Responsibilities:

• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.
• Manage client platform implementation/upgrade project.
• Perform on research/evaluation of client platform tools.
• Provide systems related technical advice to customers or project team.
• Manage client platform management systems.
• Manage systems changes through change request process & provide status reports to the relevant parties.
• Perform client platform related presales tasks.
• Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
• Ensure service level meet requirement. Propose and implement action plan when required.
• Established facility management standards/best practices to ensure
• operation consistency across project/facility management teams.

Requirement:

• Minimum NITEC in IT relevant discipline (CH)
• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
• Knowledge of operating systems, software applications, and remote connection systems

Role Summary

Our client is heavily investing on digital experience and tools for clients. Global Market IT FX team is hiring a dedicated Electronic Market/E-Commerce business analyst who will drive the functional specifications of our clients’ E-Commerce platform called Cortex for APAC. The role will focus on topics such as local booking, hedging of onshore-offshore currencies in order to support the rollout of Cortex to various segments of clients including Corporates. This is a regional role covering APAC.

This is a hands-on role which requires a good understanding of Fixed Income area, processes and systems especially on the front to back chain, very strong analytical skills and a high level of accuracy when defining business specifications and testing scenarios. The candidate will be directly exposed to Front Office users in APAC region.

Main items in workbook:

Expansion of eCommerce FX platform in new locations or roll out of new products + functionalities.

Functional specification for APAC business requirements on various topics for FX Cash products (pricing, local booking, hedging, compliance/regulatory requirements, …)

Main Responsibilities

• Liaise with end users to produce/refine business specifications.
• Define and produce functional and technical testing plans and participate in user acceptance testing.
• Liaise with Development, Organization, Business and Operations teams to ensure accurate functional coverage and validate test scenarios.
• Follow-up with development teams on the implementation and rollout of new features.
• Manage and escalate risks and issues.
• Coordinate component releases in different environments.
• Assist the support team on complex functional issues by acting as level 2 or 3 support if required.

Qualifications & Experience

• Bachelor’s Degree in Information Technology or relevant fields.
• Minimally 5 years of relevant working experience.
• Very strong analytical and interpersonal skills as well as reporting capabilities good understanding of Capital Market deal flow from pricing to booking and risk management on FX Cash.
• A business oriented, positive, resilient can do attitude with a clear focus on results and deliveries.
• Good level of experience as an IT BA in banking environment.
• Creativity, innovation, pro-activity and conviction in terms of finding solutions.
• High level of autonomy to interact directly with Front Office business users.
• Good communication and presentation skills both verbal and written.
• Technical skills: SQL and Excel.
• Good knowledge of FX Cash products and FX trade life cycle.

• Handle communication between different groups involved (like organizing meetings, taking notes, managing public inquiries, drafting responses, and dealing with mailbox messages)
• Arrange and coordinate important events with stakeholders such as healthcare providers and the public (like webinars and in-person meetings)
• Assist in analyzing data (like analyzing public inquiries to spot common themes) and presenting findings to management
• Keep the division’s website(s) up to date
• Assist in managing an online training course (like user registration and handling user queries)
• Help keep track of project deadlines, deliverables, and milestones
• Aid in creating communication materials (like infographics)
• Perform other administrative tasks as assigned, including data entry, updating contact lists, and drafting documents.

Requirements:

• Singaporean
• Diploma holder in any field
• Administrative support abilities (like organizing meetings and data entry) and familiarity with virtual meeting platforms like Zoom and Microsoft Teams
• Basic Excel skills (like filtering data, performing basic calculations, and creating tables/charts)
• Knowledge of pivot tables is a plus
• Comfortable working with large datasets in Excel

Other information:

• Salary: $13.60/hr
• Mondays to Thursdays: 8.30am to 6pm / Fridays: 8.30am to 5.30pm
• Contract: 6 + 6 months
• Location: Harbourfront centre

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Woodlands Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Responsibilities

• Analyze, investigate and manage daily application issues/incidents
• Perform query jobs, generate data statistics and reports
• Perform system/issue monitoring & tracking of resolution through incident management system
• Work with cross functional teams (application development, infrastructure team) for incident investigation and follow up.
• Perform application deployment, support post deployment and post maintenance verification activities.
• Perform project documentation and document base-lining.
• Administration of application configuration, user account, and support audits activity related to this.

