• Responsible for signing strategic resource partners of blockchain industry, completing project negotiation and project execution;
• Participate in various conferences and exchange activities of the blockchain industry at home and abroad, integrate various resources and carry out in-depth cooperation;
• Maintain cooperative relationship continuously, and cooperate with product and technical teams to promote product implementation and user growth;
• Responsible for brand promotion and event planning of related businesses, establishing media cooperation channels, and enhancing market awareness of products;
• Pay attention to market trends, dig out effective industry cooperation resources, and explore new business directions.

Requirement:

• College degree or above, more than 2 years experience in Internet, finance or related industry is preferred;
• Overseas study or work experience is preferred, English/Korean/Russian/Japanese/Spanish oral proficiency, good English/Korean/Russian/Japanese/Spanish reading and writing ability;
• Have blockchain project network resources or blockchain industry experience is preferred;
• Understand business etiquette, cheerful personality, good image and temperament, good communication and negotiation skills, logical thinking, active, active, enthusiastic, responsible, with certain ability to work under pressure

about the company
Our client, one of the biggest insurance broker globally and focus on commercial and general insurance.

about the job

In this position as a Claims Support Specialist, you will be working alongside with a team of 4 others and supporting them with incoming documentation from clients and underwriters. This would be an exceptional opportunity to collaborate and work with a leading global insurance broker and gain exposure working with different clients in the Property & Casualty claims space.

The ideal incumbent must be strong or at least has experience doing up dashboard or used tableau for reporting or project (school or work) purposes.

** 4 months contract to assist with existing projects

** Contract includes benefits, medical coverage and annual leave entitlement

** Chances of conversion/extension, depending on headcount and performance

** Offers hybrid work arrangement and office is located at CBD

skills and experience required

• Some experience in the insurance sector or financial industry preferred but not mandatory
• Experienced using Vlookup, Privot table, Tableau or Dashboard
• Highly motivated, team player with good interpersonal skills
• Strong communication and written skills
• Ability to navigate swiftly in a fast-paced environment

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Sales Support Executive
Location : Toh Guan Road East (Jurong East)

Working days : 5 days
Working hours : 9am - 6pm
Salary : $2,500 - $3,500 [Depends on experience]

Job Descriptions

• Provide administrative support to the Sales team
• Collaborating with the Warehouse and Logistics department to ensure timely and satisfactory order fulfilment
• Assist in resolving incoming customer queries relating to orders such as invoice discrepancies.
• Provide support in preparing monthly sales reports and reconciliations
• Assist in the preparation and submission of relevant documents for claims from manufacturers and retailer incentives
• Coordinate with the Finance team to ensure timely payment to retailers
• Support event logistics by setting up equipment and proving on-site assistance during launch events/ roadshows
• Perform other ad-hoc duties as assigned

Job Requirements

• Diploma/Degree in business administration, operations management or a related field from a reputed institution is preferred. Diploma holders possessing relevant work experience will be considered.
• Proven experience in operations support, invoice management, and project coordination within the telecommunications/ FMCG industry will be an advantage.
• Proficient in Microsoft Office (Excel, PowerPoint, Word and Outlook)

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

· Provide 1st level diagnosis to hardware and software related issues.

· Assist the End User in providing information or to perform an IT related task when required, e.g., guide the End User to change local printer set-up, change local printer ribbon.

· Basic troubleshooting related to hardware, system software, applications, network connection or devices, virus or malware intrusion or usage.

· Resolve all HW/SW PC and laptop problems or escalate it to the respective technical support personnel/team by informing the Help Desk.

· Aid Asset Management staff regarding asset checking.

· Provide and ensure that all Operating System build versions are the same for all PCs/laptops and that all devices are security hardened (meaning services or applications not needed by the Buyer like games etc. are not installed or configured).

· Mitigate, remediate, clean and/or format PCs/laptops immediately that have been identified with security threat or suspicious activities, processes, virus/malware and the like.

· Perform basic troubleshooting and if needed basic administration tasks on MS Active Directory, Symantec Endpoint and other system software running on endpoint PCs or laptop
Assistance in setting up Projectors, Teleconference and Videoconference units.

