Responsibilities:

As a Technology OpS Support Practitioner, you will help to manage the as the L1 Support Lead for the overall project, overseeing the roles and responsibilities below
- Oversight and management of Operation JIRA support tickets coming in for the system
- Leading the handling of support tickets to help resolve issues with users. Driving the patching of data within SQL in the application for ticket resolution
- Communicating directly with users to help resolve their issues
- Analysing trends on the operations and tickets to come up with insights and action plans for better handling of tickets

Primary Relationships

The position reports to the Directorate.

Operation

* Lead an e-commerce team and oversee the day-to-day operations of our E-Commerce platforms

* Coordinate order processing, ensure accurate product fulfilment.

* Collaborate with marketplace’s logistics team to ensure accurate pick up and delivery of orders. Monitor and Process orders tracking and delivery status.

* Address customer inquiries, handle returns, exchanges, and refunds orders in line with company policies.

* Review product listings, ensuring accuracy in descriptions, images, and prices.

* Works with marketplace’s Account’s manager to drive promotional campaign.

* Monitor and update warehouse inventory, and order stock from local supplier.

* Ensure product fulfilment and accuracy for outbound shipment of retail sales.

* Work with management to decide product range and availability.

Marketing

* Understanding and management of Ads is a must.

* Develop and implementation of marketing plans across multiple marketplace platforms.

* Collaborate closely with internal and external teams including design, marketing, PR, social media, to develop and implement marketplace related collaterals and plans.

* Oversee product prices and applied discounts. Conduct bi-weekly reporting and data analysis to marketplace performance, identifying areas for improvements and optimisations.

Personal

* Creating and planning work schedules of staff.

* Conduct personnel performance appraisals to assess training needs

* Any duties as assigned

Requirements

* 3-5 years working experience* At least diploma qualifications* Strong operational executions abilities* Understanding of online marketplace platforms such as Amazon, Lazada, Shopee and TikTok* Problem solver, with strong time and project management skills.

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Work Location: Ang mo kio / Serangoon

Working Hours: Mondays to Fridays : 7.00am to 4:15pm inclusive of 45mins lunch break

Contract Period: 1 Jan 2025 to 31 Dec 2025.

Job Description

Key Responsibilities:

1. Foster an e-Learning culture and support ePedagogy initiatives.
2. Create digital content and interactive resources for teachers.
3. Provide technical support for staff and students.
4. Guide students in ICT competitions and compile showcase projects.
5. Assist in researching and developing IT solutions.
6. Collaborate with the HOD EdTech on IT projects.

Training Workshops:Conduct ICT training for students and teachers, covering topics like:

• Touch Typing
• Mother Tongue input (Windows IME, Malay, Tamil)
• Cyber Wellness
• E-Learning Portal/Student Learning Space
• Multimedia use (scanners, cameras, basic editing)
• Microsoft Office/Google Suite, Adobe software
• Basic video production (Premiere Pro)
• Coding (Scratch, Microbit)
• AI/Prompt Engineering

Additional Requirements:

• Custom courses as required by the school
• Experience in educational training

Job Requirement

• Certification in ICT and emerging technologies.
• Proficiency in English and familiarity with school systems (e.g., website programming, Google Docs).
• Expertise in Adobe Suite (Photoshop, Dreamweaver), animation tools, and AI/prompt engineering.
• Experience in Digital Manga Art Design.
• Competence with ICT tools (interactive whiteboards, DSLR cameras, 3D printing, video editing, AV equipment).
• Skilled in Scratch and Microbit coding.
• Knowledge of both Windows and Mac platforms.
• Experience with children under 12, preferably in primary education.
• MOE registration required.

EA: 22C1322

EAP: R24124011

• Singapore Based (Siglap)
• 5 days Mon-Fri 8.30AM-6.00PM
• Salary Range: $4000 - $4500
• Diploma or Degree in Information Technology; 3 years of experience in providing IT support to end- user community.
• Career Progression Opportunities

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Scope:

• Responding to orders, follow-up (including emails and calls), and incoming sales enquiries.
• Managing orders, follow-up (including emails and phone calls), and purchasing enquiries.
• Plan the prompt delivery of commodities to connect to ships all across the world.
• Keeping track of inventory stock movement and data entry.

