KEY RESPONSIBILITIES

· Provide first-level technical support for our products, including troubleshooting and issue resolution.

· Monitor and maintain the operational status of the datacenter infrastructure.

· Respond to alerts and incidents in a timely manner, following established procedures and escalation paths.

· Perform routine datacenter operations tasks, such as equipment checks, environmental monitoring, and inventory management.

· Coordinate with internal teams and external vendors to resolve technical issues and ensure service continuity.

· Document and report incidents, activities, and maintenance tasks according to standard procedures.

· Contribute to the continuous improvement of support processes and datacenter operations.

WHAT WE ARE LOOKING FOR

· Prior experience in a technical support role, preferably in a product support or datacenter operations capacity.

· Strong understanding of IT infrastructure, including servers, networking, and storage systems.

· Ability to work effectively in a 24x5 shift environment, including nights, weekends, and public holidays.

· Excellent problem-solving and communication skills.

· Familiarity with ticketing systems and ITIL best practices is a plus.

· Relevant certifications in IT support and datacenter operations are advantageous.

Job Description

• Industry/ Organization Type: Manufacturing - Aerospace
• Position Title: Admin Executive (Sales Support)/ Admin Executive (Customer Service)
• Working Location: Loyang Way (Transport provided from Tampines MRT)
• Working Hours: 5 days (Monday to Friday, 8 AM to 5.15 PM)
• Salary Package: Basic Salary + Bonus (1.75 months)
• Duration: Permanent

Key Responsibilities

• Manage sales enquiries and prepare quotations for customers.
• Follow up on quotations for customers.
• Process Pick List.
• Provide general administrative and operational support to Sales team.
• Any other duties as and when assigned.

APPLY NOW!!!

• Min GCE 'O' level.
• Computer literate.
• Candidates without relevant experience are welcome to apply. Training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #62241 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• Provide IT technical support and troubleshooting of hardware, software, and networking issues for various users.
• To keep the software up to-date and responsive to the changing needs of each department.
• Establish, implement, and review IT policies, IT asset (hard and software) lifecycle policies, and standard and processes relating to the use, preservation and recovery of information assets to ensure proper usage, compliance and security
• Coordinate with vendors for provision of end-user support and escalate to vendor for desktop/laptop hardware repairs or software troubleshooting
• Develop and maintain installation and configuration procedures and system standards
• Set up AV/video conferencing prior to general meetings
• Perform inventory management and health check of software licenses, hardware, and other IT peripherals
• Ensure proper documentation of all IT infrastructure setups, software licenses, and any software modifications
• Design and conduct IT user training on systems under the IT Department's purview
• To ensure that all computer systems provide uninterrupted service especially to Operations user through timely IT support.
• To ensure that back-up data stored in an off-site location is regularly updated.

• Provide printer equipment demonstration, installation and technical support to customers and sales team
• Provide phone and on-site support, maintenance and servicing, trouble-shoot and repair of printer equipment and its supplied software
• Conduct regularly onsite equipment maintenance and servicing for members
• Develop training materials and conduct printer and software training to both external and internal customers
• Provide printing service support to customers and sales team
• Provide administrative support to ensure proper filing of service records

Core Key Responsibilities

•Investigate production issues, respond based on production defect severity SLAs

•Manage and respond to users on timely manner.

•Log incident ticket for production issues and user queries

•Follow up on defect and incident closure and meet incident closure KPI

•Make sure system availability as per respective agreed SLA

•Ensure daily start of day(SOD) and end of day(EOD) execution for supported applications complete successfully

•Provide support for annual Disaster Recovery (DR) exercise for supported applications

•Provide support to System Engineers on server level patches / upgrade as and when applicable

•Knowledge with 3rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor

•Knowledge with Market Data, and Geneos monitoring setup and dashboard configuration

•Ensure application incident & task documentation is properly updated for each production release

•Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

•Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or unix shell or DB scripts etc

•Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

•Good to have understanding and experience of ITIL methodology [service operation]

Key Requirements

•Prior hands-on production support experience of OPEN Systems/AS4000

•Good support knowledge in either one of the retail or wholesale payment or customer information systems

•Willing to work in onsite shift-support model [24*7]

•Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation

•Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation

•Strong written, oral communication skills and able to manage user

•Ability to easily adopt to any technology / environment

•2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform

•Be able to work in fast paced and high-pressure working environment

•Willingness to work across platforms – UNIX / open, AS/400 and mainframe

Mon to Fri office hours

hybird work arrangement, 3 day office, 2 days WFH. 3k, max 3.2k + 1 month completion bonus

