The Opportunity

· This is an exciting opportunity to work for one of the leading global banks.

· It is an opportunity for an experienced Business Analyst to join their team

· Office Location: Pasir Panjang

The Job

· Subject Matter Expert (SME) for Policy Servicing, provide user requirements and perform User Acceptance Test for new products, system enhancements and system defects

· Support ad hoc projects and coordinate user testing when needed.

· Create and design process flows, journey maps to facilitate understanding of end to end processes within Policy Servicing, including cross functional processes

· Liase with relevant business, function and technology teams to document requirements

· Review and identify opportunities for process improvements, straight-through processing and drive automation

· Update Standard Operating Procedure and coach/train the processing team

· Assist to manage the Policy Servicing team and ensure smooth operations of the team

· Assist to support audits and control testing on Policy Servicing functions

· Coordinate and support ad hoc activities and projects

The Talent

· Minimally 3 years of experience working in the insurance industry is preferred

· Knowledge and hands on experience working on projects in the Life Insurance / Shield line of business

· Experience in developing business case and requirements and perform impact assessment

· Strong analytical and problem solving skills, ability to operate effectively and think innovatively to find solution

· Good time management, task and result-oriented. Able to perform duties with accuracy and deliver quality work within tight timelines

· Proactive, strong team spirit and strong supervisory skills

· Considerable relevant experience in managing a team preferably in an insurance or financial sector

· A person who is keen to learn with positive work attitude

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]

• Email Topic: Apply Business Analyst - Policy Servicing

• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Responsibilities:

1. Assist in project management and co-ordinate with in-house developer, vendor, customer and business stakeholders to ensure projects meet project scope, budget and schedule with proper project plan
2. Translate requirement from business unit to applications
3. Analyze user's requirements, feasibility, cost, time and resources required, compatibility with current systems, potential problem area and recommending solutions for projects
4. Responsible for the maintenance of application changes request
5. Provide application support, including but not limited to conducting training to users, application server maintenance, data analysis
6. Responsible for creation of all system documentations, and to ensure that they are kept up to date.
7. Work closely with external vendors and internal uses in the development/support of the new system

Job Requirements:

1. Diploma/Degree in relevant discipline or relatable working experience in IT field
2. At least 4+ years of working experience in participation of business application development, technical and business analysis
3. Understanding of Software Development Life Cycle (SDLC)
4. Application/Software design, development, integration, testing experience
5. Facilitation, negotiation and conflict resolution skills and demonstrated success at building teams and relationships with key stake holder in a project
6. Strong written and verbal communication skills
7. Analytical skills and attentive to details
8. Able to work independently without supervision
9. Liaising work and vendor/client management

Others Information:

1. 5-days work week
2. Meal allowance
3. Medical, dental & insurance benefits
4. Company Transport: 2 ways from Jurong East

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Job Description:

• MAS610 Monthly, Quarterly & Annual returns, including passing of appropriate adjustments and consolidating financials at the end of each accounting period, and perform analysis of financial results and conclude cause of variances such as accounting issues and economic events.
• Daily Monitoring capital adequacy ratios, qualifying liabilities, asset maintenance ratios & intragroup and intercompany ratios and fortnightly submissions where applicable.
• Assist in Annual Investment Abroad Survey submission.

Job Requirements:

• Accounting and Finance qualifications

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: ITDR Analyst

Job Requisition Number: JR28251

Job Level: more than 10 years of relevant experience (L4)

Location: Singapore

Key Skills: Business Continuity / ITDR / Project management

Job Objectives

To support the bank in planning and coordination for Regional Disaster Recovery Exercises and supporting Five (5) subsidiaries country DR exercise. Support is applicable to Singapore HO and regional countries in the eastern and western block as well as working during weekends.

