Total 29 customer experience manager job vacancies in Administrative / Clerical category in D04 Harbourfront,Telok Blangah, Sentosa Island

Admin cum Customer Service

Our office address: 38 Jalan Buroh #08-01 Singapore 619504 (Nearest MRT Lakeside, Boon Lay)

Job Scope:

- Manage of incoming phone calls and liaising with clients & staffs competently

- Coordination, Handling computation of clients billing, pay out and queries promptly & appropriately

- To support superior & boss requests in replying our client CSD or salesman

- MS Office and English proficiency

- (Problem solving/ resolving conflicts) Resolve problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution, liaise with our delivery team.

- Clerical work including maintaining records and entering data or other variety of tasks.

Requirements:

- MS Office and English proficiency

- Ability to multitask and prioritize daily workload

- English & Chinese verbal and written communications skills

- Permanent, Full-time position

- CPF & Annual Leave entitlement

- Working hours (5.5 days work) Monday to Friday 9am – 6pm

- Saturday 9am – 1.30pm

- Knowledgeable in Microsoft Office

- Able to work independently in fast pace environment

- Able to handle phone calls, Well-mannered and polite to clients

Please send resume to: [email protected]

We are seeking an experienced and highly organized Administrative Manager (Customer Service) to oversee the day-to-day operations of our office and ensure the smooth functioning of all administrative processes.

The Admin Manager will be responsible for maintaining a productive work environment by managing office resources, coordinating with various departments, and ensuring compliance with company policies.

This role requires excellent communication, problem-solving, and multitasking skills to support the team and ensure operational efficiency.

Key Responsibilities

• Liaise and assist external finance company on matters for payroll, company tax, and monthly general accounting admin
• New employee orientation
• Upkeep records of confidential information of employees and contractors
• Liaise with external HR company on work pass application
• Application and Maintenance of Company licenses with SPF, MOM, SFA and LTA.
• Work with external vendors to manage support software and AI automation systems
• Oversee and manage customer service/admin team in the execution of the following

1. Reviewing and validating customer purchase orders
2. Manage new customer account setup and credit approval
3. Processing customer order entry into Company Ordering Portal and SAP in a timely and accurate manner
4. Making direct contact with customers to resolve any order related issues
5. Managing backlog orders and work with internal parties to resolve any order and/or delivery issues not meeting promised delivery dates or project schedules
6. Ensuring orders shipped are invoiced in a timely and accurate manner, including obtaining support documents like proof of delivery

• Provide secretarial support to Managing Director and General Manager
• Management of office team for general upkeep of the office

ADMIN MANAGER

5.5 -Day Week

9.00am to 6.00pm / 9.00am to 1.00pm

Job Requirements:

• To assist the team members in daily operations
• Able to hold a conversation well
• To be able to communicate with colleagues as well as customer
• Ability to work as a team
• To assist in invoicing, quotation, and purchasing etc
• Ability to multitask and work independently and in teams
• Very willing to learn, have initiative and a self-starter
• To handle software for issuance of paperwork
• To be able handle customer enquiry
• Ad-hoc assignments and tasks as assign by director

• Oversee full spectrum of human resource functions, including manpower planning, recruitment, compensation & benefits, training, performance management, and employee engagement.
• Spearhead the recruitment process for all levels of the organization, ensuring a seamless and efficient hiring process. Develop innovative talent acquisition strategies to attract and retain top-tier talent.
• Manage compensation and benefits programs, including salary benchmarking, benefits administration, and payroll processing. Ensure competitive and equitable compensation practices.
• Oversee the performance management process, including goal setting, performance evaluations, and career development planning. Provide guidance and support to managers and employees.
• Develops and implement HR policies and procedures in line with the Company objectives.
• Ensure compliance with Work Injury Compensation Act (WICA) policies and procedures, Ministry of Manpower (MOM) labor laws, and Inland Revenue Authority of Singapore (IRAS) tax regulations.
• Address employee relations matters, including grievances, disciplinary actions, and conflict resolution. Foster a positive work culture through employee engagement initiatives.
• Do all administrative tasks such as record-keeping, HRIS management, and documentation. Maintain the accuracy and confidentiality of employee data.
• BCA and Bizsafe renewals.
• Manage office services such as contract renewal, utilities, etc.
• Other ad hoc duties given by the managing director.

