Join our team clients team to provide L2 Application Production Support for global Supply Chain and Trade Finance applications in the Asia Pacific region.

Job Responsibilities:

• Collaborate in a 24/7 L2 Production Support team.
• Support worldwide Supply Chain and regional Trade Finance systems.
• Troubleshoot and resolve complex production issues independently.
• Perform root cause analysis and coordinate with teams for issue resolution.
• Respond to User Requests, Incidents, and manage Problems promptly.
• Communicate issue status to stakeholders.
• Contribute to preventive monitoring, Change Management, and Disaster Recovery.

Job Requirements:

• Expertise in ORACLE PL/SQL.
• Strong troubleshooting skills, UNIX/Linux familiarity.
• Understanding of JAVA/J2EE web-based applications.
• Experience with various technologies (Firewalls, Load Balancers, etc.).
• Knowledge of Security Practices, ITSM (ServiceNow), and ITIL.
• Bachelor's Degree in Computer Science or related field.
• 5-6 years of relevant experience with a focus on continuous improvement in application production support.

Interested candidates may apply through the application system with us. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Dimple Jain

EA Licence No: 11C5502

EA Registration No. R22107270

Summary:

• Permanent position with flexi benefits
• Shift allowance + transport allowance
• Degree holder major in Chemistry / Chemical lab testing experience
• Candidates with no experience are welcome

Job Description:

• To continuously plan, organise and perform routine QC analysis of incoming material, in-process and finished process samples in accordance to documented testing methodology. Planning and co-ordination of the workload is required to meet the demands of other departments and the wider business.
• To be responsible for making daily decisions on any QC results, problem solving skills are required to ensure only true results are accepted which could have a minor impact on the business.
• Proactively identify and initiate continuous improvements to products and systems used within QC.
• To carry out short term projects involving non-routine analysis (upto six months). This includes customer complaint investigations which requires problem solving which could be based on vague information, involving multiple departments and knowledge of the site products.
• May be responsible for calibration of equipment and maintenance of the records follwing routine procedures.
• To liaise and communicate daily (both verbal and written) correct results and information to the appropriate departments in a timely manner. Accurate results and attention to detail ensures that the customer receives the correct quality of product to their specification requirements. This minimises the number of quality complaints and claims from the external customers.
• Role holders provide guidance to plant operators when in the laboratory and assume full responsibility of the QC laboratory outside of standard working hours. To work with no supervision outside normal hours.
• Decision making that impacts other departments will be through referral to line managment or shift managers (or equivalent) outside normal hours.
• To supervise and train new members of the department together with providing information and awareness of products and test methods.
• The role requires the job holder to have a good knowledge of site analytical techniques.

Requirements

• Degree holder major in Chemistry, candidate with no experience are welcome to apply
• With Chemical lab testing experience added advantage
• Willing to work in shift
• Willing to work at Seraya, Jurong Island

Interested candidates can forward their CVs in MS Word format to [email protected]

Triton AI Pte Ltd

Registration Number: R1549345

EA: 21C0661

The VBA Data Analyst will be responsible for utilizing their expertise in VBA programming and data analysis to support the organization's Finance data-driven decision-making processes. This role will involve developing and maintaining VBA macros, automating data processes, and conducting data analysis to provide valuable insights and recommendations. The successful candidate will have a strong understanding of VBA, Excel, and data manipulation techniques, along with excellent problem-solving and communication skills

Location: East

Salary up to $5,000

Duration: 6 Months Contract, extendable contract

Responsibilities:

• Develop and maintain VBA macros and scripts to automate data analysis and reporting tasks.
• Extract, transform, and load data from various sources into Excel spreadsheets or databases using VBA.
• Collaborate with analysts to understand their data analysis requirements and develop VBA solutions accordingly.
• Identify, troubleshoot, and resolve issues in existing VBA code to ensure data accuracy and reliability.
• Design and implement Excel-based dashboards and reports to present findings and insights to stakeholders.
• Perform data cleansing, manipulation, and validation to ensure data quality and accuracy.
• Develop and maintain documentation for VBA code, processes, and workflows.
• Perform in-depth business analyses to identify trends, patterns, and insights that drive actionable recommendations.
• Create and maintain Power BI dashboards for key performance indicators (KPIs) to support decision-making processes.
• Provide expertise in data visualization techniques to present complex information in a clear and concise manner.

