1 year contract

One North

Working hours: Monday – Friday 9am-6pm

Salary: up to $3300

Order Processing:

• Process sales orders in the ERP system based on received sales orders.
• Ensure timely processing of customers’ orders.
• Collaborate closely with the sales team to support the sales process from order receipt to delivery.

Customer Service:

• Handle customer requests and inquiries via phone calls, emails, and face-to-face interactions.
• Work with the operations team to provide information and address customer requests and inquiries.
• Gather and record customer feedback in the CRM system and provide solutions to ensure customer satisfaction.

Invoicing and Delivery:

• Prepare delivery orders, tax invoices, and loaner forms.
• Coordinate with courier services and in-house couriers to ensure timely delivery to customers.
• Send delivery orders and invoices to customers for collection.

Product Insurance:

• Support the process of product insurance in Singapore.
• Liaise with end users and insurance companies to process insurance purchases/claims via the insurance portal.

Administrative Tasks:

• Perform various administrative activities related to order processing, invoicing, and data maintenance.
• Maintain proper documentation of processed orders for audit purposes.

Adhoc Tasks:

• Perform additional tasks as required.

Requirement

• Min. Diploma
• Min. 2+ years of experience in order processing
• Willingness to perform and result orientation, ability to change, ability to work under pressure, self-discipline
• Dealing with different points of views, reliability, credibility, good communication skills

If interested, please email your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities:

• Provide excellent customer service.
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.
• Any other ad hoc duties as assigned by supervisor

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

The Opportunity

· It is an opportunity for a reputed Bank

Location -

Changi Business Park

Requirements-

Minimum 3-5 years of experience and required familiarity with at least 2 databases among Mysql/MariaDB, PostgreSQL/EDB, Oracle, MSSQL,DB2, MongoDB and Redis.
Position requires the ability to work various work schedules that support a 24x7 coverage included nights, weekends and holidays shift.
Alert monitoring for all database flavors (MariaDB, PostgreSQL, EDB, Oracle, DB2, MSSQL, Redis, and Mongo) and take appropriate action.
Daily health monitoring of production database ensuring high availability, security, and performance.
Perform daily backup monitoring and take action to have recovery solution in place.
Managing the database availability and performance, including incident and problem management.
Incident management to work with MIM(Major Incidenet Management) team to resolve/co-ordinate the high critical issues.
Carry out periodical production patch and upgrade management.
Work with users and vendors to take timely and appropriate steps to resolve and troubleshoot issues impacting service levels.
Identify opportunities for process improvements, automation, and efficiency gains in database operations. Implement best practices and innovative solutions to enhance system reliability and performance
Required familiarity with multiple databases among MariaDB, PostgreSQL, EDB, Oracle, DB2, MSSQL, Redis, and Mongo.
MariaDB exposure to replication concepts to resync.
MariaDB backup and restore & perform point-in-time recovery.
MariaDB Ensure performance, security of databases.
Oracle/DB2 Basic knowledge on backup and archive logging to ensure resiliency.
Oracle/DB2/MSSQL familiarity to monitor and taken action for LRQ and LOCKWAITS.
PostgreSQL/EDB get familiarize with LRQ, LRT, LRIIT monitoring and take action accordingly.
Redis basic monitoring of database, shards and sync status.
Perform database patching/upgrade both manually & via Robosys.
Stay up-to-date with banking industry regulations, standards, and best practices related to database management, security, and compliance
Basic knowledge of Linux operating system (RedHat)/AIX/Windows and basic commands.
Committed and motivated individual and willing to work odd hours at times when required.
Highly coachable and willingness to learn.
Excellent communication and Client management.
Team Player who is self-motivated and has the drive to improve performance and achieve results.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected].

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

At Aventis, we aim to inspire learning and empower a smarter workforce through training and education. As a Certified Great Place to Work organization, we strive to make a positive impact on our staff, stakeholders and our customers. Be empowered to embark on a purpose-driven career. Come experience our fun, dynamic and continuous learning environment.

