• Provide first level customer support and services

• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution

• Bridge between technical team and customers to communicate problems and solutions

• Perform daily & weekly operational processes on case logging, data handling and reporting

• Support the operations and activities of the sales and marketing team

• Provide training to the new customers if needed

• Attend roadshows and events if needed

• Other administrative duties assigned by superior

Job Requirements:

• Diploma or equivalent in any discipline

• Minimum 1year working experience in a customer services environment

• Good interpersonal and communication skills

• Good attitude and responsibilities to jobs and assignments

• Good team player who is able to work under pressure in a fast-pace environment

As a Customer Support Specialist (Weekend), you will be responsible for working directly with HubSpot customers, across all product lines and all customer channels. You will partner with our customers to resolve issues and help them build familiarity with, and effectively use, a variety of tools within HubSpot. You will strive to deliver a human centered, helpful and consultative Support experience through creative problem-solving, thoughtful communication and tailored solution design that solves roadblocks and puts customers back on track to achieving their key business outcomes.

In this role, you will:

• Communicate with customers via phone, live chat, and e-mail, to effectively resolve issues, adapting to fluctuations in the volume of incoming inquiries
• Apply troubleshooting frameworks to test, recreate, and investigate technical queries to remove barriers and help customers get back on track as quickly as possible
• Identify and diagnose software issues to fix and improve the product experience for our customers
• Utilize the full potential of internal resources and tools to learn and adapt to a growing product and a fast-changing industry
• Apply business acumen in customer interactions to proactively identify opportunities to grow their business, through the usage of our software, and convert those opportunities into leads for Sales
• Communicate thoughtful, empathetic, and complete resolutions tailored to each customer, working with customers with their overall Hubspot experience in mind that grow their businesses better
• Collaborate within HubSpot (with teams such as Customer Success and Product) to retain and grow customers on our platform
• Be a role model and a trusted advisor by showcasing Hubspot values and a customer centric approach in every customer interaction

We are looking for people who:

• Can commit to working 3 weekdays and both weekends( Saturday and Sunday). Work shifts are from 8- 5pm Singapore time
• Are fluent in English
• Are self-motivated, always curious, and consistently eager to learn, with a growth mindset
• Are performance oriented and demonstrate a strong customer first mentality by providing high quality service to a consistent number of customers daily
• Thrive in a dynamic and collaborative environment and are comfortable with change, ambiguity, working autonomously and using good judgment to make decisions that solve for the customer
• Are seeking to receive regular feedback and coaching to help you develop competencies relevant to make you successful in the role
• Are able to understand and utilize documented knowledge, as well as utilize current and emerging technologies to provide best in class support
• Are motivated by building technical skills, and acquiring in-depth knowledge about our product and related technical concepts
• Embody our HEART values and add to our company culture

As Senior Technical Support Executive, you review and study technical requirement, liaise with principal and customer and provide innovative technical solutions to customers, add value to their operations and strengthen relationships with them. You will play a vital role in guiding and supporting the team in technical matters and problem solving.

What will you deliver?

• Provide pre and post-sales support to Sales personnel, including solution optimization, create proposal and attending technical clarifications meeting and/or presentation with customers
• Post sales support which involves troubleshooting at site, simple commissioning activities, etc, to help resolve customer issue.
• Perform design and prepare engineering drawings and documentation as per customer’s requirements
• Provide technical support and/or propose alternative technical solutions to meet customer’s requirements.
• Develop automation application-related knowledge, execution with demo setups, and assist in customer conversions by demonstrating domain knowledge and commercial sensitivity.
• Provide technical advice to customers for their application requirements based on latest technology and product offerings. And to provide solution offering updates to customers.
• Review and analyze product configurations and components, perform engineering calculations (if required), including drafting
• Coordinate with Principal vendors on training, product updates and support, etc.
• Handle project documentation
• Build up principal relationship and provide customers’ feedback to principal for service and/or products enhancements.
• Value-add to customers’ needs and strengthen relationships with them.
• Provide guidance and mentorship to junior technical support. Act as a subject matter expert on various frameworks used in development of processes.
• Analyse complex challenges and provide innovative and practical solutions to the team.
• Facilitate discussions and brainstorming sessions to find effective resolutions.