1) After-Sales Services

• · Correspond with clients by phone, email or facsimile for projects and other related matters.
• · Key contact window for client’s procurement group for spare parts and supervisor requirement.
• · Work as an overall account manager for the assigned client/s.
• · Review commercial contract terms & conditions
• · Prepare quotes and PO, both technical and commercial.
• · Responsible for following the rules assigned for determining margin and other considerations.
• · Be proactive in liaising with customers/vendors, procurement and engineering department to prepare quotations, etc. for after-sales services.
• · Arrange & attend meetings with in-house engineers, sales persons, etc.
• · Coordinating with client & accounts team for timely preparing and processing of invoices. Responsible for tacking invoices and timely payments.
• · Timely reporting of business activities and sales forecast to business group.

2) Data Management

• · Record keeping of all the technical communication, history of equipment, Changes & upgrades
• · Enter data and maintain project records and files
• (Mainly in electronic copy, including hard copy)

3) Administrative Support

• · Support group leaders for carrying out administrative jobs, such as record keeping, taking notes and providing MOM, arranging for travels etc.

Min Diploma and above

No experience needed as training will be provided.

Interested candidates, please email your resume to [email protected]

Jonathan Lim Jia Xiang

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R22110657

Address: Tuas West (P/U from Jurong East MRT & Choa Chu Kang MRT at 7am)

Working hours: 8:00am to 5:15pm (Mondays to Fridays)

Job Responsibilities

• Acquiring and developing product, Company and industry knowledge by self-tuition, and attending training courses that are identified.
• Assisting in developing sales opportunities and maintaining a high Company profile.
• Processing and managing sales orders.
• Generate sales order schedules from templates when required by customer.
• Maintaining regular and frequent contact with customers by Outside Sales.
• Promoting and providing continuous and effective after-sales support.
• Liaising with other departments with regard to pertinent day to day operations and orders in hand.
• This will include progress reporting, monitoring of shipping / logistics, preparation and expediting of sales orders, shipping instructions, and invoicing.
• Generating request documentation for procedures and service manuals, and liaising with service department and customers to ensure correct and timely availability of manuals / procedures.
• Sourcing drawings, technical information, and data as required.
• Liaising with Aftermarket on customer requirements for customer property or rental tools.
• Participating in production meetings sales order review meetings.

Job Requirements

• Diploma in Business or Technical discipline
• Intermediate knowledge in reading and interpretation of drawings (technical and mechanical)
• Intermediate knowledge of offshore operation.
• General understanding of Core products including Subsea Wellhead Systems, Conductor and Casing Connectors Joints, Mudline Equipment and Rental Tooling.
• 3-5 years experience in the Manufacturing sector

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc
Recruiter (R23113787)
EA License No. 99C4599

Highlight

• Top-notch Exadata specialist Experience in RAC, ASM, Dataguard, Infiniband switch, storage cell

• Experience in Exadata health check, migration, resource management and patching/upgrade

• Expertise in database performance tuning Expertise in Backup and recovery Basic

Requirement

• 10-12 years of production support experience as Oracle DBA with at least 6 years of strong experience on Exadata platform

• Demonstrable experience of managing high-performance, high-capacity databases in a critical production environment.

• Solid Oracle 11gR1/R2 RAC experience including build, general administration, troubleshooting (Break/Fix) and performance tuning skills

• Experience in Clusterware (GRID Infrastructure) - CRS management and configuration Skilled in Oracle ASM and Dataguard administration

• Expertise in SQL & Database Level performance tuning skills Expertise in backup and recovery and migration using RMAN, datapump and export/import.

• Experience in maintenance and management of databases using Oracle Enterprise Manager Grid Control.

• Experience on Solaris, Linux and AIX OS including strong shell scripting skills. Willingness to work in 24*7 Global support model.

• Aid development teams for analyzing issues.

• Excellent troubleshooting, diagnostic & analytical skills.

• Excellent communication & coordination skills is required. Strong initiative and sense of ownership.

• Expert knowledge of database scripting and automation technology

• Excellent written and verbal communications

• Experience working with offshore vendors Builds positive working relationships, works collaboratively with other team members, and is a team player.