We are seeking a highly organized and experienced Administrative Manager to oversee our office operations and ensure the efficiency of our administrative functions. This role requires a proactive leader capable of managing day-to-day office activities, supervising administrative staff, and collaborating with other departments to maintain a smooth workflow.

Key Responsibilities:

• Manage and supervise administrative staff to ensure effective performance and team productivity.
• Oversee office operations, including scheduling, supplies management, and maintenance.
• Coordinate internal and external communication and ensure timely responses to inquiries.
• Prepare and monitor budgets for administrative expenses, and ensure adherence to budget limits.
• Maintain and update company records, files, and databases, ensuring data security and accessibility.
• Develop and implement administrative policies and procedures to improve operational efficiency.
• Liaise with other departments and senior management to support business needs and resolve issues.
• Assist in planning and executing company events, meetings, and presentations.
• Manage procurement of office supplies and coordinate with vendors and service providers.

Requirements:

• Education: Bachelor’s degree in Business Administration, Management, or a related field (or equivalent experience).
• Experience: Minimum of 3-5 years of experience in administrative or managerial roles, preferably in a corporate environment.
• Skills:Strong leadership and organizational skills.
  Excellent communication and interpersonal abilities.
  Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office management software.
  Budget management experience and analytical skills.
  
• Attributes:High attention to detail and ability to manage multiple priorities.
  Problem-solving aptitude and proactive attitude.
  Strong sense of confidentiality and discretion.
  

ADMIN MANGAER

5.5 -Day Week

9.00am to 6.00pm / 9.00am to 1.00pm

Job Requirements:

• To assist the team members in daily operations
• Able to hold a conversation well
• To be able to communicate with colleagues as well as customer
• Ability to work as a team
• To assist in invoicing, quotation, and purchasing etc
• Ability to multitask and work independently and in teams
• Very willing to learn, have initiative and a self-starter
• To handle software for issuance of paperwork
• To be able handle customer enquiry
• Ad-hoc assignments and tasks as assign by supervisor

Singaporean / PR / Malaysian only.

Please send your resume to Email: [email protected] with post applied for and expected salary range.

• Manage the day-to-day operations of the organization, ensuring that all processes are efficient and effective.
• Develop and implement operational policies and procedures to ensure that the organization operates in a compliant and efficient manner.
• Ensure that the organization meets its goals and objectives, and that performance targets are achieved.
• Oversee the delivery of CET programs, ensuring that they are delivered to a high standard and that customer satisfaction is maintained.
• Work closely with senior management to develop and implement strategies for improving operations and enhancing the customer experience.
• Ensure that all regulatory requirements are met, and that the organization operates in compliance with all relevant legislation and standards.
• Manage the recruitment and training of staff, ensuring that they are competent and capable of delivering high-quality services.
• Develop and implement performance management systems, ensuring that staff performance is monitored and evaluated on an ongoing basis.
• Manage the organization's resources, including financial, physical, and human resources, ensuring that they are used effectively and efficiently.
• Prepare reports and provide regular updates to senior management on the performance of the organization and its operations.
• Build and maintain relationships with key stakeholders, including customers, suppliers, and partners.

Job Requirements

• Bachelor's degree in business administration, operations management, or a related field.
• At least 5 years of experience in operations management and/or administrative management, preferably in a CET organization.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Demonstrated ability to manage staff and resources effectively.
• Knowledge of relevant legislation and standards.
• Ability to develop and implement policies and procedures.
• Strong analytical and problem-solving skills.
• Proven ability to work under pressure and meet deadlines.
• Proficient in the use of Microsoft Office and other relevant software.

