The Assoc Business Analyst provides analytical support for the development of technology solutions that meet business needs. He/She partners with stakeholders to identify, clarify, and document business requirements. He/She assists with the assessment of the viability and effectiveness of solution options that can meet business needs. He/She facilitates communication between business and technology teams.

He/She has a passion for learning and is comfortable exploring and analysing data. He/She also adopts a structured and systematic approach to analysing business processes and solving problems.

Critical Work Functions and Key Tasks

Business Analysis Planning & Strategy

• Assist the BA leads in the planning of business analysis approach by defining the methods, techniques and tools to be used for business analysis
• Prepare governance deliverables to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis
• Contribute in the preparation of the stakeholder communication plan

Requirements Analysis & Design

• Liaise with internal and/or external stakeholders to identify system/data products requirements
• Provide analysis to support the development of business cases
• Support user requirement analysis through information collection
• Support the analysis of business requirements and feasibility studies of possible solutions
• Prepare requirements specifications and solution proposals
• Contribute to the identification of a range of solution options

Requirements Lifecycle Management

• Prepare Requirements Traceability Matrix
• Collaborate with developers to ensure requirements are incorporated into system design and implementation
• Function as the liaison between users and technical staff throughout the solution implementation cycle
• Contribute to identification of solution change risks
• Prepare training materials and conduct user training to facilitate adoption of new systems, where necessary
• Facilitate System Integration Testing by coordinating the development teams of various integrations
• Work with relevant stakeholders on user acceptance testing
• Validate test results ensuring they are in alignment with the requirements and achieving desired outcomes
• Support the development of test cases and test data, where necessary
• Carry out testing including SIT, UAT, pre-go live and post go live testing to ensure that the IT solution is built in accordance to the requirements, where necessary

Solution Evaluation

• Assist in the assessment of solution options for suitability
• Contribute in the formulation of solution recommendation
• Evaluate the ability of an existing system/data products to support proposed changes

Requirements & Qualification:

• Degree/Diploma in any relevant discipline
• Experience in Healthcare is an added plus
• Knowledge and understanding of IT industry environment and business needs
• Experience in SAP Applications/Modules, especially in SAP ISH

Job Responsibilities

• Provide administrative support in performing data entry of sales orders into system.
• Manage incoming phone calls and identity customers' needs to achieve satisfaction.
• Provide accurate, valid and complete information by using the right methods/tools.
• Build sustainable relationships and trust with customer accounts.
• Manage and address any customer complaints or an issue that with product or service by providing appropriate solutions and alternatives.
• Work closely with business development team, in ensuring that the sales orders are placed, and products are delivered to customers on time.
• Coordinate closely with warehouse for delivery arrangements.
• Ensure that movement of goods from HQ are sufficient and accurate.
• Generate reports for management.
• Perform any other duties assigned from time to time.

Job Requirements

• Proven customer support experiences are preferred.
• Demonstrates ability to learn quickly and adapt to a rapidly changing environment.
• Customer orientation and ability to handle different situation.
• Familiar with basic computer skills.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize and manage time effectively.
• Working Days: Monday to Friday, 8.30am to 6.00pm
• Location: Alexandra Technopark

Product area

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).

Job description

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

Qualifications

Job responsibilities

• Support updating of existing solution content or create repeatable content (e.g., best practices recommendations, tutorials, blog articles, sample code) and ensure effective documentation of repeatable solutions for telco, ecommerce, and retail partners in region to adopt.
• Help generate partner insights and participate in business reviews with partners to formulate partner strategies, with minimal guidance.
• Manage project planning, status reporting, timeline estimation, issue tracking, meeting facilitation, and project documentation for new device launches.
• Execute solutions, with occasional support from peers/community, based on user/partner/client business objectives and technical requirements that have been previously defined, developed, and approved.
• Help identify trends of solution issues across users/partners/clients and collaborate with internal teams to mitigate risks in the future with some guidance.

Minimum qualifications

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience in a project/program management, consulting, or client facing role.
• Ability to communicate in Japanese and English fluently to support client relationship management.

Preferred qualifications

• 3 years of experience in operations management (i.e., process improvement, operational reviews, optimizing workflows, etc.).
• 3 years of experience managing projects and working with analytics or SQL.

