Total 3,922 assistant manager job vacancies in Customer Service category in Singapore

Description:

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customers

Requirements:

• Min. 'N' / 'O' Levels
• Some call centre / order processing experience is preferred

Working hours: Monday to Friday, office hours

Location: West (Transport provided at Jurong East, Woodlands, Serangoon, Chua Chu Kang, Tampines, Paya Lebar, Harbourfront)

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Description:

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customers

Job Requirements:

• Min N/O level and above
• Have Call centre / order processing experience will be an advantage

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Able to sort documents and attend to customer service requests
• Well verse in computer literacy
• Able to perform shifts as and when required

1. You will be in charge of the scheduling work of our confinement nannies.
2. You will need to ensure the service quality of our confinement nannies are up-to-mark; this involves training and counselling.
3. Hiring of confinement nannies in accordance to our company policy.
4. Work closely with Sales team to handle customer complaints.

Our client is a leading player in an automotive industry. They are looking for a Customer Service Assistant to assist their team for the next phase of their business. They are located in West.

Duties:

• Provide phone support for customer inquiries, requests, and complaints, ensuring high satisfaction and service excellence.
• Handle inbound calls and assist customers with service appointments via an e-booking system.
• Maintain accurate records of customer interactions in various systems/databases for future reference and follow-up.
• Follow up with customers who miss appointments to reschedule.
• Perform office tasks such as filing, sorting documents, photocopying, and recording.
• Ensure customer care meets CSI standards, with SSS completed the same day.
• Attend weekly meetings with the service manager for feedback and service gap identification.

Requirements:

• Min 1 years of relavant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

• Email address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No: 19C9682
• EA Reg. No. R23118456 (Law Yi Xin)

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Job Description:

Our client is the principal of the renown Premium Car brand; they are urgently seeking profiles from Luxury Retail, Luxury Hospitality, Premium automobile, Airlines industry etc:

Customer Experience Sales Manager

• Demonstrate exceptional enthusiasm by being the brand advocate that create a positive environment for a customer centric, fascinating and personalized WOW moments for our prospects, customers, enthusiast and business partners
• Offer a tailored needs assessments with personalized and emotional engagement through product/service presentation
• Deliver embracing customer consultation with the Audi tailored sales process with great focus in explaining and guiding on the vehicle configuration, financial consultation, purchase journey
• Behave as subject matter expert for the brand, history, products, services and technologies while collaborating with other job roles to achieve company sales and satisfaction targets
• Optimize the sales funnel and consistently update all customer data in our CRM to ensure all active digital and physical engagement are aligned across the team
• Be in control of the well-being and hospitality of all the Experience Centre visitors and include the emotional elements to create brand excitement and build trust within the Customer Centric team
• Perform assignment allocation with guidance and supervision of the experts in the customer centric retail team
• Implement task monitoring mechanism that allows immediate follow up on all outstanding matters promptly with the team
• Deliver performance monitoring and reporting for the management

Requirements:

• At least 3-5 years of working experience preferably in the Automotive/ Luxury Retail / Tech Sales/ Hospitality and Aviation Service
• A team player with excellent interpersonal, communication skills, customer oriented with passion and motivation for sales
• Prior leadership experience preferred
• Goals oriented and flexible to change
• Proficient in MS office and ability to learn other systems for daily operations
• Required to perform shift work including weekdays evening and weekends (including PH)

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Our client offers a competitive basic salary complemented by attractive monthly commission payouts and annual salary increments to reward your performance.

• Become part of a respected and expanding insurance institution.
• Enjoy competitive pay and generous commission structures.
• Annual salary increments to recognize and reward your contributions.

Key Responsibilities:

• Conduct outbound calls to our partner’s customers to schedule appointments.
• Develop and maintain strong relationships with customers through phone, email, and digital channels.
• Confidently handle inquiries and address objections.
• Meet and exceed conversion targets, including contact and appointment rates.
• Ensure all activities, leads, and appointment information are precisely recorded and updated.
• Maintain compliance with industry regulations and uphold high-quality standards in all call activities.

