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Role: Finance Analyst

Job Requisition Number : JR20629

Job Level : 3 years of relevant experience (L2)

Location : Singapore

About Group Technology

Group Technology provides IT application services for the Bank. We leverage on best practices in

business solutions delivery, design and development to meet the Bank’s vision and business objectives. Our strategy is primarily driven by the long term and short term business strategies and objectives of the Bank. Our strategic focus is to align IT with the Business, create flexibility and capacity in IT infrastructure, and consolidate for scale, time to market, and risk management.

Job Responsibilities

 Asset Management – Manage laptops inventory, issuance, write-off of assets, etc.

 Financial Data Management - Ensuring accurate/up-to-date data entries in excel trackers.

 Work with various senior managers to monitor utilization of budget.

 Prepare monthly financial dashboard reports.

 Assist with yearly budget exercise.

 Process invoice payments.

 Create PR/GR/Extract reports using SAP system.

 Upkeep of Finance Share Point/Shared Folder Repository.

 Prepare weekly reports for Finance Lead on open tasks/ issues.

 Other Finance/Asset Management related ad-hoc tasks as directed by the Finance Lead

Qualifications and Skills Required

 Bachelor’s Degree in Banking & Finance/ Business Management or related field.

 At least 3 years’ relevant experience preferably in a Finance Institution or Consultancy firms.

 Above average excel skills (Advance formulas, pivot tables, building of reporting dashboard). Strong

 in data analysis using excel.

 Good knowledge in Power Point and have prior experience in preparing PPT slides for reporting

 purpose. Knowledge in Power BI will be a plus.

 Good experience in managing/responsible/implementing business process improvement.

 Have working experience in SAP system (PEMS).

 Excellent internal communications, written and verbal communication skills.

 Strong analytical and troubleshooting skills.

 Strong Attention to details.

 Willing to learn attitude and able to work independently.

 Able to handle confidential data in a professional manner. PDPA related certification will be a plus.

 Experienced in software and related maintenance contractual/commercial processing will be a plus.

 Have knowledge in managing Share Point will be a plus.

 Experienced as a PMO support in Bank Projects will be a plus.

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Description

· Communications Development and Delivery - Analyse an organization and design its processes and systems, assessing the business model and its integration with technology.

· Assess current state, identify customer requirements, and define the future state and/or business solution.

· Research, gather and synthesize information.

· Looking for candidates with 0-2 years’ experience in marketing/communication/events industry –

· Primary skill Change Management.

Responsibilities:

• Assist Superintending Officer in daily close supervision and coordination duties
• To carry out supervision of Land and Marine Soil Invetigation works, Topographic survey and Hydrographic survey.
• Inspect and supervise Contractors’ works and tests to Approved Drawings and Specifications
• Keep quality records of all works, monitor and report on work progress
• Responsible for the consistency of quality assurance inspections and testing for works
• Implement quality assurance plan in a well-coordinated manner
• Coordinate with Contractors, Stakeholders, Authorities, Interfacing Contractors and the like on execution of works

Requirements:

• Diploma in Civil/Structural Engineering
• Registered as Resident Technical Officer with the Joint Accreditation Committee of the Institution of Engineers Singapore / Association of Consulting Engineers Singapore
• 3 years of relevant experience in quality assurance inspections on C&S works for various building/infrastructure projects
• Willing to work on night shifts as and when required

We are currently looking for a Salesforce Technical Architect that has deep telco experience, with good functional and technical knowledge in Salesforce and CloudSense platform. This includes developing a thorough understanding of the Client’s requirements then applying industry best practices and detailed knowledge of the solution to design an optimal solution that supports the business process and meets/exceeds functional requirements. This position builds a trusting relationship with major project stakeholders and leads them to the adoption of the best solution. Specifically, this role guides teams that will successfully deliver the project.

Roles & Responsibilities :

· This role will define the overarching thought leadership and Technical Architectures, that enable and release the maximum business value of Salesforce technology for our clients

· Responsible for ensuring solutions align with the Roadmap and Blueprints for each impacted domain

· Work with clients to shape technical architecture and define and scope projects to address specific needs

· Evaluate trade offs with technology and feasibility and make choices that fit the constraints of the project

· Own implementation tasks from initial planning and requirements analysis, through design, development, testing and deployment.

