Total 76 job vacancies by Ambition Group Singapore Pte. Ltd.

#NEW# Technical Support Analyst - Up to $6,500 - (Maternity Cover Until 2nd Sep)

With a 30-year presence in the Asia Pacific, wour client rapidly grown with key locations and an expanding network. Internationally, they are operate across six continents, focusing on core sectors.

The Technical Support Analyst role involves prompt, customer-focused service, contributing to IT projects and proactive initiatives. The ideal candidate should have strong communication skills and a commitment to customer satisfaction.

Day-to-day Responsibilities:

• Respond to customer incidents and requests through phone, email, or standard methods within agreed SLAs.
• Resolve customer issues by understanding needs, identifying problems, and providing optimal solutions; expedite corrections or adjustments and follow up to ensure resolution.
• Strive to resolve customer requests on the first contact; identify training opportunities.
• Maintain records of customer interactions in the ticketing system, following communication procedures, guidelines, and policies.
• Provide on-site and remote service using control and administration tools.
• Create and update knowledge articles.
• Manage end-user assets, including setup, configuration, collection, and wiping; ensure asset tracking systems are updated.
• Install pre-packaged software on user-end devices.
• Create, update, and delete user accounts in active directory and supported applications.
• Assist with audio-visual conferencing setup, scheduling, and support.
• Conduct software and/or hardware testing.
• Respond to security incidents, perform initial investigation, and take remediation actions.
• Assist with event monitoring, diagnosis, and response.
• Respond to major incidents: categorize incidents, send notifications, troubleshoot hardware, software, and networks, escalate as needed, contribute to remediation efforts, and participate in after-action analysis.
• Perform basic system management and operational tasks.
• Assist with office move technology logistics.
• Support project delivery.
• Handle ad-hoc tasks assigned by the Manager.

Best Practice / Process Support:

• Collaborate with other teams within the Technology Services Department when necessary to achieve call resolution. The Customer Support Team must provide detailed and precise information on these occasions to enable those teams to ensure a prompt resolution.
• Work with other individuals within the IT Support team to ensure all customer requirements are supported to a high and consistent standard on a daily basis. Ensure effective feedback is communicated to the relevant parties.

Required Qualifications and Skills:

• Diploma or degree educated
• Minimum of 3-5 years of experience in a similar role
• Experience in a professional services or law firm environment is advantageous
• Strong IT skills with a high level of competency in the use of Office 365 and a good understanding of AD, AAD, Exchange
• Document Management ,eg iManage
• Case Management, eg MatterSphere, Visualfiles, Axxia, Prolaw
• Dictation, eg Bighand
• Time Recording, eg Intapp Time
• Enterprise Apps, egElite 3E, HRIS, Interaction
• Intranet, eg SharePoint, Jive
• Microsoft Exchange, Microsoft Office, Active Directory, Vmware, VPN
• Desktop imaging, End user hardware & peripherals, Printers etc.
• Capable of working independently and collaboratively as a team member
• Proactive approach in identifying work to be done
• Excellent organizational skills with acute attention to detail
• Good communication skills and the ability to manage expectations

For more information, please contact [email protected]

Job Duties:

• Promote product to existing customers of various segment by cross-selling the value propositions of credit cards
• Engaging and build good relationship with customers & deliver good client experience
• Follow up and ensure customers' applications and documentations are completed for timely processing
• Able to present effectively and communicate comfortably to customers face to face or through telemarketing activities

Job Requirements:

• Candidate needs to have good communication & customer service skills
• Team player and ability to multi-task & thrive in a fast-paced work environment
• Proficient with use of MS Office & Outlook
• Minimum N level and above

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

#NEW# AV IT Support Specialist- 12 month Contract - Long Term

Our client, a dynamic and innovative medium-sized financial services firm, is currently seeking a skilled Network IT AV Support Engineer to join their team. This role involves providing comprehensive support for all company business events as part of the AV end-user support team. Reporting directly to the Director of Corporate IT Technology in Asia Pacific, the position falls within the Corporate IT End User Technology – Productivity and Enterprise Communication team. Based in Singapore, the candidate will play a crucial role in supporting customer experience solutions utilizing the latest technologies, including Digital Signage, Meeting Room Solutions, Video Conferencing, Streaming, and Live Event Support. Collaboration with Facilities teams to ensure seamless support is also a key responsibility. Moreover, the candidate must be available to provide support to the regional leadership team during important conferences, ensuring smooth operations and exceptional user experiences.

