Objective:

To provide comprehensive IT support services for client’s end-user experience, desktop support, basic network troubleshooting, and reporting, ensuring smooth and efficient operations. The IT Helpdesk Support Engineer will deliver timely, high-quality service to maintain and enhance the overall IT experience for end users.

Key Responsibilities

1. End-User Experience & Desktop Support

· Provide first-line support to client’s employees for all IT-related issues, including software, hardware, and peripheral troubleshooting.

· Set up and maintain desktops, laptops, and mobile devices, ensuring compliance with client’s IT standards.

· Assist with onboarding and offboarding processes, including user account setups, profile configurations, and deactivation of accounts.

· Troubleshoot and resolve technical issues both in-person and remotely, focusing on minimizing downtime and disruptions to business operations.

· Offer project support and solutions to enhance user experience, ensuring high customer satisfaction levels.

2. Basic Network Support

· Perform initial network troubleshooting (connectivity issues, VPN, Wi-Fi, etc.) and escalate unresolved problems to the network team.

· Collaborate with network administrators to ensure a stable and secure user environment.

3. Reporting and Documentation

· Log and manage helpdesk tickets efficiently in the ticketing system, tracking status, resolution times, and user satisfaction.

· Provide regular reports on helpdesk activities, common issues, resolution times, and trends to the User Experience Lead.

· Maintain clear and accurate documentation of procedures, resolutions, and frequently asked questions for both users and the support team.

4. Service Level Expectations

· Respond to user requests promptly, aiming for first-time resolution where possible.

· Prioritize and escalate issues according to defined service levels and criticality of business impact.

· Ensure high availability and excellent customer service to all client’s employees, fostering a positive user experience.

5. Overtime, Public Holidays, and Weekends

· If required to work overtime, weekends, or public holidays, the engineer must seek prior approval from the User Experience Lead.

Reporting Line:

The IT Helpdesk Support Engineer will report to the User Experience Lead, aligning with organizational objectives and enhancing end-user satisfaction.

Customer Focus:

The engineer will maintain a customer-centric approach in all interactions, emphasizing proactive communication, empathy, and efficient problem resolution to meet user needs and exceed expectations.

• Location: Balestier
• Working days: 5 days (Mon - Fri)
• Working time: 830am-6pm (Mon-Thurs) ; 830am - 530pm (Fri)
• Salary: $3300 - $3600

Overview:

This role is appointed by the Specialist Accreditation Board to oversee the accreditation of training departments and institutions in Singapore. This role is responsible for establishing and upholding the professional standards and quality of specialist training in Singapore including the evaluation of trainees' training and exit examinations.

Job Responsible:

• To provide secretarial support to the Specialist Training Committees/Residency Advisory Committee in monitoring and maintaining the training standards and deliverables

Requirement:

• Basic Degree in any discipline from a recognized University.
• Experience in providing administrative support and financial experience would be an advantage (but not essential).
• Good office skills in MS Office with experience in MS Word, Excel, PowerPoint applications.
• Must be able to perform in an environment dictated by deadlines.
• Immediate availability is preferred
• Able to work beyond office hours and on weekends/Public Holidays for meetings and events. (Time off given)

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

You will manage a reinsurance accounting and claims portfolio and supports the accounting operations within the Reinsurance CFO unit. This includes the responsibility for clients and complex reinsurance accounting and claims handling topics.

Based in Singapore on a 6 months' contract, you will actively contribute to process improvement and simplification initiatives (within the department and across different departments and interfaces) and participates in Quality Assurance (QA), quarter-closing activities and other special projects within the Group.

Your job:

Key Tasks:

• Provide leadership to staff in reinsurance accounting, technical accounting, claims handling and verifying completed work
• Enter and update complex treaties/losses
• Assist the manager with his/her disciplinary responsibilities
• Assume overall responsibility for the work area of the staff she or he supervises
• Support client discussions in the area of accounting and claims handling issues
• Help with or assuming a topic and process owner role in Reinsurance Accounting (if necessary on a global level)
• Contribute actively to and/or leading cross-unit projects and working groupsTransferring know-how, providing training within the unit (including in the International Organisation), and/or in the context of speaker activity for specialist reinsurance and Reinsurance Accounting topics (holding internal and external training courses – also in foreign languages where applicable).

Control Functions:

• Supervise and monitor a sub-team within the Regional Middle Office Centre
• Ensure consistency of account settlement and claims handling in the unit
• Systematically implement process simplification and optimisation
• Ensure, keep track of and further developing active portfolio management observing the QA guidelines
• Proactively monitor key performance indicators (overdue balances, unmatched cash, etc.) for the portfolio/markets responsible
• Prepare and perform accounting reviews at external clients’ place

Your profile:

• Bachelor's Degree in a relevant field, with at least 5 years' relevant experience in Reinsurance Accounting and Claims handling
• Understanding of the interdependencies of Reinsurance Accounting Global Processes and Global Rules
• Understanding of the internal control systems and the effects of compliance provisions, and an ability to provide concrete suggestions

Job Description

For Price Forbes Companies situated within the Asia-Pacific, you are required to provide support to the Broking Teams as required on the following: -

1. (Re)insurance New & Renewal Business and Endorsement Processing for all lines of business (Employee Benefits, Property, A&H, and Special Risks).
2. Assist with the preparation of slips for all markets involved on accounts.
3. Preparation of all (re)insurance related technical documentation, ensuring completeness and accuracy – Evidence of Covers (EOCs), Endorsements & Addenda.
4. Support with correspondence to clients and markets as required.
5. Maintain client files, ensuring all correspondence is correctly filed for ease of review.
6. Attend client or underwriter meetings as required.
7. Perform any other ad hoc duties as reasonably required by the broking teams.

Job Requirements

• Responsible for (Re)insurance New & Renewal Business and Endorsement non-financial processing as assigned.
• Review and verify placement documents and ensure accuracy against all correspondence.
• Ensure the insurers and reinsurers are in the approved security listings.
• Collate all documentation necessary to onboard new clients and markets.
• Ensure completeness of checklists.
• Ensure timely and accurate issuance of the (re)insurance related documentation, meeting service standards and document turnaround time.
• Brokers liaison.
• Update of pipeline and renewal tracking spreadsheets.
• Ensure accuracy of clients’ & market information
• Support annual audit and E&O review as a team.
• To handle filing and documentation, including annual files archive. Ensuring documents are saved and files are passed on to the others in accordance with Company Rules and Procedures.
• Perform any other duties as assigned.

Representing Price Forbes:

• Champion the PF name and core values.
• Represent PF with clients, agents, suppliers and other organisations.

Compliance:

• Comply with relevant legal, regulatory and compliance requirements, E&O compliance procedures and quality initiatives.
• Escalation of any potential E&O's to Division Head / Directors at the earliest opportunity.
• Ensure completion of all mandatory Company training and to deadline.

Knowledge Required:

• Detailed understanding and knowledge of Insurance & Reinsurance and relevant legal principles.
• Detailed understanding of the Company’s internal procedures and practices.

Requirements / Skills Required

• Diploma holder or equivalent with at least 3 years of relevant experience.
• Collaborative team working approach.
• Ability to prioritise and organise own workload.
• Ability to work under pressure.
• Ability to work with employees at all organisational levels.
• Accurate and attention to detail.
• Good written and verbal skills.
• Proficiency in Microsoft Office 365 (Outlook, Excel, Word) and Adobe.
• Only Singaporeans & SPRs need apply.

Administrative Duties:

• Handling administrative request and queries
• Prepare files for archiving and manage return and retrieval of files following firm guidelines
• Provide timely and accurate support to Director, with administrative support needs
• Perform other related duties as required

HR Support:

• Assist in the recruitment process by job posting, scheduling interviews, coordinating candidate assessments, and preparing interview materials
• Maintain employee records, including personnel files, attendance records, and performance evaluations
• Support onboarding and offboarding processes for new hires and leaving employees, including conducting orientation sessions and exit interviews.
• Assist with the implementation of HR policies and procedures
• Assist with facilitating mid and year end reviews
• Assist to coordinate employee training and development initiatives, including scheduling training sessions and tracking employee participation
• Act as a point of contact for employee inquiries regarding HR policies, benefits, and other related matters
• Compile data, information, reports and submit survey requests from Ministry of Manpower (usually on a quarterly basis).
• Prepare draft government claims on childcare leave, maternity leave and NS leave for Office Manager's review and submission
• Assist in the planning and execution of employee engagement activities, such as team-building events, recognition programs, and employee surveys
• Sending reminders and tracking
• Assist with the internship and practice training programme
• Participating in Career fairs and events
• Collaborate with the wider alliance HR team on projects and initiatives to support the overall strategic goals of the firm
• Assist in preparing payroll

Office Management:

• Submit invoices from vendors to the Accounts team and ensure timely payments
• File and affix signatures on approval forms, distributing them to staff and organizing them in folders
• Prepare offices for visiting overseas staff and manage stationery orders

Qualifications and Skills:

• Minimum Nitec in Business Administration, Human Resources, or related field preferred
• Previous experience in an administrative or HR role is advantageous
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to work independently and collaboratively in a fast-paced environment
• Attention to detail and a proactive approach to problem-solving

Headquartered in Singapore, Actxa Pte Ltd is a deep tech company founded in 2015 that leverages artificial intelligence to create next generation preventive healthcare solutions.

We are an affiliated company by common shareholders with Activate Interactive Pte Ltd which company logo appears on the top of this page.

Actxa creates evidence-based, personalizes health insights in the domains of physical activities, sleep quality, body composition, stress and recovery, heart health and blood glucose evaluation and monitoring.

To improve population health, Actxa establishes worldwide partnerships and research collaborations to develop critical preventive health models to help people avert chronic diseases such as diabetes and hypertension.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We have opportunities for you to grow your career path and are looking for talented professionals to join our team.

Further information about Actxa: https://www.actxa.com

Actxa is looking for Technical Product Manager (Consumer Electronic Products)

Internal Code: AX24005

What will you do?

1. Product Development:

• Project manage and oversee the end-to-end hardware product development lifecycle, from concept to production.
• Understand Software/Firmware integration and experiences in firmware specification review.
• Collaborate with firmware, software development team to ensure seamless integration between hardware and software components.
• Project scheduling and resource planning.

2. Production Management and Quality Assurance:

• Understand production process, drive and manage OEM/ODM factories for the entire production cycle including the RMA processes.
• Establish and enforce quality standards for hardware products, ensuring compliance with tender requirements, client’s specification and regulatory requirements.
• Establish effective QA/QC methodologies, standards and processes, conduct through testing, validation of hardware products and failure analysis.

3. Regulatory Compliance:

• Stay informed about industry compliance, regulations, and standards in consumer electronics.

4. Customer and Vendor Management:

• Work closely with key customers to ensure product features, delivery timeline and quality meet their requirements.
• Respond to key customers’ technical feedback and enquiries in a timely manner.
• Identify and engage with external partners, factory vendors, and suppliers for product design, development, testing and manufacturing.
• Establish cost efficient RMA processes with clients and vendors.

5. Innovation and Research:

• Stay abreast of the latest advancements in hardware technologies, AI, and preventive health to identify opportunities for innovation.
• Develop and maintain a technology roadmap for hardware solutions, keeping abreast of industry trends and advancements.
• Evaluate and recommend emerging technologies to enhance the company's competitive position.

6. Cross-Functional Collaboration:

• Work closely with clients, vendors, software development, data science, and product management teams to align hardware solutions to company’s goal and values.
• Collaborate with marketing and sales teams to communicate hardware features and benefits to clients and stakeholders.
• Collaborate research partners and institutions on the research and development that potentially create next generation preventive health technologies.

7. Team Management:

• Lead and mentor junior CE Product Engineers, ensuring they are equipped to deliver high-quality solutions.

What are we looking for?

• Bachelor's or advanced degree in Electrical & Electronic Engineering, Computer Engineering, or a related field.
• Proven experience in a team lead role with at least 5 years experiences in consumer electronic product development.
• Strong strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of compliance and regulatory requirements in the consumer electronic or healthcare industry.
• Familiarity or deep interest in wellness, health and AI will be an added advantage.
• Regular regional travel to vendors, partners and customers’ site is expected for this role.


What do we offer?

• Fun working environment
• Employee Wellness Program

Actxa Pte Ltd is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Actxa Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Actxa Pte Ltd.

Your personal data will be processed for the purposes of managing Actxa Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice ( https://www.actxa.com/privacy-policy ) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

We are seeking a skilled Cloud Infrastructure Engineer to manage and support our cloud infrastructure on AWS and HCC Cloud. This role is essential for ensuring high availability, performance, and security across our cloud environments. The ideal candidate will have extensive experience in cloud operations, Infrastructure as Code (IaC), disaster recovery, and continuous improvement initiatives to drive cost efficiency and scalability.

Key Responsibilities:

• Manage and support cloud infrastructure on AWS and HCC Cloud, ensuring optimal availability, performance, and security.
• Oversee and troubleshoot critical issues within cloud environments, providing Tier 2 and Tier 3 support as needed.
• Implement and manage Infrastructure as Code (IaC) using tools like AWS CloudFormation and Terraform.
• Define, implement, and test disaster recovery and business continuity plans.
• Drive continuous improvement by optimizing cloud infrastructure for cost efficiency and scalability.
• Ensure network security, including managing VPNs, firewalls, VPCs, and IAM configurations across AWS and HCC Cloud.
• Collaborate closely with development, operations, and security teams to establish CI/CD pipelines and adopt best DevOps practices.
• Monitor system performance, conduct capacity planning, and maintain thorough documentation of all infrastructure components.
• Possess a deep understanding of AWS services, including EC2, S3, RDS, VPC, IAM, CloudWatch, Lambda, and networking concepts.
• Proficiency in monitoring tools (e.g., CloudWatch, Prometheus) and security practices to manage VPNs, firewalls, and VPCs effectively.

Qualifications:

• Minimum 10 years+ years of experience
• Required: AWS Certified Solutions Architect (Professional)
• Required: AWS Certified SysOps Administrator (Associate)
• Preferred: AWS Certified DevOps Engineer (Professional)
• Strong expertise in cloud operations and IaC using AWS CloudFormation, Terraform, or similar tools.
• Demonstrated experience in disaster recovery and business continuity planning.
• Proficient in implementing and managing network security protocols across cloud environments.
• Excellent collaboration skills for working with cross-functional teams in a CI/CD and DevOps framework.
• Familiarity with monitoring and security tools, particularly AWS CloudWatch and Prometheus.

Tasks & responsibilities

• Send periodic reminders to clients on key matters using standard templates
• Serve as the main point of contact for client follow-ups
• Conduct research on for related information
• Identify and recommend further opportunities to expand client services
• Work closely with internal teams to offer additional support and solutions
• Maintain a tracking system to ensure timely follow-ups on outstanding tasks
• Handling office administrative duties and paperwork which includes data entry, copying, scanning & attending to e-mails, etc.
• Update and maintain proper filing systems and records
• Coordinate with colleagues to achieve department goals
• Other Ad hoc Duties assigned

Qualifications & experience

• Degree in Business Administration or Law. Other qualification will be considered
• Prior experience in relevant field will be an advantage
• Excellent written and spoken communication skills in English
• Proficiency in Mandarin required to liaise with Mandarin speaking clients
• Positive working attitude, pro-active, good team player and able to work independently with minimal supervision
• High attention to detail and accuracy in data entry and paperwork
• Possess strong honesty, integrity and confidentiality
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Able to work under pressure

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave upon confirmation
• Birthday Leaves upon confirmation
• Long service award and cash incentive for confirmed employees
• Annual salary review & performance bonus for confirmed employees
• Company reward incentives for confirmed employees
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Training & Development

HR cum Admin Assistant

• Working days : Mon - Friday 830am-530pm
• Salary range: $2,400 - $2,800
• Location: Changi South

Job Responsibilities

• Handle all office administrative work
• Handle all purchase , like stationeries, pantry needs, etc
• Handle company assets purchase, renewal of vehicle VPC, Road Tax and Insurance for vehicle and office.
• Assist with Invoicing.
• Perform incoming and outgoing process of staff
• Handle Directors expenses claim and administrative stuff like – booking of air ticket and accommodation.
• Perform any other duties and responsibilities as and when assigned by the superior or management

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibility

· Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.

· Support HQ and project sites regarding IT-related issues.

· Monitor and maintain in-house networks and servers.

· Manage and maintain computer hardware and software systems, Inventory, and deployment to users.

· Upgrade, install and configure new hardware and software to meet company objectives.

· Create user accounts and set up email accounts for new staff.

· Perform diagnostic tests and debugging procedures to optimize computer systems.

· Document processes, as well as backing up and archiving data.

· Develop data retrieval and recovery procedures.

· Perform any ad-hoc assignment as instructed by superiors.

Requirements

· ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields.

· Preferable with at least 1-2 years of relevant working experience in a similar role.

· Responsible, meticulous, fast learner.

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Full Title : Customer Service Executive

Location: Changi

Working days: 5 days
Weekday: 8am - 5.45pm
Salary: $2,300 - $ 2,800

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Technical Sales Engineer/ Product Sales Engineer

Location: Bukit Batok

Working Days: 5 Days

Working hours : 9am - 6pm

Salary : SGD2,200-3,500 (not inclusive of transport allowance, bonus/commission)

Job Responsibilities:

• Develop a thorough understanding of our complete range of product
• Responsible for preparing quotations, proposal according to customers' requirements
• Plan sales visits, customer calls
• Service existing clients and proactively identify and develop new customers and markets
• Conduct product training and presentation to customers
• Follow up on sales lead, sales orders and deliveries
• Provide application/product support to customers and internal sales team
• Provide post sale and presale application and sales support by analyzing and recommending solutions to meet customer’s needs.
• Using technical skills to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.
• Industry: Electrical & Electronics

Requirement:

• Diploma/ Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronic/
• Passion for automation, with creative and adaptive approaches

Skills

• PLC programmable logic controller programming, touch panel, Control And Automation

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

We are a signage manufacturing company at Loyang Drive. We are seeking to employ a Sales Support Admin.

Job Requirements

• Proficient in MS office & able to correspond through phone & email.
• Clear communication with client & internal department.
• Attend to sales enquiry on phone and walk in customer if any.
• Relevant work experience are welcome to apply.

Job Responsibilities

• Work closely with production team for ready items for either delivery/self collection/installation
• Check D.O against items for delivery/self-collection/installation tallies.
• Coordinate with clients on date & time of installation.
• Daily assign of various teams for the works assigned.
• Neat & clear minded on assigned items for proper record.

Interested applicants, please WhatsApp to 90097956 or email to [email protected]

Job Responsibilities:

• Will be assigned to a project to provide technical support and department relevant responsibilities.
• Assisting C&S lead/technical manager & in charge for all civil / structural engineering matters being tasked
• Attending and being proactive in design coordination meeting with consultants / client.
• Preparing and reviewing of shop drawings / materials / MOS
• Ensure drawing registry is maintained and latest drawings / BIM models are available for all parties involved (site staff, CTD, suppliers and subcontractors).
• Ensure transmittal forms / emails are issued for latest drawings / BIM models when issued to CTD, suppliers and subcontractors.
• To study & review drawings / specifications in identifying discrepancies and issue queries to consultants accordingly via RFI
• Resolve technical issues on drawings and liaise closely with Consultants, all trades and authorities.
• Ensure BIM team update the drawings / BIM Model with the latest information available timely.
• Upkeep all submission, response for the submission and approval. Monitor the status of the submission and pursue response from the relevant parties once the response is due.
• Prepare as-built drawings / BIM Model and compile O&M Manual for submission.
• Attending VDC for civil / structural related matters. Cross check BIM model with contract drawings.
• To ensure works are carried out in accordance with drawings, specifications and PE design.
• To ensure material testing are carried out in timely manner and as per the specifications.
• To identify and resolve any potential site issues at the work site from technical aspect
• Attending sub-con meetings and technical meetings for structural related matters; prepare and circulate meeting minutes in a timely manner.
• Ensure all structural submissions (as-built, ST COS etc) are done prior to TOP application.
• Work with senior, PM and Site Manager in planning and executing temporary works.
• Preparing as-built drawings and submission of O&M.
• Assisting senior for structural matters related to CONQUAS assessments / submissions.

Job Requirements:

• Degree in Civil / Structural or a related discipline
• A minimum of 3 years of relevant experience for Structural engineer & 6 years of relevant experience for Senior engineer
• Proficient in Microsoft Office, AutoCAD and proficiency in BIM.
• Understanding of structural engineering principles and practices.
• Knowledge of authority submission requirement
• Able to communicate with consultants, client, authority/government agencies and site supervisors.

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318
bayesrecruitment.com
EA License 10C5468 | EA Registration R2197948

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

We are looking for a Senior Technical Support Specialist with excellent communication and diagnostic skills.

As a senior technical support specialist, you will be required to lead a team of technicians to perform thorough product testing and evaluation, providing technical support and advisory to consumers and businesses in regards to any technical product enquiries.

Responsibilities:

• Conduct testing for new product/ software prior launching
• Provide repair, service and customer support during onsite visit
• Configuration of smart product setup
• Work independently to diagnose and troubleshoot any issues
• Record and update test report/ service report on a timely manner
• In-house repair and maintenance of PRISM+ product
• Support warehouse disposal activity
• Managing and leading a team of technicians in their daily activities
• Liaising with engineers to solve any technical fault
• Other duties as assigned

• Min 3 years of working experience as an onsite Technician or relevant experience working with smart home appliances product
• Singapore Class 3 driving license
• Willingness to perform overtime work when required
• Possess at least Primary/Secondary School/"O" Level, Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in IT, Electronics or equivalent.

Responsible for diagnosing and solving complex technical issues, conducting root cause analysis to prevent future problems.

Strong experience in dealing with local government clients in infrastructure space.

L1/L2 support and contribute as a team lead or member in various IT projects.

Coordinate with external vendors to ensure Service Level Agreements (SLAs) are met.

Ability to troubleshoot complex hardware and software issues.

Experience on in network management, server management, GCC cloud managed services.

Must have experience in managing Microsoft O365 services such as Exchange Online, MS Team and SharePoint Online.

Diligence, quality-focused, and analytical skills and proactive in contributing to organizational success.

Excellent communication skills and team collaboration.

The Role

Successful candidate will be participating in the implementation of new projects and providing day to day operational support of IT systems.

Key accountabilities

• Maintain and support new/ existing IT systems

• Ensure smooth running of the applications and resolve issues raised on a timely manner.

• Manage the change control process for the IT systems and ensure smooth implementation of system changes.

• Gather and analyze user requirements and propose the relevant solutions.

• Maintain and update the various documentation (e.g. requirements specifications, user guides) for the IT systems.

• Participate in all aspects of project implementation from initiation to roll out of the new system (design, build, testing, end user training, go live support, documentation)

• Resolve project issues with vendors and key stakeholders to ensure the smooth implementation of the projects.

Qualifications & Experience

• Degree in Computer Science / Information Technology or equivalent.

• At least 2 years experience in SAP FI/CO modules with good functional knowledge in AR, AP, GL, Bank Accounting, FA and Project Accounting.

• Technical knowledge required on SAP-ABAP programming, smart forms, BAPI, BDC and user exits.

• Able to independently handle requirement gathering sessions, prepare functional specifications and support testing activities for user sign-offs.

• Preferably with minimum of 1 full lifecycle implementation experience of SAP as Analyst/ Consultant

Interested candidates who wish to apply for the advertised position, please clock on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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· Create detailed 2D and 3D technical drawings based on specifications provided.

· Ensure drawings are accurate, detailed, and in compliance with industry standards, codes, and regulations.

· Review and revise drawings based on feedback or changes in the design, project scope, or engineering specifications.

· Ensure that all updates or revisions are correctly documented and communicated to relevant parties.

· Provide support to the project team during the implementation phase, which may include visiting job sites to verify measurements and ensure design accuracy.

· Research and recommend improvements to the system to ensure cost efficiency and effectiveness of our system based on current technology.

· Coaching the other staff on basic drafting.

Responsibilities

• Support the Technical Superintendent/Manager in planning, overseeing, and controlling budgets related to fleet repair and maintenance activities.
• Ensure vessels' certificates remain valid and systematically manage electronic documents in the system.
• Assist in the quotation and requisition process for services and stores as required.
• Aid in drafting technical specifications for ship dockings and maintenance projects.
• Analyze and track Planned Maintenance System (PMS) reports from vessels and follow up as needed.
• Monitor and manage the collection of month-end reports from the fleet.
• Undertake any other tasks or projects assigned by the Technical Superintendent/Manager.

Requirements:

• Diploma/ITE in Marine Engineering or a relevant field (candidates with maritime or engineering backgrounds are preferred).
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Ability to work independently with minimal supervision.
• Capable of delivering tasks efficiently and meeting deadlines.
• Strong team collaboration skills.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: LR364R9R

• At least 5 years IT experience as Level 1 Production Operations engineer.
• Strong analytical skills: The ability to analyze production processes and identify areas for improvement and optimization.
• Technical Proficiency: Profound knowledge of production systems issues and effective solutions to enhance operation efficiency.
• Problem-Solving Aptitude: A knack for troubleshooting production issues and devising effective solutions to enhance operational efficiency.
• Experience in Data Centre facilities, including temperature and humidity monitoring system, smoke detection and fire suppression systems, Uninterrupted Power Supply (UPS) units, CCTC, keypress units, etc.
• Familiarity with AWS tools such as CloudWatch, Cloud Trail, etc. would be an advantage.
• Able to work shift duties 24X7.

• Continuous Service Improvement: Add value to Data Centre Operations by identifying improvement opportunities to sharpen Production stability, stakeholders experience and overall service quality.
• Identifying opportunities for automation within production processes to streamline operations and reduce manual intervention.
• Timely escalation and communication of major incidents such as escalation matrix, leading, driving, facilitating, and chairing all investigation activities.
• Being accountable for resolving the incident with workaround or permanent solution.
• Participate in troubleshooting system and network connectivity problems before escalation.
• Monitoring production metrics and performance indicators to ensure targets are met.
• Ensuring compliance with safety and regulatory standards in production.
• Other ad-hoc duties as instructed.

Job Description: Maintenance Team Lead – SAP Treasury

Background

successfully gone live on several key modules: SAP In House Cash (IHC), SAP Treasury and

Risk Management (TRM), SAP Advance Payment Management (APM) as well as several sub

functions such as multi-lateral netting, cash flow analyzer, payment and receipt on behalf, FX

hedge cockpit…

Limited (HITL) is a regional treasury center of for Asia and it is also responsible for

centralizing and managing the business requirements of the system.

System provides various types of financing (Group Loan, Fund Placement, Reinvoicing and AR

Factoring), cash management (Cash Pooling and Netting), risk management (Foreign Exchange

Transaction and Guarantee) and corporate treasury outsourcing services to the company

companies.

The system is under continuous improvement and maintenance, ranging from operational

support to add new data and updating mapping tables, as well as configuring new features

arising from the dynamic context of corporate treasury, and performing regression testing linked

to regular system updates.

We are currently seeking qualified professionals to lead our Treasury operation system as a

Maintenance Team Lead.

Role and Responsibilities:

• Manage a team of System Operation/Maintenance Support based in various locations.

• Consolidate and allocate service requests related to system defect, system enhancements

and configuration changes to the operation Business support, operation IT support or

maintenance IT support.

• Advise and guide existing and new team members on SAP Treasury

• Monitor and track support team performance.

• Summarize cases and communicate to IT management team based in Japan as well as

business stakeholders based in Singapore,

• Escalate and track system defect with service providers and SAP,

• Review and approval internal documentation.

Requirements

• Around 10 years’ experience in SAP Treasury and Risk Management (TRM) and In House

Cash (IHC), preferably SAP S4 HANA.

• Solid SAP foundations with SAP FICO experience.

• Prior experience in handling support and application management support for a vendor or a

system integrator.

• Team leadership skills, promoting a sharing and learning culture across members.

• Ability to summarize large amount of information and communicate effectively to various

internal stakeholders.

• Ability to correctly understand business requirements and recommend optimal solutions.

• Problem solving oriented and able to articulate various solutions with pros and cons.

• Ability to work under tight timelines.

Responsibilities

• Oversee the technical operations and maintenance of assigned oil tankers, ensuring their compliance with safety, statutory, and company standards.
• Ensure vessels meet technical performance standards and maintain operational efficiency.
• Oversee the updating and organization of vessel certificates and documentation.
• Implement the company's maintenance plans and ensure their successful execution.
• Organize and manage vessel surveys, including class, statutory, and other required inspections.
• Coordinate and supervise dry-dockings, as well as any necessary repairs and maintenance work.
• Evaluate and support the ongoing development of the vessel crew’s technical capabilities.
• Develop and control the technical budget for vessels under management.
• Carry out additional duties as assigned by the management.

Requirements:

• Seagoing experience as Chief Engineer or Second Engineer on tankers (minimum COC Class 2 or 3), or 2+ years of experience as a Technical Superintendent for oil or bunker tankers.
• Strong ethics, professionalism, and integrity in all dealings.
• Proven leadership and management abilities, with strong teamwork and communication skills.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L84Y6953

Job Description for Applications Support

As an Applications Support staff, your primary responsibility is to ensure that the projects’ software

applications are functioning properly and meeting business requirements. You will work closely with

vendors, business users, and other IT teams to troubleshoot issues and maintain the applications.

Job Responsibilities:

1. Application Support: Provide first and second level technical support to end-users of the projects’

applications, troubleshooting and resolving issues in a timely manner.

2. Incident management: Monitor and manage the application support queue, ensuring that issues are

logged, triaged, and resolved within the defined SLAs.

3. Root Cause Analysis: Perform root cause analysis on application issues, identifying the underlying

cause and proposing solutions to prevent recurrence.

4. Release Management: Participate in the deployment of new application releases, ensuring that they

are properly tested and deployed in accordance with the change management processes.

5. Maintenance: Work with the vendors team to ensure that applications are properly maintained and

updated to meet changing business requirements.

6. Documentation: Create and maintain documentation related to the applications, including standard

operating procedures, and troubleshooting guides.

7. Collaboration: Work with other IT teams, such as infrastructure, database, and security, to ensure that

applications are properly integrated and secured.

8. Process Improvement: Identify areas for process improvement within the application support

function, proposing and implementing changes to improve efficiency and effectiveness.

9. Training: Provide training to end-users and other IT staff on the use and maintenance of the

applications.

Requirements:

 Strong analytical and problem-solving skills

 Possess positive work attitude, self-motivated in a highly demanding environment

 Excellent communication skills

 Able to work collaboratively with a diverse group of stakeholders

 Experience with application support tools and technologies

 Good understanding of software development and maintenance processes

We are seeking a knowledgeable Application support and QA engineer to monitor and maintain the

efficiency of our software applications. The ideal candidate must have a strong background in full-stack

web-technologies preferably React and Node JS.

Job Description

• Coordinate with the design and development teams to resolve complex application and system

issues.

• Troubleshoot and rectify application issues.

• Provide progress updates to the Managers.

• Perform root cause analysis to identify the reasons for the underlying issue.

• Plan and execute strategies and configuration changes to ensure optimal quality assurance for

all applications

• Monitor all alerts related to applications and provide proactive services.

• Managing code migration across environments to ensure continued and synchronized

functionality.

• Debug any server issues that impact application performance.

• Develop use-cases and test scenarios, perform functional, security, performance and automated

software testing on web and mobile applications.

• Prepare and maintain documentation for all issues and the implemented solutions

Requirements:

• 2+ years of experience in QA and support

• Experience with full-stack web-technologies like React JS, Node JS etc.

• Knowledge of the Software Development Process

• Working with databases and data manipulation

• Knowledge of Agile methodologies and testing techniques

• Adaptable technical knowledge and ability to perform multiple tasks at the same time

• Good written and verbal communication skills

• Passion for quality, performance, reliability and teamwork