Total 42 admin assistant job vacancies in Customer Service category in sgp singapore hong leong building

General Description: This role is responsible for assisting the full spectrum of administrative functions.

Scope & Responsibilities:

- Report to the Administrative Manager during office hours from Monday to Friday, 8:00 AM to 5:30 PM.

- Assist the Administrative Department with all administrative duties.

- Serve drinks, attend to inquiries from directors, visitors, and guests, and manage incoming calls professionally.

- Maintain a clean and tidy reception area and greet visitors, directing them appropriately.

- Oversee office upkeep and supervise cleaning staff.

- Manage meeting room bookings and ensure they are prepared for use.

- Ensure smooth operation of office equipment and monitor contract expirations.

- Handle document scanning, printing, photocopying, faxing, and filing.

- Maintain records of incoming and outgoing mail and courier services.

- Source cost-effective vendors as needed and arrange travel and VISA applications for staff.

- Coordinate with external vendors to maintain office facilities.

- Order and deliver corporate and seasonal gifts as needed.

- Keep track of office and pantry supplies inventory.

- Assist in planning staff welfare activities and perform other assigned duties.

- Carry out other duties and responsibilities assigned by the Company from time to time.

Requirements:

- Minimum of 1-year relevant experience;

- At least a GCE O' Level equivalent or higher qualification;

- Entry-level applicants are welcome to apply;

- May need to make travel arrangements after office hours due to global time zone differences when required;

- May need to liaise with outside vendors after office hours when required;

- A problem-solving mindset, able to multitask and Proficient in Microsoft Office;

- Independent, fast learner, and meticulous team player with good communication skills;

- Good telephone etiquette and customer service orientation;

- Keen to learn and possess a positive attitude;

- Pleasant and good interpersonal skills.

Interested candidates, please send your detailed resume, state your expected salary and availability to apply, please apply and send us an updated copy of your resume/CV.

We regret that only the shortlisted candidate will be notified.

The successful applicants will work in the Operations Department – involve in the logistical functions for events and furniture movement, maintain the cleanliness of designated areas, work alongside other members of the school’s traffic control team ensuring the safety of users in the school grounds.

Requirements:

• Minimum completed PSLE

• Able to understand and speak simple English

• Experience in cleaning work and in handling cleaning equipment

• Able to communicate and work well with colleagues

• Willing to work overtime on weekdays and weekends if required

Key Responsibilities

1. Events

• Assist in setting up and tearing down staging/seating for events as required; and
• Assist in preparation and handling of equipment/resources/refreshments for events/ meetings.

2. Logistics

• Assist in moving/transferring/transporting of items both in-house and off-site locations when required; and
• Be responsive and committed to meet the users’ requirements and needs.

3. External Housekeeping

• Maintain cleanliness in designated areas to plan;
• Be proficient in usage of cleaning equipment/machinery; and
• Ensure that the cleaning storage area is tidy and clean.

4. Traffic

• Assist the children in entering/alighting from vehicles at designated drop-off/pick-up points in the school; and
• Assist in guiding vehicles and pedestrians for a smooth flow of traffic.

5. Safety

• To be conscious of safety when carrying out duties in all areas;
• To follow safe work procedure in manual handling, operation of machines, use of electrical tools; and
• Put on personal protective gear provided such as safety glasses, gloves, safety shoes, and water boots.

6. Organization

• To adhere to duties roster as scheduled by the line manager;
• Maintain orderly storage of furniture/equipment/event supplies for operational usage ready;
• Organize and look after areas and equipment;
• Report any organizational problems to the line manager or whomsoever delegated the responsibility as appropriate; and
• Required to put in overtime on a regular basis.

7. Communication

• Communicate regularly with line manager on any organizational issue;
• Communicate with users related to job requests; and
• Build a good working relationship with colleagues.

8. General

• Maintain a high standard of personal appearance, including uniform;
• Maintain a high standard of conduct and behaviour that is sensitive to children;
• Be punctual and have a positive attitude to attendance;
• Be willing to move from one set of duties to another as needs arise; and
• On an annual basis, complete the Review and Development exercise and undertake identified development opportunities. Maintain an accurate and up to date record of all Professional Development opportunities.
• Be responsible for reporting any concerns about a child to the Designated Safeguarding Lead.
• Embrace the School’s commitment to creating a diverse and inclusive environment.

