Responsibilities:

• Assist Assistant Relationship Manager (ARM) in all areas of their work
• Assist ARM in performing various transactions in accurate and timely manner during Know Your Client (KYC) process
• Assist ARM in creating & updating various product documents in Japanese
• Support Relationship Manager & ARM on administrative activities

Requirements:

• Diploma/Degree in Banking and Finance, Accountancy, Business, or equivalent
• Proficiency in Japanese for liaising with Japanese internal stakeholders (both spoken and written)
• Strong interpersonal and communication skills
• Ability to work independently and as part of a team
• Experience in the Financial Industry is advantageous
• Part-time position available

Working Location: Harbourfront (Near MRT)

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Provide general administrative support to senior management, including scheduling meetings, managing calendars, and preparing documents
• Handle correspondence, emails, and phone calls on behalf of corporate executives
• Organize and maintain filing systems, both electronic and physical, ensuring documents are easily accessible
• Assist in planning and coordinating corporate projects, ensuring deadlines are met and tasks are completed
• Collaborate with cross-functional teams to ensure smooth execution of corporate initiatives
• Assist in organizing corporate events, meetings, and conferences, including booking venues, coordinating catering, and managing logistics
• Prepare meeting agendas, take minutes during meetings, and follow up on action items with relevant stakeholders
• Compile and analyze data for corporate reports and presentations
• Build and maintain relationships with key internal and external stakeholders

JOB REQUIREMENTS

• Minimum Diploma and above
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office management tools
• Ability to work independently and manage multiple priorities simultaneously
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Job Description

• Attend to telephone calls, emails, front desk reception walk-in enquiries (vendors, parents, students, general public) and receipt of deliveries.
• Support teaching and administrative staff by providing information to students and parents. To be present during curriculum days with the exception of occasional leave-taking (subject to approval).
• Facilitate communicate within the school by ensuring necessary information is properly transmitted.
• Attend to minor student injuries/ accidents and maintain the student injuries/ accidents records file.
• Assist with administrative duties e.g. filing, data entry, student attendance update, collection of forms.
• Perform daily upkeeping of counter cleanliness and keeping the area neat and tidy. Help contact parents, students, teachers and vendors.
• Assist with school programmes/ initiatives e.g. P1 Registration Exercise, P1 Orientation Day, Temperature Taking Exercise etc.
• Assist with any other ad-hoc duties as assigned by the school.

Requirements

• Able to read, write and converse in English.
• Knowledge in other languages and dialects would be advantageous.
• Able to work independently.
• Good team player with initiative.
• Pleasant personality, positive and cheerful attitude.
• Likes working with children, demonstrating patience and empathy.
• 1-year experience in receptionist duties.
• Previous work experience in school setting would be advantageous.
• Experience with admin work using MS Office would be advantageous

Working hours

• Mondays to Thursdays: 8:30am to 5:30pm, inclusive of 0.5hr lunch break
• Fridays: 8:30am to 5:00pm, inclusive of 0.5hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Working locations

• (School environment)

Additional info:

• Contract Period: From 1 January 2025 to 31 December 2025
• With option to extend (Discretion)
• This is an outsource role

If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at [email protected] | 64941546

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’ PDPA and e2i’s PDPA.

Norfadhilah Awang

EA License No. 93C4403

EA Regn. No. R24120699

Job Responsibilities:

· Seated within the Digital cards team

· Oversee the end-to-end management of daily operations in the card acquisition process.

· Collaborate with internal teams to review and enhance existing processes and policies, aiming to improve the customer journey and reduce demand.

· Streamline and automate the card application and fulfilment process.

· Analyse the customer journey to gather requirements for automating campaign fulfilment and address all exception scenarios to minimize call volume.

· Handle and resolve customer exceptions related to onboarding and credit card applications.

· Lead the standardization of internal processes across acquisition fulfilment and drive efficiency through report automation.

· Conduct accuracy checks on daily, monthly, and ad-hoc reports, ensuring timely completion with zero errors.