Requirements

• We welcome recent graduates who are interested in a career in the marine industry.
• A highly motivated and self-driven person with outstanding communication and interpersonal abilities
• A proficient user of Microsoft Office (Word, Excel, and PowerPoint); a well-organised, careful, and industrious team player; a readiness to pick up new skills and adjust to a fast-paced work environment.

About Us:

Metalcool Pte Ltd is a dynamic company specializing in cutting-edge solutions for industrial applications. With a strong commitment to quality, innovation, and inclusivity, we provide a supportive environment where each team member is empowered to succeed and grow. We are looking for a detail-oriented, proactive Business Support Coordinator to join our team and support our operations in a role that values accuracy, independence, and efficiency.

Job Scope:

Daily document processing - Generate delivery orders and invoices accurately, ensuring timely documentation.

Accounts receivable - Generate monthly statement of accounts and routine accounts receivable duties.

Logistics coordination - consolidate and arrange daily deliveries with third-party logistics vendors, maintaining consistency and reliability of our delivery schedules.

Order processing - Process daily orders with precision, following established procedures.

Vistor and call management - Act as the first point of contact for walk-in visitors and incoming phone calls, providing professional assistance and direction.

Document and inventory management - Maintain document filing system in line with company standards, and monitor office supplies to ensure stock availability.

Requirements:

• Proficiency in English (written and verbal) for effective communication.
• Basic knowledge of accounting or bookkeeping is required to support accounts receivable duties.
• Familiarity with Microsoft Office is essential (in particular Outlook, Teams, Word and Excel).
• Previous experience with ERP systems is beneficial.
• Strong time-management and multi-tasking skills to manage daily tasks efficiently.
• Able to work independently, following established processes with minimal supervision.

Work Environment:

The role is based in a professional office within our industrial facility, providing a comfortable workspace that is separate from our production area.

NLCS (Singapore) believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities.

Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee, nor NLCS (Singapore), to only the work identified. It is the expectation of the school that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation.

Our School is committed to safeguarding and promoting the welfare of children and young people. The School expects all teaching staff, non-teaching staff and volunteers to share and uphold this commitment.

Knowledge and Understanding

• Possess the specialist learning support knowledge for the role to develop resources and strategies to enable student learning
• Have standard English and Maths competencies
• Understand SEN definitions and strategies

Student Support

• Collaborate as part of the Learning Support team in the implementation of strategies for students on the Individual Needs register
• Contribute to the production and review of Individual Needs Plans for students
• Assist identified students in bridging knowledge gaps
• In-class support with individuals/groups of children
• Work with small groups of children out of class to provide intervention support, for example in: english, maths, planning and fine motor skills
• Plan group work sessions in conjunction with the Head of Individual Needs
• Investigate and source resources that will support learning support planning
• Participate in departmental meetings and professional development that impacts on student’s learning
• Track the progress of individuals and groups of students and the effectiveness of intervention using intervention monitoring sheets
• Contribute to the departmental development plan
• Contribute to the termly Governor’s review

Communication

• Communicate with colleagues, and parents as appropriate, maintaining confidentiality and working with sensitivity
• Attending and contributing to meetings of a professional nature
• Regular meetings with Head of Individual Needs to monitor and evaluate provision, intervention and practice
• Contribute to providing feedback to students

General

• Maintain the department stationary stocks in all teaching areas and Learning Support Office
• Assist in the management of data, maintaining department registers
• Maintenance of the departments’ photocopying and laminating requirements, together with filing and notice board updates
• Contribute to the development and training of relevant support staff
• Complete the appraisal Target and Review Tracker in line with school policy
• Work in other departments of the school as circumstances require

Personal Attributes

• Experience working in a Learning Support role
• Enthusiastic, mature individuals with a positive attitude to supporting students, teachers and the wider NLCS (Singapore) community
• Pleasant disposition with excellent interpersonal skills, organisational and communication skills
• Able to work independently as well as a good team player with good initiative
• Have a disciplined approach to timekeeping and attendance
• Maintain a standard of personal presentation in keeping with the role