• Experience in a large corporate environment Competent in Change/Release Management ( ITIL based – preferably ITIL Foundation Certified)

Responsibilities

• Assist team in IT planning and procurement
• Coordinate with equipment vendors and 3rd part suppliers
• Provide users with hardware/software support including network, Server and PC troubleshooting.
• Maintain and proactively improve the IT infrastructure of the company to avoid disruptions to operations. The
• infrastructure covers office equipment like personal computers, network, servers, printers.
• Manages, administers and provides support for network infrastructure and network/firewall/VPN change requests.
• Manages IT infrastructure related projects and services.
• Overall responsible for, procure and maintain inventory of the necessary hardware
• Escalation point for IT operations matters, pertaining to system, network and voice services
• Manage network capacity and email administration such as creating/maintaining user ids and email addresses.
• Responsible for the stable operation of the in-house computer software systems and network connections.
• Other responsibilities / special projects will be assigned as required

Requirements

• Minimum Qualifications Higher Nitec in Computer Science/Infocommunication/Internetworking or related disciplines
• At least 1 year(s) of relevant experience in network & Internet services, computer & mobile devices and information system
• In-depth hands-on experience in configuring and troubleshooting routers and switches network equipment as well as FortiGate firewall and its implement in corporate as well as hosting networks.
• Linux, Mac and Windows Admin skills.
• Knowledge in managing and configuring virtualization environment, KVM, Hyper-V, Vmware.
• Admin experience in Office365, LDAP, Active Directory, AzureAD
• Experience with various open-source monitoring tools
• Excellent troubleshooting, problem-solving and analytical skills.
• Good communication skills
• Teamworking skills
• Willing to learn attitude
• 1 year contract (convertible to perm)

Why Us?

• Make a positive impact to the world’s economy by creating a World without Currency Borders™
• Team Innovation Mindset, People-Oriented
• Challenging environment, offering great opportunities to learn and grow
• Creative and Innovative Workplace

Responsibilities of the Job:

• Immediate handling of incoming vessel purchase orders
• Send orders to appropriate suppliers for quotes.
• Price negotiations and order follow-up with suppliers
• Evaluate incoming quotations and confirm supplier selection following Superintendent/Technical Manager or higher authority permission.
• To work closely with the warehouse and suppliers to ensure on-time delivery.
• Send instructions to the supplier.
• Keep the vessels and Vessel Managers informed of any delivery.
• Contact with the port agents of the vessel
• Clearance through customs
• Based on the practical arrangements made by the Vessel Manager, make the necessary official bookings for service and repairs.
• Maintain and update the supplier's database across many platforms.

Requirements for the Position:

• A self-motivated worker with at least three years of experience in the marine industry is required.
• Have initiative and the ability to multitask
  resourceful and skilled at negotiating
• IT savvy
• Capable at working with ERP

The Opportunity

• Opportunity to work with an Established Hospital! Providing user support on new clinical systems for the medical staff, training will be provided
• 5 days office hour (On call support duty and shift hours support base on rostering)
• No experience is welcome to apply, strong passion in healthcare industry

Job Description:

• Provide clinical support for clinical systems
• Provide both on-site and off-site clinical support to the end-users
• Assist users through the problem-solving process
• Participate in testing clinical systems for implementation
• Gather feedbacks to improve the clinical systems
• Conduct and facilitate users training session
• Provide 24 x 7 on-call application support to users (Only during system implementation stage)

The Talent:

• Nitec or Diploma in a healthcare discipline (nursing, allied health, medicine)
• Min 1-year continuous clinical experience in any healthcare organization
• Customer service experience will be added advantage
• Candidate with prior experience in healthcare or hospital environment is a plus!

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Administrative & Operations Assistant | Import and Export Shipping | Logistic Support | Orchard

• Salary: $2000 - $2600
• Working Location: Ngee Ann City Tower, Orchard
• Working Hour: Monday - Friday (8.30am - 5.30pm)

Job Description:
General administrative duties

• General upkeep of the office.
• Requisition of office equipment and supplies.Manage and order office stationaries & pantry supplies.
  Liaise with suppliers on printing of name cards and letterheads, office equipment, office broadband, etc.
  
• Data-entry, general filing, scanning & photocopying.
• Run errands - banks, etc.
• Perform ad-hoc duties as and when required.

Operations duties

• Preparations of Import and Export shipping documents
• Coordinating between suppliers, vendors and customers.

Job Requirements:

• At least 1 year of relevant experience

For complete list of jobs opportunities please visit

Supreme Full Jobs List

Part Time / Contract Staffing Telegram Group

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

KEY RESPONSIBILITIES

· Provide second-level technical support for datacenter and building networks, including WAN and LAN environments.

· Manage and maintain firewall systems, ensuring security policies and configurations are up to date.