Requirements

• Diploma/Degree in Computing Science, Information Technology, Engineering or equivalent
• 2 - 5 years’ experience in IT Operation, application support and end user management
• Excellent analytical and problem-solving skills
• Good written & spoken communication skills and interpersonal skills
• Experience in Structured query language (SQL).
• Involvement in night support activity (based on duty roster) is required
• Team player and work independently without supervision

To apply, please visit www.gmprecruit.com and search for Job Reference: 24227

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

Company Profile

Julian Grey’s client is a Singapore based solution provider for high quality IT security products to value add to their MNC clients & channel partners and has been in the market for 25 years. With a team of more than 200 highly experienced professionals, the company is looking for individuals who are passionate about the IT security industry to join their rapidly expanding team.

Job Responsibilities

• Maintain, troubleshoot, and upgrade various systems.
• Ensure seamless operations through effective coordination with external vendors.
• Optimize and configure systems for peak performance.
• Spearhead the deployment and management of innovative systems.
• Conduct training sessions for analysts on system functionalities.

The Ideal Candidate

• A minimum of 2 years of experience in a Security Operations Center (SOC) role, focusing on SIEMs and case management tools.
• Knowledge of SOC standard operating procedures.
• SANS 400 certification is an advantage.
• Expertise in SIEMs parsers setup and scripting.
• Proficient in handling, analyzing, and interpreting log and network packet data, including formats like SNARE, CEF, PCAP, and Netflow.
• Strong foundation in internet protocols (TCP/IP), routing protocols, and basic networking.
• Experienced in administration across Unix/Linux/Windows platforms, including virtualization, storage, and network security.
• Understanding of security threats and mitigation strategies.
• Capable of analytical thinking for problem-solving and troubleshooting.
• Efficient in time management and organizational tasks.
• Effective communication skills, both written and verbal.
• Preferable: Training in system management related to SIEMs, Breach Detection Systems, and Network Forensic Systems.

Follow us for more updates, interview tips!

https://www.instagram.com/juliangreygroup/

https://www.linkedin.com/company/juliangreygroup/

https://www.facebook.com/juliangreygroup/

Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities:

As the main contact for first-level end-user support, oversee and manage complex technical issues in a fast-paced business environment.
Operate and maintain VMware vSphere and Horizon VDI environments, conducting daily administration tasks such as upgrades, patches, and security configurations.
Monitor and optimize these environments, evaluate risks, and troubleshoot workloads.
Stay current on virtual machine technologies.

Quality Escalation Management, Exception Handling, Costs/Overhead Management and Contract Renewal skills and ensure that all SLA are met
Provide 24/7 on-call support, lead post-delivery teams for projects related to client applications, and maintain the Inventory Asset list.
Create and manage technical documentation and compile diverse maintenance reports.

Requirements:

Proficient in ITIL Framework practices.
Competency in Quality Escalation Management, Exception Handling, Costs/Overhead Management, and Contract Renewal, ensuring all SLAs are met.
Competence in Backup and Recovery Solutions.
Experience supporting enterprise virtualized environments on Desktop, OS, Client Applications, and Mobile Phones

OS Skill in: Window Clients/Servers o Linux (Red Hat, Centos, Ubuntu)

Min 2 years of working experiences supporting enterprise desktop environment and good technical expertise in VMware VSphere and VMware Horizon VDI

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Join the Amazon Web Services (AWS) Finance team! We are looking for entrepreneurial, analytical, creative, flexible leaders to help us redefine the IT industry. If you want to join a fast-paced, innovative team that is making history, this is the place for you.

AWS is one of Amazon’s fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering developers who are building the next generation of global industry leaders.

Amazon Web Services (AWS) seeks a Finance Analyst to be key member supporting the APJ Commercial Sales business as part of the APJ central finance team. This is an exciting opportunity to join one of the fastest growing divisions within Amazon. As a Finance Analyst, you will work closely with the Sales, Strategy, Finance and business leaders to develop financial models and analytical insights to assist in evaluating new business concepts, turning insights into operational measurements, and identifying paths to improve the overall planning and forecasting process.