Roles & Responsibilities:

Scheduling and coordinating training sessions, including arranging for trainers and training materials.

• Evaluates the effectiveness of training programs by collecting and analyzing feedback from learners and trainers.
• Maintains accurate and up-to-date training records, including attendance, feedback, and completion of training programs by the learners.
• Ensures that training programs comply with all relevant regulations and standards, including safety regulations and industry-specific requirements.
• Engaging new trainers and seeking new relevant courses through market research
• Ensure timely response to trainers’ and learners’ enquiries and quotations.

Requirements:

This role requires excellent organizational skills, strong attention to detail, and exceptional communication abilities.

• Diploma/Degree Holders (Fresh graduates are welcome to apply)
• Ability to work under pressure and deliver timely and quality work
• Highly motivated and able to thrive in a fast-paced environment
• Strong written and verbal communication skill to effectively communicate with the trainers and learners
• Strong organizational skills to manage multiple training programs simultaneously and keep track of training records.
• High level of attention to detail to ensure that training materials are accurate
• Strong interpersonal skills to build relationships with trainers and learners.

Dynamic working environment that comes with an attractive remuneration package.

Interested applicants should send in their resume in word /pdf format with their CV (if any) and their expected salary.

Visit us at www.aventislearning.com or www.aventis.edu.sg for more information.

Order Processing:

Process sales orders in the ERP based on the sales order received.

Ensure that the customers’ orders are processed in time. Work closely with sales team to support the sales process from receiving order to delivery of goods to customers.

Customer service:

Receive customers’ request, enquiries from phone calls, emails, face to face. Work with the operation team to provide information to address customers’ requests and enquiries. Gather and record customer feedbacks in CRM and provide solutions to ensure customer satisfaction.

Invoicing and delivery:

Prepare delivery order, tax invoice and loaner form. Liaising with courier service and in-house courier to ensure timely delivery to customers. Sending delivery order and invoices to customers for

collection.

Interested applicants please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

1 year contract

One North

Working hours: Monday – Friday 9am-6pm

Salary: up to $3300

Order Processing:

• Process sales orders in the ERP system based on received sales orders.
• Ensure timely processing of customers’ orders.
• Collaborate closely with the sales team to support the sales process from order receipt to delivery.

Customer Service:

• Handle customer requests and inquiries via phone calls, emails, and face-to-face interactions.
• Work with the operations team to provide information and address customer requests and inquiries.
• Gather and record customer feedback in the CRM system and provide solutions to ensure customer satisfaction.

Invoicing and Delivery:

• Prepare delivery orders, tax invoices, and loaner forms.
• Coordinate with courier services and in-house couriers to ensure timely delivery to customers.
• Send delivery orders and invoices to customers for collection.

Product Insurance:

• Support the process of product insurance in Singapore.
• Liaise with end users and insurance companies to process insurance purchases/claims via the insurance portal.

Administrative Tasks:

• Perform various administrative activities related to order processing, invoicing, and data maintenance.
• Maintain proper documentation of processed orders for audit purposes.

Adhoc Tasks:

• Perform additional tasks as required.

Requirement

• Min. Diploma
• Min. 2+ years of experience in order processing
• Willingness to perform and result orientation, ability to change, ability to work under pressure, self-discipline
• Dealing with different points of views, reliability, credibility, good communication skills

If interested, please email your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Working Hours: Monday to Friday – 8.30am to 6pm (except Friday until 5.30pm)
Salary: $12/hr- $13/hr

Job Scope:
* Receive and accession specimens from histopathology/cytology laboratory.
* Perform various technical functions including microtomy, basic histological staining of the tissue sections, and general molecular techniques (DNA extraction, gel electrophoresis, etc).
* Assist in implementing laboratory quality control and assurance programmes and conduct daily monitoring and quality control activities.
* Ensure proper safe storage and preparation of laboratory reagents.
* Perform and record daily equipment maintenance procedures according to specifications.
* Assist in the laboratory statistical tabulation and reporting.

