PROPERTY EXECUTIVE, MCST

• Manage and maintain day-to-day operations of the and activities of the site of high-end property
• Ensure effective and efficient management of the common areas through routine checks
• Assist the Residence Manager to support daily operations
• Engage and attend to complaints from residents professionally and properly and to ensure every complaint is addressed with the residents with closure; ensure timely and prompt responses to complaints and requests
• Ensure that all the property management services rendered are in accordance to the contracts’ terms and conditions.
• Make regular building inspections and forward the recommendation for rectification.
• Monitor progress payments/claims to ensure cash flow projections.

REQUIREMENTS

• Diploma/Degree in Real Estate / Building Management / Hotel & Leisure Facilities Management or Higher NITEC in Facilities Management
• Relevant experience in managing condominiums, hospitality, office or retail malls.
• Team player with good communication skills
• Mature and outgoing personality
• Ability to work independently and multi-tasking

Residence Officer

We are looking for suitably qualified individuals to work in luxurious, high-end developments.

You will possess a warm and friendly disposition and have a passion in serving high net-worth residents.

The ideal candidate will be a smart and trustworthy individual who is able to serve residents efficiently and professionally.

The goal is to contribute to an overall pleasant residential experience.

Provide a high level of service to residents at all times

Attend to residents’ requests/enquiries/feedback

Requirements:

· SHATEC /DIPLOMA / NITEC / GCE level qualifications

· Experience in service industry like airlines, hotels, high-end retails will be an advantage

· Able to communicate effectively with confidence

· Familiar with Microsoft Office applications.

Join us to develop your passion and enjoy a fulfilling career full of varied experiences.

Interested candidates please apply send us a comprehensive resume, including current and expected salary. Thank you for your interest, however, only shortlisted candidates will be contacted.

Property/Residence/Building Manager (Part-time / Temporary)

· Responsible for the daily operation of the buildings or condominiums

· Supervise and coordinate all maintenance and administrative staff assigned to the project

· Carry out all maintenance functions to the highest standard expected for the client and the subsidiary proprietors

· Lead a team of personnel of providing maintenance, finance, security, fire safety and car park management

· Ensure all contract works or routine servicing are carried out accordingly as specified in their contracts agreement

· Review all contracts, agreements and insurance before their expiry and recommend renewal or call for quotation / tender

· Co-ordinate council meetings and general meetings

Requirements

· Minimum 5 years of experience in Real Estate Management or related field

· Degree / Diploma in Building, Estate/Facilities/Business/Hospitality or equivalent

· Good knowledge of BMSMA and proficient in Microsoft Office applications

· Strong communication and negotiation skills

· Exhibit organizational and leadership skills

· Well organize and able to optimise cost, space and equipment while working within the budgeted operational costs

· Strong leadership quality and problem solver

· Able to start immediately will be advantageous

· Able to prioritise tasks and passion in buildings management

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

*Seeking for an Assistant HR Manager/AVP who has minimum 4 years of hand-on banking experience handling Expat Management, Tax clearance, Business Partnering duties*

THE COMPANY

This bank is a reliable brand in their field. As one of the specialist, they are committed to strengthen their brand are now currently looking for a hands-on Assistant HR Manager/AVP (Expat Management, Tax clearance, Business Partnering) to join their team.

JOB RESPONSIBILITIES

• Handle Expatriate management
• Deal with Expat Tax clearance
• Strategic Business partnering (Studying specific HR organization matrix, involve in company’s/ Business partnering engagements, driving company’s cultural norms, close communication gaps)
• Other ad-hoc duties as assigned
• Participate in HR or any other projects
• Any other adhoc duties

JOB REQUIREMENTS

• Diploma in HR/Business Studies/Secretarial/Administration/Management or Degree in Business Studies (Major in HR) or any other relevant certifications
• Minimum 4 years of hand-on banking experience handling Expat Management, Tax clearance, Business Partnering duties
• Approachable, patient, highly organized, versatile, has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

J00007085

Key Responsibilities:

1. Inventory Management: Monitor stock levels and assist in conducting regular inventory audits.
   Update inventory records in the warehouse management system.
   
