Job responsibilities:

The officer is part of the team responsible for processing employment claims at the Tripartite Alliance for Dispute Management (TADM). The job entails customer service, access the feasibility of executing Writ of Seizure and Sale (WSS) and case processing work.

The officer will monitor payment for Settlement Agreements (SAs) and Employment Claims Tribunals (ECT) orders. The officer will assess the cases and provide timely assistance and advice to the workers.

The officer will respond to case specific queries and be involved in ad-hoc projects relating to IT needs, process reviews and customer service initiatives.

Job requirements:

• Able to handle customers in a responsive and professional manner
• Able to communicate well and write concisely
• Team-player with good interpersonal skills and able to work independently
• Possess good analytical and problem-solving skills
• Proficient in basic IT programmes like MS Excel, Word, Powerpoint & Outlook

Kindly state your expected salary in your resume. The position offered will be commensurate with the candidate’s experience and suitability.

Job Description:

Actual reporting

• Collect/consolidate the actual performance for the month, analyze the key variances versus forecast and write the commentary for management reporting
• Ensure supplemental data are uploaded correctly and are reconciled

Orders / Shippable Orders / Backlog

• Ensure that entities upload weekly order data in HFM, analyze the key variances and 4-week moving average versus prior year and write the commentary for management reporting
• Maintain the database for significant orders
• Reconcile the weekly order report with actuals every quarter

Monthly Forecasting (Pre and Post Review)

• Prepare the forecast package/templates to be used for the monthly review with local entities
• Upload forecast for budget adjustment and dormant entities, check and clear OOBs
• Ensure supplemental data are uploaded correctly and are reconciled
• Assist in preparing the forecast package by consolidating required manual templates (i.e. backlog conversion, pricing, pipeline, key wins, segment report, CAPEX, export sales, etc.)
• Maintain databook and back-ups provided to Management

Annual Business and Strategic Planning/Budgeting

• Prepare the plan package/templates to be used for the review with local entities
• Upload plan for budget adjustment and dormant entities, check and clear OOBs
• Ensure supplemental data are uploaded correctly and are reconciled
• Assist in preparing the plan review package by consolidating required manual templates
• Maintain databook and back-ups provided to Management

Other Responsibilities

• Provide financial inputs to other support functions as required (i.e. Marketing, HR, Business Development, etc.)
• Prepare presentation slides for monthly staff meeting, bi-weekly Leadership Team call, business reviews, etc.

Job Requirements:

• Possess University Degree or equivalent
• Candidate with good financial accounting background with relevant working experience
• Experienced in Microsoft Office, including PowerPoint, Excel & Word
• Experienced in working with financial platform and knowledge of financial reporting tools, Hyperion Financial Management (HFM) would be a plus
• Strong analytical skills with attention to detail is an essential part of the job
• Adaptability, multitasking and time management
• Ability to comprehend data into analytical statistics for reporting purpose

Role and Responsibilities

• Support technical deployment activities to ensure appropriate technology assets and applications are deployed.
• Supports projects with evaluation, planning, testing and deployment.
• Perform 1st and 2nd level technical support and troubleshooting for IT infrastructure and application.
• Configure, monitor and maintain, PCs, Servers (VMs) and Network Devices (Routers, APs).
• Develop and maintain all system related documentation.
• Communicates effectively with internal stakeholders regarding operational issues for continuous improvements.
• Maintains awareness of the latest technology that supports business strategies.
• Ensure the company’s IT policies and procedures are adhered to.

Key Competencies

• Diligent, meticulous with an eye for details, with minimal supervision
• Must be highly motivated, a team player and able to work independently
• Good interpersonal and communication skills
• Good Microsoft Office skills

Qualifications and Experience

• Part time students currently pursuing a Diploma in Infocomm & Security or any other IT-related discipline are welcome to apply
• Candidates that have no IT background but with good understanding of IT are welcome for assessment for the junior position
• 1 year contract, 5 days work week
• Able to start immediately

Job Description:

• Assist in controllership & reporting for monthly, quartely & annual activties in HVAC SEA & Pacific
• This includes compiling, analysing & reporting financial data & creating periodic reports presenting to Asia
• Ensure timely, accurate month-end closing and financial reporting for the sub-region
• Co-ordinate & liaise with local entities finance team for the monthly, quaterly or annual financial deliverables
• Co-ordinate and liaise with Accenture Chennai & external auditors where required
• Support & ensure compliance with Carrier Financial Policies & procedures
• Assist in ad-hoc activties when required pertaining to financial deliverables & controls

Job Requirements:

• Candidate with good financial accounting background with relevant working experience
• Experienced in Microsoft Office, including PowerPoint, Excel & Word
• Experienced in working with financial platform and knowledge of financial reporting tools, Hyperion Financial Management (HFM) would be a plus
• Strong analytical skills with attention to detail is an essential part of the job
• Adaptability, multitasking and time management
• Ability to comprehend data into analytical statistics for reporting purpose

Sales and logistic support:

• To support sales team work coordination
• Processing new sales order/ creating job number from ERP system
• Managing the correspondence between sales team and client by providing required information and Data
• Assist to raise purchase request.
• Monitoring pending orders untill delivery is completed
• Liaise with warehouse to arrange delivery
• Liaise with forwarder on export related issue
• Preparing of shipping document (CIPL)
• Arranging Courier services (DHL/Fedx/TNT/UPS)
• Filing documents, general office duties
• Ad-hoc duties as tasked

Main Responsibilities:

• Preparation of routine QC samples for instrumental analysis and sensory evaluation
• Perform olfactive assessment of QC materials
• Results entry into SAP and other ERP
• Creation of material specifications
• Inventory management of laboratory consumables
• Basic maintenance of laboratory equipment and general housekeeping (5S)
• Conduct trials and prepare reports/results from trial for review by seniors/manager
• Support laboratory supervisors in analysis of results and CAPA

Job Requirements:

• Diploma in Chemical Process Technology or Perfumery and Cosmetic Science
• 2 years of plant QC experience and preferably in chemical manufacturing or related industry
• Basic sensory evaluation skills and chemical knowledge
• Team player and good interpersonal skills

Job Description & Requirements

• Plan, design and implement consumer, product and market research studies to provide creative flavour direction and support strategic and client based consumer insights projects for the Southeast and South Asia region. (e.g., concept tests, consumer language probes, benchmarking studies, awareness and usage, product tests, etc)
• Leverage on cutting edge qualitative, quantitative consumer and analytical research tools to provide new insights and generate new product and market ideas
• Key contact for CIMR projects for Southeast Asia and South Asia countries.
• Assist and support CIMR Asia Leader on regional strategic research and setting direction for actionable learning plans for Southeast Asia and South Asia
• Incorporate new market and consumer trends in new insights development and category landscape and future trend analysis
• Support development of new methods and global best practices guidelines
• Develop insightful and strategic client proposals for key clients
• Supervise virtual staff/ strategic research partners on data collection and analytics throughout the course of the study
• Interpret results, provide high quality research output/ communication materials and appropriate recommendations to client groups
• Manage research projects with external research partners
• Provide technical mentorship as needed to junior staff from regional affiliates
• To carry out any additional job related duties that may be assigned from time to time
• Implement and conform to all established quality, safety and environmental management system
• Support the implemented quality, safety and environmental management system

Required skillsets:

• Degree in Statistics, Consumer/Market Research, Experimental / Behavioral Psychology, Neurosciences, Food Science, Sensory Sciences or related area
• Ability to design and execute qualitative and quantitative consumer and product research studies
• Statistical skills with high degree of familiarity with statistical packages (e.g., XLSTAT, SPSS) and the ability to interpret data
• Experience handling FMCG portfolio with agency background
• Decision Science or Social Media Listening knowledge will be an added advantage
• Some food sensory evaluation experience will be an added advantage
• Strong written and oral communication skills
• Creative thinker
• Proactive and Independent Researcher
• Team Player

Role & Responsibilities

Your job responsibilities include, but not limited, to the following:-

SALES SUPPORT

1. Prepare, generate & follow up on Proforma Invoice, Contract of Sales, Sales Order Confirmation, Quotation & other sales related documents

2. Follow-up with customer on product label, ensure label design are approved by customer before proceed with the printing