Requirements:

• Bachelor's degree in Computer Science, Mathematics, Statistics, or a related field.
• Proven experience as a VBA Developer or Data Analyst, with a strong focus on data manipulation and automation.
• Proficient in VBA programming, Excel formulas, and macros.
• Strong analytical and problem-solving skills with the ability to interpret complex datasets.
• Experience with data visualization tools and techniques.
• Advanced proficiency in Microsoft Excel, including complex formula creation, pivot tables, and charting.
• Solid understanding of business processes and the ability to translate business requirements into effective data solutions
• Effective communication skills with the ability to convey complex information to both technical and non-technical stakeholders

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1766716 (Ng Yi Ling)

• Basic $4500 - $6000 (Depends on experience)
• Mon - Fri (8.30am - 5.30pm)
• Working location: Tai Seng (Nearby MRT Station)
• Permanent role + AWS + Bonus + Company Yearly Trip + Gathering Event

Job Responsibilities:

• Respond to regional IT support requests from end-users.
• Troubleshoot and promptly resolve hardware, software, and network issues.
• Provide both remote and on-site assistance for technical inquiries.
• Install, configure, and upgrade computer systems, software, and peripherals.
• Analyze recurring issues to implement permanent solutions.
• Collaborate with IT teams to address complex problems.
• Occasional Travel Required to Oversea Offices.

Job Requirements:

• Min. Degree in IT, Computer Science, or related field (or equivalent work experience).
• Certifications such as CompTIA A+, CompTIA Network+, Microsoft Certified Professional (MCP), or similar will be an advantage.
• Knowledge of Managing network equipment, like Cisco and Cisco Meraki will be an advantage.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

• Basic $4500 - $6000 (Depends on experience)
• Mon - Fri (8.30am - 5.30pm)
• Working location: Tai Seng (Nearby MRT Station)
• Permanent role + AWS + Bonus + Company Yearly Trip + Gathering Event

Job Responsibilities:

• Respond to regional IT support requests from end-users.
• Troubleshoot and promptly resolve hardware, software, and network issues.
• Provide both remote and on-site assistance for technical inquiries.
• Install, configure, and upgrade computer systems, software, and peripherals.
• Analyze recurring issues to implement permanent solutions.
• Collaborate with IT teams to address complex problems.
• Occasional Travel Required to Oversea Offices.

Job Requirements:

• Min. Degree in IT, Computer Science, or related field (or equivalent work experience).
• Certifications such as CompTIA A+, CompTIA Network+, Microsoft Certified Professional (MCP), or similar will be an advantage.
• Knowledge of Managing network equipment, like Cisco and Cisco Meraki will be an advantage.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Our Client is a US multinational financial services corporation that facilitates electronic funds transfers throughout the world. They are a trusted network and world leader in digital payments, working to remove barriers and connect more people to the global economy.

Job Role Summary:

The Payroll Analyst plays a crucial role in actively collaborating with clients and key internal stakeholders within the Global Payroll organization.

This position entails providing support for the APAC/CEMEA Region to guarantee adherence to rules, regulations, and laws.

The Payroll Analyst is tasked with employing independent judgment to develop payroll metrics, checklists, and lead payroll projects.

Essential qualifications include familiarity with APAC/CEMEA payroll legislation, experience in internal and external audits, as well as knowledge of statutory and government agency regulations.

The incumbent should possess the ability to creatively synthesize vast amounts of data from diverse sources, design impactful dashboards, and effectively interact with, filter, and analyze data to communicate insights and ensure accurate and compliant payroll processes. Additionally, this role involves overseeing initiatives aimed at streamlining payroll processes, policies, and controls.

Job Duties and Responsibilities:

• Examine and validate payroll processing outcomes across all countries using technology, employing reports and macros.
• Conduct comprehensive post-payroll audits, generate metrics, and track errors utilizing technology and reporting tools.
• Evaluate existing payroll procedures to pinpoint areas for process enhancement, standardization, and risk mitigation.
• Establish payroll processes in alignment with the company's policies, procedures, and guidelines.
• Document payroll processes and procedures, creating process maps and payroll training manuals.
• Supervise payroll projects or change requests, monitor their status, and provide reports to leaders/stakeholders.
• Interpret pay policies, including holiday work, overtime, deduction calculation basis, government regulations, withholding exemptions, ensuring accurate calculations and application to respective accounts.
• Maintain payroll systems and tools, ensuring accurate computation and recording of time, earnings, benefits, deductions, taxes, garnishments, and other elements impacting net pay and company liability.
• Review manual checks and payroll-related adjustments processed in the payroll system.
• Verify compliance with government payroll requirements and stay updated on legal changes.
• Oversee payroll system testing for version upgrades and legislative updates.
• Manage internal or external audits and related documentation required by government agencies for compliance.
• Conduct root cause analysis, implementing constructive and preventative actions (CAPA).
• Ensure all payroll-related data is handled in accordance with the company's guidelines for confidential data handling processes.