· Assistance in setup and configuration of mobile phones and tablets (ex. VIP request to setup newly acquired mobile phone and tablet, transfer of files from old mobile phone to the new)

· Assistance in setting up of network connectivity.

· Assistance on how to use or operate Wireless Projector; any break fix and/or maintenance support required shall be provided by the Buyer.

· Standby support for Boardroom meetings

· Standby support for the Office of the Chairman meetings and events

· Setup computers and connection for Training rooms.

· Perform laptops, desktops and peripherals preventive maintenance and cleaning.

· Prepare reports and assure that information is readily available.

· Configure and install network devices (Switches and Access Points)

· Perform network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations.

· Monitor performance and ensure system availability and reliability.

· Provide Level-2 support and troubleshooting to resolve network issues related to Switches and Access Points

· Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure.

· Collaborate with vendors and other IT members for issue/problem resolution, and project implementation.

· Workstation setup for end-users

· Software installation

. Manual OS and application patching as necessary

. On-site diagnosis, evaluation, and identification of recommended fix

• Experience working as Tier 1 level application support function.
• 5 years of experience in supporting applications using: J2EE, JSON, REST API, XML, Spring, Ruby, Oracle, Postgres databases, SQL, Apache and Tomcat web servers, Bash and Shell script Linux scripting, Kubernetes and AWS cloud setup, OpenSSL.
• Serve as a first line of technical support.
• Provide standby emergency response & support for system down/critical incidents.
• Perform product configuration based on customer requirements including attending to customer service & change requests.
• Change or fine-tune system related parameters.
• Perform problem analysis and implement corrective and preventive measures to prevent recurrence.
• Provide technical solutions & best practices.
• Interact with internal departments (development, cloud, etc.) and customer.
• Provide online and/or on-site assistance and training to customers.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Position Type: Contract Deputed to Client | Work Location: Central - 6 Shenton Way, OUE Downtown 1

Required skills:

• Experience working as Tier 1 level application support function.
• Minimum 5 years of experience in supporting applications using: J2EE, JSON, REST API, XML, Spring, Ruby, Oracle, Postgres databases, SQL, Apache and Tomcat web servers, Bash and Shell script Linux scripting, Kubernetes and AWS cloud setup, OpenSSL.

Description

• Serve as a first line of technical support.
• Provide standby emergency response & support for system down/critical incidents.
• Perform product configuration based on customer requirements including attending to customer service & change requests.
• Change or fine-tune system related parameters.
• Perform problem analysis and implement corrective and preventive measures to prevent recurrence.
• Provide technical solutions & best practices.
• Interact with internal departments (development, cloud, etc.) and customer.
• Provide online and/or on-site assistance and training to customers.

Almira | Recruitment Consultant

Email: [email protected]| Office Telephone: +65 64299403

EA Personnel Registration Number: R22111126

Singapore Employment Agency Licence No: 11C3373

We are working with a leading firm to search for a Regional IT Support Lead.

Responsibilities:

• Provide technical support for ASEAN offices
• Responsible for IT operations and projects with End User IT Services for ASEAN offices.
• Working with senior stakeholders to deploy projects and manage capacity.
• Review and maintain knowledge on all purchased and existing supported desktop software, hardware, and systems.

Requirements:

To qualify, individuals must possess:

• Bachelor’s in IT-related discipline
• At least 3 -5 years of relevant experience
• MUST HAVE:
  1. Experienced in level 2 support
  2. Experienced in Microsoft Entra and Office 365
  3. Strong Knowledge on Microsoft 365, Active Directory Sites and Services, DNS, DHCP, and DFS.

Interested applicants, please contact Shan at [email protected] or +65 6950 0365 for a confidential discussion.

EA License no.: 16S8066 I Reg no.: R1980894

Only successful candidates will be notified.