Personal Attributes

• Able to understand and speak simple English;
• Have a commitment to punctual timekeeping and good attendance;
• Be willing to work overtime on weekdays and weekends if required;
• Positive attitude and good initiative and
• Able to work independently as well as a good team player.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

5.5 day week. Interested applicants, please email with an application letter and detailed resume, stating your current and expected salary, date of availability and contact number to [email protected].

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

Job Description:

As an Assistant Care Coordinator in CareHub, you will be required to:

· Provide case management via a coordinated process of care planning and coordination, conduct regular phone call follow up and telehealth monitoring under the supervision of a Care Coordinator.

· Work with the Care Coordinators and nurses to develop and manage care for the patients or residents in the community.

· Act as a health coach and provide health screening for the residents in the community and health post.

Requirements:

· Diploma in the following discipline is preferred. (Diploma in Health Management and Promotion, Diploma in Community Development, Diploma in Social Science in Gerontology [GEM])

· Prior relevant work experience will be an advantage. Fresh graduates are welcome to apply

· Good knowledge of various community services and support in the community setting will be an advantage

· Able to work as a team

· Strong organisational, coordination, interpersonal and communication skills

· Proficient in computer skills and Microsoft Office

· Able to converse in local languages is preferred.

· Able to work on weekend (on a rotation basis)

On behalf of our client, we are looking for a suitable candidate to join them as a Customer Support Assistant

Job description

• Reports to Contact Centre Team Lead

• Handle customer service hotline and provide the first level of support from multiple Channels

• Resolve customer queries efficiently and escalate problems/issues promptly.

• Follow Standard operating procedures closely.

• Work as a team and ensure that the contact center service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent

• Minimum C5 for English O level

• Preferably with 1 to 2 years of working experience in a call centre environment and/or service-related industry

• 3 Rotating shifts - day and night with shift allowances

Morning shift: 730am to 5 pm

Day Shift:1pm to 10.30 pm

Night shift: 10.30pm to 8am

Knowledge or Skills

• Pleasant disposition with good communication skills

• Fluency in a second language

• Computer literate and good typing skills

Work location: East (near to MRT station)

Type: Permanent

EA Registration: 22C0971|EA License No.: R21101298

As Assistant Care Coordinator, Primary Care Partnerships in RHS Office, you are responsible for the following areas:

Job Responsibilities

• Responsible for the coordination of care of residents under the care of the General Practitioners (GPs) and Nurse Practitioner (NP).
• Support GPs on primary care initiatives and/or Primary Care Network (PCN) related matters.
• Data entry into database including tracking and coordination to ensure that patients follow the care plan for preventive and chronic diseases as laid out by the GPs and NP.
• Participate in committees or projects to improve care processes related to preventive care or chronic disease management.
• Promote health screening and wellness to the patients through care planning and coordination of care in the community.
• Provide health coaching to PCN patients and work closely with PCN GPs to improve clinical outcome.
• Coordinate social and community referrals eg. Active ageing centre AACs, IRMS services, etc.
• Provide support in quality improvement projects.
• Perform any other administrative duties as assigned by supervisors.

Job Requirements

• Possess a Diploma (Preferably in Health or Social related)
• At least 1 – 2 years of relevant work experience (Fresh Graduate are welcome to apply)
• Strong communication and personal engagement capabilities of older adult in the community
• Able to multi-task and work independently and as a team
• Strong organisational, coordination, interpersonal and communication skills
• Able to respond to common inquiries or complaints from doctors, staff and patients
• Proficient in Microsoft Office
• Able to converse in local languages and dialects is preferred.

Job Description

- Perform front desk reception duty

- Handle all incoming calls timely and professionally

- Attend to customers/ walk-in guests/ vendors in a professional and warm manner

- Responsible for all incoming and outgoing mails

- Posting, distribution and sorting of mails, parcels, couriers

- Manage ordering of lunch process from taking orders to vendor payment

- Filing and sorting of overtime request forms and leave related documents

- Entry officer for e-leave on behalf of foreign workers

- Assist on ad-hoc tasks as and when required

Requirement

- Minimum GCE ‘N’ level

- At least 1 - 2 year(s) of working experience

- Computer literate; experience in Microsoft Office

- Pleasant disposition and customer service oriented

- Able to work independently with initiative and accountability

Responsibility

Provide physical, emotional and social care for our rehab clients.