Pastoral Care

• Always consider students’ welfare and best interests, striving to promote both at all times.
• Develop strong relationships with students, providing guidance and support in academic, pastoral and enrichment matters.
• Liaise with and support colleagues in all matters pertaining to pastoral well-being, responsibility and strategy.
• Follow the school’s policies and procedures with regard to pastoral provision.
• Support students on the Learning Support register in class during special days, events, sports days, concerts, performances and during off site visits, as appropriate

Safeguarding

• Abide by the school safeguarding policy and keep abreast of any changes

Job description

· Handling all corporate secretarial matters for a portfolio of Singapore and international companies

· Prepare necessary documents for AGM, EGM, resolution, striking off, XBRL and etc

· E-submission of return to ACRA and IRAS

· Any other Corporate Secretarial duties

Requirement

· Possess a Bachelor’s degree or diploma (preferred)

· Good understanding of corporate secretarial practices such as Companies Act would be an added advantage

· Good verbal & written communication in English and Mandarin. Able to interact with International and Chinese-speaking clients

· Preferably with a minimum of 2 years of experience

Working hours: Mon to Fri, 9am to 6pm

This position only required to start from Mid-Sept onwards

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

• Daily Requisition of Raw Materials from warehouse and suppliers based on schedule required
• Daily Raw Materials consuming & warehouse inventory monitoring
• Liaise with Purchasing & Suppliers on orders and delivery scheduling
• Manage daily inventory at Production Floor (PF)
• Cimplas update
• Manage and Control partially of label bags
• Month-end stock report at production floor
• Other duties assigned as & when required.

Qualification, Experience & Skills :

• GCE “N” or “O” level or equivalent
• With previous manufacturing environment experience preferred.
• Able to work in production workshops and office.
• Read, write and understand simple English
• Computer liberated, especially MS Office (Excel)
• Physically well

NLCS (Singapore) believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities.

Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee, nor NLCS (Singapore), to only the work identified. It is the expectation of the school that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation.

Our School is committed to safeguarding and promoting the welfare of children and young people. The School expects all teaching staff, non‐teaching staff and volunteers to share and uphold this commitment.

The aim of this role is to be responsible for the rapid and substantial language development of a group of up to 14 students by delivering an after-school programme and supporting them in classes.

Teaching, learning & assessment

1. Tailor and deliver a personalised, intensive English learning experience based on individual student needs to achieve rapid progress through 2-hour sessions on four evenings per week.

2. Take responsibility for the development of tutees' academic English skills to ensure full comprehension and participation in the school curriculum.

3. Use the after-school programme to build BICS (basic interpersonal communication skills) and CALP (cognitive academic language proficiency)

4. Collaborate with subject teachers to align the English program with ongoing curriculum topics and requirements, enhancing preparation for and reinforcement of classroom learning.

5. Use knowledge gained from collaborating with teachers to identify student language needs both from an individual perspective and a subject-specific perspective.

6. Support teachers in understanding the language needs of the students and their progress to date.

7. Maintain consistent communication with parents, involving them in the educational process and keeping them informed of their children's progress and challenges.

8. Provide in-class observations and support of your students in their daily classes to integrate English learning with subject content and ensure that they are demonstrating the progress developed in the intensive after-school programme in their other subjects.

9. Create bespoke language modifications and support that will enable students to increase their engagement in the wider curriculum.

10. Build stretch and challenge into teaching at every opportunity.

11. Use a variety of formative and summative assessment techniques to measure students’ progress and achievement, and inform teaching.

12. Maintain high expectations of the quality of students’ work, and liaise with the Head of Department and other relevant staff to implement support strategies for those who are underperforming.

13. Maintain high expectations of students’ engagement and work ethic, liaising with the Head of Department and other relevant staff to implement support strategies for those who are not meeting them.

14. Maintain high expectations of students’ behaviour, collegiality, attendance and punctuality, in line with School policy, ensuring that relevant procedures are followed if these are not met.

15. Implement classroom strategies prescribed by the Individual Needs Department for students with an Individual Needs Plan (INP).