· Support the development team in executing technical design and customizing the platform, including AMPScript, SSJS, SQL, data extensions, advanced triggers, interactions and automations

· Develop technical documentation (HLD, LLD), gap analysis between current state and desired future state

· Communicate concepts, architectures, solution approach options and evaluations through effective diagrams and written materials

· Solutioning and effort estimation for requirements

· Defining delivery approach, plan and staffing

· Define master data management, data migration & data integration strategies

· Leading and ensuring the successful delivery of Salesforce.com and other CRM implementation engagements

· Managing resource requirements and project team members

· Leading business and functional requirements definition and prioritization/scoping of requirements

· Complete fit gap analysis of functional requirements against Salesforce.com features and functionality

· Maintaining and coordinate communication with the customer throughout each project

· Disseminating best practices on solution positioning and delivery

· Supporting pre-sales activities inclusive of participating in sales calls and proposal development

Key Qualifications :

· Minimum of 5 years of progressive experience in Salesforce delivery management, business analysis, and technology implementation in full life-cycle enterprise CRM engagements

· At least 3 years’ experience in a consulting environment and telco industry

· Extensive solution definition experience including evident experience and knowledge of –

· CRM System and Solution Architecture design (functional & technical),

· Design Thinking with emphasis on Customer Journey Mapping and Service Blueprints

· Application and Integration patterns

· Relevant certifications, ideally in Salesforce, CloudSense or Architect certified

· Ability to engage with senior clients in a business centric, business outcome-oriented dialogue

· Ability to articulate the relevant platform value proposition

· Customer oriented and great at building client relationships

· Proven ability to build, manage and foster a team-oriented environment

· Proven ability to work creatively and analytically in a problem-solving environment

· Excellent communication (written and oral), presentation skills, interpersonal skills, and management skills

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Job Title: Developer/L3 Support

Role: Production Support Analyst

Job Requisition Number: JR27810

Job Level: 3 - 9 years of relevant experience (L2/L3)

Location: Singapore

Key Skills:

 MS Windows, Unix/ Linux OS, Unix/Linux Scripting, Pentaho, Apache Tomcat, XML, Oracle, Microsoft SQL server,

 SQL scripting, Sybase, Java, Aldon, Bitbucket, Control-M scheduler, SFTP/SSL, Connect Direct, SAP BI platform and tools.

 Strong analytical and good problem-solving skills, good exposure to infra setup is required.

Job Responsibilities

Join and Report to Delivery Lead and be in the Banking clients IT Governance, Risk and Compliance (GRC) Team, part of Group Risk Management.

The role will encompass the responsibility of

1. Being a Technical Analyst and taking up the development of changes to GRC

2. Implementing and supporting vendor systems components and

3. Providing Level 3- Production Support

4. GRC application development, implementation, and support of SIT/UAT testing.

which includes the below:

 Gathering and analyzing requirements and performing very appropriate and accurate impact analysis of the changes requested

 Getting involved in design for both the internal and vendor changes

 Getting involved in development, unit testing as well as system integrated testing for both the internal and vendor changes

 Providing consultation and support in addressing production related issues and tasks and also supporting SIT/UAT activities pertaining to the changes

 Planning, preparing, and executing system rollout and implementations

 Bringing about improvisations and value additions to the system and application components

Key Responsibilities

1. Requirements Management

Engage with System Analyst & SME to collate, understand and finalize functional and technical requirements

2. Design & Development

a) Partner with Architects and Dev. Manager to ensure solution design complies with enterprise design principles, security, and control standards

b) Partner with Development Manager in managing application teams to build the

enhancements

3. Test Management

a) Partner with Test Manager to ensure the completion of SIT, UAT testing, regression/performance/ load testing and application security testing with quality results

4. Implementation Management

a) Prepare technical implementation plan across application teams

b) Coordinate technical implementation activities with release team and across application teams to ensure clean production cutover without issues and adequate post implementation support

Job Requirements

 Min. 6-to-8-year hands on development experience in any operational risk system or any banking application

 Experience and knowledge with Aldon LM(e) product & setup is an added advantage

 Banking domain or financial institution working experience and familiarity with SDLC process and change management tools.

