• Position : Customer Support Officer (Smart Home/Technical Support) - Up To $4,500
• Location : East – Loyang
• Working hours : Monday to Friday | 9am to 6pm | Saturday 9am to 1pm
• Salary (commensurate with experience) : Basic Up to $4,500 + Performance Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Smart Home Appliances

Responsibilities:

• Responsible for processing of customer enquiry through emails and phone calls
• Liaise with customers on their service enquires
• Provide information to inquires about products and services to the customers and scheduling of appointments
• Ensure effective customer service by coordinating service requirements of the customer with other department as necessary
• Assisting to answer clients on smart home programming information

Requirements:

• Minimum of Higher Nitec & Above with at least one year of working experience
• Training on Smart Home Product & Programming will be provided
• Bilingual in English and Mandarin to communicate with Chinese speaking associate.

Email to: [email protected]

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Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Position Summary:

This position plays an integral role in supporting and delivering the company's National Level application within the health care industry. We are looking for several System Analyst/Business Analyst/Application Support experts to onboard with us to make this goal in serving millions of humans come alive.

Roles & Responsibilities:

• Provide on-going application support and be involved in various stages of the SDLC.

• Conduct user requirement gathering for new systems and/or enhancements to existing systems/solutions.

• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.

• Perform documentation of requirements and new process/workflows for the developed solutions

• Perform functional analysis of new systems and enhancements to existing systems.

• Involvement in the various testing phases prior to implementation, including but not limited to developing test plans and cases, conducting testing, and verifying test results and following up on issues to resolution.

• Plan and coordinate end-user training for any system implementations or enhancements.

• Liaise closely with business users and build good rapport particularly in defining IT processes, organizations and workflow relationships to complement the solution.

• Support the team in defining project requirements, tracking and documentation of project progress with respect to time, resources, budget and demonstrated results.

• Identify, facilitate, and ensure cross functional resource support for projects.

• Provide 24/7 primary application maintenance support.

• Participate and support Request for Proposal (RFP) for projects with the Manager whenever required.

Requirements / Qualifications

• Degree in Computer Science, Computer Engineering or equivalent

• Minimum 1 years of experience in developing, implementing, and maintaining IT systems.

• Experience in MS Windows environment & application support.

• Experience in Database management systems (SQL, Oracle)

• Strong analytical skills and ability to work independently.

• Experience in healthcare industry is an added advantage.

• Successful track record in project management, user, and vendor management is good to have.

• Open to no experience but equipped with relevant educational degree required too.

• Able to articulate well and have excellent interpersonal skills

As a Junior Financial Associate, you will play a pivotal role in supporting the financial operations and strategic initiatives of Smartfunding. You will work closely with the Senior Financial Analyst and the Fatfish Group Corporate Ventures Team, contributing to the management and execution of corporate transactions. This position offers a unique opportunity to gain hands-on experience in financial analysis, market research, and business planning within a dynamic and innovative corporate environment.

Key Responsibilities:

Corporate Representation

• Act as a Company Representative of Smartfunding Pte Ltd, supporting the Senior Financial Analyst in daily functions.
• Collaborate with the Singapore HQ corporate team to ensure seamless communication and coordination.

Support for Corporate Transactions

• Assist in the management and execution of corporate transactions for the Group.
• Provide analytical support for mergers, acquisitions, and other strategic initiatives.
• Prepare reports and presentations for Group Management to facilitate decision-making.

Job Requirements:

• Education: Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• Experience: Entry-level position; prior internship or experience in financial analysis or related field is a plus.
• Skills: Strong analytical skills, multi-tasking, and excellent communication abilities.
• Attributes: Detail-oriented, proactive, and able to work effectively in a team environment.
• Software Proficiency: Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word).

This role is ideal for a motivated individual looking to develop their financial analysis and corporate finance career within a supportive and growth-oriented company.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 6,800 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Ecommerce Data Analyst Full-Time Intern

The e-Commerce Data Analyst intern is highly passionate about data analytics.

Loves to work with big data from various categories and is motivated to learn about digital data.

He/She is a great communicator and loves being a team-player.