3. Consolidate and update of Sales Forecast & Sales Summary

4. Assists the Business Support team in Procurement coordination

5. Liaise with Suppliers on printing of product labels, leaflets & other packaging materials

6. Liaise with Regional offices for Sales/Marketing related matters

7. Liaise with various department to fulfil customers’ orders

HANDLING OF MARKETING ACTIVITIES

8. Coordinate on exhibition held at local/overseas

9. Sourcing & coordinating on diaries, calendars, table planners & corporate gifts

PERFORM ADMINISTRATION AND SECRETARIAL FUNCTION

10. Attending to visitors and setting up of meetings

11. Travel arrangement on Hotel & flight booking, Visa application and submission

12. Double-Tax Deduction submission to IE Singapore

13. Distribution of mails to Directors

14. Provide Secretarial duties to Directors

15. Handling telephone enquiries & other ad-hoc related duties

16. Manage domain email

Role Requirements:

· Diploma or equivalent

· Certificate in all or either Microsoft Excel, Microsoft Word and Microsoft Power Point

· Minimum 1-2years’ experience in sales administration and coordination will be added advantage

· Past working experience in a secretary role is an advantage

· Good Team Player

· Able to work under stress

Working Hours:

· Monday – Friday : 8.15am-5.30pm

Benefits:

· Transport provided at Lakeside & Boon Lay MRT station

· Medical Insurance upon confirmation

· AWS and profit sharing upon eligibility

We are looking for a driven individual with relevant experience to join our Company as Sales Support Executive or Sales Coordinator, reporting to GM (Sales).

Responsibilities:

• Indoor Sale- receive telephone calls for sales-check stock, liaise with customers enquires, sales order
• Order processing (hand order confirmation, purchase order and invoicing)
• Co-ordinate with stores to arrange for delivery, check DO, quantity accuracy, close DO, check prices accuracy, check work order completion, liaise with production on the status of cables pending for customer delivery.
• Prepare reports for QMT meeting and various reports as required by management
• Any ad-hoc duties as required by Management.

Requirements:

· Minimum GCE “O” Level or ITE.

· Preferable at least 2 to 3 years’ experience, in similar scope of work

· Knowledge of ERP, especially Oracle will be an added advantage

· Must be organised and possesses pleasant disposition

· Team player, hardworking with high initiative.

· Applicants must be willing to work in Jurong Industrial Estate

Remuneration:

· Attractive remuneration package with excellent basis salary, department commission structure, and performance bonus

· Remuneration commensurate with experience

· Full-time position.

Responsibilities:

 Perform examination and evaluation of current systems to identify requirements

 Interface with users to track additional requirements and features

 Guarantee adherence to deadline and budget requirements

 Maintain up-to-date knowledge with current technologies and technical developments

 Conduct assessment on new Platforms to ensure the technology solutions leverage cutting edge integration capabilities

 Assist in the requirements gathering and process mapping workshops

 Responsible for the review of business/functional requirement documents, and also develop technical design documents

 Support the IT unit in maintaining accurate records of all hardware and software, as well as develop and maintain documentation related to IT processes.

Requirements:

 At least five years of experience, and must be comfortable with modern frameworks and technologies. They must also possess demonstrated experience resolving complex business and application problems

 Knowledge: It is essential that they have a strong technical development background, are familiar with a variety of programming languages, and have experience developing applications on top of platforms

 Communication skills

 Interpersonal skills

 Collaborative skills

Role & Responsibilities

· Assist in projects on new/ current product development and process control.

· Conduct real-time stability studies to access product quality variation upon storage in oven, lab and warehouse conditions.

· Ensure proper installation and maintenance of all test instruments and equipment. Conduct periodic calibration if necessary.

· Support company or tolling customers' productions. Perform routine QC testing on a timely manner.

· Assist in product refinement to enhance quality and/or cost effectiveness.

· Perform recipe verification to reduce impact of raw material variances to the quality of final products.

· Evaluate and assess the quality of samples received from new/ existing suppliers to determine its suitability for use as a qualified raw material or finished product.

· Inspect (may involve sampling process), test and analyse raw materials/3rd Party/ finished products to ensure that they meet the quality specifications and/ or customer’s requirements. Any discrepancy observed must be reported to the HOD. Ensure quality conformance and maintain proper documentation on incoming consignments as per the ISO procedure.