Job Description

· Assist therapists to deliver therapy exercise according to care plan

· Supervise the elderly in practising activities of daily living

· Facilitate small group activities and conduct bedside therapy exercise

· Maintain, clean and sterilize rehabilitation equipment

· Ensure safety of the elderly during rehabilitation sessions

- Assist with feeding residents

· Administrative duties

· Other duties assigned by supervisor

Requirements

· Certificate in Therapy Support

· Passionate in caring for the elderly.

· Good communication and interpersonal skills

- able to commit work schedule Monday to Friday and alternate Saturday (half day)

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

• Provide administrative support in payment and procurement process.
• Liaise with vendors and the Central Finance Office on all invoicing and payment matters.
• Manage applications and process payments for interns, within NUS and externally.
• Submit and process staff claims/ travel requests in NUS system.
• Prepare agenda and minutes-taking for monthly operation meetings, where needed.
• Support onboarding administration for new staff.
• Keep track of AICET's assets and facilitating the annual asset verification exercise.
• Plan and execute key AICET publicity events
• Coordinate event logistics, manage timelines, and ensure successful delivery of each event
• Assisting in any other ad-hoc duties assigned by the Reporting Manager.

Qualifications

• Diploma/Degree in any field with 5 to 10 years of relevant working experience.
• Proficient in MS Office Applications
• Resourceful with good communication skills, and a team player.
• 1 year employment contract will be offered, subject to renewal of contract

Only shortlisted candidates will be notified.

Purpose

Responsible for sustainability, profitability and to achieve budget incremental volume plan and placements set for respective key accounts. Efficient utilization and deployment of resources and assets in securing these objectives.

Key Duties / Responsibilities

A: Achieving Sales, Incremental Volume and Profitability

1. Plan and implement overall incremental sales volume, profitability and budget plans. Responsible for growing volume, placement and revenue in key channels and accounts.
2. Identify key accounts for increased business partnerships and growth opportunities via strategic and beneficial to drive sales programme.
3. Manage contract renewals; formulate tenders’ proposals for key accounts. Fulfill existing terms and conditions. E.g. DME/Accruals/Incentives.
4. Conduct regular business reviews internally and with designated key accounts. Re-negotiate terms and benefits to improve profitability, sustainability and resources maximization.
5. Develop business plans, strategies and promotional activities with key accounts to drive volume and revenue indicators.
6. Formulate plans to continuously grow unconventional channels key accounts and convert accounts to increase horizontal and vertical volume growth.
7. Ensure key customers equipment orders are prepared and execute timely and within budget so that equipment procurement targets are supported. Prepare placement plan and forecast for refurbishment action and stock control.
8. Identify new strategic locations for market penetration and expansion opportunities.
9. Plan equipment movement to optimize assets contribution and maximization. Track sales, profitability and net sales revenue of all equipment placed in key outlets with the objectives to improve return on investment as per Company standards.
10. Work closely with all relevant internal and external stakeholders to achieve business objectives.
11. Develop and maintain good customer service and mutually benefiting relationships with existing key clients.
12. Collect data and provide feedback on market intelligence and general industry trends. Identify business strengths, weakness, opportunities and threats to pre-empt and counter-propose business strategies and tactics in the market.
13. Monitor and manage the collection of outstanding payments.

B. Sales and Channel Development

1. Plan and implement promotional and engagement activities and channel activation programs to increase awareness; create brand and market value; optimizing sales volume and revenue.
2. Develop annual major customer plans to include exclusive promotions/sponsorship, total package service and maintenance programs to increase sales volume and pricing.
3. Accountable for meeting and growing set overall channel placement targets and against universe opportunities, net sales revenue, incremental volume and return on investments target.
4. Manage the allocated DME and sponsorships to ensure funds are use appropriately and within budget as per Business Plan.

C. Task Analysis

1. Execute, review and report on progress of sales and recommend relevant action plans accordingly.
2. Submit progress reports and updates on channel development, projects and activities.
3. Monitor potential loss sales volume of equipment and arrest problems.
4. Liaise with Customer Contact Centre, Operations and Technical personnel to ensure smooth follow-up and response to service calls.
5. Liaise with Customer Accounting, Financial Accounting and Commercial Finance on billing, payment, accruals, and settlement matters.