Key Responsibilities

Job scope involves working with various IT partners (computer operations, system administrators, job schedulers, production support teams) and coordination with Business users during DR exercise.

l Assist manager to consolidate the DR planning and post documentations for compliance

l Assess DR operational readiness of application on board for DR.

l Escalate Risks for management attention on issues which affect the scope of DR, schedule and quality.

l Measure and monitor progress to ensure the DR readiness delivered on time and meet or exceed expectations

l Conduct DR readiness reviews, Milestone Reviews, and Post exercise reviews

l Weekly Status reporting

l Negotiate, plan and manage all Pre-DR, actual DR

l Facilitate regular pre-DR progress reviews and signoff. Continually work towards making improvement in the DR process

l Lead and co-ordinate the planning of all DR activities

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

PURPOSE OF THE JOB

The Technical Director, will have the wealth of industry experience to partner with leadership to determine existing technical capabilities, current obstacles to business environment and future opportunities to create roadmaps to rejuvenate the engineering profession. This role will be able to quickly understand the qualitative technical issues and requirements. He/she will be a highly organized self-starter with considerable prior experience as a director in the engineering consultancy industry.

MAIN RESPONSIBILITIES

· Collaborate with leadership team and technical directors to determine existing technical capabilities and future needs

· Provide expertise advice on design quality on infrastructure and building projects and develop expertise of sharing capability within the teams

· Act as a technical adviser for younger engineers in the design and project management of projects.

· Provide mentoring to the younger generation of engineers to help them establish their foundation as professional consulting engineers in the build environment sector

· Act as a design auditor/QAQC auditor to ensure projects assigned fully follow our design procedures/processes under the ISO

· Submit technical project reports of design issues/problems to the Project Manager and PE after each auditing/QAQC.

· Visit project sites as required to observe any possible TFP and TOP/RI non-compliance.

· Submit monthly report to Executive Director on the project issues/non -compliance.

· Direct teams to create knowledge assets, documentations and procedures for effective project management

REQUIREMENTS

· Master or bachelor's degree in an engineering discipline

· More than 25 years of multi-disciplinary project management experience in relevant industry sectors

· Registered with the Professional Board of Engineers/ Board of Architects (except PM and Power)

· Experience in design, design development and contract administration work

· Proven team leader with strong leadership and people skills. Able to plan, organize and deliver project deliverables and bottom line

· Able to lead multiple project teams

· Good business acumen

· Must have driven to develop the business

Main Responsibilities:

• Proficiency in Portuguese is a must, as the candidate need to:
• analyze, understand & translate the Portuguese documents such as financial reports/annual statements, registration documents etc.
• Interact with Portuguese speaking stakeholders

· Analyze client profile to determine the required KYC information as per procedure.

· Analysis of existing documents, obtain the new documents if any changes are observed.

· Collect or source the client information from the public sources.

· Analysis of collected data, perform sanity check, liaise with relationship manager for further documents, information and confirmation.

· Perform name screening and background checks.

· Input client's data and upload documents into KYC system

· Responsible to liaise with quality controllers and compliance teams for any issues.

· To ensure the global quality of the KYC files according to the compliance rules.

· To be part of department methods and process improvement, Be an active contributor of the convergence program between Paris, London, New York and Singapore

· To conduct/review and analyze information procured and ensure that Know Your Customer (KYC) and Customer Due Diligence for new account opening and maintenance of existing client accounts is in compliance with local regulations as well as the Bank's global procedure.

· Ensure that the KYC Due Diligence package for client for new onboarding client or recertification of existing client is completed accurately and in a timely manner.

· Team spirit and share knowledge, working within a team – with an adaptable & flexible approach, coordinate & guide with other stakeholders across the team and globe on KYC quires.

· Ensure proper procurement, maintenance and updates of KYC Due Diligence documentation in the bank’s systems for reference and verification.

Responsibilities:

• Mainly assist the Service Operations Engineers.
• Offer customer service to all client in an effort to increase satisfaction and service sales.
• Provide the Service Field Executive input on a regular basis to enhance efficiency of Service Operations.
• Support Service Operations Engineers in achieving their service sales goals and collecting payments.
• Strengthen partnerships with both contractual and non-contractual clients.
• Guarantee service sales forecasts and work pricing are accurate.
• Uplift and encourage department employees.
• Motivate service operations engineers to pursue service sales prospects.