· Conduct/ evaluate cause analysis/ investigate on non-conforming raw materials/ products/ processes/ equipment with HOD/ QC Executive and/ or cross-department colleagues and document in non-conformance report.

· Prepare & test samples for Registration, certification body, customers, 3rd Party labs, field trials etc.

· Perform monthly housekeeping and maintenance of the lab as per duty roaster.

· Assist the HOD in implementing the quality standards and procedures.

· Perform overtime and shift work as and when necessary.

· Update the equipment maintenance master list.

· Update and inform QC Executive to purchase lab inventories as and when necessary (eg: gloves, solvents, glasswares, analytical standards etc).

· Update lab SOP/ WI/ RA as and when necessary.

· Inform HOD/ QC Executive on the lab disposal waste.

· Provide technical support as and when necessary.

· Remain technically updated on products, materials and technologies.

Role Requirements:

· Diploma in Applied Chemistry, Chemical Engineering, Pharmaceutical Science, Food Science & Technology, Biomedical Science, Biotechnology or any other science related discipline

· Minimum qualification requirement: Fresh Diploma

· Analytical Skills, meticulous, organised

·Good Team Player

·Able to work shift (Currently don’t have night shift)

Working Hours:

· Monday – Friday : 8.15am-5.30pm

Benefits:

· Transport provided at Lakeside & Boon Lay MRT station

· Medical Insurance upon confirmation

· AWS and profit sharing upon eligibility

Finance Analyst - Inventory

Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

We are looking for a talented Finance Analyst - Inventory to join our team in Tuas South, Singapore. This will be following Hybrid work model.

In this role, you will make an impact in the following ways:

· Responsible for conducting cost analysis to support management in making operating decisions.

· Runs monthly cost updates and/or prepares standard cost data including annual cost role up.

· Maintains cost master; creates and maintains costing for new items.

· Develops and conducts basic cost audits and cost analysis.

· Analyzes cost variances (IPV (Invoice Price Variance/PPV (Purchase Price Variance) and monthly movements), determines root causes, and prepares recommendations and alternatives for improvements for review by supervisor.

· Identifies data analysis needs and works with appropriate departments to obtain the data on a regular basis.

· Prepares analysis and drafts presentation materials for review by supervisor.

· Assists in the inventory valuation process.

To be successful in this role you will need the following:

• US Generally Accepted Accounting Principles - Evaluates US accounting standards to record transactions in compliance with requirements and company policies; assesses the accounting requirements and objectives to determine the implications on the business and communicate to stakeholders with varying financial knowledge.
• Financial Reporting - Analyses financial data by evaluating results and solutions to support business decisions; prepares and presents financial information by summarizing data to communicate results in compliance with regulations and stakeholder expectations; partners with stakeholders to drive financial performance that aligns to organizational goals and strategies.
• Financial Internal Controls - Leverages internal control framework by assessing internal controls and developing remediation plans to mitigate financial reporting risks and respond to changing business needs.
• Business Partnering - Collaborates with stakeholders and develops partnerships to drive performance that aligns to organizational goals and strategies; influences the organization by demonstrating knowledge of the business to provide guidance to support the decision-making process and guiding the business towards positive results and organizational alignment; evaluates business environment using measures to mitigate risk and capitalize on opportunities.
• Financial Analysis - Interprets financial data by analyzing trends, variances, opportunities, and risks to provide insight to stakeholders regarding financial impact to drive business improvement; evaluates financial results against targets to communicate conclusions to all stakeholders; ensures integrity of financial data by investigating variances and determining corrective actions to resolve identified issues.
• Product Costing - Establishes total material costs to ensure compliance with policies and completeness of the bill of materials; develops labor and overhead rates to ensure inventory costed in compliance with company policies; analyses actual cost to understand variances to estimates to improve integrity of results.
• Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
• Balances stakeholders - Anticipating and balancing the needs of multiple stakeholders.