To perform government website transactions including MOM, IRAS, ACRA

Checking of payments prepared by the accounts department for Directors approval

To oversee the general administrative functions of the company including record keeping procedures

Handling the payroll function of the company

Employee record keeping and updating including the monitoring of employee leave records

Submission of government paid leave and grants

Developing and ensuring compliance with organization/statutory policies and procedures

• Manage and inspire our administrative team

• In charge of overall company order department (including customer invoice, DO, PO, update recording to system)

• Manage and coordinate administrative tasks to ensure smooth operations department.

• Spearhead initiatives that enhance productivity and refine process / procedures.

• Maintain and manage the corporate calendar and execute events

• Collaborate with our internal programmers ensuring smooth operations for our systems.

• Manage content and communication channels, ensuring the department stays informed and connected.

• Approve purchases, monitor expenses, and implement cost-saving strategies in consultation with the stakeholders.

• Work closely with other department and HQ, playing a key role in supporting company-wide initiatives.

• Supervise administrative staff to ensure tasks are completed in a timely and efficient manner.

• Develop and implement policies and procedures to improve office functionality.

Requirements:

• Experience in office administration, with at least 2-3 year in a supervisory role, including remote team.

• Dynamic and able to adapt to an ever-changing environment

• Excellent written and verbal communication skills.

• Ability to plan, manage, and organize tasks and projects effectively.

• Ability to build strong working relationships.

• Proficiency in office software and Autocount systems, with the ability to liaise with other teams.

Working Hours

Mondays - Fridays 8:00am - 5:00pm

Saturdays 8:00am - 12:00pm

• Handle full set of accounts - P&L, balance sheet, GL, budgeting and other accounting reports and other accounts related duties
• Handle month end closing of fixed assets, inventory costing, GST submission.
• Inventory, costing and GL modules
• Maintain company's transactions records as per standard procedures/forms.
• Liaise and negotiate with vendor, clients and etc
• Data entry of AP & AR invoice / payments and prepares checks (Projecting monthly payment)
• Coordinate month end closing of accounts payable receivable, handle month end closing of fixed assets
• In charge of cash flow management and bank reconciliation
• Prepare statements for management – budgets (monthly/ annual), cash flow forecast and tax returns
• Allocate work to subordinates and supervises their performance
• Other ad-hoc duties as assigned by the management

*** SINGAPOREAN ONLY ***

• Basic $1800-$2400 (depends on experience)
• AWS + Bonus + Yearly increment
• Mon-Fri 9am-5.30pm, Alternate Sat 9am-1pm
• Location : Jurong East
• **Logistics MNC**

Responsibilities:

• Provide customer service support via phone and email
• Monitor incoming and outgoing shipment
• Prepare import and export shipments documentation
• Perform any other duties as and when assigned

Requirements:

• At least O Level and above
• At least 1 year Customer Service experience in related field
• Proficient in MS office
• Able to commit OT when required

For consideration, kindly submit your CV by clicking “APPLY” or email to [email protected]

**Only shortlisted candidate would be notified**

Job Description & Requirements

1. Roles & Responsibilities

Advance Recycling Enterprise Pte Ltd is the leading organization in the environment sector and the market leader of plastic recycling in Singapore, managing by young entrepreneurs, as one of the safest and best companies to work forWe believe on work/life balance
We believe you work/learn, you will move up fast

2. Good to have

Data entry/shipping doc/Adminstration Role

Assist/coordinate in operation
Purchaser/Basic Accounts
Basic QA checker

3. Why you should apply

Lots of Learning Opportunites
Self Growth
Transport incentives provided

*** SINGAPOREAN ONLY ***

• Basic $1800-$2400 (depends on experience)
• AWS + Bonus + Yearly increment
• Mon-Fri 9am-5.30pm, Alternate Sat 9am-1pm
• Location : Jurong East
• **Logistics MNC**