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Degree in related discipline

· Minimum 2 years of relevant banking experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Responsibilities:

• Assist in office facilities and maintenance requirements by scheduling, assigning and follow up with vendor/contactors on work progress
• Undertake and oversee office renovation projects and work with various vendors/ contractors to ensure completion
• Assist in enhancing office efficiency by planning and implementing office systems, layouts, and safety equipment’s procurement
• Recommend any improvements to reduce cost or increase efficiency of the facilities services
• Responsible in the general office management like yearly carpet and office cleaning service
• Assist with Building Management FSM to conduct and coordinate fire drill - CERT exercise
• Support Production and Engineering departments on facilities maintenance, not limited to yearly disposal of expired chemical and damaged equipment under the compliance procedure
• Track and update planned preventive maintenance schedule. Manage quarterly/ yearly renewal and compliance of necessary building and facilities permits and inspections
• Organize and maintain proper facilities management documentation and records
• Provide Office Admin support

Requirements:

• GCE ‘N’ Level or above
• At least 2 years of relevant working experience in Singapore
• Proficient in MS Office software
• Bilingual in both English and Mandarin to liaise with Chinese counterpart
• Possess good interaction skills and able to communicate with people at all levels
• Strong coordination and multi-tasking skills
• Able to work fast-paced environment and complete assigned tasks within schedules
• Willing to do hands-on work such as packing, checking and organizing stock items
• Responsible, committed, and independent
• Positive work attitude and keen to acquire new knowledge for self-improvement

HOW TO APPLY

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

E-commerce Fulfilment Specialist (Retail support)

• Location: Rochor
• Working Days: Mon to Sat, 6 Days work week
• Working Hours: 9am - 6pm
• Salary: S$ 2,500

Responsibilities

Process E-commerce order and inventory updating

• Orders processing in various e-commerce in a timely and accurately manner.
• Handle all customers’ enquiries received
• Familiar with Shopee, Lazada, Tik Tok and website etc
• Regularly update and ensure adequate inventory levels

Set-up and manage website and e-commerce sales/promotion

• Manage and assist in the product content, images, promotion mechanics and pricing update/ upload on the eCommerce Channels and website
• Overall manage / edit product descriptions and pictures for online platforms
• Promote and manage online sales and presence.

Provide Social Media support campaign

• Manage the Group’s digital marketing front: Facebook, Instagram, Google (Analytics and Ads) - includes content creation and analysis of each campaign’s data
• Any other ad-hoc duties as assigned by Management

Retail support

• Serve walk-in customers at our physical retail store
• Display and replenish stocks for other retail outlets
• Pick and prepare goods for delivery

Requirement

• Min 2 years experiece in related field
• Hands-on experience with eCom Marketplace Channel

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

IT Support Engineer

Salary Range: $4000 - $4500
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Location: Raffles Place

Roles & Responsibilities:

• User Requirements Gathering: Collaborate with business stakeholders to gather and document user requirements for the corebanking system; Conduct workshops and interviews to understand user needs and expectations.
  • Business Impact Analysis (BIA): Write and document the current (as-is) processes to understand existing workflows and identify areas for improvement. Develop the future (to-be) processes that align with the new core banking system, ensuring they meet business objectives and enhance operational efficiency.
  • Functional Specification Document (FSD) Review: Review and provide feedback on the Functional Specification Document (FSD) to ensure alignment with user requirements. Work closely with technical teams to clarify any ambiguities in the FSD.
  • Test Script Development: Develop comprehensive test scripts based on user requirements and FSD. Ensure test scripts cover all functional scenarios and edge cases.
  • Functional User Acceptance Testing (UAT): Coordinate and facilitate UAT sessions with end-users to validate the functionality of the core banking system. Document UAT results, track defects, and ensure timely resolution of issues.
  • Data Migration: Collaborate with the data migration team to ensure accurate and complete data transfer from the legacy system to the new core banking system; Validate data integrity and completeness post-migration.
  • Post-Production Rollout Support: Assist in the planning and execution of post-production rollout activities; Provide training and support to end-users to ensure a smooth transition to the new system.
  • Stakeholder Communication: Maintain regular communication with project stakeholders, providing updates on progress, risks, and issues. Prepare and present project documentation and reports as needed.
  • Risk Management: Identify potential risks and issues related to user requirements and testing, and develop mitigation strategies.
  • Continuous Improvement: Gather feedback from users post-implementation and recommend improvements to enhance user experience and system functionality.

Requirements:

- Min Degree in Information Technology or a realted field

- Minimum of 3-5 years of experience in project management, preferably in the banking or financial services sector.

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

The Manager of Social & Support Services is an experienced social worker to lead a team in providing comprehensive family and caregiver support for individuals requiring higher levels of assistance. This role involves leveraging the specialised skills of social workers to help families navigate the challenges of caregiving and support individuals in living and learning effectively.

