This Position will support the Supply Chain/Customer Service funcion in Singapore, responsible for the day to day operations from a supply chain management perspective and strive for Total Customer Satisfaction (TCS) by resolving internal and external customer inquiries related to Customer Service function, serve as the primary link between the company, Service Provider (3PL) and customers. Responsibilities include coordination of logistics, which includes inventory control and consignment stock count reconciliations,processing and monitoring to ensure 3PL meets the required KPI standards such as replenish stocks on time, used products updated on time and follow up with PO’s for billing. Able to handle most assignments independently.

• Plan and work towards achieving company vision, mission and strategies.
• Maintain full compliance with corporate Finance, Compliance and Regulatory & Quality policies and procedures and maintain all required records with regards to Customer Service and Inventory Management. Provides training and guidance to internal and external stakeholders on compliance requirements.
• Promptly address customer and sales force queries.
• Inventory Management by analysing and monitoring consignment inventory level, (PAR), buffer stock level, usages, short expiry write offs, missing stocks write offs, burn down short expiry stocks in fast moving centers, weekly orders, stop shipment, products return to Herleen,.
• Assist sales department in product launch, product discontinuation, backorders, proctorship, quality hold and any others as deem necessary by Country Manager and Financial Controller.
• Perform consignment stock count at hospitals when required, analysis and reconciliation to ensure all discrepancies and inaccuracies are highlighted and addressed.
• Oversee Singapore Supply Chain to ensure all Supply Chain related activities done on time and deliver as per Sales / Customers’ need
• Manage 3PL warehouse to ensure smooth operations and meet KPI (to ensure all inbound,outbound, delivery, billing, monthly consignment stock count, annual stock count perform as per schedule)
• Provide guidance to non-supply chain stakeholders on supply chain/customer service-related matters; also provides formal and informal training to contribute to goodl collaboration across functions to achieve organization objectives.
• other related tasks / projects may be assigned from time to time

Requirements

• High School / College/Diploma - 2 to 5 years of relevant experience
• Bachelor Degree - 1 to 2 years of relevant experience
• Experience gained in multinational medical device companies will be an advantage
• Well organized with good planning skills
• Basic product and cath lab processes knowledge
• Efficient record keeping skills
• Ability to deal with complaints tactfully, calmly and politely
• Team player
• Overcome obstacles
• Excellent spoken and written of English and local language

Salary:

Degree > $2800

Diploma > $2200

Working Days: Monday - Friday

Working Hours: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Caldecott

Contract Period: 1 year

Job Responsibilities:

As a Child Protection Associate (CPA) with the BuildERS team you will assist with:

1) Training/Coaching/Supervision matters

• The implementation of the CPS’ tiered-level training frameworks to ensure that all operational targets (e.g., training programmes, quality assurance framework KPIs) are met;
  • To assist in preparation of training materials.
• To assist in collecting, collating and presenting evaluation results internally
• Conduct training analysis for yearly training calendar
• To support in the co-creation and management of a data reporting system so that periodic info updates could be readily churned out for senior management’s info and views.
• To assist in analysing the training records to provide quarterly updates on the number of staff who have attended courses to track adherence to Competency Frameworks
• To conceptualize and create bite-sized learning content from existing training materials for officer’s quick refresher on important concepts of trainings
• To support in procurement related matters

2) Administrative functions

• ECARG administrative functions
  • Enrolment of new applications
  • Termination of eCARG accounts
  • Maintain database of eCARG accounts
  • Support to users
• Performing secretariat duties such as room bookings, providing technical support for trainings and maintaining attendance sheets for trainings and coaching sessions

3) CPS Competency Framework

• To assist in the development of the CPS Competency Framework
  • Competency Map
  • Training and Supervision Roadmap
  • Competency Checklist
• To implement, analyse and recalibrate the CPS Competency Framework to ensure relevancy

4) Knowledge Management

• To assist in the proper storage and easy retrieval of resources that has been developed for CPS

Job Requirements:

• Tertiary qualifications
• Good written and presentation skills
• Proficient in using different presentation and communication mediums
• Experience in media content creation, video editing will be added advantage
• Meticulous and experienced in handling data and administrative duties
• Degree/ Diploma
• Singaporean

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Responsibilities

• Plan, propose and drive marketing opportunities that align with the team’s strategy to achieve key outcomes across branding, product, communications, growth, performance, campaigns and social
• Collaborate with key clients and partners on joint marketing activities that encourage consumer & client engagement and conversion
• Collaborate with both Marketing and Partnerships team in forming and maintaining relationships with new and existing platform strategic partners respectively, to drive platform growth and enhance positioning as a leading lifestyle rewards programme.
• Work with cross-functional teams (product, customer & client operations, business development) to plan and implement marketing-related projects and campaigns
• Proactively monitor campaign ROIs, derive actionable insights and take prompt actions to conduct A/B testing and optimize marketing performance
• Adopt a data-driven approach to providing recommendations and developing marketing initiatives
• Keep abreast with the latest marketing technologies and trends to uncover new marketing opportunities
• Support the management of our campaign budgets, agencies & vendors, to ensure cost effectiveness and achievement of campaign deliverables
• Support key programme

Period

• Permanent

Location

• Toa Payoh, office will move to Ubi around end of 2024

Salary

• Up to $5,000

Working Hours

• Monday – Friday (8.30am to 6pm)

Requirements

• Bachelor’s degree in Business, Marketing or a related field, preferably with experience in retail/brands, loyalty or martech environment
• Strong marketing, communications and brand management skills, with proven interest in marketing-related fields
• Proactive self-starter with excellent interpersonal skills and thrives in a dynamic, fast-paced and data-driven environment
• Well-organized and able to navigate ambiguity, effectively managing tasks with a problem-solving mindset
• Clear communicator and presenter with excellent written and verbal communication skills
• Ideally, have experience in marketing, data and customer engagement tools, including and not limited to Adobe Experience Manager, Adobe Campaign, Adobe Analytics, Google Analytics, Appsflyer, MixPanel, Google Tag Manager, Power BI, Tableau or programming language (HTML)
• Prior experience in partnerships management, which includes negotiation skills, is a plus.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1111404)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805 T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Rice Fields (RICE) pride ourselves as a reputed architectural material solution provider to many esteemed partners in the industry since 2001. As a supplier of premium quality and stylish eco-friendly tiles to homes, institutions and commercial projects globally, our team is committed to deliver the finest product and services to the architecture + design industry.

Our award-wining design showroom, riceLAB offers a tile selection experience that is uniquely different in the industry.

If you are interested to be part of the team that helps to create dream spaces, we now invite you to join our team today as a Customer Experience Executive.

As the spokesperson of the Company, you are required to:

Responsibilities

• Deliver professional and quality concierge services to customers
• Communicate and handle customer requests or enquiries via phone, email, online platform in a clear, professional and timely manner
• Establish relationships with customers with a positive customer experience after every contact
• Provide support for Material Planners, risk management and marketing research
• Plan, manage and support marketing campaigns/branding/events and hosting with various team functions
• Manage and monitor the corporate gifts inventory for gifting
• Produce regular reports on marketing and manpower capacity, including scheduling and coordinating sales appointments
• Assist in sample preparation, collection and delivery
• Ensure corporate image is maintained
• To ensure that conditions of riceLAB (showroom) is well maintained
• Receive and manage mails and packages

To excel in this job and have an enriching career pathway, you must have/be:

Requirements

• Have good interpersonal and communication skills, customer service-oriented disposition and a team player
• Well-groomed to represent Company’s image at all times
• Work well in a challenging and fast-paced environment
• Willing to work on Saturdays on a 5-day work week (4 weekdays and 1 Saturday). Non-working days for Sunday and Public holidays

Customer Support

• Lead and inspire the customer support team to deliver best-in-class post-sales support.
• Foster a positive work environment that encourages collaboration and innovation.
• Conduct regular team assessments and provide guidance to enhance performance.