Responsibilities:

• Provide customer service support via phone and email
• Monitor incoming and outgoing shipment
• Prepare import and export shipments documentation
• Perform any other duties as and when assigned

Requirements:

• At least O Level and above
• At least 1 year Customer Service experience in related field
• Proficient in MS office
• Able to commit OT when required

For consideration, kindly submit your CV by clicking “APPLY” or email to [email protected]

**Only shortlisted candidate would be notified**

Responsibilities :

• Attending phone calls / enquiries emails
• Preparing Quotations / Purchase Order / Invoices / Delivery Orders / Data Entry / Filings, etc
• Provide customer service activities, attending to customer's queries and feedback
• Liaise with customer and Engineering department
• Handle daily operation documentation and provide administrative support
• Responsible for arrangement of local and overseas couriers services / air freight / sea freight
• Co-operation with suppliers and forwarder on Incoming & Outgoing shipments
• Prepare minutes in meeting and monthly reports
• Any ad hoc duties required

Requirements :

• Minimum GCE 'O' / 'N' / NITEC / Diploma / Degree Level or equivalent with relevant work experiences
• Welcome for Fresh Graduate
• Proficient in MS Office Applications
• Positive attitude, organized and able to multi-tasks
• Self-motivated, structured, analytical, pro-active, well organized and able to work with minimal supervision
• Good team player with initiative & self-discipline and able to interact with all levels
• Excellent communication and organization skills

Established in 1981, the School of Electrical and Electronic Engineering (EEE) http://www.eee.ntu.edu.sg is one of the founding Schools of the Nanyang Technological University. Built on a culture of excellence, the School is renowned for its high academic standards and research. It is one of the largest EEE schools in the world, with more than 120 faculty members and an enrollment of more than 4,000, of which about 1,000 are graduate students.

We invite applications for the position of Assistant Manager, Administrative Support. This position is responsible for providing administrative support to the school’s faculty, staff and students. This can include processing paperwork, managing operations such as events coordination, driving process improvements, technology implementations, supporting strategic planning efforts such as providing data and analysis and recommendations that inform decision making.

Responsibilities

• Facilitating document verification for the recruitment of manpower.
• Developing, overseeing, and enhancing the content and functionality of research center websites.
• Aiding in the management, matching, and allocation of student group projects.
• Contributing to the planning and execution of events, specifically in areas like event coordination, logistics, and communication.
• Assisting in the compilation and preparation of reports.
• Demonstrating proficiency in creating content and design for the school's marketing and communication campaigns is considered an advantage.
• Undertaking any other ad-hoc administrative duties as assigned.

REQUIREMENTS

• Bachelor’s degree with at least 3 years of relevant work experience, preferably in a corporate or academic setting.
• Prior working experience in higher education environment, especially in administration of academic programmes, will be an added advantage.
• Excellent organization, prioritization, monitoring and follow-up skills within tight deadlines.
• Good communication and interpersonal skills.
• Self-driven, resourceful and excellent team player.

Provide administrative support for the Retail Leasing operation. Looking for a person with administrative experience preferably in retail setting.

The company is a regional property investment holding with main business in shopping malls, logistics, food, agriculture, maritime, hospitality and serviced apartments.

Job Responsibilities:

1. Finance:

• Quotation, PO, invoicing, accounts entries in accounting software
• Finance SOPs, monthly finance reports, payment, claims, bank transactions
• Support accountant, auditor, tax agent;

2. Admin:

• Personal Assistant to General Manager & ensure well keeping of the office
• Prepare SOPs, reports, materials, slides, website, social media
• Plan for meetings, trips, assist in general correspondences

3. Human Resource:

• Talent recruitments: job ads, benchmarking, partnership, interviews
• Talent rewards: performance management, recognition and rewards, employee benefits, maintaining employee handbook
• Talent retention: career development, conducive work environment, training, employee communications

Job Requirements:

1. More than 3 years of experience in any of the domains: finance, HR or admin;
2. Diploma or Bachelor degree in any discipline;
3. Willing to learn and take up responsibilities outside your existing comfort zone;
4. Good computer literacy especially in using Microsoft Office tools (Word, Excel, Powerpoint)
5. Good commands of both English and Chinese languages (written and spoken) due to the nature of the stakeholder engagements;
6. Past experience working in high tech companies and / or startups an advantage but not mandatory;
7. Have good communication skills, high sense of responsibility, strong sense of delivery, ability to work independently and excellent team spirit.