2. Receiving Goods: Assist in receiving and inspecting incoming shipments for accuracy and quality.
   Record and document received goods in the inventory system.
   
3. Order Processing: Prepare and fulfill orders for shipment, including picking, packing, and labeling products.
   Ensure that orders are processed efficiently and accurately.
   
4. Data Entry: Input and update inventory data in the computer system, ensuring accuracy and timeliness.
   Generate reports on inventory status and order fulfillment.
   
5. Documentation: Maintain accurate records of shipping and receiving activities.
   Prepare necessary shipping documents, including packing lists and invoices.
   
6. Communication: Coordinate with warehouse staff, supervisors, and other departments to ensure smooth operations.
   Address any discrepancies or issues with inventory or orders.
   
7. Safety Compliance: Follow safety protocols and procedures to maintain a safe work environment.
   Participate in training sessions related to safety and equipment operation.
   

J00003221

Key Responsibilities

1. Guest Reception- Greet guests warmly and provide a welcoming atmosphere.
   Check guests in and out efficiently and accurately.
   
2. Reservation Management- Handle room reservations via phone, email, and in-person.
   Update and maintain the hotel’s reservation system.
   
3. Customer Service- Address guest inquiries, complaints, and requests promptly and professionally.
   Provide information about hotel services, local attractions, and amenities.
   
4. Administrative Tasks- Maintain accurate records of guest information and billing.
   Prepare and manage daily reports, including occupancy and revenue statistics.
   
5. Communication Coordination- Liaise with housekeeping and maintenance staff to ensure guest needs are met.
   Assist in coordinating special requests or arrangements for guests.
   
6. Security and Safety- Ensure the security of guest information and payment details.
   Follow safety protocols and report any suspicious activities.
   

J00007010

Job Responsibilities:

1. Inventory Management: Monitor and manage inventory levels, ensuring accurate stock counts and timely replenishment of supplies.
2. Receiving and Storing Goods: Receive incoming shipments, verify quantities and quality, and properly store items in designated locations.
3. Order Fulfillment: Prepare and process orders for shipment, including picking, packing, and labeling items for delivery.
4. Stock Control: Conduct regular inventory audits and maintain accurate records to prevent stock discrepancies.
5. Documentation: Maintain accurate documentation for incoming and outgoing goods, including shipping and receiving logs.
6. Equipment Operation: Operate forklifts and other warehouse equipment safely and efficiently (certification may be required).
7. Safety Compliance: Adhere to safety protocols and best practices to ensure a safe working environment.

Requirements:

A chef is responsible for preparing high-quality dishes, managing kitchen staff, and ensuring food safety standards are met.

Key tasks include developing menus, ordering supplies, and maintaining kitchen equipment. Strong culinary skills, creativity, and experience in various cooking techniques are essential.

The role also requires excellent leadership, communication, and organizational abilities, along with the capacity to work under pressure in a fast-paced environment.

Candidate must be independent, self discipline, customer focus, integrity and able to undertake pressure

R&T Recruitment Management (12C5922)

2 Gambas Cres, #06-22 NORDCOM 2, Singapore 757044

6702 6282

Who We Are

AETOS is a purpose driven organization – securing our future for our families, our communities and our clients. We are anchored on strong fundamentals and values by going fast, going together and going beyond. Our People are our key enablers and we are committed to investing in their personal and professional growth. While security is our core business, we are solving real challenges by leveraging technology and integrated solutions that unify safety, security, facilities management (FM), sustainability and much more.

What Make Us Unique

We stand out by how we value our people – through learning and development. Our organisation is built on a culture of ownership, an environment of trust and a commitment to go the extra mile for our clients. We are firm believers that success is never achieved alone but through collaboration, teamwork and a common purpose.

Who We Are Looking For & What Role You Will Play

• A dynamic and positive team player who is has a passion for people.