Responsibilities:

Assisting The Data Analyst in

· Managing large volume of raw data by filtering, sorting, processing and ananalyzing

· Prepare and present compiled data into reporting format in accordance to client specification.

· Data discipline and ensuring accuracy.

· Manage campaigns performance and weekly competitor’s analysis reports.

Requirements

· Proficient in Excel (Vlookup, Pivots etc).

· Self-motivated, persistent, hardworking, team player and a committed individual.

· Effective communication (verbal and written); Good command of the English language.

· Passionate towards e-commerce data analytics and willingness to learn.

· Working more than 3 months (Long-term) can be a plus

Working hrs: Mon to Fri (0730AM to 0415PM)

Location: Punggol

Requirements:

• Must have a GCE “N” level qualification.
• Proficient in MS Office.
• At least 3 years of school experience.

Preferred Soft Skills:

• Team player with strong organizational skills.
• Ability to multitask and work independently.
• Takes initiative in completing tasks.

Scope of works:

• Oanage and maintain inventory of science equipment and materials.
• Oversee housekeeping in laboratories and preparation rooms.
• Assist teachers in preparing materials for laboratory and E2K lessons.
• Support science teachers during laboratory lessons.
• Create manipulatives for teaching science.
• Help conduct science activities during recess, as needed.
• Care for school animals (birds, frogs, stick insects) and their enclosures.
• Water and care for plants in Eco, Butterfly, Rooftop, and Community In Nature (CIN) Gardens on Mondays, Wednesdays, and Thursdays.

Working hrs: Mon to Fri (0800AM to 0515PM)

Location: Serangoon

Requirements:

• Primery education
• Able to handle chemicals, including acids and bases.
• Knowledge of laboratory safety protocols.
• Prior experience in a science laboratory, preferably in a junior college.

Scope of works:

• Open and lock doors and windows of laboratories for safety and security.
• Maintain cleanliness of equipment and workspaces.
• Ensure general cleanliness of school premises.
• Assist in preparing apparatus, equipment, and chemical reagents for science practical lessons.
• Clean and maintain basic science laboratory apparatus and materials.

Responsibilities

• Provide first level technical support to end-users on IT related issues.
• Perform hardware and software installations, configurations and updates.
• Create and manage user accounts.
• Report network interruptions and server outages.
• Monitor and maintain backup of critical IT systems.
• Maintain inventory of hardware and software assets.

Job Requirements

• Diploma or equivalent in IT or related fields.
• Able to work independently or in a team with good interpersonal skills.

Position Summary / Project Description

1. Implement National Level Policy changes.
2. Execute Change Requests from users
3. Provide maintenance support
4. Vendor Management

Roles and Responsibilities:

1. Provide on-going application support and be involved in various stages of the SDLC.

2. Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.

3. Evaluate potential solutions and make recommendations to resolve business problems.

4. Involvement in the system integration testing phase prior to implementation.

5. Plan and coordinate end-user training for any system implementations or enhancements.

6. Liaise closely with business users and build good rapport.

7. Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.

8. Support the team in defining project requirements, tracking and documentation.

9. Provide 24/7 primary application maintenance support.

Requirements / Qualifications:

1. Successful track record in project coordination, user and vendor management.

2. Experience in MS Windows environment & application support.

3. Strong analytical skills and ability to work independently.

4. Experience in healthcare industry is an added advantage.

5. Degree in Computer Science, Computer Engineering

Responsibilities:

• Collect, clean, and analyse large datasets to uncover trends, patterns, and insights.
• Interpret data and develop reports, visualizations, and dashboards to present findings to stakeholders.
• Collaborate with cross-functional teams to understand business requirements and provide data-driven solutions.
• Identify opportunities for process improvements and data quality enhancements.
• Utilise statistical methods and predictive modeling to support decision-making and business strategies.
• Stay updated on industry best practices and emerging trends in data analysis and visualisation.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Responsibilities:

• Analyse and interpret data to understand human behaviours and provide actionable insights driving business decisions.
• Data Analysis: Collect, analyse and interpret quantitative and qualitative data to understand consumer behaviour and trends. Using statistical tools and methodologies to identify the patterns and insights from these data sets.
• Research: Conduct primary and secondary research to gather insights on consumer behaviour, market trends, and competitive landscape. Design and implement experiments to test hypotheses and measure the impact of different variables on behaviour.
• Reporting and Presentation: Create detailed reports and presentations to communicate findings and recommendations to stakeholders. Visualise data in a clear and compelling manner using tools like Tableau, Power BI, or similar.
• Collaboration: Work closely with cross-functional teams, including marketing, product development, and UX/UI design, to integrate behavioural insights into business strategies as well as to collaborate with data scientists and engineers to ensure data accuracy and integrity.
• Strategy Development: Develop and implement strategies to influence consumer behaviour and improve business outcomes, in addition to provide actionable recommendations based on behavioural insights to support making decisions.

The Digital Experience Support Lead is essential in ensuring the 24/7 availability, stability, security, and seamless support of APAC Digital Services delivered through the DDC Digital Towers.

This role demands a strategic mindset and close collaboration with cross-functional teams and stakeholders to establish and maintain well-defined processes and an up-to-date Support Matrix across all Digital Towers.

The responsibilities include overseeing a range of services such as DXP, SAP, ERP, VMS, Incadea, among others, covering both the digital front-end and backend operations.

Job role and responsibilities:

• Support Matrix Management: Develop, maintain, and regularly update a comprehensive Support Matrix for all Digital Towers, ensuring strict adherence to established support processes and procedures.
• Service Oversight: Take ownership of designated services including DXP, SAP, ERP, VMS, and Incadea. Monitor and ensure the performance and reliability of both digital front-end and backend operations.
• Collaboration: Work closely with APAC Market Country Managers to gather feedback, and partner with the APAC Solutions Delivery Team to align support strategies with Global Platforms based on project requirements.
• Issue Resolution: Lead the resolution of complex technical issues, ensuring timely and effective solutions. Provide guidance to support teams and escalate issues when necessary.
• Process Improvement: Continuously assess and refine support processes to enhance efficiency and effectiveness, identifying opportunities for automation and implementing improvements where applicable.
• Communication: Maintain clear and consistent communication with stakeholders, providing regular updates on support performance and issue resolution.
• Documentation: Ensure that documentation for support processes, troubleshooting steps, and system configurations is accurate and kept up-to-date.

Skills and Experience required:

• Bachelor’s degree in a related field.
• Proven experience in a similar role, preferably in Digital Services, Finance or Business experience.
• Strong understanding of DXP, SalesForce, APIs, SAP, ERP, VMS, Incadea, and related technologies.
• Solid understanding of ITIL practices and familiarity with agile methodologies.
• Demonstrated experience in leading and managing teams, including setting goals, providing feedback, and promoting professional growth.
• Excellent problem-solving and analytical skills, with the ability to assess complex infrastructure issues and propose effective solutions.
• Strong project management skills, with the ability to prioritize tasks, manage timelines, and deliver projects within scope and budget.
• Experience in collaborating with cross-functional teams.
• Knowledge of industry best practices in digital experience support.

Who are looking for:

• They will consistently collaborate, actively seeking and integrating business input while engaging all key stakeholders.
• They possess a genuine passion for fostering a culture of service excellence.
• Flexible and adaptable, this individual thrives in a dynamic environment, readily navigates ambiguity, overcomes setbacks, and focuses on finding solutions rather than dwelling on problems.
• A confident and articulate communicator with personal presence and gravitas, they will effectively influence, engage, and challenge others to gain understanding and commitment to their agenda.
• Energetic and engaging, they will be friendly and approachable, positively representing the Global IS Team.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

• Position : Client Relation Support (Sales Support)
• Location : Orchard - Near Somerset MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): Up to $3300+ 1 month completion bonus + 14 days annual leave + Medical reimbursement + 2 days Family Day
• Duration : 1 year contract - convertible or renewable
• Industry : Power Generation

Main Responsibilities:

• Managing a portfolio of commercial accounts
• Prepare sales quotations and presentations to customers and prospects
• Achieve monthly and annual sales targets
• Develop and maintain strong business relationships with customers to build up loyalty
• Provide timeliness before and after-sales support to customers
• Compliance to administrative requirements on account management
• Any other duties as assigned from time to time

Requirements:

• Diploma in any discipline
• Sales-driven
• Highly reliable and meticulous
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email me at [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Job Summary

Retail Store - L2 Production Support Project.