Responsibilities

- Support the APJ Sales and Finance Leadership team on short- and long-term financial planning and FP&A responsibilities.
- Build financial models for new business concepts and go-to-market plans.
- Present financial summary and business insights to senior management.
- Tighten internal controls for program spending and revenue accrual.
- Execute ad hoc analysis based on business priorities.
The successful candidate will have shown experiences in past roles influencing business owners and supporting decision-making in rapidly evolving environments. This role requires a self-starter with strong modeling skills, a keen attention to detail, and ability to manage multiple projects effectively. This role also has regular interaction with executives and various business units across Amazon and therefore requires strong interpersonal and communication skills.

About AWS

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

- 5+ years of building financial and operational reports/data sets that inform business decision-making experience
- Bachelor's degree in accounting, information systems, finance, or equivalent

Preferred Qualifications

- MBA
- Experience in identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes
- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)
- Experience in financial modeling, P&L management or analysis
- Demonstrated ability to manage multiple, competing priorities in an energetic, fast-paced environment; ability to work with autonomy
- Comfort with ambiguity and creative problem-solving

The Role Responsibilities

As a Lead Business Analyst in our cross-functional squads, you will support the Product Owners in driving the outcomes of the squad to deliver on their objectives and key results. You will work closely with the Product Owners in creating business requirements to achieve business goals and develop the overall product roadmap. You must have proficiency in AI/ML based advanced analytics and have experience in driving digital transformation projects in Wealth Management.

We are looking for talented individuals who can be effective leaders with functional and operational expertise. You must be a strong communicator who builds trust-based relationships within the squad and amongst stakeholders.

The candidate must possess 5 +years of experience in Banking / Wealth Management. The candidate must have proficiency in Data & Analytics and Recommendation systems which include Rule based, Decision trees, advance analytics and machine learning, as well as strong understanding of data platforms and data interfaces. Experience in solution designing and stakeholder management is a plus.

Business

· Create Business requirements and follow through with walkthrough with Technology team for functional implementation

· Create use cases / framework around the analytics space (e.g. AI / NLP / NLU)

· Support the Product Owners for implementation of digital advisory tools from ideation, design, development, and adoption

· Identify, refine and document business requirements throughout the life cycle of implementation

· Design and develop platform and supporting data sources/interface

· Perform analysis and prepare test cases covering various scenarios

· Participate in UAT and ensure contribution towards successful delivery/implementation

· Ensure proper documentation and sign off from stakeholders are properly maintained

· Liaise with key stakeholders and reporting teams and with application vendors as applicable

· Maintain timely & Quality delivery of all tasks / activities assigned.

· Communicate efficiently the business process requirements to IT staff, program staff and stakeholder.

· Bridge vendor products and internal technology and build a best-in-class advisory platform, fully integrating investment ideas

· To liaise with external providers, research and evaluate tools and products, and onboard and collaborate where suitable, to increase Digital Advisory efficiency and effectiveness.

· To stay abreast of industry developments related to investment advisory and portfolio construction and incorporate best practices where possible

Processes

· Awareness and adherence to advisory process of Advisory Frontline tools.

Risk Management

· Awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

· Adherence to policies and control standards, ensuring compliance and operation within risk tolerance and risk appetite

· Maintain awareness and understanding of the regulatory framework in which the Bank operates, and the regulatory requirements and expectations relevant to the role.

· Responsible for delivering ‘effective governance’ within the deliverables and possessing the ability to constructively challenge relevant stakeholders and teams effectively.

· Ability and willingness to work through details with relevant control functions in an open and collaborative manner to achieve the desired governance outcome within the bank’s risk appetite.

· Work with global teams in Risk, Compliance and COO Office to ensure adherence to the Bank’s Risk framework, in the identification, assessment, mitigation, control and monitoring of risk.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key stakeholders

· Investment Advisors, Team Heads, Relationship Managers, (PvB and Retail)

· Global WM Product Teams

· Global and Country Technology teams

· Product Owners across Digital Advisory and Client Journey

· Country WM Product Heads

· Group, Regional and Country WM COO teams

Other Responsibilities

· Do the right thing: Be brave, be the change; Think client; Live with integrity

· Never Settle: Continuously improve and innovate; Simplify; Learn from your successes and failures

· Better together: See more in others; How can I help? Build for the long term

· This Job Description should be read in conjunction with the relevant terms of reference, the Group’s Governance Manual which sets out responsibilities for establishing, maintaining and implementing the Group’s high-level systems and controls, policies and procedures, and the jobholder’s contract of employment. The jobholder acknowledges that he / she has understood and will abide by the responsibilities set out in the Governance Manual as well as ensure compliance with Group Code of Conduct, and the local regulators Statements of Principle and Code of Practice for Regulated roles.