Key Qualifications

• Bachelor degree or Diploma in Electrical/ Electronics/ Mechanical/ Automation/Control engineering or related discipline.
• Proficient in Microsoft Office, AutoCad & 3D drawing
• Candidates familiar with Siemens SIMATIC S7 PLC series and Phoenix Contact solutions, automation application experience will be preferred.
• Able to work independently with drive & initiative
• Good team player with ability to work independently and under pressure
• Problem solving, strong analytical skills
• Possess strong communication and interpersonal skills with the ability to provide solution demonstration and presentation to customer.
• Proven track record to build relationships, influence customers at all levels and service-oriented

Our Technical Trainer is responsible for developing training materials and providing training to employees using effective training techniques to engage participants and enhance learning outcomes.

You will take the lead in consolidating our knowledge base, documenting knowledge and solutions to build product knowledge capacity within the organisation.

You will create reference guides for our technical teams to have easy reference to easily access our knowledge and procedures.

You will train and audit the business partners on the installation methods used to ensure consistency in brand experience locally.

In addition, you will also conduct training analysis and evaluation to suggest necessary training program and improvements.

What will the Right Person look like?

• Experience as a Technical Trainer or a similar role, with the background in delivering technical training programs
• Prior exposure to fabrication and/or installation activities involving curtains, blinds and aluminium products for windows, balconies and outdoor spaces would be a plus
• Excellent communication and presentation skills, with the ability to convey complex technical concepts in a clear and comprehensible manner
• Proficient in Microsoft Office
• Good communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders
• A team player with a positive attitude to go the extra mile.
• Good time management and organisational skills
• Applicants with relevant industry experience and/or relevant areas of study (Interior Design / Architecture / Engineering) are welcome

* Review mechanical engineering drawings and refer issues requiring changes.

* Assign job tasks and work as per mechanical project schedules.

* Review all mechanical drawings with Leadmen performing on assigned jobs to them.

* Stimulate fabrication standards to ensure quality work attained from assigned staff.

* Recruit, guide, train, monitor and terminate assigned employees as required.

* Recommend effective solutions specified particular weight related to employment status of employees.

* Schedule, assign, plan and supervise mechanical shop personnel performance on different projects.

* Plan and prepare work and equipment usage schedule

Company Overview

First Affiliation Management Group is a group of financial consultants representing Prudential Assurance (Co.) Singapore. We are looking for a wealth planning consultant to join our passionate and ambitious team. A career that makes a difference!

We are actively recruiting people who are self-motivated, driven and always on the lookout for opportunities to grow – whether it is keeping in up to date with industry trends, expending personal skill sets, or building customer network through tele-prospecting, virtual or in-person interactions. Should you be passionate in the financial market and services and can provide wealth planning solutions that address client’s needs. We want you!

Job Description

• Client acquisition and retention through service excellence and programmes provided
• Assess client’s financial situation to structure a portfolio solution on their wealth journey towards achieving their life goals in areas such as passive income, education, and investments with our full product suite
• Provide business solutions to assist companies (ranging from start-ups, SME to MNC) to meet their financial goals in areas such as employee benefits and retention
• Administrative work such as preparing financial document summaries, investment performance report and income projections for clients
• Have clients’ best interest at heart, focusing on building long-term relationships with clients

Job Benefits

• Attractive remuneration and a comprehensive benefits package such as quarterly and year-end bonuses
• Recognition awards that provide qualifying representative with the opportunity to travel to exciting overseas destinations
• We will provide you with paid training, mentorship, and on-the-job training to help you develop the skill sets you need for a career in wealth management.
• Work with advanced digital capabilities that enable hybrid work, giving you the ability to work from anywhere (from the office, from home, while out meeting clients)
• Career advancement to management level within 2 years

Job Requirements

• Strong leadership quality and driven individual
• Passionate in wealth management and solutions
• Greet interpersonal skills and enjoys people interaction
• Willingness to work on a flexible schedule that includes weekends
• Bachelor’s degree or a Diploma from a local polytechnic

Job Type: Full-time

Salary: $5,000.00 - $10,000.00 per month

Click "Apply Now" for an interview with us or Contact Us @ Whatsapp 96731802 !