Roles & Responsibilities:

• Handle full set of company’s accounts for several entities.
• Prepare monthly reconciliation for accounting reports purposes.
• Prepare periodic budget and ad-hoc management report.
• Handle corporate taxation matters, GST and company grant.
• Improvise finance process workflow.
• Project expenses budget, cash flow monitoring, internal controls and forecast application.
• Provide financial advice to management so to improve business operation and achieve better cost-saving.
• Assist in general office administration including HRM when assigned.

Job Requirements:

• Diploma in Accounting, Finance and professional qualification in Business Administration.
• At least 5years of Financial Accounting experience in marine industries.
• Report to director on all financial matters.
• Possess strong business acumen and a flair for financial analysis and problem solving.
• Must be able to work under pressure.
• Organized, meticulous and an eye for detail.
• Must be able to work independently.

As the largest college in Nanyang Technological University Singapore, the College of Engineering (CoE) which comprises six internationally known engineering schools is home to more than 13,000 students, 400 faculty and 1,400 staff. With its engineering research output ranked amongst the top 15 universities in the world, CoE is a recognised leader in innovation and technology.

Providing effective and efficient administrative and secretariat support to Dean, College of Engineering (DCoE), you will execute the full spectrum of programmes, tasks and activities, which include (but not limited to) appointment/meeting scheduling, documentation, minutes taking, report compilation and event management.

As an integral administrative member at the Dean’s office, you will also lead or be part of the taskforce in the planning, organization, and management of college-level programmes such as visit by the College Advisory Board and College Town Hall. You will also serve as a staff officer to DCoE in the management of documentation and travel arrangement, prioritization of requests, handling of sensitive information, communication management, management reporting, and facilitation of inputs and recommendations for decision-making.

Your key duties included but not limited to the following:

• Manage DCoE’s role-based email account and calendar.
• Manage DCoE’s schedule, appointments, travel arrangements and submission of various claims.
• Support research administration such as research database management and collation of information from internal and external stakeholders.
• Plan, coordinate and prioritize requests and information flow, ensuring seamless organizational communication.
• Coordinate and provide logistic support to college-related events and visits.
• Undertake any other ad-hoc initiatives and assignments undertaken by the Office.

Requirements:

• Degree qualification or equivalent, preferably with relevant working experience in a secretarial role
• Good planning, organizational and problem-solving skills
• Strong interpersonal skills
• Good written and oral communication skills
• Good time management skills
• Flexibility and Adaptability in a fast-paced environment
• IT savvy with good knowledge in Microsoft Office Applications

JOB SUMMARY

To provide administrative support to ensure smooth running of central kitchen.

RESPONSIBILITIES & EXPECTATIONS

• Assist with filing, scanning, and printing of documents for the office and central kitchen.
• File weekly records for hygiene check lists & photos.
• Print out daily preparation lists for cooking.
• Maintain a comprehensive filing system.
• Book-keeping and accounting tasks.
• Compile and submit petty cash vouchers, suppliers’ invoices, workers’ medical certificate/leave forms etc. to main office.
• Maintaining and updating contact lists of vendors and suppliers.
• Assist is receiving & checking on incoming goods & deliveries.
• Ad-hoc duties as assigned.

REQUIREMENTS

• Ability to communicate with suppliers & vendors.
• Possess good knowledge of Microsoft Office.
• Must be a fast learner.
• Good in self-discipline, able to work in accordance to instructions.
• Fast and meticulous.
• Willing to work long hours especially during festive seasons.

Responsibilities:

· Oversee and Manage general administration task of the Company, ensuring smooth day to day operations

· Administrative Support to management and staff, and manage Office Asset Tracking system, and new staff onboarding

· Control of office budget, space resources and administering staff claims and petty cash disbursement, staff travel arrangement

· To source or negotiate with vendors on office equipment and maintenance

· To review and liaise with various stakeholder to drive process change to improve efficiency

· Other ad-hoc tasks as assigned

Requirements:

· Min GCE 'A' levels or its equivalent

· 5 years of experience in administrative duties or program management

· Good communication and people skills

· Proficient in Microsoft Word and Excel

· Possess a good command in written and spoken English

· Eye for detail, Meticulous, good organizational skills with the ability to multi-task.

· Independent, motivated, good team player with positive working attitude, service oriented

Description

Established in 1997, St.Hua Private School specializes in the provision of technical education and consulting services.

Responsibilities

• Handle customer inquiries and requests via various channels such as phone, email, chat, or in-person.
• To follow-up with sales enquiries to work with team leader to generate the quotation and invoice.
• Address customer feedback received through phone, email, social media, and live chat, ensuring prompt resolution.
• Maintain detailed and accurate records of customer interactions and transactions.
• Able to communicate / written with English and Mandarin in order to assist Mandarin speaking clients on their queries and concerns.
• Perform any additional duties as assigned on an ad-hoc basis.

Requirements:

• ‘A’ Level students, pursuing a Diploma or Bachelor’s degree in any field.
• Proficient in Microsoft office and basic IT systems.
• Experience working in an office environment will be advantageous.
• Good academic track record will be advantageous.
• Good organizing and planning skills.
• Positive attitude and willingness to learn.
• Knowledge in office administration and social media platforms is preferred.
• Training will be provided.

Location:

• 5 minutes’ walk from Jurong East MRT

Interested applicants please fill up the job Application Form via

https://forms.gle/9ZUptTcsM19tcXMBA

OR Email your CV to [email protected]

Job description

1. handle quotation, sales order , delivery order and invoice

2. communicate with customers for following up on delivery

3. take order and execute order

4. to do basic social media posting ( if can handle shopee, lazada and q0010 platform is added value)

Job requirement

1. able to work independantly

2. good time management and work with time line

3. multi task ability for work is require

4. some knowledge of words, excel and powerpoint to generate report ( vlook up and etc)

Responsibilities:

• Track and manage the Centre’s assets, funding, procurement, manpower and space resources.
• Manage the Centre’s special programmes and daily operations.
• Prepare progress reports, audit and budget statements in a timely manner
• Provide updated and organized data capture and management on centre information
• Be part of the working team to ensure that the Centre operates at maximum efficiency and complies with policies, procedures and standards.
• Provide workshop/conferences/events support and visits to the Centre
• Serve as a liaison to internal and external stakeholders
• Provide effective executive support to Centre Directors
• Continual review of work processes for improved efficiency and effectiveness in administration
• Any ad-hoc duties assigned by Centre Directors

Requirements:

• A good degree in any discipline from a recognized university with at least 3 years of relevant working experience. Applicants with working experience in a university capacity preferred.
• Excellent command of spoken and written English.
• Strong analytical and problem-solving skills
• Meticulous, adaptable and able to multi-task.
• Able to work independently
• Proficient in Microsoft Office applications

Only shortlist candidates will be notified.

Job description

1. handle administrative and paperwork

2. fix appointment for interview

3. followup with candidates in various locaton for documentation

4. asssist in posting in social media

5. assist in cold calling and follow up

Requirements

1. detail on paperwork

2. strong in coordination and liaising

3. able to multi-task

4. strong in handling social media

5. able to work independently

Working hours

Monday to Friday

8.30 am to 6 pm

Location : West , Nearest Mrt Clementi