· Standard Chartered is committed to diversity and inclusion. By providing equal opportunities we foster a work environment which embraces diversity and gets the best out of the broadest spectrum of people to sustain business performance and competitive advantage. We build an inclusive culture by demonstrating respect for each other’s unique strengths and perspectives to enable every employee to develop a sense of belonging, and have the opportunity to maximise their potential.

· The signed job description should be part of the job library and be used for Performance Management objective purposes, development needs, and hiring requirements as needed.

Our Ideal Candidate

· MBA or CFA strongly preferred

· 5+ years experience in Digital banking initiatives especially on Mobile Banking, Online Banking, RM dashboard, or any other digital channels or devices.

· 5+ years experience in Digital & technology implementations, preferably in a large wealth management organization, handling complex implementations.

· 5+ years experience Product Delivery, Product Management or Product Owner Experience

· Experience in client personalization, digital analytics and recommendation systems

· Broad technology knowledge and comfort level, and history of successful matrix management while representing the wealth advisory business.

· Experience in managing teams across a global organization with senior stakeholders in various locations

· Experience with dealing with emerging technologies, proofs of concepts, driving pilots, and product evaluations utilizing innovative client engagement technology..

· Proven experience in Scrum or similar Agile development methodology.

· Be a self-starter that thrives in the face of challenge, clearing obstacles with a resourceful and creative approach to problem-solving.

· Understanding the Customer Experience design and user experience principle

· Expertise in external vendor and product management

Skills

· Strong intellect with superior analytical, problem solving and decision-making skills

· Strong interpersonal skills with the ability to collaborate with multi-functional, multi-cultural, multi-product teams to achieve superior results

· Strong communication skills – oral, written and presentation to explain complex or technical issues for a broad audience

· Strong ability to map the client requirements into functional specifications

· Experienced with designing customer journey’s

· Experienced with design and delivery of Digital applications such as Mobile applications

· Experienced with innovative projects / Proof of Concepts (PoC) using Analytics, AI and NLP technologies

· Experienced with managing delivery with scrum masters, technical developers and architects

· Ability to manage the effective planning, implementation, evaluation and sustainment of product backlogs, to ensure the achievement of anticipated benefits, using Agile methodology

· Good understanding of wealth management products and investments

Role Specific Technical Competencies

· Agile Product Owner

· Business Analysis

· Customer Experience design and user experience principle

· Scrum or similar Agile development methodology

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This role is a part of the Cash Management Services covering Payments, Receipts, Commercial and Cash Counter processing activities. Responsibilities focus on the day-to-day processing and handle investigation and enquiries and timely escalate issues. Requires operations knowledge with rich work experience in Cash Management Services and clearing system.

Responsibilities:

• Process Cash, Check Deposits, and withdrawals activities
• Process payments, receipts, and commercial related activities
• Process check printing and dispatch
• Handle internal and external clients’ enquiries
• Monitor transactions to ensure all activities are completed with deadline
• Ensure services quality are provided in timely and professional manners
• Prepare statistic report to stakeholders

Skills:

• Work experience in Banking, particularly Payments, Receipts, Commercial and Cash Counter services
• Payment operations experience is preferred for this role
• Attention to detail and the ability to multi-task and prioritize assignments
• Working knowledge of treasury and cash management services and related regulatory requirements

What you'll do:

As a Technical Business Analyst, you will play a pivotal role in our client's operations. You will have the chance to operate within a geographically dispersed Agile team, potentially leading one in due course. Your primary responsibilities will include interfacing with business users to comprehend requirements, conducting comprehensive business analysis, and generating functional and technical designs. You will also collaborate closely with developers to write requirements using Specification By Examples (SBE). Furthermore, you will provide UAT testing support and coordinate across various teams. Fostering excellent relationships across technology and user communities will be key to your success in this role.