Related Position Requirements/Qualifications

a) Driving License - Class 3

b) University Degree/Diploma with qualifications in Business, Sales and Marketing

c) 3 years’ experience or more in the sales of fast moving consumer products and/or night entertainment industry

d) Preferably with key account servicing/customer service/operations sales and support background

PlayFACTO Clementi Central is looking for experienced leaders/ emerging leaders. If you are an educational leader with a deep sense of responsibility & ownership and wanting to make a difference in your career & in the children’s lives, we’d like to hear from you!

PlayFACTO School is a leading student care centre providing student care services and children’s enrichment. PlayFACTO School is Singapore's top brand for 2023 and top employer for 2023/2024 in premium student care. The school has 55 collaborative learning centers across the island and is known for its Award-winning interior design, Academic-focused approach, Nutritious meals, Positive focus, and Positive psychology.

Roles and Responsibilities

• Implement quality standards for all programmes in the centre
• Manage staff performance
• Oversee staff development, training and mentorship programmes.
• Drive recruitment strategy
• Oversee student enrolment for the centre
• Build a positive network with parents and stakeholders
• Conduct daily health checks with students at the door
• Ensure safety and timely transfer of students from school to centre
• Ensure the safety of children within the premises
• Report enrolment, staffing and financial data to management
• Conduct stocktake and restocking of supplies
• Other ad-hoc duties assigned by management

Requirements

• Minimum Diploma-Holder and above / WSQ Student-Care Certified / Possessing Qualifications in the field of community / social services is an advantage)
• Possess excellent work ethics and integrity
• Able to communicate effectively in both English and/or Mandarin
• At least 2 years of experience working with children. Those with supervisory experience will have an advantage
• Salary and position will commensurate with experience.

If you think you have what it takes, we look forward to hear from you!

We regret only short-listed candidates will be notified for an interview.

Job Summary

Provide day care services to the clients attending the Day Care and Dementia Care Centre, by assisting in their personal care and activities of daily living to ensure comfort and safety of the individual in accordance with the standards of St. Andrew’s Senior Care, and maintaining a clean, orderly and safe environment for the clients.

Job Description

• Porter clients (between drop-off point and centre, to and fro the gym for rehabilitation session).
• Help clients settle down upon arrival at the centre.
• See to the dietary needs of clients by serving meals to them and supervising their consumption.
• Supervise and/or assist clients in the various activities
• Assist clients who require minimal supervision during toileting.
• Assist clients to settle down for a nap after lunch.
• Assist in the mobility of clients.
• Participate in selected in-service training programmes related to skills and knowledge upgrading.
• Be familiar with the fire evacuation route of the centre and safe management measures of the centre.
• Maintain good housekeeping.
• Carry out other duties as assigned from time to time.

Job Requirements

• Minimum Secondary Education with Certificate in Healthcare Support
• Candidates with no relevant experience will also be considered.

Working Hours

• Monday to Friday / 42.5 hours per week (8.5 hours per day)

Working Location

• 28 Dover Avenue, Singapore 139791

Job Summary:

Provide befriending and outreach services to the elderly at a designated service boundary. Work closely with the Centre Supervisor in the befriending care plan implementation and monitoring of clients’ condition.

Job Description

• Conduct community outreach and relevant need assessments to the elderly at a designated service boundary.
• Conduct care befriending services to frail and vulnerable elderly at their homes.
• Provide referral to help services for the elderly in needs.
• Recruit volunteer befrienders to assist with the outreach and befriending services.
• Train volunteer befrienders to provide monitoring and appropriate referral to support services.
• Perform administrative and reporting duties such as visitation notes, records and other necessary data and statistics required by the authorities.
• Perform other duties as assigned by the reporting officer.

Job Requirements

• Minimum Diploma Holder.
• 1 to 2 years of relevant experience in elderly befriending service.

Working Location

• Blk 4 Dover Road, Singapore 130004

Job Summary

Provide day care services to the clients attending the Day Care and Dementia Care Centre, by assisting in their personal care and activities of daily living to ensure comfort and safety of the individual in accordance with the standards of St. Andrew’s Senior Care, and maintaining a clean, orderly and safe environment for the clients.

