Responsibilities:

• Conduct comprehensive market research and analysis to understand industry dynamics, competitor pricing strategies and customer preferences to identify opportunities & threats and adjust pricing accordingly for Food Service and Retail channels.
• Determine optimal price points for new products or services based on cost analysis, competitive benchmarks, and value proposition considerations to ensure alignment with gross margin targets.
• Collaborate with cross-functional teams to develop and execute pricing strategies considering factors such as cost, value proposition, and market positioning that align with overall business objectives and ensure consistency across channels.
• Implement revenue management techniques to optimize revenue including price pack architecture, strategic pricing and price promotion management.
• Analyse products’ profitability & gross margin for improving cost efficiencies, pricing structures, and product mix to maximize profitability.
• Monitor and analyse pricing performance metrics to assess the effectiveness of pricing strategies and initiatives and make recommendations for continuous improvement.
• Prepare reports/presentations to extract actionable insights and develop recommendations to support decision-making processes by leadership team at monthly/quarterly pricing (or revenue management) meeting.
• Maintain and update pricing data in system for all channels.

Prerequisites

• Minimum 5 years’ experience pricing analysis, market research, or related fields in industries such as retail, e-commerce, manufacturing, or consulting is beneficial.
• Degree in Business Management/Economics/Finance/Statistics or related field.
• Proficiency in quantitative analysis, statistical modelling, and data interpretation. Experience with data analysis tools such as Excel, SQL, and statistical software (e.g. Python) is essential.
• Good understanding of business principles, market dynamics, and pricing strategies with ability to translate data analysis into actionable business insights.
• Strong verbal and written communication skills with the ability to present complex ideas and findings in a clear and concise manner.
• Keen attention to detail and accuracy in data analysis and reporting. Ability to identify patterns, trends, and anomalies within datasets.
• Ability to work collaboratively in cross-functional teams and influence stakeholders across different departments.

We are a rapidly growing retail and wholesale trade Company looking for a friendly and passionate Sales Support Executive. The ideal candidate will be able to supporting all operational functions of the sales cycle for key accounts with the team.

Responsibilities

- Provide Sales Team with operational and administrative support

- Conduct cycle count and stock take at external retail stores

- Ensure store visual merchandising is impeccable at all times

- Maintain showroom cleanliness

- Perform cashier duties

- Perform daily sales tracking and settlement of POS at the end of the day

- Change store’s design according to marketing activities

Requirements

- No experience required

- Strong interpersonal skills

- Must be able to utilize ERP system to support job responsibilities

- Willing to perform shift duties when required

Interested candidates can email to [email protected] for further information.

Company Description

Our client is a full-service accounting firm, founded in 2009, specializing in Finance & Accounting, Corporate Secretarial, Tax, M&A, and Business Support. For 14 years, they have served startups, SMEs, and multinational corporations across the region, providing high-quality financial solutions. Their experienced team delivers results and stays current with tax, accounting, and regulatory changes to keep clients compliant and optimize their financial position.

Job Description

We are seeking a highly motivated and dynamic individual to join our team as an Executive – Business Support. In this role, you will be responsible for providing comprehensive administrative and operational support to our executive team, ensuring the smooth and efficient functioning of daily business activities

Responsibilities:

• Provide Business operations and administrative support to the team.
• Prepare service quotations and service confirmations aligned to the client's requirements and provide appropriate clarifications. Involvement with other sales-related administrative tasks and processes such as payment/billing matters.
• Support the Managing Partner and internal teams in client onboarding and servicing.
• Corporate Secretarial Support – Incorporation, assist on preparation of AGM documents, board resolutions etc.
• Assist in billing clients and close monitoring of recurring billing and annual service renewal.
• Manage inbound enquires with timely and accurate responses via phone calls, emails, WhatsApp, or social platform messages.
• Filing and mail handling.
• Perform other administrative and ad hoc tasks as assigned.