 Must possess customer oriented and Can-Do attitude (should be able to accommodate overtime work when needed)

The candidate should:

 Have good interpersonal and communications skills

 Be a self-starter and be able to work independently

 Be a good team player and be pro-active

 Be able to work in a fast paced and team-oriented environment and be able to manage priorities

 Be able to work under pressure and work closely with stakeholders and other onshore/offshore developers

 Have strong delivery ability and be able to see end-to-end closure of issues to hit delivery, support commitments with focus & discipline

 Be a quick learner - Gain working level knowledge in any new tools and technology as needed.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Role:Technical Product Manager

JD:

Description:

As the Technical Product Manager, you will be responsible for the end-to-end product lifecycle, from ideation to execution. Your primary responsibilities will include:
Business Storytelling & Research: Develop compelling narratives, create executive presentations and conduct in-depth market research to define the product’s value proposition and market positioning.
1. Needs Assessment: Establish a structured framework for conducting needs assessments, identifying pain points and collecting feedback from clients and stakeholders.
2. Business Use Cases: Define and document business use cases, ensuring alignment with client needs and product capabilities.
3. Product Strategy & Roadmap: Collaborate with cross-functional teams to define the product strategy and create a comprehensive, well-prioritised product roadmap.
4. Vendor Evaluation: Evaluate vendor proposals, ensuring a deep understanding of technical details and how they align with business objectives. Provide a clear framework in the evaluation, scoring and selection process through compelling business writing.
5. Technical Requirements: Generate comprehensive technical requirements to guide the development of the platform’s design and implementation. Facilitate technical discussions and provide essential guidance to bridge business needs with technical solutions.
6. Product Development: Translate business requirements into technical specifications and communicate effectively with technical teams.
7. Commercial Model Development: Define the commercial model for the platform, considering pricing, monetization and revenue strategies.
8. Cross-Functional Program Management: Lead and coordinate a program that involves various stakeholders, from securing budget to defining RACI and resource required.
9. Leadership Engagement: Engage with sponsors and stakeholders to help shape their vision and provide guidance in aligning business goals with the product.

Qualifications:

1. 5-8 years of experience in program management, product management, or similar roles within the financial services industry. High preference will be given to candidates with Securities Services, Capital Markets background.
2. Technical acumen with the ability to understand complex technical concepts, API specifications and nuances that come with a SaaS platform, and to engage in technical discussions.
3. Exceptional business writing, storytelling and research skills.
4. Strong project management skills with the ability to drive projects forward in an ambiguous environment.
5. Experience in needs assessment, user research and market analysis.
6. Proficiency in evaluating vendor proposals and conducting vendor assessment
Desired Skills:
1. Techno-functional expertise with an understanding of the Securities Services business and technical aspects.
2. Experience in building and launching digital products from ideation to commercialisation.
3. Excellent communication, presentation and stakeholder management skills.
4. Strategic thinking and the ability to identify opportunities for product innovation.

MAIN PURPOSE:

• Conduct seed molecular genetic testing in row crops.
• Collaborate with global platform functions to ensure strong partnership and knowledge exchange to enable successful delivery of strategies.
• Understand customer and stakeholder needs to work towards exceeding their expectations driving a customer centric mindset.
• Assure quality enables supply and delivers products that comply with business, regulatory, and customer specifications.
• Prioritizing and defining Quality strategy and projects with regional seed technology & platform lead as well as with global plotform leads.

Key Responsibilities:

• Planning and execution of genetic purity testing using protocols defined by global platform functions.
• Ensure timely data reporting as per defined TAT by Product Supply Service Level Agreement
• Responsible for general lab equipment maintenance and lab areas, support in inventory management for overall operation effectiveness
• Work with Global platform functions for validation and implementation of new test protocols.
• Support new QC test and validation as per Global Quality Testing platform.
• Participate in Continual Improvement projects and implement best practice.
• Ensures compliance with all existing Safety, BioSafety, QMS and Stewardship standards
• Promote quality culture in all lab operations.

Required Qualifications:

• Graduate (B. Sc or technical school) level
• Good understanding of technical aspects of laboratory procedures such as DNA extraction, PCR
• Software skills: Lab Information Management Systems (LIMS), lab data analysis software, Power BI
• Good self-organization, planning and communication skills.
• Able to work under time pressure, sense of urgency and accuracy.
• Teamwork
• Languages: English

Role:Senior Business Analyst

Description:

Requirements
• Experience of derivative product characteristic, including structure of products, valuation/pricing information associate with the products
• Knowledge with vanilla product and derivatives and understand the general market practice
• Understand the basic concept of valuation/pricing approach of vanilla and derivatives
• Knowledge in market data
• Experience with scripting language, i.e. Python or Excel Macro
• Master in Financial Engineering, Quantitative Finance or CFA will be a great plus
Responsibilities
• Principle duties are collecting functional requirements from stakeholders, and able to document and explain the requirements to development and QA team
• Facilitate requirements workshops to engage the various stakeholders such as Front Office, Middle Office, Finance users to elicit and validate business requirements.
• Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.
• Leverage the subject matter experts in Technology & Operations in delivery of structured and well-thought through solutions.
• Become an effective “bridge” between business users and technology.
• Good team player with strong interpersonal skills.
• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