Customer service executive @ HQ (Backend) – Training Provided | Macpherson

Working hours:

5 Days - Mondays to Fridays 10am - 7pm - Basic $2000

6 Days - Mondays to Fridays 10am - 7pm | Sat 9am-6pm – Basic $2200

Working Location: Office/HQ – Macpherson

Job Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. share and explain on leather expertise services and descriptions, product features, pricing and after-sales services. Be a knowledge leader on leather care and maintenance)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing of services
• Cross-sell or upsell services and products
• Ensure shop is neatly maintained and pleasant
• - Manage customer enquiries, process orders, take pics of customer items, stock inventory and follow up on delivery dates
• Coordinate with the Retail Sales Representatives and Customer Service team and backend to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Sales Manager
• Stay up-to-date with new products/services
• To provide excellent customer service and meet sales quotas for our business.
• To identify client needs, present and answer questions about our products and services and recommend solutions.
• To ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
• Meet and achieve sales quotas as a team
• Job scope as explained - including packing and preparing of bags, make paper stuffing, polish hardware, leather conditioning as needed.

Job Requirements:

• With min. 1-2 year experience in retail customer service
• Candidate who experience with retail sales process
• Knowledge of inventory stocking procedures

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

General Job Descriptions

• Trade support, work closely with traders for trade execution.
• Preparing contracts, Proforma Invoice, shipment plans
• To ensure that the necessary documentation and operation processes for import or export trade (If any) activities are carried out under controlled conditions.
• Oversees the administration of the day-to-day operations of the transportation and shipping process to ensure all compliance in all shipping documentation and procedures are carried out.
• Interpreting customers' shipping expectations and requirements into our internal processes to ensure compliance and to interface with multi-levels of inter-company and suppliers for the shipments.
• Maintain the high accuracy of the operation with the team.
• Monitor incoming funds/payment receipts.
• Prepare reconciliation and statements.
• Keeping proper records for all sales and purchase transactions
• Prior knowledge of trading/shipping is an advantage
• The candidate is expected to work after office hours, if need be.

Requirements:

· Diploma and Above

· Experience in ship management/oil trading industry is highly preferable

· Strong interpersonal and communication skills

· Able to work independently and as a team and to take initiative in implementing improvements

Position open for PR or Singaporean only. No quota for SP or WP.

Job Description:

• Developing and maintaining techncial documentation such as manuals and trainining materials for infrastructure platforms and cloud computing.
• Designing and organizing documentation sets for various platforms and services.
• Collaborating with the relevant stakeholders on technical documentation requirements.
• Maintain a library of technical terminology, documentation updates, and version control.
• Conducting research to support technical writing projects.
• Providing input to improve user experience and usability of documentation.

Requirements:

• Ability to understand user operation.
• Ability to understand technical and engineering products and systems.

Job Highlights

1) We aim for work-life balance.

2) Empathic, Efficient, and Productive company culture.

3) Recognition through incentives.

4) Transport during working hours claimable

5) AWS, Medical and Dental, Annual Health screening benefits

6) 5-day work week 9 am to 6 pm or 8.30 to 5.30 pm.

7) Additional incentives for ad hoc roles

What we seek

1) Team players who know what value-adding means.

2) Customer service skills

3) Tech savvy and detective skills

Job Description

We are providing IT support and managed services to clients in Singapore. We are required to perform the following:

1) Level 2 Remote Helpdesk IT support and maintenance service.

2) Communicate with users directly and provide solutions or workaround to their technical issues.