• Strong understanding and Hands-on Experience in Java, SQL, AWS/Cloud, Knowledge on Inventory Management and Order Fulfilment.
• Have good knowledge on Retail store support process.
• Should involve in Incident & Service Request Management, Problem & Change Management, Root Cause Analysis.
• Service now & ITIL process Knowledge is required.
• Should participate actively in team meetings discussions and be proactive in communication.
• Excellent written and verbal communication skills are must

Key Responsibilities

• Technical POC for respective Geo.
• Strong understanding of Retail production support activities - Incident Management, Service Request, Problem Management is mandatory
• Experience in Customer Facing role is mandatory.
• Should be able to lead 6+ member team from remote location and co-ordinate the work between customers and offshore resources. Prioritize issues raised and resolve it accordingly. Coordinate escalation and resolution of major service issues
• Should have experience working on offshore/onsite model and should communicate efficiently across the team
• Good communication skills.
• Collaborate with management to improve and customize reports related to production support.
• Discuss all production support aspects with application development management.

Job Title: Indoor Sales Support Officer (ID1587)
Location: Taiseng
Working Hours: Mon to Fri, 8.30am to 6pm
Salary: up to $3800
Benefit: 12 days Annual Leave, Birthday Leave, AWS and Performance Bonus, Yearly increasement

Job Description
• Handle inbound email and phone enquiries
• Responding to assigned customers’ enquiries, prepare quotation as required
• Make recommendations suitable based on customer’s specs and requirements
• To follow up on all enquiries. Request for feedback and comments on status of our quote.
• Report problems and responding to complaints from customers and give after-sales support when requested
• Proactive communication with customers to encourage repeat business
• Raise sales order and monitor/track delivery to ensure smooth delivery to clients
• Overseeing the delivery and making adjustments as necessary to ensure they are delivered to specifications and high standards
• Coordinate the submission of Tenders
• Monitors and chase outstanding payments
• Performs administrative and office support activities to Outdoor Sales Team
• Keep track and maintain adequate stock for on-going projects
• Collecting and analyzing feedback from customers to gauge satisfaction and success.
• Monitor KIV sales order
• Monitor pending repairs and technical dept and update clients


Requirement:
• At least 3 years relevant indoor sales experience or trading experience

Job Summary

• At least 5 years Work experience on T24 Private banking products like (Securities, Derivatives, Structured Products, Payments, and Corporate actions).
• Able to work with the test and application team(s) to validate the quality of the product delivered to the stakeholders as per project requirement.
• Meet requirement for Tester.
• Possess experience in the technologies to be tested.
• Familiar with SQL, HP ALM tool, JIRA, Other Test Management Tools.
• Experience in system testing, functional, Integration testing,Regression and E2E testing.
• Good Knowledge on the Order Management System
• Possess strong written and verbal communication skills in English.
• Knowledge in SDLC process, Scrum/Agile testing methodology

Job Title: Business Analyst

Location: Singapore

Company Overview:

RH Petrogas Limited is an independent upstream oil and gas company listed on the mainboard of the Singapore Stock Exchange. The Company engages in the exploration, development, and production of oil and gas. We are currently seeking a dynamic and experienced person to join our team and play a key role in economic evaluation and business operations of the company.