Key Responsibilities:

• Oversee and Develop Services: Direct the planning, development, implementation, and evaluation of a tiered system of services, maximising the clinical skill sets of social workers to deliver tailored support to caregivers. This may involve managing complex cases that require coordinated efforts from various specialists to ensure holistic support.
• Collaborate with Allied Professionals: Work with allied health professionals (including psychologists, occupational therapists, and speech therapists) to develop comprehensive support strategies for clients, with an emphasis on strengthening caregiver support and capacity.
• Supervise and Guide Team: Provide leadership, supervision, and mentorship to social workers to enhance the quality of family support services. Lead the team in managing admissions, referrals, and guiding families through available community resources.
• Community Networking: Build and maintain partnerships with other agencies (e.g., Family Service Centres, Social Service Offices, CDCs, and specialist organisations) to establish a support network, connecting families with resources and services across the community.
• Strategy Development: Collaborate with organisational leaders, including the CEO and heads of relevant departments, to design and implement advanced caregiver support systems, ensuring structures are responsive to complex caregiving needs.
• Departmental Administration: Oversee the administrative functions of the department and ensure efficient operation.

Requirements:

• Registered social worker with at least 6 years of relevant experience (preferably within the disability sector), and a minimum of 3 years in a leadership role.
• Demonstrated leadership and clinical supervision abilities to guide and develop a team.
• Strong interpersonal and communication skills with the capacity to work effectively within a multidisciplinary team environment.

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.

Responsibilities

• Support visual design work related to organizational culture, and promote the company's values and management philosophy by producing high-quality creative assets.
• Responsible for graphic design on internal communication channels such as the TV, offline activities as well as on external platforms.
• Responsible for providing an end-to-end solution package that includes but isn't limited to project creation, intra-team collaboration, cross-team communication, vendor management, and execution to ensure delivery on time and up to standard.
• Drive creative development for company’s marketing collateral, display video ads, Global brand campaigns, promotional campaigns, PR, internal communications, and more.
• Use visual-design software and AI tools to develop, refine animations, video edits, layouts, and graphics for use across various touchpoints.
• Contribute to all stages of creative development, from ideation and storyboarding to animation/video production and final delivery.
• Collaborate with stakeholders to understand project requirements and translate them into visually compelling designs that align with the project objectives and brand guidelines.
• Brainstorm new video concepts/ideas, layouts, and graphics with an internal design team.
• Pitch/present ideas to managers and/or key stakeholders
• Assist in the development and maintenance of design assets, templates, and libraries to streamline the motion graphics production process.
• Manage multiple projects simultaneously, prioritize tasks effectively, and meet deadlines in a fast-paced and dynamic environment.

Qualifications

• Bachelor's or above, ideally in Graphic Design, Fine Arts or a relevant field.
• Solid collaboration skills, able to grasp design needs accurately and deliver projects on time.
• Excellent sense of style, have a good understanding of graphics, trends and innovation with attention to detail.
• Detailed-oriented, adaptable to changes, able to work in a fast-paced environment and manage multiple projects simultaneously.
• Excellent English communication skills with Chinese language ability being a plus, as the role will need to translate and proofread creative content between the two languages.
• Proficient with industry-standard design and video editing tools (e.g., After Effects, Premiere Pro, Animate, Illustrator, Photoshop, Figma)
• Advanced skills in problem-solving and familiarity with technical constraints and limitations as they apply to designing for different video formats.
• Solid understanding of design principles, typography, color theory, and composition.
• Strong knowledge of motion graphics techniques, including keyframing, animation, and visual effects.
• Experience in utilizing and optimizing AI tools for scalability, efficiency, and accuracy.

Primary Responsibilities:

• To interpret business requirements into technical solutions.

• Participates in projects involving many cross-functional resources and be familiar with the applications, infrastructure and security technologies.

Job Knowledge/Skills:

• A bachelor’s degree in computer science/ software engineering, with knowledge in systems analysis, design and development, software development lifecycle, Application support and maintenance.

• Good experience in eliciting requirements, modeling business processes, data requirements and software development.

• MUST have Min 5 years of solid hands-on JAVA Application development experience with in-depth competency of the following:

• HTML5, Javascript and React-JS

• Java and Springboot development

• Database: MySQL, SQL Server or Oracle

• Rest and SOAP protocals

• Others: Jasper Report, OAuth2, JWT

The Opportunity

• Adecco is partnering with a US Technology Multinational Corporation company to search for a Marketing Manager
• Focus: Lead the strategic development and implementation of the APAC social influencer blueprint in close partnership with Global social influencer marketing team and local markets and product teams
• Office location: Central
• Working hours: Mon – Fri (Office Hours)
• This role is starting off as contract position

The Talent

• Education: Bachelor and above
• 5-8 years of relevant and deep social influencer marketing experience in the entertainment, sports or FMCG industry.
• Deep knowledge of the social influencer and creator industry and ability to apply strategic thinking to solving for critical business gaps.
• Strong track record of building successful influencer programs that drive impact to brand and business results.
• Have leveraged a sound data driven approach beyond pure relationship to build a sustainable influencer model.
• Have the creative judgment and experience to drive outstanding influencer collaboration social campaign creatives.
• Familiar with social creator tools and social media tools such as Brandwatch, Meltwater, Sprinklr etc