Qualifications:

• Diploma holder or GCE 'O' level; outbound sales experience is a plus.
• Excellent communication and interpersonal abilities.
• Confidently and professionally handle customer inquiries.
• Demonstrated success in meeting and exceeding sales targets.

Apply now and have a confidential discussion.

(EA: 94C3609/ R23114633)

Reporting to the Assistant Director of Nursing & Daycare Manager, you are responsible for the maintenance of a clean, orderly, and safe environment and the performance of patient care under the supervision of the Registered / Enrolled Nurse.

Responsibilities:

• Keep active measures to ensure the safety of patients under supervision of the Registered Nurse as required.
• Actively attend to the patients’ self-care needs including elimination, nail and oral hygiene maintenance.
• Assist with mobility needs of patients as well as transfer and mobilise the patient as required.
• Assist as van escort helping patients to and fro from the Hospice.
• Measure and record patient's weight, temperature and blood pressure as required.
• Look after the patient's dietary and feeding requirements, including taking meal order, serving meal and drinks, as well as assist with the feeding of patient if patient unable to do so.
• Be responsible for food pantry including the safe storing of food items, checking on stock level and ensuring the quality of food for safe consumption.
• Upholds standards in infection control by means of standard precautions, hand hygiene, proper waste disposal and isolation practices.
• Assist with administrative duties such as data entry and filing of documents etc.
• Assist with filing of documents.
• Report occurrences and patient observations to the Registered Nurse promptly.
• Maintain high standards of housekeeping and workplace organisation at all times.
• Maintain a high degree of confidentiality and discretion in matters involving patient care.
• Maintain a conducive and safe patient care environment.
• Undertake to keep oneself well informed of the updated industry guidelines and develop new skills that are necessary for the job.
• Perform any other duties as and when assigned by the Assistant Director of Nursing, Registered Nurse, or Day Care Manager.

Requirements:

• At least possess a GCE N Level or Certificate in Health Care Assistant or equivalent
• At least 2 years of working experience as a Patient Care Assistant.
• Passion to serve.
• Processes strong sense of responsibility for safety, patient, considerate and courteous towards patients
• Good interpersonal and communication skills.

Work under supervision of NM / DNM / Supervisor / NC/ CI / RNIC / NA to perform nursing care for residents. Assist to implement care interventions for the residents.

Assist to Assess Resident’s needs on for each shift throughout their stay in Nursing Home.

Conduct rounds to ensure residents are well and safe and report any abnormality for immediate / timely treatment and follow up on progress of residents with NM / DNM / Supervisor / NC/ CI / RNIC / NA.

Basic Nursing Care - Diaper Changing, Feeding, Showering.

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Assistant Service Engineer / Service Engineer | Up to $4k | 5 Days | Woodlands

Working days: 5 days, 9am to 6pm (might need OT)
Location: Woodlands & Tampines (customer site) / Changi North (our in-house repair centre)
Salary range: $3000 - $4000.

Job Scope:

• Involve in Semiconductor Equipment Installation & Repair
• Chiller Repair
• Write Service Report
• Liaise with customer.
• Ad-hoc duty assign

Requirement:

• Aircon/Refrigeration experience is a MUST.
• Flexible and able to Support Overtime
• Able to Travel Oversea within short notice.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Execute the activities of the front-of-house work stations and serving counter area. He/She carries out mise en place, cleans utensils & work areas and performs other day-to-day operations.