• Operating within a geographically dispersed Agile team and potentially leading one in due course
• Interfacing with Business users to discuss the requirements design
• Conducting comprehensive business analysis to generate functional and technical designs
• Collaborating with developers to write requirements using Specification By Examples (SBE)
• Providing UAT testing support and coordination across various teams
• Fostering excellent relationships across technology and user communities
• Adhering to team delivery/release process and cadence pertaining to code deployment and release

What you bring:

The ideal candidate for the Technical Business Analyst role brings a wealth of experience in tech business analysis. She has proven skills in data analysis, requirements gathering, design, and UAT testing support. She understands current state systems and has a good knowledge of global markets business, equity and FICC products, and front-to-back processing. She is familiar with release processes and tooling, such as JIRA and Jenkins, and has a good understanding of agile methodology and practices. She is a team player with proactive communication skills and an adaptable communication style. Knowledge of ORACLE or SQL server is required, along with a willingness to learn new technologies such as Python.

• Experience as a Tech business analyst, with skills in data analysis, requirements gathering, design, and UAT testing support
• Understanding of current state systems
• Good knowledge of global markets business, equity and FICC products, and front-to-back processing
• Understanding of release processes and tooling, JIRA, Jenkins etc.
• Good understanding of agile methodology and practices
• Team player with proactive communication skills
• Adaptable communication style (user, stakeholder, tech team, internal etc.)
• Knowledge of ORACLE or SQL server
• Willingness to learn new technologies i.e., python

What sets this company apart:

Our client is a leading global organisation that values diversity, inclusivity, and innovation. They offer a dynamic work environment where employees are encouraged to grow their skills and advance their careers. Their commitment to employee development, combined with their cutting-edge technology and services, makes them an employer of choice for those looking to excel in the tech industry.

What's next:

Ready to elevate your career? Apply now. Submit your application today by clicking on the provided link.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008

• Keep an eye on our system's health and performance, making sure everything runs smoothly (24/7 rotational shift)
• Assist in rolling out new applications and systems to ensure they work seamlessly
• Requirement gathering
• Help coordinate user acceptance testing and performance testing sessions
• Handle system enhancement requests and work with vendors to get things done
• Support SQL troubleshooting efforts during incidents to keep operations smooth
• Ensure our systems and processes comply with regulations and internal standards

Job Responsibilities:

• Collate large, complex data sets from diverse data sources
• Responsible for data preparation, data mining, to generate and identify opportunities through analytics.
• Perform exploratory data analysis and provide rapid iterations to refine issues and identify potential solutions
• Interpret and effectively communicate analytical findings and insights to both technical and non-technical stakeholders, facilitating data-driven decision-making
• Play a role in advancing data science infrastructure, tools, and frameworks to enhance efficiency in data analysis, experimentation, and model deployment
• Abide and adhere to data governance policies in servicing data extraction or report requests, metrics and dashboards

Job Requirements:

• Master’s / Bachelor’s Degree in a quantitative discipline (e.g., statistics, biomedical informatics, computer science, applied mathematics, or similar), with 3 years of relevant experience
• Possessed experience with Python, R, or similar programming languages
• Working knowledge of data analysis tools and databases
• Strong analytical skills, with experience solving problems using data and providing practical business insights
• Comfortable with dealing with sets of data points from different sources
• Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders

To apply, please visit www.gmprecruit.com and search for Job Reference: 24105

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

Overview:

This is an opportunity to directly work in a health services sector as an Application Support Engineer (L2 Support).

Responsibilities:

• Provide level 2 application support, liaise with level 1 and level 3 support teams within the company and other organizations to resolve incidents and recover service.
• Provide 24/7 primary application maintenance and support.
• Work with level 3 support teams to fulfill service requests and change requests.
• Document and track incidents, service requests, change requests and provide regular progress updates.
• Coordinate closely with support teams to test and deploy defect fixes, enhancements and patches to production environment.
• Lead and coordinate regular system maintenance and upgrade activities such as monthly maintenance, patching and hotfix deployments.
• Review and update project documentation and processes.
• Work with procurement team and vendors to procure necessary software and services.

Requirements:

• Must have Degree in Computer Science, Computer Engineering or equivalent.
• At least 2 years experience in application support and operations.
• Good understanding of IT technologies, methodologies and processes including SDLC and Agile.
• Experience in application support and maintenance for mobile applications and web portals.
• Good track record in managing business users and working with other support teams.
• Strong analytical skills and ability to work independently.
• Experience in healthcare industry is an added advantage.