Requirements:

• Minimum certificate in science or engineering, or similar studies
• Knowledge of maintaining and repairing air conditioners
• Capable of using Microsoft Office programs

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

As the Technical Product Manager, you will be responsible for the end-to-end product lifecycle, from ideation to execution. Your primary responsibilities will include:

1. Business Storytelling & Research: Develop compelling narratives, create executive presentations and conduct in-depth market research to define the product’s value proposition and market positioning.
2. Needs Assessment: Establish a structured framework for conducting needs assessments, identifying pain points and collecting feedback from clients and stakeholders.
3. Business Use Cases: Define and document business use cases, ensuring alignment with client needs and product capabilities.
4. Product Strategy & Roadmap: Collaborate with cross-functional teams to define the product strategy and create a comprehensive, well-prioritised product roadmap.
5. Vendor Evaluation: Evaluate vendor proposals, ensuring a deep understanding of technical details and how they align with business objectives. Provide a clear framework in the evaluation, scoring and selection process through compelling business writing.
6. Technical Requirements: Generate comprehensive technical requirements to guide the development of the platform’s design and implementation. Facilitate technical discussions and provide essential guidance to bridge business needs with technical solutions.
7. Product Development: Translate business requirements into technical specifications and communicate effectively with technical teams.
8. Commercial Model Development: Define the commercial model for the platform, considering pricing, monetization and revenue strategies.
9. Cross-Functional Program Management: Lead and coordinate a program that involves various stakeholders, from securing budget to defining RACI and resource required.
10. Leadership Engagement: Engage with sponsors and stakeholders to help shape their vision and provide guidance in aligning business goals with the product.

Qualifications:
1. 5-8 years of experience in program management, product management, or similar roles within the financial services industry. High preference will be given to candidates with Securities Services, Capital Markets background.
2. Technical acumen with the ability to understand complex technical concepts, API specifications and nuances that come with a SaaS platform, and to engage in technical discussions.
3. Exceptional business writing, storytelling and research skills.
4. Strong project management skills with the ability to drive projects forward in an ambiguous environment.
5. Experience in needs assessment, user research and market analysis.
6. Proficiency in evaluating vendor proposals and conducting vendor assessment
Desired Skills:
1. Techno-functional expertise with an understanding of the Securities Services business and technical aspects.
2. Experience in building and launching digital products from ideation to commercialisation.
3. Excellent communication, presentation and stakeholder management skills.
4. Strategic thinking and the ability to identify opportunities for product innovation.

The Commodities Trade Support team in Singapore is offering an exciting opportunity for dynamic professionals to be part of a team that focuses on delivering outstanding client experience, driving changes and controlling risks.

As a Commodities Trade Support Analyst in the team, you will be responsible for playing for a key role in each transaction lifecycle, interacting closely with sales, trading, vendors, and other business partners to ensure a seamless business flow. The Commodities team also has a strong focus on supporting business growth through driving process improvements and utilizing intelligent automation tools to create efficiencies and competitive advantage.

Job Responsibilities:

• Providing operational and logistical support for Physical Commodities sales and trading desks

• Ensure all controls are diligently performed, completed, and signed off on a timely basis.

• Close collaboration with Front office, operations, credit, compliance, legal and technology team to ensure timely resolution of client queries and issues.

• Build and maintain strong working relationships with internal and external stakeholders including financial institutions, clients, vendors, front office, credit, legal and operations team globally.

• Identifying and work to deliver process improvements which increases efficiency, enhance control or reduce manual touchpoints.

• Clear and concise communication with all support teams and external stakeholders to ensure the timely and efficient resolution of queries

• Participate and contribute to the various strategic initiatives.

Required Qualifications:

• Minimum 1 year of experience in either Trade/Sales support/ Middle Office/ Settlements within Financial Services

• Strong focus on controls, attention to details and sense of ownership

• Develop strong relationships with both clients and internal business partners.

• Excellent written and oral communication skills.

• Meticulous, independent, self-motivated with good analytical skills

• Proficient in Microsoft office applications

• Bachelor's degree or equivalent

Preferred Qualifications:

• Knowledge of Commodities products

• Prior knowledge/experience on Intelligent Automation Tools e.g., Alteryx, UiPath

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=545a75e9749d3c40009f191dced0beec

Reporting to Managing Director, this position will play a key role in driving our sales and marketing strategies focusing on technical solutions for our products in the global market.