Responsibilities:

• Provide second-level support for Meeting Room solutions, Microsoft Teams, ZOOM, WEbex , Digital Signage, Cisco VCS Systems, and other related technologies.
• Offer technical consultancy to end users to ensure prompt problem resolution.
• Communicate effectively with departments and promptly notify relevant parties of any issues affecting operations, such as outages or service disruptions.
• Demonstrate creativity and innovative problem-solving skills.
• Possess knowledge of network topologies, protocols, cabling, and troubleshooting techniques.
• Proficient in Teams and Unified Communications.
• Communicate effectively with internal and external customers.
• Ability to multitask, work with minimal supervision, and self-motivated.
• Maintain a positive attitude and collaborate effectively in a team environment.
• Gather appropriate details from customers during interactions.
• Provide professional and service-driven assistance to internal customers.
• Collaborate with team members to achieve collective goals and objectives.
• Perform additional duties as required.

Skills needed :

• Minimum 3 years of experience in Voice and Video and AV technologies,
• Strong understanding of live virtual event workflows.
• Demonstrated proficiency in planning, organization, and problem-solving, with a strong process orientation.
• Excellent analytical, interpersonal, facilitation, and leadership skills, coupled with effective oral and written communication abilities.
• Competence in Microsoft Teams & Event hosting, Cisco video endpoints, and preferred experience with AV technologies and web streaming solutions such as Vbrick.
• Familiarity with MS Teams configurations. ZOOM, Webex is big bonus
• Understanding of AV equipment, signal flows, architecture, and live system setups for broadcasts.
• Knowledge of streaming media workflows, CDN connectivity, and media distribution for both live and on-demand content within enterprise networks and externally.
• Proven ability to systematically troubleshoot problems in complex voice and video environments.

If you have any questions, please feel free to contact [email protected] for more information.

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1768258

Job Duties:

• To promote credit card coversion to existing customers of various consumer segment
• Engage & build good relationship with customers & deliver good client experience
• Good follow-up skills and ensure customers’ applications and documentations are completed for processing timely
• Able to present effectively and communicate comfortably to customers face to face or through telemarketing activities

Job Requirements:

• Minimum N Levels and above
• Customer-oriented, with good interpersonal and communication skills
• Meticulous, able to process requests with accuracy and meet service standards
• Proficient in MS Office

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Duties:

• Retrieve/ scan/ upload existing documents and file them under system accurately
• Perform quality check and reconcilation activities
• Any other ad-hoc duties as assigned

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Responsibilities:

· Making phone calls to obtain missing information from clients/new clients

· Handling of inbound calls

· Attending to customer enquiries in regards to ongoing project

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Diploma in a related discipline

· Minimum 1 year of call center experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Job Responsibilities:

· Providing of administrative support for administration manager

· Screening of travel requests and coordinating of travel arrangements

· Handling of scheduling, organizing of meetings and client appointments

· Organizing and maintaining of files and records for efficient retrieval

· Arranging of food deliveries with caterers and suppliers

· Liaising with stakeholders on all travel related matters

· Check, record and getting approval for invoice payments

· Attending to guests at reception

· Maintaining of meeting room calendars

· Using of Workday for office expenses submission

· Helping with floor facilities

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Diploma in a related discipline

· Minimum 3 year of relevant experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Job Duties:

• Answer incoming queries and address queries in a timely and professional manner
• Provide accurate and detailed information to customes with regards to relevant products and services
• Resolve customer issues and concerns
• Data entry call records into database
• Any other adhoc duties as assigned by supervisor

Job Requirements:

• Minimum ITE and above
• At least 1 year of experience in contact centre environment
• Proficient in MS Office

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Duties:

• Data entry into bank system
• Processing of claims on Concur system
• Adhering to organization regulations
• Assist on e-procurement such as stationery ordering and scanning of name cards.
• Other ad hoc duties as assigned by supervisor

Job Requirements:

• Proficient in MS Office
• Experience with Concur system will be an advantage

Interested applicants please send your resume in MS Words format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R22104385

Data provided is for recruitment purposes only

Business Registration Number: 200611680D.

Licence Number: 10C5117

Job Duties:

• To process all types of loan applications, conduct searches data entry, checking and verifying data entry and ensure proper document submission are in place
• To work closely with RMs/dealers/customers and ensuring smooth operations delivery.
• To attend to enquiries
• To assist in documentations
• Other ad hoc duties as assigned

Job Requirements:

• Minimum A Levels/Diploma and above
• Customer-oriented, with good interpersonal and communication skills
• Meticulous, able to process requests with accuracy and meet service standards
• Proficient in MS Office

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Duties:

• Data entry to input data into system.
• Processing claims on Concur system.
• Adhere to the organization regulations to ensure that the information remain private and confidential
• Assist on e-procurement such scanning of name cards and ordering of stationeries
• Other ad hoc duties as assigned by supervisor

Job Requirements:

• Proficient in MS Office
• Experience with Concur system will be an advantage

Interested applicants please send your resume in MS Words format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified.

Data provided is for recruitment purposes only.

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D.

Licence Number: 10C5117

#NEW# IT Service Delivery lead / Automation Focused

HR System Automation Project - Until end of Dec ( then extentional based on projects needs)

Our Client is a dynamic and innovative medium financial firm, and we are embarking on an exciting HR System Automation Project. We are seeking a seasoned IT Service Delivery Lead with a passion for driving successful projects to join our team and contribute to the achievement of defined project objectives. As Singapore is a key APAC business hub for our client, the project is crucial to our expansion in the region.

Responsibilities:

• Lead and manage end-to-end IT service delivery for the HR System Automation Project, ensuring the achievement of project objectives and timely delivery.
• Utilize Agile methodology to streamline project workflows and enhance efficiency.
• Drive automation projects, leveraging your expertise to implement cutting-edge solutions.
• Demonstrate a strong understanding of testing processes to ensure the quality and reliability of delivered solutions.
• Possess good knowledge of Core HR systems, such as Workday, contributing to seamless integrations and functionality.

Day-to-Day Responsibilities:

• Organize and facilitate key routines such as kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Plan and coordinate delivery, ensuring effective collaboration and dependencies across various teams.
• Facilitate dependency management, risk management, and impediment removal for the defined deliverables.
• Promote and facilitate communication and collaboration across organizations to support deliverable completion and adherence to timelines.
• Gather and facilitate status updates for stakeholders and leadership, focusing on delivery progress, risks/issues, and schedule.
• Ensure execution aligns with deliverable requirements by working closely with sponsors and stakeholders.
• Ensure deliverables comply with Enterprise Change Management standards.
• Support resource planning for delivery and execution.
• Demonstrate excellent communication skills, both written and verbal, interacting effectively at all levels.
• Ability to interact with business leaders, external vendors, and internal technology groups.
• Utilize Microsoft Office suite and demonstrate solid experience in process release management.
• Can work unsupervised, being a self-starter with strong organizational skills.
• Capable of prioritizing tasks effectively.
• Proven experience in a similar role, showcasing successful project delivery.
• Strong organizational and prioritization skills.
• Ability to work autonomously and as part of a collaborative team.
• Strong stakeholder management & communication skills at all levels.

Skills Needed:

• Minimum 5+ years of professional working experience in software IT service delivery.
• Proven work experience in Agile methodology, effectively managing project workflows.
• Successful track record in driving and implementing automation projects.
• Strong understanding of testing processes, ensuring the quality of delivered solutions.
• Good knowledge of Core HR systems, particularly Workday implementation project is a big plus.

If you need to know more, please contact [email protected]

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1768258

#NEW# IT Service Lead / Manager / Delivery lead

Network Project/ Automation - 12 months

Are you a seasoned IT service Delivery Lead/ manager with a passion for driving successful Network related Automation Projects? Join our team and play a crucial role in delivering defined project objectives for one of the famous medium financial firms. As Singapore serves as a key APAC business hub for our client, they are rapidly but conservatively growing and expanding their business in the APAC region.

Day to day Responsiblites

• Organize and facilitate key routines such as kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Plan and coordinate delivery, ensuring effective collaboration and dependencies across various teams.
• Facilitate dependency management, risk management, and impediment removal for the defined deliverables.
• Promote and facilitate communication and collaboration across organizations to support deliverable completion and adherence to timelines.
• Gather and facilitate status updates for stakeholders and leadership, focusing on delivery progress, risks/issues, and schedule.
• Ensure execution aligns with deliverable requirements by working closely with sponsors and stakeholders.
• Ensure deliverables comply with Enterprise Change Management standards.
• Support resource planning for delivery and execution.
• Demonstrate excellent communication skills, both written and verbal, interacting effectively at all levels.
• Ability to interact with business leaders, external vendors, and internal technology groups.
• Utilize Microsoft Office suite and demonstrate solid experience in process release management.
• Can work unsupervised, being a self-starter with strong organizational skills.
• Capable of prioritizing tasks effectively.
• Proven experience in a similar role, showcasing successful project delivery.
• Strong organizational and prioritization skills.
• Ability to work autonomously and as part of a collaborative team.
• Strong stakeholder management & communicaiton skills at all levels

If you are passionate about project delivery, thrive in a collaborative environment, and are ready to make an impact, apply now! Join us in shaping the future of automation projects for our client.

For more information, please contact [email protected]

Job Responsibilities:

· Inputing banking data into system

· Ensuring BAU activities are completed

· Data entry and scanning of documents

· Processing of concur claims

· Preparing of pre-set reporting templates

· Processing of documents

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Diploma in a related discipline

· Minimum 1 year of relevant admin experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

1 Year Credit Support Officer (Banks)

Job Duties:

• Assist the credit approval team in performing the following credit monitoring activities
• Stock exchange announcements
• Litigation suits
• Property price index
• Commodity prices
• Collateral reports
• Facility Limit Excess reports
• Allocation of credit approval cases
• Other miscellaneous reporting and credit support activities

Job Requirements:

• At least Diploma/ Degree and above
• Proficient in Microsoft Excel

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Chu Chin Siew (Claire) (R1989696)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1989696

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Responsibilities:

· Preparation of and sending of daily escalation email

· Following up with stakeholders for information and ensuring of proper resolution as per business requirements

· Data entry and credit documentation

· Preparing of pre-set reporting templates and data for weekly/monthly report

· Processing of documents

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Diploma in a related discipline

· 1 year of relevant banking experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

*NEW* L1-L2 Desktop Support - up to 4,500 with Bonus ( Rolling Contract)

LOCATION : CBD AND WEST

Our client is one of the leading food and agriculture trading firms, known for its stable and friendly working environment. They are currently seeking an experienced L1-L2 Technical Support Engineer. The ideal applicant will provide general BAU IT support to internal users.

We are looking for someone with strong interpersonal and communication skills in English and the following technical skills:

Must

• Minimum of 2+ years of L1-L2 technical support experience in a large corporate infrastructure (250 user environment).
• Support experience in Windows 7 &10, Mac OSX, patch management, Active Directory, ServiceNow or similar , Office 365 and essential applications such as Microsoft Office.Hands-on experience in desktop, laptop, printer, and scanner configuration.
• L2 level troubleshooting for LAN/WAN/MPLS. Basic administration knowledge of systems and servers, phone systems, and wireless infrastructure related to the network.
• Experience in troubleshooting all office network-related issues, such as switches and WIFI

Others

• Ability to adhere to the organization’s standards, processes, and procedures.
• Good command of English and strong communication skills, both written and interpersonal.
• A team player who can work with minimal supervision and collaborate with heterogeneous teams.
• Good time management and multitasking capabilities.
• Proactive with meticulous attention to detail.
• Willingness to learn, take ownership, and show initiative to achieve desired results.
• Ability to work in a diverse multicultural environment.
• Good to have system migration & office move projects experience
• Hardware support

Anyone with relevant experience is welcome to chat. For more details, please email [email protected].

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1768258

#NEW# Support (Ops) Engineer - Financial Markets & Global Treasury

We are seeking a highly skilled and motivated Support (Ops) Engineer to join a dynamic team in Singapore. This role is part of global squads located in Brussels, Bucharest, and Singapore within the Competitive Pricing area in the Financial Markets domain.

Role and Work Environment:

As an Ops Engineer in the Financial Markets & Global Treasury, you will be an integral part of delivering key components within the Competitive Pricing area in Wholesale Banking Financial Markets. You will work alongside global squads to contribute to an in-house Front-Office real-time pricing, Sales Trader Workflow, and pricing service for various derivatives.

Key Responsibilities:

• Take primary responsibility for the stability of applications, identifying and resolving incidents related to application and system-related problems.
• Monitor, manage, study, and run the application/service, contributing to the completion of all activities in the backlog.
• Work collaboratively with colleagues from different areas of expertise, expanding knowledge relevant to the squad's mission.
• Contribute to all sprint events, utilizing functional expertise and experience.
• Provide L2 support covering both functional and technical needs during ASIA trading hours.
• Perform data improvement by configuring new and existing products, reports, and processes.
• Oversee and manage production incidents arising during trading activities, coordinating with relevant teams and stakeholders to minimize disruptions.
• Offer expertise in derivatives and risk management, troubleshoot issues, and optimize market risk reporting and modeling.
• Conduct functional testing and Change Management activities to ensure safe deliveries to the Production environment.
• Collaborate with Quants teams to optimize performance of data-synapse grid computing.
• Drive effective problem management, ensuring preventive and detective measures are identified and resolved through the backlog.
• Build, enhance, and maintain tooling and scripts to automate repetitive or error-prone tasks.