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889

5.5 Days 8.30am to 5.30pm // 8.30am to 12.30pm
Location: Boon Keng

Job scope:
1. Issue delivery order and cash invoice
2. Check purchasing documents to ensure correctness and adequacy
3. Purchase follow up to ensure timely delivery, collection and checking the delivery performance of supplier
4. Handle Email and any other duties as per assigned by supervisor

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Mandatory Skills

• As a Business Analyst, you will be involved in the software development life cycle and agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases.

• The broad area of your role covers the following:

• Liaise extensively with external, internal clients and vendors;

• Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues;

• Successfully translate users’ requirements into use cases, technical solutions;

• Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements;

• Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc;

• Engage customers to explain the rationale of architecture’s selection, or other technical issues;

• Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation;

• Prepare system training programs and conduct training to the customers;

• Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers’ required outcome;

• Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality;

• Perform test briefing to the stakeholders and support UAT.

• Trouble-shoot system problems faced by the project team, customers and follow up till resolution

Requirements:

• Must have experience working in banking domain;

• Degree in Computer Science and Engineering;

• Minimum 2 years onwards of relevant experience as a Business Analyst and tester in Java environment.

• Strong analytical skills and possess stamina in following up on issues reported till its resolution;

• Experience in issues/problems and change management processes;

• Ability in analysing system backend logs and performing data mapping and categorisation;

• Able to perform functional and backend testing activities and ensure traceability to requirements;

• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, good writing and communication, negotiation and interpersonal skills including strong persuasive technique and an eye for details;

• Development skillset Java environment, well verse in Jira and SQL is an added advantage.

Work with stakeholders in Trading Business Operations Technology and PMO to run meetings.

coordinate and gather business requirements.

Work with stakeholders across Business lines for transformation projects to understand their

business and process

Understand current business process and provide functional design inputs for the proposed

technology solution

Create high quality documentation for Business and Functional Requirements

Manage traceability of requirements from BRD till Test Plan Results

Analyze huge data sets create flow diagrams prepare high level summaries and workflows

Work in close coordination with the development leads on enhancements and defects and assist with troubleshooting resolution of application defects.

Engaging successfully with software developers and testers to ensure quality delivery on time Planning estimating managing risks and issues project reporting managing stakeholders and

building strong relationships with the business

Assist in project execution through JIRA providing tracking to technical teams and status updates to internal and business stakeholders.

Subject Matter Expertise Technology Partnership

Shape the strategic architecture for the application by working closely with the development leads and by defining solutions that are robust and aligned with the technology roadmap.

Develop best practices to be used in evaluating selecting and implementing technologies for use within FXLM technology more broadly.

Monitor new developments in data visualization and analysis technology across ICG and in the

industry more generally and provide recommendations about new technology adoption.

Development Value

This role offers the opportunity to partner with Senior Business and Technology leaders and define the next generation Operations Technology platform to be used within Citi’s FXLM business As the platform

supports all products traded within FXLM business including FX Rates FI Money Market Derivatives

the role has high visibility and individual will be considered a critical partner across the various technology and business stakeholder teams

Knowledge Experience

’ Experience as Business Analyst with any Investment Global Bank in Foreign

Exchange Trade Processing Risk Management areas

Should understand full front to back workflow for minimum of two asset classes.

FX FI MM Derivatives viz deal capture deal execution risk management confirmations

accounting settlements etc. ..

Familiarity with SDLC and Agile development methodologies

Knowledge of FX Options Bonds Rates is a plus.

Essential Skills Competencies

Excellent written and verbal communication skills ability to transform business requirements into precise functional technical specifications.

Strong analysis skills

Ability to create business analysis from scratch ability to troubleshoot data quality issues.

Ability to work as part of various teams and under pressure.

Able to prioritize conflicting tasks identifying what is essential and focusing.

Position: Functional Business Analyst
Employment Type: 1-year Agency Contract (Highly Renewable)
Location: Alexandra

Job Objectives

• A Functional Business Analyst who is Success-driven and Focused business analyst bringing extensive expertise of automating manual processes, diagnosing existing inefficiencies and proposing innovative solutions based on specified needs.
• The Functional Business Analyst must have expertise in the cards and unsecured domain and excellent stakeholder management capability with an extensive understanding of cards fraud functionality and fraud enterprise systems.