Key Responsibilities:

Reporting to the Vice President of Commercial, the main responsibilities of the successful candidate shall include:

• Develop and manage economic and financial models for existing assets and new projects
• Evaluate and perform due diligence for new venture opportunities
• Manage and provide commercial and analytical support for asset operations
• Manage crude oil & gas marketing, contract negotiation and coordinate lifting operations by customers
• Conduct market research and analysis
• Provide support for financing, accounting and reporting activities

Required Qualifications:

• Degree in Accounting, Business Administration, Finance, Economics, or a related field.
• At least 3 years of experience in an analyst or project investment role, preferably within the oil and gas industry
• Strong negotiation and contract management skills
• Excellent analytical and problem-solving abilities
• Strong proficiency in financial modelling, with meticulous attention to details
• Knowledge of the oil and gas industry, including regulatory and fiscal regimes is preferred
• Excellent communication and interpersonal skills, with the ability to build relationships and work with staff at all levels
• Strong writing skills
• Self-motivated and able to work independently
• Knowledge of Bahasa Indonesia is a plus

Application Process:

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to [email protected] by 4 October 2024. Please include a subject line and indicate "Business Analyst – [Your Name]” on your cover letter.

Available to start position within a short timeframe is preferred.

RH Petrogas is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

The Role

• Prepare and submit all system maintenance forms before the cut-off time
• Prepare payment requisition
• Prepare monthly billing for claims/promotion/new product listings, & etc
• Liaise with suppliers on promotions forms and claims and settle discrepancies
• Prepare and compile agency format for submission to marketing, store bulletin and letter of authorization to vendors
• Prepare sales report and analysis for Merchandise Manager and Category Manager
• Prepare promotion listing via securing support, consolidation and running tool
• Prepare slides presentation and meeting
• Any other ad-hoc administrative tasks

Requirements

• Min 1 year of relevant experience in retail or FMCG industry
• Dynamic, self-motivated and able to work under pressure
• Possess excellent communication (spoken and written) and interpersonal skills
• Proficient in MS Excel (Vlookup/Piviot Table) and Powerpoint

Benefits

Team Member Discount
Subsidized Medical and Dental Benefits
Training Opportunities
Career Advancement

Location: Tampines North

Mission:

In this role as an IT Business Analyst, you will work closely with different teams and stakeholders throughout the project lifecycle, ensuring that solutions meet user needs. Your responsibilities include gathering and analyzing requirements, managing project tasks, and supporting the development process, from estimating timelines to overseeing user acceptance testing. A key part of your work will involve analyzing and designing data from various sources, using data warehouses to create effective solutions. You'll contribute innovative ideas, foster teamwork, and help create a culture of collaboration and excellence within the team.

Main responsibilities :

· Liaise with project stakeholders (onshore IT teams and business users) in defining detailed functional specifications and clarifications.

. Proactively communicate and collaborate with stakeholders to analyze information needs and functional requirements and deliver the following artefacts as needed: detailed functional specifications, use cases, test strategy and test cases.

· Analyze and transform business requirements into solutions with the help of Development teams.

· Prepare, maintain and communicate functional documentation.

· Plan, prepare and execute the qualification strategy and tests of the target solutions.

· Perform System Integration Testing (SIT) before allowing transition to the User Acceptance Testing (UAT) phase.

· Identify test data required to complete the test activities.

· Steering of the User Acceptance Tests (UAT) and reporting status to project stakeholders.

· Report and escalate key risks and issues related to project execution to the project manager.

· Deliver thoroughly tested products on time, up to production deployment.

· Support the project planning, schedules and milestones in coordination with project teams.

· L3 support, troubleshooting of production incidents.

· Work with large data volumes, analysis and troubleshoot of data anomalies/inconsistencies.

· Legal and Regulatory Responsibilities

-- Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer

-- Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence

Mandatory Requirements :

. Minimum of 4+ years of relevant experience as an IT Business Analyst supporting the development of enterprise-wide complex information systems within major organizations, ideally in a banking environment.

. Hands-on experience of coordination between the business and IT teams (various locations) and as primary functional support for development teams.

. Strong ability to interpret business needs and translate them into requirements.

. Knowledge in software development life cycle and software testing life cycle.

. Experience in writing test documents and performing functional tests.

. Risk awareness, ability to evaluate and predict risks and drawback of target solution.

. Identify and determine enhancements to improve business processes and to mitigate/reduce risks.

. Proficiency in SQL database queries (complex queries).