Preferred Qualifications:

• Possesses a diploma or bachelor’s degree in Accounting, Human Resources, or a related field, or equivalent experience with 5 or more years of APAC payroll experience as a Payroll Analyst or Consultant for a large multi-country employer, in addition to 3 or more years of project management experience as part of a project team.
• Relevant certification or experience in multi-country payrolls is advantageous, and familiarity with project management is a plus.
• Maintains an above-average and up-to-date knowledge of APAC payroll statutory and regulatory requirements, with expertise in Philippines timekeeping.
• Demonstrates exposure to various payroll and timekeeping systems such as ADP Globalview, Streamline, and eTime.
• Has experience in knowledge transfer activities, including transition planning, process documentation, desktop procedures, and payroll checklists.
• Exhibits the ability to prioritize, organize, and coordinate multiple projects for timely completion, managing various detailed tasks.
• Comfortable working in a fast-paced, hands-on, growth-oriented work environment with tight timelines.
• Meticulous with strong analytical, organizational, and planning skills, displaying extreme attention to detail as a self-directed individual.
• Capable of working independently with a positive attitude, flexibility, and a willingness to learn new concepts.
• Maintains effective working relationships with payroll vendors and stakeholders.
• Possesses advanced Excel skills and proficiency in all other Office applications.
• Demonstrates strong verbal and written communication skills, coupled with excellent interpersonal and customer service abilities.

Short Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R23112467

Key responsibilities:

This is a position with Deloitte’s rapidly expanding Tax Technology Consulting practice, providing tailored advice and solutions to a broad range of clients, both domestic and multinationals looking to gain access into various markets from tax and regulatory perspective.

As a Senior Associate, you will have some knowledge of working on ERP (SAP/Oracle) implementations and familiar with integrating the tax bolt-on solutions (OneSource/Vertex) within the ERP transformation programs.

You will join a team of dedicated ERP and OneSource/Vertex implementation specialists, focusing on end-to-end project implementations. You will be responsible for delivering compliance and customs solutions which include project management, change management, solution design, solution implementation and end-user support & training.

In your role, you will also lead and/or facilitate business process definition and modeling, check the feasibility of this business model regarding the ERP products and the legal requirements. You will guide a team to implement and configure the software to replicate the required business processes and analytical/reporting needs

You will be a key contributor to the development and growth of our TTC practice globally.

Requirements:

• Bachelor degree in Accountancy, Business Management, Information Technology or similar fields.
• At least 4 years of experience in ERP (SAP/Oracle) project implementation or similar projects, and thus have solid knowledge of the ERP Solution.
• Integrating tax bolt-on solutions with the ERP system (i.e. Vertex, OneSource Indirect Tax)
• Technical or functional lead on at least 2 full-lifecycle SAP implementation
• Experience in SAP modules (e.g. DRC, ABAP etc.) is an asset
• Software aptitude in PowerPoint, MS Project, Access, Excel, and/or Visio
• Well versed in pitching presentations to clients and key stakeholders
• Advantageous to have good understanding of the supply chain management processes
• Good analytical and modeling skills
• Team player with strong communication skills
• Open to work in an international multicultural environment and to work abroad if needed;

· Perform in-depth analysis of financial data, including but not limited to income statements, balance sheets, and cash flow statements, to identify trends, variances, and areas of concern.

· Prepare and distribute regular financial reports and dashboards for various stakeholders, summarizing key performance indicators, financial metrics, and insights.

· Creates financial models bases on analyses to support organizational decision making.

· Analyse budget-to-actual performance, investigate and explain significant variances, and recommend corrective actions when necessary.

· To create and manage financial models to support long-term planning, investment decisions, and scenario analysis.

· Develops financial plans and reports for organizational leaders.

· Analyses industry trends and makes recommendations based on those trends.

· Assist in the development of annual budgets and financial forecasts.

· Evaluate the cost-effectiveness of various projects, products, and initiatives and provide recommendations for cost-saving opportunities.

· Evaluates capital expenditures and depreciation.

· Assess financial risks and recommend strategies to mitigate those risks.