Preferred Qualifications:

• College, university, or equivalent degree in Accounting, Finance or equivalent field or studying for accounting entry qualifications.
• Minimal relevant professional work experience in the field of study required.
• Not able to support cross-border relocation.
• Financial/ Month End Accounting
• Month end accounting for inventory related journals such as – FIFO (First In First Out), external suppliers’ transit, EnO (excess and obsolete) & NRV (Net realizable value) accruals, etc
• Month end accounting for GPL (Global Planning Logistics) Transportation – accruals, cross-charges, etc.
• Preparer for working file to review GPL Transportation financial performance (actual vs. forecast, actual vs. AOP) for internal review and Corp submission.
• ARM reconciliations
• Manage Indirect GRNI (Goods received not invoiced)– ensure work to clear down aged items.
• Other Tasks
• Preparer for inventory annual API exemption request
• Preparer and in charge for inventory costing (annual, half year and adhoc)
• Preparer for GPL Transportation forecast and AOP working files.
  Support statutory requests.
• Support submission of monthly cash forecast for Corp Treasury
• Business Partnering for Singapore GPL Transportation site (provides data, work with stakeholders for certain information used in forecast, etc)
• Develops and improves procedures.
• Support ad-hoc work as required.
  

Compensation and Benefits

• Salary rate commensurate with experience. Flexi Benefits, Variable Compensation (bonus). Annual Salary Review. Life Insurance. Medical, Dental / Hospitalization Insurance.

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Job Description

• Administrate user accounts for network, e-mail, and other applications;
• Provide support to end users companywide on IT equipments and software applications including computer hardware, peripherals, copiers, fax machines, mobile phones, scanners, building security systems, environment monitoring systems, computer operating systems, office applications;
• Identify, research and resolve technical problems of IT equipment and software applications;
• Respond to IT tickets/enquiries, telephone calls, e-mails, and requests for technical support;
• Document, track, and monitor problems to ensure timely resolutions

Requirements

• Diploma in Computer Science or Information Technology;
• Preferably 1 year of experience in a help desk or IT Support role; and
• Experience with Office 365 and other cloud based applications is a plus
• Proficiency in Technology will be an added advantage

Responsibilities

• Provide day to day support for queries related to ERP & Vessel Management System.
• Project manage software related project (including ERP & Vessel Management system) / modification implementation, working as part of a team.
• Monitor and control the project’s/modification’s progress to ensure the completion of the project/modification according to schedule and after the Go-Live stage.
• Administer the ERP & Vessel Management system post implementation and provide support to all departments to resolve ERP & Vessel Management system related issues.
• Able to provide guidance / training to users with any concerns related to all the above points.
• Keep abreast of all updates to the ERP & Vessel Management system and disseminate relevant information to users of the system.
• Provide necessary assistance to application operations and project implementations.
• Ensure required documentation is maintained and completed.
• Familiar with Cloud based IT system will be an advantage.
• Ensure compliance to relevant government regulations and company’s quality, safety, health and environmental (QHSSE) policies, practices and procedures at all times.

Requirements

• Diploma in Information Technology, Computer Science, Software Engineering or a related field.
• Minimum of 3 years of relevant experience.
• Excellent communication and interpersonal skills.
• Customer-oriented behaviour.
• Knowledge of computer hardware, including experience with operating systems e.g. Windows, Mac OS.

We are part of the Global Collection Team. We are a very dynamic and fun loving team and good at what we do – collecting money! We also provide support to our internal customers - Sales, Sales Finance, Account Management, Order Management and Customer Service besides our external customers.

About the Role, You Will:

· Ensure customers pay within agreed credit terms timeframe, including customer liaison, conduct detailed research, account reconciliation to resolve disputes.

· Weekly cash forecasting

· Liaise with Sales for sales forecast and to resolve issues, relating to invoices.

· Perform periodic financials analysis and credit reviews.

· Ensure compliance with company policies and procedures.

· Work closely with all levels of customer and internal contacts within the Company.

· Meet performance metrics and participate in Sarbanes-Oxley compliance testing.

· Provide general administrative support as and when necessary.

· Any other ad-hoc duties assigned by manager.

About You:

• A team player with good interpersonal, communication and written skill.

• Analytical, ability to work with data and details.

• Independent, self-motivated, willingness to learn and positive attitude, and must be able to work in fast-paced, demanding environment professionally.

• Have the desire to lead a team in near future and grow with the team.

Your Experience Includes:

• Knowledge of SAP.

• Working knowledge of advanced Excel a must.

• Proficient in Microsoft Office applications (Word and PowerPoint).

• Proficient in both English and Chinese as would need to communicate with internal and exteral customers.