. Ability to prepare dataset for analysis and validation purposes.

. Strong experience in working with Microsoft Office tools, JIRA.

Good to Have :

. Knowledge of performance testing and associated tools

. UI/UX experience is a great plus.

. Banking sector domain knowledge: payments, accounting, SWIFT, global markets, accounting, etc.

We are seeking a dedicated and resourceful IT professional to join our team, responsible for ensuring the smooth operation and lifecycle management of critical application systems. This role involves providing comprehensive application support, managing system integrations, and enhancing user experience by bridging the gap between users and vendors. The ideal candidate will have a strong background in platform/SaaS system lifecycle management, a passion for aged care, and the ability to collaborate with stakeholders to implement secure, reliable, and user-friendly IT solutions.

Responsibilities

Application Support and Maintenance

• Provide application support in resolving and troubleshooting problems together with users and vendors for further investigations

• Track and manage all incidents to ensure resolution/escalation to the relevant support staff/vendors

• Manage the interface and integration requirements between IT application systems

• Maintain user documentation including release notes, training guides and UAT documentation

• Provide IT domain knowledge to users when required

System Lifecycle Management

• Manage the lifecycle of systems, including planning, analysis, design, implementation, testing and integration, and maintenance

• Perform analysis of existing application software and explore new solutions to improve business efficiency

User Experience and Service Management

• Responsible for user service management of the applications, ensuring systems are both functional and user-friendly

• Facilitate end-user training to ensure the correct usage of IT application workflows by users.

• Bridge the gap between users and vendors by managing user services and translating users’ requirements into effective system solutions

Vendor and Stakeholder Management

• Collaborate with vendors to tailor solutions to specific user needs.

• Manage and govern IT service providers and vendors to ensure SLA commitments are met

• Partner users in evaluating IT solutions and products so that the solution implemented is secure, reliable, and has the necessary vendor support/warranty in place

Security and Compliance

• Ensure compliance of all security measures in application development processes

Resource Management

• Manage and monitor IT budget, procurement and utilisation relating to systems and applications

Others

• Any other assignments/projects as required by the Supervisor

Requirements

• Possess a Degree in Digital Healthcare, Computer Science, Information Technology or related fields

• At least 2-3 years of experience in Platform/SaaS system lifecycle management, a good understanding of systems approach and how digitalisation impacts processes. Experience working in a healthcare setting is advantageous.

• Ability to work with external and internal stakeholders.

• Experience with application development will be an added advantage

• Strong analytical skills and ability to work independently

• Good time-management skills and the ability to work under pressure

• Comfortable learning new technologies as needed for new solutions

• Proactive, resourceful, willingness to learn and take on responsibilities

• Must be willing and able to travel across Singapore to support remote sites when required

• Passion and keen interest in the aged care sector.

• Good communication skills, both verbal and written, for effectively conveying ideas and exploring the latest technologies with users and stakeholders.

Job Responsibilities

• Provide administrative support in performing data entry of sales orders into system.
• Manage incoming phone calls and identity customers' needs to achieve satisfaction.
• Provide accurate, valid and complete information by using the right methods/tools.
• Build sustainable relationships and trust with customer accounts.
• Manage and address any customer complaints or an issue that with product or service by providing appropriate solutions and alternatives.
• Work closely with business development team, in ensuring that the sales orders are placed, and products are delivered to customers on time.
• Coordinate closely with warehouse for delivery arrangements.
• Ensure that movement of goods from HQ are sufficient and accurate.
• Generate reports for management.
• Perform any other duties assigned from time to time.

Job Requirements

• Proven customer support experiences are preferred.
• Demonstrates ability to learn quickly and adapt to a rapidly changing environment.
• Customer orientation and ability to handle different situation.
• Familiar with basic computer skills.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize and manage time effectively.
• Working Days: Monday to Friday, 8.30am to 6.00pm
• Location: Alexandra Technopark

The Assoc Business Analyst provides analytical support for the development of technology solutions that meet business needs. He/She partners with stakeholders to identify, clarify, and document business requirements. He/She assists with the assessment of the viability and effectiveness of solution options that can meet business needs. He/She facilitates communication between business and technology teams.