16. Adopt a positive and developmental approach to academic monitoring activities such as lesson observations, work scrutiny, learning walks and student voice.

17. Keep accurate data on the progress made by individuals, providing reports to the Head of EAL and VP (Academic)

18. Maintain accurate records of student attendance through the School’s attendance system.

Pastoral care

19. Always consider students’ welfare and best interests, striving to promote both at all times.

20. Develop strong relationships with students, providing guidance and support in academic, pastoral and enrichment matters.

21. Liaise with relevant colleagues with a focus on supporting student’s academic and personal development.

22. Maintain regular and positive relationships with parents with a focus on supporting their child(ren)’s academic and personal development; the spirit of communication should be personal and individual.

23. Liaise with and support the Pastoral Leadership team in all matters pertaining to pastoral well-being, responsibility and strategy.

24. Working alongside the Senior School Management Team to contribute to academic, pastoral and enrichment activities that broaden students’ experiences and enhance the general life of the school.

25. Follow the school’s policies and procedures with regard to pastoral provision.

Enrichment

26. Support the School’s academic enrichment programme by contributing to the McCabe Lecture series, supporting student-led academic societies and delivering taught enrichment sessions.

27. Attend School events and activities as directed by the Principal and voluntarily support events such as trips, Arts Festival events, sports fixtures (home and away) and musical performances by students, after school and at weekends.

28. Deliver co-curricular activities in line with School policy.

29. Support the House Competition by attending events and encouraging student participation.

General responsibilities

30. Play a full part in the life of the School, supporting its distinctive aims and ethos, and be prepared to actively participate and contribute to the community activities that exist within the School.

31. Strive to embody and promote the School’s Guiding Statements at all times.

32. Work effectively as part of a subject and pastoral team.

33. Maintain high levels of professionalism and conduct, acting as a positive role model for students.

34. Carry out supervisory duties as per published duty rotas.

35. Continue own professional development in relevant areas, including subject knowledge, pedagogy and others related to career and personal development goals.

36. Attend staff meetings and training sessions as required.

37. Engage actively in the appraisal process.

38. Contribute to the preparation and implementation of development plans, policy and practice.

39. Treat all students with dignity, build relationships rooted in mutual respect, and at all times observe proper boundaries appropriate to a teacher’s professional position.

40. Abide by the expectations laid out in the Academic Staff Handbook and the Staff Code of Conduct.

41. Maintain familiarity with, and follow, all school policies.

Safeguarding

42. Abide by the School safeguarding policy and keep abreast of any changes

43. Have regard for, and promote, the need to safeguard students’ wellbeing, maintaining awareness of cultural differences and related matters when dealing with students.

This is a new role and the responsibilities and structure of the post will need to be flexible to meet the needs of the students involved.

We are seeking a skilled IT Support Technician to join our team and provide technical assistance and support for end users & partners. The ideal candidate will have a technical background, excellent troubleshooting skills, and the ability to communicate effectively with users at all levels.

This role will involve resolving technical issues, installing and configuring hardware and software, and providing technical guidance to junior product support staff.

Key Responsibilities:

• Provide technical support and assistance to end users via phone, email, remote tools, and in person.

• Troubleshoot and resolve hardware, software, and network issues escalated from Level 1 support.

• Install, configure, and maintain desktops, laptops, printers, and other end-user devices.

• Diagnose and resolve technical problems related to operating systems, applications, and company’s brand product.

• Collaborate with customer’s IT teams to escalate and resolve any complex technical issues in a timely manner.

• Document all support activities, including troubleshooting steps, resolutions, and user interactions into the system.

• Provide training and guidance to end users on the use of hardware, software, and systems. (Ad-Hoc)

• Perform software updates, patches, and system upgrades as required to ensure security and stability.

• Assist to maintain inventory of hardware and software assets, including tracking and managing equipment and licenses. (Ad-Hoc)

Qualifications:

• 1~2+ years of experience in a L1/2 desktop support role or similar position. (Preferably but training provided too)

• Experience troubleshooting hardware, software, and network issues in a Windows environment.

• Knowledge of Active Directory, Group Policy, and other Windows domain services (Preferably but training provided too)

• Familiarity with remote desktop support tools and techniques.