Responsibilities:

Lead and manage a team of engineers to ensure smooth daily operations deliver assigned projects in a timely manner

Responsible for the architecture design, development
Improvement of the architecture/trading system in the financial field which requires the developed system to have high performance, low latency, high availability, and high reliability
Provide solutions to refactor existing systems into a better structure
Other ad-hoc duties when required

Requirements:
Bachelor's degree in Computer Science or relevant fields
At least 3-5 years of experience in LAMP development, experience in high concurrency and transaction related system development is highly preferred
Experiences in leading a team of engineers to develop and deliver projects
Candidate with working experience from finance/banking/fintech/e-commerce industry is highly preferred
Proficient in at least one of PHP or Golang
Knowledge in HTTP, WebSocket, TCP / IP protocols
Familiar with the principles of Unix / Linux operating system and skilled in using shell tools
Proficient in MySQL and Oracle databases and SQL tuning/optimization
Familiarity with common open source middleware such as NoSql, MQ
Good problem solving skills, team player and able to work independently driven
Fluent in Mandarin speaking communication in order to coordinate with chinese counterparts

• Working Days: 6 Days [ Offday on Monday ]
• Working Hours: Tuesday - Friday 9.30am-5pm; Weekends, public holidays and school holidays [ 9.30am-6pm ]
• Location: Snow City [ Jurong East ]
• Salary: $1,800-$2,200

Job Scope:

• Photographers take pictures using digital or film cameras and equipment. Photographers may develop negatives or use computer software in order to produce finished images and prints.
• Greeting customers and assisting them in making purchases
• Identifying customers’ needs and matching these with available products or services.
• Maintaining the store’s neatness and arranging displays.
• Ensuring that the store is well-stocked.
• Receiving and organising new deliveries.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

The Application Support Engineer is responsible to maintain high levels of service and ensuring all IT operations activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance.

He/She posseses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analyzing important reports covering service performance metrics and operations activities.

"

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Troubleshoot and resolve service health issues and gathering relevant parties to resolve impediments impacting service performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Prepare and deliver status updates / report to management

• Log and track problem tickets relating to S1/S2 or high impact issues

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist in high severity incident communications such incident broadcast communication to all stakeholders and provide regular updates to management until incident closure

• Manage the incident and problem management process to ensure all preventive measures and problem resolution are recorded in the Known Error Database (KEDB)

• Implement Response and Recovery Plans and activities relating improvements to service recovery

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 3-5 yrs of Technical / Application Support experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

Business Support

We are looking for a Business Support who is capable and enthusiastic about a role that requires proactive communication skills, good office management capabilities, and an appetite for teamwork, working with managers in supporting the business.

As the Business Support, you are responsible for the daily commercial and administrative duties of the business and supporting the team with requirements. Reporting to the Managing Director / Business Manager, you will also be assisting in the administrative, operations and business teams, handling confidential and time-sensitive materials. This role will provide a great stepping stone in your career, you will gain valuable knowledge and skills as you build towards a Business Management role.

About us

We are a small entity but part of a listed organisation in Japan. We work with clients throughout the Asia Pacific on feed ingredients and agri-commodities. The company has committed to a growth plan of expanding its product portfolio in the next 3 to 5 years and to support our growth strategy, we have created this new role to join us on a full-time basis. At the heart of everything we do are our Values “Go Explore, Keep Learning, Build Trust, Work Together” and we are looking for a Business Support who believes that these values make us stronger and embrace them as their own.

Business:
- Research to provides advice on Import & Export custom requirements for the company
- Provide sequencing results Data delivery from server to Hard disk or via Cloud for local & overseas customers.
- Facilitate processing of documents related to business permit
- Provide insightful, accurate and comprehensive analysis
- Work closely with business units to assess feasibility of report requirements

Admin:
- Overseeing general operations needed for a smooth- running office.
- Coordinate the repair and maintenance of Office equipment

Finance:
- Data entry in system relevant to various area for instance of fixed assets, sales, purchases, payment, and cost/expenses
- Assist in Accounts Receivable duties such as maintaining and following up for the Outstanding Payment list, Invoice creation and liaising with the Sales Team to obtain Invoice payment from customers.

Operation:
- Provide support to ensure shipment compliance
- Support commercial activities and despatch coordination (Between customers and service provider)
- Handle samples or inventory receiving, sorting, packing, log keeping, ensure quantity and storage location are kept in high accuracy.

Work closely with each internal departments to ensure productivity and effective support.
Any other task as assigned.

We value our employees and in return for this new role we offer:

• Career Advancement within Group of Companies
• Performance Bonus
• Competitive Salary with Medical Benefits
• Continuous training, support and focus on your personal and professional development
• A truly diverse working environment where differences are embraced, and a family-friendly culture is promoted

Who will be the right candidate?