Overview*

The incumbent will support the Manager, NUHS Total Workplace Safety and Health (TWSH) Office, to drive high standards in Workplace Safety and Health (WSH) practices and foster a strong WSH culture in NUHS. He/she will provide administrative WSH support at NUHS Group Level and Regional Health System Office Level.

Job Responsibilities*

Support Manager, NUHS TWSH Office to

• Implement NUHS-wide WSH initiatives, coordinate WSH efforts across NUHS, NUHS-wide policy alignment, promulgation of best practices across NUHS, any follow-up as required by Ministry of Manpower
• NUHS Total Workplace Safety and Health Oversight Committee Secretariat.
• Demonstrate that WSH is a priority for RHSO by publishing the WSH commitment, reviewing and tracking WSH targets and performance, allocating sufficient resources for WSH, promoting WSH proactively, and ensure that staff have the necessary knowledge on WSH

Requirements*

• Experience in the healthcare industry is an added advantage.
• Licensed and Registered MOM WSH Officer is an added advantage
• Well versed in WSH Act and requirements
• A team player who is able to work independently in a fast-paced environment to meet deadlines
• Strong interpersonal and communication (both written and oral) with the ability to interact with various levels of stakeholders
• Well-versed in MS Office and able to work under pressure

Team Description:

Strategic Planning and Analytics team supports Group President and the rest of the Top Leadership’s initiatives across e-Commerce, and financial services businesses by closely collaborating with Regional and Local teams on a variety of topics.

Job Description:

We are looking to hire a leading member for our e-Commerce and financial service team to contribute to the following work:

• Support preparation of executive-level meeting materials and agenda items for the Group President and Leadership team as part of regular analytical support/ updates on the Shopee/SeaMoney business
• Support strategic projects/ deep-dives into key aspects Payments, Consumer Lending, and Digital Banking covering topics like new opportunity identification, market entry & strategy, profitability and risk of new and existing financial products, competitor benchmarking or Shopee businesses in Marketplace, Logistics, Retail, Advertising, covering topics like monetisation and spend efficiency improvements, focusing on financial and data analytics
• Support insights / run joint projects with relevant Business teams to identify new opportunities / drive measurable improvements in Shopee/Seamoney performance

Requirements:

• Bachelor degree or above
• Minimum 1 year of working experience in a top-tier strategy consulting firm, specifically McKinsey, Boston Consulting Group (BCG), Bain, Roland Berger, Kearney, Monitor Deloitte, Strategy&, EY-Parthenon, or Accenture Strategy, is a must
• Passion for complex problem solving using quantitative and qualitative techniques
• Proficiency in PowerPoint, Excel, Word, SQL, etc. with outstanding written and verbal communication skills to deliver exemplary client-ready output
• Strong process and stakeholder management skills – or willingness to improve them in a dynamic environment
• Self-starter who can work independently while being a team player that thrives in group settings
• Knowledge of financial services (Payments, Consumer Lending, Digital Banking) and/or e-Commerce is desirable

Brief Description:

• To provide in a safe and ethical manner, the technical expertise and non-routine problem-solving capabilities needed to support the analytical and testing requirements of the RON, MON and CETANE engine.

Responsibilities:

• To operate the three engines according to standard procedures following fit-for-use conditions.
• To carry out daily checks on engine conditions, water coolant with K2Cr2O7 added, lube-oil level and refrigerator unit water temperature.
• To ensure TSF close to the sample results are checked for each run and recorded.
• To ensure thermometers, burettes are calibrated (with QA assistance) at regular intervals and records kept.
• To carries out top overhaul when due and record activities when spare parts change and running hours.
• To record parts changed and nature of problem after each repair by AmSpec staff or by vendor.
• To check and maintain optimum spare parts for the engines, reference fuels, TEL and gases.
• To carry out safety checks daily and routinely to ensure waste fuel and tested samples in the room are minimal, and pressure gauges are not leaking, the fire extinguisher is functional and has sufficient gas pressure at all times.
• Perform all other duties and responsibilities as assigned.