Responsibilities:

• Work closely with Research & Development team in Headquarter and counterparts from other countries to develop and execute strategic application/market growth plans through thorough understanding of customers’ needs in various markets outside Japan
• Manage provision of technical services to customers and business partners effectively for commercialization of polyolefin, polyethylene and other chemical products
• Provide technical expertise in troubleshooting technical issues and managing market/customers’ new development needs
• Collaborate with sales team to organize technical education/seminars to business partners and customers to enhance brand knowledge and market expansion

Requirements:

• Bachelor’s Degree in Chemical Engineering/Polymer Science with 8 to 14 years relevant working experience
• In-depth knowledge in polymer and packaging industry related to m-LLDPE/HDPE/PP
• Proficient in Japanese language to liaise with counterparts from HQ in Japan
• Highly self-motivated, meticulous, independent and resourceful
• Strong leadership and communication skills and an effective team player
• Effective customer orientation
• Able to travel within short notice when required

A Real Estate Investment Firm in the Retail and Commercial property sector with over S$1 Billion AUM currently seeks a FP&A Analyst to join their team.

As part of a 6-man team, the FP&A Analyst will be responsible for monitoring of cashflow, forecasting and performing of quarterly variance analysis. Reporting to the Finance Manager, the FP&A Analyst will support bookkeeping duties and reviewing of management accounts.

Successful candidates can expect to work in an established organization with cohesive team members and leaders.

REQUIREMENTS:

• Possess at least a Degree in Finance/Accounting and equivalent

• Prior Big 4 Audit Experience is a strong advantage

• At least 2 year(s) of working experience in real estate/property or related fields

• Knowledge in IFRS or SFRS

• Strong communicator

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

Business Function:

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Job Responsibilities:

To provide support and coordination on the execution of all employee engagement and rewards/ recognition related activities and projects. To provide support in all HR related activities.

Recruitment

• To coordinate activities, end to end for all recruitment (CSO/ Support Roles)
• Liaise with Biz HR/ TAG on opening of job position for external application

Onboarding

• Facilitate overall People Operations activities and induction of new hires
• Partner Operations Admin on the preparation of all necessary equipment required
• Conduct Pop n Talk sessions with newbies

HR Admin Matters

• Clearing and attending to all emails (HR related) sent to People Operations functional email
• address
• Manage day to day/ ad hoc HR admin matters
• Amend and update Job Description (JD) of all CCTR roles
• Maintain HR filing systems e.g. MC Management
• Collate HR data for reporting purpose and provide accurate and timely HR reports
• Provide assistance and follow-up on company policies, procedures and documentation

Digital Initiatives/ Innovation/ others

• Review current work processes and suggest/ implement ways to improve efficiency or automate Projects/ Others
• Participate in CCTR projects as SME for Onboarding as and when required
• Cross support People Engagement/ People Development/ Training activities when required Rewards & Recognition Partner Operations Team and provide administrative support and coordination of the overall employee rewards and recognition program

Requirements:

• Diploma/ Degree in Human Resource Management
• At least 1-2 years’ experience in Recruitment and HR Administrative functions
• Knowledge in Contact Centre and Customer Service preferred
• Experience in event planning and execution
• Experience in coaching/ conducting surveys/ focus groups
• Excellent verbal and written communication skills
• Ability to engage staff of all levels and create positive influence
• Good planning and organizational skills
• Good Team Player
• Flexible and adaptable
• Upholds high standard of integrity
• Strong Focus in internal customer support

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

The Company

Our client is a US listed MNC in the manufacturing industry. They are currently looking for a Financial Analyst to join their FPA team. This position will start off as a one year contract and will then be converted to permanent.

The Role

Reporting to the manager, you will be involved with reviewing of financial statements and preparation of management reports. Responsibilities include forecasting, budgeting, analysis of reports, identifying issues and providing advice to the Asia countries, ensuring tax compliance and financial reporting are done in accordance to the standards, etc.