· Troubleshoot and resolve issues related to various network devices, such as routers, switches, and load balancers.

· Collaborate with cross-functional teams to implement network changes and upgrades.

· Monitor network performance and security, identifying and addressing potential vulnerabilities and risks.

· Participate in the design and implementation of network solutions, ensuring scalability and reliability.

· Document network configurations, changes, and incidents according to standard procedures.

· Contribute to the continuous improvement of network support processes and best practices.

WHAT WE ARE LOOKING FOR:

· Proven experience in a network support role, with a strong focus on datacenter and building networks.

· In-depth knowledge of firewall management and experience with firewall technologies, including Checkpoint and Palo Alto.

· Proficiency in supporting a variety of network devices, including Cisco routers and switches.

· Familiarity with WAN and LAN technologies, including routing protocols and network segmentation.

· Strong troubleshooting and analytical skills, with the ability to diagnose and resolve complex network issues.

· Relevant certifications in network technologies, such as CCNA, CCNP, Check Point Certified Systems Administrator (CCSA), and Palo Alto Networks Certified Network Security Engineer (PCNSE), are advantageous.

EA License No. - 14C6941

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Technical Support Consultant (L2) plays an important role in making sure that happens.

The Technical Support Consultant (L2) handles escalated support requests from Service Desk Support Consultant (Level 1) where they can’t handle as well as any projects that require on-site implementation.

When help is needed, the Technical Support Consultant (L2) can turn to the Team Leads and Technical Manager for guidance and support.

Role and Responsibilities

• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation & removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work though our Ticketing System
• Make sure that Client Documentation in well maintained
• Split tickets that have several issues into their own individual ticket
• Make sure that tickets aren’t “stale” throughout the process
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work though our Ticketing System
• Make sure that Client Documentation in well maintained
• Split tickets that have several issues into their own individual ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resource to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require Team Leads or Technical Manager support
• Work with Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and Clients
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks
• Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively
• Undertake other duties as required by the Service Delivery Coordinator, Service Delivery Manager

Qualifications and Education Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent)
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

• Provide technical support in the area of database administration, focusing on technology, strategy and operations
• Should be well versed in diversified database technologies – SQL,
• Should have working experience of SQL Server versions 2005, 2008, 2008 R2 and 2012
• Installation, configuration and Upgradation of SQL Server software, Service Packs and Hotfixes
• Ability to implement and troubleshoot High Availability Techniques Like Always on, Database Mirroring ,Cluster Management, Log Shipping and Replication
• Should have experience on Query Optimization and Query Execution plan Analysis
• Ability to understand T-SQL queries and business logic implemented in Stored Procedures
• Monitoring and Alert Setup
• Tuning, Indexing and optimizing databases
• Expertise in using the ADutilities (adpatch, adadmin, rapid clone, autoconfig, merging patches)

Job Description:

• Assist and report directly to Facility Operations Manager in all operation & maintenance concerns:

- Oversee the facilities management within the premises

- Compiling the monthly utilities report and tabulations

- Monthly M&E reports

- Assist to develop and implement of Standard Operating Procedures (SOP) as and where necessary

• Interfacing with the clients:

- Attend monthly meeting with client & prepares the minutes of the meeting

- Providing updates on ad-hoc and outstanding issues

- Attending to clients feedback or requests

- Coordinates the preventive and corrective maintenance works schedule with the contract and client.

• Coordinate and manage projects:

- Provide costing and proposals for ad-hoc works/projects

- Evaluate the quotations submitted by contractor and provide a formal quotation to the client

- Inspect works carried out are proper and in satisfaction

- Liaising and managing contractors

• Leading the on-site technical teams:

- Provide guidance, training and supervision to technical staffs to ensure proper execution of assigned task

- Planning of maintenance schedule

- Review and planning monthly maintenance schedule

- Oversee all work is carried out timely and smoothly by the staffs

• Any other ad-hoc assignments assigned by the Management.

Job Requirements:

• Relevant qualifications from a recognized institute with minimum 3 years relevant experience.

Interested applicants please apply through this link:

https://eleave.cbm.com.sg/TimeSolution/Recruit/JobListing.aspx

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Roles & Responsibilities

• Single point of contact for all IT issues and escalations.
• Relationship Management able to engage and resolve IT infrastructure technical issues for senior executive VIP stakeholders with least turnaround time.
• Excellent troubleshooting skills on Windows 10, Azure, AD, SCCM, Ivanti and 0365.
• Experience of using elevated privileges.
• Extensive knowledge of Autopilot Intune Build.
• Hands on experience of SCCM Application Deployment.
• Hands on experience of managing Active Directory EUC GP Management.
• Hands on experience of Citrix Storefront and VDI provisioning.
• Prior experience of troubleshooting Zscaler VPN issues.
• Experience in modern EUC/services hosted on Azure.
• Good awareness of Ivanti Control App Controls.
• L1 support for Legal & General business applications (Bloomberg, Refinitiv Eikon, Lipper, Macrobond, Tradeweb).
• Experience of using GTA Remote Console and able to diagnose and resolve technical incidents remotely.
• Able to diagnose and resolve Dell Laptop Hardware faults.
• Able to resolve faults with all Microsoft Products such as Teams, MS Office and O365.
• Troubleshoot and resolve technical problems relating to facilities - wireless networks, peripheral device such as printers, scanners, and mobile/smart phones.
• Stakeholder and Vendor Management skills and able to work with global teams for resolution of incidents.

Must Have

• Excellent knowledge of Windows 10 O/S
• Excellent communication skills and able to converse with management at all levels.
• Troubleshooting skills and able to resolve problems independently.
• Good knowledge of AD and other EUC tools outlined above.
• Flexible working hours as per business requirements.
• ITIL Service Framework.

Good to Have

• Windows 10 Tech Support
• ITIL Certified
• Work Experience in Insurance Domain

JD for Bid Support Specialist

DSA is searching for a Bid Support Specialist to join our Singapore office to support our growing business in Singapore. You will be working closely with the Business Development Manager and Project Managers

Keeping our focus on growth, we are looking for self-driven individuals who can identify opportunities and are able to position the DSA brand and value to our customers.

Roles And Responsibilities

• Assist the new business department with the sales process
• Assist in all aspects and stages of the bid, including initiation and planning, kick-off, solution definition, content development, response consolidation, team reviews, quality control, management review and authorization, package and delivery, post-submission administration, bid revisions, bid awards and win/loss review.
• Deliver a weekly report on the status of open opportunities
• Ensure consistent bid documents across professional services bids.
• Ensure that the pre-sales and bid management workflows are followed, and documentation is stored in the proper location
• Ensure all submission documentation is properly completed and signed off by authorised signatories.
• Ensure proper documentation of every bid after tender submission.
• Coordinate with internal stakeholders and subject matter experts for inputs where necessary.
• Pose an understanding of client’s RFP/tender objective, client’s pain points and our competitive advantage.
• Support client pitches when necessary.
• Perform other related duties as requested.

Requirements

• Diploma/Degree in Finance/Accounting/Business/Management or related areas
• More than 2 years of relevant experience in government or commercial bids preferred
• Highly familiar in Microsoft Office Applications esp. Excel, PowerPoint
• Strong analytical and eye for detail
• Good communication and interpersonal skills
• Ability to work in fast pace and stressful environment
• Past working experience in IT sector or MNC is an advantage

NOTICE

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Consequences of Not Providing Personal Data for Transaction/Service/Application

Please be noted that should you not consent and provide us with the relevant personal data to fulfill the “Purposes” of collection, use and disclosure of your personal data by Decision Science Agency Pte Ltd, it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.

You may refer to and access our website https://www.decision-science.com/#privacy-policy for more information.

Our client is an innovative payment solutions company. They are looking to hire production support engineer.

Responsibilities:

• Investigate the root causes and recommends the actions to be implemented.
• Ensurethe necessary developments to resolve the anomaly.
• Ensure the performance of unit tests and writes the documentation corresponding to the modifications made.
• Ensurecompliance with commitments in terms of deadlines and the quality of the work provided.
• Ensure compliance with standards specific to its activity.
• Contributeto the improvement of his team's indicators to improve the quality and image of the company.
• PerformOn-site support missions, provides first level support training.
• Ensurecompliance with the development standards chosen by company within the framework of its activity.
• Advocate development axes for specific maintenance procedures.

Requirements:

• Bachelor’s Degree in computer Science or equivalent studies/ experiences
• Minimum 5 years of relevant support experience related to Payment / Finance Industries
• Strong analytical and problem-solving skills
• Proficiency in programming language (JAVA, PL/SQL, LANGUAGE C, ANGULAR, DEVOPS…) , framework, UI technology
• Proficiency in Incident Management, Problem Management, Change Review and Deployments.
• Working knowledge and troubleshooting ability of database engine
• Excellent communication and inter-personal skills to manage functional and technical stakeholders across multiple business units

Interested candidates are requested to send their resume to [email protected]

Key Responsibility

As Technical Delivery Manager (TDM) for Data Governance initiatives, you will be responsible for overseeing and ensuring the successful implementations. The role involves coordinating with cross-functional teams, understanding business requirements, and ensuring the alignment of technical solutions with data governance objectives. Key responsibilities for this role are:

•

Project Leadership: Lead planning, execution, and delivery of Business Glossary, Metadata management and Data lineage solution, ensuring alignment with organizational goals and objectives.

•

Requirements Analysis: Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.

•

Tool Selection and Implementation: Oversee selection and implementation of metadata management tool, ensuring it meet the organization's needs and integrate effectively with existing systems. Conduct POCs involving new data technologies. Prioritize implementation scope for incremental coverage; Independently install, customise and integrate software packages and programs. Maintain and recommend software improvements to ensure a platform centric management of software applications

•

Lifecycle Management: Manage full lifecycle of metadata management and data lineage initiatives, from conception and design to implementation, maintenance, and optimization of end to end data lineage extraction; provide remediation for broken data lineage across multiple technologies, products and platforms. Review & deliver documents such as solution design, program specifications for target solutions

•

Cross-Functional Collaboration: Work closely with cross-functional teams, including data stewards, IT professionals, and business analysts, infrastructure & information security teams, to ensure a cohesive and integrated approach to metadata management and data lineage; Create frameworks, technical features which helps in establishing end to end data lineage for Critical Data Elements

•

Quality Assurance: Implement quality assurance processes to ensure the accuracy, consistency, performance & SLA monitoring and completeness of metadata and data lineage information in SIT, UAT and production environment

•

Vendor Management: Coordinate with vendors providing metadata management solutions, overseeing their contributions to the successful implementation of the projects.

•

Project Management & Risk Management: Plan, execute, and deliver metadata management and data lineage projects within scope, on time, and within budget. Identify and mitigate risks associated with metadata management and data lineage projects, ensuring compliance with industry standards and regulations.

•

Training and Documentation: Provide inputs for training programs and ensure documentation to enhance understanding and adoption of metadata management and data lineage best practices within the organization.

•

Performance Monitoring: Establish key performance indicators (KPIs) to monitor the performance of metadata management and data lineage initiatives, making adjustments as needed to meet objectives.

•

Stakeholder Communication: Maintain transparent and effective communication with stakeholders, providing regular updates on project progress, challenges, and resolutions. Convey technical concepts to non-technical stakeholders in simple ways.

•

Continuous Improvement: Drive continuous improvement initiatives, staying abreast of industry trends and emerging technologies to enhance Business Glossary, Metadata management and Data lineage capabilities within the organization.

Technical & Functional Skills

Technical Skills

•

8+ years of experience in implementing data governance solutions with a strong background in deploying such solutions, encompassing both on-premise and cloud-based models.

•

Metadata Management Tools: Proficiency in using metadata management tools such as Informatica IDMC, IBM Watson Knowledge Catalog or equivalent tools (Collibra, Alation, Solidatus)

•

Data Lineage Tools: Experience with data lineage tools like Informatica IDMC, IBM Manta or similar solutions to establish and visualize end-to-end data flows. Identify and build both business and technical lineage, including strategies for fixing lineage breaks

•

Database Technologies: In-depth knowledge of various database technologies, including but not limited to Hadoop, Teradata, SAS, Oracle, Postgres, and Cassandra DB.

•

ETL/ELT Tools: Expertise in ETL/ELT tools like Informatica PowerCenter, SSIS, and other data integration platforms to understand and document transformation logic.

•

Scripting and Programming: Proficient in scripting languages (e.g., Bteq scripts, Spart ETL) and programming languages to support metadata extraction and manipulation.

•

Cloud Platforms: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their services relevant to metadata management and data governance. Strong background in addressing security considerations for cloud-based implementations is crucial, demonstrating the ability to design and implement secure solutions in alignment with industry standards.

•

On-Premise Container Solutions: Expertise with Red Hat Open Container Platform; showcasing proficiency in overcoming complexities related to deploying, managing, and optimizing applications in this environment. Integrate various components seamlessly and ensure a cohesive and efficient operation within the OpenShift cluster

•

Visualization Tools: Experience with data visualization tools such as Qlik, Microsoft Power BI, Tableau to create intuitive representations of metadata and data lineage.

•

Knowledge in Data modelling, working with calculations, leveraging the Set Analysis

•

Experience in Implementing RBAC policies for various user groups such as Data Owners, stewards, consumers/stakeholders etc within the metadata management tool

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Implementation of out-of-the-box as well as custom workflows, user personas, custom reports / dashboards within the metadata management tool

•

Functional Skills

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Business Glossary Management: Strong understanding of business glossary concepts and the ability to work with business stakeholders to define and manage business terms and their relationships.

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Data Governance Frameworks: Knowledge of data governance frameworks and best practices, including BCBS239, and the ability to implement governance policies for metadata and data lineage.

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Regulatory Compliance: Understanding of regulatory requirements related to data management, ensuring compliance in metadata and data lineage implementations.

•

Should have worked in large scale data warehouse & on-premise Power BI, Qlik based visualisation

Other Critical Skills

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Strong analytical and problem-solving skills to address challenges related to metadata quality, data lineage accuracy, and overall data governance effectiveness

•

Fast Learner, enjoy analytical and data modelling work and proactive in providing solutions

•

Good interpersonal and communication skills with attention to details

•

Be forward looking and agile to adapt to changing bank’s needs and dynamic working environment

•

Identify ideas to improve system performance and impact availability

•

Embrace tackling and resolving complex technical design issues

•

Possess strong problem solving and decision-making skills while exercising good judgment

•

Ability to work on multiple projects at a time

•

Be able to work under pressure and manage deadlines or unexpected changes in expectations or requirements

•

Ability to work in a team distributed across multiple locations

•

Qualification / Certifications

•

Degree in Computer Science or related discipline

•

Certification of leading data governance product providers (Informatica, IBM, Alation, Solidatus, Collibra etc.)

JD:

• Maria DB database administration skills
• Overall knowledge of different databases
• Degree from an accredited college / university
• Relevant certifications
• Excellent communication and inter personal skills
• Be able to work with multiple teams to setup the Servers, Database, CI/CD, Backup Setup and Verification , Alert Monitoring Configuration, Aldon Setup etc
• Good Documentation skill and be able to handover the systems to GIS Team.

THE COMPANY

Our Client is in the heavy machinery industry with a strong presence in APAC and Singapore. They are looking for a Technical Engineer to join their team in Singapore, reporting to the Manager.

THE ROLE
The Technical Engineer is responsible for:

• versee machinery commissioning and handover, including accessory assembly, at customer jobsites.
• Deliver comprehensive application, operation, and basic service training to customer, demonstrating a hands-on approach as necessary.
• Collaborate in sales and marketing efforts, conducting demonstrations to promote key equipment, and provide valuable recommendations to product managers for continuous improvement based on jobsite experiences and customer feedback.

REQUIREMENTS

• Diploma/ bachelor’s degree in engineering (Electrical/ Mechanical/ Mechatronic Engineering) or related field.
• Min 5 years working experience in heavy/ construction machinery, etc.
• Able to travel frequency.

If you are interested to explore this opportunity, you may send your updated CV to me at [email protected]

We thank you for your interest in this position. Due to the anticipated overwhelming responses, we regret that only successfully shortlisted applicants will be contacted.

Piengpit Sangprabpai (Nan)

EA No.: R1985435

Hudson Global Resources (Singapore) Pte Ltd

EA Licence: 18S9265

• As an Entry-Level Infra Tech Support Practitioner, you will be responsible for the day-to-day IT Infrastructure Operations. You will be required to provide support to the team and ensure that the IT infrastructure is running smoothly. Your primary skill in IT Infrastructure Operations will be utilized to ensure that the project is completed successfully.
• Provide technical support for IT infrastructure operations.
• Ensure that the IT infrastructure is running smoothly.
• Collaborate with the team to ensure that the project is completed successfully.
• Troubleshoot and resolve any issues that arise during the project.
• Ensure that all work is completed within the project timeline.

Top 3 Mandatory skills

1. IT Cloud Infrastructure Operations

2. Full Stack experience (NodeJS, ReactJS) 3. AWS Cloud administrative skills, AWS Developer associate or AWS Administrator SysOps certified

1. Service management

2. DevOps pipeline understanding

3. System integration background

4. Incident Management

5. Problem Management Skills which are good to have / optional

1. Service management

2. DevOps pipeline understanding

3. System integration background

4. Incident Management

5. Problem Management

WHO WE ARE:

PALO IT is a global innovation and software development company dedicated to helping organizations craft tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 16 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico, Colombia, Spain and the United States).