We are looking for somebody with the right attitude and has the ability to always be one step ahead of what is required, and have the confidence to take ownership. The successful candidate can start immediately.

Skill & Competency

• Independent, initiative, eagerness to help and learn
• Meticulous, organized, systematic and detail-oriented
• Passion for problem-solving and increasing efficiency in a startup environment
• Handling experience for day-to-day work
• Working experience with Service Provider, System Integrator, or IT Company setup
• Microsoft suite knowledge, or other computerized accounting software
• Active participation in strategic planning process, developing administrative processes

Requirement:

• Any Tertiary Education with minimium of 3 years' working experience
• Willing to be flexible and deal with a fast-changing dynamic work environment
• Training and Guidance will be provided for candidates that have good attitude to pick up this role.

Maltem Asia is currently seeking a Desktop Support Engineer (Trading Floor) for an Energy Client based in Singapore.

Responsibilities :

• Provide 1st & 2nd line support by telephone, mail or in person.
• Identify, track, and resolve hardware and software incidents that affect the end-users
• Active filtering, handling, coordination and follow-up of IT service requests
• Provide user assistance in a broad sense including tablets, Smartphone’s, ... via all the Client's communication means such as :

Phone, Mail, IT Corner, Yammer etc.

• Ensure Workstation Assets Management
• Be able to master, set up and configure workstations
• Coordinate technical assistance to resolve operational issues provided by internal and
• external service providers
• Liaise with external suppliers to ensure delivery to agreed standards and timescales
• Prepare accurate and timely support documentation where required
• Work with Infra Operations lead on modernization projects
• Work with European Helpdesk teams to collaborate on issues
• Weekend work with desk moves and maintenance work
• Writing of scripts for creating automatic task schedulers and creating automation tools with Python or PowerShell

Mandatory Requirements :

• 3 years relevant working experience.
• Bachelors Degree in IT and relevant Certifications (ITIL, MS Certifications).
• Trading Floor experience working with Traders.
• KVM Switching for all Microsoft PCs.
• Windows 10 migration to Windows 11 Environment
• STRONG in Excel Pricing Sheets
• Market Data Apps (Bloomberg, ICE, Reuters)
• Collaborative tools -Teams / Office 365 / Active Directory / SCCM / ServiceNow
• Troubleshooting Laptop, Desktop, etc.
• Comfortable to perform Out-Of-Office standby support.
• Interactive behavior : Active Listening and communication skills, team player
• Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation
• Personal effectiveness : Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability

Good to have :

• Experience in Servers and Network appliances
• CLI & Desktop Patching Server
• Troubleshooting Network Issues
• Programming : Python / PowerShell

Responsibilities

• Able to support our IT client in existing project
• Develop hardware circuits in accordance with design specifications and verify their performance.
• Workbench integration and test interface support.
• Support in hardware testing and troubleshooting.
• Delivery of all required documents (Hardware Design document, Test Procedure results, etc).
• Support in Firmware testing
• Any other ad-hoc duties as assigned by supervisor.

Requirements

• Diploma / Degree in engineering / IT or relevant fields
• At least 1 year experience in hardware design and software testing
• Good in MS Office

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Description & Requirements

Job Summary: The Project Manager is a key leadership role responsible for planning, executing, and closing projects within an organization. Project Managers oversee all aspects of a project, ensuring that it is completed on time, within scope, and within budget. They play a crucial role in delivering successful projects that align with the organization's strategic goals.

Key Responsibilities:

1. Project Planning:Define project scope, objectives, and deliverables in collaboration with stakeholders.
   Develop a detailed project plan, including timelines, resource requirements, and budgets.
2. Team Leadership:Assemble and lead project teams, ensuring effective communication and collaboration.
   Assign tasks, set project goals, and motivate team members to meet objectives.
3. Risk Management:Identify potential project risks and develop mitigation strategies.
   Monitor and manage project risks throughout the project lifecycle.
4. Budget and Resource Management:Create and manage project budgets, tracking expenses and resource allocation.
   Optimize resource utilization and control project costs.
5. Project Execution:Execute the project plan, ensuring that tasks are completed on time and in accordance with quality standards.
   Monitor project progress and address any deviations from the plan.
6. Stakeholder Communication:Maintain clear and consistent communication with project stakeholders, including clients, team members, and senior management.
   Provide regular project updates and address concerns or questions.
7. Quality Assurance:Implement quality control measures to ensure project deliverables meet established standards.
   Conduct testing and quality checks as necessary.
8. Change Management:Manage changes to project scope, objectives, and requirements, assessing their impact and obtaining necessary approvals.
   Ensure that changes are properly documented.
9. Project Documentation:Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes.
   Archive project documents for future reference.
10. Project Closure:Ensure the successful completion of the project, obtaining necessary approvals and sign-offs.
    Conduct project post-mortems to assess lessons learned and areas for improvement.

Requirements:

1. Education: A bachelor's degree in a relevant field is typically required. Project management certifications such as PMP (Project Management Professional) or PRINCE2 may be preferred.
2. Experience: A minimum of 3-5 years of project management experience, including experience leading and managing projects, is typically required.
3. Project Management Tools: Proficiency in project management software and tools (e.g., Microsoft Project, Trello, Asana) is important.
4. Leadership Skills: Strong leadership, team management, and interpersonal skills are essential for guiding project teams and collaborating with diverse stakeholders.
5. Communication: Excellent verbal and written communication skills for effective project documentation and stakeholder interaction.
6. Problem-Solving: Strong analytical and problem-solving abilities to address project challenges and make data-driven decisions.
7. Adaptability: The ability to adapt to changing project requirements and circumstances is crucial for success.
8. Organizational Skills: Strong organizational skills to manage multiple tasks, priorities, and deadlines effectively.
9. Risk Management: Understanding of risk assessment and mitigation techniques is important for managing project risks.
10. Quality Management: Knowledge of quality assurance and quality control processes to ensure project deliverables meet standards.

The Project Manager is a central figure in an organization's project management process, ensuring that projects are executed successfully and contribute to the organization's strategic objectives. They must possess strong leadership, organizational, and communication skills to manage project teams and deliver results within scope, on time, and within budget.

• Handle a team of line leaders and operators to meet daily production output, quality, productivity, and yield.
• Responsible for manpower, overtime and consumables planning and perform daily pass-down meetings and escalate line issues.
• Ensure manufacturing and safety procedures are observe at all times.

Requirements:

• Diploma in Engineering or equivalent
• At least 2 years of experience in High-Tech, High-Vol Manufacturing industry.
• Able to work 12-hour shifts (day or night)

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Responsibility:

• Responsible for signing strategic resource partners of blockchain industry, completing project negotiation and project execution;
• Participate in various conferences and exchange activities of the blockchain industry at home and abroad, integrate various resources and carry out in-depth cooperation;
• Maintain cooperative relationship continuously, and cooperate with product and technical teams to promote product implementation and user growth;
• Responsible for brand promotion and event planning of related businesses, establishing media cooperation channels, and enhancing market awareness of products;
• Pay attention to market trends, dig out effective industry cooperation resources, and explore new business directions.

Requirement:

• College degree or above, more than 2 years experience in Internet, finance or related industry is preferred;
• Overseas study or work experience is preferred, English/Korean/Russian/Japanese/Spanish oral proficiency, good English/Korean/Russian/Japanese/Spanish reading and writing ability;
• Have blockchain project network resources or blockchain industry experience is preferred;
• Understand business etiquette, cheerful personality, good image and temperament, good communication and negotiation skills, logical thinking, active, active, enthusiastic, responsible, with certain ability to work under pressure

Job Description & Requirements

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3000 employees spread across 26 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

The team in Singapore is currently looking for a Senior Ecommerce Operations Manager to support APAC Markets on the online platform as well as providing technical input on regional and local ecommerce projects for the Group.

You will be the go to person in the region for any support request that comes from an APAC country and you will be answering these requests in a timely and efficient manner. Indeed, this role is key to ensure the stability of the ecommerce platform and support the ambitious growth of our client's online sales platforms.

Moreover, You will also be part of the Global Digital Technical team where you will need to collaborate with Global on knowledge sharing/ Issue resolutions/ Escalation. You have to foster collaboration with various ecommerce team members across countries with different expertise. Collaboration work and Team player are really the keys here to be succeed in this position.

Role and Area of Responsibilities :

1. Support APAC Markets on eCommerce Platform Issue/Operation:

a. Provide first level support to APAC markets for the ecommerce system. Coordinate and collaborate with internal and external resources via ticketing system. Provide outstanding, rapid-response email and phone based technical support.

b. Assist the market on issues, and take the lead if certain critical action is required on the websites configurations across APAC or globally for some cases.

c. Escalate unresolved issues if required, while maintaining ownership of issues through resolution.

d. Provide frequent follow ups and status updates to the issue requestor to make sure communication stays fluid.

e. Maintenance and Management of internal support tools, systems, and related roadmaps.

f. Training of our platforms to markets to ensure market is up to speed regarding the latest features that come from global/regional.

g. Be close to markets and business teams by providing frequent communication updates to each markets, to ensure there is no gap in the major issues/technical challenges faced.

h. Perform site audits in a dedicated time to ensure synergy across APAC websites.

2. Contribute to APAC Digital Projects:

a. Working closely with the Digital Project Manager for project reporting, technical feasibility and documentation on the various topics, which might not just be on the website/ecommerce.

b. Lead particular project/topic end to end, from Scoping, Go Live to Support. Provide updates and coordination to management team, external consultant and business team.

c. Monitor, maintain and improve site performance for customers visiting the ecommerce sites across the globe.

d. Assist in testing updates to existing web applications and perform user acceptance testing for new integrations.

e. Lead and assist in the activation of any of the new evolutions features to countries from technical perspective.

f. Define and create use cases and value proposition through market research and create metrics for data-driven and value-driven business decisions.

3. Be the Go-to-person for eComm – CRM cross channels Projects in the region:

a. Gain a full domain knowledge on our ecommerce and CRM cross projects.

b. Be the subject matter expert in terms of system interfaces, data flow between the systems, ensuring there is some synergy on information collection.

c. Contribute on cross projects between CRM-ECOMM; ensuring the requirements are aligned with the regional/global strategy on the system flow as well as involved in test and go live activities.

d. Work closely with Regional & Global CRM team, to represent ecommerce team on the technical flows across systems.

Requirements:

• Business Degree, with focus on IT/Computer Science/Software engineer/eCommerce
• 4-6 years of experience in ecommerce projects lifecycle as well as operational support in Ecommerce/Content Management System.
• Experience with Project Management lifecycle especially in ecommerce project. Experience in web sites launches thru full project life cycle, working with the business to identify requirements, design, develop, QA and launch end product.
• Experience with writing business requirement document as well as comfortable with Technical document reviews.
• Understanding of the ecommerce solution architecture in general including data exchanges between systems, for example: System flow between Ecommerce engines, OMS, payment gateway.
• Demonstrate strong technical acumen for troubleshooting and problem solving.
• Ability to work self-sufficiently and drive brand success
• Experience working and coordinating directly with the Ecommerce business

Technical skills:

• Demandware/Salesforce Commerce Cloud (preferred) or any other eCommerce platform.
• PMO and Operation/Support experience is a plus.
• Previously used project/task management software system, Agile methodology tools (Confluence/JIRA/Wiki) is a plus.
• Knowledge of HTML, CSS, JavaScript.
• Knowledge of Systems integration – WebService {REST, SOAP), Batch, EDI, sFTP is a plus
• Analytics - Google Analytics, Tag Management Systems.
• Exposure to eCommerce/CRM integration and affiliate marketing tools like Linkshare, product recommendation tools, online videos.
• Social integration technologies around Facebook connect and social sharing.
• Exposure to mobile, Omni –channel technology tools and principles around responsive design, hybrid applications, mobile applications.
• Cross-Browser testing / functionality
• Microsoft Office applications -- Office Suite (Project, PowerPoint, Excel, Word), Visio and Project

Languages:

Fluent in English (Chinese, Japanese or French = a plus )