• A critical thinker

• Someone who is very attentive to details

• Must be able to communicate well

• Attend to queries in regards to security within premises.

• Conduct armed security patrol in the premises.

• Control crowds in public settings, respond to incidents and emergencies.

• Regulate traffic on roads.

• Perform armed access control and security screenings.

• Performing armed security surveillance at the command centre or assigned premises.

• To maintain law and order and perform law enforcement duties.

• Provide armed guarding, escorting services and assets protection.

• Provide quick responses to incidents that threatens the safety of members of the public, such as suspicious and/or terrorist activities.

• Compiling of incident reports

What Knowledge & Experience We Require From You

• At least 3 GCE ‘N’ Levels

• Able to work shift duties (Including extended shift, weekends & public holidays)

TO APPLY : PLS WHATSAPP 9069 5451 OR CLICK APPLY

JD – lyf Guard (Guest Service Executive)

You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social spaces after work. You will report to the Senior (GSAM) or Chief lyf Guard (GSM).

Responsibilities

1. Look after the well-being of all guests from arrival until departure by:

a. Assisting lyf residents with their check-in (via mobile app or kiosk)

b. Encouraging members to download the DiscoverASR app to explore and interact with the lyf community

c. Explore the various functions of the app with residents

i. Mobile key, how to message lyf Guards, make ancillary purchases (if available)

d. Handling guest queries

f. Facilitating communication and requests

2. Ensure operational efficiency by:

a. Monitoring record of room availability using the hotel's property management system (PMS)

b. Ensuring that processes carried out adhere to corporate guidelines

c. Performing book-keeping activities whenever necessary

d. Assisting the housekeeping department with regular rounds to ensure the cleanliness of the property – especially the social spaces

e. Handling walk-ins, emails, and phone inquiries

f. Executing light housekeeping/engineering duties and liaising with relevant outsourced contractors for cleaning and maintenance when required

3. Create an inclusive and collaborative community by:

a. Noticing guest preferences and managing their profiles

b. Assisting the Ambassador of Buzz (partnerships and events manager) in curating an event calendar for in-house guests and executing community initiatives

c. Proactively interacting with guests to obtain constructive recommendations that will enhance their stay experience

Job Requirements

You are:

- A dynamic and self-motivated with strong presentation, verbal and written communication skills

- A passionate individual with a passion for entrepreneurial, tech, creative, and collaborative communities

- One with knowledge of current trends and happenings

- A people person and a do-er: be ready to get all hands-on!

- Someone with an attention to detail and possess the ability to anticipate and react to the needs of guests' demands

- Tech savvy, able to pick up and use new systems and technology solutions easily

- One with an exciting skill/talent (lyf skill) such as coffee making, bartending, singing, computer geek (plus point!!!)

- Willing to do 5-day work week shifts, including night shifts

Job Responsibilities:

• Attend to security enquiries in the premises.
• Conduct armed security patrol in the premises
• Consolidate incident reports.
• Perform armed access control and security screenings.
• Perform armed security surveillance at the command Centre.
• Perform crowd control in public areas and manage traffic on the roads.
• Perform law enforcement duties.
• Provide armed guarding and escorting services.
• Provide quick responses to incidents and emergencies.

Benefits:

• Attractive salary package – Basic Salary From SGD2,610
• Gross Salary up to SGD3,700*
• Bonus – Up to SGD25,000*
• Fully sponsored WSQ certified security training
• Annual leave
• Hospitalisation leave
• Comprehensive medical and dental benefits
• Group insurance coverage
• Work injury compensation
• Marriage and childcare leave
• CPF contribution
  *Terms and conditions apply.

Requirement:

• At least 3 GCE ‘N’ / ‘O’ Levels / NITEC or WPLN SOA 5 and above for all 5 modules (Writing, Speaking, Reading, Listening and Numeracy)
• Able to work shift duties (Including extended shift, weekends & public holidays)

Company overview:

"Our competitive edge in providing security solutions stems from investment in our greatest asset – Our People. An elite team of highly skilled officers and professionals in their respective fields, they fulfil a diverse array of roles across our core businesses and work together to create a better and safer future.