He/She has a passion for learning and is comfortable exploring and analysing data. He/She also adopts a structured and systematic approach to analysing business processes and solving problems.

Critical Work Functions and Key Tasks

Business Analysis Planning & Strategy

• Assist the BA leads in the planning of business analysis approach by defining the methods, techniques and tools to be used for business analysis
• Prepare governance deliverables to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis
• Contribute in the preparation of the stakeholder communication plan

Requirements Analysis & Design

• Liaise with internal and/or external stakeholders to identify system/data products requirements
• Provide analysis to support the development of business cases
• Support user requirement analysis through information collection
• Support the analysis of business requirements and feasibility studies of possible solutions
• Prepare requirements specifications and solution proposals
• Contribute to the identification of a range of solution options

Requirements Lifecycle Management

• Prepare Requirements Traceability Matrix
• Collaborate with developers to ensure requirements are incorporated into system design and implementation
• Function as the liaison between users and technical staff throughout the solution implementation cycle
• Contribute to identification of solution change risks
• Prepare training materials and conduct user training to facilitate adoption of new systems, where necessary
• Facilitate System Integration Testing by coordinating the development teams of various integrations
• Work with relevant stakeholders on user acceptance testing
• Validate test results ensuring they are in alignment with the requirements and achieving desired outcomes
• Support the development of test cases and test data, where necessary
• Carry out testing including SIT, UAT, pre-go live and post go live testing to ensure that the IT solution is built in accordance to the requirements, where necessary

Solution Evaluation

• Assist in the assessment of solution options for suitability
• Contribute in the formulation of solution recommendation
• Evaluate the ability of an existing system/data products to support proposed changes

Requirements & Qualification:

• Degree/Diploma in any relevant discipline
• Experience in Healthcare is an added plus
• Knowledge and understanding of IT industry environment and business needs
• Experience in SAP Applications/Modules, especially in SAP ISH

Product area

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).

Job description

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

Qualifications

Job responsibilities

• Support updating of existing solution content or create repeatable content (e.g., best practices recommendations, tutorials, blog articles, sample code) and ensure effective documentation of repeatable solutions for telco, ecommerce, and retail partners in region to adopt.
• Help generate partner insights and participate in business reviews with partners to formulate partner strategies, with minimal guidance.
• Manage project planning, status reporting, timeline estimation, issue tracking, meeting facilitation, and project documentation for new device launches.
• Execute solutions, with occasional support from peers/community, based on user/partner/client business objectives and technical requirements that have been previously defined, developed, and approved.
• Help identify trends of solution issues across users/partners/clients and collaborate with internal teams to mitigate risks in the future with some guidance.

Minimum qualifications

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience in a project/program management, consulting, or client facing role.
• Ability to communicate in Japanese and English fluently to support client relationship management.

Preferred qualifications

• 3 years of experience in operations management (i.e., process improvement, operational reviews, optimizing workflows, etc.).
• 3 years of experience managing projects and working with analytics or SQL.

Overview*

The incumbent will support the Manager, NUHS Total Workplace Safety and Health (TWSH) Office, to drive high standards in Workplace Safety and Health (WSH) practices and foster a strong WSH culture in NUHS. He/she will provide administrative WSH support at NUHS Group Level and Regional Health System Office Level.

Job Responsibilities*

Support Manager, NUHS TWSH Office to

• Implement NUHS-wide WSH initiatives, coordinate WSH efforts across NUHS, NUHS-wide policy alignment, promulgation of best practices across NUHS, any follow-up as required by Ministry of Manpower
• NUHS Total Workplace Safety and Health Oversight Committee Secretariat.
• Demonstrate that WSH is a priority for RHSO by publishing the WSH commitment, reviewing and tracking WSH targets and performance, allocating sufficient resources for WSH, promoting WSH proactively, and ensure that staff have the necessary knowledge on WSH

Requirements*

• Experience in the healthcare industry is an added advantage.
• Licensed and Registered MOM WSH Officer is an added advantage
• Well versed in WSH Act and requirements
• A team player who is able to work independently in a fast-paced environment to meet deadlines
• Strong interpersonal and communication (both written and oral) with the ability to interact with various levels of stakeholders
• Well-versed in MS Office and able to work under pressure

Brief Description:

• To provide in a safe and ethical manner, the technical expertise and non-routine problem-solving capabilities needed to support the analytical and testing requirements of the RON, MON and CETANE engine.