Each day brings its own unique experiences, your standard responsibilities will be the following:

Key Tasks

1. Clean/ sanitise work stations at the start and end of work shift
2. Ensure that utensils and serving ware are cleaned/ sanitised and ready for use & serve food
3. Assist with basic food preparation and packaging
4. Plate small dishes such as snacks, appetizers and/or desserts
5. Transfer cooked items from kitchen to warmer cart cabinets & serving counters safely and efficiently
6. Carry out mobile cart service
7. Collect orders and payments via the point of sale
8. Maintain cleanliness, tidiness of clearing point; empty trash & transfer utensils, crockery for dishwashing
9. Monitor temperature of warmer cart cabinets & beverage chillers and report any maintenance and repairs
10. Replenish and arrange F&B Items, packaging, cutlery to their assigned shelves/ stations

Functional / Technical Experience

• Previous experience in catering/ quick service/ cafeteria
• Food Safety and Hygiene and Basic Food Allergens
• Workplace Safety and Health for Food and Beverage Operations
• Customer Service Experience
• Teamwork and Interpersonal Skill; communicates easily/ openly with integrity
• Attentive, meticulous and problem solving
• Multicultural awareness and able to work and thrive within a culturally diverse environment

Qualifications

- WSQ Food Safety and Hygiene-1

- Minimum 'N' Level or NITEC in related field is recommended

Benefits

1) Flexibility for weekend work based on business needs

2) Consistent working hours

3) Duty Meals are provided

4) Reporting place of work; Pasir Ris or Depot Road (Bukit Merah)

5) Growth + development opportunities and career advancement

6) Medical Coverage

We wish to keep the hiring process simple, brief and friendly! For this job role, the process is as follows:

1. A brief screening call with our HR Specialist
2. A 3-day Skills Assessment along with an interview by the Head Chief/ Canteen Operations Manager

The job role offered will be based on your skill set and/or transferable skills, adaptability and flexibility.

At Victus, we are authentic, ambitious, passionate and caring.

Requirement:

- Have Call Centre Experience or Sale Order Processing Experience

Summary :

• Handle sales orders, customer and client enquiries/complaints.

• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customers

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Achievers Dream Learning Centre is a fast-growing Chemistry Tuition Centre Specialist with headquarters in Central (Bukit Timah) and North-East (Lorong Chuan) region of Singapore.

We are passionate in what we do, and we want to expand our operations in the East side of Singapore. We believe that culture is the product of empathetic leadership and a shared sense of purpose. Our company is a place where all people feel they belong. We put diversity, autonomy, and support first as we scale.

About the job:

This position is a 2-year contract (convertible to full-time) and requires commitment on one weekend. As an Administrative Associate Lead, you will be in charge of the smooth running of daily operations of the Centre. You’ll also be responsible for managing phone enquiries and walk-in and registrations of new parents and students. The Administrative Associate Lead will report to the Centre Manager and works with the Teaching & Curriculum Team.

On a given day,

• you will advocate for good customer service practices to manage phone enquiries and walk-in professionally
• you will be in charge of customers onboarding and assist parents and students to complete their registration and make them feel welcomed to the Centre
• you will handle enquiries from parents and do the necessary follow up to encourage them to enrol with the centre
• you will deal with payment matters, including collecting payment, preparing invoices with high accuracy, tallying of petty cash and daily closing for the Centre
• you will work closely with teachers and students in ensuring that correct worksheets are being provided during each lesson so that efficient and effective learning can take place
• you will ensure the organization and cleanliness of all classrooms so that students have a welcoming environment for learning
• you will ensure that snacks are stocked up regularly for teachers and students so that they will not go hungry
• you will schedule zoom meetings and prepare meeting minutes for the team

What we expect of you,

We are all different, yet we all use our unique contributions to serve people. The qualified person we seek is a team player with these qualifications:

Must have

• at least 2-5 years of working experience (administrative, customer service, sales related)
• ability to work in a fast-paced environment
• able to work independently and collaborate well in a team
• organized and adhere to deadlines
• keen eye for details
• honesty, integrity and with a growth mindset to learn
• positive learning attitude
• good listening and communication skills
• singaporean (quota criteria)
• fresh diploma graduates can apply

Good to have

• at least 1-2 years of experience working in a tuition centre setting
• fluency in chinese language (due to chinese-speaking parents or students)
• design or social media marketing background
• technical troubleshooting skills
• understanding of chemistry content knowledge
• leadership skills

