Critical/Strategic Operations

• Assist to plan and drive Critical / Strategic operations at HQ.
• Assist to plan, drive and implement all required Diagnostic services for new and redeveloped polyclinics
• Assist the co-chairs of the Critical / Strategic Operations work groups to deliver the respective KPIs
• Coordinate and liaise with IT departments to operationalise the implementation of whole of business unit's initiatives, projects and work plans
• To ensure key performance indicators are met within the stipulated timeline.

Project Planning

• Developing project plans, including defining project scope, goals, and deliverables
• Resource Management: Liaise onresources, including personnel, time, and budget, to ensure project success
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, allocate sufficient people to the work required
• To ensure project deliverables are met within the time frame

Qualification Required

• Candidates should have 3-5 years of relevant working experience preferably in healthcare sector, with strong operations management leadership including areas in performance monitoring, process improvement, project management and implementation.
• At least 3 years of working experience in a combination of operations management and project management. Experience in start-up of new healthcare facility will be most relevant
• Possess strong leadership and people management skills

Interested and qualified candidates, please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Office of Population Health (OPH) aims to improve health outcomes of women & children population in Singapore through engagements with multi-sector partners to create mindshare, as well as to develop, implement, evaluate and mainstream health promotion, disease prevention, early detection and intervention programs. OPH also oversees the various maternal and child population health programmes in KKH and supports MOH’s and SingHealth in driving HealthierSG initiatives.

The Assistant Manager reporting to Assistant Director, OPH, will coordinate and assist to support the development, implementation, and operationalise Population Health programmes in collaboration with the various Steering Committees (SCs), councils, workgroups, internal and external stakeholders to transform Maternal and Child Health (MCH) in Singapore.

Job Requirements

• Degree with 6 years of relevant experiences (supervisory experiences would be an advantage)
• Strong written and verbal communication skills. Ability to interact effectively with staff across job levels and from different professional domains while being sensitive to cultural diversity, healthcare nuances and varied schedules
• Proficient in Microsoft Office applications i.e., Microsoft word, Excel and PowerPoint
• Good planning, organising, negotiation, influence, mediation, conflict management and presentation skills
• Ability to handle dynamic environment
• Good problem-solving skills and critical thinking
• Skill in organising resources and establishing priorities

Personal Attributes

• A team player, who has a positive attitude, resourceful and meticulous
• Ability to work as a team as well as independently
• Always maintains confidentiality of information

Are you passionate about fostering artistic expression and helping children discover their unique voices? We're on the lookout for a dedicated Operations Manager to lead our bustling Children's Art Centre at both Tanglin Mall and Great World outlets.

If you thrive in a vibrant environment, are committed to keeping things organized, and enjoy engaging with parents to drive our Sales forward, we want to hear from you!

Embrace the joy of managing a creative haven where kids can explore, experiment, and grow.

Weekend availability is essential.

Note: First Konnection is assisting with this recruitment process.

Key Responsibilities:

• Operational Management: Oversee the day-to-day operations of our Tanglin Mall and Great World outlets, ensuring smooth and efficient functioning of all classes and activities.
• Staff Management: Recruit, train, and manage a team of instructors and administrative staff.
• Customer Service: Maintain high standards of customer service, addressing parents' inquiries and concerns promptly and professionally.
• Sales Management: Monitor and drive sales performance to achieve targets, implement strategies to boost enrollment and participation.
• Facility Management: Ensure the art studio facilities are well-maintained, safe, and conducive to learning. Coordinate with vendors and service providers as needed.
• Scheduling: Manage the scheduling of manpower and classes to ensure optimal coverage and efficiency.
• Budget Management: Manage the operational budget, track expenses, and optimize resource allocation to achieve financial goals.
• Marketing and Outreach: Support marketing efforts to promote the art school and attract new students. Organize events and activities to engage the community.
• Compliance: Ensure all operations comply with relevant regulations and guidelines.

Requirements:

• At least 1 year of experience in an operations management role, preferably within an educational or enrichment setting.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Outstanding communication and interpersonal skills.
• Passion for arts education and working with children.
• Proficiency in Microsoft Office and Google Docs.
• Ability to think independently and solve problems effectively.
• Open to feedback and committed to continuous improvement.

Working Hours:

• 5 days work week, including both Saturdays and Sundays.
• Weekdays: 09:00 to 18:00
• Weekends: 09:00 to 19:00
• 1-hour lunch break
• Days off: Management will advise

Salary Range:

• Base Salary as Advertised + Sales Incentive

Join us and be a part of a creative and inspiring community dedicated to nurturing the next generation of artists!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Restaurant Manager (Chinese Hot Pot)

Salary : $4,000 to $4,800

SIngaporeans and PR Only

Are you ready to dive into a sizzling career? We're looking for a dynamic and enthusiastic Restaurant Manager to join our new Chinese Hot Pot restaurant brand in Singapore. If you have a passion for delicious food, exceptional service, and creating unforgettable dining experiences, this is the job for you!

What You’ll Be Doing:

1. Leading the Hot Pot Party:

• Oversee daily operations with a smile.
• Ensure every guest has a fantastic hot pot experience.
• Recruit, manage and motivate a diverse team of awesome staff.

2. Keeping Things Spicy:

• Maintain the highest standards of food quality, safety and hygiene.
• Handle customer inquiries, complaints, and compliments like a pro.
• Ensure our food and drinks served are followed to perfection.

3. The Fun Stuff:

• Plan and execute exciting promotions and events.
• Create a warm and welcoming atmosphere for all our guests and our team.
• Engage with customers to make them feel at home.

4. Behind the Scenes:

• Monitor inventory and ensure we never run out of those yummy ingredients.
• Keep track of daily sales, purchases and manage budgets efficiently.
• Implement and uphold company policies and procedures.

What We’re Looking For:

1. Hot Pot Enthusiast:

• Passionate about Chinese cuisine, especially authentic Sichuan hot pot.
• Previous experience in restaurant management is a must.

2. People Person:

• Excellent communication, effectively billingual, and leadership skills.
• Ability to work in a fast-paced, spicy and fun environment.

3. Problem Solver:

• Quick thinker with a knack for resolving issues.
• Detail-oriented and organised.

4. Team Player:

• Works well with others and can build a positive team culture.
• Flexibility to work evenings, weekends, and holidays.

Ready to spice up your career? Apply now, or email to [email protected] and become a part of our hot pot family! Let's make every meal an adventure together.

The Opportunity

• It is an opportunity for an experienced Product Manager to join their team
• Starts off as a 12 month contract

The Job

We are looking for a product manager to support the Product team in multiple projects, such as system migration, other frond-end system integration into ebao and control remediation.

The incumbent plays a critical role in supporting the projects on launching of new systems, system integration and data migration by assisting in gap and data analysis, product rationalization and setting up tables in the systems. In addition, the incumbent may also be required to work with the subject matter experts to gather, collate and document the requirements for systems development and workflows.

Responsibilities:

• Product Memo mapping review tagged to Product in the systems migration and integration exercise.
• Review and confirm system related requirements that require sign-off from product business owner.
• Draw up workflows &/or processes (SOP) for Product’s involvement.
• Liaise and work with different functions and IT delivery teams on the clarifications of the requirements.
• Ensure testing outcomes are of an acceptable quality and requirements set by Head of Products or Product Leads prior to sign-off

The Talent

• Minimally 5-8 years of relevant product / system experience in life insurance industry;
• Good knowledge in insurance and end-to-end product development process;
• Good business acumen and communication skill;
• Strong analytical and problem solving skills;
• A positive, enthusiastic, committed and ‘can do’ attitude team player

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Product Manager
• Only shortlisted candidates will be contacte

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

As a manager, you will take on a HR Business Partner (HRBP) role and work closely with the Leads and line managers on human resource matters, namely, manpower planning and resourcing; talent acquisition; employee engagement; performance and management and human resource operations. You are expected to work with Leads to develop and implement manpower planning and resourcing strategies; hire quality candidates to meet the departments’ manpower needs; and help to identify talents for development and retention. You will also provide support in projects as assigned by your supervisor.

Responsibilities

• Propose and implement manpower planning and resourcing strategies to hire quality candidates to meet the manpower needs and ensure efficient end-to-end process with on-boarding new hires on a cost-effective manner.
• Manage and execute the end-to-end recruitment process.
• Responsible for annual manpower projections, budget preparation and submission and utilisation.
• Manage the manpower reporting analysis.
• Deliver human resource operations to meet the service standards.
• Provide performance management guidance to the Leads and the line managers that contribute towards a professionally conducted annual Total Performance Management Exercise.
• Provide forward-looking solutions to address issues faced by Leads and line managers.
• Any other duties which may be assigned from time to time.

Requirements

• At least 8 years of relevant HR working experience. HR Experience in healthcare sector, while not a pre-requisite, will be an added advantage.
• Excellent interpersonal and communications skills.
• Team player, independent, resourceful and adaptable in a dynamic work environment.
• Meticulous and strong problem-solving skills.
• Excellent knowledge of MS Excel, MS Powerpoint tools for data analysis, building manpower dashboards, etc.
• Good numeric sense, meticulous and a strong problem-solver.

Interested candidate, kindly send a copy of your resume to: [email protected]


OH LI XUAN BRINA [R24120322]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

Responsibilities

• Manage the full spectrum of employee lifecycle from recruitment and selection, onboarding and offboarding, performance management, employee relations, staff wellness, etc.
• Implement manpower planning and resourcing strategies to identify and hire quality candidates to meet the manpower needs.
• Manage sponsorship and scholarship for nurses, allied health and pharmacists.
• Responsible for budget planning and tracking, manpower billing, verifications and payment.
• Prepare weekly/monthly HR related reports for management and reporting.
• Provide sound HR advice and forward-looking solutions to the Leads and line managers.
• Provide day-to-day performance management guidance to the Leads and line managers that contribute towards a professionally conducted annual Total Performance Management Exercise.
• Work actively with the relevant Centres of Excellence in the review of HR policies, programs and processes.
• Any other duties which may be assigned from time to time.

Requirements

• A good degree, preferably in human resource or business related field.
• At least 5 years of relevant HR working experience. Experience in healthcare will be an added advantage.
• Excellent interpersonal and communications skills.

Interested applicants, please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Responsibilities:

• Establish key performance indicators to ensure safe and efficient operation of the functions and development and management of budgets throughout fiscal year to achieve department goals.
• Responsible for leading team in ensuring Plant operations are running smoothly and in accordance to the Company’s Health, Safety, Environmental and Quality Policy and in compliance to statutory requirements, industry standards and company regulations.
• Lead and implement cost saving and improvement initiatives in the department.
• Plan and monitor Production & Logistics activities to maximize the use of Organization resource and meet targets and established production specification and schedule including volume, cost, wastage target and quality control standard.
• Support Production Planning for Yearly Budget Planning and Monthly Planned Production
• Prepare budget planning activities with Accounting Team.
• Plan, prioritize, and manage production line maintenance or downtimes to minimize disruptions to manufacturing schedules.
• Responsible for monitoring and able to identify problems and recommend solutions (for example changes to procedures, workflow, or equipment) that will improve performance.
• Implement timely corrective actions when near misses or non-conformities are detected and ensure all Production members comply with work procedures.
• Liaise with Sale office on monthly production schedule.
• Liaise with Technical department and contractors on project matters.
• Authorize to shut down the plant without management approval in the event that the plant trouble or emergency.
• Plan the department’s organizational progression for succession, competency and development.

Key Requirements:

• Bachelor’s degree in science, Technology, or Engineering
• Min 8 years of chemical plant experience with 5 years of leadership in diverse teams
• Possess strong knowledge of petrochemical processes and polymer science, engineering practices, efficient manufacturing operations from raw materials purchasing to finished goods shipment, and quality improvement process.
• Excellent verbal and written communication and interpersonal skills to work with different levels of stakeholders
• Excellent analytical, problem-solving/decision-making skills.
• Ability to multi-task and prioritize work to manage multiple projects to meet deadlines.

Jocelyn Ho Wen Mun (R1658156) | EA License: 16S8107

[email protected]

Responsibilities

• Propose and implement manpower planning and resourcing strategies to hire quality candidates to meet the manpower needs and ensure efficient end-to-end process with on-boarding new hires on a cost-effective manner.
• Manage and execute the end-to-end recruitment process.
• Responsible for annual manpower projections, budget preparation and submission and utilisation.
• Manage the manpower reporting analysis.
• Deliver human resource operations to meet the service standards.
• Provide performance management guidance to the Leads and the line managers that contribute towards a professionally conducted annual Total Performance Management Exercise.
• Provide forward-looking solutions to address issues faced by Leads and line managers.
• Any other duties which may be assigned from time to time.