Step out of your comfort zone and embark on a journey of personal growth with us. Carve out your career in an environment where you are empowered to make a difference; be it in ensuring the safety and security of the nation, or the lives of the people around you."

Job Responsibilities:

• Assist residents with check-in and check-out procedures
• Ensure all residents are attended to at the Front Desk
• Issue apartment access key cards
• Attend to and anticipate all residents' queries and needs
• Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements
• Manage residents’ accounts, information and apartment availability in the system
• Perform simple bookkeeping
• Make and confirm reservations
• Assist with the onboarding process for new employees
• Respond to all queries through walk-ins, emails and calls and assist with requests
• Handle and record resident feedback and complaints, referring them to supervisors and managers
• Receive and convey messages to residents promptly
• Handle the safekeeping of cash and residents’ valuables and belongings
• Perform related tasks as assigned

Job Requirements:

• Entry level candidates who have attained a ITE in Hospitality, Hotel Management, or an equivalent qualification are welcomed to apply;
• Service-oriented
• Passion in learning a variety of tasks, including handling paperwork
• Willingness to perform shifts

Job Responsibilities:

• General Maintenance Work.
• Ensure that building and their services are always kept in a good state of repair and to carry out preventive measures.
• Attend to and investigate any maintenance complaints or problems promptly.
• Conduct daily physical checks on the interior and exterior of the buildings, and its services for the purpose of detecting a physical defect.
• Liaise with terms contractors and monitoring of works order for remedial of physical defects and repairs.
• Monitor and supervise works of term contractor and recommend for payment when works are properly executed.
• Monitor and submit monthly report on building repair works.
• Handing / Taking Over of Premises by Tenants (assisting Centre Managers/Property Executives)
• Ensure that building premises are in a good state of repairs and cleanliness before a show round. All defects should be rectified before the handover of premises.
• Conduct joint inspection with occupants before handing over of premises. Proper records of handing over must be maintained.
• Check the tenant’s premises for defects before the termination or renewal of tenancy. Compile list of defects to be rectified by tenants.
• Conduct final inspection with tenants upon notification by tenant that all defects have been rectified.
• Supervision of Conservancy / Security Services.
• Perform any ad-hoc duties assigned.

Job Requirements:

• Candidate must possess experience with some carpark management and facilities background
• Good in interpersonal & communication skills
• Able to work independently under minimum supervision and within stipulated deadline

Key Responsibilities

· Provide support in basic accounting functions;

· Provide support in basic HR functions;

· Administrative tasks such as data entry, photocopying, scanning, answering of phone calls, filling & documentations, etc;

· Assist in any adhoc task assigned

Requirements

· Well spoken and written communication skill.

· Able to work independently and multi task

· Able to commence work immediately

- Fresh Graduates are welcome to apply

Key Responsibilities

· Provide support in both AP & AR functions and Admin Duties;

· Administrative tasks such as data entry, photocopying, scanning, answering of phone calls, filling & documentations, etc;

· Check and verify suppliers' invoices before input into system

· Assist in any adhoc task assigned

Requirements

· Well spoken and written communication skill.

· Able to work independently and multi task

· Able to commence work immediately

- Fresh Graduate are welcome

Job Responsibilities

• Lead a Team in HQ, managing multiple projects.
• Responsible to the Division Head for the business result of the team.
• Undertake continued development of the team in accordance with the approved business success plan.
• Source business for the company / division generally by client contact, networking with other Exceltec (XC) departments as well as general promotion of XC services.
• Undertake training and development of the people within the Team and promote an on-going career path for them within PAM.
• Provide leadership, managerial direction and personal encouragement to all employees within the Team, including guidance on all property management procedures.
• Responsible for the efficacy of complaints management within the Team.
• Liaise with existing building owners on property management performance, including the use of tenant and client surveys.