What are the perks for you,

• full suite of employee onboarding and welcome package
• annual leave, birthday leave, medical leave and hospitalization leave
• company group insurance
• complimentary health check-up
• flexi-benefits reimbursement (for travel, staycations, optical, dental etc)
• team training and career developments
• bonuses (sales, performance, fitness, punctuality bonus etc)
• team bonding activities and individual prizes to be won
• a safe environment to make mistakes and learn without any criticisms or judgement
• a fulfilling work experience bringing immense satisfaction to parents and students
• you will learn a lot regarding administration best practices, operations, how to work with people and how to manage a centre

We need your commitment,

Working Hours: (4 weekdays + 1 weekends) (1 weekday + 1 Weekend OFF)

• Weekdays: 1pm to 9pm
• Weekends: 8.30am to 6.30pm

Kindly ensure that you are 1000% comfortable with the working locations and working hours (commitment on both weekends is a must) before applying for the job.

We look forward to speaking to one of you very soon!

DUTIES & RESPONSIBILITIES

To assist the centre executive/manager in the planning, execution and evaluation of programmes and

ensure smooth running of daily operations of the company, which includes:

Outreach and engagement of seniors within service boundary

Active ageing programme

Befriending and Buddying

Care and support services

To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources

and / or publicise programmes.

You will need to provide

information and referral services to clients.

1. Programme Planning and Implementation

2. Alert Alarm System

3. Volunteer Development

4. Finance and Accounts

5. Training and Development of Personnel

6. Administrative Duties

Operations Assistant, Global Hospitality Services

• Contract until 17 Mar 2025
• Office location: Downtown

The Client

• MNC Bank

The Opportunity

• Operational, administrative, and analytical support to the Singapore & Asia Clusters GHS Team
• Support daily operational requirements when designated on the listed scope above
• Clusters management & statistical reporting support, including data management, governance controls and metrics reporting ensuring integrity of systems and managing any subsequent administration and minimizing risk
• Consolidate and update ad hoc / scheduled reports, metric, organization chart and system / intranet update etc.
• Produce and distribute correspondence memos, letters, and forms etc. to enhance & streamline productivity & communication within the group
• Gather and prepare required information for PO creation, including tracking and follow up on invoices submission to CRU team
• Research and creates presentations
• Organize and schedule meetings and appointments, provide real-time scheduling support by booking appointments and preventing conflicts
• Carry out administrative duties such as filing (both computer and manual), typing, copying, binding, scanning etc.
• Handle sensitive information in a confidential manner
• Book travel arrangements, submit and reconcile expense reports
• Track, review and process periodic e-mailers for wider colleagues communications
• Execute monthly KPI inspection with detailed reporting and its necessary performance updating and archiving
• Support non-employees onboarding including collating necessary documents for background checks and adhering to staffing office guidelines

Your Background

• Degee in Hospitality or related
• 4 years of related working experience in Operations, administration or assistant experience in related or similar areas (i.e. executive, hospitality and food & beverage services).
• Proficient in MS Office
• Experience of client liaison or relationship management or teamwork
• Fundamental understanding of controls and associate processes.
• Good interpersonal skills, confidence and judgement
• Good verbal and written communication abilities
• Flexible and responsive manner and ability to prioritize

EA Reg no: R1762272
EA Licence Number: 08C5248

Job Summary

The Centre Manager oversees the management and operation of the music school, ensuring administrative efficiency, high educational standards, community engagement, facility upkeep, and revenue growth. This role involves collaborating with teachers, students, and parents to foster a positive learning environment while driving the school's financial success.

Key Responsibilities:

Administration:

• Manage daily operations and school budget.
• Maintain accurate student records.

Staff Management:

• Recruit, train, and supervise staff.
• Conduct performance evaluations and professional development.

Educational Quality:

• Ensure high teaching standards and curriculum implementation.
• Monitor and address student progress.

Community Engagement:

• Promote the school through events and marketing.
• Build relationships with parents, students, and the community.
• Organize school events and performances.

Facility Management:

• Maintain school facilities and enforce health and safety policies.

Revenue Generation:

• Increase enrollment and retention.
• Develop new revenue streams and partnerships.
• Collaborate on marketing campaigns.

Job Requirements:

Qualifications & Experience:

• ITE/Diploma/Bachelor's degree in any related field.
• 3-5+ years of management experience, preferably in retail/hospitality/call-centre industry added advantage

Please note that only shortlisted candidates will be notified. We appreciate your kind understanding on this. Thank you and all the best in your job search. Good luck!

Beecruit Pte Ltd

EA Licence No: 18C9123

EAP Registration No: R1109889

EAP Name: Tan Soon Hock

Duties and Responsibilities

• To act and leading through the line management and mentorship of supervisors and managers.
• In partnership with the Human Resource function, to lead, develop and maintain a care workforce through recruitment and retention strategies, and ensuring that it fit our purpose and a culture that is inclusive and aims to motivate and develop the skills of all staff.
• Implement and ensure systematic KPI requirements are measured, reported, analyses and actioned appropriately.
• To support the dept head in applying care governance framework, ensuring that the audit cycle is fulfilled team is trained to undertake audit programmes as appropriate. Ensure the evaluation of all audits is effectively and objectively undertaken and change of practice is implemented.
• Maintain proactive liaison with all associated external agencies and stakeholders in relation to the services offered by OV. Attend external forums professional clinical meeting participation as appropriate. To be accountable for the maintenance of a safe and homely environment for all clients, staff and visitors, ensuring all health and safety policies and procedures are adhered to and compliance monitored.
• To ensure that immediate supervisors / managers maintain an appropriate balance between administrative and managerial responsibilities and clinical practice. Ensuring that opportunities are taken by the team to observe, assess and mentor all elements of care practise within the team.

Leadership and Management

• Take the lead responsibility for ensuring the monitoring of planned performance management is maintained through the supervision process, and where appropriate support or lead the management of poor performance, capability and competence concerns. Ensure the staffing KPIs are met and reported accurately and on time.
• To support the Dept head in the on-going development of the Senior Care Centre/Active Ageing Centre service/ AAC. Implementation of new initiatives and practise development, pilot projects/monitor/audit and introduce into mainstream service delivery. Participate in the strategic planning of OV Senior Care Centre/Active Ageing Centre service.
• To proactively develop a professional and supportive network within and outside OV, to continue to develop leadership skills and maintain your knowledge through current research and evidence relating to our field of care, and in particular to the developments in caring for people with dementia.
• To always lead by example, behaving in a manner that is professional, positive and meets this senior position, ensuring confidentiality is paramount and professional boundaries always assessed and applied.
• To be accountable for ensuring the adherence to OV policies, procedures and guidelines produced by OV in relation to care practise and general issues.
• To ensure that the Dept Head of Senior Care Centre / Active Ageing Centre is kept fully informed of any areas of concern in care practise and service across OV.
• To ensure at all times the confidentiality of all information, paper, electronic and verbal relating to all clients, their families and the business and employees of OV is safeguarded.
• To ensure and lead by example the non-discriminatory practices and behavior of all and to all clients, their families, employees and visitors.
• To support other duties /responsibilities for other dept when needed.

Qualifications

• Passionate elderly care professional with significant Senior Care Centre / Active Ageing Centre or nursing home management level experience
• Able to inspire and mentor teams of staff through promotion of strong company values and ethos.
• Strong commercial and business acumen - committed to ensuring the Senior Care Centre / Active Ageing Centre services becomes a beacon of the local community. Strong internal and external stakeholder management.
• Experience of improving standards and developing quality audits and procedures.
• A nurse qualification in Gerontology nursing would be a distinct advantage, but non-clinical candidates will also be considered.