· Bonus where the candidate has an understanding on company valuation models or experience with mergers

· Perform other related duties as assigned by the Executive Chairman and/or higher Management

Responsibilities:

• Manage the enterprise network infrastructure which includes configuration and maintenance of firewall, VPN, IPS, WAN communication device, router, LAN switches, WLAN network, DNS and DHCP servers
• Ensure all WAN and LAN network infrastructure and services are stable and reliable based on the company standard
• Relevant Experience in Firewall configuration, IPS, switch, router, servers (DNS, DHCP, Radius authentication servers), Transmission Control Protocol/Internet Protocol, Windows and Linux server operating system
• Embrace Cloud Computing Platform, Software Defined networking, Network Operations and Network Security (e.g. DDoS, VPN, Radius, 2FA)
• Perform IT Network monitoring and analysis of WAN traffic, ensuring maximum uptime in the region
• Establish a plan of action to resolve the problem and implement the network solution
• Support change requests for network solutions & services
• Manage automation of deploying network infrastructure with other teams including country IT
• Assist in IT project planning, coordination, and implementation in the region
• Participate in global and regional IT projects roll-out (e.g., Local Internet, VPN, WLAN, Cloud, Storage, Applications, Server, SD-WAN, etc.)
• Participate in new business initiatives (e.g., digitization) as a Network SME, Implementation and support of cloud and on-premises IP voice solutions, converged with data networking infrastructure.
• Manage and coordinate with vendors in achieving KPIs in system operations
• Document process, procedures, work instructions, system diagrams, inventory, etc.

Requirements:

• At least Diploma in Computer Science or its equivalent disciplines
• Ability to lead the IT team, manage effectively in a matrix organization, work closely with the country IT and vendors
• Minimum 5 years’ experience supporting regional network operations and implementation
• Proficiency in network protocols and security, Azure/AWS Cloud.
• Familiar with IP Protocols (ICMP, UDP, TCP); Routing Protocols (BGP, OSPF); Quality of Service; MPLS; Ethernet (STP, RSTP, VLANs)
• Experience with key network technologies: Cisco/Fortinet, QoS, SD-WAN, Open-source monitoring

Job ID: L57V6V75

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

Job Highlights

Contract: 11 months

Working Location: Nearest to Labrador Park MRT

Working Hours: Monday to Friday, Office hours

Job Descriptions

• Coordinate with other Biztech group (BTG) teams to gather research requirements
• Support internet research topic on trends related emerging technology
• Collate findings in email briefs & powerpoint slides

Job Requirements

• Only Singaporean can apply.
• Degree/ Diploma in Mass Communication, IT or equivalent field.
• Experience in researching on digital technologies such as AI/ quantum/ 5G or blockchain is advantageous.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

JOB SUMMARY

The Senior Data Analyst will work closely with Data Analysts within the Department, domain experts and/or stakeholders (e.g., clinicians, pharmacists, other healthcare professionals and management team etc.) and IT teams to develop and deploy models to support patient care and improve health services delivery.

MAIN DUTIES AND RESPONSIBILITIES

SPECIFIC

• Collaborate with interdisciplinary teams to understand data analytics needs and study objectives.
• Lead data-driven projects and initiatives to develop analytical solutions using appropriate algorithms or tools, e.g., apply advanced machine learning models such as Random Forests, Gradient Boosting, Support Vector Machines and Neural Networks, etc.).
• Perform data extraction, cleaning, and preprocessing independently.
• Implement and deploy models in the analytics platform / clinical system and integrate with application workflow to support patient care and health services delivery.
• Work closely with requestors and/or stakeholders to drive adoption of analytics insights / model results into workflow.
• Document data analytics projects conducted, maintain the developed models, and assist to resolve requestors’ issues.
• Increase awareness of analytic work through high quality journal publications and conference presentations.
• Seek collaborations and apply research fundings.
• Conduct training and sharing sessions on data analysis and analytics.
• Mentor junior Data Analyst.

GENERAL

• Take accountability in considering compliance to policies, guidelines and regulations and take appropriate steps to mitigate the risks.
• Highlight potential concerns to Supervisor and/or risks and proactively look for the risk management practices.
• Provide prompt feedback to Supervisor in anticipation of work-related problems.
• Perform general administrative duties as required.
• Carry out any other duties or responsibilities assigned by the Supervisor and/or the Head of Department.

JOB REQUIREMENTS

EDUCATION

Degree in Data Science, Statistics, Computer Science, Computer Engineering, or equivalent disciplines with extensive use of data for analysis.