Administrative Support

• Assist the director in various administrative tasks to ensure smooth operations.
• Oversee Singapore entity GST submission, ensuring compliance with regulations.
• Manage corporate income tax returns in a timely and accurate manner.

Financial Oversight

• Work closely with the accounting team to manage financial transactions and reporting.
• Coordinate banking activities and maintain strong relationships with financial institutions.
• Ensure timely and successful completion of internal and external audits.
• Implement and maintain robust internal controls to safeguard financial processes.

Logistics and Sales Operational Support

• Collaborate with global logistics teams to optimize supply chain operations for APAC.
• Support Director in forecasting in a timely fashion to support strategic planning. 
• Manage the overall Singapore entity GST submission, Corporate Income Tax returns as well as internal and external audits in a timely fashion.
• Relationship building with corporate bank and support commercial director in relevant banking activities and proper documentations as and when required.
• Arrange banking and boardroom documents sign off as well as keep record of all the correspondence and documentation pertaining to the Singapore corporate entity.
• Build policies on distributors and customers credit limits and payment terms in compliance with company policies.
• Oversee monthly accounts closing and financial reporting, invoice payments to internal and external parties as well as accrual postings.

Our client understands the value of sounds. They are in the business of developing solutions that will enhance the auditory quality of their products for their users. Now, you can hear every sound clearly and comfortably.

They are looking for a Customer Service Executive to join their expanding business on a one-year contract. You will be responsible for export order management of all product groups as well as orders for the Japanese market. As such, the successful applicant should be proficient in Japanese. This dynamic role will see you working closely with the regional sales directors, sales representatives, global supply chain team and Finance. If you are a meticulous person who enjoys being the voice of the Company and are committed to providing excellent customer service, we would love to speak with you.

Responsibilities

Sales and Trial Order entry

• Receive customer purchase orders via email or EDI
• Sales order entry
• Liaison with customers and sales team on stock availability and ship-dates
• Backorder management to ensure partial shipment consolidation for customers
• Perform end-of-day checks and follow up to ensure that all orders and transactions are in the correct status by the end of each working day
• Review and verify import tax and duties invoices from local customs broker

Returns and credit handling

• Process warranty claims received from partners and global support team according to policy
• Process credit claims according to policy and sales director approval

Logistics

• Liaise with the overseas warehouse partners on order handling and exceptions
• Liaise with local Japan and overseas freight forwarders on deliveries and returns, including cross border shipments, per incoterm

Requirements

• Business level Japanese proficiency (mandatory)
• Minimum 3 years of relevant customer service experience
• Good working knowledge of inventory availability, out of stock situations and backorder management
• Working knowledge of incoterms and export shipping documentation
• Experience working with external freight forwarders and overseas customs brokers
• In-depth knowledge of commercial tools, such as ERP systems and OTC processes
• Ability to work independently and be self-motivated
• Proficient in Microsoft Office skills – Excel, Word and PowerPoint
• Good working knowledge of SOX compliance and procedures
• Excellent communication skills
• Excellent phone manners and high level of service and customer orientation
• Ability to work well under pressure and tight timelines

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License No.: 11C3242.

Reg No.: R1103318

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Description for Customer Relation Executive:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relation Executive. The ideal candidate will be responsible for providing exceptional support and assistance to our customers, ensuring their satisfaction and addressing any inquiries or concerns they may have.

Responsibilities:

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Provide accurate information about products, services, and policies to assist customers effectively.
• Resolve customer issues and concerns in a timely and efficient manner.
• Collaborate with other departments to ensure customer needs are met and issues are resolved.
• Maintain accurate and detailed records of customer interactions and transactions.
• Follow up with customers to ensure their concerns are resolved to their satisfaction.
• Stay updated on product knowledge and company policies to provide accurate information.
• Identify and escalate complex issues to the appropriate department for resolution.
• Assist in developing and maintaining customer support procedures and documentation.
• Strive to achieve and exceed customer satisfaction goals.