3) Create or update documentation.

4) Installation, configurations, and setup of IT systems, software, and peripherals.

5) Installation of software and perform migration of old to new systems.

6) Manage Endpoint protections and response to cyber security threats.

Requirements

1) Relevant IT Certificates or Diploma

2) Cybersecurity certifications or specialization is a bonus

Work location : Tai Seng

Job Type: Permanent- Full Time

• 5 days work week ( Monday to Friday 8.30am to 6.00pm)
• 0-20% performance related pay (PRP) per month
• 2% medical pay per month
• 14 days annual leave + 14 days medical

• Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts.

• Maintain and update employees' records for new hires, terminations, leave records, training records, etc

• Provide support to ensure effective information flow and communication among various internal and external stakeholders.

• Outreach to vendors for business procurement related matters

• Assist with payroll and collection.

• Any other ad-hoc tasks as assigned

Requirements:

• IT savvy and good in Microsoft Office

• Able to work independently in a fast-paced environment

• Able to communicate effectively with various departments

22C1322 Maxhunt Resource Pte Ltd

R23115755 Nicole Choy

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Responsibilities

• Drives internal and 3rd party service provider/ vendor review meetings covering issues, performance, service improvements, quality and processes
• Assist as Subject Matter Expert and drive organizational capability to effectively apply service operations and maintenance framework
• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance
• Assist in blueprints for operational support material for disciplines of applications are concise and complete, covering (internal security and technology standards)
• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills
• Provide guidance to the team to ensure the best support and best standardization of approachespossible for systems availability
• Support and assist in high severity incidents and drive problem management meetings
• Assist senior leaders in disaster recovery planning and activities
• Perform troubleshooting, testing and baseline assessment in lower environment to check on operational issue reported by users
• Support testing for Major Project enhancements or Change Requests if possible
• Create, maintain, and ensure project documentations such as process documents, operations document, etc

Requirements

• Degree in Computer Science, Computer Engineering or equivalent
• Successful track record in enterprise application support, user and vendor liaison for small to mid-scale projects
• Experience in assessment of requirements feasibility, functional and technical design, and involved in project life cycle
• Strong competency in IT technologies covering operating systems, databases technologies, etc
• Ability to communicate effectively and collaborate with teams from other departments, hospital departments and/or vendors
• Proficient in MS Office and basic understanding of Windows Servers and MS SQL/MySQL
• Installation and setup of retail POS system experience will be an advantage
• Experience in healthcare industry is added advantage

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

IT Helpdesk Support (Level 1 & 2, West, Up to $3500, 3-6 Months Contract)

Salary: Up to $3500 + Completion Bonus
Workdays: Mon-Fri 8.30am - 5pm, Alternate Sat 8.30-1pm
Location: Tuas Crescent
3 or 6 Month Contract

Job Scope:
• level 1 & 2 technical support for user's desktops and laptops (Windows OS)
• Basic troubleshooting of networking issues in Windows domain environment (TCP/IP, Active Directory, Wireless AP, Firewall, Router, Switch)
• Corporate Email setup and administration
• Printer/MFP setup and support
• Hardware/Software inventory documentation
• Monitor daily backup

Requirement:
• Minimum Diploma in IT or related principles
• With 6 Months - 1 Year of experience in IT Helpdesk environment

You may email your resume to [email protected] or whatsapp wa.me/6590066657 for more information.

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Lee Ming Hui (Reg No. R21102976)

Responsibilities:

• Delight customers with effective responses to customer’s enquiries, preparing quotations and tender documents and invoices, liaising with vendor to procure parts for *on the job* purposes.
• Collecting and storing commercial information from various sources, responsible for compiling reports and presentations as required; prepare, maintain and update clients’ files; and assist in collecting and analyzing commercial information.
• Prepares and consolidates contract documentation for contract signing, performs checks on the contract documentation and handles disputed views in contract variation, when required.
• Coordinates with relevant departments and tracks project milestone for timely issuance of work completion certificate for invoicing purposes.
• Handles billing and invoicing based on the contracted payment terms and liaises with estimation team members on the project costings and follow up on payment collection and liaises with customers and legal on complicated payment terms, including reporting to management on issues that would considerably affect the cost and delivery of the project.
• Collates and manages customers feedback by trending and tracking the returned rate of completed customer feedback forms from customers for further improvement.
• Any other ad hoc duties.