EXPERIENCE

• Advanced skills in statistical modeling and machine learning.
• Ability to design and execute complex experiments.
• Strong proficiency in programming languages such as Python, R.
• Knowledge in JAVA, HTML etc. and big data technologies like Hadoop or Spark.
• Strong communication skills to liaise between technical and clinical teams.

Interested candidates please send a copy of your resume to [email protected]

Lynn Ho
R23114223

Recruiter's Ref Code: #HHO

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities:

• Manage and administer the online sales order to delivery and inventory replenishment processes
• Attend to customer enquiries
• Manage daily deliveries arrangement and stocks transfer
• Prepare reports and submit on a daily / weekly / monthly basis
• Analyse sales process and control inventory
• Check, verify and process billings and invoices
• Involve in quarterly stock take

Requirements:

• NITEC or Diploma in any discipline
• Prior sales support working experience in online e-commerce operation
• Familiar with e-commerce platform (such as Lazada, Shopee and etc.)

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key Responsibilities

· Responsible for installing, configuring, testing and maintaining Informatica PowerCenter software

· Responsible for reviewing and understanding requirements and translating them into high-level and low-level documentation including source to target mapping

· Responsible for building of data mappings, sessions and workflows to meet requirements (Informatica 10.x or higher)

· Responsible for development of job schedules that integrate the upstream and downstream systems (e.g. Control-M)

· Responsible for unit testing, debugging, and performance testing, with key focus on data accuracy and integrity

· Accountable for on-time delivery of all documentation, design, build, testing, and deployment according to the work breakdown structures

· Work with production support teams as required to support production activities, including production migrations, continuity testing, environment migration activities

· Must have impeccable written and oral communication skills down to the mapping documentation level

· Ensure that documentation is captured, maintained, understood by and available to business and/or IT partners

· Escalate critical technical issues and potential problems as needed to the Project Manager to address any related issues in advance of deadlines

Key Requirements

· Should be independent, quick learner and team player

· Able to work independently with minimum guidance

· Have good communication skills (to work with various levels)

· Minimum 4 years or above with the relevant experience

· Proficiency in Informatica PowerCenter 10.x or higher preferably in a Unix (Linux/AIX) environment with AS400/Oracle sources and targets.

· Must have experience in Oracle 19c or higher (SQL*Plus, PL/SQL)/Experience in Unix Shell Scripting (Linux/AIX)

· Experience Job scheduling tools like Control-M

· Good to have experience in Change Control Management tools & Visio

· Have experience on all stages of Software Development Life Cycle (SDLC)

· Able to do requirement gathering, impact analysis, ETL mapping, build, unit testing, support SIT/UAT/Production

· Able to organize and prioritize assignments in a fast-paced and deadline-oriented environment.

Responsibilities

• Support the product team for iFAST product financing business (margin loans) in the management of the margin business and drive growth for the regional loan book across Singapore/Malaysia/Hong Kong
• Research and analyse current market trends to develop and execute marketing campaigns to drive offshore wealth and banking business division for key markets
• Assist and collaborate in large-scale regional Fintech projects that would add value to iFAST ecosystem and support in end-to-end planning and delivery of project cycle
• Work closely with internal stakeholders including legal/compliance, IT, finance, operations and various regional business units to achieve project outcomes
• Support in the ad-hoc UAT testing on web and mobile application portals for ongoing and new projects
• Additional/ ad-hoc duties may be assigned by Manager when required

Requirements

• Bachelor’s Degree in Business/Finance/Marketing
• Strong ownership and accountability
• Strong analytical skills and verbal/written communication skills
• Knowledge in financial products, banking services and wealth management is a plus
• Some experience in project or product management would be an added advantage

All applications will be treated in strict confidence. We regret that only shortlisted applicants will be notified.

Note: Job responsibilities / requirements are representative and are not intended to be a detailed list. Other tasks/abilities may be required of the incumbent, relative to the specific assignment.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Interested candidates, kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Duties and Responsibilities

• Act as Incident first responder for a 24/7 staffed SOC, reviewing and verifying system alerts
• Assist with the development of incident response plans, workflows, and SOPs
• Maintain security sensors and tools
• Monitor security sensors and review logs to identify intrusions
• Escalate security incidents using established policies and procedures
• Perform initial analysis of security events, network traffic, and logs to engineer new detection methods, or create efficiencies when available
• Work directly with threat intelligence analysts to convert intelligence into useful detection
• Identify incident root cause and take proactive mitigation step
• Perform lessons learned activities
• Provide analysis of security log data from a large number of heterogeneous security devices
• Review vulnerabilities and track resolution
• Review and process threat intel reports
• Implement detection use cases
• Liaise with Ensign customers on security intrusions and provide swift and accurate remedial action.