We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore, Hong Kong and Mexico, currently working towards certification across all other locations.

YOUR ROLE:

We are offering an exciting opportunity for Principal Architect to join our innovative, fun and dynamic team. You’ll work alongside our Tech Hive to use your talents in software development, application architecture, design thinking and problem solving to help create rapid prototypes and enable the rapid acceleration of ideas. We are looking for someone who is a creative individual with deep technological expertise, business acumen and software development background. Ideally an individual who is resourceful, detail oriented, looking for the excitement that comes from working hard - and wants to work with a team who feels the same way. Your work will make a direct impact with our project teams and business stakeholders and provide technical expertise that enables innovation.

YOUR RESPONSIBILITIES:

• Provide strategic guidance: Collaborate with clients to understand their business objectives and develop architectural strategies to align technology solutions with their goals.
• Lead architectural projects: Lead the design, development, and implementation of complex and large-scale architectural projects, ensuring they meet client requirements, budget constraints, and industry best practices.
• Conduct assessments and audits: Evaluate existing technology systems, applications, and infrastructure to identify areas for improvement, recommend solutions, and provide guidance on architectural enhancements.
• Provide technical expertise: Serve as a subject matter expert in specific architectural domains, such as cloud computing, data analytics, cybersecurity, or enterprise architecture.
• Oversee architectural standards: Develop and maintain architectural standards, frameworks, and methodologies, ensuring consistency, scalability, and reusability across projects and clients.
• Collaborate with cross-functional teams: Work closely with project managers, developers, engineers, and other stakeholders to ensure effective collaboration, coordination, and delivery of architectural solutions.
• Mentor and guide junior architects: Provide guidance, mentorship, and technical leadership to junior architects and team members, fostering their professional growth and ensuring the quality of deliverables.
• Stay updated with industry trends: Continuously research and evaluate emerging technologies, trends, and best practices in the architectural field, incorporating innovative solutions into client engagements.
• Support business development: Collaborate with business development teams to identify new opportunities, contribute to proposals, and engage in client presentations or discussions.

WHO YOU ARE

• Education: Bachelor's or Master's degree in Architecture, Computer Science, Information Technology, or a related field. Additional certifications in relevant areas (e.g., TOGAF, AWS Certified Solutions Architect) are advantageous.
• Professional experience: Several years (typically 10+ years) of experience in IT architecture, including experience in a consulting or advisory role.
• Architectural expertise: In-depth knowledge and experience in various architectural domains, such as application architecture, infrastructure architecture, data architecture, or security architecture.
• Project leadership: Proven track record of successfully leading and delivering complex architectural projects, demonstrating strong project management skills and the ability to manage multiple initiatives simultaneously.
• Technical skills: Proficiency in relevant technologies, platforms, and tools, such as cloud computing (e.g., AWS, Azure), enterprise applications, databases, networking, and security.
• Strategic thinking: Ability to understand business needs, translate them into architectural strategies, and provide recommendations that align with organizational goals.
• Communication and collaboration: Excellent interpersonal, communication, and presentation skills to effectively communicate complex architectural concepts to technical and non-technical stakeholders and work collaboratively with cross-functional teams.
• Leadership and mentorship: Strong leadership skills with the ability to inspire, mentor, and guide junior architects and team members, fostering a positive and collaborative work environment.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

WHAT WE OFFER:

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits in Singapore, check out our careers page (https://www.palo-it.com/en-sg/careers)

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Description:

1. Provide on-going application support and be involved in various stages of the SDLC with lead project teams.

2. Perform user requirement analysis for enhancements to existing systems.

3. Evaluate potential solutions and make recommendations to resolve business problems.

4. Involvement in the system integration testing phase prior to implementation.

5. Liaise closely with business users and build good rapport.

6. Liaise closely with project teams on test case reviews, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.

7. Support the team in defining change requirements, tracking and documentation.

8. Provide application maintenance support (certain activities may occur after office hours).

9. Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.

10. Assist team in Change Approval Board and Pre-commissioning preparations.

11. Front users in problem investigations and resolutions.

12. Review Vendor SLA reports.

13. Create/Update SOPs.

14. Support transition phases from project to operations.

Requirements / Qualifications:

1. Successful track record in service management, user and vendor management (good to have).

2. Experience in MS Windows environment & application support.

3. Strong analytical skills and ability to work independently.

4. Experience in healthcare industry is an added advantage.

5. Degree in Computer Science, Computer Engineering or equivalent.

6. Experience in SAP FICO is an added advantage.