Requirements:

• Diploma in business or related field of study.
• At least 3 years working experience preferably in marine related industry.
• Familiar in negotiation with subcons and vendors for specialized and complex repairs works.
• Good interpersonal, organizational and computer skills.
• Ability to multi-task and work under pressure.
• Meticulous and comfortable with large amount of admin work.
• Willing to work in Tuas, with company transport provided.

Interested candidates please email your CV addressed to Victor Teoh (R1218406) to [email protected]

What this job involves

Handling daily operations
Are you a pro in on-site operations management? In this role, you’ll assist the site managers in providing property management services and planning daily operational activities. Your role will have a focus on the building’s services and you’ll ensure that health, safety and environmental standards set out by the client/tenants are adhered to.

Likewise, you’ll be in charge of maintaining the building exterior and interior; as well as performing regular site inspections on all common areas—including public walkways, external façade and others—and implementing remedial action on any service issues.

Keeping clients satisfied

Enhancing client experience is second nature to us. As the person in charge, you’ll play a vital role in ensuring that clients are satisfied by providing excellent customer service and meeting their needs. You’ll also help build strong working relationships with the tenants by attending meetings as applicable. Furthermore, you’ll be the main point of contact with local authorities.

Sound like you? To apply you need to be:

Knowledgeable and experienced
An ideal candidate holds a NTC with minimum of 3 years of experience in mechanical trades of ACMV, Plumbing & Sanitary or market equivalent qualifications in facility management or building services works. Experience and ability in hands on operation in building, M&E services, basic trouble shooting of breakdowns / faults and performing service recovery is a necessity. It will also be great if you are LEW-trained.

Professional and efficient
Are you well-versed in both oral and written communication? Can you maintain professionalism and a can-do attitude in a fast-paced environment? Are you a technically-equipped expert with a strong background in conflict resolution? If you said yes to all these, then let’s work together and unlock your full potential.

What you can expect from us

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Summary :

• Basic up to $3500+Bonus
• 5 days, 830am-6pm
• Entry Level are welcome to apply, training will be provided
• Company with great career growth

Job Scope :

• Manage projects from initiation to completion, ensuring they meet specifications, timelines, and budget constraints.
• Assess current business processes/systems for areas of improvement.
• Identify opportunities to enhance operational efficiency through technology.
• Establish pre-UAT test environments and verify their readiness.
• Develop UAT test plans and scripts to validate system functionality.
• Work with stakeholders to migrate programs to the UAT phase.

Job Requirement:

• Candidates with Information Technology, Computer Technology or equivalent study background are welcome to apply
• Candidates with experience in business analysis, IT consulting, project management will have added advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

Liquid Group is a FinTech payments services group based in Singapore. Liquid empowers and connects businesses and individuals to make transactions in a smart, secure and cost-effective way, anywhere in the world.

We operate a regional payment network to enable cross-border QR payment services for e-wallet operators, banks, and merchants. We also provide white-label solutions to accelerate the development and adoption of mobile payments for our business partners.

We work in a collaborative and adaptive way, exploring innovative ideas and solving challenging problems to develop our products. Together, we ensure efficiency, security, and convenience for our partners and customers.