Requirements:

• Minimum A Level or Diploma.
• Proficiency in Microsoft Office.
• Able to work independently and in a team.
• Strong interpersonal, negotiating, and communication skills. Self-starter individual with the ability to use his/her own initiative to achieve results.
• Commitment to quality in performing required tasks in a timely manner.
• Positive attitude, detail-minded, and organized.
• Ability to follow-up closely on task given.

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Job Responsibilities

• Provide administrative support in performing data entry of sales orders into system.
• Manage incoming phone calls and identity customers' needs to achieve satisfaction.
• Provide accurate, valid and complete information by using the right methods/tools.
• Build sustainable relationships and trust with customer accounts.
• Manage and address any customer complaints or an issue that with product or service by providing appropriate solutions and alternatives.
• Work closely with business development team, in ensuring that the sales orders are placed, and products are delivered to customers on time.
• Coordinate closely with warehouse for delivery arrangements.
• Ensure that movement of goods from HQ are sufficient and accurate.
• Generate reports for management.
• Perform any other duties assigned from time to time.

Job Requirements

• Proven customer support experiences are preferred.
• Demonstrates ability to learn quickly and adapt to a rapidly changing environment.
• Customer orientation and ability to handle different situation.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize and manage time effectively.
• Working Days: Monday to Friday, 8.30am to 6.00pm
• Location: Alexandra Technopark

Roles & Responsibilities:

IT Support

• Provide technical supports to end-users on IT hardware (desktop, laptops, network equipment etc.), software and network related issues.
• Daily IT operation support including PC setup, software installation, patch deployment, IT inventory control, and backup operation.
• Work closely with Level 1 Global Service Desk to ensure the smooth escalation of problems/incidents to Level 2.
• Provide timely response as per predefined SLAs and KPIs.
• To manage/troubleshoot/resolve end user’s problems/incidents promptly following established procedures.
• Handle and dealing with vendors for IT Procurement.
• Manage corporate/customer IT assets, including hardware warranty, licenses, and contracts.
• Involve in IT project and any other tasks as per assigned.

Solution Support

• Solution/Application Perform installation, preventive/corrective maintenance, IT service, software, and solution application.
• Provide on-site service or remote support on software, solution application and information technology.
• Work with project team to deploy implementation of Hardware Equipment and Solutions Products.

Requirements:

• Possess at least a Diploma in IT/Computer Science.
• At least 2 years in relevant working experience in a large-scale enterprise environment providing desktop support to end users.
• Good communication and interpersonal skills. Fluent in English and Chinese to communication with Chinese Associates in Hong Kong & China Office.
• Experience in ITIL (Information Technology Infrastructure Library).
• Incident Management, Problem Management, Request Fulfilment, and Change/Configuration Management.
• Resourceful, strong problem-solving and analytical skills.
• Willing to work in a fast paced, dynamic and team-oriented environment.

• Analyst would be part of 24x7 Cyber Security Operations function to perform security monitoring and incident response, data loss prevention, vulnerability management, threat intelligence and threat hunting.
• Perform monitoring, research, assessment and analysis on alerts from SIEM tools.
• Follow pre-defined actions to investigate possible security incidents or perform incident response actions, including escalating to other support groups.
• Maintains standard operating procedures (SOP), processes and guidelines.
• Ensure proper functioning of systems in the Security Operations Centre.
• Send out emails to L2 and other groups and follow up accordingly.

Requirements

- Strong analytical and problem-solving skills, with the ability to quickly identify and resolve security issues.

- Proven ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.

- Ability to work in a team and each individual’s contribution is crucial to the team’s objectives.

- This is a 24/7 operational work. Able to commit to 12-hour shifts, weekends and public holidays.

- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and convey complex security concepts to non-technical stakeholders.

- Proven ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.

About the Opportunity

This role will support the Corporate Development within Alliance Healthcare Group and its subsidiaries.