Your Profile

You should have a Degree in accounting with a minimum of 3 years of experience in the relevant capacity. You are a self starter, have an analytical mindset, bring along with you good problem solving skills, possess good communication skills and have the ability to work independently. You are well versed in accounting standards.

Apply Today

Please send your resume, in WORD format only and quote reference number SK12896965, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882

We are looking for Technical Product Owner responsible for defining and prioritizing features for platform implementation. The product owner will scope and create roadmaps and requirements and deliver on-time and high-quality software product that align with business goals and company’s strategy.

The candidate will be expected to gather business requirements, prioritize & manage timeline, break down epics and features with technical lead and test engineer

In additions, the candidates will be required to conduct data analytics on cargo logistic industry, and design analytic reports.

Responsibilities

• Work with product management and architect to appropriately capture feature requests, use cases, POC requests, and to organize them into properly prioritized user stories, epics, features, release notes etc
• Manage business scenario to make sure the delivery is of high quality.
• Support and provide timely advise during integration testing, system testing, and implementation phase.
• Facilitate the creation of a self-help tutorial and support manual
• Conduct sprint planning and see thru agile development with scrum team.
• Manage daily stand-up, sprint review, iteration retrospective.

Requirements

• A Degree in Business or Technology-related field
• With 2-5 years of working experience, preferably in technology, air cargo or logistics
• Experience in data warehouse, data lake implementations is an added advantage
• Experience in managing digital products and services is an added advantage
• Comfortable working with digital tools and technologies for creating documentations, prototypes and mockups etc.
• With an agile mindset and adaptive to changes where need to.
• Resourceful, creative and willingness to learn.

• Support central store operations daily.
• Manage consumables and chemical inventory efficiently.
• Issue items to requesters promptly.
• Replenish consumables and chemicals as needed.
• Update charging records; perform adhoc tasks.

Requirements:

• Minimum A Level/Diploma holder.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Process Assurance Analyst

Job Requisition Number: JR28572

Job Level: Preferably 3 to 5 years of relevant experience (L2)

Location: Singapore

Key Skills: IT Risk Management, Project Management & Business Process Design

Job Objectives

The Process Assurance Team (PAT) is within Global Market and Enterprise Technology (GMET) organization, supporting bank’s Project, Development and Service Delivery teams to ensure process compliance to System Development Methodology (SDM) process

The team acts as a quality gate for SDM major milestones to ensure entry & exit criteria are met and is responsible to review the quality of the artefact such as functional & design specification, testing documents and others project deliverables.

The successful candidate will be working with Project and Technical Delivery managers to ensure high quality of deliverables.

Key Responsibilities

 Establish controls and compliance checks on SDM processes

 Design, formulate and enforce governance & compliance process improvement.

 Conduct quality gate review for SDM major milestones (analysis, design, build, test and deployment)

 Perform walk through and interviews with project and application delivery managers to drive process adherence

 Report findings and provide consulting support in ensuring compliance's with procedures

 Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed.

Key Requirements

 Degree in computer science/engineering or related disciplines

 At least 3 to 5 years of relevant experience in IT process compliance audit, Project Management and Business Process Design

 Excellent written and verbal communication, interpersonal, organization and analytical skills a MUST

 Strong working experience with MS Office (Word, Excel, PowerPoint), MS Visio, MS Project and SharePoint

 Prior experience in IT risk management and security will be added advantage

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

PRODUCT AREA

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.

You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources.

Qualifications

JOB RESPONSIBILITIES

• Resolve stakeholder issues and blocked data center actions through effective diagnosis and technical troubleshooting.
• Develop, iterate on, and improve internal tools, software, or automations that assist with speedy troubleshooting and issue management.
• Create technical playbooks and processes that enable the Server Operations team to resolve blocking issues without the need for escalation.
• Work closely with cross-functional stakeholders and partner teams across Google Server Operations and Engineering on the issues and underlying root causes driving negative business outcomes.
• Manage project schedules and work closely with cross-functional stakeholders.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
• 2 years of experience working in a technical data center or software operations.
• Experience in reading or debugging code with one or more of the following: Java, C, C++, .NET, Python, SQL, Shell, Perl, or JavaScript.
• Experience in advocating for customer issues.

