About Us:
@ASK Training Pte Ltd is a leading provider of high-quality training and development programs. We are committed to delivering exceptional learning experiences to help individuals and organizations achieve their goals. We are seeking a dedicated IT & Facilities Executive to join our dynamic team and contribute to our mission.
Job Summary:
The IT & Facilities Executive will be responsible for overseeing and managing the company's IT Infrastructure, as well as ensuring the effective and efficient operation of the companyโs facilities. This role requires a proactive and detail-oriented individual with a strong background in IT and facilities management.
Key Responsibilities:
IT Management:
ยท Manage and maintain IT infrastructure, including M365 administration, networks, and hardware.
ยท Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners, mobile devices, videoconferencing equipment, projectors) and software such as Microsoft Office and emails.
ยท Setup and deploy new desktop / laptop computers and the associated software.
ยท Ensure data security and backup procedures are in place and functioning correctly.
ยท Manage IT projects, including system upgrades, installations, and migrations and future implementation.
ยท Coordinate with external vendors for IT-related matters.
ยท Maintain and up-keep IT equipment inventory and documentation, in compliance with IT policies and procedures. Responsible for hardware and software licensing and compliance.
ยท Track and manage the lifecycle of all IT assets.
ยท Conduct regular audits to ensure asset integrity and compliance with company policies.
ยท Perform other ad-hoc duties as assigned.
Facilities Management
ยท Oversee the maintenance and operation of office facilities and equipment.
ยท Handle facility-related emergencies and issues promptly.
Requirements:
ยท Diploma in Information Technology or a related field.
ยท Minimum of 5 years of experience in IT management.
ยท Proficient with Windows operation systems, M365.
ยท Technical knowledge of IT systems, networks, and hardware.
ยท Excellent problem-solving and analytical skills.
ยท Strong organizational and project management skills.
ยท Ability to work independently and as part of a team.
ยท Good communication and interpersonal skills.
Working hours:
Monday โ Friday 8.30AM to 6:00PM