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Role: Senior System Analyst

Job Requisition Number: JR27595

Job Level: 6 - 9 years of relevant experience (L3)

Location: Singapore

Job Objectives

Banking clients Group Technology and Operations (GTO) Global Markets IT division in Singapore is looking for an experienced business analyst to join its derivatives development team to support the applications used by the bank’s treasury division, as well as initiatives in Data Centre/Application Migration

Key Responsibilities

l Apex Collateral-FIS product knowledge. Working knowledge for Margining Operation process, Risks and Regulatory Reporting

l Analyse user (front to back office) requirements and formulate functional and technical design documents.

l Co-ordinate with vendor on specifications, delivery testing, and implementation.

l Implementation of Project and CRs on Apex Collateral system

l Support of end to end testing for FO, BO, MO and downstream systems

l Work with internal Change Control Management for deployment of changes.

l Work with internal infrastructure and security teams on implementations.

l Prepare and track the outstanding issue list and communicate to key stakeholders.

l Deliver LCH solutions, XVA risks and Subsidiaries Centralize Operation

Key Requirements:

l More than 7 years working experience, with at least 5 years of project management /development/business analysis and projects/changes implementation experience in the financial industry, direct exposure treasury business is preferred.

l Project Management skills, functional domain, Vendor management, technical background and experience at least 2 SDLC full project life cycle.

l Manage end users in Business and Operations

l Plan and execute SIT, UAT and Production cut-over.

l Work well with technical teams

l Excellent communication and inter-personal skills.

l Willingness to learn and keep an open mind for any new systems come along

l Preference given to candidates with capital markets, Collateral management and vendor-based software implementation and system solutions delivery in a banking environment.

Preferred Requirements:

l Some domain knowledge of Collateral management, Treasury products, Back-office processes, Trade Reconciliation, Risk and Regulatory Reporting.

l Experiences in Migrating of applications from one platform to another.

l Experience in Algo FIS product, Apex Collateral system is an added advantages

l Windows, Java and Unix Batch Scripting

l Technical understanding of Java, Messaging Queue, SQL query, SWIFT MT, SFTP, Connect Direct, BMC monitoring tools and Aldon.

l Understanding of job scheduling tools such as Control-M or Autosys

l Experiences in Excel macro development

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

JOB DESCRIPTION

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

ROLES AND RESPONSIBILITIES

• Responsible for Level 3 support and escalations for network and System issues;
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network to ensure optimum performance, reliability and availability;
• Work closely with internal and external teams for problem resolution;
• Perform maintenance and upgrades of systems and networks;
• Check on resource utilisation for trending and capacity planning purposes;
• Adhere to policies on change management to ensure success of such projects;
• Implement security measures and ensure that policies are followed to reach the required level of security;
• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation & removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work though our Ticketing System
• Make sure that Client Documentation in well maintained
• Split tickets that have several issues into their own individual ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resource to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require Team Leads or Technical Manager support
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks
• Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively
• Undertake other duties as required by the Technical Manager

JOB REQUIREMENTS

• 4 to 6 years of work experience
• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higer
• CCNA certification would be an advantage
• At least 4 years of hands-on experience in network device configuration and troubleshooting, as well as system and OS support.
• Proven work experience as a Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

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Job Title: Informatica Systems Analyst

Role: System Analyst

Job Requisition Number: JR19880, JR27677, JR27680, JR27681

Job Level: Preferably 6 to 9 years of relevant experience (L3)

Location: Singapore

Key Skills:

l Proficiency in Informatica PowerCenter version 10.x or higher

l Experience in setting up, upgrading and troubleshooting Informatica PowerCenter infra

l Experience in analyzing and producing technical mapping design specifications

Job Objectives

l The main objective is to analyze, develop, enhance, debug, support, maintain, test informatica application.