Requirements:

• Diploma / Degree in Chemical / Mechanical Engineering / Chemistry / Applied Science.
• At least 2-3 years’ experience working in a chemical, petroleum, and petrochemical laboratory.
• Ability to understand ASTM standards and procedures.
• Protocol, procedure, and safety oriented.
• Ability to perform analytical tasks.
• Ability to work effectively under pressure, while directing numerous projects concurrently with different deadlines.
• High tolerance for job pressure.
• Able to work on flexible schedule as position will include evenings, weekend, and holidays, based on customers’ requirements.
• Ability to verify and check results during and after office hours.
• Position requires a dependable and reliable individual whose daily presence adds to the success of the department.
• Able to work independently and a good team player.
• Ability to work and communicate with persons of diverse personalities and backgrounds.

Qualified or interested candidates, please submit your updated resume in MS format to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

Please include the following in your resume (if any): -

• Last drawn / current and expected salary.
• Reason(s) for leaving previous / current company.
• Education background.
• Work experience in point forms.

Responsibilities:
The Business Analyst will be required to interact with clients to understand, confirm, compare (client’s requirements with WPH solutions), prepare proper documentation and present completed materials for client’s acceptance.

Key Responsibilities:

• Collaborate with stakeholders to gather and analyse business requirements for digital initiatives, such as web applications, mobile apps, and digital platforms.
• Conduct thorough analysis of user needs, business processes, and data to identify opportunities for digital enhancements
• Translate business requirements into clear and detailed technical specifications, including user stories, use cases, and process flows.
• Work closely with development teams to ensure the successful delivery of digital solutions, including testing and validation of requirements.
• Provide expertise in digital trends, best practices, and emerging technologies to drive innovation and efficiency.
• Support the implementation and adoption of digital solutions, including training and change management activities.

Other Requirements:

• The Business Analyst shall have experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects. The person shall be a Certified Product Owner or Certified Scrum Master or equivalent.
• Good verbal and written communication skills
• Must have strong understanding of and experience with the software development life cycle.
• Self-motivated and able to perform with minimum supervision
• Excellent problem solver with ability to analyse complex requirements and provide solutions.
• Excellent communication skills, ability to articulate problems with solutions to respective levels of people.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Description

- Assist in daily IT activities.

- Management of online classes such as Zoom.

- Knowledge of active directory / domain controller.

- Microsoft exchange.

- Management of virtual servers (Hyper-V / Citrix).

- Simple networking troubleshoot (Firewall, switches).

- Software/Hardware troubleshoot (MS office, Printers, WiFi).

Job Requirements

- Nitec and above in IT related.

- No experience required, training is provided.

- Able to communicate in Chinese to Chinese Speaking Clients.

- Willing to learn.

- Able to work in a fast paced environment.

- Singaporeans / Singaporeans PRs are welcomed to apply.

Product area

Great just isn't good enough for our People Operations team (known elsewhere as "Human Resources"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field. You’ll play an essential role advancing a more diverse, accessible, equitable, and inclusive Google through our hiring, promotion, retention, and inclusion practices.

Additional job description

In this role, you will be responsible for partnering across people operations and with business leaders to ensure that organization design are managed in a fair and timely manner, consistent with local requirements and in support of business objectives.

Please note this is a Fixed-Term Contract until the end of 2024.

Qualifications

Job responsibilities

• Own the centralized reorganization (reorg) process and standards.
• Act as advisor to Front-line HR and the business across the full reorg life-cycle, from early ideation to landing and communications change management.
• Identify risks associated with proposed organizational changes, raise to and influence appropriate parties accordingly.
• Partner with HR COEs, including Benefits and Internal Mobility, to ensure appropriate support is provided to impacted Googlers and ensure smooth execution of the reorg.
• Consult with local HR, Labor Relations, and our Legal Partners to execute on Workers Councils and other regional compliance requirements.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in employee relations/investigations, gained in either an HRBP role, Employee Relations Advisory role, or equivalent experience as an employment attorney practicing employment law.

Preferred qualifications

• Ability to establish strong cross-functional relationships at all levels and geographies.
• Ability to pay attention, convey opinions and recommendations both in speaking and writing.
• Ability to operate with empathy and diffuse/de-escalate challenging conversations/situations.
• Excellent investigative and problem-solving skills, with the ability to organize and analyze data.

Roles and Responsibilities:-

• Uplift the existing Administrative, Human Resources, Finance and/or Logistics aspect of the company.
• Assist in Human Resource-related responsibilities, such as Time & Attendance, Claims, Employee Records, On-boarding and other day-to-day tasks assigned by the Directors.
• Assist in Accounts Receivable duties such as maintaining and following up for the Outstanding Payment list, Invoice creation and liaising with the Sales Team to obtain Invoice payment from customers.
• Maintain the structure of accurate records of inventory and warranty of our product offerings, both hardware and software. Maintain company's organization chart and admin-related documentations and records, such as preparing letter of offer, confirmation, increment & promotion, etc.
• Appreciate the initiative to continuously improve the company’s standard operation procedures (S.O.P), system and structure as well as the welfare of the company.
• Periodically assist Sales Team on administrative tasks (Sales Pipeline, Commission calculation, etc).

Requirement:-

• Diploma / Degree in Human Resources, Business Administration or equivalent
• Minimum 1 year experience
• Good understanding of the HR practices including Employment Act
• Good organisational skills with ability to carry out analytical and coordination work
• Good working attitude & self-driven
• Able to work in a fast – paced environment
• Good communication skills (written & verbal) and able to interact with people at all levels
• Proficient Microsoft Office applications
• Able to work independently in a fast pace environment.
• 5 day work week

Job Responsibilities:

• Ensure that the SIM/Nursing laboratory is equipped with necessary requisites for lessons scheduled.
• Carry out housekeeping and preventive maintenance duties.
• Enforce safety rules and standards.
• Carry out specific duties or tasks assigned in support of events by supervisor/ management team.
• Work together with academic staff to ensure lesson objectives are achieved.
• Work together with other technical executives to achieve common objectives.
• Ensure all labs and equipment are clean and maintained for staff & student use.

Pre-requisites:

• Preferred with Nursing background.

This is a temporary hourly rated position.

Working hrs: Mon to Fri (0700AM to 0430PM)

Location: Punggol

Requirements:

• Full GCE O/A Level or equivalent.
• Strong communication and interpersonal skills.
• Resourceful team player with initiative.
• Meticulous in task execution.
• Proficient in MS Office.
• Able to handle challenges.
• Knowledge preferred.
• 2 years in a school or related role.

Scope of works:

• Answer phone calls and assist walk-in inquiries.
• Maintain a registry of incoming and outgoing mail and route items to staff.
• Manage printing jobs, issue stationery, and maintain inventory.
• Address student concerns, including health issues and lost items.
• Perform data entry, filing, and minute-taking.
• Complete other tasks as assigned by administration.
  

Job Summary:

• You will be involved with innovative and fully DevOps oriented teams in order to provide support for both the Asian and Europe Region.
• This position is part of a support team for core banking suit of application, named ISIS. It is deployed across the ASIA & EMEA in multiple entities which targets to:

1. Payments, domestic and cross border
2. Financing
3. General Ledger
4. Accounting
5. Financial reporting for local regulator or Head Office in Paris, France.

• The solutions are built and supported in Paris and in Singapore.

Responsibities:

• Manages user requests & incidents in a timely manner
• Prioritizes User requests based on their urgency, their criticality and their context.
• Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification
• Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).
• Ensures Daily support tasks
• Ensures sanity checks are performed (morning, evening) and on-calls duty
• Contributes to change requests, urgent data modifications and INTPRODs executions
• Escalates issues if need be, but remains the main point of contact for the user
• Pushes for sustainable resolutions and sustain knowledge management
• In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)
• Contributes to major incident reports and post-mortems when required
• In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation
• Keeps the support documentation up-to-date
• Acts as the IT Run preferred communication channel with all stakeholders
• Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and CAGIP stakeholders.
• May extend activities to complementary tasks like Testing or BA if part of the squad.
• Incident communication
• Problem follow-up
• Transversal coordination of key initiatives.
• Skillfully translate technical issues in layman terms which is understandable and relatable with Business and Operations.

Requirements:

• Min. 4 year’s experience in application support, with exposure in Banking industry would be advantageous.
• Solution oriented, business focused with a mindset to constantly improve production quality and stability
• Possess basic technical skills e.g. SQL, Unix,Microservices, CI/CD tolls , Batch monitoring tools etc.
• Experience in backoffice domain is required ( SWIFT, Accounting, reporting etc)
• Have Strong knowledge on Domestic & Cross border payment flows.
• Have hands-on experience supporting payment related applications.
• Strong investigative approach to issues in order to perform root cause analysis.
• Excellent analytical skills
• Able to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds
• Good communication skills that is able to translate technical issues in layman terms in relation to Business & Operations

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

JOB PURPOSE:

We are looking for a passionate and quick-thinking individual. This successful candidate will transform raw data into meaningful and insightful information, that empowers our business users for better decision making.

KEY RESPONSIBILITIES:

• Learn and understand WSI Sourcing business workflow and data requirements.
• Interpret data, analyze results using data collection techniques and providing reports & dashboards
• Develop and implement data collection techniques where needed, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain good data in our database systems
• Identify, analyze, and interpret trends or patterns in complex data sets
• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
• Work with management to prioritize business and information needs
• Locate and define new process improvement opportunities

JOB HOLDER’S COMPETENCIES & EXPERIENCE:

• Degree/Diploma Computer Science, Information Management or Statistics, Mathematics
• At least 5 years of working experience as a data analyst.
• Technical expertise regarding data models, database design development, data mining and segmentation techniques
• Proficient in writing and optimizing SQL statement, and programming (XML, data transformation services, ETL)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings
• Experience with using or implementing Power BI would be advantageous
• Proficient in data automation
• Experience with application of Large Language Models would be advantageous

Working hrs: Mon to Fri (0630AM to 0400PM)

Location: Ang Mo Kio

Requirements:

• Communicate in English and work in a team.
• At least 3 years of experience in cleaning, logistics, or admin tasks.
• Physically fit for the role.
• Additional skills like coordination and meeting deadlines are a plus.

Scope of works:

• Maintain cleanliness and upkeep of school facilities.
• Support daily opening and closing operations.
• Provide logistical support for school events, including furniture transport and setup.
• Assist with safety and security tasks, such as managing the alarm system and reporting faults.
• Perform other assigned duties.

Job description:

• Maintain accurate client records and ensure all documents comply with MAS regulations and internal policies.
• Assist with client onboarding by gathering necessary documentation and ensuring regulatory compliance.
• Follow up on client requests, provide accurate information, and resolve issues.
• Attend client meetings to clarify sales objectives and assist with presentations and reports.
• Help track sales leads, opportunities, and performance metrics.
• Build and maintain strong customer relationships.

Benefits:

• Competitive salary with bonuses awarded quarterly and at year-end for good performance.
• Opportunities for recognition awards, including international travel.
• Paid training, mentorship, industry certification, and hands-on experience to grow your career in wealth management.
• Access to advanced digital tools for flexible hybrid work
• Fast career progression to management within 2 years.

Job Requirements:

• Motivated and Ambitious individual with Strong Leadership quality
• Passionate in wealth management, planning, and solutions
• Efficient in analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work on a flexible schedule that includes weekends
• Bachelor's degree or a Diploma from a local polytechnic
• At least 21 years old

Whether you are a fresh graduate, or looking for a mid-career switch, we welcome you to apply!

Working hrs: Mon to Fri (0900AM to 0630PM)

Location: King’s Road

Requirements:

• GCE ‘O’ Level (or equivalent).
• 2 years of relevant experience.
• Strong interpersonal and communication skills.
• Comfortable with diverse stakeholders.
• Pleasant and patient with parents and students.
• Self-initiated, able to multitask, and manage time well.
• Proficient in Microsoft Office.
• Fluent in English and Mandarin.

Preferred:

• Experience in MOE schools.
• Valid First Aid Certification.

Scope of works:

Reporting Structure

• Reports to the Administration Manager (AM).

Reception Support

• Manage reception and handle inquiries.
• Assist unwell/injured students and provide basic first aid.
• Log lost and found items and track keys.
• Set up the Conference Room for meetings.
• Pack resources for students and teachers.