Job Description

• Porter clients (between drop-off point and centre, to and fro the gym for rehabilitation session).
• Help clients settle down upon arrival at the centre.
• See to the dietary needs of clients by serving meals to them and supervising their consumption.
• Supervise and/or assist clients in the various activities
• Assist clients who require minimal supervision during toileting.
• Assist clients to settle down for a nap after lunch.
• Assist in the mobility of clients.
• Participate in selected in-service training programmes related to skills and knowledge upgrading.
• Be familiar with the fire evacuation route of the centre and safe management measures of the centre.
• Maintain good housekeeping.
• Carry out other duties as assigned from time to time.

Job Requirements

• Minimum Secondary Education with Certificate in Healthcare Support
• Candidates with no relevant experience will also be considered.

Working Hours

• Monday to Friday / 42.5 hours per week (8.5 hours per day)

Working Location

• 28 Dover Avenue, Singapore 139791

Job Summary:

Provide befriending and outreach services to the elderly at a designated service boundary. Work closely with the Centre Supervisor in the befriending care plan implementation and monitoring of clients’ condition.

Job Description

• Conduct community outreach and relevant need assessments to the elderly at a designated service boundary.
• Conduct care befriending services to frail and vulnerable elderly at their homes.
• Provide referral to help services for the elderly in needs.
• Recruit volunteer befrienders to assist with the outreach and befriending services.
• Train volunteer befrienders to provide monitoring and appropriate referral to support services.
• Perform administrative and reporting duties such as visitation notes, records and other necessary data and statistics required by the authorities.
• Perform other duties as assigned by the reporting officer.

Job Requirements

• Minimum Diploma Holder.
• 1 to 2 years of relevant experience in elderly befriending service.

Working Location

• Blk 4 Dover Road, Singapore 130004

The Centre for Digital Enablement (CoDE) drives initiatives within SIT. It works with various stakeholders, both internal and external, in upskilling digital literacy across the organization through literacy programmes and digital innovation projects in relation to the Digital Learning Spaces (DLS).

The Assistant Manager will be part of the curriculum team responsible for the development and delivery of digital literacy programmes to students and academic staff as part of the institutional drive towards digitalization. He/ She may also participate in and manage student projects which includes mentoring and facilitating student learning during the project.

Key Responsibilities

E‐Learning Development

• Design and develop e‐learning content aimed at effective knowledge transfer and retention.
• Manage project requirements, stakeholders, and supervise student developers and/or manage vendors to ensure the timely delivery of content and resources.
• Administer the e‐learning assets and assist on the setting up of course sites in the Learning Management System (LMS).

Collateral Design & Publicity

• Design and create collaterals or materials for CoDE’s programmes and initiatives.
• Design and create compelling publicity materials, including eDMs, to promote CoDE’s events and initiatives.
• Design and create CoDE’s newsletter and administer CoDE’s SharePoint site to keep stakeholders informed and engaged.

Events Coordination

• Plan and manage various events hosted by CoDE, such as talks, workshops, and hackathons.
• Coordinate logistics, including venue booking, speaker arrangements, attendee registration, post‐event reporting, etc.

Job Requirements

• A diploma or degree in learning/instructional design, multimedia design, educational technology, or a related field.
• Preferably 2 or more years of relevant working experience in learning/instructional design, multimedia design in an education setting, or similar.
• Proven experience in designing and developing e‐learning content, preferably in a corporate training or educational setting, and managing e‐learning projects from conception to completion, including stakeholder engagement and project coordination.
• Proficient in e‐learning authoring software, such as Articulate Storyline360, iSpring, or similar.
• Proficient in multimedia production software such as Adobe Creative Suite (e.g., Photoshop, Illustrator, Premiere Pro) for creating engaging visual and interactive content.
• Familiar with learning management systems (LMS) and experience administering elearning assets on such platforms. Familiarity with Brightspace (D2L) Learning Management system will be an added advantage.
• Good interpersonal skills and ability to work independently, as well as within a team.
• Ability to manage multiple projects and meet deadlines, while maintaining quality standards.
• Inquisitive, organised, and meticulous, with the ability to navigate quickly through an evolving environment.

