Role Summary

Part of our client’s Wealth Management function, the position is created to handle Application Production Support (APS) of Internet Banking activities. Candidate will play a major role in handling Incidents, BAU service requests and Application Support activities in shifts.

Main Responsibilities

• Provide L1/L2 Application support to Front Office users.
• Adhere to Service Level objective target.
• Ensure adherence to APS support roster in terms of mailbox, webportal and hotline.
• Should take part in 24/7 production support (i.e Shifts/Weekend/Public holidays).
• Escalate timely to Head of APS on possible risks, escalation matters and management issues.
• Review and create application Support knowledge articles.
• Contribute to the continuous improvement plan.

Qualifications & Experience

• Bachelor’s Degree in Information Technology or relevant fields.
• More than 5 years of overall IT experience.
• More than 1 year of experience as L2 support.
• Analytical and Problem-solving skills .
• Excellent communication skills along with a customer/user-centric mindset.
• Willingness to continually update and enhance skills in systems and processes through own efforts and trainings.
• High level of persistence, can-do attitude & pro-activeness.
• Intermediate proficiency in ITIL practices, Unix OS, SQL, Middleware (Tomcat, MQ) and Software Architecture.
• Basic proficiency in Kubernetes, Autosys or any scheduling sytem, Shell or Python, Jira and Service Now.
• Experience in Private Banking or Asset Management (Plus).
• ELK (Plus).
• Kubernetes certification (Plus).

Your new role

• Act as the focal point of contact between the customer and the Company
• Work with and offer assistance to the parent company’s Customer Support Department in supporting the Company’s clientele
• Provide professional support to customers in relation to the Company’s service, trading platforms and other relevant applications
• Provide trading data and clarification on the platform’s trading information to customers
• Provide clarifications to customers (e.g. terms of business of the Company, complaint form etc.) where such information was not understood by the customer during the online customer account opening registration process
• Liaise between the Compliance department and/or the Back-Office Function and the customer in relation to the due diligence procedures at the account opening stage (KYC procedures)
• Request and obtain from customers the necessary identification and due diligence documents if these are deemed incomplete or inadequate for the onboarding process
• Receive customer inquiries and complaints and ensure customer complaints are referred to the Compliance Manager in an orderly and timely manner

What you'll need to succeed

• Good command of English
• CMFAS M1b and M6a is a must have
• knowledge in CFD is preferred

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Registration No: R1986473
EA License No: 07C3924
Company Registration No: 200609504D

• Deliver technical support to customers for UPS and DC Systems and Battery.
• Liaise with end-user on-site for Installation, Commission, repair/maintenance.
• Conduct training sessions for customers on the startup and operational procedures of UPS and DC Systems.
• Monitor maintenance contracts and ensure that work is conducted promptly and within the agreed timelines.
• Collaborate closely with customers and engineers to ensure that site work is conducted safely.

Requirements:

• Diploma in Electrical/Electronics Engineering or equivalent.
• At least 5 years of experience in UPS and DC Power environment.
• Able to travel Asia in short notice.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Working Days: 5.5 Days (Monday – Saturday)
Working Hours: 8am – 6pm / 8am – 12pm
Office: Orchard
Salary: $ 2500 – $ 3000

Requirements:

• Possess a class 3 driving license to do airport pickup / hostel transport / CCA / ICA visit / sata visit
• Willing to work occasional shift work / OT which will be reimbursed with either time-off or monetary compensation
• Ideally possess some basic repair / technical knowledge
• Fire safety manager certificate is advantageous

Responsibilities:

• Ensure the safety equipment are recorded and labelled in both campus and hostel
• Carry out any repair and maintenance both at school and hostel, such as school equipment / gym / cafe / lab
• In-charge of the procurement function related to Facilities
• Ensure compliance of policies and procedures and other regulatory requirements
• Provide transportation service for students ( hostel to airport, hostel to school, and vice-versa )
• Arrangement of tables and chairs for school events and exams
• Assembling of new school furniture
• Touch up painting works
• Regular checks for pest in school
• Assist in conduct of fire drill and renewal of fire extinguishers
• Assist in any other ad-hoc duties or project as assigned by Management