Requirements (MUST)

• Education: Bachelor’s degree in a relevant field (preferred).
• Experience: Minimum of 1+ years in Trade application Support or Technical Operational Engineering or related roles.
• FX trading application experience

Bonus Skills:

• Refinitiv RET-AD

For more information, please contact [email protected]

#NEW# Technical Support Analyst - Up to $6,500 - (6 months Maternity Cover)

With a 30-year presence in the Asia Pacific, wour client rapidly grown with key locations and an expanding network. Internationally, they are operate across six continents, focusing on core sectors.

The Technical Support Analyst role involves prompt, customer-focused service, contributing to IT projects and proactive initiatives. The ideal candidate should have strong communication skills and a commitment to customer satisfaction.

Day-to-day Responsibilities:

• Respond to customer incidents and requests through phone, email, or standard methods within agreed SLAs.
• Resolve customer issues by understanding needs, identifying problems, and providing optimal solutions; expedite corrections or adjustments and follow up to ensure resolution.
• Strive to resolve customer requests on the first contact; identify training opportunities.
• Maintain records of customer interactions in the ticketing system, following communication procedures, guidelines, and policies.
• Provide on-site and remote service using control and administration tools.
• Create and update knowledge articles.
• Manage end-user assets, including setup, configuration, collection, and wiping; ensure asset tracking systems are updated.
• Install pre-packaged software on user-end devices.
• Create, update, and delete user accounts in active directory and supported applications.
• Assist with audio-visual conferencing setup, scheduling, and support.
• Conduct software and/or hardware testing.
• Respond to security incidents, perform initial investigation, and take remediation actions.
• Assist with event monitoring, diagnosis, and response.
• Respond to major incidents: categorize incidents, send notifications, troubleshoot hardware, software, and networks, escalate as needed, contribute to remediation efforts, and participate in after-action analysis.
• Perform basic system management and operational tasks.
• Assist with office move technology logistics.
• Support project delivery.
• Handle ad-hoc tasks assigned by the Manager.

Best Practice / Process Support:

• Collaborate with other teams within the Technology Services Department when necessary to achieve call resolution. The Customer Support Team must provide detailed and precise information on these occasions to enable those teams to ensure a prompt resolution.
• Work with other individuals within the IT Support team to ensure all customer requirements are supported to a high and consistent standard on a daily basis. Ensure effective feedback is communicated to the relevant parties.

Required Qualifications and Skills:

• Diploma or degree educated
• Minimum of 3-5 years of experience in a similar role
• Experience in a professional services or law firm environment is advantageous
• Strong IT skills with a high level of competency in the use of Office 365 and a good understanding of AD, AAD, Exchange
• Document Management ,eg iManage
• Case Management, eg MatterSphere, Visualfiles, Axxia, Prolaw
• Dictation, eg Bighand
• Time Recording, eg Intapp Time
• Enterprise Apps, egElite 3E, HRIS, Interaction
• Intranet, eg SharePoint, Jive
• Microsoft Exchange, Microsoft Office, Active Directory, Vmware, VPN
• Desktop imaging, End user hardware & peripherals, Printers etc.
• Capable of working independently and collaboratively as a team member
• Proactive approach in identifying work to be done
• Excellent organizational skills with acute attention to detail
• Good communication skills and the ability to manage expectations

For more information, please contact [email protected]

Job Responsibilities:

· Data entry of investment data into system

· Processing of concur claims

· Ensure data accuracy

· Assist with name card scanning and procurement

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum GCE “A” Levels

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Responsibilities:

• First point of contact for walk-in customers in addressing their queries and managing the customer flow as service ambassador at Building Service Centre
• Hand over the System welcome pack and accessories to the residents
• Handling customer's enquiries and feedback and escalate to the relevant parties where needed
• Daily record and status update on residents' feedback
• Payment arrangement for CCS
• Any other duties as assigned

What You’ll Need:

• Prior experience in customer service roles.
• Possesses good communication and customer service skills
• Adaptable and independent to work in a dynamic environment with minimal supervision
• Good attitude and willing to take initiative to respond to customers needs

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

Actively seeking IT Support Analyst for a renowned legal institution!