Website:

www.liquidgroup.sg

www.xnap.network

Responsibilities :

Planning/Delivery

• Gather, analyse and formalise user’s business requirements and processes
• Evaluate on the feasibility of implementation and manage the scope of the project
• Prepare project documentation such as Requirement Specifications/Use Case Specifications
• Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Creating Epics, user stories and product backlog following Scrum Methodology
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources

Documentation

• Develop technical design specifications and translate the technical design into process and product backlog specifications
• Create and keep up to date product support documentation

Support

• Provide post-implementation support (including production support and service requests)
• Escalate and discuss critical issues such as scope creep with the relevant managers
• Support the sales team with required technical knowledge

Research/Insight

• Conduct gap analysis of the current business process to identify improvement opportunities
• Conduct requirement gathering sessions
• Gain a deep understanding of customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth

Requirements :

• BA/BS degree or equivalent work experience
• At least 3-4 years IT working experience with strong Payment Industry Experience
• Possess relevant system development/maintenance experience.
• Excellent communication and interpersonal skills
• Good understanding of Software Development Life Cycle (SDLC) processes
• Understanding of accounting principles
• Ability to produce specifications for documentation and implementations.
• Experience in IT business analysis techniques
• Strong knowledge of Scrum theory, rules, and practices
• Solid experience working with Architecture and Developments teams to assess and size story/epics
• Ability to understand and represent both the business and technology
• Strong problem solving skills and willingness to roll up one’s sleeves to get the job
• Ability to work efficiently under pressure involving tight deadlines
• Giving thoughtfulness to detail and high level of precision

Please submit your CV indicating your current (state if you have a 13th month/AWS) and expected salary in your CV when applying for the position.

Responsibilities:

• Close collaboration with the sales department
• Communicating with interested parties to fully grasp the projects' technical specifications
• Providing estimates and offering clients technical support
• Developing system designs and schematics ready for submission to tenders

Requirements:

• Min Diploma in electrical engineering, electronic engineering, or a similar field is required
• At least one year of related experience
• Good communication skills
• Familiar with Microsoft Office tools

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

• To give direction to the Contractor for any testing or investigation work required as per Contract compliance.
• To liaise, coordinate and cooperate with Consultants to resolve on-site design and technical/ coordination issues in a timely manner.
• To attend & provide timely and quality advice to the other Site Staff/ RTO in resolving problems.
• To attend relevant On-Site and Off-Site Work Inspections.
• To attend and report on Mock-Up / Prototype Reviews.
• To liaise on with Contractor’s Construction Manager on all issues related to the Works Compliances, Site Safety and Health Environmental upkeeps.
• Ability to administer contracts professionally and manage site team is essential.
• Ability to monitor progress and ensure that work done and materials used are in accordance with approved specifications, codes, standards and regulations, and to work with the Project Team, QP, and contractors to rectify any non-conformance.
• Candidate must possess at least Diploma/Post Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.
• At least 5 Year(s) of working experience in C&S related field is required for this position.
• Fully conversant with Building Control Act and Regulations & MOM regulations on building works. Able to systematically maintain site records, contract documents and meet reporting requirements under Building Control Act.
• Relevant experience in installation of tidal gates, large valves, roller gates, stop logs and penstocks in tunnel, sewer, waterworks and water reclamation plants.
• Registered with BCA-IES as Resident Technical Officer
• Contract duration: 24 months
• Contract start: Immediate
• Project Type: Installation of DTSS Roller Gates Phase 2 Sewer
• Work location: Along South West of Singapore
• Pls write in with your employment history, notice period, current basic and expected basic salary.

Performance Motors Limited (PML), a Sime Darby Motors Company, endeavours to be the undisputed leader in the automobile industry. As the dealer of BMW cars and motorcycles in Singapore since 1979, Performance Motors has been synonymous with performance and sheer driving pleasure.