What You'll Be Doing

• Data analysis to support business decision-making, strategic development and operational requirements.
• Produce dashboard and reports to provide insights into historical data, trending and predictive trends.
• Support data cleansing.
• Support on Tableau design dashboard.

Key Responsibilities

• Support the data analytics team to provide insights on our data, to identify trends and opportunities.
• Suggest solutions based on these insights to support business decision.
• Develop data mart, data models that can support data analysis to draw insightful information, predictive modelling and trend analysis, enabling us to proactively meet client needs and provide insights for active panel clinics management and portfolio management.
• Design and develop dashboard frameworks and reporting view to achieve efficiency in reporting for routine standard reports.
• Collaborate closely with internal teams to understand insurers’ or clients’ requirements and business agreements, prepare claims analysis, and identify opportunities for improving efficiency of report submission.
• Utilize Tableau and any other provided analytical tools to support the reporting requirements for clients/insurers/brokers.

What We Are Looking for

• Ungraduate in BsC Data Analytics or relevant discipline.
• Ability to use programming languages such as R, Python, SQL and BI tools such as Tableau and Power BI.
• Advanced knowledge with Microsoft Office Suite, especially in Microsoft Excel and use of Macros.
• A good team player, able to work closely with multiple operational functions of the company.
• Written and verbal communication skills.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Roles & Responsibilities:

• Perform pre installation and run test of all Ricoh products before delivery.
• Perform software/ firmware upgrading on devices.
• Update devices build configuration of devices prior to delivery.
• Perform refurbishment of devices for future deployment.
• Support indoor devices in troubleshooting, parts replacement, and cannibalisation of parts when necessary.
• Inventory management.
• Perform all daily admin task as require.
• Upon urgent request from the field operation, onsite support from maybe require.
• Ability to ensure completion of jobs within a given timeframe to meet delivery demand.
• Able to work late when required.
• Advice and Co-ordinate with other departments to ensure smooth and timely delivery of devices.
• Carry out duties in accordance with guidelines and policies set by the management.
• Perform other duties including management of projects as and when assigned by the management.
• Disciplined to upkeep the reputation and dignity of the company.

Requirements:

• At least Nitec in Electronic /Electrical Engineering, Mechanical Engineering, Mechatronics or equivalent.
• At least 1 year of relevant working experience. Entry level candidates are also welcome to apply.
• Written/spoken proficiency in English.
• Must be able to use basic IT applications such as MS Words, Excel, Outlook.

Job Description

The shortlisted candidate will work with the school Dean and his team to manage SUSS's academic programmes, support examination activities and take charge of the School's student activities as well as external liaisons.

You will work closely with the Head of Programme and the school manager to oversee degree programmes and organise school-related events. You should have good communication and interpersonal skills, and able to work with academics, students, and other administrative executives. With the ability to multitask and attend to detail, you can handle various programme administrative tasks and projects efficiently within given timelines.

Job Requirements

• Bachelor degree with 3-5 years of relevant working experience.
• A resourceful team player and leader with a lot of initiative and an ability to work independently
• Good time management
• Mature and meticulous
• Pleasant disposition with a high level of integrity
• Effective interpersonal skills with excellent command of written and spoken English plus at least one other language
• Familiar with most Microsoft Office applications

Position summary : will be actively involve in the area of Application Integration to provide integration solutions for National projects such as Billing Transformation for IT enablement and delivery. The position offered is in a dynamic environment which requires the candidate to support ongoing projects such as integration with other National and Cluster systems. Other day-to-day duties include operational support for tasks such as interfaces monitoring, interface troubleshooting, development and testing on the product (Rhapsody) using JavaScripts for scripting.