Requirements:

• Proven experience in a customer support role.
• Excellent communication and interpersonal skills.
• Ability to handle challenging customer situations with patience and empathy.
• Strong problem-solving skills and attention to detail.
• Familiarity with customer support software and systems.
• Ability to multitask and prioritise in a fast-paced environment.
• Positive attitude and willingness to learn and adapt.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Job Responsibilites

• Record vital signs, assist in wound dressing, perform blood glucose testing and specimens collection, assist patients with general hygiene and in other nursing procedures as required
• Perform admission, transfer and discharge of patients
• Support patients who require ADLs along with nursing team
• Engage patients and visitors to understand their needs
• Perform ward administration work such as coordination of various services, inventory management, and participate in quality improvement initiatives
• Other ad hoc duties assigned

Requirements

• Minimum GCE 'O' Levels
• Able to commit for at least 6 months for temporary roles
• Able to perform 2 or 3 rotating shift is an added advantage
• Renewable / convertible based on individual's performance
• Can commence work immediately / within short notice

Interested candidates kindly send in your resume to [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Working Location: Tampines Care Home

This role manages the daily ward administration activities by providing administrative support to the Nursing Team of the Care Home, thereby ensuring smooth delivery of the resident-related services in accordance to the stipulated service level standards.

JOB RESPONSIBILITIES

Administrative Duties

Record the following information to ensure accuracy in a timely manner:

• Medical Certification
• Hospitalisation
• Overseas Leave
• Tabulate and submit monthly overtime claims for nurses
• Monitoring and arranging trainings for nursing staff , as required
• Movement of staff from apartment to dormitory and vice versa
• Manage the Escort Services
• inform staff of any deliveries or letters for them

Handling of Documentation

• Uploading of residents' documents and keying of records into the IT Portal, such as NHelp or any other system assigned
• Filling of Staff-related documents and audited documents, for licensing audit purpose.

Nursing Dashboard

• Track and report of data related to nursing sensitive indicators ( e.g. Falls, Medication Errors, Pressure Injuries etc)
• Analyze and prepare slides for monthly presentation

Procurement

• Manage & ensure adequate supplies of consumables (surgical , stationaries and linen) accordingly to par levels and utilization charging compliance.
• Manage purchase requisition requests and handling invoices for payments.

Assist the Senior Nurse Manager in the preparation & readiness for the two (2) yearly licensing processing

Performs any duties as assigned by the Senior Nurse Manager/Assistant Director/Director of Nursing.

JOB REQUIREMENTS:

• Candidate must possess at least a ‘O’ Level/ Diploma in any discipline
• At least 2 years of administrative experience, preferably in clinical/ healthcare settings
• Meticulous with an eye for detail
• Good communication and organisational skills
• Proficient in Microsoft Office (i.e. Microsoft Word, Excel and Powerpoint)

Interested candidates, please click on apply now.

Customer Support Assistant

• Working Days: 6 Days [ Offday on Monday ]
• Working Hours: Tuesday-Friday 9.30am-5pm; Weekends, public holidays and school holidays [ 9.30am-6pm ]
• Location: Snow City [ Jurong East ]
• Salary: $1,800-$2,200

Job Scope:

• Photographers take pictures using digital or film cameras and equipment. Photographers may develop negatives or use computer software in order to produce finished images and prints.
• Greeting customers and assisting them in making purchases
• Identifying customers’ needs and matching these with available products or services.
• Maintaining the store’s neatness and arranging displays.
• Ensuring that the store is well-stocked.
• Receiving and organising new deliveries.

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Overall Role:

Responsible for overseeing the core operations of the Home by using best business practices and maximizing cost-effectiveness to ensure the maintenance,upkeep of the facilities and safety aspects are in compliance with the guidelines set by Government agencies for a clean, comfortable, safe, secured and pleasant home environment for residents and staff.

Key Responsibilities

Strategic Planning

1. Contribute to the creation and implementation of best practice strategy, policies, processes and procedures to aid and improve operational performance.
2. Contribute and support new programmes, initiatives and projects with positive outcomes.
3. SSet KHIs for staff, review staff’s performance and motivate and mentor them to achieve excellence.
4. Implement action plans approved by Executive Director
5. Liaise with consultants on various fields to improve outcomes for the Home.
6. Prepare the annual Department budget.
7. Review existing vendors and ensure securing best quotations for Home’s projects and purchases.