Location:

Seagate Singapore Design Centre, The Shugart

MRT: One North (Circle Line)

Responsibilities

We are looking for an individual to join where you will provide project administrative

• support and other duties. Support project teams in various project phases of projects from planning to delivery. This could entail helping with documentation, minutes, task tracking, etc.
• Support the project teams in project related events/meetings, including security clearance and/or project/site clearance for staff and contractors.
• Plan, implement, execute and oversee all aspects of an event
• Process purchase orders and perform acceptance, in a timely and accurate manner.
• Co-ordinate and work closely with suppliers to ensure timely deliveries of goods and information to internal stakeholders.
• Support on related reporting and administrative duties
• Interface with vendor regarding products and services needed
• Meet project deadlines as assigned
• Coordinate and execute meeting logistics and event
• Support new business processes by conducting research as well as drafting credentials and proposals
• Participate actively in internal and client meetings, offering knowledgeable observations and suggestions; maintains self-awareness and professionalism to ensure contributions are appropriate
• Maintain self-driven passion and actively develop knowledge of client issues and related industry trends, establish relationships with key opinion leaders, participate in industry networking events and inform team leaders of potential new business opportunities
• Other responsibilities as assigned

Requirements

• Diploma in any discipline
• Good interpersonal and communication skills.
• Structured and systematic way of working.
• Able to work independently and with a team in a fast-paced environment.
• Possess good planning, organisational and multi-tasking skills.
• Strong knowledge of Microsoft Office Applications, particularly MS Project, MS Word, MS Excel and MS PowerPoint
• Knowledge in any of the following will be an advantage

When submitting a job application, please include the following details:

Expected and last drawn basic salary

Earliest availability date / Notice period

Recent photo

We regret that only shortlisted candidates will be notified.

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As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day.

About Us

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Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 11 pairs for spot trading, and an easy covert function between 30 different cryptocurrencies.

In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its on-chain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances."

For more information on BitMEX, company initiatives, product listings, launches and competitions, please visit the BitMEX Blog or www.bitmex.com, and follow our Discord, Telegram and Twitter.

Overview

We are seeking a Senior IT Support Engineer with a bias for action mindset. As a member of the corporate IT team, you will be responsible for providing technical support and troubleshooting for a variety of software and hardware issues. You will work with internal and external stakeholders to resolve IT incidents and service requests.

Responsibilities

• Install, configure, maintain and support computers, printers and other IT equipment for our Singapore office
• Research, test, deploy and support new technologies and software applications
• Document, track and resolve all support requests and incidents in a timely manner
• Assist in developing technical documentation, knowledge base articles and training materials
• Liaise with third party vendors for software/hardware maintenance and support
• Maintain functionality of critical SaaS applications - such as Jira, Slack, Confluence or Google Workspace, through performing low to medium complexity updates, configuration changes, and user management
• Assist with the automation of the employee technical lifecycle management in our IAM solution
• Administer user accounts and policy in various systems to enforce adherence to various security requirements
• Support audits of SaaS applications to meet compliance requirements

Requirements

• Bachelor's degree in Computer Science, Information Technology or related field, or equivalent work experience
• 8+ years of experience in technical support, desktop support or help desk role
• Experience using JAMF for macOS and iOS device management
• Experience implementing and administering Okta for user authentication and single sign-on
• Experience in programming and infra-automation tools - Terraform, Ansible, Java, python, etc.
• Familiarity with common applications like Office 365 and familiarity with mobile device management
• Strong communication, problem solving and customer service skills

JOB DESCRIPTION

Responsible for implementing and managing the successful execution of programs for our key customers.

ROLES AND RESPONSIBILITIES

1. To establish and enhance strategic relationships with customers; provide and improve delivery and customer rapport /support.

2. Manage and monitor project activities; ensures clear communications to facilitate successful completion of the program/project are on schedule and within budget constraints.

3. Collaborate and coordinate with cross-functional departments to achieve commitments, meet customer-focused scorecards, and achieve all KPIs goals.

4. Organise and facilitate meetings with key customers on business and operational reviews and escalations.

5. Review and manage revenue and profitability and conduct a risk assessment on actual versus budgeted numbers.

6. Coordinate, manage and oversee new implementation/ product launches with support from the assigned functional group expertise teams.