• Provide on-going integration support and be involved in project on various stages of the SDLC. Involvement in the system integration testing phase prior to implementation is an important milestone of the project for successful deployment of integration solution on time.
• Work with project team and conduct system-to-system requirement and analysis for the implementation of new systems and for enhancements to existing systems as part of the integration solution.
• Hands-on in development work on message parsing for data transformation through Javascripts and message mapping tools is a must.
• Design and orchestrate the data flow from upstream system to downstream systems to meets the solution requirements.
• Evaluate potential solutions and make recommendations to resolve data flow problems in respective to the hospital business model.
• Liaise closely with business users and build good rapport.
• Liaise closely with analysts in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
• Support the team in defining project requirements, tracking and documentation.
• Provide 24/7 primary application maintenance standby support
• A good team player and a quick learner to embrace new technical challenges to acquire the skills to deliver the work.
• Good communication skills, strong analytical skills and ability to work independently.
• Good understanding of data transmission protocol such as TCPIP, SOAP and REST.
• Knowledge in HL7, XML and JSON would be useful.
• Debugging and programing is needed with JavaScripts and tools on Rhapsody (6.6) IDE.
• Working experience with Rhapsody would be an advantage.
• Degree in Computer Science, Computer Engineering or equivalent

JOB RESPONSIBILITIES

• Design and implement IT solutions, including hardware, software, and networking components;
• Manage and troubleshoot the organization's IT infrastructure to ensure optimal performance and availability;
• Install, configure, and maintain servers, workstations, and network devices;
• Collaborate with various Departments to identify and address IT-related issues;
• Implement security measures to safeguard the organization's data and systems;
• Provide technical support to end-users, addressing hardware and software issues promptly;
• Monitor system performance and implement improvements to enhance efficiency;
• Stay informed about emerging technologies and recommend innovative solutions to meet organizational needs;
• Create and maintain documentation for IT processes, procedures, and configurations;
• On-call support outside of regular business hours.

JOB REQUIREMENTS

• Diploma in Computer Science, Information Technology, or a related field;
• Certifications in these preferred: CompTIA A+, Network+, or Security+, Microsoft Certified: Azure Administrator or MCSA/MCSE, Cisco Certified Network Associate (CCNA), ITIL Foundation;
• Proven experience as an IT Engineer or similar role;
• Proficient in networking, server administration, and system integration;
• Strong knowledge of hardware, software, and security best practices;
• Excellent problem-solving and troubleshooting skills;
• Ability to work independently and collaboratively in a team environment;
• Excellent communication and interpersonal skills.

Only shortlisted candidates will be notified.

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for a business and data analyst to join our sales & operations planning team. You will have expertise in business analytics tools to bridge the gap between business needs and data insights.

What you will do

• Optimize data analytics reporting and tools to support efficient understanding for the demand planning team
• Utilize statistical methods and machine learning for forecasting future product demand
• Analyze demand drivers including seasonality, economic indicators, competitor activity, and product launches
• Monitor forecast accuracy, identify areas for improvement, and refine forecasting models
• Gather and clean data from diverse sources such as sales history and marketing campaigns for accurate analysis
• Maintain and correctly parameterize IBP & PBI data to support integrated business planning.

What you bring

Experience

• Bachelor’s Degree in Business Management, Logistics, Supply Chain, Industrial Engineering, Mathematics or other related studies
• At least 3 years of experience as an analyst in demand, supply planning, logistics, or inventory management in mid- to large-scale international organization
• Proficiency in business analytics tools like Power BI, Tableau, Python, SQL, Excel VBA, or others.
• Exposure to Integrated Business Planning (IBP) and similar tools is advantageous.
• Good understanding of forecast models, supply chain processes, and practices, coupled with proficiency in the Microsoft Office suite.

Personal competencies

• Analytical and problem-solving abilities
• Good communication and interpersonal skills.

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

About the job

FUJIFILM Business Innovation is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). We have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Our portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). We also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

On 1 April 2021, we have changed the company name from Fuji Xerox to FUJIFILM Business Innovation. More than just a name change, it embodies our commitment to continue as a company that always pursues business innovation.

PURPOSE:

You will be involved in credit risk, preparing credit reports to minimize financial risks by assessing the creditworthiness and analysing financial statements of the potential and existing clients.

