Position: Customer Support Executive
Location: Alexandra Technopark, Singapore
Working Hours: Monday to Friday, 9:00 AM to 6:00 PM (Fully in-office)
Salary: SGD $4,200 - $4,500 x 13 months + 2-3 months VB

Key Responsibilities:

1. Inventory Management:Support service parts inventory management, ensuring balanced inventory aligned with service requirements and targets.
   Assist with inventory forecasting and ordering to maintain optimal stock levels.
   
2. Parts Stocking & Pricing:Ensure timely parts stock-up for new models based on recommendations from the technical team.
   Update and maintain spare parts pricing to reflect current costs.
   
3. Order Processing:Process orders from parts distributors and coordinate with service partners on spare parts-related matters.
   Manage spare parts warranty claims and provide weekly updates on ETA for parts shortages.
   
4. Defective Parts Handling:Process returned defective parts and main units, ensuring proper documentation and returns management.
   
5. Demo Unit Monitoring:Oversee Demo unit movement operations by coordinating with the Demo coordinator.
   Ensure Demo write-off and disposal exercises are carried out quarterly.
   Perform stock checks for demo units to maintain accurate records.
   

How to Apply:
Submit your resume to [email protected] or reach out via Telegram at @jocelynchan

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence Number: 99C4599
Personnel EA Licence: R1331820

Hiring: Customer Service Executive

Location: Kovan / Orchard Campus

Working hours: Mon-Fri 9am-6pm, Sat 9am-1pm (Alternate Saturday)

Salary range: $2200-3000 per month (commensurate with experience)

Responsibilities:

• Respond to customer enquiries via phone calls or face to face
• Administration of enrolment; including preparation of documentations
• Conduct orientation
• Providing customers with details and information on course enquiries
• Operational duties of Customer Service department
• Coordinating and marketing of activities including road shows, preview talks and exhibitions
• Other duties as assigned by the Management

Requirements:

• Customer focused and proactive, able to communicate professionally and with confidence
• Resourceful team player with excellent interpersonal skills

Interested candidates, please send in your resume to: HR @ DIMENSIONS.EDU.SG & state in the subject as "Customer Service Executive (Kovan / Orchard)".

We regret that only shortlisted candidates will be notified.

Requirements:
- Min: 2-3 years relevant experience
- Qualification: Min O'Level/A Level or equivalent
- Fluent in Mandarin and English

Responsibilities:
- Attend to walk-in or call-in clients’ enquiries in proper manner and right attitude. Arrange appointments efficiently to minimize client’s waiting time.
- Register new client and brief clinical procedures when necessary. Solve client’s concern and problem with best effort.
- Collect client’s feedback and direct client complaints to correct channel. Provide general cleaning and troubleshooting of hearing aids.
- Prepare and monitor hearing aid/ear mould/accessories orders.
- Keep proper record and update hearing aid and accessories inventory, client database and financial data.
- Perform billing and payment collection and payment collection in timely manner.
- Assist in sales and promotional activities when required.
- Maintain clean, tidy and hygiene working environment.
- Professionally attired to work.

A Chemical MNC base in central region is seeking for a Customer Service to perform end to end order fulfilment.

• Process customer orders and place orders with supplier according to customer requirement, prepare reports of outstanding orders for customers
• Monitor and manage inventory level and highlight slow-moving inventory and avoid dead stock
• Coordinate with warehouse personnel regarding the availability of materials stored in the warehouse and resolve issues/discrepancies, as needed.
• Monitor customer outstanding order quantity and accounts receivables
• Coordinate with Sales Team to ensure smooth delivery of goods to customers
• Build long-term relationships with existing and potential business partners including 3rd party logistic service providers and attend to customer & supplier enquiries
• Handle shipment documentations and ensure compliance to government’s tax regulations guideline
• Manage Letter of Credit (LC) transactions

Requirements:

• Min. Diploma Holder (Logistics, Business Admin, Supply Chain Mgmt.) and above
• Preferably 3-4 years of relevant customer service working experience
• Good knowledge of SAP system (Logistics) & Microsoft Excel
• Meticulous in figures
• Able to work independently with minimal supervision
• Excellent communication, interpersonal and computer skills

Job Description

Handles customer’s enquiries

Update customers on the status of their orders

Creation of receiving documents, delivery orders and invoices

Liaise with relevant departments to ensure on time delivery

Attend to customers' feedback

Maintains proper filing of documents

Follow up with customers on their material collection status

Perform other ad-hoc duties as assigned by superiors

Job Requirements

Candidate must minimally possess an O Level or ITE Certificate.