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Customer Service Assistant
• Working Location: Ang Mo Kio
• Working Hours: 5 days (Mon – Fri, 8:30 am – 5:30 pm)
• Salary Package: Basic + OT
• Duration: Permanent Role

Key Responsibilities

• Receive Request for quote (RFQ) from customer.
• Prepare quotes for products based on customers' requirements.
• Prepare and generate invoices accurately and in a timely manner.
• Attend to customers' enquiries and complaints.
• Liaise with the production planner on delivery schedules.
• Work closely with sales, finance, and purchasing departments to ensure seamless communication and coordination in the invoicing, quoting and production planning process.
• Ad hoc task as assigned by superior.

APPLY NOW!!!

• Preferably with 1 year of working experience in a related field.
• Proficient with Microsoft Office.
• Good interpersonal and communication skills.
• Able to work under pressure and willing to learn.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66050 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Client Service Managers (CSM) foster close relationship with their clients, understand requirements and expectations, take accountability for the resolution of issues, proactive client management, cultivate long term partnership to become trusted advisors with clients. CSMs also foster relationships with Operations and other groups (such as Product, Sales and Technology) locally and regionally in service delivery to the client. CSMs work with, and manage through, other functional areas both locally and globally, to ensure the provision of a timely and efficient level of service, with a high degree of autonomy in their management of the daily deliverables to the client.

As a senior Client Service Manager (CSM) in Securities Services, you will have responsibility for a book of Securities Services’ Custody and Fund Services clients. As the CSM servicing these clients you will have ultimate ownership for your client’s satisfaction with J.P. Morgan’s products and services.

Job Responsibilities:

• Focus on clients, understand client’s business needs and agenda, cultivate long term partnership with key clients.

• Be accountable for the service delivery relationship with clients. Building relationships to understand client requirements and expectations.

• Deliver resolution and management of client queries, data & reporting collation, delivery issues and tracking of progress; leveraging internal teams as appropriate.

• Maintain client profiles, and service level documents for your clients.

• Lead in-person meetings with your client base to build relationships, establish an on-going governance structure, update clients on product and system enhancements, and work to ensure the client’s ongoing satisfaction with J.P. Morgan.

• Complete periodic relationship reviews including providing thought leadership, design effective solutions, and ensuring billing accuracy for your clients.

• Coordinate client training and service delivery across all products and services. Team members are comprised of colleagues from Custody, Accounting, Performance, Compliance, FX, Liquidity, Collateral Management and Securities Lending

Required qualifications, capabilities, and skills:

• University bachelor’s degree or higher in Finance, Business, or related discipline

• Seeking candidate with five or more years of experience in financial services with strong focus in client service, account management, servicing client relationships

• As this role will have regular client facing involvement, the person in this role must be confident, articulate and able to represent J.P. Morgan professionally

• Effective problem solver. Focus on accountability, action and outcome to ensure solution meets client needs while aligning business deliverables to the firm's mission and goals

• Ability to prioritize multiple tasks, exercise sound judgment and make effective decisions on behalf of the client and J.P. Morgan with minimal supervision.

• Strong work ethic with desire to work with teams and willingness to learn the products and processes offered by Securities Services.

• Strong communication and presentation skills

Preferred qualifications, capabilities, and skills:

• Experienced in client management, covering client relationships at the executive level. Strong focus in client service and account management.