The successful candidate will be offered an 11-months contract.

Job Summary:

Provide befriending and outreach services to the elderly at a designated service boundary. Work closely with the Centre Supervisor in the befriending care plan implementation and monitoring of clients’ condition.

Job Description

• Conduct community outreach and relevant need assessments to the elderly at a designated service boundary.
• Conduct care befriending services to frail and vulnerable elderly at their homes.
• Provide referral to help services for the elderly in needs.
• Recruit volunteer befrienders to assist with the outreach and befriending services.
• Train volunteer befrienders to provide monitoring and appropriate referral to support services.
• Perform administrative and reporting duties such as visitation notes, records and other necessary data and statistics required by the authorities.
• Perform other duties as assigned by the reporting officer.

Job Requirements

• Minimum Diploma Holder.
• 1 to 2 years of relevant experience in elderly befriending service.

Working Location

• Blk 4 Dover Road, Singapore 130004

TASKS & RESPONSIBILITIES

• Answer and transfer phone calls
• Attend to visitors and advise visiting parties accordingly
• Manage meeting room bookings & schedules
• Receive and distribute incoming mails. Arranage outgoing mails by courier service
• Travel related: flight and hotel booking, visa application, transports arrangement, travel insurance purchase
• Verify invoices and submit payment requests for phone bills, petrol, credit card, printer, courier, etc.
• Order stationeries and replenish pantry supplies
• Manage office facilities (aircon service, lights, water dispenser, etc.)
• Handle printings (name card, Tialoc stickers, envelope, shirt, customised arch files, etc.)
• Send occasion gifts for staffs' newborn, hospitalization and wreath
• Support any other administrative duties as requested

REQUIREMENTS

• Candidate must possess at least GCE “O” level or equivalent qualification
• Good communication and organization skills
• Strong skills in travel arrangements
• Basic computing skills

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

To manage Admin, Compliance and Building Services of 1NN and 1NE.1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

Role Profile

The Assistant Engineer shall be responsible to provide timely response, escalation and resolution to all incidents, outages and performance alerts. This includes the monitoring of 1-Net's facilities and network infrastructure and systems performance.

Responsibilities

• To perform 24x7 rotating shift duty for NOC and Network Operations.
• Changing of backup tapes based on predetermined schedule
• Preparation and compilation of team and customer weekly and monthly reports
• Process internal and external service requests including physical access, DNS changes, MS, x-connect and etc.
• Inventory Management for physical network infrastructure, x-connect.
• Provide remote hands service and onsite support to internal and customers
• Liaising with end users and vendors/Telco providers on network implementation, requirements and maintenance support
• Manage vendors or contractors in Meet-Me-Room, Cabinets and Client premises when services are required
• Responsive to troubleshoot and solve L1 Data Center and customer network issues
• Perform physical network infrastructure deployment and cross connect provisioning for internal and customers requirement
• Report to Telco Helpdesk for suspected circuit problem.
• Maintain concise and up-to-date network documentation including: Network inventories, processes, policies and procedures
• Collect and manage the statistics collection and application from the network systems
• Generate accurate and informative network analysis reports such as traffic utilization and network uptime reports

• Minimum Diploma or equivalent qualification in IT related field of study
• Must be willing to learn- No experience required as job training will be provided
• Career growth opportunities
• Able to resonate with our culture of Respect, Teamwork, Drive
• Rotating shift duty
• Basic knowledge and experience with networking protocols, including TCIP, RIP, TRACERT & PING Command
• Basic knowledge and experience with Structured Network Infrastructure for network Layer 1 & 2 support
• Pro-active in anticipating and resolving issues in the work environment
• Customer service acumen and possess a strong sense of urgency
• Strong sense of responsibilities and accountability in the work performance
• Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands

About the Role:

A team member of RRC (Regional Repair Center) and will be responsible to perform repair of medical endoscopes in RRC. He/ She is also responsible to strictly adhered to the process, safety and quality standards required to repair medical equipment. He/ She also has responsibility to maintain the proper condition of repair workbench as assigned.

Roles and responsibilities:

• Perform repair of medical endoscopes.
• Carry out workshop maintenance task assignment. (5S common area)
• Ensure compliance to GDPMDS requirement at all times.
• Perform 5S in individual and scope repair areas at all times.
• Any other duties as assigned.