Administrative Support

• Assist with P1 registration and orientation.
• Manage Leave of Absence (LOA) processes.
• Support P6 DSA applications and S1 postings.
• Update student details and file documents.
• Handle daily office tasks and manage supplies.

About Us

Coventry Enterprises Singapore is a company owned by Coventry University Enterprises, the commercial subsidiary of Coventry University, one of the UK’s fastest growing and most successful business focused universities.

Coventry University Enterprises has an enviable track record in the commercial application of Serious Games technology and has won a number of contracts with its partner XVR of the Netherlands in Singapore and across South East Asia.

Why join us?

We are the Asia Regional Support Centre for XVR Simulation, an incident command training simulator for disaster management. Our team has been successful in delivering projects around the world and particularly in Asia, where we deliver turn-key solutions of high-quality incident management simulator systems. Join us as the region’s leading provider of virtual reality simulation training software, as we prepare for further growth in this exciting market.

Position: IT & Operations Support Specialist

Responsibilities:

• Support daily operations of simulation system, including operational support at customers’ location.
• Perform technical analysis, corrective, and preventive maintenance of simulation system.
• Troubleshooting of technical issues on site at customers’ location.
• Implementing scenario creation or edits as required for operations using simulation tool set.
• Any other matters tasked by Management.

Requirements:

• Preferably Diploma/Degree in Information Technology / Engineering, or relevant qualifications. Fresh graduates are welcomed to apply.
• Experience in IT support and deployments.
• Experience handling network issues will be an advantage.
• Team player with good interpersonal, communication and problem-solving skill.
• Resourceful and able to work independently when required.
• Keen to discover and assess new technology for work purposes.
• Should be highly motivated and able to work under tight schedules.
• Meticulous and able to multi-task.

Responsibilities:

• Technical transfer product/project in assembly and testing, and from customers
• Provide technical support in manufacturing and testing in product build
• Provide technical support to QC in RMA issue
• Provide technical support to QA in Compliance, Regulatory, Customer & Audit

Requirements:

• Minimum Diploma in Electronics Engineering
• At least 2 years of relevant work experience in Electronics Manufacturing industry
• Technical competent to handle product/project manufacturing, transfers and troubleshooting
• Experience in product/project, PCBA manufacturing and testing
• Able to liaise with customer on technical matters
• Experience in manufacturing environment with ISO13485 & FDA preferred
• Good communication and problem-solving skill

Working hrs: Mon to Fri (0900AM to 0630PM)

Location: Bright Hill Drive

Requirements:

1. G.C.E. ‘O’ Level.
2. Singapore Citizen.
3. Pleasant, meticulous, and strong interpersonal skills.
4. Ability to multi-task and work independently.
5. Fluency in English and Mandarin/Chinese is preferred (SAP school).
6. Knowledge of MS Office.
7. Preferably 2 years of experience in administration and customer service.
8. First aid training is an advantage.

Scope of works:

1. Administrative Functions

• Maintain cleanliness in the reception area.
• Manage and verify documents (records, statistics, filing, correspondence).
• Perform ad-hoc tasks from the Administration Manager and School Leaders.

2. Reception Duties

• Manage counter services and inquiries.
• Attend to phone calls.
• Handle incoming parcels and emails.
• Liaise with parents, teachers, and vendors.
• Assist unwell students in the sick bay.
• Help walk-in visitors and students at the General Office.

• The administrative duties requires interaction with customers and handling their requests promptly.
• Applicant must have good customer service skills in both telecommunication and emails.
• Perform daily administrative duties, from upkeeping of business records, customer orders to invoicing, and service-maintenance coordination.
• Able to communicate and work as a team.
• Proficient with Computer and software such as, Microsoft, Google & Zoom.
• At least 2 years of working experience in the related field is required for this position

Key Responsibilities:

• You’ll will be accountable for driving the entire lifecycle of feature development and delivery.
• Lead as a feature owner, taking charge of feature requirement analysis, estimation for the topic, stakeholder engagement, requirement baseline establishment, and collaboration with technical leads and product owners.
• Provide detailed estimates for work packages in the WBS to facilitate project planning and execution
• Drive the creation of user stories, setting up acceptance criteria’s with Feature files and ensure thorough grooming of requirements for developers.
• Validation of development results, performing end-to-end testing of complete feature with product owner agreement for test cases as well as in validating the results.
• Oversee the feature handover for UAT testing with all evidences of end-to-end testing and including support until delivery to Production.
• Provide ongoing maintenance and support for the existing cash management & reporting applications, ensuring its stability and performance.
• Collaborate with cross-functional teams to ensure the successful delivery of projects and initiatives.
• Apply Agile and Scrum methodologies to drive project success.