The Role:

• Conduct credit analysis on existing or new customers within stipulated turnaround timeline before onboarding a new deal.
• Account creation for new customers.
• Process lease termination within stipulated timeline.
• Quarterly cleansing of SFDC and ITSS data/accounts.
• Assist on monthly reporting/presentations slides for Management meeting.
• Perform other ad-hoc based tasks related to credit team function including process improvement which involve UAT testing, creation/review of test scenarios, and engagement with project team on test reviews/feedback

Requirements:

• Diploma/degree holder in Business, Finance, Accounting or any related field
• At least 2 years' experience in credit management, with knowledge in finance operational matters and process implementations
• Proficient in Microsoft Office, with exposure to Oracle ERP preferred
• An excellent team player who is outcome and target focused
• Collaborative and comfortable negotiating with stakeholders to resolve issues
• Able to work under tight deadlines
• Meticulous and attentive to details

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

Rachel Heng

EA License No: 11C5502

Registration No: R23115318

Responsibilities:

• Wire transfer inputs
• Cash management activities including monitor APAC cash balance, prepare cash flow forecast and resolve day-to-day cash issue
• Assist in credit & collection management & forecasting
• Maintain intercompany loan schedule
• Responsible for investment accounting, reporting and compliance
• Coordinate and manage Standby Letter of Credit (SBLC) or Bank Guarantees for Chinese customers
• Foreign exchange trade settlements
• Prepare and collect documents for Audit and SOX requests
• Assist quarter-end closing tasks, SEC reporting footnote disclosure
• Other Ad-hoc treasury projects

Requirements:

• Bachelor’s Degree in Business, Finance, Accounting, Economics or related field with at least 2 years of Treasury, Accounting or Finance experience
• Strong technical skills in Excel
• Accounting skill is a plus
• Experience in a global and matrixed company is a plus
• Working knowledge of SAP preferred
• Outstanding verbal and written communication skills

Job Description:

As an Accounts Receivable Analyst, you will play a vital role in managing the financial transactions related to Letters of Credit. Your responsibilities will include monitoring the Letters of Credit issued to the company, ensure timely and accurate LC processing turnaround, and minimize any potential discrepancies. Here are the key duties and qualifications for this position:

Responsibilities:

Review Letters of Credit (LC) Drafts:

• Provide support in reviewing LC drafts and officially issued Letters of Credit.
• Offer feedback and advice to internal and external partners regarding the contents of LC drafts

Letters of Credit Checklist:

• Prepare Letters of Credit checklists and submit them for approval.
• Post approved checklists to the internal site.

Amendments and Communication:

• Process all Letters of Credit amendments received.
• Disseminate information about amendments to various internal teams and third-party partner.

Logistics Coordination:

• Follow up with Logistics teams to ensure presentation documents required for Letters of Credit presentation are in order.

Timely Responses:

• Respond promptly to inquiries from internal teams regarding the status of orders associated with Letters of Credit.
• Address internal and external inquiries about the status of Letters of Credit.

Escalation and Collaboration:

• Escalate non-routine questions to your manager.
• Collaborate with peers, colleagues, and managers to resolve issues and achieve goals.

Compliance and Knowledge Development:

• Develop a deep understanding of the function, internal policies, procedures, and compliance requirements related to accounts receivable.
• Ensure compliance with all internal and external audit requirements.

Requirements:

• Bachelor’s degree (or equivalent related work experience) with a focus on finance, accounting, or a related discipline.
• Minimum of 2 years of experience in Trade Services or equivalent work experience in a related field.

Job Description

As a Senior Accounts Receivable Analyst, you will play a crucial role in managing the financial transactions related to Letters of Credit among other responsibilities. Your primary responsibilities will include reviewing letters of credit, ensuring timely submission of presentation documents, minimize potential discrepancies, and maintaining accurate records. Here are the key duties and qualifications for this position:

Responsibilities:

Review Letters of Credit (LC) Drafts:

• Provide support in reviewing LC drafts and officially issued Letters of Credit.
• Offer feedback and advice to internal and external partners regarding the contents of LC drafts.