Requirements

• Diploma/Degree in Information System/Information Security from a recognized institution.
• 0-4 year of working experience in networking environment.
• Basic, yet sound knowledge of network routing and switching fundamentals to include knowledge of Multiprotocol Layer Switching (MPLS)
• Basic, yet sound technical understanding of operating systems, network architecture and design
• Basic, yet sound knowledge of encryption, key management and cryptology
• Proven ability to plan and prioritize work, both their own and that of project team.
• Sound understanding of organizational issues and challenges. Able to work effectively with participants at all levels in an organization
• Ability to analyze problems and determine root causes, generating alternatives, evaluating and selecting alternatives and implementing solutions.
• Possess excellent writing skills and the ability to communicate to teammates as well as technical and executive level staff
• Results Oriented
• Fresh graduates with passion for cyber security are welcome and they will be enrolled in an extensive On-Job-Training (OJT) and training for professional certification

Preferred Skills /Qualities

• Professional information technology/security certifications such as ITIL, CCNA and CEH will be preferred but related qualification (i.e. GCIA, CISSP etc.) will be an advantage

Other Special Working Conditions

• Able to perform 12-hour shift duties (2 days’ work with 2 off-days). Working hours: AM - 8:30am to 8:30pm; PM - 8:30pm to 8:30am. Shift patterns and duration may vary from time to time.

Job Description:

• Handle claims notification and registration
• Issue expired cheque
• Handle screening of medical bills to verify with policy information and status
• Liaise with and follow up with claimants, policyholders and agents

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

[email protected]

Recruit Express Pte Ltd (EA No. 99C4599)

• Project Description: We are looking for experienced and enthusiastic L1 IT support engineers.
  The team goal is to deliver excellent service to client employees by resolving and routing various IT incidents received by different communication channels, including phone, chat, email, ticket systems. A key focus is on the support for remote working.
  
  Team is expected to cover normal Singapore working hours from client office Mon-Fri.
  
  Luxoft offers great opportunities for building IT career in different directions. Powerful Luxoft training center provides hundreds of training on programming, software testing, business analysis, Agile and more, which are accessible to Luxoft employees for free.
• Responsibilities:1) Answering user calls, cases and emails, trying to identify the root cause of an issue, conducting troubleshooting, thus general IT practices awareness is highly appreciated
  2) Monitoring ticket system for new incidents
  3) Direct incident resolution using knowledge base
  4) Work closely with other IT support teams to ensure timely incident resolution
  5) Remote network troubleshooting and administration
  6) Virtual Device administration and management
• Mandatory Skills Description:
• • 5-10 years of relevant experience in L1 Technical Support (ideally Banking Environment)
  
  Technical Skills required:
  • Remote desktop support for Microsoft Windows
  • Remote network troubleshooting and administration
  • Microsoft Windows, Windows Server and Microsoft 365 deployment, administration and management
  • Virtual Device administration and management (for example: Active Directory, Microsoft Azure, AWS, VMware, vSphere, Horizon Client)
  • Experience working with ticketing systems like ServiceNow or Jira in a high-paced MSP environment is a major plus
  
  Soft Skills:
  • A passion for customer service and great ‘soft’ skills
  • Ability to present technical information in plain terms to non-technical users
  • Great attention to detail especially when it comes to documentation and taking excellent notes
  • A passion for learning and the ability to adapt to new technologies

The International Payroll Analyst combines technical expertise, project management and employee relations all in one.

You will play a key role in preparing monthly payroll instructions to third party vendors and support internal payroll projects. Working closely with the greater International Payroll team, you will act as a trusted advisor to both third party vendors and internal stakeholders regarding integrated solutions and implementation projects.

The ideal candidate will have a passion for people, payroll, project management, implementation and problem solving. This role requires a self-motivated professional that consistently brings a high level of dedication to projects and the ability to strategically and tactically navigate the unique challenges that innovation brings.