Positive working attitude and ability to work independently.

Meticulous, good communicator with an eye for detail.

2 years of relevant work experience preferred.

Singaporean only.

Mon to Fri 9am - 6pm

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

Responsibilities

• Preparation and Issuance of service and spare part quotation to customer.
• Attend to technical enquiries from customer
• Liaise with customer for dispatch of spares and service engineer attendance
• Pick & pack spares when necessary
• Prepare shipping documents and arrange delivery with courier company.
• Prepare billing and invoice customer accordingly.

Requirements:

• Min Diploma in any discipline
• Positive, can do attitude
• Prepare to read and understand schematic and block diagrams (Trainings provided)
• PC literate

Clarence Khoh

R1552376

• Develop, implement, maintain and improve WSH Management Systems and culture and project level.
• Perform daily toolbox meeting, safety meetings, safety inspections, safety training to maintain a high level of safety at worksite.
• Identify environmental issues and propose measures to rectify the irregularities.

Requirements:

• Registered WSHO and ECO
• ECMO qualified
• At least 3 years of working experience in a construction firm

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is an Automotive Industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Support frontline operations to deliver outstanding customer service.
• Perform administrative tasks, including job card creation, invoicing, and warranty billings.
• Engage with customers regarding vehicle servicing, repairs, and test drives.
• Manage & build positive relationships with both internal teams and customers.
• Coordinate with the Parts department and workshop to ensure timely vehicle completion.
• Assist in preparing quotations (repair and accident).
• Any other duties as assigned.

Requirements

• Min Diploma in Business Administration / Public relations or equivalent
• Min 2 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Scope of work:

• Provide front-line customer service such as manage telephone calls and walk-in queries from students and parents.
• Mail/Email Management such as distribution of incoming and outgoing mail/email.
• Assist in administrative duties such as data entry, data collation, goods receiving and printing of certificates
• Provide manpower support during ad-hoc school activities
• Filing of documents
• Sorting and distribution of materials to teachers & students
• Attend to students who are not feeling well, late comers and early dismissal
• Administering basic First Aid to students
• Receive and verify documents of Financial Assistance Scheme applications and Bursary applications
• Carry out any other administrative duties assigned by School Leaders and Administration Manager

Qualifications, skills and experience:

• GCE ‘O’ or relevant Office Skills Certificate or its equivalent
• Preferably with relevant experience in secondary school environment
• Customer service oriented with good interpersonal and communication skills
• Proficient in MS Office skills & use of IT systems.
• The contract staff must be a Singapore Citizen or Permanent Resident

Contract Period: From 1 Jan 2025 to 31 Dec 2025

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 8:00am to 5:00pm, inclusive of 30 minutes lunch break
• Fridays: 8:00am to 4:30pm, inclusive of 30 minutes lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Our client is a logistics and supply chain company specializing in air freight services. They are looking for a Customer Service Executive to assist their Facilities team for the next phrase of their business. They are located at East of Singapore– easily accessible. The Customer Service Executive is responsible for:

Duties

• Assist customers with daily cargo bookings for our diverse airline products, ensuring smooth transactions.
• Handle the booking of capacity with airlines and confirm these arrangements with customers.
• Understand the specific requirements of our various airline products to provide appropriate advice to customers.
• Support the administration of cargo bookings by entering flight reservations into the system and maintaining accurate data updates.
• Coordinate with multiple parties, including customers, warehouses, carriers, and customs, to address shipment requirements. Monitor shipment status, keep customers informed, and maintain positive relationships by addressing inquiries promptly.
• Collaborate with the Billing Team to ensure accurate invoicing data and perform other assigned duties as needed.