l The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

Key Responsibilities

l Responsible for installing, configuring, testing and maintaining Informatica PowerCenter software

l Responsible for reviewing and understanding requirements and translating them into high-level and low-level documentation including source to target mapping

l Responsible for building of data mappings, sessions and workflows to meet requirements (Informatica 10.x or higher)

l Responsible for development of job schedules that integrate the upstream and downstream systems (e.g. Control-M)

l Responsible for unit testing, debugging, and performance testing, with key focus on data accuracy and integrity

l Accountable for on-time delivery of all documentation, design, build, testing, and deployment according to the work breakdown structures

l Work with production support teams as required to support production activities, including production migrations, continuity testing, environment migration activities

l Must have impeccable written and oral communication skills down to the mapping documentation level

l Ensure that documentation is captured, maintained, understood by and available to business and/or IT partners

l Escalate critical technical issues and potential problems as needed to the Project Manager to address any related issues in advance of deadlines

Key Requirements

l Should be independent, quick learner and team player

l Able to work independently with minimum guidance

l Have good communication skills (to work with various levels)

l Minimum 4 years or above with the relevant experience

l Proficiency in Informatica PowerCenter 10.x or higher preferably in a Unix (Linux/AIX) environment with AS400/Oracle sources and targets.

l Must have experience in Oracle 19c or higher (SQL*Plus, PL/SQL)/Experience in Unix Shell Scripting (Linux/AIX)

l Experience Job scheduling tools like Control-M

l Good to have experience in Change Control Management tools & Visio

l Have experience on all stages of Software Development Life Cycle (SDLC)

l Able to do requirement gathering, impact analysis, ETL mapping, build, unit testing, support SIT/UAT/Production

l Able to organize and prioritize assignments in a fast-paced and deadline-oriented environment

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Title: Technical Support (ID4534)

Location: Pandan Cres

Working Hours: Mon to Fri 8.00am-5.00pm

Salary: $3000-$4000

Job Descriptions:

• Provide after-sales technical support to all local and regional customers.

- Manage coverage of on-site, telephone, email, and other remote technical support to customers in a timely and effective manner for all products

- Provide technical advice and recommendations to customers to resolve issues

- Escalate and update internal team on the product issues and follow up closely of the progress/solutions with customers

• Liaise with HQ and subsidiaries companies for any product or technical issues.

• Provide necessary hands-on training to internal team (e.g., technicians) to handle fully test of product or system to ensure it functions properly and meets the specification.

• Support QA team in system testing which include Factory Acceptance Testing, Interface Factory Acceptance Testing as well as Site Testing

Job Requirements:

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma in Electrical Engineering or equivalent.

• At least 1 - 2 years of quality engineering experience working in manufacturing environment.

• Experience in auditing to the requirement of ISO quality system standards will be an added advantage.

• Demonstrate responsiveness and promptness in meeting company’s needs.

• Act with a high level of integrity.

• Act resourcefully to ensure that work is completed within specified time and quality.

• Willing to travel.

Summary:

Successful candidate will carry out service, maintenance works & projects for security systems at clients’ premises, including but not limited to Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems

and CCTV systems.

Key Roles and Responsibilities:

• To troubleshoot and maintain/service security systems at clients’ premises
• Attend to fault calls during office hours and standby duties after office hours in rotating duty roster
• Liaise closely with client representatives on all service/maintenance related issues.
• Manage day-to-day client interactions and expectations for optimal results..
• Familiarize yourself and deliver customer satisfaction base on each client’s business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required

Requirements:

• Min Higher Nitec & Nitec in Mechatronics/Electrical/Electronic Engineering or relevant with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.
• Required to perform standby duties
• Driving License – Preferably if candidate possessesits own vehicle

We are seeking a dynamic and motivated individual to join our team as a Junior Technical Support Specialist with a focus on customer support. The ideal candidate will play a crucial role in assisting customers with technical issues, ensuring their satisfaction, and providing excellent customer service.

Responsibilities:

• Provide technical support to customers via phone, email, and chat channels.
• Assist customers with troubleshooting, diagnosing, and resolving technical issues related to our products or services.
• Collaborate with cross-functional teams to address complex technical problems and escalate issues when necessary.
• Communicate technical information in a clear and understandable manner to non-technical customers.
• Maintain accurate records of customer interactions, technical issues, and solutions.
• Follow established processes and procedures for documenting and resolving technical support cases.
• Assist in creating and updating technical support documentation, FAQs, and knowledge base articles.
• Stay updated on product knowledge, new releases, and technical advancements to provide accurate information to customers.
• Collaborate with the customer support team to ensure a seamless and positive customer experience.
• Strive to achieve and exceed customer satisfaction goals.

