Scope
Manage day to day Operations and Maintenance (O&M) support activities, including monitoring of Production Tickets raised
Be responsible for tracking O&M team’s output against Service Level Agreement (SLA) and oversee team’s adherence to SOPs
Consistently review and analyse standard and quality of team deliverables and implement...
To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g-dPh3nP
Autonomy to make key decisions
Global role
About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan...
1. Manage and lead the Service Desk and staffs to provide 1st level technical support.
2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.
3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adher...
To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g4h7aas3
Regional role with leadership responsibility
Permanent in-house role with an established company
About the company
Our Client is an established Europe MNC. They have a well-established presence of m...
Opportunity to work on cutting edge Technologies
Newly created role
About Our Client
Our client is a leading provider of innovative digital solutions. We are dedicated to helping our clients navigate their digital transformation journeys. Our team of experts collaborates with clients to ensure their digital projects are successful, efficient,...
Responsibility:
To manage the site team, which consists of Network, Server, ID Administrators, Operators and Deskside Engineers; and responsible for all IT Services rendered at the Institute.
To manage the Client representatives such as Account Managers, IT Managers, SLO, CIO and other users who are recipients of the Services.
To be the Site...
Key Responsibilities
Oversee the installation, configuration, and maintenance of IT systems and infrastructure, including servers, networks, and hardware.
Ensure the availability and reliability of IT systems, minimizing downtime and addressing any technical issues promptly.
Manage IT assets and inventory, including procurement, deployment,...
Responsibility:
To manage the site team, which consists of Network, Server, ID Administrators, Operators and Deskside Engineers; and responsible for all IT Services rendered at the Institute.
To manage the Client representatives such as Account Managers, IT Managers, SLO, CIO and other users who are recipients of the Services.
To be the Site...
Responsibilities:
Oversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
Plan continuous improvement activities within the outlet
Deploy customer service standards within the outlet to drive organisation's customer experience goal
Monito...
ClearSK manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai /Suzhou. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself workin...
The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.
We are seeking a...
ClearSK manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai /Suzhou. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself workin...
A Centre Manager is to overseeing the day-to-day operations of the playground, ensuring a safe, fun, and engaging environment for children and their families.
Key Responsibilities:
Operational Management:
- Ensure the indoor playground is fully operational during business hours.
- Oversee the scheduling of staff, play areas, and events.
- Ensure...
Roles and Responsibilities
Establish relationship with customers by delivering excellent customer service and follow up with them
Provide professional rehab, TCM and wellness advice and consultation for customers, managing customers' needs and ensure customer satisfaction
Be the patient's advocate; giving advice and recommend what treatment...
Role Summary/Purpose
The Customer Relation Manager must demonstrate strong leadership with excellent communication
skills that will enable him/her to drive the team to deliver maximum value to customer/s through
his/her experiences and strong technical expertise and management skills.
He/she needs to be able to engage customer/s actively and commun...
Key Responsibilities
Oversee the installation, configuration, and maintenance of IT systems and infrastructure, including servers, networks, and hardware.
Ensure the availability and reliability of IT systems, minimizing downtime and addressing any technical issues promptly.
Manage IT assets and inventory, including procurement, deployment,...
Job Scope:
Respond promptly and professionally to customer inquiries via phone, email and chat
Review & standardize all customer service reply to maintain a consistently high quality service standard
Monitor customer satisfaction level & identify areas for improvement
Motivate team member to hit KPI
Brainstorm idea to improve cha...
Job Scope:
Respond promptly and professionally to customer inquiries via phone, email and chat
Review & standardize all customer service reply to maintain a consistently high quality service standard
Monitor customer satisfaction level & identify areas for improvement
Motivate team member to hit KPI
Brainstorm idea to improve cha...
Responsibilities:
Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
Train and upskill new and existing team members of the team, and provide actionable feedback
Work closely with the senior management team to design & curate procedures for the best user experience.
At...
Responsibilities:
To maintain a professional, positive and empathetic attitude at all times
Provide professional and excellent customer support, encouraging customers to come back
To satisfactorily respond to customers’ demands and queries with excellence.
To gather and retain customer information
Communicate and coordinate with the team...
Minimum'O' level / Diploma
Handle walk in and phone enquiries about dance programs
To oversee and run the operations of the studio ( eg. taking attendence, collection of fees, classes planning, etc.)
Maintain relationship with new and exisitng customers
Knowledge of Microsoft Word and Excel
Able to work weekdays and weekends
Job Description
Industry/ Organization Type: Marine Spare Parts & Machinery Stockist
Position Title: Marine Service Manager
Working Location: West – Gul Circle
Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
Salary Package: Up to SGD 7000 + Bonus + On-site allowance
Duration: Permanent
Key Responsibilities
Le...
• Plans the manpower needs of the zone, and deploys staff according to jobs required.
• Leads the Operations Support department to ensure all contractual and ad hoc jobs are scheduled.
• Ensures conformance to internal and external work procedures and quality standards.
• Handles customer complaints (feedback through phone calls / emails) and condu...
Job Title: Customer Relationship Manager - BYD
Key Responsibilities:
Respond promptly and professionally to customer inquiries via phone, email, and chat.
Provide accurate information about the Automotive products, services, and policies.
Assist customers with product inquiries, technical support, and warranty claims.
Troubleshoot and res...
Join the Bacha Coffee team
Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...
Bacha Coffee specialises in 100% Arabica coffees and provides customers with a...