The Job

• · Lead the strategic development and implementation of the APAC social influencer blueprint in close partnership with Global social influencer marketing team and local markets and product teams.
• Launch a successful pilot of the data-driven influencer marketing approach in APAC and set a clear path for scaling across APAC
• Roll out the global social influencer marketing training program to all APAC marketers and guide teams to upskill with literacy and know-how to fully tap into social influencer marketing
• Set a solid foundation of infrastructure, processes, governance and guardrails for influencer marketing in APAC to safeguard the brand
• Conduct an influencer campaign, spend and execution audit for APAC and present to key stakeholders of key gaps and business opportunities that will inform the longer term APAC influencer strategy.
• Roll out the multiple global influencer programs successfully and effectively in all key APAC markets.
• Test and learn the global data-driven influencer marketing approach for a 6 months pilot and consolidate learnings for scaling.
• Build infrastructure and standardize tooling for APAC.

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Marketing Manager
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

Overview:

The Management Support Officer provides essential administrative and operational support to the management team. This role involves handling a variety of tasks that ensure the smooth functioning of the office, facilitating communication within the organization, and assisting in the execution of strategic initiatives.

Roles & Responsibilities:

Gift Processing:

• Process gifts in all methods of payments, and clarify any missing, incomplete or vague information with donors in order to credit donors’ funds to NUS accurately.
• E-file official gift receipts in shared folder and respond to donors’ queries (if any) in order to be accountable to all donors for their gifts in a secure manner.

Gift thank-you letters:

• Search donor giving status, alumni graduation year, Trigger, track, and mail out the Dean’s thank-you letters to donors, as well as draft the templated thank-you letters in order to ensure donors are thanked in a timely manner.

Provide Administrative support:

• Monitor and promptly attend to queries received through the school’s giving email account.
• Provide support to fundraising campaigns (e.g., expense tracking, vendor coordination, simple collateral design)
• Responsible for administrative duties like Event logistical support (e.g., preparing name tents, mock cheques, booking of venues and car park lots, etc.).
• Printing, inserting, labelling and mailing of periodical materials/documents to students and donors.
• Processing of invoices and paperwork.
• Yearly inventory stock taking, and other ad-hoc duties, in order to ensure smooth operation of the Development team.

Merchandise:

• Source, order, purchase, and receive department merchandise, gifts and collaterals, as well as monitor and replenish stocks.

Donor records and database:

• Record and compile changes in donors’ mailing and email addresses, in order to maintain an updated donors’, contact database

Requirements:

• Proficient in digital tools, such as MSOffice
• Good interpersonal, oral, and written communication skills.
• Merticulous and organized.
• Able to work independently and with tight deadlines, able to priotize tasks and escalate matters.
• Service-oriented mindset.

Specifications:

• Location: Instituition in the west.
• Working hours: Weekdays, 8.30am - 3.30pm (Part-Time)
• Temporary Contract-based

(WEST) - near Tuas West Road MRT

Responsibilities:

- Manage ex-stock list and record incoming and outgoing stocks.

- Fetch sales enquiries, discuss clients’ needs and propose concepts, products & solutions.

- Negotiate price and project timelines with customers.

- Follow up closely on job orders with clear and concise communications with produtions.

- Ensure stock inventory list is accurate and up-to-date at all times.

- Support sales team with processing quotation, sales order & filing.

- Attend to customer enquiries, follow-up and maintain good relationship with customer.

- Coordinate orders and lead time with operations team.

- Participate in sales & marketing meetings to provide update on feedback from customer.

- Achieve team target and provide back up to other team members when they are away.

- Ensure correct billing information with accounts receivable & provide support in recovering outstanding bills.

- Attend site visits, Build rapport with customers, providing consultation and sales support.

- Ensure successful outcome of transactions, contracts and proposals.

- Keep abreast of industry trends and news and ensure product offerings are updated and relevant.

- Any other related task and ad-hoc duties as assigned.

Requirements:

- Possess Diploma / Certificate

- Minimum 2 years of relevant experience.

- Good communication skills (Spoken and Written)

- Meticulous, highly organized and team-player.

- Self-driven, adaptive and interpersonal skills.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

This advertisement is recruiting for two positions of Non-Teaching Administrative Assistant.

If successfully selected, you will be seconded to MOE primary school located in Ubi.