Requirements:

• Previous experience in a technical support or customer support role is preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Familiarity with technical support tools and software.
• Basic understanding of networking, software applications, and troubleshooting methodologies.
• Positive attitude and eagerness to learn and adapt.
• Flexibility to work during weekends and holidays if required.

TSH Corporation Limited runs a dynamic chain of bars, namely; Quaich Bar Collector, Quaich Bar Avant-garde, Quaich Bar Wanderlust, The Other Room, Signature Reserve, Capitol Cigar & Whisky Lounge. We also distribute premium spirits through The Whisky Store and run Singapore’s most vibrant and biggest whisky dedicated exhibition – Whisky Journey.

Job Highlights:

· Progressive, collaborative, autonomous, friendly working environment.

· Great career advancement, exposure and learning opportunity.

Job Description:

· Provide timely management report to accurately reflect performance of the operations including in-depth analysis to ensure integrity of results across all product lines.

· Liaise with outlets to compile variance reports on the followings:

a. Physical stock count from outlet;

b. Minor Variables (Tasting, Free-Of-Charge (FOC), Spoilt) from outlet;

c. Purchase from invoices and

d. Sales data from Point-Of-Sales (POS).

· Provide daily, weekly and quarterly reports that track revenues and gross profit by customers and product categories.

· Prepare Customer Relationship Management (CRM) Report on members sign up, top spender, cash back, first visit, transaction and spending history reports.

· Update Mailchimp database, Advocado CRM and SevenRooms for guest experience and retention.

· Create open items for alcoholic beverages, if any to verify against POS and update price change.

· Prepare and update simplified month end Profit & Loss.

· Issue Raptor access card, update new payment mode, seating and menu arrangement as and when required.

· Provide timely and accurate respond to ad-hoc request as and when required by management.

· Interact with the marketing and other departments on the forecast, actual, budget and business metrics on sales, gross profit and other departmental expenses.

Job Requirements:

· Minimum Diploma in Business Administration/ Accountancy/ Finance will be an advantage.

· Familiar with Raptor, Advocado and SevenRooms will be an advantage but not necessary.

· Fresh graduates and Mid-career individuals are welcome to apply.

· Highly motivated, creative and ability to work independently.

· Proficient in MS Office Application (Excel, Words, PowerPoint).

· Good communicate skills, meticulous and strong interpersonal skills.

We regret that only shortlisted candidates will be notified.

Roles and Responsibilities:

• To perform all roles and responsibilities required of site supervisors under the Building Control Act
• To supervise the timely execution of the works and maintain quality control and ensure that the works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions
• To check all drawings and specifications to ensure that works are carried out in accordance with the approved plans for discrepancies and report to the Superintending Officer / Consultant / Qualified Person as stated below:
• Check shop drawings submitted by contractor.
• Check as-built drawings and Operation & Maintenance Manual submitted by contractor.
• To check on quality of materials and samples delivered to site and report to Superintending Officer / Consultant / Qualified Person on any materials that are not conforming to the specifications.
• To check mock-ups done on site, where necessary.
• To ensure that the required construction tests in connection with the construction works are carried out where necessary

Job Requirements

• Possess Diploma in Civil Engineering
• Registered Resident Technical Officer with IES / ACES
• Minimum 3 years experience as RTO in supervision of works similar in nature to major construction works in buildings, civil

Our client, a European Bank, is looking to hire a Corporate Action Analyst, to process Corporate Actions income and events, as well liase with stakeholders for clarifications and to answer queries.

• 2-3 years experience in Banking operations with knowledge of equity/bond/derivatives
• Detailed-oriented
• Good team player

If you believe you fit the requirements for the role, please click "Easy Apply"
Short listed candidates will be notified
Data provided is for recruitment purposes only

Business Registration Number: 200611680D.
Licence Number: 10C5117 EA Registration Number: R23114042

Maintenance Engineer

Responsibilities

· Involve in one or more teams in supporting and maintaining systems, up and running smoothly

· Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement

· Operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders

· Perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures

· Carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of equipment/module/component at sites and/or workshop

· Liaison with procurement and equipment vendors

· Perform 24/7 off-site standby for fault activation after office hours

· Arrange and attend monthly meeting with customers

· Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management

· Provide solutions to technical problem associate with electronic systems

· Perform MS Windows / Symantec patching or updating

· Support in Vulnerability assessment and tracking

Requirements

· Diploma in Electronics/Mechatronics/Computer / Electrical Engineering in Windows OS Knowledge or equivalent