Requirement:
Min Dip/ Degree in Science only


Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Description:

• Act as a liaison between sales/customers and internal teams.
• Manage inbound escalations and communicate resolutions to customers.
• Support sales with quotes, order issues, and special price requests.
• Resolve invoicing problems with customer service and accounting.
• Provide market updates and report in monthly sales meetings.
• Handle ITQ/Tender submissions and demo logistics.
• Oversee supply center stock and 3rd party vendor surveys.
• Own order admin functions for the BID sales team.
• Perform other tasks as needed.

Mon to Fri – 830am to 530pm

Requirement

• Min Diploma
• Min 2 years Sales and Customer Support Coordination / Order Fulfilment experience
• Experience in handling of SAP and salesforce preferred
• Handle ITQ/Tender submissions preferred

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

About Tech Grid Asia

Tech Grid Asia is an innovative IT software development company founded in Singapore that specializes in providing Digital Strategy Consulting and Technology Solutions services. Our team of professionals is experienced in creating and implementing custom software solutions to elevate your business to the next level.

In addition to our software development expertise, Tech Grid Asia also offers Technology Recruitment Consultancy services. We specialize in permanent, contract, staffing, and payroll solutions to help clients find the perfect fit for their organization.

We are currently expanding rapidly and looking for like-minded, driven people to join us!

Job Summary

In addition to being exposed to candidates and clients, you will be required to manage and ensure a successful and good process of a job seeking experience, developing relationships and developing recruiting methods, which are essential aspects of the job.

You will collaborate closely with the Team Leaders/Managers and learn the craft of hiring from them.

Responsibilities:

• Doing the 360 degree practice of recruitment including attracting clients and candidates
• Developing relationships, managing active communication with clients
• Pre-screening candidate’s CV, assessing candidate’s potential interview and prepare to forward candidate’s profile to clients
• Managing the end to end process from coordinating with client to candidate’s start date
• Developing and maintaining relations with HR team/Recruit channel partners
• Always keeping in contact with clients to get feedback of candidates
• Focused, self-motivated and a confident individual who possesses strong customer service, sales experience and multi-tasking skills
• Achieves sales target
• Preparing wage schedules, employment conditions, compensation and benefits for employment approval

Requirements:

• Great negotiation skills
• Good command of English
• Passionate in a sales-driven / target driven working environment
• Sociable, outgoing and hustler personality, enjoy meeting new people on a daily basis
• Eager and passionate in a recruitment consultancy environment where you will always learn new and different things from time to time
• Minimum 3 years of relevant experience in a past recruitment consultancy role

Why Join Us?:

• Competitive compensation package
• Comfortable and conducive working environment
• Attractive Paid Leave Package with additional Birthday & Anniversary Leave
• Professional Development Opportunities
• Career Progression

About Tech Grid Asia

Tech Grid Asia is an innovative IT software development company founded in Singapore that specializes in providing Digital Strategy Consulting and Technology Solutions services. Our team of professionals is experienced in creating and implementing custom software solutions to elevate your business to the next level.

In addition to our software development expertise, Tech Grid Asia also offers Technology Recruitment Consultancy services. We specialize in permanent, contract, staffing, and payroll solutions to help clients find the perfect fit for their organization.

We are expanding rapidly and looking for like-minded, driven people to join us!

Job Summary:

This role kick-start your career in a highly rewarding and highly satisfying environment.

You will be trained to engage with job seekers effectively and to understand employers’ business & hiring needs. You will be required to manage and ensure a successful and good process of job-seeking experience and be exposed to candidates and clients from various industries and job functions. You will be working closely and learning the art of recruitment from the Team Leaders/Managers.