7. Develop work systems & processes that drive productivity and initiate various continuous improvement projects.

8. Continuously evaluate and improve program execution processes to drive efficiency and effectiveness of the function.

JOB REQUIREMENTS

· Bachelor’s Degree or Master’s Degree in business or related field.

· 1-4 years of relevant experience in program management and/or minimum 3 years of Operational experience in logistics industry.

· Excellent communication, organizational and interpersonal skills towards internal and external customers (both oral and written).

· Competent in computer skills and common applications (Office, Excel, PowerPoint & Word).

· Comfortable with ambiguity but passionately strives to bring clarity to the organization.

· Proven track records of taking ownership and successfully delivering results in a fast-paced, dynamic environment.

· Ability to lead in the face of complexity in a fast-paced and time-sensitive environment, guide and develop the team members as a strong leader.

· Able to build client relationships strategically, recognising the importance of customers, and developing senior level relationships to build mutually beneficial long-term relationships.

You will be involving in creating product contents and knowledge base articles used by diverse audience. Your creation serve as a bridging tool to effectively communicates complex information to the audience. You will be needed to actively collaborate with the product champions, UX designer and tech folks to gather information and translate it into clear, concise, and accurate documentation. The ideal candidate will need to have strong writing skills, technical aptitude, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Documentation Development: Create, review, update technical documentation related to company’s core products.

• Information Gathering: Collaborate with In-House Development team, Product Managers and other stakeholders to gather technical information and ensuring accuracy of documentation.

• Maintenance: Takes up ad-hoc documentation updates when needed, pre-sale or post sales as product usage or technology changes.

• Coordinates with translation specialists to ensure knowledgebase contents are suitable for global customers.

• Uploads localized contents to CMS systems.

• User Support: Assist in reproduction of issues escalated and provide viable solutions.

Requirements:

• Diploma/Nitec or equivalent qualification in English, Technical Writing, Computer Science, Electronic Engineering or a related field.

• Have some experience in related field preferably in a product company.

• Knowledge of HTML and CSS hands-on experience or other markup languages is preferred.

• Familiarity with content management systems (Contentful, Wikis, Wordpress).

• Exceptional writing, editing and proofreading skills.

• Ability to grasp technical concepts quickly and explain them in a concise and clear manner.

• Experience with graphic designs tools and techniques is good to have.

Attributes we looking for:

• Quick learner, critical thinker, multitasker and problem solver.

• Able to adapt to changing requirements and environment.

• Can work independently with less supervision as well as a team player with a collaborative mindset.

• Resourceful and persistent.

• Tech savvy (Background in audio devices or consumer electronics preferred).

• Proactive and customer-oriented attitude in delivery of work.

• Willing to work beyond standard hours on some occasions.

Location

42 Benoi Road, Singapore.

About Us

Ingersoll Rand is an American multinational company that provides flow creation and industrial products. We offer high-quality commercial air compressors, industrial air compressors & compressed air services for a wide range of industries.

Job Summary

The Senior Service Engineer is responsible for carrying out after sales field service jobs including testing & commissioning, servicing, troubleshooting and overhaul of Ingersoll Rand’s compressed air installed bases. He/she will require technical knowledge of compressed air systems, customer orientation and strong ownership mindset to be successful in this role.

He/she would need to handle escalated customer issues, assist with the technical development of the field service team to improve customer’s aftermarket satisfaction in a timely manner.

Responsibilities

• Perform installation, inspection, diagnose, maintenance and rectification on compressed air system at various commercial and industrial establishments.
• Conduct site and classroom training to customers on compressed air system.
• Recommend necessary actions to improve the efficiency and reliability of customer’s compressed air system.
• General service report writing for internal and external customers.
• Document and prepare field service quality reports. If there are quality problems, it is necessary to feedback specific product defects to the production department and assist customers to take corrective measures.
• Provide technical support for the Industrial Technologies & Services (ITS) products, including and not limited to Compressed Air System, Air Dryers System, Air Audit and IIOT system.
• Support the field service team in Singapore to solve field issues, including machine commissioning and troubleshooting.
• Conduct Root Cause Analysis (RCA) and create the technical report as requested by customer.
• Work closely with After Market Manager to manage customer escalations and works with customer, staff and other divisions to resolve technical issues in a timely manner.