· Minimum of 2-3-year experience in a similar engineering-related capacity

· Knowledge in manage network / systems backup & restore

· Servers, Workstations, Fibre optic measurement, Network equipment with CCNA is a plus

· Positive work ethics and team player

· Takes ownership of responsibilities

· Work location at Ang Mo Kio

· Require to travel to sites for work

· Singaporeans Only

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

TSH Corporation Limited runs a dynamic chain of bars, namely; Quaich Bar Collector, Quaich Bar Avant-garde, Quaich Bar Wanderlust, The Other Room, Signature Reserve, Capitol Cigar & Whisky Lounge. We also distribute premium spirits through The Whisky Store and run Singapore’s most vibrant and biggest whisky dedicated exhibition – Whisky Journey.

Job Highlights:

· Progressive, collaborative, autonomous, friendly working environment.

· Great career advancement, exposure and learning opportunity.

Job Description:

· Provide timely management report to accurately reflect performance of the operations including in-depth analysis to ensure integrity of results across all product lines.

· Liaise with outlets to compile variance reports on the followings:

a. Physical stock count from outlet;

b. Minor Variables (Tasting, Free-Of-Charge (FOC), Spoilt) from outlet;

c. Purchase from invoices and

d. Sales data from Point-Of-Sales (POS).

· Provide daily, weekly and quarterly reports that track revenues and gross profit by customers and product categories.

· Prepare Customer Relationship Management (CRM) Report on members sign up, top spender, cash back, first visit, transaction and spending history reports.

· Update Mailchimp database, Advocado CRM and SevenRooms for guest experience and retention.

· Create open items for alcoholic beverages, if any to verify against POS and update price change.

· Prepare and update simplified month end Profit & Loss.

· Issue Raptor access card, update new payment mode, seating and menu arrangement as and when required.

· Provide timely and accurate respond to ad-hoc request as and when required by management.

· Interact with the marketing and other departments on the forecast, actual, budget and business metrics on sales, gross profit and other departmental expenses.

Job Requirements:

· Minimum Diploma in Business Administration/ Accountancy/ Finance will be an advantage.

· Familiar with Raptor, Advocado and SevenRooms will be an advantage but not necessary.

· Fresh graduates and Mid-career individuals are welcome to apply.

· Highly motivated, creative and ability to work independently.

· Proficient in MS Office Application (Excel, Words, PowerPoint).

· Good communicate skills, meticulous and strong interpersonal skills.

We regret that only shortlisted candidates will be notified.

Responsibilities

· Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years in technical project management work experience

· Experience in New Product Introduction management is preferred

· Strong project & people management skills.

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• To carry out the supervision of Soil Investigation works.
• To keep and maintain site record on progress of works, instructions given to contractors,materials delivered to site, daily activities and weather conditions at site, number of workers and visitors at site and any other significant information.
• To supervise and keep records of day works.
• To attend site / co-ordination meeting as directed.
• To assist in enforcing the safety requirements.
• To comply with Authority’s appointed consultants’ Quality Assurance Procedure for construction works.
• To carry out site supervision and inspection of the works including any off-site manufacturing as instructed by the Authority’s appointed consultants to ensure that the works are constructed to required quality and accuracy.
• To monitor progress of the works on site and at any off-site manufacturing facilities and report delays immediately.

Job Description: -

- Analyze an organization and design its processes and systems, assessing the business model and its integration with technology.
- Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.
- Understand End to end system implementation including analyse, design, testing, and deployment of application
- Explain and guide Developers during Sprints to clarify the scope and intent of user stories
- Lead or support SIT and UAT test case creation
- To work with QA engineers in validating that the story is implemented as intended

Additional Details:-

Top 3 MUST have skills:

1. Business Requirements Analysis

2. Functional Design

3. Functional Testing Good to have skills

- Agile Delivery Methodology

- Ensure that goals, scope, and product domain are understood by everyone in the squad

- Excellent client-facing communication skills.

- Have functional expertise to pick up and understand domain

- Related knowledge swiftly to work with other business analysts, Scrum Master, and product owners to drive pragmatic delivery decisions, control scope, and prioritize work.

- Lead scope discussions and effectively manage and control change.

- Dependency management within the squad and across agile teams .

- Help the squad understand the need for clear and concise Product Backlog items

- Guide squad to develop a high-quality product.