Requirements

• Min 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc.
• Min “O” & “N” Levels.
• Familiar with CCN system.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Our client is delivering innovative solutions for the marine and aviation sectors.

• Respond to customer inquiries via phone, email, and chat regarding services, bookings, and products related to marine or aviation operations.
• Assist customers with the booking and ordering process, ensuring all details are captured accurately.
• Resolve customer complaints efficiently and effectively, escalating issues when necessary.

Requirements:

• Nitec and above
• At least 2 years of customer service experience in Marine or Aviation sector.
• Strong analytical skills with a proactive approach to resolving issues and providing solutions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Singapore Based (Island wide branch)
• Training Provided
• 5.5 days / 6 Days Working (Bank branches operating hours, may need to work on PH or Sunday according to work schedule)
• Salary: $2100 basic + High Commission (Gross $3k ++ or higher)
• Career Progression Opportunities

Responsibilities & Duties:

• Promoting services to clients based on their needs and requirement
• Follow up with customers regarding their application
• Meeting sales target set by company
• Other duties as required by the company

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Scope:

1. Addressing clients' queries over the phone and via emails
2. Attending to walk-in clients
3. Providing administrative support to the QS team as needed
4. Any other duties assigned by the QS Manager

Working Arrangement:

Location: Lengkok Bahru

Working Hours:

1. Mon to Thurs: 8 am to 5:30 pm
   1. Fri: 8 am to 5 pm

Contract Duration: 3 Months (extendable subjected to performance)

Job Requirements:

• Working experience in customer service/admin roles will be helpful
• Proficiency in Microsoft applications

EA License No.: 96C4864

Reg. No.: R22110485

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Benefits:

• 5 days work week Monday to Friday (8.45am to 5:30pm)

Job Description:

This is a contract role for a Customer Service Admin located in Tuas. Our client is one of the licensed warehouses, specialised in handling and storage of dutiable cargo like alcoholic beverages and tobacco.You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Job Purpose

The Supporting Member for Market Development (B2B) - Customer Accounts Acquisition - plays a complementary role in the administrative needs and the initiatives needed for market development, pre-sales and post sales functions.

Working closely with the its department leaders within the Business Development (B2B) department, this individual will be responsible for carrying out for the Team, which includes but are not limited to the general administration and pre meeting/events/exhibition research , preparation and management of backend and post Market Development (B2B) meetings, coordination with relevant parties, contract administrations and data management that are aligned to the Department's lead generation outcomes.

Roles & Responsibilities

1. Lead Generation Support:

• Assist in conducting preliminary market research to gather data on potential leads.
• Maintain and update lead databases, ensuring accuracy and timely input.
• Support the team in qualifying leads based on provided criteria and help prioritize opportunities for follow-up.
• Prepare lead lists and organize outreach efforts, including drafting introductory emails and managing follow-up tasks.

2. Administrative Support for Sales and Proposals:

• Follow Director/ Team Lead on client pitches at times, and assist in the preparation of sales proposals, presentations, and documents required for client pitches and meetings.
• Ensure all documents and presentations are properly summarised, formatted, proofread, and ready for submissions.
• Manage scheduling for internal and external meetings, coordinating with relevant stakeholders and handling logistics such as booking venues or setting up virtual calls.

3. Data Management and Reporting:

• Maintain accurate records of client interactions, meetings, and sales activities in Sales Force, CRM systems or other databases.
• Assist in preparing Sales Force reports on leads, client engagement, and business development activities for internal review.
• Ensure that all contracts and agreements are properly filed and accessible when needed.

4. Support with Funnel Tracking:

• Assist in managing the sales funnel by tracking leads through various stages of the process.
• Provide updates to the team on the progress of leads and ensure timely follow-up actions are taken.

5. Linkedln Sales Navigator and Online Tools:

• Use LinkedIn Sales Navigator and other online tools to help identify potential leads and monitor industry trends.
• Assist the team in outreach efforts through LinkedIn by drafting messages, setting up connections, and tracking engagement.