Basic Qualifications

• Degree in Mechanical/Electrical Engineering with strong field service experience in compressed air systems and PLC panel programming or related.
• Singapore Class 3 driving license.
• Fluent in written & conversational English.

Travel & Work Arrangements/Requirements

Office & Site-based within Singapore for field service jobs at client/project sites.

Key Competencies

• Customer Orientation
• Ownership
• Independent
• Compressed Air Systems
• Basic software applications such as Microsoft Office (e.g., Excel, Word, Outlook) and corporate systems (e.g., SAP).

What we Offer

• Equity Grant
• Employee Insurance
• Medical Health Screening
• Outpatient Medical & Specialist
• Dental
• Overtime & Allowances

BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today.

As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day.

About Us

BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”.

Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 11 pairs for spot trading, and an easy covert function between 30 different cryptocurrencies.

In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its on-chain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances."

For more information on BitMEX, company initiatives, product listings, launches and competitions, please visit the BitMEX Blog or www.bitmex.com, and follow our Discord, Telegram and Twitter.

Overview

We are seeking a Senior IT Support Engineer with a bias for action mindset. As a member of the corporate IT team, you will be responsible for providing technical support and troubleshooting for a variety of software and hardware issues. You will work with internal and external stakeholders to resolve IT incidents and service requests.

Responsibilities

• Install, configure, maintain and support computers, printers and other IT equipment for our Singapore office
• Research, test, deploy and support new technologies and software applications
• Document, track and resolve all support requests and incidents in a timely manner
• Assist in developing technical documentation, knowledge base articles and training materials
• Liaise with third party vendors for software/hardware maintenance and support
• Maintain functionality of critical SaaS applications - such as Jira, Slack, Confluence or Google Workspace, through performing low to medium complexity updates, configuration changes, and user management
• Assist with the automation of the employee technical lifecycle management in our IAM solution
• Administer user accounts and policy in various systems to enforce adherence to various security requirements
• Support audits of SaaS applications to meet compliance requirements

Requirements

• Bachelor's degree in Computer Science, Information Technology or related field, or equivalent work experience
• 8+ years of experience in technical support, desktop support or help desk role
• Experience using JAMF for macOS and iOS device management
• Experience implementing and administering Okta for user authentication and single sign-on
• Experience in programming and infra-automation tools - Terraform, Ansible, Java, python, etc.
• Familiarity with common applications like Office 365 and familiarity with mobile device management
• Strong communication, problem solving and customer service skills

Job Info:

• Salary: Basic from $2200 - $2700 + AWS
• Working Hour: Monday - Friday (8:30am - 6pm)
• Location: Expo MRT

Job Scope:

• Schedule regular internal audits to verify compliance with SOPs, quality policies, procedures, and testing methods
• Collaborate with the incoming material receiving team
• Manage the root cause analysis and corrective action process, working with operations to implement effective and lasting solutions for quality issues
• Monitor the status of internal and external Corrective Action Reports, conducting root cause analyses as needed
• Propose resolutions for unresolved quality issues and oversee their implementation
• Coordinate external audits
• Plan and execute internal audits following established procedures
• Assist the QA Engineer/Executive in preparing ISO documents
• Familiarize the team with new measuring equipment and provide training on usage methods.
• Ensure the calibration of all measuring equipment according to prescribed intervals and standards
• Identify critical inspection points based on customer drawings and product specifications for new projects

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*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Responsibilities:

• Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
• Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
• Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
• Creating and processing orders in a timely manner, sales quotation, processing requests for urgent orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
• Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
• Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
• Handling administrative duties for the company and its executives and management teams.
• Arrange logistics delivery of equipment.
• Reporting any unusual activity to your supervisors.

Requirements:

• No experience required
• Fresh graduates are welcome to apply
• Business-focused with a sales-oriented and customer-success-driven mindset
• Have good communication skills in English
• Proven ability to work independently and effectively in an office-based environment.
• Ability to multitask, work under pressure to meet deadlines, and handle long hours during month-end closing period
• Sensitive to business needs, at the same time ensuring high quality output and full compliance Willingness to acquire new skills/ product knowledge
• Team player with good interpersonal skills

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas