Total 71 sales support specialist job vacancies in Customer Service category in D20 Bishan, Ang Mo Kio

Contract : 2 year renewable contract

Monthly Salary : $2200 to $4000

Job Description

· Provide L1 and L2 on-site / remote IT support and fulfil service requests for CLIENT employees in all CLIENT locations.

· Perform asset tracking of all corporate devices (from purchase to disposal)

· To be responsible for end-to-end process for all new tickets in the ESM tool, incoming phone calls, Teams messaging to the Service Desk, including, but not limited to providing first call resolution, logging of ticket, escalation of ticket, regular following up with users and tracking the closure of tickets within agreed SLA.

· Utilize ESM tools (e.g., ServiceNow) to manage all ESM tickets, adhering to response and resolution times based on ticket severity and document key actions within the ticket accurately.

· Support the Team Lead in providing dedicated support for approximately 200 VIP users and be available for after-hours VIP (VP and above) support. Advanced notice will be provided by EDX team.

· Provide CLIENT employees with information and support related to CLIENT's corporate systems. Provide guidance to employees on how to perform self- service support and Service Desk's available modes of support.

· Monitoring of health of corporate systems and escalate abnormalities to the Team Lead.

· Escalate any company-wide incidents (disruptions or outages in CLIENT's corporate systems) to the Team Lead.

· Assist to implement service improvement plans approved by the EDX team.

· Adhere to ITIL processes and frameworks, ensuring best practices in IT service management.

· Adhere to established processes and best practices within the IT

Service Desk playbook.

· Refer to the solutions/knowledge in the IT Service Desk playbook for reference and to facilitate self-service troubleshooting by CLIENT users

· Contribute to a positive team environment and embrace a culture of excellent customer service and continuous improvement.

· Continuously update skills and knowledge to stay current with industry trends and technologies.

For the 1 x Support Engineer

Nitec or Diploma in Computer Science, Information Technology, or a related field.

Certifications

For the 3 x Senior Support Engineer

· The below certificates (or equivalent) are preferred, but not mandatory

o Microsoft 365 Certified: Endpoint Administrator Associate

o Microsoft 365 Certified: Fundamentals

o CCNA

ITIL 4 Foundation Certification.

Technical Skills

· Proficiency with Windows OS, Active Directory, corporate network and common hardware/software troubleshooting for Windows laptops.

· Expertise in macOS, iOS device management and troubleshooting.

· Strong proficiency in Microsoft 365 applications and service, as well as Microsoft Azure.

· Experience with endpoint protection solutions such as web proxy, remote browser isolation and endpoint detection & response solutions

· Familiarity with meeting room video conferencing and AV solutions and troubleshooting.

Proficiency in using ESM tools such as ServiceNow.

Experience

For the 3 x Senior Support Engineer

· At least 5 years of experience in a service desk or technical support role, with exposure to a variety of devices and applications in a corporate environment.

· Experience as system engineer/ system administration in any of the systems listed in Annex C is an added advantage.

· At least one of the senior engineers (or Team Lead) needs to have macOS experience.

For the 1 x Support Engineer

· At least 2 years of experience in a service desk or technical support role providing L1 support, with exposure to a variety of devices and applications

· in a corporate environment.

· Excellent communication and interpersonal skills.

· Strong problem-solving abilities and analytical skills.

· Ability to work independently and collaboratively within a team.

· Strong time management and multitasking skills.

· High level of customer service orientation.

· Take ownership of assigned tickets and actively seek for solutions to resolve the ticket.

Ability to work in a fast-paced environment and work under pressure.

Job Responsibilities:

- Support end user onsite and remotely to resolve IT related issues daily

- Maintain Desktops Hardware Configuration & Operating Systems

- Handle and manage Servers with VMware, HyperV (On Job Training provided)

- Provide setup to servers, san storages, NAS storages (On Job Training provided)

- Provide setup to firewall, network switches & networking equipment (On Job Training provided)

Project

- Integration project for Office Setup / Coordination Works

- Relocation project for Customer's Office in Singapore / Coordination Works

- Data destruction / Data Degaussing

- Data Centre Works

* Driving License in Singapore is preferred

* Van to drive or taxi/Grab claims provided

* Additional Onsite Incentives between $100 to $250 per month presented

Job Requirements:

- Willing to learn IT new skills

- Experience in Troubleshooting and Repairing of PC/Notebooks

- Able to Work Independently, Self-motivated and Diligent

- Written and spoken Language Proficiency in English & Chinese as there is a requirement to handle Chinese speaking customers’ technical enquires & conduct trouble shooting based on customers’ feedback.

- Candidate must possess at least Nitec/Diploma/Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.

- No experience welcome

The Role:

• Handle installation, calibration and maintenance of audio related equipment.
• Provide on-site support services.
• Troubleshoot technical issues and problems.

Requirements:

• Candidate must possess at least Professional Certificate /NiTEC/Diploma /Advanced /Higher/Graduate Diploma in Information System Technology /IT Networks/Audio/Electronics/Electrical or any equivalent educational background and experience in Audio /IT/Electronics.
• No work experience required.
• Required Skill(s): AutoCAD, Visio, Microsoft Office
• Possess strong technical knowledge and have a passion for audio products.
• Good analytical trouble shooting skills.
• Hands-on, independent, dynamic and proactive team player.
• Keen to learn, positive, trustworthy and dependable.
• Possess good customerservice skills and is able to maintain positive working relationship with customers.
• Able to travel overseas for assignments and training.

Job Description & Requirements

A. Setup POS system and peripherals.

B. Provide training on various POS Software modules to existing and new customers.

C. Provide full customer support to existing and new POS users to establish good relationships and support.

D. Enhance & Maintain the quality of new software development and other products that HRS Marketing Pte Ltd intends to market.

Job Requirements

-O Levels and above

- No experience required

- Outgoing personality with good social skills

- Willing to learn

- Basic computer and IT knowledge

- Willing to do shifts

- Attend to customer's technical issues via phone or onsite

- Not a desk bound job

- Salary range $2000 to $4500

Location: Paya Lebar

Job Description:

• Deliver customer service to hotline calls, emails and walk-ins

• Processing of orders via various purchase options

• Processing enrolments of new customers

• Prepare daily sales report to ensure accurate payments received and stock quantities

• Assist with merchandise and spare parts purchase

• Filing of documents

• Checking of invoices with order forms to ensure invoices are keyed correctly

• Handle customer enquires

• Issue products to customers according to the purchases

• Packing of stock for deliveries and courier service

• Coordinate with courier to ensure timely delivery

• Daily stock count to ensure accurate and sufficient inventory level

• Order stock in to replenish

• Receiving of stock and arrangement of stock in warehouse

• Providing after-sales service (repair)

• Prepare inventory reports

• Any other ad-hoc duties

Requirements:

• Minimum 3 years of experience in customer service or sales administration

• Strong communication skills in verbally and in written

• MS Office Skills

• Able to work independently and good teamwork

Other information:

• AWS

• Transport, meal and OT allowance

• Medical and dental benefits

• Working location: Paya Lebar

• 5.5 days’ work week (Monday to Friday 11am to 8pm, Saturday 11am to 5pm)

Allowance: Meal $100, Transport $100, OT $200

For quick reply, please contact me at +65 85878287

Registration Number: R21100938 (Tan Jie Bei)

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

The Youths For Autism (YFA) program (https://yfa.autism.org.sg/) provides an opportunity to expose youths who are keen to contribute in the social services or teaching sector.

We invite youths who have proven commitment and competence to join us as a Teacher Support (Intern) to transform the lives entrusted to us.

Your responsibilities as a Teaching Support Intern will include:

• Providing effective class support to students with Autism Spectrum Disorder (ASD) using 5 ASD friendly features in classrooms
• Providing 1:1 behvaioral support to students who require added support
• Working collaboratively with Educators to prepare teaching materials and resources for lessons and workshops
• Contributing to school-wide projects, co-curricular activities (CCAs), subject and event committees in your assigned department and/or other departments
• Any other responsibilities as assigned by your Supervisor

You should possess:

• Minimum GCE 'A' Levels/ Diploma and above
• A strong willingness to learn and grow your skills & knowledge
• Ability to work independently and as a team member
• A pro-active approach to problem-solving
• Strong verbal and written communication skills in English
• Ability to work in a fast paced, dynamic and challenging work environment
• Desire to learn about Autism and the passion to serve the autism community and their families

Internship Period: 26 Dec 2024 to 30 May / 30 Jun 2025

Salary: $1400 per month

If you are qualified and keen to be part of a life transforming team, please apply directly here or visit https://yfa.autism.org.sg/#apply to complete our YFA Application Form.

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

Roles and Responsibilities

• Perform installation and maintenance of the IT infrastructure (Hardware and Software) including remote troubleshooting.
• Provide day-to-day tech support for the clients.
• Help to add hardware and other applications as required for the clients.
• Support of replacement and upgrade for computer & server equipment.
• Monitoring and maintenance of the System (hardware and software)
• Respond to all incident / service calls to troubleshoot and resolve incidents including basic repairs or parts replacements
• Escalate when necessary in accordance to escalation matrix
• Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
• Coordinate and work with third-party supplier or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
• Liaise and work closely with customer to address service concerns and to solve technical problems.
• Work with technical team to resolve more advanced issues when necessary
• Perform Install / Move / Add / Change (IMAC) activities as tasked
• Ensure all material are properly documented and handed over during shift changes

Skills:

• Basic Network troubleshooting on Desktop/Laptop (LAN/Wi-Fi)
• Basic Knowledge on Active Directory
• Basic knowledge on Switches/Servers
• Image deployment (Laptop/Desktop)

Job Description:

• PC setup & troubleshooting, application setup & configurations for end-users
• Oversee the IT infrastructure and equipment which includes Print server, Desktops, Laptops & windows workstations
• Managing Active Directory, DNS, DHCP, IP Addressing, Group Policy
• SCCM Asset Management, WSUS Server & Patch Management
• Assist in maintenance of anti-virus platform for servers and client PCs, conduct test and deployment of Microsoft patches for servers and clients
• Review and monitor the IT infrastructure to ensure that it is secure and optimized
• Support network & server of the company, plan, recommend and implement improvement to the IT infrastructure of the company
• Perform Backup & Restoration
• File Server Access Management, Firewall and Security Administration
• Other Ad-hoc duties as assigned

Job Requirements:

• Candidate must possess at least Bachelor's Degree in Computer Science, or Information Technology
• Preferably have 3 years of experience in IT operations, PC Support & Troubleshooting, infrastructure, network administration and end user support.
• Experience in Desktop, Laptop Support & Troubleshooting, O/s & Application configuration
• Experience in Windows10, Routers, Firewall, Switches, Wireless communication, WAN, FTP, Proxy
• Willing to perform Overtime

We regret that only shortlisted candidates will be notified.

Interested applicants, please send in your resume stating your date of availability, current and expected salary.

Summary

Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people once couldn’t have imagined — and now can’t imagine living without. If you’re motivated by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job! Information Systems & Technology (IS&T) Customer Systems team enables meaningful connections between customers and Apple by delivering many of the applications and technologies used at Apple globally. As a Global Customer Systems Operations Specialist at Apple, you will play a critical role in ensuring the seamless operation of our customer service systems worldwide. You will be responsible for optimizing processes, implementing best practices, and driving continuous improvement to deliver exceptional service to our customers.

Description

In this role you will:

• Oversee daily customer systems operations to ensure alignment with global strategies and objectives. Analyze operational data to identify trends, areas for improvement, and opportunities to enhance customer satisfaction.
• Collaborate with cross-functional teams, including contact center technologies, support and application development, to streamline customer systems processes.
• Cover events management as well as incident and problem management which includes prioritizing issues while negotiating and managing expectations with cross functional teams, communicating critical information and statuses to stakeholders and senior management in a timely manner.
• Develop and maintain standard operating procedures (SOPs) for customer systems activities, ensuring consistency and compliance across all regions.
• Drive initiatives aimed at improving response times, resolution rates, and overall service quality.
• Monitor and report on key performance indicators (KPIs), providing insights and recommendations to leadership.