Responsibilities:

• Doing the 360-degree practice of recruitment including attracting clients and candidates
• Developing relationships, managing active communication with clients
• Pre-screening the candidate’s CV, assessing the candidate’s potential interview and preparing to forward the candidate’s profile to clients
• Managing the end-to-end process from coordinating with the client to the candidate’s start date
• Developing and maintaining relations with the HR team/recruiting channel partners
• Always keeping in contact with clients to get feedback from candidates
• Focused, self-motivated and confident individual who possesses strong customer service, sales experience and multi-tasking skills
• Achieves sales target
• Preparing wage schedules, employment conditions, compensation and benefits for employment approval

Requirements:

• Great negotiation skills
• Good command of English
• Passionate in a sales-driven / target-driven working environment
• Sociable, outgoing and hustler personality, enjoys meeting new people daily
• Eager and passionate in a recruitment consultancy environment where you will always learn new and different things from time to time

Why Join Us?:

• Competitive compensation package
• Comfortable and conducive working environment
• Attractive Paid Leave Package with additional Birthday & Anniversary Leave
• Professional Development Opportunities
• Career Progression

About Tech Grid Asia

Tech Grid Asia is an innovative IT software development company founded in Singapore that specializes in providing Digital Strategy Consulting and Technology Solutions services. Our team of professionals is experienced in creating and implementing custom software solutions to elevate your business to the next level.

In addition to our software development expertise, Tech Grid Asia also offers Technology Recruitment Consultancy services. We specialize in permanent, contract, staffing, and payroll solutions to help clients find the perfect fit for their organization.

We are expanding rapidly and looking for like-minded, driven people to join us!

Job Summary:

This role will kick-start your career in an enriching and highly satisfying environment.

You will be trained to engage with job seekers effectively and to understand employers’ business & hiring needs. You will be required to manage and ensure a successful and good process of job-seeking experience and be exposed to candidates and clients from various industries and job functions. You will be working closely and learning the art of recruitment from the Team Leaders/Managers.

Responsibilities:

• Business Development & Client Acquisition Activities:

- Conduct targeted outbound business calls to potential corporate clients to generate business leads.

- Establish rapport and relationships with key stakeholders within client organizations.

- Set up business appointments (F2F) with corporate clients.

- Assist in clarifying business terms & conditions for potential clients stated in agreements.

• Researching & Sourcing Activities

- Conduct market research & mapping of organization charts within the IT & Telco sector.

- Partner closely with Client Account Managers to understand client requirements, challenges & pain points.

- Carry out candidate searches & sourcing based.

• Compliance & Corporate Development Activities

- Assist in posting job advertisements and ensuring 100% compliance with Tripartite Standards (TAFEP).

- Originate initiatives & plans to assist in the continuous growth of the organization.

- Assist in any project or ad-hoc tasks

Requirements:

- Great negotiation skills

- Keen interest in Business-2-Business (B2B), Corporate Sales or Client-Relation Services work

- Enjoys meeting and communicating with new people

- Self-motivated and enjoys working in a team-oriented environment

- Has a learner’s mindset and is able to bring fresh ideas to the organization

- No experience is needed as mentorship will be provided

The Job:

• Handle claims registration for Life Insurance and General Insurance Personal Lines within the required turnaround time and ensure that claims are registered accurately in the system.
• Support assessors in the requisition for payments on approved claims.
• Matching of cheques with settlement letters to ensure matched accurately and timely to meet the expected turnaround time

The Requirements:

• Diploma Holder with 2-3 years of claims working experience
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Responsibilities

Provide technical support and operations services for IT systems.

Troubleshoot laptop/desktop, email, and software issues for end users.

Offer helpdesk services for user inquiries and technical issue reporting via phone and email.

Assess technical issues to determine if they can be resolved with the provided system access level; escalate unsolved cases to the appropriate team.

Possess basic networking knowledge.

Provide level 1 & 2 user support to end users and VIPs.

Collaborate with vendor support contacts to resolve technical issues within the desktop environment.

Communicate timely updates on issue status and resolution to stakeholders.

Maintain user request updates for all reported incidents.

Demonstrate clear communication skills and ability to work effectively in a team environment.

Requirememts

At least a Professional Certificate/NITEC /Diploma/Bachelor’s Degree level in Computer Science/ Information Technology or equivalent.

Minimum 2 years of working experience in desktop support.

Proficient in Microsoft Office applications (Outlook, Excel, etc).

12 months contract with leading bank in Singapore, located in Habourfront

The Job

APAC Equities Trade Control is responsible for managing the trade capture, reconciliations, lifecycle management, corporate actions and client servicing for Equity Swaps, Equity Executions and Equity Derivative businesses. The products covered are Listed and OTC products in Equity/Equity derivatives across all APAC markets.

Responsibilities

• Provide consistently stellar operational support for derivative/swaps/cash products.
• Support the Sales and Trading Desks by investigating, resolving issues and enquiries.
• Utilize critical thinking/problem solving skills to provide timely resolutions to client issues and breaks.
• Work closely with wide range of stakeholders both within operations and outside of operations such as compliance, credit, sales, trading, legal, risk, technology.
• Exhibit proactivity to improve process and enhance controls to mitigate operational risk to the firm
• Strong individual contributor but must be an active team player to achieve collective goals.
• Manage ad-hoc projects and liaise with both internal/external counterparts in different regions.

The Talent

• Degree in Business Management/Finance or any other relevant fields
• Knowledge of financial markets with experience in Trade Support for equities derivative/swaps/cash products.
• Possesses understanding of Equity/Equity Derivatives Trade Life Cycle/Corporate Actions.
• Proficiency in MS Product Suite i.e. Excel, Word etc. is essential
• Bloomberg, Reuters and corporate action processing knowledge preferable
• VBA, SQL, Macros, Alteryx programming skills preferable
• Risk & Control focused; Understands Risk and potential P&L impacts of processes.
• Able to envisage front-to-back flows with understanding of impact

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Equities Trade Support Analyst
• Only shortlisted candidates will be contacted

Responsibility

• Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquires/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases.
• Ad-hoc duties such as software installation, clone laptops, inventory checks, disposal etc.
• Perform troubleshooting in systems and report the status to superior on time without delay .
• To support project from another team/section/department as instructed by superior .
• To perform any ad-hoc assignment as instructed by superior .

Requirements

• Diploma or Higher Nitec studied in IT or related fields
• Preferable with at least 1-2 years of relevant working experience
• Responsible, meticulous, fast learner and able to understand the internal system process quickly
• Able to follow the internal systems thoroughly to make sure the tasks are smoothly process

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Duties and responsibilities:

• Provide IT support in terms of daily system operations & monitoring
• Ensure all required systems services start up successfully
• Activate all necessary batch jobs and ensuring successful execution of these jobs
• Backup/restore data to / from offline media
• Perform ad hoc assignment instructed by CLIENT
• System monitoring and performing serves health checks
• Perform basic systems diagnostics, trouble-shooting and prompt escalation when required.
• To work in accordance to shift schedule provided (for 24x7)
• Report daily work to superior truthfully
• Escalate problems to Superior
• Any other ad hoc duties as assigned by supervisor

Requirement:

• Preferable with at least 1 year of relevant working experience in IT

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Maintain HR databases, leave records and employee files
• Ensure proper documentation and filing procedures
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Excellent communication and interpersonal skills
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Responsibilities:

• Provide excellent customer service.
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.
• Any other ad hoc duties as assigned by supervisor

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Maintain HR databases, leave records and employee files
• Ensure proper documentation and filing procedures
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Excellent communication and interpersonal skills
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Roles & Responsibilities

The Early Childhood Development Agency (ECDA) serves as the regulatory and developmental agency for the early childhood sector in Singapore, overseeing key aspects of children's development below the age of 7, across both kindergartens and childcare centres.

We are looking for self-driven individuals who share our vision of a good start for every child. You will join us in administering preschool subsidy schemes to provide eligible families with access to affordable and quality preschool education.

You will work closely with preschools and key stakeholders to process applications for preschool subsidies and address subsidy-related matters in a timely manner. There will also be opportunities for you to be involved in process-improvement initiatives. You can expect to gain invaluable experiences in social service and preschool administration works.