• Excellent communication and interpersonal skills, with the ability to interact professionally with users at all levels.

• Strong problem-solving and analytical skills, with attention to detail.

• Ability to work independently and collaboratively in a fast-paced environment.

Soft Skills:

• Self learner & team player

• Proactive and strong analytical skills

• Quick Learner

Job Description:

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
• Requests management (users and others IT teams)
• Operations management
• Application monitoring
• Incident Management
• Problem Management
• Contribute to continuous improvement initiatives.
• Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
• Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
• Flexibility to accept additional responsibilities and be able to multi-task.
• The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Requirements:

Key Skills

• Candidates should have (5-7) years of experience in Production Support of financial systems.
• Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• Candidates should have ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge in Capital Market FO/BO environment is an advantage
• Strong knowledge in Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.
• Knowledge of monitoring solution like ITRS Geneos is an advantage
• Good knowledge of Microsoft Office
• Careful observance of standards and processes
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills
• Ability to work well under pressure
• Autonomous, self-motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management
• Self-starter and ambitious
  

Other Professional Skills and Mindset

• Strong passion for production support and resiliency.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt in a dynamic software development environment.
• Excellent problem-solving and analytical skills.
• Effective communication skills and ability to work collaboratively in a team.
• Excellent Aptitude, Curious to learn and inquisitiveness.
• Eagerness to learn and adapt to new technologies.
• Passion for sharing expertise and grow team members’ skills.

Education Requirements

• Intermediate level (minimum 4 to 7 years)
• Master’s degree in relevant specialties

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

We are seeking a detail-oriented and proactive Administrative Officer to support in managing meeting schedules, general office admin support and purchases, and logistics support for related events. The candidate will possess strong planning and organizational skills, with a strong attention to detail, and has the ability to work in a fast-paced environment.

Job Description:

General Administrative Support:

• Meeting Coordination:

Schedule and organize meetings for executives, prepare agendas and meeting materials. Ensure all logistical details are managed, including room bookings, catering, and tech requirements

• Document Management:

Establish, organize, and maintain a centralized repository for all management papers, contract and project-related documents. Ensuring that these documents are readily accessible to all stakeholders and management will be a key focus of your role.

• File Organization:

Systematically categorize and archive relevant management and project files, enabling efficient retrieval and reference. Your organizational skills will help support seamless workflow and communication across teams.

• Meeting Coordination:

Arrange both internal and external meetings with precision. This includes handling scheduling, sending invitations, and managing logistical arrangements to ensure all participants can contribute effectively.

• General office purchases

Support logistics and meal arrangements for meetings and events. Other administrative tasks as needed.

Minimum Requirements

• Minimum of 3 years in administrative roles.
• ‘O’ or ‘A’ level holder.
• Exceptional organizational and time management skills to keep department activities on track for stakeholders.
• Proficient in Microsoft Suite minimally in Word, Excel, and PowerPoint.

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Company Highlights:

1. One-stop IT Solution provider offers a wide range of IT products and services.
2. No sales target. Basic + Commission.
3. Very near to MRT Station.

Responsibilities:

• Support daily sales operation including process sales orders, prepare quotation, purchases order, delivery order and issue invoices.
• Assist new and existing customers on their inquiries as well as provide after sales support.
• Work with key customer and follow-up with inbound leads for new sales opportunities.
• Render support to manager ensuring projects run according to plan and timeline.
• Liaise and work closely with internal stakeholders to gather information when necessary.
• Generate and submit relevant reports and documents for tenders.
• Attend online/offline product trainings arranged by the vendors.

Requirements:

• Candidate possesses 1 to 2 year(s) of relevant working experience as a Sales Support/Sales Coordinator for Sales Department are welcome to apply.
• Exposure to computer hardware/ software/ maintenance contract is an added advantage.
• Ready for dynamic and fast-paced environment
• Good communication and interpersonal skills.
• Enjoying interacting and communicating with people, and build good rapport with IT Business Partners.
• Proficient in MS Office

EA License No: 24C2521 | EA Reg No:21103634 (Johnny Wu)

• Salary Range: $4000 - $4500
• Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
• Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Description:

• Accurately create, manage, and maintain sales orders within the accounting system, ensuring all details are entered meticulously.
• Collaborate with various sales departments to ensure seamless order processing from start to finish.
• Monitor inventory levels to verify stock availability and proactively address potential shortages to meet order requirements.
• Communicate effectively with customers regarding order confirmations, updates, and promptly address any issues or inquiries.
• Maintain and organize all order-related documentation for quick retrieval and reference, ensuring compliance with company policies.
• Conduct uality checks to ensure all orders are processed accurately and meet company standards for fulfilment and customer satisfaction.
• Identify and resolve any discrepancies or issues in order processing in a timely and efficient manner.
• Prepare and present reports on order processing performance and key metrics to Senior Management and Heads of Departments.
• Continuously identify opportunities for process improvements, implementing best practices to enhance efficiency and accuracy.
• Ensure the order processing system is up-to-date and functioning correctly; address any technical issues that arise.
• Perform other related ad hoc duties as assigned.

Job Requirements:

• Diploma holder equivalent and above may apply
• Fresh graduates and entry-level applicants are welcome to apply.Fast learner and proactive in daily tasks.
• Demonstrates excellent organizational and time management skills.
• Pleasant and friendly personality, contributing to a positive work environment.
• Strong problem-solving capabilities and a hands-on approach to tackle challenges.
• Proficient in basic computer skills (Microsoft Office, email, etc.).
• Availability to start work immediately is an advantage.

Job Responsibilities

• Provide 24 X 7 technical assistance via phone,
• Troubleshoot CPE issues, Mobile Broadband, Web/Mail Hosting/setup, co-location and other ISP related products and services
• Coordinate with other departments and handle internal escalations
• Attend to faults and escalate if necessary. Common faults are outages, server failure, router, switch etc.
• Manage monitoring systems (eg. bandwidth monitoring, link monitoring, DDOS notification etc)
• Provide after-hours technical assistance to Data Centre (eg. handle customer visits, reboot server, DDOS issues, etc)
• Coordinate with other departments for basic troubleshooting support
• Ensuring alert for major project is being follow up closely and ensure that relevant department is being updated of the progress
• Ability to adapt quickly to ever changing priorities and handle multiple tasks simultaneously

Job Requirements:

• Degree/Diploma or equivalent with NOC experience
• Minimum 2 years of experience in a support/service environment with a keen interest in Internet Technology
• Preferably with CCNA certification or other network certifications
• Customer oriented, motivated and driven to explore new ways of doing things
• Team worker with good interpersonal, communication and writing skills
• Able to work within constraints and meet service levels
• Willing to accept new challenges and responsibilities
• Highly motivated with initiative
• Willing to work on rotating shift, inclusive of weekends and public holidays
• Customer focused attitude with ability to explain technical information to non-technical people with compassion
• Outstanding communication skills in English, both written and verbal

• Provide support for in-house applications, ensuring smooth functionality and addressing user concerns.
• Analyze business processes and requirements to recommend enhancements and optimizations.
• Prepare relevant and appropriate documentation, including user manuals, process flow diagrams and system specifications.
• Carry out user acceptance testing independently and with users.
• Function as a project manager when required, coordinating tasks, timelines, and resources to ensure successful project delivery.

Requirement

• Degree in Computer Science or Information Technology or other related fields
• Good knowledge of ERP, Sales Order, Finance & MRP applications.
• Min. 4 years of experience in IT application support and familiarity with SDLC.
• Hands-on experience and strong knowledge in Oracle database.
• Possesses good interpersonal skills. Project management experience is an advantage.
• Demonstrates analytical and multi-tasking capabilities.
• Able to work independently, be a good team player and be able to communicate at all levels.
• Experience in the Manufacturing sector would be advantageous.

Scope of work

1. Attend to telephone calls, emails, front desk reception walk-in enquiries (vendors, parents, students, general public) and receipt of deliveries.

2. Support teaching and administrative staff by providing information to students and parents. To be present during curriculum days with the exception of occasional leave-taking (subject to approval).