Job Requirements

• Candidate must possess at least Bachelor's Degree in Building / Estate Management, Facilities Management, or Engineering disciplines with Accredited Strata Manager or equivalent.
• Candidate must possess at least 8 - 12 years of working experience in related field, preferably with both managing agent and asset management experience.
• Knowledge of MCST function and BMSMA an added advantage.
• Good Communication, Interpersonal, and Organisation skills.
• Knowledge of accounting, contracts administration, and statutory requirements.
• Strong analytical skills, meticulous and able to work independently.
• Excellent writing and oral skills.
• Good computer literacy.
• Able to handle pressure and handle multiple tasks.
• Candidates with lesser years (less than 8 years) of relevant experience will be considered for (HQ) Assistant Property Manager postion.

• Office: Ang Mo Kio
• Working days: 5.5 days (Alternate Saturday half day)
• Basic: $3800 to $4500 (depends on experience)

Requirements:

• Min Diploma in related studies
• Min 3 - 5 years of admin managerial experience

Roles & Responsibilities

You will oversee and lead a team of Admin Personnel in providing administrative support as well as customer service to the team and the residents.

• Reporting to Senior Admin Manager
• To collate/check on Staff Attendance Report and pass to GM for vetting on 7th of every month.
• Record / write minutes for Admin and Operations Monthly meeting.
• Human Resource - New Staff onboarding / resigned staff outgoing / Employee records / activate & deactivate staff access card.
• Facilities Booking/ Permits
• Sourcing, inviting and awarding Quotations for approved Admin contracts. Example - Insurance, Stationeries, Copier Toner, Paper and staf uniform
• Prepare Saturday Roasters for Admin and Call Centre team / Plan cover for staff absence and staff who are on leave
• Collation of new and renewal TOL. Liaise with Tenant and landlord and PO for missing documents
• Assist in sustainability projects
• Collating and submitting staff claims for transport, overtime and wellness benefits
• Co-ordination of various certification documentation for internal and external audits
• Summon offence notice on BES (By law carpark obstruction) till closure
• Booking of Badminton court.
• Cover PA during absense for writing minutes, preparing GM documents
• Overseeing daily reporting for permits/quarterly reporting on admin contracts ending to HDB
• Feedback system / CFMS system support
• Presentation at GM and HOD for admin related matters

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

This role sits within a is a global, multi-discipline team responsible for architecting and delivering secure, robust, and innovative solutions which would enable the development teams to build and deploy new applications as well as migrate selected existing applications into the public cloud.

The team works with multiple public cloud providers and are presently looking for an experienced Cloud Engineer familiar with various cloud concepts, services, and tools, preferably from multiple public cloud providers but primarily in the Cloud Identity and Access Management (CIAM) space. The candidate will be involved in multiple aspects of the team’s work, including evaluation of new cloud products and services, and integrating them into standard client cloud solutions.

Primary Responsibilities:

• Providing IAM solutions for migrating existing or integrating new applications in the Client environment across multiple Cloud providers including but not limited to Azure and AWS
• Provide IAM services for complex, multi-tier applications that are migrating to Cloud Platforms
• Selecting appropriate IAM Cloud controls for migrating applications based on given requirements
• Working in a globally distributed team to provide innovative and robust Cloud centric solutions
• Closely working with Vendors to develop and deploy Cloud services to meet customer expectations
• Integrate, configure, document, and deploy compliant infrastructure and supporting services in the Cloud platform
• Design, Optimization and Document the Operational aspects of the Cloud platform
• Troubleshooting problems, resolving root cause, and where possible, fixing the bug(s)
• Collaborate with Risk Management to ensure necessary controls to Cloud services are deployed and tested

Skills Required:

• Strong knowledge of Azure AD and related services such as Conditional access, Identity protection, Privileged identity management, etc.
• Strong knowledge of authentication with SAML, OAuth, OpenID, and Kerberos
• Experience in providing Federated Identity with solutions such as PING Federate or ADFS
• Knowledge of the Zero Trust Architecture principles
• Prior experience in providing RBAC solutions for AWS and Azure
• Experience creating technical architecture documentation
• Strong communication and written skills
• Strong scripting and automation abilities including PowerShell and/or Python