PREFERRED QUALIFICATIONS

• Experience working with agile project management and prioritization.
• Experience in developing backend applications and shell scripts.
• Experience in interacting with customers or users and working closely with technical stakeholders or partners.
• Experience in owning a full lifecycle of technical projects including design, development, maintenance, and driving long-term improvements.
• Excellent communication and collaboration skills, with the ability to work effectively to facilitate prioritization between organizations.
• Ability to travel data center locations as needed.

As a  Customer Success Associate / Analyst,  you will be responsible for customer adoption, retention and satisfaction for a group of clients.

• Establishing a trusted advisor relationship with enterprise clients in ensuring and maintaining overall customer health
• Developing success plans for customers that outline their critical success factors, metrics for success, potential issues, and provide recommendations
• Proactively partnering internal teams in reviewing client’s usage of platform and periodically engage clients
• Meet/exceed quarterly renewal targets by proactively managing renewal portfolio and ensuring on-time customer retention
• Perform onboarding activities and product demonstrations post purchase
• Coordinate the engagement of other Impress resources (e.g. Delivery, Sales, etc.) to ensure ongoing customer success
• Proactively identify issues/risks and escalate internally for prompt resolution
• Act as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

Qualifications

• 2 - 4 years of experience in a sales, account management or business development role
• Highly motivated, goal-driven, outgoing, inquisitive, and customer-centric
• Solid interpersonal, communication, and presentation skills; ability to work with various teams across the board with varying skill sets
• Demonstrated background in working with enterprise clients
• Creative thinker with the ability to troubleshoot issues quickly and effectively.

Responsibilities:

• Manage to maintain the necessary reports and journal entries to build and support closure and financial reporting procedures that adhere to the reporting timeframe and rules.
• In-charge in preparing audit, tax, and SOX accounting schedules.
• Work closely with the operations and accounting teams to ensure that accounting entries are entered into the ERP on time and correctly.
• Coordination of billing and costing operations, as well as ensuring that accounting/costing activities and work billings/recharges adhere to SOX Compliance and Standard Operating Procedures
• Analyze and reconcile account balances on a timely basis, resolving discrepancies or escalating as needed.
• Examine intercompany markups on billings and purchases to ensure that Transfer Pricing regulations are followed.
• Maintaining controls over accounting transactions and month-end closing processes to guarantee financial correctness and completeness.
• Work on withholding tax and GST compliance, including analysis and reconciliation.
• Engage in value-added initiatives and promote continual process efficiency improvements.
• Any additional ad hoc tasks delegated by Management.

Requirements:

• Degree in Finance, Accountancy or Business or equivalent
• At least 2 - 3 years of experience from MNC environment
• Prior experience in handling intercompany transactions and costing will be an added advantage
• Proficient in using MS Excel will be ideal

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Summary

We are looking for an experienced Test Analyst to carry out testing for a brand new point of sales (POS) system that will be used by sales team within the insurance industry.

Mandatory Skill-set

• Degree or Diploma in Software Engineering, Computer Engineering or Electrical Engineering;
• Minimum 1-2 years of experience in Test Plans, Test Cases, Test Script;
• Has hands-on work experience in User Acceptance testing (UAT);
• Experienced in gathering requirements and meeting business stakeholders;
• Good time management skills, able to prioritize work to ensure proficiency;
• Meticulous and able to work independently or with minimum supervision;
• High level of integrity, accountability of work, and good attitude over teamwork.
• Excellent oral and written communication skills;
• Ability to work independently as well as with teams.

Desired Skill-set

• Prior experience in the Financial Services industry.