6. General Administrative Support:

• Handle daily administrative tasks such as document preparation, managing calendars, processing invoices, and responding to routine client inquiries.
• Coordinate with internal teams for document approvals, procurement needs, or cross­ department collaborations.
• Assist with ad-hoc administrative tasks as needed to support business development team's overall objectives.

Qualifications and Other Requirements

• At least a Diploma in Marketing, Business Administration, Psychology or related field
• Some experience in B2B marketing, preferably within the events or related industry.
• Strong analytical skills.
• Excellent written and verbal communication skills.
• Demonstrated ability to meet tight deadlines, think on spot and work in a fast pace environment.
• Creative think and willing to implement new initiatives for improving productivity and efficiencies
• Strong teamwork and collaboration skills to work effectively with cross-functional teams and external partners.

Preferred Knowledge and Skills

• Ability to understand and use Sales Force, LinkedIN Navigator and lead generation tools online

• One-Year Contract (Renewable)
• Salary: $3.5K - $4.2K
• Must have banking/financial Insitution experience

RESPONSIBILITIES:

Facility Management & Compliance:

• Manage daily operations, including service requests and liaising with vendors for facility maintenance (e.g., servicing, repairs).
• Handle contractor communications for contract renewals and issue resolution.
• Oversee security access management, including door access control and surveillance reviews.
• Conduct monthly security reports and annual safety checks (e.g., extinguishers).

Office Administration:

• Manage fixed assets inventory and meeting room bookings.
• Control office keys and maintain contract storage.
• Arrange and renew corporate car rentals and insurance policies.
• Support staff equipment needs and manage offsite document storage.
• Assist with orders for company events and festive occasions.

Reception Roles:

• Handle incoming/outgoing mail and courier services.
• Welcome visitors and maintain reception areas.
• Oversee staff onboarding and offboarding activities.
• Manage stationery and pantry supplies.

Staff Welfare:

• Support company events and welfare activities (e.g., team building, celebrations).

Other Tasks:

• Perform additional duties as assigned by the Head of Department.

REQUIREMENTS:

• Strong organizational skills to manage tasks effectively.
• Proficient in spoken Mandarin to facilitate communication with Mandarin-speaking stakeholders.
• Effective communication skills, both written and verbal, along with strong interpersonal abilities.
• Collaborative team member who contributes positively to group dynamics.

EA License Number: 23C1935 | EA Personnel Number: R1551292

Customer Acquisition Executive (Training Provided)

• Working Location: Island wide branch; Office at Dhoby Ghaut area
• 5.5 days / 6 Days Working (Bank branches operating hours, may need to work on PH or Sunday according to work schedule)
• Salary: $2100 basic + High Commission (Gross $3k ++ or higher)

Interested applicants can send your resume to 8739 9469 Janie / [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Requirements:

• Minimum GCE “N” level

Responsibilities & Duties:

• Promoting services to clients based on their needs and requirement
• Follow up with customers regarding their application
• Meeting sales target set by company
• Other duties as required by the company

#SCR-jiajia-fun

Fun Jia Jia (Janie) | Reg No: R22107945
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description:

• Inventory Management
• Includes maintaining inventory accuracy by preparing reports, coordinating with clients and warehouses for timely shipments and document provision, raising purchase orders, reviewing inventory, and handling inventory issues
• On-time Administration of Billing and Reporting to Client
• Handling Customer & Product Complaint
• In urgent situations in lieu of the Client Service Specialist presence, assist the Client Service Specialist in taking down the client’s request and relay them to the specialist.
• Generate and provide stock disposal reports to clients on a monthly/ quarterly basis
• Others

Job Requirements:

• Min N/O level and above

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

A multinational preschool organization, committed to providing high-quality early childhood education in a supportive and inclusive environment.

• Perform full spectrum of accounts receivable.
• Responsible for timely and accurate billing of invoices, debit/credit note, etc.
• Monitor outstanding accounts, follow up on overdue payments, and resolve any discrepancies.

Requirements:

• Diploma in Accounting
• At least 2 years of accounting experience handling accounts receivable.
• Detail-oriented with strong analytical skills.
• Ability to work independently and as part of a team.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Work Location: Farrer Road Area

Contract Period: 1 Jan 2025 to 31 Dec 2025

Working Hours: Mondays to Thursdays: 9:00am to 6:00pm, Fridays: 9:30am to 6:00pm (Inclusive of 30min break.)

Job Description:

Reception Support

• Frontline customer service – manage reception counter, handle incoming phone calls and inquiries from stakeholders, including general public and parents.
• Assist students who are unwell/injured in the sick bay. Administer basic first aid for students if necessary.
• Logging of lost and found items and keeping track of school keys that are signed out.
• Assist in the setup of Conference Room for meetings.
• Packing of resources for timely distribution to students and/or teachers.

Administrative Support

• Provide support in matters related to students, for example:

· Assist in P1 registration and P1 Orientation.

· Assist in administration of students on Leave of Absence (LOA) and act as Point of Contact with LOA parents.

· Assist in P6 DSA application and S1 posting.

· Updating of student details in school cockpit and filing of student documents.

• Assist with daily General Office administrative duties such as maintaining records and managing office supplies.
• Provide support to school events where necessary.
• Any other ad-hoc duties assigned by the School Leaders and AM.

Qualifications and Skill Requirement:

• GCE ‘O’ Level (or equivalent).
• 2 years of relevant work experience.
• Good interpersonal, communication and collaborative skills.
• Comfortable with handling different profile of stakeholders.
• Pleasant and patient in dealing with both parents and school children.
• Self-initiated and ability to multitask with good time management.
• Proficient in Microsoft Office.
• Conversant in both English and Mandarin

In addition, the Personnel should preferably have:

• Previous similar working experience in MOE school(s).
• Valid First Aid Certification.

EA:22C1322

EAP: R24124011

Upcoming Training Programs:

1. Nov2024

2. Dec 2024

Job Description

Inbound call handling for Bank's Accounts servicing,

campaigns, products enquiries and helpdesk enquiries

Fulfillment follow through on case handling and with customers;

Ensure group compliance & control standards are observed and met in the execution of

customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Overtime is Required

Job Requirements

· Degree/ Diploma in any discipline.

· Fresh graduates are encouraged to apply.

· Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Job Description

• Respond promptly to customer inquiries via emails, telephone calls or social media platforms
• Provide pricing and delivery information
• Process orders, shipments, invoices and filing
• Receipts of incoming shipments
• Ensure products received are in good working conditions
• Organize workflow to meet customer time frames
• Direct customer requests and issues to the related departments
• Keep records of customer interactions and transactions
• Manage administration
• Support, communicate and coordinate with various teams and internal departments

Requirement

• Diploma in Business Administration, Information Technology or relevant
• Minimum 1 year of relevant experience in customer service coordination
• Problem solving skills and initiatives
• Excellent customer service support experiences
• Independent, resourceful, result-oriented individuals with a "can-do" attitude
• Ability in reports generation and presentation skills
• Team player

You will be responsible for delivering seamless, customer-focused solutions through various airline products.

Key Responsibilities:

• Assist customers with daily bookings of cargo sales on different airline products.
• Book airline capacity and confirm bookings with customers.
• Provide customers with advice based on the specific requirements of different airline products.
• Handle administration tasks for cargo bookings, such as loading flight reservations into systems or templates, ensuring accurate data updates.
• Interface with customers, warehouses, carriers, customs, and other relevant parties regarding shipment requirements.
• Track, monitor, and update customers on shipment status.
• Maintain strong relationships with customers and respond to inquiries promptly.
• Collaborate with the Billing Team to ensure accurate data for invoicing.
• Perform other duties as assigned.

Requirements:

• Minimum 1 year of experience in a related field (e.g., airfreight customer service, co-loading).
• Minimum qualification of "O" & "N" Levels.
• Familiarity with the CCN system.
• Proficiency in MS Office and Excel.
• Strong communication skills and customer service-oriented.
• Adaptable, detail-oriented, and capable of working independently with minimal supervision.
• Willingness to work shifts and weekends.