Key Responsibilities

Stakeholder and Communication Management:

• Manage all aspects of project and program engagement from planning, external vendor relationships, scope change, solutioning , risks and issues
• Continually manage stakeholder expectations through governance processes
• Deliver appropriate and effective executive level communication on capability and solutions

Process and Delivery Execution:

• Ability to translate high-level requirements into detailed documentation within the organization's context.
• Ability to evaluate and analyze existing business processes, and uncover areas for improvements.
• Ability to envision and design end to end business processes, journeys and communicate and clarify requirements with developers.
• Define detailed user stories based on business requirements, ensuring that they follow prescribed format. Ensure that user stories have sufficient details so that developers are able to estimate and work with them.
• Define detailed business processes, spanning both online and offline aspects. Coordinate with various stakeholders in to get detailed requirements, and ensure that they are met through proposed solution.
• Ensure user stories are consistent and high-quality.
• Actively participate in planning meetings between Product Owners and System analysts to explain the story requirements.
• Work with the design team for requirements that require User Interface Design.
• Consult Solution Architect or System Analyst for technical requirements.
• Be available for Product Owner to discuss any dependencies or backlog topic. Assist the Product Owner in defining finer details of the product.
• Assist on operational impact and ensure affected areas embed in operational readiness plan
• Monitor and manage risks/issues related to scope creep
• Ensure non-functional requirements are incorporated
• Work with test manager and tester to translate business requirements into test scenarios

Job Requirements:

• 10-12 years’ experience in Cards and Payment domain with extensive experience in Cards Fraud domain.
• Detail oriented.
• Ability to translate high-level requirements into detailed documentation within the organization’s context.
• Ability to evaluate and analyze existing business processes, and uncover areas for improvements.
• Ability to envision and design end to end business processes keeping an eye on the details.
• Ability to gather critical information from meetings with various stakeholders and producing useful documentation.
• Ability to communicate and clarify requirements with developers.
• Ability to identify and clearly document dependencies.
• Excellent functional / documentation skills.

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

• Re-engineer the end-to-end process, analyze, and review operational solutions.
• Conduct requirement gathering workshops, review, and document requirement artifacts.
• Review functional specifications and process defined documents.
• Coordinate and ensure UAT test plans and test cases are executed within the UAT schedule.
• Provide post-production support, review production issues, and track them to closure.
• Collaborate closely with regional and country teams to ensure timely project delivery.

• Must have experience working in the banking domain.
• Minimum 3-5 years of experience in systems development and/or business process improvement initiatives, preferably with project lifecycle experience in the Financial Services Industry, specifically in Consumer Banking Operations and Corporate Banking Operations.
• A hands-on team player who can see the big picture, possesses a can-do attitude, and can handle ambiguity in a fast-paced environment.
• Strong interpersonal, coordination, and planning skills.
• Proficient in understanding public web or customer-facing applications.
• Skilled in utilizing tools like JIRA to document requirements effectively.
• Capable of providing guidance to the Tech team regarding new requirements.
• Effective in communicating with stakeholders from diverse backgrounds.
• Capable of regularly updating management on the progress of these initiatives.

• Recent experience in working with Java J2EE applications • Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL • Experience in programming languages such as JAVA/J2EE. • Experience in Unix commands , SQL queries • Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell • Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus • Exposure to banking industry is a plus • Dynamic individual with thirst to learn • Strong team player with excellent inter-personal skills • Ownership oriented and ability to meet SLAs with no compromise on the quality of the work Requirements • Must be graduate from IT or Computer Science • Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux • Need to have eagerness to learn and perform with committment

Responsibilities:

• Perform data collection, cleaning, and analysis tasks to derive actionable insights from trading data, market trends, and other relevant sources.
• Utilize statistical methods and data visualization techniques to communicate findings effectively and support decision-making processes.
• To liaise with both internal IT teams to build/maintain custom applications for data retrieval, develop AI/ML modelling and reporting dashboards.
• Develop and maintain automated tools and scripts to streamline trade execution processes and improve operational effectiveness.
• Collaborate with traders and analysts to understand their needs and requirements, offering technical expertise and solutions to enhance trading efficiency.
• To assist in Commercial IT trading Energy Trading and Risk Management systems and other applications support.
• Ensuring all Information Security policies, procedures and standards are applied.
• May be required to attend meetings and work with global teams outside of working hours.