• Experienced in Securities Services and/or investment portfolio servicing experience; custodian, asset management firm, broker/dealer, hedge fund, fund administrator, financial markets organizations servicing clients

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=a999bee3cfcdc8c046e7c790931000a5

(East region) - Ubi

RESPONSIBILITIES:

1. E-Marketing Strategy Planning

• Work closely with the Commercial Manager in developing and overseeing the online retail strategy for Singapore and potential new markets in Asia Pacific across all channels to drive business growth.
• Support the development and execution of comprehensive brand and product marketing strategies, ensuring alignment with business objectives and maximizing revenue and engagement across the customer funnel.
• Plan, develop, and implement strategies to attract and retain online customers, ranging from the running of customer engagement activities, improvement of customer journey on eStore and development of new content to boost conversion rates.
• Conceptualize and create engaging content (including copywriting) for organic and paid acquisition channels, such as digital ads and EDMs.
• Co-ordinate with cross-functional teams on the execution of brand, marketing, and eCommerce activities.
• Develop and manage partnerships with KOLs, media titles, other brands, as well as other stakeholders from conception to execution.
• Responsible for monthly reports analyzing brand and competitor performance, offering insights and identifying growth opportunities.
• Stay abreast of industry trends and developments, ensuring our content remains fresh, relevant, and ahead of the curve.

1. eCommerce Channel Management

• Manage the day-to-day operations on eStore and marketplaces, including the updating of storefronts, order fulfilment and resolution of customer enquiries and other issues.
• Update and maintain eCommerce content, ensuring all pages, products & prices across all platforms are accurate and updated at all times.
• Plan and execute tactical offers / mechanics / promotions to support key campaigns on platforms.
• Develop and manage livestreaming campaigns on TikTok and other platforms, including the engagement and maintenance of relationships with content creators.
• Liaise with external vendors to troubleshoot issues faced on eStore, optimize user experience, and evolve the backend operating system.
• Analyse and review product & campaign performances to improve marketing effectiveness and ROI.
• Any other ad-hoc duties assigned.

REQUIREMENT:

• A good degree or diploma in business, marketing, or a related field.
• Minimum 3 years of experience, with preferably experience in the FMCG / beauty industry.
• Prior experience in working with platforms such as Shopee, Lazada and eStore – with a proven track record in driving and growing eCommerce revenue channels.
• Familiarity with the usage of Shopify to manage eStore is a plus.
• Meticulous with strong attention to detail.
• Results-oriented, resourceful and able to work independently and with teams in a fast-paced environment.
• Strong aesthetic flair, and preferably with basic skills in Adobe Illustrator, or online image-editing software such as Photopea.
• Familiarity with social media platforms, paid media tools, and digital analytic tools such as Google Analytics is a plus.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Stockist
• Position Title: Marine Service Manager
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 7000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• Lead a team of Service Engineers & Technician and supervise the overhauling & commissioning of Engine & other aux equipment
• Work in Anchorage, Off-port limits, shipyard, onboard vessel on voyage repair
• Work with contractors for jobs that have to be outsourced
• Prepare service and calibration reports of the work activities
• Able to advise and recommend to the Technical Superintendent and Chief Engineer on faults/defects and operation of the machinery in accordance with the manufacturer's specification
• Provide technical support and deliver high-quality service standards to satisfaction of customers
• Carry out a risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop
• Conduct daily toolbox meeting
• Responsible for continual improvement in the Service Department

APPLY NOW!!!

• Min. Diploma in Marine or Mechanical Engineering
• Min. 5 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome
• Highly organized person who can work with tight schedules to cater to the different arrival times of ships
• Juggling the demands of paperwork and on-site work, and coping with tight work schedules and unanticipated events

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66038 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Our client is a music education company. Due to their current expansion plan, they are looking for a Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Centre Manager:

• Make a specified number of outbound sales calls daily.
• Meet monthly targets for lead generation, sales/enrollments, and lead conversions.
• Mentor and support team members to achieve their individual targets.
• Respond promptly and professionally to incoming calls and emails.
• Conduct sales activities and events to support lead generation and conversions.
• Retain customers through effective problem-solving and maintaining high service standards.
• Drive centre growth by providing excellent customer service and reducing student turnover.
• Maintain or exceed target conversion rates from trials to enrollments.
• Plan and manage teacher growth initiatives to meet monthly targets.
• Perform additional duties as assigned by management.
• Handle general administrative tasks.

Requirements:

• Minimum 2 years' relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De