Letters of Credit Checklist

• Prepare Letters of Credit checklists and submit them for approval.
• Post approved checklists to the internal site.

Amendments and Communication:

• Process all Letters of Credit amendments received.
• Disseminate information about amendments to various internal teams and third-party partner.

Logistics Coordination:

• Follow up with Logistics teams to ensure presentation documents required for Letters of Credit presentation are in order.

Timely Responses:

• Respond promptly to inquiries from internal teams regarding the status of orders associated with Letters of Credit.
• Address internal and external inquiries about the status of Letters of Credit.

Escalation and Supervision:

• Escalate non-routine questions to your manager.
• Prioritize daily tasks and provide supervision and guidance to junior staff members.

Collaboration and Issue Resolution:

• Collaborate with peers, colleagues, and managers to resolve issues and achieve goals.

Compliance and Knowledge Development:

• Develop a deep understanding of the function, internal policies, procedures, and compliance requirements related to accounts receivable.
• Ensure compliance with all internal and external audit requirements.

Bank Guarantees and SBLCs:

• Process bank guarantees and Standby Letters of Credit (SBLCs) requested by customers.
• Submit these requests for approval.

Feedback and Reporting:

• Provide feedback to your manager for any improvements to current processes.
• Prepare quarterly bank guarantee reports and submit them to your manager.
• Track and prepare monthly bank guarantee bank fees for payment consideration.

Requirements:

• Bachelor’s degree (or equivalent related work experience) with a focus on finance, accounting, or a related discipline
• Minimum of 6 years of experience in Trade Services or demonstrated equivalent work experience in a related field.

The Senior Business Analyst will be required to interact with clients to understand, confirm, compare (client’s requirements with WPH solutions), prepare proper documentation and present completed materials for client’s acceptance.

Key Responsibilities:

• Responsible for the development and improvement of business processes from client
• Tracking performance against business plans
• Develop and refine reporting requirements
• Gather, Organize and Analyse information on problems or business requirements
• Work closely with various parties including solution architect, developers, IT engineers to resolve issues.
• Responsible for monthly reporting and KPIs
• Conduct User Requirement Workshops
• Conduct User Training sessions
• Mentor junior BAs
• Having at least 3 years of experience as Business Analyst in business process flow, web portal functionalities and jargon will be advantageous
• Preferably knowledgeable in Information Technology infrastructure
• Effectively managing multiple projects and tasks of varying complexities
• Able to perform well under pressure
• Proficient in MS Office suite of application software
• Having strong analytical skills
• Hands-on and hardworking with keen interest in the Web Content Management System technology
• Having basic web knowledge and SQL would be an advantage
• Excellent teamwork attributes.
• Must possess at least a Bachelor’s Degree.

Other Requirements:

• Good verbal and written communication skills
• Must have strong understanding of and experience with the software development life cycle.
• Self-motivated and able to perform with minimum supervision
• Excellent problem solver with ability to analyse complex requirements and provide solutions.
• Excellent communication skills, ability to articulate problems with solutions to respective levels of people.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Your responsibilities will include but are not limited to the following:

• Organise GEIP events such as the Onboarding workshop and Parents’ briefing
• Administer the MOE-commissioned alumni survey to obtain the current status of GEIP alumni
• Monitor and update the MOE status reports of GEIP students for submission to MOE
• Data collation, sanitizing and analysis of the GEIP post-internship surveys

Pre-requisites:

• Around 2 to 3 years’ working experience. Fresh graduates will be considered.
• Proficient in data analysis software such as Tableau and Power BI.
• Proficient in MS Office Applications and other software.
• Good verbal and written communication skills.
• Dependable team player and responsible.
• Keen to learn and open to new administrative tasks or assignments.
• Able to work under pressure and in a fast-paced environment.