Skills Desired:

• Prior experience in the Identity space with a background in Active Directory or similar LDAP stores
• Working knowledge of Azure Active Directory Connect synchronization software or similar technology
• Prior experience using compliance assurance tooling such as Prisma Cloud
• Prior experience with products from HashiCorp such as Terraform, Vault and Consul
• Prior experience with risk control frameworks and engagements with risk and regulatory functions
• Knowledge and experience of working with CI/CD frameworks and methodologies such as automated testing (unit / integration) and release pipelines (e.g. Jenkins, GitHub Actions)
• Experience in the financial industry

Must Have Skills: (8 Years Experience in)

• Azure AD
• SAML
• OpenID
• Technical ARchitecture Documentation

Responsibilities:

• Liaising with external stakeholders e.g. auditors on financial accounting and regulatory reporting matters
• Representative for annual audit including provision of finance deliverables, handling queries and preparing annual financial statements
• Ensure timely and accurate reporting (including audited financial statements) to internal stakeholders, regulators and Head Office
• Oversee, review and maintain effective controls and ensure compliance with group policies and local regulatory guidelines
• Responsible for timely update of Finance policies
• Participating in Projects relating to Accounting & Regulatory Reporting Function in Singapore as well as new product roll-out

Requirements:

• Degree holder in Finance or Certified Public Accountant or Equivalent
• 10 years or more hands on working experience in finance function in the financial services industry with a strong understanding of financial instruments
• Good knowledge of IFRS and Singapore regulatory reporting requirements
• Prior working experience in finance function / projects and with T24 / SAP knowledge an added advantage

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 24032

Tel: 6233 0482 - Eddie Tang (R1221129)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

Job Description

Support for Outlets & Franchising

Assist in coordinating franchise development activities, including prospect research, franchise agreement preparation, and franchisee communication.

Market Research & Analysis

Conduct market research to identify potential franchise markets and analyze market trends to support strategic decision-making.

Record Keeping & Documentation

Maintain accurate documentation and records related to franchise agreements, legal documents, and franchisee correspondence.

Stakeholder & Internal Facilitation

Liaise with internal stakeholders and external partners to facilitate smooth communication and collaboration within the franchise network.

Administration

Provide administrative support to the Franchise Department team, including organizing meetings, managing calendars, and handling correspondence.

Project Management

Assist in special projects and initiatives related to franchise expansion, marketing campaigns, and operational improvements as assigned.

Job Requirements

Bachelor's or Master's degree program in Business (Administration, Marketing, or a related field).

Students undergoing Business Programs are also welcome to apply for internship.

Strong organizational skills with the ability to manage multiple tasks simultaneously and meet deadlines effectively.

Excellent written and verbal communication skills.

Proficiency in Microsoft Office

Proactive and collaborative mindset with a willingness to learn and contribute to team goals.

Benefits

Gain hands-on experience in the franchising industry with exposure to a globally recognized brand.

Receive mentorship and guidance from experienced professionals in the field.

Access networking opportunities within the company and with franchise partners.

Potential for future career advancement within the organization based on performance and business needs.

6 - 12 Months Contract Role

Note : Your application will be referred by Agency for Integrated Care to hiring Community Care Organisations for potential career opportunities.

To attract mid-career PMETs (Professionals, Managers, Executives and Technicians) to join the growing Community Care sector, the Senior Management Associate Scheme (SMAS) aims to assist Community Care organisations recruit suitable managerial and leadership talents to support their organisational growth and development.

To be eligible for the scheme you must meet the following criteria:

• Have not been employed by any community care organisation in the last six months;
• Have at least 8 years of managerial/leadership experience;
• Position offered is part of the senior management team or reports directly to a member of the senior management team;
• Should not have adverse reference checks;
• Is offered a baseline salary of at least $6,000/month;
• Candidate must not be funded under SMAS previously through any community care organisation.
• Successful applicants will be contacted by Community Care Organisations for prospective job offers in their organisations.
• Actual salary offered will be dependent on experience and decided between the prospective employer and applicant.