Supervision

1. Oversee a multi-disciplinary team.
2. Devise work objective plan for subordinates.
3. Create a healthy and work balance environment to ensure physical and mental wellness.

Administration

Operations related - to ensure efficient and smooth delivery of services to the Home:

• Oversee and manage the stock keeping and purchasing of food, household and toiletries and personal needs of the residents.
• Oversee Environmental and Sanitisation programme
• Housekeeping & upkeeping of premises – kitchen, laundry, repairs and replacement, landscape and related tasks to ensure the safety, cleanliness and functionality of facilities and equipment
• Fire Safety Management
• Indoor Air Quality Management
• Transport Management
• Vendor and supplier contract Management
• Security and Guard post Management
• Audits by Government agencies
• Oversee in-house project works
• Preparation of Cyclical Maintenance report

Office related

• Donation-in-kind management – identify needs & work with Partnership Dept for donations
• Review and renewal of vehicle insurance
• Working closely with Governmental Agencies and Suppliers

Facilities Manager Qualifications / Skills:

• Strong project management skills
• Customer service orientation
• Good Written & Communication skills
• Technical engineering skills
• Decision making
• Problem solving
• Good MS Office skills
• Leadership
• Professionalism

Education and Experience Requirements:

• Diploma/Degree in Building Services, Mechanical Engineering, Building & Facilities Management or equivalent
• 5 -10 years in related positions
• Good Knowledge of mechanical building services installation, building maintenance, operations, safety, health & environmental practices and product knowledge

Job Description:

· Reports to the Customer Service Manager

· Responding promptly to customer inquiries

· Processing and coordinating customers’ orders, forms, applications, and requests

· Ensure customer satisfaction and provide professional customer support

· Communicating with customers through various channels

· Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc

· Good understanding and knowledge of company’s products

· Generates and processes new sales leads as necessary

· Update of product item code in the company’s system and expiry date management of products

· Compile and generate various monthly reports for the sales team

Job Requirements:

· Minimum diploma & above of relevant discipline

· Minimum 2 years of related experience preferably with food & beverage exposure

· Positive attitude and customer service minded

· Proficient in Microsoft Office applications (Excel, Words)

· Good communication and negotiation skills

· Proactive in solving problems

· Passionate, highly driven, independent, able to work under pressure and as well as multi-tasking

· Entitled to monthly sales incentive @ $300 (subject to achievement of KPI)

· 1 month AWS

· Variable bonus scheme

· Medical insurance coverage

· $200 dental claim per year

· 14 days annual leave per year

· Mon - Fri: 8.30am to 5.30pm / Sat: 8.30am to 12.30pm (rotating Saturday duty)

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R: KRM23B7

Leading Facilities Management Company with investment interest across Asia Pacific is seeking for dynamic individual to join the team as Customer Service Executive!

Responsibilities:

• Addresses customer’s enquiries efficiently and professionally in a friendly manner.
• Sells product features, benefits, and competitive advantages in a customer-focused approach.
• Identifies and escalates through appropriate channels all maintenance issues
• Works with onsite team for the sales and revenue performance of the business.

Requirements

• At least 1 Year of working experience in Retail or Customer Service functions.
• Possesses good communication and interpersonal skills.
• Numerically competent and proficient in Microsoft office applications.
• Willing to travel within Singapore for work in different Facilities.
• Able to work alterate Saturday

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Plan, execute and manage marketing campaigns and access against goals (ROI and KPIs).
• Conduct post campaign analysis, keep track of budgets, prepare monthly reports for internal analysis and day-to-day campaign monitoring.
• Liaise with internal stakeholders and external agencies to ensure successful running of projects and create awareness for the company’s activities.
• To proactively plan and initiate joint collaborations with tenants and garner participation for programs and various initiatives to drive sales.
• To manage social media platforms and integrate online activities with offline marketing promotions.
• Monitor social channel conversations and act on any insights that can further enhance the customer experience and branding of company.
• Housekeep and update content of various digital and social media platforms.
• To proactively market advertising spaces to generate additional revenue
• To manage and supervise Digital Service Advocates

