements
• Assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved
• Embrace standard Change Control Management practices, procedures and guidelines for application releases
• Engage vendor to provide solutions for the stability and sustainability of the production environment.
• Participate in annual DR/BCM activities or infrastructure related upgrade
• Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

Key Requirements

• Knowledge in HIS Markit EDM solution, MS SQL database, Windows/Tectia scripts, control-m job scheduling
• Degree in Computer Science / Engineering or related disciplines
• 5-10 years of hands-on application management experience, preferably in the Asset Management business
• Strong skills in Windows batch, Tectia scripting, MS SQL Database, BMC Control-M Scheduler
• Good team player, Independent , proactive and self-starter with excellent interpersonal and communication skills

Good to have:

• Basic understanding of the front to back of Asset Management operations
• Experience working in an ITIL-driven environment, and working knowledge of ITIL principles

Mon to Fri office hours

hybird work arrangement, 3 day office, 2 days WFH. 3k, max 3.2k + 1 month completion bonus

1) After-Sales Services

• · Correspond with clients by phone, email or facsimile for projects and other related matters.
• · Key contact window for client’s procurement group for spare parts and supervisor requirement.
• · Work as an overall account manager for the assigned client/s.
• · Review commercial contract terms & conditions
• · Prepare quotes and PO, both technical and commercial.
• · Responsible for following the rules assigned for determining margin and other considerations.
• · Be proactive in liaising with customers/vendors, procurement and engineering department to prepare quotations, etc. for after-sales services.
• · Arrange & attend meetings with in-house engineers, sales persons, etc.
• · Coordinating with client & accounts team for timely preparing and processing of invoices. Responsible for tacking invoices and timely payments.
• · Timely reporting of business activities and sales forecast to business group.

2) Data Management

• · Record keeping of all the technical communication, history of equipment, Changes & upgrades
• · Enter data and maintain project records and files
• (Mainly in electronic copy, including hard copy)

3) Administrative Support

• · Support group leaders for carrying out administrative jobs, such as record keeping, taking notes and providing MOM, arranging for travels etc.

Min Diploma and above

No experience needed as training will be provided.

Interested candidates, please email your resume to [email protected]

Jonathan Lim Jia Xiang

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R22110657

Job Scope

Leads the regional Service and Customer Support needs of customers served. Develops and drives the service business to exceed annual revenue and profit targets. The role will involve direct management of the ICOS and SPTS service support resources and coordinating support from other support orgs to ensure a positive customer experience for Packaging Channel customers across all product lines.

Customer Service

• Build strong customer relationships, establish technical credibility and penetrate at all levels of the customer’s technical organization
• Handles all facets of customer retention and satisfaction including participating in the resolution of customer concerns and defining and developing a customer contact strategy.
• Be proactive with customer management to identify potential areas of improvement and drive resolution (tool or customer service related)
• Coordinate factory support as required (BU, Product Support, Logistics, Sales, etc.)
• Manage local critical issues

Business / Finance

• Forecast and help manage yearly business revenue
• Plan, budget, and manage expenses to enable a balanced profitable service business
• Supports customers and promotes relevant CIPs and product improvements
• Understand all customer related agreements, equipment specifications, and Service Level Agreements
• Work closely with Account managers in the channel to drive P&S objectives (Product and Service)

General

• Analyzes operational processes, escalation procedures, and performs training gap assessments by finding opportunities for service delivery improvements and benefit to the customer / clients
• Liaises between customers and manufacturing, sales, field service, order processing and accounting to resolve status updates, production, delivery and billing inquiries
• Develop a solid understanding of the equipment base at your customer sites.
• Ensures adequate records and systems are maintained
• Track and review equipment, warranty, contract and escalation performance metrics
• Establish strong working relationships with other Business Units, Product Support, Regional Product Support, and Sales personnel
• Ensure all employees receive and maintain proper training
• Conduct performance reviews and appraisals for your team.
• Set clear goals for the team that support overall account goals and objectives
• Promote and role model safety in the workplace
• Adhoc special projects and tasks as requested by Management

Qualifications and Essential skills:

• Minimum Bachelor’s Level Degree and work experience of at least 10 years
• Strong customer orientation and advocacy
• Excellent project management, analytic and organizational skills
• Effectively communicate through writing and presenting in front of Senior Management
• Expertise in critical thinking and leadership with proven abilities in relationship management.
• Ability to work in a fast-paced environment on multiple tasks simultaneously
• Basic financial and budget management skills
• Ability to travel >25%