Key Responsibilities:

· Process subsidy applications

· Manage queries from parents/preschools

· Support data collation and review of subsidy processes and framework

Job Requirements:

· Service-oriented

· Meticulous

· Strong organisational, communication, and interpersonal skills

· Relevant experience in grant administration or similar field preferred but not necessary

• Answering customer inquiries through various channels like emails, live chats via WhatsApp, and social media based on SLA
• Providing accurate and timely information about the company's products or services based on the defined set of QnA
• Resolving customer issues efficiently and in a friendly manner
• De-escalating/escalating situations and handling frustrated or upset customers with empathy and proactive follow-up
• Document/update the QnA depository to ensure the knowledge is updated with standard answers/ future reference
• Raise issue ticket via internal system to IS, Network team relating to customer issue and close the loop with the customers by providing updates and solution
• Provide weekly report – SLA, key queries, new escalation/ topics from customer queries

Elsa Fontanne (CEI No. R24081040)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities:

• Provide excellent customer service.
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.
• Any other ad hoc duties as assigned by supervisor

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Description:

• Act as a liaison between sales/customers and internal teams.
• Manage inbound escalations and communicate resolutions to customers.
• Support sales with quotes, order issues, and special price requests.
• Resolve invoicing problems with customer service and accounting.
• Provide market updates and report in monthly sales meetings.
• Handle ITQ/Tender submissions and demo logistics.
• Oversee supply center stock and 3rd party vendor surveys.
• Own order admin functions for the BID sales team.
• Perform other tasks as needed.

Mon to Fri – 830am to 530pm

Requirement

• Min Diploma
• Min 2 years Sales and Customer Support Coordination / Order Fulfilment experience
• Experience in handling of SAP and salesforce preferred
• Handle ITQ/Tender submissions preferred

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Your role:

• Do you have a knack for technology? Are you interested in working in the IT division of a bank? Do you like investigating stuff, making it work and helping our business colleagues do their job more efficiently? Join our IT application support team and...
  Support business applications and platforms for the “Save, Protect and Growth my Investment (SPGI)” Stream, especially in the area of “Self-Inform about Instrument and Markets (SIIM)”, our applications like PSRE, SICORE, Quotes, Market Data System, Product Inventory, …. are key to ensure the production quality and stability of different business critical streams and applications like Trading, Financing and many more
• Support along the business process and across several technical domains for external and internal interfaces for banks, financial intermediaries, retail and other important wealth management clients segments. Analyze incident impact, identify probable cause and define workarounds, drive problem management and continual improvement of business applications and processes
• Ensure coordination and communication by upholding high incident and problem management standards for a timely issue resolution, you uphold a knowledge database and contribute your subject matter expertise of supported IT products and services to stakeholders
• Implement improvements on application monitoring, statistics and telemetry
• Develop as part of your role new key features to improve your and the teams daily and repetitive work (eliminate toil)
• Act as the glue between the business and IT development to keep the lights on in the production environment as support and an opportunity to progress into IT development area

Your team:

You'll be working in an application support team in Zürich. The team is responsible for key application support of a number of Portfolio Management, Trading, Settlement and Product and Market Data related applications and ensures application availability as well as data quality for our end client but as well for other banks and businesses which use our application and platform. Client and Business contact is one of our key services, we are strong in collaboration with others and support and provide a sustainable service as one together. With insights into application design, functionality and the underlying technology stack and databases, we solve issues along agreed service levels and continuously drive product improvements on operational aspects. The team frequently optimizes and automates its working environment with a broad set of IT tools to increase service quality and efficiency.

Your expertise:

• Degree holder with 5-10 years of hands-on experience in ORACLE/Postgres, Websphere/Tomcat, ETL Tools like Informatica
• Proficient with monitoring tools, such as APPDYNAMICS, SPLUNK etc.
• Experience in development or support of wealth management or other banking domain applications
• Preferable knowledge on Azure Cloud
• Ability to solve complex issues, good at problem statement analysis and solution design thinking
• Track record of influencing senior IT stakeholders and business partners

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Foster positive relationships with candidates throughout the recruitment process
• Maintain HR databases, leave records and employee files
• Ensure proper documentation and filing procedures
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.