Requirements:

• Bachelor’s Degree in Computer Science, Mathematics, Statistics, Engineering or related quantitative disciplines.
• Possessing 3 to 5 years of hands-on experience in data science and machine learning.
• Experience in several of the following skill clusters:

1. Strong programming skills in Python programming, VBA, .Net and other languages
2. Proficiency in data analysis and visualization tools (e.g., pandas, PowerBI, Spotfire) and experience working with large datasets.
3. Data retrieval – proficient with SQL, REST APIs
4. Data wrangling and ETL – knowledge with pandas or similar; informatica or similar
5. Classical machine learning – knowledge with scikit-learn or similar.
6. Deep learning – knowledge with TensorFlow and/or PyTorch
7. Databases – knowledge of connectivity to various data sources such as Snowflake, and SQL Sever
8. Some hands-on experience of AWS, Azure, GCP or other public cloud environment

• Proven experience in supporting trade floor operations and familiarity with trading systems and technologies (e.g., Bloomberg, Reuters, FIX protocol).
• Prior experience in an Oil/Gas/LNG trading setting would be an advantage
• Strong problem-solving and quantitative computational ability, and strong written and oral communication skills

To apply, please visit www.gmprecruit.com and search for Job Reference: 24307

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Responsibilities:

• Analysing existing Code base/Program for modification purposes.
• Designing/Deployment of Service in Container Environment
• Writing and implementing, clean, scalable code.
• Troubleshooting and debugging code.
• Verifying and deploying software systems.
• Recommending and executing program improvements.
• Maintaining software code and security systems.
• Creating technical documents
• Administer production jobs
• Understand debugging info
• Roll back a bad software push
• Block or rate-limiting unwanted traffic
• Well versed with Capacity/Performance Management
• Well versed with Production Support
• Use the monitoring systems (for alerting and dashboards)

Requirements:

• At least 5 to 10 years working in an L3 Production Support Environment with Internet and Mobile Banking knowledge which mainly involves Bug Fixing, Testing and Release MGMT.
• Bachelor’s degree in computer science, computer engineering, or information technology.
• Advanced knowledge of programming languages:
• Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL
• Back End: JAVA, Python, Node.js, REST, SQL, Firebase (Optional)
• Advance Knowledge on Containers and Spring FrameWork
• Knowledge of software systems and frameworks EONTEC & KONY (Optional)
• Familiarity with Agile development technologies.
• Ability to learn new languages and technologies quickly.
• Good communication skills.
• Ability to work as part of a team or individually on a project.
• Ability to work well under pressure.

Responsibilities

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements:

· At least 5 years working in an L2 Application Support Environment which mainly involves Incident and Problem Management.

· Experience in application implementation projects in financial institutions would be advantageous.

· Strong analytical and problem-solving skills.

· Ability to perform impact analysis in a structured manner.

· Good verbal & written communication skills.

· Proactive and able to work independently and under pressure.

· With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment

Mandatory Tech Skills / Framework:

Core technical competency must require:

• end-to-end web based application infrastructure

Responsibilities:

· Assessing business processes, anticipating needs, finding areas to improve, and creating and applying solutions.

· Analyzing requirements to ensure alignment with business objectives.

· Documenting and sharing findings with the team, keeping communication clear and concise.

· Collecting key insights from meetings with stakeholders and preparing informative reports.

· Conducting User Acceptance Testing (UAT) to validate solutions meet requirements.

· Overseeing projects, creating plans, and tracking progress to ensure successful outcomes.

· Assisting in the deployment of business applications.

· Providing support for troubleshooting business applications when needed.

· Collaborating within an agile team of 6 members to achieve project goals efficiently.

• Recent experience in working with Java J2EE applications

• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL

• Experience in programming languages such as JAVA/J2EE.

• Experience in Unix commands, SQL queries • Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell

• Knowledge of Job scheduling, MQ setup, C:D setup experience is a plus

• Exposure to banking industry is a plus

• Dynamic individual with thirst to learn

• Strong team player with excellent inter-personal skills

• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work Requirements

• Must be graduate from IT or Computer Science

• Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux

• Need to have eagerness to learn and perform with commitment