POSITION OBJECTIVES

To support the Centre Manager and Management Office with Administrative duties.

DUTIES & RESPONSIBILITIES

• To maintain a record of incoming / outgoing mails and e-mail.
• To maintain Key Register at Management Office and FCC and record movement of keys.
• To set-up and maintain filing system in Management Office.
• To maintain and update the records of fixed assets and drawing schedules.
• To maintain an updated list of contact information of tenants, fire wardens, vendors, clients, and staff of Management Office etc.
• To administer request for registration/ deregistration of security access card, maintain and update the Security Card Access Register and operate the Security Access Control System.
• To administer request for season parking, maintain and update the Season Car Parking Register and operate the carpark management system.
• Manage carpark collection and liaise with finance team.
• To provide administrative support to Management Team such as calls, typing, filing, updating portal, App, organizing meetings and events, input relevant data needed for the production of reports etc.
• To keep track and maintain inventories necessary for the smooth functioning of the management office such as stamps, stationery, refreshments.
• To maintain the IT system in management office.
• To maintain, update and generate report from the OMS Online Portal including but not limited to input Customer’s Requests and Purchase Orders, and follow through on the necessary actions required.
• To maintain duty roster and leave records of site staff.
• To administer bookings of facilities such as meeting pods, EOT, etc.
• To participate and ensure that our services and activities are in compliance with the OMS procedure and standards.

Performance Indicators:

• Successful completion of scheduled activities.
• Achieve KPIs.
• Achieve target deliverables for business plans, monthly reports and budgets.
• Ensure that a high level of professionalism and customer service are always maintained.
• Ability to work under pressure and meet set timelines.
• Client and tenant’s customer satisfaction.
• Meet standards and audit requirements.

Knowledge/Experience:

• Tertiary qualification at least 5 years of experience.
• Relevant experience in working in property management industry.
• Independent with integrity, innovative, proactive, and resourceful.
• Good organization, problem solving and communication (verbal and written) skills.
• Ability to work under pressure.
• Good interpersonal skills with team player qualities to manage both internal and external stakeholders.

Attributes/Behaviours:

• Pro-active and achievement orientated.
• Flexible.
• Team player.
• Practical approach with a “can do” attitude.

Administration

• To prepare weekly/monthly meeting documents and minutes.
• Prepare A&P calendar of events, revenue and expenditure.
• To organize social events & meetings.

Operational Matters

• Attend to day-to-day requests/feedback from tenants.
• Assist the Manager in supervising soft services such as cleaning, security, landscape, pest control and carpark services.
• Manage fit-out / reinstatement / A&A works.
• Issuance / approving PTWs.
• Coordinating viewing requests by leasing team.
• Main contact for tenants' requests (deliveries, access,
• visits, air-con extensions, handyman works, etc.)
• Preparing Tenants' circulars / correspondences.
• Prepare & carry out Tenant Survey
• To review, and if necessary, recommend and implement changes to operations procedures.
• To review all areas regularly to determine whether cost - saving measures can be implemented without compromising on quality, durability, or effectiveness.
• To set up a monitoring system to track repairs and replacements for regular update/check and control for any excessive occurrence.
• To follow up on matters after meetings.
• To set up inspection schedules on defects, cleanliness and other term contract works.
• To liaise with Property Executive (M&E) and tenants on matters related to M&E services.
• To arrange for handling of emergency situations such as power failure, burst pipe, gas leaks etc.
• To review and update Fit Our Guide, Tenants Handbook, SOPs, forms, if necessary.
• To attend meetings with clients, term contractors or any other meetings and to record and put-up minutes.
• To prepare and submit all necessary documents to authorities such as BCA and URA, or any relevant authorities as needed.
• To keep updated records of all warranties.
• To conduct daily checks to ensure that the common areas are maintained like cleaning, landscaping, etc.
• To conduct regular inspections with the term contractors (cleaning, pest control, fire protection system, lift, etc.) to ensure that the services are carried out / maintained to the standard set by the Management and or the authorities.
• To conduct daily checks on common property to ensure their soundness and proper maintenance.
• To propose / recommend improvement, repairs and upgrading works when appropriate and ensure that such are carried out properly when approved.
• To monitor and furnish regular reports on any intrusions, irregularities, or unsafe practices.
• To set procedures and contact numbers of persons to be contacted for dealing with emergency situations such as burst pipe, fire, power failures, structural damage, etc.