Job scopes include, but are not limited to:

• Prepare monthly payroll instructions for international payroll third party vendors
• Audit payroll results received from third party vendors to ensure accuracy
• Prepare monthly journal entries and assist with balance sheet reconciliation queries for payroll accounts
• Manage weekly/monthly/quarterly cash forecasting reporting and other reports for management review and to meet statutory requirements
• Familiarity with and follow SOX controls for the international payroll process
• Assist with payroll and statutory audits as needed
• Prepare year-end documentation as required
• Track new hires, terminations, and employee changes and audit accuracy for respective country payroll results
• Ensure direct deposit and tax details are established for new employees
• Manage payroll tickets for international employees
• Prepare and maintain International payroll process documentation

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The Engineer in Media Asset Management Support will be providing comprehensive technical services to support the Companys broadcast enterprise systems for workflow orchestration, media asset management and post-production. The engineer will be providing professional services in supporting the system maintenance, operation requirements and implementation of project with alignment to the Companys business strategy. You arerequired tocarry out corrective maintenance, preventive maintenance, security patching and remediation for all systems under Media Asset Management Support (MAMS) with minimum supervision. The Engineer is required to perform shift duty and to provide standby support during key events (The Engineer will also need to implement new solutions and manage projects for system under MAMS.

Responsibilities

• Provides technical support for Media Asset Management (MAM) systems, post-production systems, workflow orchestration and etc.
• Perform corrective and preventive maintenance.
• Perform system analysis and troubleshooting to identify issues and provide resolution with minimum supervision.
• Perform security measure and hardening of system and remediation.
• Perform system administration, configuration, and setup.
• Liaise with different business units to provide technical solutions to enhance operations and system setup.
• Evaluate and recommends new technology.
• Perform shift work and standby duty.

• Degree/Diploma in Electronics/Electrical Engineering, Info-Technology, Computing or Media.
• Minimum 1 year of relevant working experience
• Strong broadcast IT knowledge, well verse in Microsoft server, Microsoft SQL, VMWare, Window OS, Unix, Red Hat, Centos, Ubuntu, Cloud knowledge
• Familiar with Networking solution such as Cisco and Arista, Dalet, Baton, Diva, ESB, Vantage, Avid PAM, Avid Media Central, broadcast workflow and production systems and file format
• Relevant experience in supporting, Media Asset Management, Post-Production Systems and/or Workflow Systems will be an advantage

Portfolio Management & Analytics Division

Sitting within Reserve Management department, the front office business analyst / product owner is responsible for managing the applications and processes used for portfolio management and trading of assets managed in-house.

• Work closely with portfolio management and trading functions to understand their business requirements, translating business-to-technical requirements and vice versa

• Design, build/enhance, test, implement and document processes/tools/systems in partnership with IT, middle and back offices as well as software vendors to support front office workflow

• Plan and work with department and partners on implementing road map of front-office workflow feature development / upgrades

• Ensure front office processes and procedures meet internal standards for data integrity, security and auditability

• Monitor, analyse and troubleshoot front office processes to ensure their smooth functioning.

• Manage project implementations with vendors, covering procurement and related administrative issues;

• Oversee change management to facilitate the users to product adoption and new ways of working.

What we are looking for

• An undergraduate degree in business-related or IT-related fields

• Preferably 3-10 years relevant working experience, including product management/ownership or system used in similar functions, preferably in investment or financial domain

• Strong sense of ownership and growth mindset

• Strong analytical skills and critical thinking with good problem-solving skills

• Good understanding of user-centric principles and/or service design

• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels

• Experience working in cross-functional groups, representing views of different stakeholders and influencing teams towards achieving shared goal

For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

We currently offer the following position in our office in Singapore which will be hybrid.

Service Support Administrator

Your Responsibilities

Overview

The incoming Service Support Specialist is responsible to drive the SEA service administration and backend operation forward through DBS approach, meeting operation metrics, ensuring resources optimization and timely reporting. He/She has overall accountability to build a robust service support standard work, collaborate with sales operation to drive growth, effective management of dealers‘ service teams, as well as radically increase in customer satisfaction.

• Responsible for service contract management in new contract creation, contract renewal and contract termination.
• Responsible for timely service billing.
• Responsible for service warranty and service repair in processing of service order, coordination of shipment and arrangement of loaner if necessary.
• Responsible for service call management and PM scheduling.
• Document backend service processes.
• Service support on service enquires, service quotation, service inventory management and invoices preparation.
• Drive annual review of service pricing
• Perform customer and service data analysis
• Champion for SAP and SFDC

Key Deliverables

• To process all warranty claims and perform service billing timely
• To handle customer request and quote service quotation timely
• To prepare and submit monthly service performance and growth report
• To work with team, peers, stakeholders to drive customer satisfaction and operational targets
• Deployment of standard work (SW) and daily management (DM)
• To meet all service metrics:Revenue and orders
  Utilization and productivity
  Total Time to Repair (TTR) and First Time Fix rate (FTF)
  Inventory ITO and management of warranty cost impact
  Customer Satisfaction (NES/NPS)
  