Job Description & Requirements

Responsibilities

• Ensure the successful implementation of the business strategy, responsibilities, services and deliverables
• Monitor programme reporting and assist the team in reporting to senior management and stakeholders
• Establish frameworks and standards for programme and project management manage and compile programme related financial and KPI information oversee project costs and ensure finances are well managed
• Provide and maintain a capacity planning and resource tracking service across the programme
• Planned track financial reporting whilst ensuring that the programme and projects adhere to the agreed budget
• Ensure cross-programme dependencies are managed and the dependency log is accurately maintained
• Coordinate project closure to distil good practice and ensure lessons learned are logged
• Build cohesion within the team and motivate team to produce quality work
• Define and embed project control and governance
• Provide Project planning, milestone management, scope management, resource forecasting
• Financial Management; change management across the project portfolio
• Prepare regular status reporting for the engagement leadership

Requirements:

• Proven track record for planning, executing, controlling and closing projects
• Experience of managing the complete lifecycle of a project with teams of 5 to 25 people
• Experience of project management using AGILE methodology (or equivalent) for medium to large sized projects
• Strong skills in creating and maintaining project and programme plans, including risks, actions, issues, dependencies
• Highly efficient in resource planning and tasks assignment
• Knowledge of benefits and dependency mapping, risk management and resource planning
• Highly proficient IT skills in Word, Excel, PowerPoint, and MS project
• Excellent written/oral communication skills for reports and presentations.
• Diplomatic ability to influence others at all levels of the business
• Strong and demonstrated ability to build lasting relationships with key stakeholders
• Ability to competently mediate disagreements and negotiate agreeable resolutions
• Experience of Programme and project level financial management
• Experience of defining and delivering benefits realisation for projects and programme

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Sales Support Executive
Location : Toh Guan Road East (Jurong East)

Working days : 5 days
Working hours : 9am - 6pm
Salary : $2,500 - $3,500 [Depends on experience]

Job Descriptions

• Provide administrative support to the Sales team
• Collaborating with the Warehouse and Logistics department to ensure timely and satisfactory order fulfilment
• Assist in resolving incoming customer queries relating to orders such as invoice discrepancies.
• Provide support in preparing monthly sales reports and reconciliations
• Assist in the preparation and submission of relevant documents for claims from manufacturers and retailer incentives
• Coordinate with the Finance team to ensure timely payment to retailers
• Support event logistics by setting up equipment and proving on-site assistance during launch events/ roadshows
• Perform other ad-hoc duties as assigned

Job Requirements

• Diploma/Degree in business administration, operations management or a related field from a reputed institution is preferred. Diploma holders possessing relevant work experience will be considered.
• Proven experience in operations support, invoice management, and project coordination within the telecommunications/ FMCG industry will be an advantage.
• Proficient in Microsoft Office (Excel, PowerPoint, Word and Outlook)

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Description & Requirements

Job Summary: The Operations Director is a high-level leadership position responsible for overseeing and managing the daily operations of an organization. This role plays a crucial part in ensuring that all operational activities are efficient, cost-effective, and aligned with the organization's strategic goals. The Operations Director typically reports to the Chief Operating Officer (COO) or another executive leader.

Key Responsibilities:

1. Strategic Planning:Develop and implement operational strategies that align with the organization's overall objectives.
   Create and manage operational budgets and resource allocation plans.
2. Process Improvement:Identify and implement process improvements to optimize efficiency and reduce operational costs.
   Monitor key performance indicators (KPIs) to measure and improve operational performance.
3. Team Management:Lead and oversee various operational teams, including production, logistics, quality control, and maintenance.
   Recruit, train, and develop staff to ensure a high-performing and collaborative workforce.
4. Resource Allocation:Manage and allocate resources, such as personnel, equipment, and materials, to meet operational needs and objectives.
   Ensure efficient utilization of resources and timely delivery of projects.
5. Supply Chain Management:Oversee the supply chain to ensure the timely procurement of raw materials and the efficient distribution of products or services.
   Manage vendor relationships and negotiate contracts to optimize cost and quality.
6. Quality Assurance:Implement and maintain quality control and assurance programs to ensure products or services meet established standards and specifications.
   Address any quality-related issues and initiate corrective actions.
7. Health and Safety:Ensure compliance with health and safety regulations to create a safe working environment.
   Develop and enforce safety policies and protocols.
8. Risk Management:Identify and mitigate operational risks and issues to minimize disruptions to business operations.
   Develop and maintain disaster recovery and business continuity plans.
9. Reporting and Analysis:Generate and analyze operational reports to identify trends, opportunities for improvement, and areas of concern.
   Present findings to executive leadership.
10. Customer Satisfaction:Collaborate with customer service and sales teams to meet customer expectations and resolve operational issues that impact customer satisfaction.