Main duties and responsibilities of the successful candidates are to assist the System Manager/ Functional Leads on the maintenance & support of PPM application. This includes:

• Defect Management. Responsibilities include tracking of system defects reported by users; perform analysis and troubleshooting service to verify and confirm the cause of the problem; provide interim or workaround solutions when necessary to minimize disruption to operations; ensure prompt resolution to the defects reported and facilitate users in Problem Report (PR) testing.
• Service Request (SR) Management. Responsibilities include tracking and monitoring of SRs raised; assessment and implementation of SRs according to operating procedures, e.g. data patching requested by users.
• Change Request (CR) Management. Responsibilities include tracking and monitoring of CRs raised, conduct of impact assessment, design & implement solution and facilitate users in CR testing and conduct training when necessary.
• Operations Support. Responsibilities include monitoring and execution of scheduled events such as monthly jobs, financial year end activities, interface testing, support of audit-related activities, responding to calls/ emails from users about issues/ queries with regard to PPM application and provide on-site support when necessary; support scheduled events such as system down-time; investigate and resolve functional and/or performance related and/or integration issues.
• Prepare and submit monthly progress report on summary of the incidents raised and resolved, SR and CR status updates to the System Manager/ Functional Leads.
• Ensure the smooth operation of PPM, including integration withother bolt-on applications, and interfaces with internal/ external interfaces so that the support is not disrupted during normal office working hours.
• Review and update the relevant documentation (inclusive of ARIS diagrams/ models) to reflect changes made to the system. Examples of documentation including the following:
  Functional Design (FD) specification
  Technical Design (TD) specification

Skills & Requirements

• The candidate(s) should possess a Degree in Computer Science, Engineering or Equivalent.
• Minimum 8 years of ASP .NET development experience in a project management and technical architect role, with at least 3 full cycle ASP .NET implementation of comparable scale and complexity in a large organization.
• Project development experience in C# and Microsoft ASP .NET Framework 3.5/ 4.0 and ASP .NET MVC.
• Knowledge of web technology and development experience in ASP .NET, HTML, CSS, javascript, AJAX and jQuery.
• Experience in database design and development in MSSQL and Oracle.
• Experience in coding using Visual Studio and integration with other .NET and SAP applications.
• Knowledge in secure programming standards and ASP .NET programming best practices.
• Knowledge of system testing methodology and analysis with experience in using testing tool.
• Ability to design, develop and articulate solutions based on strategic business or technical requirements.
• Ability to work independently and efficiently, manage timelines and user expectation, and produce high quality deliverables (documentation, presentations and research).
• Demonstrated experience in designing, developing and managing the delivery of enterprise solutions to support business transformation objectives.
• Possess excellent communication and soft skills.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Operations Specialist, Front Office Support Services, Asset Transfer Validation (5 Months Contract)

Description

Bank of Singapore opens doors to new opportunities.

Start your career with Bank of Singapore as an Operations Specialist (5 Months Contract ) in our Asset Transfer Validation team!

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

General Description

We are seeking a contractor within our Front Office Support Services (FOSS) function. The incumbent will handle pre-checks on all client related transactions prior to processing by Remittance team and to perform callback on related transactions.

Responsibilities

Pre-check on client related transactions

• Ensure all relevant approval is obtained and instruction provided by Business adheres to client’s signing mandate
• Escalate any deviation to Standard Operations Procedure
• Coverage includes: Payments, Internal Transfer, Standby Letter of Credit/Banker’s Guarantee, Letter of Undertaking, Cheques

Callback on Asset and Non-asset Transfers

• Ensure callback is conducted in accordance with procedures and policies
• Initiate call to clients to confirm and verify various transactions / instructions
• Retrieve and verify callback conducted by Front office
• Handle BAU type of queries/issues ensuring that the case is resolved or properly escalated in a timely manner.