Your Profile

• 2 years of service management experience in aftersales service delivery function, preferably in a sales & service organization, especially in medical device, life science instrument, and healthcare equipment industry.
• A good team player with excellent communication and interpersonal skills.
• ERP knowledge, preferably SAP and SFDC is a plus
• Possess business management, marketing, technical degree or equivalent

What We Offer

• Equal pay is a given for us.
• Learn all there is about Kaizen, PSP's and Muda as part of our Danaher Business System (DBS) trainings - if you believe in continuous improvement like us
• We have no room for prejudices and stereotypes. We promote equal opportunities, diversity and inclusion.
• We offer a balance between support and autonomy to achieve your own goals in an international environment.

At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide.

Get More Insight

Learn more about what we do and who we are by watching our company video “We Are Leica”: https://www.youtube.com/watch?v=1zHmalqMXN4

Are you interested to discover new opportunities in an innovative, team-oriented environment?

Do apply online - we are looking forward to your application!

Interested applicants can send your resume to [email protected] and allow consultants to match you with our clients. No charges will be incurred by candidates for any service rendered.

As a System Engineer, you are responsible for supporting critical infrastructure services such as Active Directory, Secret and Identity Management, or Remote Access Systems, across on-premises and cloud, in a fast-paced environment.

Roles & Responsibilities:

• Plan, design, install, configure, and administer critical infrastructure services such as Active Directory, Remote Access system, Secret and Identity Management system across on-premises and cloud.
• Perform regular system patching or upgrades to maintain product supportability.
• Prepare documentation and develop standard operating procedures.
• Serve as an escalation point for troubleshooting and issue resolution on 24x7 basis.
• Continuously automate system operation, enhance monitoring, malware detection and auto-recovery capability.
• Continuously improve system security posture, assess risks exposed by security vulnerabilities and carry out remediation by SLA.
• Continuously enhance system capability, design solutions to technical problems and implementation changes to existing systems or new system.
• Work with various teams in implementing integration solutions with Active Directory, Azure Active Directory, API Platform, Secret Management, etc.

Requirements:

• Tertiary education (Degree or Diploma) in relevant field is preferred.
• At least 4 years of relevant work experience in designing, deploying, and managing Microsoft Active Directory.
• Technically competent in following technologies:

1. Azure / AWS / GCP
2. Azure AD / Microsoft Entra
3. Microsoft ADFS
4. Infrastructure as code such as Terraform, Ansible, Python or other automation languages
5. DevSecOps practices
6. Remote Access systems like Citrix, Microsoft RDS, Amazon Workspace or HashiCorp Boundary
7. PKI, Secret Management or Vault solutions
8. Identity and Access Management Systems/ Privileged Identity Management systems

• Professional certification in Cloud, Security and/or similar credentials would be advantageous.
• Self-motivated team player who demonstrates initiative and possesses strong analytical skill.
• Strong communication skills and ability to work collaboratively with different stakeholders.
• Ability to work beyond business hours and on weekends for work contingencies or for planned activities where necessary.

Irene Koo

IT&T Recruiter

BGC Group Pte. Ltd., Singapore

EA License No.: 05C3053

Job description

1) IT Support monitors and maintains the company computer systems, install and configure hardware and software, and solve technical problems.

2) Provide technical support to customers via email, phone and onsite.

Responsibilities

1) Serve as the first point of contact for customers seeking technical assistance over the phone and email.

2) Perform remote troubleshooting through diagnostic techniques and pertinent questions.

3) Perform regular system monitoring, backup status and OS updates.

4) Determine the best solution based on the issue and details provided by customers.

5) Direct unresolved issues to the next level of support personnel.

6) Record events and problems and their resolution in ticketing system.

7) Maintain up to date and accurate customer documentation.

8) Follow-up and update customer status and information.

9) Identify and suggest possible improvements on procedures.

Job Requirements

Candidate must possess at least Primary/Secondary School/"O" Level, Higher Secondary/"A" Level/Pre-U in any field.

At least 1 Year(s) of working experience in the related field is required for this position.

Proven experience as a help desk technician or other customer support role.

Tech savvy with working knowledge of Windows 10, Windows Server, DNS, router, NAS, email, printer.

Good understanding of computer systems, networking, ERP system.

Ability to diagnose and resolve basic technical issues

Proficiency in English.

Excellent communication skills.

Customer-oriented and cool-tempered.