Contract Period: From 1 January 2025 – 31 December 2025

Personnel to be deployed at the following hours:

Teacher Aide (1)

• 32.5 hours per week based on a 5 -day work week (excluding a 30 minutes break per day)
• Mondays to Fridays: from 7.00 am to 1.30 pm.
• The above work schedule is inclusive of a 30-minute break and also applicable to school holidays.
• Contract Period: 01 Jan 2025 to 31 Dec 2025 (12 months)

Teacher Aide (2)

• 40.50 hours per week based on a 5-days work week
• Mondays to Thursdays : from 7:30am to 4:30pm
• Fridays: 7:30am to 2:30pm
• The above work schedule is inclusive of a 45-minute break, and is also applicable to school holidays.
• Contract Period : 01 Jan 2025 to 31 Dec 2025 (12 months)

Start and end dates are subject to confirmation by the School.

The service required are set out as follows :

Teacher Aides (1) to (2)

Recess Duty

• Daily supervision duty at Canteen during recess time (6 recesses a day) and lunch time (up to 2 lunches 3 times a week)

Teacher Relief Support

• Relief duty in looking after pupils in classes/CCAs that have no teachers in attendance during/after school as assigned by Year Heads.

After-School Dismissal Duty

• Daily supervision duty at the main gate during dismissal time.

Exam Matters and Teaching Materials

• Prepare teaching resources for teachers and department heads.
• Scan Optical Answer Sheets for P3 to P6 exams.
• Check, count and sort report books according to class register numbers after exams.

Other Duties

• Updates P1 to P6 class allocation at the end of the year.
• Print and check mass class allocation input.
• Assist in pre-event duties for Prelims and PSLE duties such as putting up labels and seating plans in all classrooms.
• Support in Prelims and PSLE duties as liaison officers on all days of examinations (Oral, Listening, Written)
• Assist in pre-event administrative duties for P1 Orientation.
• Collate and place food orders for all exam standardisation exercises during school examination periods (WA1, WA2, Prelims, SA2).
• Assist in packing goodies bags for events like National Day, Teachers’ Day, Children Day events and counting of pamphlets.
• Collate pupils’ and parents’ feedback from pupils’/parents’ surveys.
• Taking down and typing out minutes of Contact Time meetings.
• Data entry duties as assigned by Principal, Vice Principals, Head of Department and Year Heads.
• Perform any other duties as assigned by Principal, Vice Principals, Head of Department and Year Heads.

The personnel shall minimally have the following qualifications, skills and experience:

• GCE ‘O’ level or equivalent.
• Proficient in English Language and Chinese Language.
• Proficient in Microsoft Word and Excel.
• Preferably with similar experiences working with children aged 7-12.
• Must be a team player.
• Good interpersonal and communication skills.
• Able to multi-task and work independently.
• Medically fit.

We are a leading IT software solution company focus on assisting businesses in elevating productivity by streamlining internal HR processes through the use of our HRiQ Human Capital Management Software. We are a fast-growing company that recognises people as our biggest asset and we continually search and invest in talent to fit into our team culture.

This is an exciting position and you will be working with the team to deliver a great customer support on our world class Human Capital Management to the Customers in Singapore and region.

Responsibilities:

• Attend to customer support requests on queries or problems on Application Software.

• Check, Debug, rectify and test system on program error to ensure resolution.

• Perform Data fixes, Technical Bug fixes and Configuration fixes

• Ensure smooth workflow processes and attainment of service level commitments.

• Communicate and work closely with the Software Product Team on reported problems or enhancements needed for the software.

• Understanding and mapping Client’s functional requirements against the Software available functions and guiding the users

• Identifying customization where needed and working with our own technical team to detail the scope of the customization works where required

• Ensuring quality assurances, user acceptance and implementation of completed customization

• Logging of tickets and all transaction on the Support ticketing tool

Requirements:

• Degree/Diploma in Information Technology, Computer Science or related disciplines

• At least 2-3 years’ experience in Application Software Support environment with preferably from Solution provider environment

• Knowledge of Microsoft Windows Operating System, SQL Server Database and programming skills in ASP.NET, VB.NET are required. Microsoft SQL Server Reporting Services will be an added advantage

• Strong and proactive approach to problem-solving and inquisitive mind-set

• Ability to manage and meet customer expectation and delivery timelines

• Prior experience in developing and/or supporting enterprise business application such as Human Resource Management Systems or ERP is an added advantage.

• Able to communicate effectively and willingness to work hard to achieve results;

• Shown ability to work with other team members

• Customer handling skills and service oriented

• To understand and adhere to the company policies and procedures regarding information security management, Personal data protection and data confidentiality

• Perform the role assigned, if applicable, in managing information security and data protection.