Control

• Act as a control unit and be able to identify risk issues in the course of interacting with the client/Front office
• Ensure that exception processing is completed exactly according to the conditions set in the approval
• Perform an end of day review to ensure tasks are completed by signing off on the end of day checklist

Query Management

• Ensure all queries from Business is resolved within expected timeframe or escalated to the correct parties

Change Management

• Identify control gaps and work with team to review process efficiency and deliver improvements
• Participate in projects as and when required

Requirements

• 2 to 4 years of experience in Private Bank Operations especially in the area of Remittances, Callback or Client Service role
• Tertiary education with a good academic track record.
• Good knowledge of Microsoft Office.
• Fluency in English is essential.
• Clear written & verbal communication skills with all levels of staff
• Client-oriented mindset
• Meticulous and good team player
• Ability to work independently & drive initiatives forward until delivery.
• Ability to work effectively with both Front Office and Support staff, at all levels.
• Ability to work & deliver under time pressure
• Proactive in identifying any process gaps, providing or suggesting solutions to improve productivity
• Ability to perform ad-hoc system testing

GENERAL OVERVIEW

As a key member of the LNG Market and Business Solutions Team, the incumbent will be required to work on commercial activities to support the growth of LNG Bunkering services. This involves managing existing contracts with the customers of the terminal, as well as planning, leading and executing investment / project evaluation, project structuring, financial modelling and funding requirements leading to fruition new infrastructure projects.

ROLES AND RESPONSIBILITIES

The incumbent shall be responsible for, but not limited to, the following scope of tasks and duties:

• Support existing LNG Bunkering contracts with key accounts to maintain customer relationships, and resolve issues with contracts and commercial operations.
• Market and drive growth of terminal LNG Bunkering services.
• Build relationship with customers to establish new contracts and work with cross function team to conclude deals.
• Lead financial and commercial evaluation of deals and opportunities, including project financing, valuations, investments, etc.
• Commercial support of LNG Bunkering infrastructure projects from inception through various project development stages until award of EPC contract (FID), by working closely with Business Units to:

1. Build, maintain and analyse robust financial models including assessing and challenging assumptions and data which underlie the model for the purpose of valuation, assessing financials and commercial viability, due diligence and financing.
2. Prepare business case and analysis for presentation to Senior Management and Board on project financing matters and to recommend final investment decision.
3. Support executing and closing of transactions, including deal structuring, negotiations of final documentations etc.

• Manage other activities as and when assigned by the reporting manager.

WORK EXPERIENCES

• 3 years of relevant experience in Consulting or Business Development.
• Candidates with no prior experience may be considered.
• Proficiency in understanding financial modelling is an advantage.
• Background in tank storage, LNG, gas or shipping industries is desirable.
• Strategic mindset, an ability to spot good business development opportunities and structure into a business proposal both from macro and micro perspectives.
• Strong written and presentation skills.
• Excellent negotiation, closing and follow-up skills and market research experience.

EDUCATION REQUIREMENTS

• Degree from a reputable university.

Job Description

• Play role of functional consultant and project secretary in IT projects, involved in full project delivery life cycle.
• Assist project manager in documenting meetings and tracking tasks and budget.
• Assist in identify customer needs and innovate technological solutions.
• Review customer data and assist in data cleansing, preparation for migration, and post-migration validation.
• Work closely with technical teams to develop appropriate technical solutions.
• Assist in conducting internal functional testing and user acceptance testing with customers.
• Assist in developing training materials, and conduct training sessions.

Essential Skills and Experience

• At least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication), Engineering (Others), Business Studies/ Administration/ Management, Commerce or equivalent.
• Technical skills in MS Excel, MS Office, MS PowerPoint, MS Word.
• Accounting knowledge is preferred.
• Preferably 1 year of working experience in IT/Computer, Software or equivalent related field.
• Good presentation skills.
• Strong customer service and interpersonal skills.
• Excellent spoken and written communication in English.
• Strong analytical skills.
• Consulting experience definitely an advantage.
• Ability to work effectively in a dynamic working environment.

We regret that only shortlisted candidates will be notified.

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

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