Requirements

• Minimally Degree in any discipline
• At least 8 years of relevant HR working experience. HR Experience in healthcare sector, while not a pre-requisite, will be an added advantage.

Interested and qualified candidates , please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Are you passionate about fostering artistic expression and helping children discover their unique voices? We're on the lookout for a dedicated Operations Manager to lead our bustling Children's Art Centre at both Tanglin Mall and Great World outlets.

If you thrive in a vibrant environment, are committed to keeping things organized, and enjoy engaging with parents to drive our Sales forward, we want to hear from you!

Embrace the joy of managing a creative haven where kids can explore, experiment, and grow.

Weekend availability is essential.

Note: First Konnection is assisting with this recruitment process.

Key Responsibilities:

• Operational Management: Oversee the day-to-day operations of our Tanglin Mall and Great World outlets, ensuring smooth and efficient functioning of all classes and activities.
• Staff Management: Recruit, train, and manage a team of instructors and administrative staff.
• Customer Service: Maintain high standards of customer service, addressing parents' inquiries and concerns promptly and professionally.
• Sales Management: Monitor and drive sales performance to achieve targets, implement strategies to boost enrollment and participation.
• Facility Management: Ensure the art studio facilities are well-maintained, safe, and conducive to learning. Coordinate with vendors and service providers as needed.
• Scheduling: Manage the scheduling of manpower and classes to ensure optimal coverage and efficiency.
• Budget Management: Manage the operational budget, track expenses, and optimize resource allocation to achieve financial goals.
• Marketing and Outreach: Support marketing efforts to promote the art school and attract new students. Organize events and activities to engage the community.
• Compliance: Ensure all operations comply with relevant regulations and guidelines.

Requirements:

• At least 1 year of experience in an operations management role, preferably within an educational or enrichment setting.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Outstanding communication and interpersonal skills.
• Passion for arts education and working with children.
• Proficiency in Microsoft Office and Google Docs.
• Ability to think independently and solve problems effectively.
• Open to feedback and committed to continuous improvement.

Working Hours:

• 5 days work week, including both Saturdays and Sundays.
• Weekdays: 09:00 to 18:00
• Weekends: 09:00 to 19:00
• 1-hour lunch break
• Days off: Management will advise

Salary Range:

• Base Salary as Advertised + Sales Incentive

Join us and be a part of a creative and inspiring community dedicated to nurturing the next generation of artists!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Overview:

We are seeking a highly motivated and detail-oriented AM Finance Manager with exceptional stakeholder management skills and prior experience in a similar role. The successful candidate will be responsible for coordinating financial activities with the Global Finance Shared Service Centre, ensuring efficient and effective financial operations, and building strong relationships with key stakeholders.

Key Responsibilities:

1. Financial Coordination and Reporting:

· Coordinate month-end and year-end financial closing processes with Finance Shared Service Centre (FSC).

· Ensure accurate and timely recording of financial transactions.

· Prepare and submit financial reports to HQ on monthly basis.

· Assist with the preparation of financial statements and other regulatory reports.

· Coordinate with external auditors and provide necessary documentation and support during audits.

2. Implementation and transition:

· Ensure close integration of process designs with finance and business units.

· Ensure processes, accountabilities and responsibilities are clearly defined.

· Review procedure documents and user guides.

· Manage transition and feedback from key stakeholders.

· Define and negotiate service level agreements (SLA) detailing scope and KPI.

· Collaborate with HQ on integration of internal control framework into process design

· Define new allocation of tasks within Finance team

3. Coordination:

· Point of contact for escalation of issues for FSC-related process, monitoring and driving effective resolution.

· Facilitate regular meetings with stakeholders to review service delivery, address issues and align on goals.

· Develop and maintain a comprehensive SLA review plan, ensuring timely monitoring against plan and transparent communication on issues.

· Facilitate the integration of new functions / processes into the FSC.

· Support FSC transformation initiatives, including system implementations and process redesigns.

4. Process Compliance and Improvement:

· Ensure processes and end results in compliance with company policies, financial regulations, and standards.

· Conduct regular process reviews and audits to ensure ongoing compliance.

· Update procedure documents and user guides in accordance to Group accounting guideline, policy and threshold.

· Stay updated with industry trends and best practices.

5. Additional Duties:

· Support the implementation of new financial systems or tools.

· Assist in special projects and initiatives as needed.

· Provide support for financial operations as required.

Qualifications:

· Bachelor's degree in Finance, Accounting or a related field.

· Minimum of 5-7 years of experience in a similar finance coordination role.

· Proven experience in managing relationships with stakeholders at various levels.

· Excellent communication and interpersonal skills.

· Proficiency in SAP and Microsoft Office Suite

· Ability to work independently and as part of a team.

· Strong organizational and time management skills.

· Knowledge of IFRS

For interested applicants:

Please send your resume to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

The Job:

• Lead AP operational teams to resolve operational issues in timely manner in accordance with procurement policies and standard operating procedures and ensure compliance with all relevant regulations, laws, and reporting requirements
• Ensure all vendor invoices and payment requests are processed accurately as per payment run schedule and due date.
• Review of vendors statement of account (SOA) reconciliation and monthly AP aging report to resolve disputes in an organised manner.
• Ensure all staff claims are processed and paid timely.
• Provide support and execute improvement plans.
• Provide support to month end closing process

The Requirements:

• Min Diploma/ Degree with Min 5-8 Years of relevant working experience in AP function with 3 years of audit experience
• Preferably with mentoring or team lead experience

Interested applicants can send their detailed resumes to [email protected].

CEI: R1104482

JANE LUI JIE'EN

Company Registration No. 199601303W

EA Licence No. 99C4599

The Job:

• Support on managing the company operations with key internal meetings coordination and simple minutes-taking and with service contract and service fee management.
• Support to plan and propose mid-term and budget plan and investment plan
• Control forecast/ actual for MD office and BP.
• Support on managing representative offices’ operations

The Requirements:

• Min Diploma/ Degree Holder with 3-5 years of relevant Business Planning, Administrative Support and coordination work
• JLPT N1/ N2
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Company Registration No. 199601303W

EA Licence No. 99C4599

The Job:

• Strategise and implement holistic regional marketing plans encompassing paid, owned, earned and social channels for the purposes of promoting Group Business Banking and Group Commercial Banking, within the Group Wholesale Banking and Markets business group
• Evaluate creative and media agencies and guide them in developing effective marketing channels and collaterals, while maintaining budget efficiency and an optimal channel mix
• Monitor and track campaign performance and results that aid effective decision-making for future campaigns and for best practice sharing
• Monitor, track and optimise allocated marketing budgets against planned initiatives, to achieve agreed annual business targets

The Requirements:

• Degree in Marketing/ Business with at least 4 to 8 years of relevant marketing campaign experience

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Duties

• Propose and implement manpower planning and resourcing strategies to hire quality candidates to meet the manpower needs and ensure efficient end-to-end process with on-boarding new hires on a cost-effective manner.
• Manage and execute the end-to-end recruitment process.
• Responsible for annual manpower projections, budget preparation and submission and utilisation.
• Manage the manpower reporting analysis.
• Deliver human resource operations to meet the service standards.
• Provide performance management guidance to the Leads and the line managers that contribute towards a professionally conducted annual Total Performance Management Exercise.
• Provide forward-looking solutions to address issues faced by Leads and line managers.
• Any other duties which may be assigned from time to time.

Requirements

• At least 8 years of relevant HR working experience. HR Experience in healthcare sector, while not a pre-requisite, will be an added advantage.
• Excellent interpersonal and communications skills.
• Team player, independent, resourceful and adaptable in a dynamic work environment.

Interested and qualified candidates, please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Summary

As a Senior Human Resource Manager in the Healthcare/Social Service sector, you will play a pivotal role in aligning human capital strategies with organizational goals. Your responsibilities will span from recruitment and talent management to employee relations and compliance within the unique context of healthcare or social service environments. You will be instrumental in fostering a positive workplace culture, ensuring regulatory compliance, and driving initiatives to attract, retain, and develop top talent.

Key Responsibilities:

1. Talent Acquisition:Develop and implement recruitment strategies to attract qualified professionals, including physicians, nurses, social workers, therapists, and administrative staff.
   Collaborate with department heads to forecast staffing needs and plan recruitment initiatives accordingly.
   Oversee the recruitment process, from job posting to candidate selection, ensuring a smooth and efficient experience for both candidates and hiring managers.
   Utilize innovative sourcing methods, such as social media recruitment, networking events, and partnerships with educational institutions.
   
2. Employee Relations and Engagement:Serve as a trusted advisor and mediator in employee relations matters, fostering a positive and inclusive work environment.
   Implement strategies to boost employee morale, satisfaction, and retention.
   Lead initiatives to recognize and reward employee contributions and achievements.
   Address employee concerns and conflicts promptly and impartially, promoting open communication and resolution.
   
3. Performance Management and Development:Develop and implement performance management systems to evaluate employee performance and facilitate professional growth.
   Provide guidance and support to managers in conducting performance evaluations, setting goals, and creating development plans.
   Identify training and development needs across the organization and coordinate relevant programs and initiatives.
   Foster a culture of continuous learning and skill enhancement to support employee career advancement.
   
4. Compliance and Regulatory Affairs:Stay abreast of relevant laws, regulations, and industry standards pertaining to healthcare or social service employment practices.
   Ensure compliance with federal, state, and local employment laws, including those related to equal employment opportunity, wage and hour, and workplace safety.
   Develop and implement policies and procedures to maintain compliance and mitigate legal risks.
   Conduct regular audits and assessments to monitor compliance and address any identified issues proactively.
   
5. Strategic Planning and Leadership:Collaborate with senior leadership to develop and execute human resource strategies aligned with organizational goals and objectives.
   Provide insights and recommendations on workforce planning, organizational structure, and talent management strategies.
   Participate in strategic planning sessions and contribute to the development of long-term business plans.
   Lead and mentor a team of HR professionals, fostering their growth and development.
   

Qualifications:

• Bachelor's degree in Human Resources Management, Business Administration, or related field; Master's degree preferred.
• Relevant experiences in Healthcare / Social Service Preferred

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Are you passionate about fostering artistic expression and helping children discover their unique voices? We're on the lookout for a dedicated Operations Manager to lead our bustling Children's Art Centre at both Tanglin Mall and Great World outlets.

If you thrive in a vibrant environment, are committed to keeping things organized, and enjoy engaging with parents to drive our Sales forward, we want to hear from you!

Embrace the joy of managing a creative haven where kids can explore, experiment, and grow.

Weekend availability is essential.

Note: First Konnection is assisting with this recruitment process.

Key Responsibilities:

• Operational Management: Oversee the day-to-day operations of our Tanglin Mall and Great World outlets, ensuring smooth and efficient functioning of all classes and activities.
• Staff Management: Recruit, train, and manage a team of instructors and administrative staff.
• Customer Service: Maintain high standards of customer service, addressing parents' inquiries and concerns promptly and professionally.
• Sales Management: Monitor and drive sales performance to achieve targets, implement strategies to boost enrollment and participation.
• Facility Management: Ensure the art studio facilities are well-maintained, safe, and conducive to learning. Coordinate with vendors and service providers as needed.
• Scheduling: Manage the scheduling of manpower and classes to ensure optimal coverage and efficiency.
• Budget Management: Manage the operational budget, track expenses, and optimize resource allocation to achieve financial goals.
• Marketing and Outreach: Support marketing efforts to promote the art school and attract new students. Organize events and activities to engage the community.
• Compliance: Ensure all operations comply with relevant regulations and guidelines.

Requirements:

• At least 1 year of experience in an operations management role, preferably within an educational or enrichment setting.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Outstanding communication and interpersonal skills.
• Passion for arts education and working with children.
• Proficiency in Microsoft Office and Google Docs.
• Ability to think independently and solve problems effectively.
• Open to feedback and committed to continuous improvement.

Working Hours:

• 5 days work week, including both Saturdays and Sundays.
• Weekdays: 09:00 to 18:00
• Weekends: 09:00 to 19:00
• 1-hour lunch break
• Days off: Management will advise

Salary Range:

• Base Salary as Advertised + Sales Incentive

Join us and be a part of a creative and inspiring community dedicated to nurturing the next generation of artists!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Shangri-La Rasa Sentosa, Singapore

We are looking for a Sales Manager, Events (Wedding Specialist) to join our team!

As a Sales Manager, Events (Wedding Specialist), we rely on you to:

· Be responsible for weddings sales and business development in selling banquet services, function

facilities and associated

· Deliver top level of service quality in daily sales activities, communications and events planning and

coordination

· Provides professional wedding advice, menus recommendation, up/cross selling other hotel services

· Develops value-added, saleable and creative wedding services and products

· Maintains professional, timely and responsive communication with customers

· Works closely with F&B department to deliver personable services throughout the entire wedding

process to deliver total customer experience ultimately in creating customer loyalty

We are looking for someone who:

· Has a passion for event management

· Thinks outside the box

· Must be organized

· Must have relevant event management or hospitality experience

· Must be a friendly, helpful and trustworthy leader

· Enjoys interacting with people

· Is detail-oriented, creative and has the ability to drive change

· Always kept up to date with latest industry trends and market practices

· Has strong interpersonal skills

We Offer

· 5-day work week

· Learning and Development opportunities for career development

· Medical and insurance coverage

· Special employee discount within Shangri-La Group

· Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

The Job:

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Develop and maintain processes for tracking and monitoring customer issues, including escalation procedures as needed
• Responsible for surveys and handling of the responses
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Provide guidance and support to team members in handling complex customer inquiries and resolving issues effectively

The Requirements:

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written
• Strong understanding of automotive quality standards and processes

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

The Job:

• Provide strategic direction and leadership to both retail and corporate sales teams, ensuring alignment with organizational goals and objectives.
• Develop retail and corporate sales strategies to drive revenue growth and market share.
• Recruit, train, mentor, and motivate sales teams to achieve targets and deliver exceptional customer service.
• Foster a collaborative and high-performance culture within the teams.
• Regularly monitor and analyze sales data to identify areas for improvement and take corrective actions as necessary.
• Build and maintain strong relationships with retail and corporate clients.
• Continuously review and enhance sales processes and procedures to streamline operations, improve efficiency, and enhance customer experience

The Requirements:

• Bachelor’s degree in business administration, Marketing, or a related field.
• Proven experience (5 years) in sales leadership roles within the automotive industry, with a track record of achieving sales targets and driving revenue growth

Interested applicants can send their detailed resumes to [email protected] or call Jane @ 6735 1955.

CEI: R1104482

Company Registration No. 199601303W

EA Licence No. 99C4599

Are you passionate about fostering artistic expression and helping children discover their unique voices? We're on the lookout for a dedicated Operations Manager to lead our bustling Children's Art Centre at both Tanglin Mall and Great World outlets.

If you thrive in a vibrant environment, are committed to keeping things organized, and enjoy engaging with parents to drive our Sales forward, we want to hear from you!

Embrace the joy of managing a creative haven where kids can explore, experiment, and grow.

Weekend availability is essential.

Note: First Konnection is assisting with this recruitment process.

Key Responsibilities:

• Operational Management: Oversee the day-to-day operations of our Tanglin Mall and Great World outlets, ensuring smooth and efficient functioning of all classes and activities.
• Staff Management: Recruit, train, and manage a team of instructors and administrative staff.
• Customer Service: Maintain high standards of customer service, addressing parents' inquiries and concerns promptly and professionally.
• Sales Management: Monitor and drive sales performance to achieve targets, implement strategies to boost enrollment and participation.
• Facility Management: Ensure the art studio facilities are well-maintained, safe, and conducive to learning. Coordinate with vendors and service providers as needed.
• Scheduling: Manage the scheduling of manpower and classes to ensure optimal coverage and efficiency.
• Budget Management: Manage the operational budget, track expenses, and optimize resource allocation to achieve financial goals.
• Marketing and Outreach: Support marketing efforts to promote the art school and attract new students. Organize events and activities to engage the community.
• Compliance: Ensure all operations comply with relevant regulations and guidelines.

Requirements:

• At least 1 year of experience in an operations management role, preferably within an educational or enrichment setting.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Outstanding communication and interpersonal skills.
• Passion for arts education and working with children.
• Proficiency in Microsoft Office and Google Docs.
• Ability to think independently and solve problems effectively.
• Open to feedback and committed to continuous improvement.

Working Hours:

• 5 days work week, including both Saturdays and Sundays.
• Weekdays: 09:00 to 18:00
• Weekends: 09:00 to 19:00
• 1-hour lunch break
• Days off: Management will advise

Salary Range:

• Base Salary as Advertised + Sales Incentive

Join us and be a part of a creative and inspiring community dedicated to nurturing the next generation of artists!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Attachment Description

Our company are looking for a F&B operations manager is a professional who is responsible for managing and overseeing all food and beverage operations in a hospitality establishment. They are in charge of ensuring high-quality service, effective cost management, and guest satisfaction. He will also manage the day-to-day operations, developing menus, purchasing supplies, training and supervising staff, maintaining health and safety standards, and implementing strategies to maximize sales and profitability. They also monitor customer feedback, resolve issues, and strive to continuously improve the overall dining experience for guests.

Specific Responsibilities

Intern will be responsible for:

1. Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards

2. Preserve excellent levels of internal and external customer service

3. Design exceptional menus, purchase goods and continuously make necessary improvements

4. Identify customers needs and respond proactively to all of their concerns

5. Lead F&B team by attracting, recruiting, training and appraising talented personnel

6. Establish targets, KPI’s, schedules, policies and procedures

7. Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork

8. Comply with all health and safety regulations Report on management regarding sales results and productivity

Technical Skills and Competencies

1. Use POS systems for order taking, billing, and inventory management and learn software use for staff scheduling.

2. Create and update menus that meet customer preferences and trends and in-depth knowledge of health and safety regulations.

3. Hiring, onboarding, and training staff to ensure a skilled and motivated workforce and learn to address and resolve workplace conflicts effectively.

4. Handle customer complaints, ensuring satisfaction, and fostering a positive dining experience and developing and implementing service protocols to ensure consistent, high-quality customer service.

5. Negotiating with suppliers to secure the best prices for ingredients, equipment, and services helps control costs and improve profit margins and ensuring favorable payment and delivery terms can improve cash flow and operational efficiency.

6. Set up events such as private parties, corporate functions, and special promotions.

Duration

6 months

Attachment Description

We are a newly opened Vietnam restaurant, we are looking for a Marketing Manager who is responsible for building the restaurant's brand, attracting and engaging customers, and driving sales through strategic marketing initiatives. This role requires a blend of creativity, strategic planning, and hands-on execution, along with strong communication and analytical skills. The ideal candidate will have a passion for food and beverage marketing, a deep understanding of digital marketing, and the ability to create compelling content and campaigns that resonate with the target audience and he will reports to the director directly work related.

Specific Responsibilities

Intern will be responsible for:

1. Setting business development and strategy for the restaurant

2. Extensive analysis covering all sales aspects of sales and preparing the marketing plan in line with the brand vision and objectives

3 Setting up overall business strategy-product development, communication strategy, budget, calendar, events calendar, digital media, social media and promotional activities with local media and media agencies

4. Manage and update of restaurant’s content on the website

5. Manage an events schedule to maximize yield and ensure the complete administration and execution of all planned events

6. Attend events, as required, in order to build relationships with a network of potential customers and develop possible business opportunities.

7. Analyze local market trends and competitor activity to identify business leads 8. Receive and convert incoming enquiries to achieve targets and maximize revenue

Technical Skills and Competencies

1. Conduct market research to understand the target demographics, customer preferences, and competitive landscape and use insights to develop a comprehensive marketing plan.

2. Manage the restaurant’s website and facebook, ensuring it is user-friendly and up-to-date with current promotions and menus and uploading engaging content, including blog posts, social media updates, and promotional materials.

3. Monitor and respond to customer feedback and online reviews to maintain a positive reputation and develop special promotions to encourage repeat business.

4. Plan and execute promotional events, such as food tastings, and community engagement activities and collaborate with local businesses and organizations for joint marketing efforts.

5. Prioritize tasks, manage multiple projects simultaneously, and meet deadlines and managing marketing budgets to ensure cost-effective use of resources and maximizing return on investment.

Duration

6 months