Job Type: Full-time

Work Location: In person

Job Description

As a Consultant, you will be responsible for analysing business requirements and designing solutions using IBM Planning Analytics. -You will work closely with stakeholders to identify opportunities for process improvement and provide recommendations for optimization. Looking for more techno functional, not pure developer, able to understand requirement from client and apply it and come up with solution, good in client interaction, and attend the workshop and listen to client. Come up to design, tie in the process.

-Analyse business requirements and design solutions using IBM Planning Analytics.

-Collaborate with stakeholders to identify opportunities for process improvement.

-Provide recommendations for optimization based on data analysis.

-Conduct user acceptance testing and ensure successful implementation of solutions.

-Utilize Business Process Design and other related tools to support project success.

Also, to: - Provide guidance to Developers in performing the build and unit test.

- Develop Test Cases and Test Scripts for Testing Phases –

Provide fixes to defects raised during Testing Phase

- Responsible for all customer business related activities such as requirement gathering, functional design, system configuration and design, testing and user training

- Advise client on leading business solution and best practices

- Provide functional and technical design and solution based on client’s requirements

- Perform solution build, application configuration and unit test based on requirements and design

Top 3 Mandatory skills
1. 3 to 4 years of experience as an IBM PA consultant, able to understand client’s business process, gather requirements, propose solution and design using IBM PA, perform solution build.

2. Knowledge and experience in EPM

3. Detail oriented, analytical and inquisitive

Skills which are good to have / optional

1. Requirements Analysis

2. Business Model Strategy

3. IBM Planning Analytics

4. Business Process Design

5. Business Process Analysis Tools

Primary Skill

IBM Infosphere DataStage

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Grant Administration
  • Assist in the submission of new grant proposals;
  • MOE budgets and cash flow projections.
  • Coordinate the submission and review of the annual budgets.
  • Manage the inception of projects and ensure closure of projects in a timely manner.
  • Work with grant administrators to ensure that claim submissions are accurate and submitted promptly.
  • Track and monitor the utilisation of grants and highlight projects that under-utilised budgets.
  • Assist grant administrators on their queries (including troubleshooting of system issues).
  • Liaise with grantors (including MOE) on matters related to grants.
  • Assist in performing UAT on system enhancements.
  • Any other task relating to grant administration
• Grant Reporting
  • Prepare necessary journals for month-end closing;
  • audit schedules for internal reporting.
  • Analyse the projects expenditure against budget and explain the variance (if any) for internal and external stakeholders.
  • Prepare monthly, quarterly and ad-hoc reports for internal reporting;
  • bi-yearly and annual claims for MOE reporting purposes;
  • quarterly reports on utilisation of grants for MOE.
  • Assist in the submission of claims in grantor-specific portals (e.g. IGMS, [email protected], etc).
  • Generate reports for MOE and other external funders.
  • Support project certification and audits (including liaising with auditors and coordinating the audit).
  • Any other task relating to grant reporting.
• Governance
  • Ensure administration of grants complied with terms and conditions of the grant agreements.
  • Reconcile claim statement to accounting records

• Degree in Accountancy, Business or a related discipline with at least 5 to 8 years of relevant experience.
• Self-motivated with ability to work independently.
• Fast worker with ability to work under pressure to meet tight deadlines.
• Excellent interpersonal and communication skills (both oral and written skills are essential).
• Able to work well with people at different levels of the organisation.
• Committed, meticulous, organised and resourceful with positive work attitude.
• Good Microsoft Office application skills.
• Knowledge and hands-on experience in SAP and/or any of the major accounting software will be an advantage.
• Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau) will be an added advantage.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

The Job:

• Planning, engineering, and executing maintenance of LPG Tankers or Chemical Tankers
• Monitor the performance of the vessel and crews to ensure compliance with safety regulations

Requirements:

• Ship Engineer of Class 1 COC or Class 2 COC with 2-3 years of sailing experience onboard
• Working experience in Shipyard and Ship Management Company will be an advantage
• Good knowledge of I.S.M code, Class, and Regulatory matters.
• Team player with a strong sense of responsibility, initiative, and willingness to travel

Please include the following when submitting your application via email to [email protected] :

• Detail resume with sea service record
• Earliest availability date
• Status in Singapore

We regret that only shortlisted candidates will be notified by Email

By applying for this role, you hereby consent to ENEOS Ocean Shipmanagement Pte Ltd to collect and use the personal information that you submitted to process your application for the role.