Tenancy Management

• Help coordinate tenant move-ins and move-outs.
• Build positive relationships with co-workers, clients, and tenants.
• Respond to tenants’ needs and maintain positive relationships and high retention levels with all tenants.
• Liaise with tenants on repairs and maintenance works.

Retail Management

• Organize regular tenants’ communication sessions for marketing updates and management of issues.
• Ensure tenants comply with key lease covenants such as permitted use, operating hours, signages, connection to POS, submission of sales data, etc.
• Administer voucher system.
• Drive campaigns and space activations.
• Manage social media platforms, websites etc.

Emergency

• To lay down procedures and contact numbers of persons to be contacted for dealing with emergency situations such as pipe burst, fire, power failures, structural damage, etc.
• To ensure the implementation and maintenance of the OMS system in accordance to establish organizational standard.

Reporting & Budgeting

• Prepare accurate, timely and completed reports, including monthly performance reports and variance reports for review by senior management.
• Prepare annual budgets and quarterly reforecasts relating to the operating expenditure under your charge.
• Manage all accounts payable for the property, including collection, and approval of invoices.
• Respond to problems and concerns and ensures compliance with rules and regulations.

Performance Indicators:

• Successful completion of scheduled activities.
• Achieve KPIs.
• Achieve target deliverables for business plans, monthly reports and budgets.
• Attain best value for money outcomes on service contracts and facilities cost services.
• Ensure that a high level of professionalism and customer service are always maintained.
• Ability to work under pressure and meet set timelines.
• Client and tenant’s customer satisfaction.
• Meet standards and audit requirements.

Knowledge/Experience:

• Degree in Building & Real Estate Management or its equivalent with at least 3 years of experience; or
• Diploma in Building & Real Estate Management or its equivalent with at least 5 years of experience.
• Relevant experience in managing high rise commercial buildings or mixed developments.
• Knowledge of operation, maintenance, fit out practices and related local ordinances.
• Experience in formulating and implementing maintenance policies and procedures, project management for capital works.
• Independent with integrity, innovative, proactive, and resourceful.
• Good organization, problem solving and communication (verbal and written) skills.
• Managerial experience is essential and ability to work under pressure.
• Good interpersonal skills with team player qualities to manage both internal and external stakeholders.

To assist the immediate superior in providing administrative support to the site and to deal with the clients requests/inquiry. To organize and plan the day-to-day operations of the various sites and to ensure that the clients are always provided with a high standard of service. Undertakes any other duties assigned by management.

Being responsible

· To organize and plan the resources under his charge.

· To perform property management services assigned to him.

· To prepare and submit monthly operation report and financial report.

· To ensure that all contracts, agreements and insurances have been reviewed 3 months before their expiry if any.

· To prepare all outgoing correspondence and minutes of meetings.

· To plan and recommend periodic maintenance works.

· To recommend appropriate actions to be taken for Ad-hoc repair works.

· To ensure regular processing of payment to vendors, invoicing and manage financial statements.

· To perform sustainability management, tenancy management and reinstatement.

· To advise clients relating to property management and arrear management.

· To work closely with finance on billings, collection and answer owners’ queries on statements of accounts or invoices, etc.

· To ensure the implementation and maintenance of the OMS system in accordance to establish organizational standard.

· Planning of annual budget and capex works.

· Successful completion of scheduled activities. Deal with complaints diligently and tactfully. Ensure that a high level of professionalism and customer service is maintained at all times.