Requirements:

1. Education: A bachelor's degree in business administration, operations management, or a related field is typically required. A master's degree or relevant certifications (e.g., Six Sigma, APICS) may be preferred.
2. Experience: A minimum of 8-10 years of experience in operations management, with at least 3-5 years in a leadership role, is usually required.
3. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead diverse operational teams.
4. Communication: Excellent communication skills, both verbal and written, to effectively interact with various stakeholders, including senior management and cross-functional teams.
5. Problem-Solving: Strong analytical and problem-solving abilities to address complex operational issues and make strategic decisions.
6. Strategic Thinking: Ability to align operational initiatives with the organization's long-term goals and business strategies.
7. Adaptability: The Operations Director must be adaptable and responsive to changing business needs and market conditions.
8. Regulatory Knowledge: Understanding of relevant industry regulations and compliance requirements and the ability to implement and maintain compliance measures.
9. Data Analysis: Proficiency in data analysis tools and techniques to analyze operational data and make data-driven decisions.

The Operations Director is a pivotal role in any organization, as they are responsible for ensuring the efficient and effective functioning of day-to-day operations. Their strategic planning, resource management, and process optimization efforts have a significant impact on the organization's overall success and competitiveness

Job Responsibilities

• Attend meetings, rehearsals, technical rehearsals, performances and maintenance calls, as required, to ensure smooth delivery of shows and events.
• Assist the Technical Manager in the delivery of technical support for shows and events and deputise as required.
• Plan and oversee the movement and operation of technical equipment in venues within the resort.
• Direct and execute Technical Manager responsibilities and prepare detailed operation plans for medium to large events as required by clients (internal and external) or as directed.
• Lead and motivate events and show teams to ensure cost-effective, high-quality productions.
• Reduce cost and increase revenue to support RWS Entertainment’s business objectives.
• Independently design, programme and operate ONE or more technical equipment and systems* during medium to large scale technical rehearsals, events and shows.
• Identify training needs within the team and provide suitable training to meet the needs.
• Conduct risk assessments and other statutory WSH reports as required.
• Ensure team compliance with WSH, show/event procedures, manufacturer’s guidelines and local applicable regulations.
• Perform any other tasks as required.

*Entertainment equipment and systems include: Staging, Lighting, Sound, Audio-visual, Rigging, Show Control and Automation.

Job Requirements

• Preferred: Degree, Diploma or WSQ Equivalent in a related discipline.
• With Degree, Diploma or WSQ Equivalent – 8 – 10 years of related industry experience required, including not less than two years’ experience managing technical personnel.
• Without Diploma or WSQ Equivalent – at least 10 years of related industry experience required, including not less than two years’ experience managing technical personnel.
• Proven ability to plan, organize and complete tasks in an acceptable timeframe.
• Flexible approach to working hours.

Responsibilities:

· Design, develop, test, and deploy high-quality Java applications.

· Collaborate with product managers and other stakeholders to gather and define software requirements.

· Write well-designed, efficient, and maintainable code.

· Troubleshoot, debug, and optimize application code to ensure performance and reliability.

· Participate in code reviews to maintain code quality standards.

· Stay up-to-date with the latest industry trends, tools, and technologies related to Java development.

· Contribute to the continuous improvement of development processes and methodologies.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).
• Proven experience as a Java Developer, with a strong portfolio of Java-based projects.
• Proficiency in Java programming language and related frameworks (Spring, Hibernate, etc.).
• Experience with web application development and RESTful APIs.
• Familiarity with front-end technologies such as HTML, CSS, and JavaScript.
• Solid understanding of software development principles and design patterns.
• Strong problem-solving skills and an ability to think creatively.
• Excellent communication and teamwork abilities.
• Experience with version control systems (Git, SVN) is a plus.
• Familiarity with Agile development methodologies is a plus.