3. Facilitate communicate within the school by ensuring necessary information is properly transmitted.

4. Attend to minor student injuries/ accidents and maintain the student injuries/ accidents records file.

5. Assist with administrative duties e.g. filing, data entry, student attendance update, collection of forms.

6. Perform daily upkeeping of counter cleanliness and keeping the area neat and tidy. Help contact parents, students, teachers and vendors.

7. Assist with school programmes/ initiatives e.g. P1 Registration Exercise, P1 Orientation Day, Temperature Taking Exercise etc.

8. Assist with any other ad-hoc duties as assigned by the school.

Qualifications, skills and experience:

1. Able to read, write and converse in English.

2. Knowledge in other languages (Mandarin, Malay) and dialects would be advantageous.

3. Able to work independently.

4. Good team player with initiative.

5. Pleasant personality, positive and cheerful attitude.

6. Likes working with children, demonstrating patience and empathy.

7. 1 year experience in receptionist duties.

8. Previous work experience in school setting would be advantageous.

9. Experience with admin work using MS Office would be advantageous.

Contract Period: From 1 January 2025 to 31 December 2025 with an option to extend

the Contract for a further period of 1 year.

Personnel to be deployed at the following hours:

- Mondays to Thursdays: 8:30am to 5:30pm, inclusive of 0.5hr lunch break

- Fridays: 8:30am to 5:00pm, inclusive of 0.5hr lunch break

- Service not required on Saturdays, Sundays and gazetted public holidays

Position

Embark on a transformative career journey as a Production Support Expert in our Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology.

As a Support specialist, you will be immersed in real life production systems that shape and devise the future of capital markets IT. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets. You will have the support and guidance of identified subject matter experts, dedicated communities, as well as established leaders.

You will be working on Treasury/ALM applications and taking care of day-to-day BAU operations (L1/L2) of multiple apps. You will be closely associated with business and be a contact point to provide functional and technical support on Kondor+ platform as well as other in-house developed systems serving TSY and ALM operations. You will also liaise with business analysis and development teams to plan and manage priorities, highlight blockers and critical issues.

You will also be instrumental in optimizing the current procedures, ensuring system resiliency with a strong focus on continuous improvement. Provide support and mentor junior staff. Align yourself with the bank’s initiatives and strategies.

Main responsibilities

· Provide functional and technical expertise on KONDOR+ and other in-house bank applications.

· Requests management (users and others IT teams)

· Operations management

· Application monitoring

· Incident Management

· Problem Management

· Contribute to continuous improvement initiatives.

· Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.

· Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.

· Flexibility to accept additional responsibilities and be able to multi-task.

· The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.

· Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Qualifications and Profile

Key Skills

· Candidates should have (5-7) years of experience in Production Support of financial systems.

· Master degree or bachelor’s degree in computer science, Software Engineering, or related field.

· Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications

· Candidates should have ITIL certification/knowledge.

· Knowledge of major market regulatory body’s rules is an advantage

· Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage

· Should be able to do SLA & KPI management, Client communication & interaction

· Predictive analysis, consulting, escalation management

· Risk analysis and project execution

· Knowledge in Capital Market FO/BO environment is an advantage

· Strong knowledge in Configuration Management

· Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.

· Knowledge of monitoring solution like ITRS Geneos is an advantage

· Good knowledge of Microsoft Office

· Careful observance of standards and processes

· Excellent communication and interpersonal skills

· Strong analytical or troubleshooting skills

· Ability to work well under pressure

· Autonomous, self-motivated and excellent team player

· Strong perseverance and diligence towards attaining goals and effective time management

· Self-starter and ambitious

Other Professional Skills and Mindset

· Strong passion for production support and resiliency.

· Appetite to follow technology trend and participate to communities.

· Eagerness to learn and adapt in a dynamic software development environment.

· Excellent problem-solving and analytical skills.

· Effective communication skills and ability to work collaboratively in a team.

· Excellent Aptitude, Curious to learn and inquisitiveness.

· Eagerness to learn and adapt to new technologies.

· Passion for sharing expertise and grow team members’ skills.

Education Requirements

· Intermediate level (minimum 4 to 7 years)

· Master’s degree in relevant specialties

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers.

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)