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Integrity, Empathy, Long-Term View, Agility and Unity form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

• A competitive salary package including AWS and Variable Bonus
• 18 days of annual leave in your first year
• Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

• Diploma or ITE in Engineering / Biomedical Engineering.
• Electrical & mechanical soldering experience.

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

• LinkedIn - Olympus APAC
• Company website -www.olympus.com.sg

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 440 builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates. ​

Join our dynamic IT team as an L1 Support Engineer (IT Admin) and play a crucial role in maintaining our organization's technological infrastructure. In this position, you'll be responsible for providing frontline support to end-users, troubleshooting hardware and software issues, and ensuring smooth operations of our IT systems. You'll have the opportunity to collaborate with cross-functional teams, learn new technologies, and contribute to the overall success of our IT operations. If you're a proactive problem-solver with a passion for technology and excellent communication skills, we'd love to hear from you. 

Position Duties 

• Install, configure, and maintain computer systems and software.
• Attend as the first level of IT support to all reported incidents and service requests.
• Maintain documentation of IT related incidents and ensure compliance with IT policies and procedures.
• Assist with user account management, including creation, deletion, and modification.
• Manage the procurement of new computers and coordinate the distribution of equipment for new hires.
• Maintain the IT assets inventory record including accountability forms.
• Collaborate with higher-level support teams for licenses, accesses, or complex issues.
• Other admin tasks that may be assigned from time to time.

• A minimum of 2 years of experience providing technical support.
• Strong organizational and multitasking skills.
• Attention to detail and accuracy in handling IT assets and equipment.
• Strong mindset to try out new approaches to solve unique problems.
• Ability to take responsibility and ownership of managing and resolving tickets.
• Knowledge of ITIL framework or basic IT service management concepts.
• Familiarity with IT procurement processes and inventory management.
• Proficiency in using IT support tools and ticketing systems such as Jira, Zendesk, ServiceNow or similar
• Holds a passion for IT and has received education in a related field.
• Prioritizes customer satisfaction and maintains a user-centric approach.
• Capable of working autonomously and effectively within a team setting.
• Always learning!
  

More About Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.  As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place.  We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are looking for an Assistant Service Engineer, 2-stroke. This is a permanent opportunity, and its location is Singapore.

Your responsibilities for the role include:

- Perform Field Service activities according to the work plan

- Perform advanced mechanical as well as electronic & automation and system-integration related troubleshooting on 2-stroke engines and ancillary equipment

- Perform technical advisory for repair activities executed on customers' responsibility

- Commissioning of service products

- On-site team leading and managing of the assigned team and related activities during the work execution

- Interact with customers during the work execution

- Interacting with Field Services back office and Technical Services during work execution

- Perform internal and external progress status up-dates of the assigned work

- Ensure that the work is executed according to Wärtsilä Quality, Health, Safety, and Environmental guidelines and customer site procedures.

- Create the Service Work Reports

- Proactively consulting, advising, and promoting available Wärtsilä solutions and products to customer

To be successful in this role, we expect you have:

- Bachelor in Mechanical Engineering, Marine Engineering or equivalent with min. 2 years of working experience in a related field

- Diploma in Mechanical Engineering, Marine Engineering or equivalent with more than 3 years of working experience in a related field

- Excellent technical knowledge and problem-solving skills

- Good command of English, both written and oral

- Ability to work independently

- Willingness and flexibility to travel up to 80% of the time

- Ability to create internal and external work reports

- Ability to communicate and interact well with customers and other stakeholders

- Literacy in Information Management Applications/ Tools such as MS Office

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David Samuel, Talent Acquisition Partner, [email protected]) with any questions related to this position.

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

To manage Admin, Compliance and Building Services of 1NN and 1NE.1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

Role Profile

The Assistant Engineer shall be responsible to provide timely response, escalation and resolution to all incidents, outages and performance alerts. This includes the monitoring of 1-Net's facilities and network infrastructure and systems performance.