Responsibilities

• Understand the insurance business and product requirements to ensure the testing result is as expected;
• Understand the complete testing life cycle for new point of sales (POS) implementations including the integration with other systems, encompassing thorough quality assessments from end to end;
• Assists in creating test cases, execute user acceptance testing (UAT), aligning seamlessly with business and operational prerequisites;
• Ensure the smooth and timely closure of the entire testing phase, promptly reporting any identified issues to the Supervisor;
• Prepare essential test data, oversee testing progression, and log identified defects;
• Assists in ad-hoc changes or requests relating to the new POS system.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Technical Sales Engineer
5 days
9am-6pm
25 Kallang
$4000-$6000

The Technical Sales Engineer is responsible for supporting the sales staff in presenting technical presentations of our products as well as assisting on installations of our products in both a pre and post-sales support role

Responsibilities:

• Provide pre- and post-sales technical support to customers
• Technical support of field service engineers and customers when required
• Evaluating and establishing vision system performance specifications
• Manage customer specific projects & documents

Requirements:

• Degree / Diploma in engineering discipline with minimum 1 year experience
• Knowledge in field servicing and semiconductor industry
• Knowledge in Die Sorter or Wafer Sorter will be preferred.
• Ability to troubleshoot electronics hardware system is an added advantage.
• Good Knowledge of PC hardware, OS and networking.
• Proficient in Microsoft application

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

About Us
Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team
Our industry team is rapidly expanding with many new opportunities and projects from banking and finance. As our consultants are highly sought after by many within the sector, this has increased Abeam's reputation and brand ranking.

Job Description:
-Enhancing the IT Service Management (ITSM) project management capabilities of IT department in the client organization.
- Analyse workload of each project and task
- Adjust master schedule of each project
- Gather Business Requirement from business users and draft relevant documents (e.g. Business Requirement Definition doc, workflows) and corporate with business user to complete the documents.
- Draft IT Service Management (ITSM) guidelines for IT department, the template of IT Service Management (ITSM) deliverables (e.g. Policy, Standard, Procedure, Manual, Roles and Responsibilities, etc) and the project status reports for IT Service Management (ITSM) enhancement
- Other relevant tasks (e.g. meeting facilitation, documentation, proposal of further improvement etc.)

Requirements:
- Business Analyst experience (Over 3 years)
- Business Requirement gathering & definition experience (Over ２ year) related to Financial Industry
- Documentation experience in project management context (PowerPoint, Excel, Word skills are required)
- Systematic knowledge of IT Service Management(ITSM) (e.g. ITIL)
- Business level Japanese language to liaise with Japanese speaking stakeholders.
- Client-facing experience
- Working experience in a consulting firm & financial industry

Why Join Us
At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

*Please note that salary is determined on related experience and skill

**Job Responsibilities:**

- Support team leaders by managing daily operations and maintenance for the Singapore based IT applications, ensuring adherence to established change control procedures.

- Contribute actively as a member of the Application team, engaging in creative problem-solving and cooperation with peers.

- Provide L2 and L3 support to users across front, middle, and back office functions.

- Document and report production issues (PRD incidents) to the leads, coordinating with relevant teams to resolve them and escalating to higher management when necessary.

- Enhance the stability of the production environment by refining current processes and controls as needed.

- Implement system and application updates through project work, following the project lifecycle from start to finish.

- Uphold a high standard for documentation, managing and versioning records for all system updates, regardless of project type/size.

- Exhibit adaptability in diagnosing problems and offering alternative solutions.

- Work with project stakeholders to ensure timely execution of BAU and project tasks.

- Anticipate potential problems, proactively informing management and proposing viable solutions.

- Handle sensitive and confidential data, such as financial and customer information, in compliance with the bank's data security guidelines.

**Job Requirements:**

- Bachelor's Degree or an equivalent qualification.

- A minimum of five years' experience in IT application support, preferably within a banking environment.

- Proficient in English and Japanese with excellent verbal and written communication skills

- Strong interpersonal abilities, fostering trust and teamwork.

- Analytical mindset with the capability to simplify complex issues for understanding.

- Demonstrated organizational skills and the capacity to manage multiple tasks efficiently.

- Experience in Software development

Our client is a listed company in Engineering and Manufacturing industry. Due to business needs, they are now recruiting a Technical Sales Specialist to be part of their Sales team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Collaborate with Sales and Project Management for the successful execution of assigned programs and projects
• Develop and implement project plans, encompassing coordination, tracking, and budget management
• Ensure prompt attention to customer inquiries and requests
• Facilitate communication between internal departments and clients
• Any other adhoc duties as assigned

Requirements:

• Diploma in Mechanical Engineering or related field
• Minimum 2 - 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De