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Salary: $3,000 - $5,000 ( Basic + Commission )
• Working Days & Time: Monday to Friday (9am-6pm)
• Working Location: Ubi Tech Park

Required Competencies

• At lease 1 - 2 years’ technical experience in the AV / UC industry is required
• At lease 1 - 2 years’ experience selling in the AV / UC industry is preferred
• Experience in the following: Polycom / Logitech / Crestron / Yealink / etc AV Systems / Pro AV equipment such as Extron / Crestron / Aten
• Any certification in Pro AV will be preferred
• Proven experience delivering results through Channel partners
• A good understanding in Unified Communications.

Role Purpose

As Channel Presales Technical / Sales Consultant, you will be responsible for fostering and growing relationships with selected key channel partners within Singapore. Responsibilities will also include cultivating & developing relationships with key decision makers at selected end-users. Ideally you will already be well connected in the professional audio-visual & technology space and be aware of the major players and influencers.

Key Responsibilities

• Manage and convert opportunities generated by the channels to meet monthly sales quota
• Provide technical support for opportunities generated by the channels to meet monthly sales quota
• Develop strategic growth plan with selected partners to grow the business
• Build positive working relationship with partners to ensure smooth partner services
• Coordinate with partners to identify new business opportunities for revenue generation
• Educate partners on new product portfolio and promotion
• Manage the sales funnel to provide an accurate forecast

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Looking for a Systems Support in Java platform

Qualifications

a. University Degree in Computer Science or Equivalent.

b. At least 5 years of experience performing system support and java programming with Java/JSP/MS SQL/Oracle

c. Advantageous to have experience in supporting banking applications, IBM FileNet/Content Navigator/Case Manager, Suntec Pricing and Product Bundling

d. Deployment of applications or patches in IBM WebSphere Application Server.

e. Familiar with Windows, AIX Servers commands.

f. Hands-on working knowledge of Microsoft SQL and Oracle.

g. Good in troubleshooting production issues.

h. Working knowledge of JIRA, GITHUB, Eclipse.

i. Very good communication skills and interpersonal skills.

j. Vendor Management Experience

Interested applicants may submit your detailed resume to [email protected] in MS Word

format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Instrumentation of measurement and detection equipment for military and homeland security.
• Oversee post-sales delivery of equipment, conduct scheduled maintenance, and conduct diagnostic analyses for troubleshooting and repair tasks.

Requirements:

• Higher Nitec in Electrical & Electronics Engineering or equivalent.
• At least 2 years of working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Sale Support Admin / Sales Coordinator @ Raffles Place (General Insurance Agency)

Salary: $2200-$2800

5 Days Week

Mon-Fri: 9.30am-6.30pm

- Healthy work culture

Job Responsibility:

• Without Experience may apply, Training Provided

• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

• Coordinating and supporting the sales team.

• Assist the sales team in preparing and processing insurance policies, quotes, and applications.

• Collaborating with other Insurer departments, such as underwriting, claims, and marketing, to ensure a seamless and effective customer experience.

• Perform basic office management tasks such as replenishment of stationaries, printers etc.

• Any other adhoc administrative duties and responsibilities as assigned by supervisor

We are seeking for a highly motivated, independent, and technically strong professional to join our audit technical and training team. As a manager, you will be part of the team to provide technical research and consultations to our auditors. You will also review and develop training programme and materials in line with the firm’s training plan.

Key Roles & Responsibilities

• Technical research and consultations – writing technical publications; review, revision and development of technical working paper templates and training materials; as well as co-ordination, facilitation and/or conduct of technical training sessions.
• Training – Review and develop training programme with reference to the effectiveness of the training programme; coordination, facilitation and/or conduct of trainings; and monitoring of the CPE hours clocked by the audit professionals.
• Other ad-hoc projects that may require your involvement.

Job Requirements

• Bachelor’s degree in Accountancy or equivalent professional qualification
• 5 – 6 years of audit experience, preferably from an international public accounting firm
• Deep passion to specialise in technical and training
• Ability to work independently, and be versatile and assertive
• Good verbal and written communication skills
• Good analytical, organisational and interpersonal skills

We are seeking for an independent, detail-oriented, highly motivated, communicative team player who understands the purpose of their work and is driven with the bigger picture in mind. They will work closely with the Head of Audit (HOA) and the stakeholders, including but not limited to, the Resource Deployment Partner, the finance team and business development team, in the firm in optimising operation efficiency and accelerating team success. Given the sensitivity of the data that the individual will be handling, the individual needs to be sensitive about confidentiality.

Responsibilities

Business Support

• Assist and reports to the HOA in the regular (weekly, monthly, yearly, ad-hoc as required) updates, maintenance and tracking of key financial performance indicators of the partners and portfolio holders in the AASL, such as ageing, status of projects, utilization, progress billings etc.
• Using Microsoft, Netsuite and other digital tools/systems to aid them in analysing the variances or red flags over time or for irregularities and to generate reports
• Learn and when necessary, perform tasks such as creation of engagement codes, perform date entry and management, perform timely updates of client and project data in Netsuite and OpenAir.
• Update and maintain the master AASL portfolio list for wins and losses on a timely basis, tracking the potential implications in the respective financial years and help to update the portfolio by managers/partners on the instruction of the HOA and/or Resource Deployment Partner
• Takes part in projects to work with stakeholders to improve the operation efficiency or to generate reports
• Proactively communicate with the stakeholders and report to the HOA on a timely basis re any red flags, concerns or movements
• Preparation and generation of monthly, yearly and ad-hoc data/reports for the purpose of management reporting, reporting to regulators etc on Excel and PPT.
• Reconciliation of the audit portfolio list with the list on Netsuite (accuracy and completeness of data)
• Performs regular check for updates in client information and ensure timely update done on Netsuite

Project Management

• Work closely with the service line leader and resource deployment partner
• Collect data for project progress reporting and benchmarking
• Follow established quality control policies, processes and procedures
• Support the coordination of site meetings with the various project stakeholders
• Coordinate with the various disciplines and project teams to work within the project timeline and budget

Requirements

• Minimum Diploma in Business Administration/Accountancy/Finance or relevant discipline
• Minimum 4 – 5 years of relevant experience
• Excellent analytical skills
• Independent, objective and assertive, meticulous, proactive, keen to learn and interact.
• Good written and verbal communication skills
• Excellent knowledge of Microsoft Office, particularly Excel in the design, creation and use of Pivot Tables and V-Look Up.
• Open to changes and challenges

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

The Assistant Manager will be accountable for achieving the following results:

• Ensure Good procurement from Airlines
• Excellent Customer Service for all Customers.
• Ensure smooth Operations
• Ensure customer satisfaction
• Ensure Timely Month End Closing for all shipments/jobs files for Airfreight Department, extending to other departments in the future

Key Activities / Accountabilities

JOB PROFILE

• Ensure efficient and smooth handling for the airfreight Department.
• Ensure service standards are met with all vendors.
• Manage Airlines/Co-loader network and ensure best buying rates for the company.
• Response to RFQ/Rates Request.
• Ensure timely and accurate billing to customers.
• Ensure Timely monthly closing of all airfreight jobs and proper filing.
• Managed and build up consolidations sectors/lanes.
• Maintain good relations with all customers and ensure good customer services.
• Ensure profitability for businesses secured with regular review with management.
• Develop more airfreight business
• Any other official duties assign by Senior management.
• Report to Director
• Preferred 2-3 years freight experience
• Good customer service attitude
• Resilent
• Team Player
• Postive attitude

• Liaising with multiple teams and dealers to ensure customer’s applications are duly completed.

• Provide support to the business development team on their daily BAU, such as disbursement and loan processing.

• Screening of loan documentation, data entry, and maintain data accuracy in the system.

• Follow up with dealers /customers for documentation rework.

• Assist in generating and issuance of Invoices/billing to business partners/customers.

• Potential to cross-train in other product’s support roles.

• To perform ad-hoc initiatives/projects.

AETOS Capital Group Pty. Ltd. (AETOS) is a renowned Australian broker specializing in financial products trading services.AETOS Support Services is a wholly owned operational office within the AETOS Capital Group of companies. AETOS Support Services team in Singapore consists of the departments of IT, Dealing, Operation and Finance.

About the Role - Job Description

• Identifying and analyzing various risks
• Evaluate the gravity of each risk by considering its consequences
• Communicating recommendations to management
• Ensure company secures its reputation and profitability by controlling risk
• Identify potential threats and create plans to prevent and mitigate problems

Job Requirement:

• At least 3-5 years of working experience in related field
• Familiarity with industry compliance standards and regulations
• Knowledge of risk assessment and control
• Experience with auditing and reporting procedures
• Analytical mind with problem-solving aptitude
• Excellent communication and presentation skills

Note:

• 5 days work week (Monday to Friday)
• All nationality and fresh graduate are welcome

This is a permanent employment, we are offer a competitive remuneration package to the right candidates. Please post your interest by sending your cover letter and CV (in PDF or MS-Word format) to [email protected] including your Availability, Current Salary and Expected Salary

This is a 1 year contract role.

SAP IT Support

• Working with SAP functional consultant to identify, define, communicate, and manage IT Support activities.
• Work closely will project team in managing for each milestone i.e. SIT, UAT and Cutover phase
• Work independently as a self-starter, and within a team environment.
• Updating and maintaining IT Support documents i.e., lesson learned, issue list and resolution, findings etc
• Actively manage risk in mitigating all identified risks and change control process

Required Skills/Abilities:

· Organized with attention to detail.

· Excellent analytical, logical thinking, and problem-solving skills.

· Excellent verbal and written communication skills.

· Thorough understanding of project management principles and planning.

· Thorough understanding of information technology procedures and practices.

· Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry.

· Proficient with Microsoft Office Suite or related software.

· Ability to motivate groups of people to complete a project in a timely manner.

Education and Experience:

· Bachelor’s degree in computer or information Science-related field required; Masters degree would be an advantage but not required.

· PMP and Agile certification advantage

· Prior SAP end to end project delivery

Technical Support Engineer

Working time: Mon-Fri / 8.30am to 6pm

Work address: Ubi

Salary range: $2500 - $3000 (depending on qualification and work experience) + Commission

Responsibilities :

• Handling technical support cases on-site or through phone, Whatsapp and email
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
• Escalation and liaising with Vendors on reported technical related cases.
• Conduct training or demonstrations to clients or users.
• Internal product repair and training

Qualification :

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

TECHNICAL COORDINATOR

DESCRIPTION OF FUNCTION

The Technical Coordinator shall be responsible for coordination of project proposals and tendering, and supporting the administration aspects of awarded Projects, including managing the inputs to the ERP system (including CRM) within the APAC region and working closely with other employees on matters relating to but not limited to invoicing, client relationship management and marketing.

1. KEY RESPONSIBILITIES

Key responsibilities of the Technical Coordinator is as follows:

• Supporting Project admin/coordination. This includes follow-up with clients on project requirements such as travel, logistics, visa, and medical arrangement requirements etc.
• Manpower planning for deployment of Engineers and Surveyors for site attendances.
• Tracking and following up of Engineers and Surveyors timesheet.
• Entering and maintaining project details, including financial aspects and progress in the ERP system. Including highlighting any overruns or savings on project budgets. Administration of project status (opening new jobs on NetSuite and closure of completed jobs)
• Assisting in preparation of tenders/ CTR’s and negotiation of contracts at bid stage
• Monitoring of Project work in progress and liaison with Managers in respect to expediting invoicing.
• This includes following up of Clients for unpaid invoices
• Analyzing and investigating price, market demand and competition
• Devising and presenting ideas and strategies
• Compiling and distributing financial and statistical information
• Supporting the development of company events and marketing campaigns (social media releases)
• Regularly interacts with managers to receive information and updates about marketing progress and results
• Promotional activities
• Other adhoc administration duties assigned by superior.