Duration:

• 2 years contract

Location:

• Central/East and North East

Working Hours:

• Mon to Fri, 8.30am to 6pm

Salary:

• up to $4,800

Requirements:

• Degree in Mass Communications, Marketing, or a related field
• Preferably with 2-3 years working experience in a similar capacity
• Creative, resourceful, and good interpersonal skills
• Excellent written and verbal communications skills
• Computer literate with strong proficiency in Microsoft Office applications, social media, and other relevant digital tools
• Fast and independent with strong organizational skills
• Self-motivated and able to work under pressure
• Data-driven, results-oriented and able to meet tight deadlines
• Prior knowledge in AEM and SAP will be a plus
• Prepare to work on weekends if required due to events

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1111404)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805 T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Our client is a Global MNC in the aerospace industry, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting an Customer Account Executive to support their Customer Account Team. They are located in the East

Responsibilities:

• Assist Customer Support Manager and Business Development Directors with account-related problems.
• Skilled in providing aftersales support: creating sales quotes, following up until deals close, and generating routine reports like Customer Status and Monthly Sales Reports.
• Handle customer queries or complaints professionally, finding timely solutions and involving all parties for resolution.
• Communicate regularly with external customers, fostering positive relationships.
• Collaborate with internal teams for account issues, attend meetings for job initiation and completion, and assist with ad-hoc reports.
• Manage shipping, invoicing, and logistic coordination.

Requirements:

• Min 1 year relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No.: 19C9682
EA Personnel No.: R21101676
EA Personnel Name: Ng Zhi Qing Alethea

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak

• Regional role with leadership responsibility
• Permanent in-house role with an established company

About the company

Our Client is an established Europe MNC. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for an IT Help desk / IT ServiceDesk / EUC / IT Service deliveryManager to join their team.

About the job

Your role involve:

• Overseeing the day-to-day operations of the IT service desk team
• Ensuring the prompt resolution of customer inquiries and technical problems. You will play a crucial role in maintaining high levels of customer satisfaction and service quality.
• Ensuring timely resolution of customer inquiries and technical issues, and maintaining high levels of customer satisfaction.
• Monitor helpdesk ticketing system to ensure tickets are handled promptly and efficiently.
• Set performance goals and KPIs for the team and ensure they are met.
• Collaborate with other departments to resolve complex technical issues.
• Identify training needs and provide ongoing training to helpdesk staff.
• Continuously improve support processes to enhance efficiency and customer satisfaction.
• Prepare reports and analyze data to identify trends and areas for improvement.
• Act as the point of escalation for challenging customer issues.
• Manage vendor relationships and oversee the procurement of helpdesk tools and software.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Support. At least 3 years of experience in managing a team.

Legal law firm or Professional services inhouse industry background is required for this role.

Whats on offer

This is an excellent opportunity to join an established end user environment with regional exposure.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gibt6gak (EA: 94C3609/ R1219669)

First Derivative is a leading provider of products and consulting services to the capital markets industry with 2000+ staff globally and ambitious expansion plans. Focused on financial institutions that work cross-asset, often with multi-system and/or high volume trading activities, the Company scopes, designs, develops, implements and supports a broad range of mission for critical trading systems across front, middle and back-office operations.

FD is currently looking to recruit a System Support Executive to join our expanding team. You will be responsible for supporting our clients using Big Data technologies. You will apply proven communication, analytical and problem-solving skills to identify and resolve customer issues with a sense of urgency. The successful candidate is an astute technical problem solver curious by nature, has a keen concern for the satisfaction of customers, and is enthusiastic and eager to learn and explore new technologies. We will provide the training on both system and domain knowledge to enable you to be able to successfully service our clients in the region.