Responsibilities

• To perform 24x7 rotating shift duty for NOC and Network Operations.
• Changing of backup tapes based on predetermined schedule
• Preparation and compilation of team and customer weekly and monthly reports
• Process internal and external service requests including physical access, DNS changes, MS, x-connect and etc.
• Inventory Management for physical network infrastructure, x-connect.
• Provide remote hands service and onsite support to internal and customers
• Liaising with end users and vendors/Telco providers on network implementation, requirements and maintenance support
• Manage vendors or contractors in Meet-Me-Room, Cabinets and Client premises when services are required
• Responsive to troubleshoot and solve L1 Data Center and customer network issues
• Perform physical network infrastructure deployment and cross connect provisioning for internal and customers requirement
• Report to Telco Helpdesk for suspected circuit problem.
• Maintain concise and up-to-date network documentation including: Network inventories, processes, policies and procedures
• Collect and manage the statistics collection and application from the network systems
• Generate accurate and informative network analysis reports such as traffic utilization and network uptime reports

• Minimum Diploma or equivalent qualification in IT related field of study
• Must be willing to learn- No experience required as job training will be provided
• Career growth opportunities
• Able to resonate with our culture of Respect, Teamwork, Drive
• Rotating shift duty
• Basic knowledge and experience with networking protocols, including TCIP, RIP, TRACERT & PING Command
• Basic knowledge and experience with Structured Network Infrastructure for network Layer 1 & 2 support
• Pro-active in anticipating and resolving issues in the work environment
• Customer service acumen and possess a strong sense of urgency
• Strong sense of responsibilities and accountability in the work performance
• Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands

Job Description & Requirements

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and meeting rooms.
• Serve beverages to guests as and when required.
• Answer, screen and forward incoming phone calls to appropriate person.
• Take and relay messages to the appropriate personnel.
• Provide information and answer queries from callers.
• Receive, sort and distribute daily incoming mail / deliveries.
• Sent outgoing mails and maintain postage record.
• To assist with purchasing of stamps and mailing of registered mail
• Manage and order office stationery, pantry supplies, First Aid boxes and keep an inventory of stock.
• Receive invoices and pass on to accounts department.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and laminating.
• Ensure reception area is tidy and neat at all time, with all necessary stationery and material (e.g. pens, forms and magazines)
• Ensure pantry area, photocopying copy area, meeting room is tidy and neat at all times.
• Liaising with vendor on maintenance servicing for office equipment. (eg. photocopier, water dispenser, coffee machine)
• Provide assistance in general administrative support as and when needed.
• Any other appropriate duties and responsibilities as assigned.

REQUIREMENT

GCE 'O' Level

2 years’ experience

As a Senior Assistant Manager, you are responsible for the day-to-day operations of the Care and Call Centre (CareHub), which includes the management of the team of Call Centre Officer (CCOs) and administrative staff, to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You shall conceptualise and translate developmental plans of CareHub’s functions and IT requirements/systems into actionable milestones, workflows and SOPs while working collaboratively with the team and stakeholders to make plans a reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives.

You shall be responsible to ensure service standards and KPIs are consistently monitored, reported with areas of improvements identified and actioned timely to drive the achievement of CareHub’s service standards and KPIs with risks mitigated and managed appropriately. In addition, you are responsible for the training and knowledge function of CareHub to support the Call Centre Officers to be competent in their job and able to handle cases in a professional and timely manner.

You shall drive collaborative conversations and partnerships with stakeholders and community partners to develop and implement/review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem. You will need to be passionate about service and innovation as you will be a vital driving force who will support the development of CareHub and shape the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Plan and manage the day-to-day operations of the CareHub in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Drive the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Spearhead collaborative conversations and change management internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Lead in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Support in the management of team to deliver on CareHub’s service standards, KPIs and adherence to national and organisation’s policies eg. data protection and management
6. Risk management incorporated in workflows and SOPs
7. Responsible for the knowledge and training function of CareHub which includes the set-up of a formal training structure to ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
8. Forecasting and management of budget to support the plans and operations of CareHub
9. Monitor, measure and report on CareHub’s deliverables and KPIs to stakeholders and management in a concise and timely manner
10. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
11. Drive the innovation of CareHub through keeping abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Qualification Required and Area of Discipline

• Good bachelor’s degree in any discipline.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Preferably with at least 4 years of relevant Contact Centre / healthcare and operations related experience
• Possess leadership skills with experience in managing team(s) and ability to motivate staff to perform
• Experienced in project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Lead with a Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualisation / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)