Requirements:

• Min 10 years & above experience as a Business Analyst, in cash management and reporting domains, with expertise in financial messing standards such as MT940, MT950, CAMT053, MT942, CAMT052, MT910/100, CAMT054, PAIN & PACS.
• Strong expertise in cash management and payment processing, particularly aligned with CBPR+ and SEPA rulebooks.
• Proficiency in SEPA, cross-border and Asia payments types including credit transfer, direct debits and real-time payments.
• Extensive experience with payments processing engines, covering end-to-end processing for high-value payments (HVPS), low-value payments (LVPS) and real-time gross settlement (RTGS) systems
• In-depth knowledge of various banking channels, including accounting processes, reconciliation, settlements and reporting mechanism in global cash management
• Proficient in gathering requirements, possessing excellent documentation skills, and demonstrating effective communication abilities to ensure clear understanding and alignment among stakeholders
• Solid knowledge in creating feature files, ensuring thorough documentation and clarity in specification of development teams.
• Strong understanding of application architecture flow, enabling the ability to grasp the global picture and conduct effective requirements analysis
• Proven experience in leading the design and implementation of complex features and applications.
• Proficiency in Agile and Scrum working methodologies.
• Excellent problem-solving, communication and teamwork skills with an attention to detail and a proactive mindset
• Effective communication and teamwork skills.
• Financial industry expertise is essential.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

ROLE DESCRIPTION SUMMARY

Thales is seeking suitable candidate for the position of Service support engineer.

You will be maintaining and troubleshooting the hardware infrastructure and systems for a mission-critical Seamless Identity Management Platform for Experience (SIMPLE) system that Thales Solutions Asia (TSA) have designed for Singapore Changi Airport.

You will be part of a team of dedicated engineers that demonstrate superior technical competency in ensuring system availability, performance and security

KEY ACTIVITIES AND RESPONSIBILITIES

As aField Service Engineer, you are accountable for:

· Field Support. To carry out Corrective Maintenance (CM) as a result of failure of the hardware and software related to SIMPLE. To restore the system to its operational condition. To monitor and maintain the records of the overall system operational availability and reliability, including Mean Time Between Failure (MTBF), Mean Time to Repair (MTTR), system downtime duration and the types of hardware defects as well as all related software versions, patches.

· Field Testing. To carry out software testing on the system whenever there is a new software bug fixes. To ensure the correct configuration of the system is loaded for software / system testing and before the system is used for production.

· Spares Services. To manage the spares provisioning, support and test equipment and other tools that are stored at Authority site. To undertake store keeping functions in respect of receipt, issue and disposal. To carry out serviceability check on the spares and to ensure prompt and appropriate action is taken to rectify any fault on the spares. To monitor the end-of-life and end-of-support status of the spares and installed hardware.

· Preventive Maintenance (PM). To carry out PM on the hardware to retain the system in the specified operational condition in accordance to the planned maintenance schedule. In carrying out the PM, to follow the approved PM checklists to perform calibration, servicing and verification of system configurations. To submit the PM report after each PM.

· Calibration Services. To liaise with vendor to perform calibration services on the test equipment that are used for the preventive maintenance.