• Degree or above in Computer Science, Computer Engineering, Math or a related field with strong foundations in algorithms and data structure with 1-3 years experience
• Experience in supporting and optimizing data pipelines with using Big Data technologies (Hadoop, Spark, Flink)
• Strong application management /development (L2) skills in Cloudera, Python, Unix ControlM
• Team player with good communication and problem solving skills prior

Customer Service Executive

(Part time) Seletar

(Full Time 4/5 Day Week)

• Opening and closing of outlet
• Maintain cleanliness and image of outlet
• Receive garments from customers and advise them on the process
• Sort laundry according to fabric & colours
• Collect and report daily payments received
• Other general tasks assigned

Requirements

• Pleasant and friendly disposition
• Good attitude
• Attention to detail
• Experience in retail or laundry and dry-cleaning is beneficial, but not necessary
• Able to work independently
• Willing to learn
• Training and guidance will be provided

Working hours

• 1/2/3/4 days per week (number of days and which days can be discussed) for part time
• 4/5 days per week full time
• 10am to 10pm
• Aircon environment
• Located at Yio Chu Kang/Seletar
• Whatsapp 93677793 for more info

The Administrative Executive will be responsible to the Principal for all administrative details related to the day-to-day operations of the centre and provide customer care services to students and their parents during their stay with the school.

Job Role & Responsibilities

• Meet and greet parents, students and visitors at the school
• Provide proper information about school fees and programs
• Manage students information
• Issue invoices, collect school fees and issue receipts
• Purchase items from suppliers for capital expenditures, kitchen, stationery, events, etcPrepare Expenditure Requisition Forms and obtain price quotations from suppliers
• Prepare Expenditure Requisition Forms and obtain price quotations from suppliers
• Responsible for proper storage of stationary and uniforms
• Perform general clerical duties
• Support operational work flow

Job Requirements

• Minimum 3 GCE ‘O’ levels with at least B4 in English and credit in a second language
• At least 2 years experience in an administrative role
• Good interpersonal skills, able to relate to people from different culture and languages.
• Good written and verbal communication skills
• Able to work independently, multi-task and adapt quickly in a fast paced environment
• Able to handle confidential information with discretion and integrity
• Proficient in MSOffice Applications
• Only Singapore Citizens need apply.

We offer a competitive remuneration package plus benefits to the right candidate. Suitably qualified applicants are invited to send your updated resume in MS Word via APPLY NOW button.

Please include cover application letter and detailed CV with current and expected salary and copies of qualifications and testimonials. On appointment original copies must be provided for verification.

Our client is a Global MNC in the aerospace industry, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting an Customer Account Executive to support their Customer Account Team. They are located in the East

Responsibilities:

• Assist Customer Support Manager and Business Development Directors with account-related problems.
• Skilled in providing aftersales support: creating sales quotes, following up until deals close, and generating routine reports like Customer Status and Monthly Sales Reports.
• Handle customer queries or complaints professionally, finding timely solutions and involving all parties for resolution.
• Communicate regularly with external customers, fostering positive relationships.
• Collaborate with internal teams for account issues, attend meetings for job initiation and completion, and assist with ad-hoc reports.
• Manage shipping, invoicing, and logistic coordination.

Requirements:

• Min 1 year relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No.: 19C9682
EA Personnel No.: R21101676
EA Personnel Name: Ng Zhi Qing Alethea

• Short notice
• 5 days- 8am -5.30pm
• AWS
• Company pick up - Boon Lay MRT
• ERP Accounting system

Roles:

• Full set of accounts (AR, AP, GL and month-end closing)
• Day to day data-processing
• Quarterly GST Reconciliation
• Handle monthly reporting
• Attend yearly stock take activities
• Assist in ad-hoc duties assigned from time to time

Requirements:

• Mature, self-motivated, independent, and able to multi-task
• Keen to learn and possess a positive attitude

Whatsapp- 93392324

email- [email protected]
EA License No: 18C9495EA Personnel No: R1874043EA Personnel Name: Lucas Chang