Responsibilities:

• To operate the three engines according to standard procedures following fit-for-use conditions.
• To carry out daily checks on engine conditions, water coolant with K2Cr2O7 added, lube-oil level and refrigerator unit water temperature.
• To ensure TSF close to the sample results are checked for each run and recorded.
• To ensure thermometers, burettes are calibrated (with QA assistance) at regular intervals and records kept.
• To carries out top overhaul when due and record activities when spare parts change and running hours.
• To record parts changed and nature of problem after each repair by AmSpec staff or by vendor.
• To check and maintain optimum spare parts for the engines, reference fuels, TEL and gases.
• To carry out safety checks daily and routinely to ensure waste fuel and tested samples in the room are minimal, and pressure gauges are not leaking, the fire extinguisher is functional and has sufficient gas pressure at all times.
• Perform all other duties and responsibilities as assigned.

Requirements:

• Diploma / Degree in Chemical / Mechanical Engineering / Chemistry / Applied Science.
• At least 2-3 years’ experience working in a chemical, petroleum, and petrochemical laboratory.
• Ability to understand ASTM standards and procedures.
• Protocol, procedure, and safety oriented.
• Ability to perform analytical tasks.
• Ability to work effectively under pressure, while directing numerous projects concurrently with different deadlines.
• High tolerance for job pressure.
• Able to work on flexible schedule as position will include evenings, weekend, and holidays, based on customers’ requirements.
• Ability to verify and check results during and after office hours.
• Position requires a dependable and reliable individual whose daily presence adds to the success of the department.
• Able to work independently and a good team player.
• Ability to work and communicate with persons of diverse personalities and backgrounds.

Qualified or interested candidates, please submit your updated resume in MS format to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Please include the following in your resume (if any): -

• Last drawn / current and expected salary.
• Reason(s) for leaving previous / current company.
• Education background.
• Work experience in point forms.

Team Description:

Strategic Planning and Analytics team supports Group President and the rest of the Top Leadership’s initiatives across e-Commerce, and financial services businesses by closely collaborating with Regional and Local teams on a variety of topics.

Job Description:

We are looking to hire a leading member for our e-Commerce and financial service team to contribute to the following work:

• Support preparation of executive-level meeting materials and agenda items for the Group President and Leadership team as part of regular analytical support/ updates on the Shopee/SeaMoney business
• Support strategic projects/ deep-dives into key aspects Payments, Consumer Lending, and Digital Banking covering topics like new opportunity identification, market entry & strategy, profitability and risk of new and existing financial products, competitor benchmarking or Shopee businesses in Marketplace, Logistics, Retail, Advertising, covering topics like monetisation and spend efficiency improvements, focusing on financial and data analytics
• Support insights / run joint projects with relevant Business teams to identify new opportunities / drive measurable improvements in Shopee/Seamoney performance

Requirements:

• Bachelor degree or above
• Minimum 1 year of working experience in a top-tier strategy consulting firm, specifically McKinsey, Boston Consulting Group (BCG), Bain, Roland Berger, Kearney, Monitor Deloitte, Strategy&, EY-Parthenon, or Accenture Strategy, is a must
• Passion for complex problem solving using quantitative and qualitative techniques
• Proficiency in PowerPoint, Excel, Word, SQL, etc. with outstanding written and verbal communication skills to deliver exemplary client-ready output
• Strong process and stakeholder management skills – or willingness to improve them in a dynamic environment
• Self-starter who can work independently while being a team player that thrives in group settings
• Knowledge of financial services (Payments, Consumer Lending, Digital Banking) and/or e-Commerce is desirable