1. AUTHORITY/DIMENSIONS

• The holder of this position will be provided with necessary authorities to carry out the responsibilities stated above.

4. INTERFACES

External

• Customers
• Subcontractors & Vendors
• Organizations

Internal

• Regional Manager
• Technical Team
• Accountants
• HSEQ Manager
• Regional Finance Manager
• Business Development Manager

1. CAPABILITY PROFILE – KNOWLEDGE, SKILLS, EXPERIENCE AND BEHAVIOURS

General

• Diploma Education
• Good teamwork skills
• Good organization and planning skills
• Commercial awareness
• Creativity
• Detail-oriented individual with excellent organizational and time-management skills
• Hands-on and flexible with the ability to work in a growing and dynamic environment
• Advanced experience with Microsoft Office
• Proactive, motivated and hard working
• Ability to work under pressure
• Ability to resolve queries promptly and professionally or recognise when they need escalating.
• Ability to maintain confidentiality of sensitive data.
• Open and honest communication, not being afraid to challenge poor practice.
• Very good verbal and written communication skills, both internal and external and across all levels of seniority.
• Ability to coordinate the sign-off approvals from project and departmental managers, and cross multiple departments in a timely manner.
• To be a confident self-starter who works proactively
• Excellent organisation and administration skills.

1. WORKING CONDITIONS

• Physical environment: Majority of the work is carried out in the local office.
• Working hours according to local regulations and Company policy.

1. Health and Safety

• To uphold the Company’s Health & Safety requirements with particular regard to agreed codes of practice and safe methods of working.

1. Quality

• To follow the group Business Management System

1. Equalities

• To uphold and carry out the duties of the post with due regard to the Company’s ‘Equal Opportunities and Dignity at Work Policy’.

1. Company Values

• To uphold the company values as set out in the Mission Statement.

• Overall responsible for technical operations of the assigned oil tankers.
• Ensure that the vessels achieve the necessary technical standards and performance.
• Manage the vessels certificates and documents to ensure they are systematically updated and stored.
• Prepare and manage vessels’ technical budget and monitor dry-dockings and other required repairs and maintenance jobs.

Requirements:

• Chief Engineer or Second Engineer (COC Class 1/Class 2)
• At least 2 years of experience as Technical Superintendent for Oil tankers.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Franchise Support Executive (PR Cum Marketing)

• Mon - Fri (8AM - 6PM)
• Tagore Lane Singapore 787502 (Upper Thomson)
• $2300 - $2500
• Remarks: 3 months probation | 14 days AL (increase 1 day after 1 year of service, Cap at 18 days | medical claims $30 per receipt up to $360 per year | Performance bonus available)

OBJECTIVES:
To ensure continuity and development of franchisee business and align with master franchise guidelines and to promote and close business relationship which helps to achieve target sales.

Job Description:

A. Franchise Support (PR - Public Relations)
1.To ensure continuity and development of franchisee business and align with master franchise guidelines.
2. Recruit franchisees.
3. Franchise Agreement legalisation
4. Regular audit and visitation to franchisee centres.
5. Liaison between franchisee and franchisor and maintain good business partnership.
5. Respond to enquiries and feedback pertaining to franchisee matters.
6. Organise franchise events.

B. Franchise Support (Marketing)
1. To promote and close business relationship with own centres and franchisees which helps to achieve target sales.
2. Respond to customer feedback and enquiries via the various channels (FB, Telegram, Email, etc.)

WhatsApp: https://wa.me/6596112291 (Kyra)

Email: [email protected]