Job Description :

• Develop, chart, and communicate Aftersales related strategies, budget, framework, policies guidelines and procedures to all stakeholders effectively.
• Monitor its implementation to ensure high-level performance and consistency across all operations.
• Conduct data mining and analysis to facilitate the formulating of Aftersales strategic plans and tactical actions to achieve the annual budget and KPIs.
• Track, analyse and publish Aftersales reports such as Aftersales Integrated Report, Monthly Key Performance Indicator (KPI) for BMW Asia timely.
• Monitor, analyse and work with the operation which is not meeting the Aftersales KPIs such as revenue growth, customer retention, workshop Efficiency Per Unit (EPU) for improvement plan.
• Develop programs and strategies to achieve various business objectives such as parts purchase target, Net Promoter Score (NPS), Group financial targets, customer retention rate etc.
• Keep in touch with the National Automobile bodies/authorities and major competitors for constant assessment of business condition/situation to keep track closely of the relevancy of the strategies deployed.
• Conduct market intelligence and gather market feedback to analyze and identify new Aftersales trends.
• Build and maintain good rapport with BMW Asia, Subcontractors, Vendors, Suppliers etc to establish a cohesive working relationship for ease of work and lobby the necessary support when there is a need.

Requirements:

• Diploma/Degree in Business or Engineering.
• Minimum 3 years of relevant working experience.
• Possess working experience in the automotive industry with a good understanding of Aftersales operations.
• Possess extensive local market knowledge and proven good track records in the automotive-related industry.
• Class 3 driving license.

Sime Darby Motors is the automotive arm of Sime Darby. One of the leading automotive players in the Asia-Pacific region with presence in nine markets, Sime Darby Motors spans across Malaysia, Australia, China, Hong Kong, Macau, New Zealand, Singapore, Thailand, and Taiwan. A key industry player, it is actively invested across the entire value chain of the automotive business, from assembly, importation, distribution and retail, to after-sales services and rental, with more than 12,000 employees across the nine markets.

Job Purpose:

To oversee the support for sales team with administrative and physical tasks. The goal is to facilitate and optimize their sales performance

Job Responsibilities (non-exhaustive):

• Prepare quotations, invoices, delivery orders
• Assist in payment collection from clients
• Prepare internal documents: credit notes, adjustment forms, write-off forms, manual delivery orders
• Administer Advance Invoice Back Orders (AIBO) duties
• Update (i) Stock listings (backlogs & storage facilities) (ii) Business Partners record (iii) Catalogues
• Coordinate with different departments to complete tasks
• Keep up to date with sales campaigns and offers
• Support storage billing on quarterly basis
• Support sales campaigns and/or wine events
• E-Commerce administration (sales leads, queries, inventory loading)
• Provide timely and accurate feedback to Superior/Director

Job Qualifications/Prerequisites:

• Experience in sales administration
• Knowledge in MS Excel: pivot table and V/H lookup
• Well-organized and responsible with an aptitude in problem-solving
• Good account management – Monitor & collect payment promptly
• Customer service oriented
• Professional Attitude: Integrity, dependability and reliability
• Good computer skills (MS Office, especially in Excel)
• Wine and/or Sales support experience is a bonus

Skills and Knowledge:

• Good communication and PR skills
• Previous experience in an order processing role
• Good level of written and verbal communication skills
• Fast and accurate data entry skills
• Pleasant and professional manner
• Team player with ability to work autonomously
• Good level of customer service skills
• Strong work ethics
• Ability to work under pressure and to deadlines
• Advantage:
  i. Sound product knowledge in fine wines and whiskies
• ii. Experience in ERP- SAP Business One

• Liaise with Clients, Consultants, and Authorities for management of the project
• Must have the experience in Diaphragm wall and pilling
• Perform Civil/Structure engineering design works
• Responsible for on-site technical / engineering / administrative matters
• Involve in project planning, implementation, and close monitoring of projects
• Determine best materials and methods with Professional Engineers
• Liaise with Architects on design and safety of the structure
• Analysis of structural components with engineering software
• Prepare drawings, specifications, and computer models of the structure
• Ad-hoc duties as assigned by the Senior Engineer

Requirements:

• Candidate must possess at least Degree in Civil/Structural Engineering
• Minimum 15 years of LTA experience required
• Required Skill(s): Good communication and interpersonal skills, ability to liaise with all levels of people
• Relevant experience in the design of Buildings, Civil and Infrastructure works
• Preferably with project site co-ordination experience
• Knowledge of engineering software and MS Office