· Leading legal service provider operating globally

· High-performing and collaborative work environment

· Opportunity to work with other regional offices

Job description

Our client is a prominent legal firm with global presence, and one of the leading players in the industry. The Singapore office was established in 2015, and they are known for delivering high-quality legal advice and solutions to a diverse clientele.

They are actively seeking a skilled IT Support Analyst to join their organization. In this role, your responsibilities will encompass performing Level 1 and 2 technical support via phones, remote connection, and on-site. You will also be responsible for user administration for all joiners and leavers, as well as support IT equipment such as laptops and desktops. This role directly reports to the Regional IT Service Desk Manager, ensuring effective communication and support within the team.

If you enjoy working in a high-paced and collaborative environment, this is the role for you!

To qualify, you must have the following:

· At least 3 – 5 years of technical support experience in a legal firm or similar

· Hands-on experience and technical knowledge of Windows 10 Professional, Microsoft 365, Microsoft Active Directory, Exchange, and SCCM

· Technical expertise of remote technologies such as Citrix, VPN, and DUO Administration

· Technical knowledge of document management system and professional services applications

· Excellent communication skills to collaborate with stakeholders and management in the region

Should you possess the necessary skills and qualifications, do forward your resume to [email protected] or make use of the "APPLY NOW" feature. For additional information, please visit www.ambition.com.sg.

Data provided is for recruitment purposes only.
Business License Number: 200611680D. | Licence Number: 10C5117 | EA Registration Number : R23115522

Regrettably, only shortlisted candidates will be notified.

*LI-DO1

Job Responsibilities:

• Answering incoming queries in a professional and timely manner while providing accurate and detailed information to customers regarding products and services.
• Resolving customer issues, complaints, or concerns with empathy and effective problem-solving skills.
• Documenting customer interactions thoroughly and maintaining accurate records in the database.
• Adhere to company policies and procedures, all while upholding a positive and customer-centric attitude.
• Entail performing ad hoc duties as assigned by the Supervisor.

Requirements:

• Minimum of 2 years of experience in a contact center or similar environment.
• Excellent interpersonal, communication, and customer service skills.
• Able to work independently in a fast-paced environment while also contributing as a cohesive team member.
• Attributes such as being self-directed, capable of multitasking, self-motivated, and able to work under pressure are highly valued.
• Demonstrate the initiative to respond to customer needs with a commitment toward service excellence.
• Proficiency in MS Office applications is also required.

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Responsibilities:

· Attending to walk in customers, addressing their queries and managing of customer flow

· Handling of inbound calls

· Handing of welcome package and explaining of current project/offer to them

· Daily record and status update into system

· Arranging payment

· Ensure customer satisfaction and escalate when needed

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Diploma in a related discipline

· 1 year of customer service experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

*NEW* L1-L2 Desktop Support - up to 4,000 with Bonus

Our client is one of the leading food and agriculture trading firms, known for its stable and friendly working environment. They are currently seeking an experienced L1-L2 Technical Support Engineer. The ideal applicant will provide general BAU IT support to internal users.

We are looking for someone with strong interpersonal and communication skills in English and the following technical skills:

• Minimum of 2 years of L1-L2 technical support experience in a large corporate infrastructure (250 user environment).
• Hands-on experience in desktop, laptop, printer, and scanner configuration.
• Basic administration knowledge of systems and servers, phone systems, and wireless infrastructure related to the network.
• Knowledge of Windows 7, Windows 10, Mac OSX, patch management, and essential applications such as Microsoft Office.
• Experience in troubleshooting all office network-related issues, such as switches and WIFI.
• Fair understanding/knowledge of LAN/WAN/MPLS.
• Working experience with Office 365 to prepare reports and dashboards.
• Ability to adhere to the organization’s standards, processes, and procedures.
• Good command of English and strong communication skills, both written and interpersonal.
• A team player who can work with minimal supervision and collaborate with heterogeneous teams.
• Good time management and multitasking capabilities.
• Proactive with meticulous attention to detail.
• Willingness to learn, take ownership, and show initiative to achieve desired results.
• Ability to work in a diverse multicultural environment.

Anyone with relevant experience is welcome to chat. For more details, please email [email protected].

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1768258