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

· 2 shifts of 12 hours, 24x7 operation

· Able to cope in a highly pressured fast-paced environment

· Prior working experience in any Server / Network / Uninterruptible Power System / Security products such as Firewall, PIM and PAM and Server Virtualization will be an added advantage

· Customer orientated with high level of service attitude

· Good listening and analytical skills

· Hardworking, outgoing and enthusiastic

· Positive working attitude

· Team player, and also able to work independently and with little supervision

· Able to thrive in a dynamic environment

· Able to understand the system and architecture diagrams

· Able to understand the user operation environment

· Willingness to pick up new technologies

· Perform other job responsibilities as and when assigned

Education

Diploma / Bachelor’s Degree in IT/Engineering discipline

CCNA certified

Experience

Minimally 1-2 years of experience in supporting network, security, server and UPS

Minimally 1-2 years of experience in supporting mission critical systems with a stringent SLA of 99.9%

Well-versed in IT Service Management (ITSM) standards, processes, guidelines and best practices will be an added advantage

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

Job Summary

We are seeking an experienced Business Analyst specialized in market risk and ALM in the banking sector. The successful candidate will be responsible for analysing business requirements, developing data-driven solutions to support risk management and reporting. The ideal candidate will have a strong understanding of banking operations, financial concepts, and data analysis techniques.

Responsibilities

• Collaborate with stakeholders to understand business requirements and develop end-to-end processes of market risk and ALM system.
• Extract and analyse financial data from various sources (e.g., core banking, accounting, risk management).
• Develop and maintain databases, data visualizations, and reports using tools like SQL and Power BI.
• Identify opportunities for process improvements and implement changes.
• Develop and execute testing plans to ensure reporting outputs are complete and accurate.
• Develop and maintain documentation of data processes and procedures.
• Provide ad-hoc analysis and support for special projects and on-going requests.
• Provide training and support for end-users.

Requirements

• Bachelor's degree in Banking, Financial Engineering, Computer Science, or related field.
• 3+ years of experience in market risk management, risk reporting, data analysis, and business analysis in the banking sector.
• Strong understanding of market risk and ALM concepts (FRTB, VaR, stress testing, sensitivity, MCO, LCR, NSFR, IRRBB, etc.) and financial products (derivatives, bonds, equities, etc.).
• Proficiency in data analysis tools (e.g., Excel, SQL, Python, Power BI).
• Excellent analytical, problem-solving, and communication skills.

Nice to Have

• Certification in risk management (e.g., FRM) or financial analysis (e.g., CFA).
• Experience with banking systems and software (e.g., Temenos).
• Familiarity with data warehousing and ETL processes.
• Understanding of machine learning and predictive analytics concepts.

Position Summary / Project Description

As an Institution Business Analyst, you will be called upon to support the institution in strategic planning, integration and enabling technology, and to support the institution’s daily operations. It also includes supporting the institution for their audits, governance and compliance initiatives.

IT workplan and budgeting:

• Collaborate with users, CIO and PMO to identify IT strategic needs for the Institution and translate those roadmaps and projects into the workplans.

• Conduct prioritization of workplans and adhoc projects.

• Engage users and delivery teams for workplan actualisation.

• Support CIO and IBA leads to review project budget, transfer pricing and procurement of systems and applications for institution.

Oversee project approval and delivery:

• Engage stakeholders and users to understand business initiatives, requirements and workflow, in order to provide high level pre-project assessment and feasibility studies.

• Collaborate with delivery teams to evaluate potential solutions needed to address operation needs while ensure alignment to the overall SingHealth digital strategy.

• Engage stakeholders and users for Institution IT governance approvals, solution review and delivery.

• Review risks to ensure that projects are completed on time, within budget and meeting requirements.

• Collaborate with delivery teams to coordinate end-user training, testing, implementation and support.

• Provide timely and accurate project progress information and highlight risks if any.

Hospital operations:

• Participate in Cluster and Institution IT governance, workgroups, hospital operations and project steering committees.

• Participate in Cluster and Institution audits, exercises and setups (e.g. ESS, BCP, Cybersecurity, DR exercise, mass casualty, pandemic, emergency planning).

• Evaluate and update Cluster and Institution documents (e.g. DAQ, ERM).

• Ensure compliance to MOH HIM chapters, and healthcare and institution’s policies and standards.

• Work closely with audit/exercise owners to address findings and response to audit/exercise observations.

Requirements / Qualifications:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline.

• At least 10 years of relevant working experience as an IT Project Manager and vendor management.

• Excellent analytical and problem-solving skills with interpersonal skills

• Team player with ability to work independently, possess good customer service skills and able to work with cross functional teams.

• Good written, communication and presentation skills

• CITPM / PMP certification will be an added advantage.

• Experience in healthcare industry is an added advantage.