Minimum Qualifications

• Minimum of 2 years of experience in customer service operations, preferably in a global or multinational organization.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Excellent communication and interpersonal skills, with the ability to influence and lead cross-functional teams.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.

Preferred Qualifications

• Bachelor's degree in Computer Science, or a related field.
• Demonstrate leadership and maintain grace under pressure.
• Pro-active, with a strong sense of ownership and responsibility.

Secretlab is an international gaming chair brand seating over a million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered.

You will be a valued member in our world-class customer support team, responsible for ensuring impeccable support for our global customer base across more than 60 countries. The incumbent will be responsible for enhancing Secretlab’s brand awareness and loyalty, approaching each valued customer with tactfulness and an expert understanding of our products and services.

Our Customer Support team is an integral function in ensuring the success of both Secretlab and our collaborative efforts with world-renowned brands such as Game of Thrones, Batman, Cloud9, Team Secret, as well as international esports organisers such as Riot Games for their League of Legends global tournaments.

Responsibilities

• Responsible for daily customer relations to support Secretlab’s vision of providing unparalleled world-class customer service support to both local and overseas customers. You will also be required to liaise with multiple overseas logistics partners to resolve issues.
• Provide quality customer service, including interacting with customers, answering large and complex volumes of customer enquiries/issues via email(80%), live-chat and over the phone ensuring customer satisfaction.
• Acquire multiple product knowledge to enhance ability to understand customer needs across different products and regions.
• Take ownership of customers’ inquiries and issues by following through effectively and efficiently to ensure timely resolution, as well as following up and handling post-sales servicing/warranty related issues.
• Documentation of issues, as well as following up and arrangement of post-sales servicing/warranty related issues.
• Daily ad-hoc tasks. Additional job scopes and responsibilities to be taken on with time, based on strength and performance.

Requirements

• This role requires someone who is innately customer-centric, passionate about creating great brand experience & understands how customer engagement is crucial for the brand’s growth and loyalty.
• Possess emotional maturity and passion for customer service
• Decisive, action-oriented, results-focused, able to work independently and able to handle diverse situations.
• Driven and customer-oriented - with the ability to adapt/respond to different types of characters. You need to be tolerant, exhibit empathy and be patient.
• Possesses at least a Diploma/Advanced/Higher/Graduate Diploma in any field.
• Very strong proficiency in written and spoken English with excellent email writing and etiquettes.
• Able to communicate effectively on both technical and non-technical topics to customers and team members.

Bonuses

• Good command of spoken Mandarin is a plus.
• Work experience in the customer service sector is a major plus.

Benefits:

• Competitive salary of up to $2,400 basic plus variable bonus, overtime, and annual wage supplement (AWS).
• Fresh graduates welcome with starting salary of $1,900 basic.
• Monthly allowances after 3 months’ probation: $50 transport and $50 handphone.
• Shuttle bus service provided for convenient commuting.
• Opportunity for long-term employment in a supportive environment.

Job Description:

As a Customer Service Representative, you will interact with customers through various channels to provide information about products or services, process orders, and address any concerns or complaints. This role requires a thorough understanding of the company's offerings to ensure accurate information is provided and customer satisfaction is achieved.

Roles & Responsibilities:

• Interact with customers via phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints.
• Listen to customer concerns, investigate issues, and propose effective solutions to ensure timely resolution.
• Develop a thorough understanding of the company’s products or services to deliver accurate and helpful information.
• Process customer orders, including taking orders, entering them into the system, and ensuring timely delivery.
• Utilize computer systems to access customer information, process orders, and respond to inquiries.

Requirements:

• Communication skills and understanding to effectively interact with customers.
• Ability to support overtime when necessary.
• Must maintain good attendance and have no health concerns.
• Must be accuracy-oriented and able to follow instructions closely.
• Willingness to learn and adapt in a fast-paced, high-volume environment.
• Computer skills to review order statuses and input information accurately.

Additional Information:

• Salary: Up to $2,400 + variable bonus + overtime + AWS (Fresh grads: $1,900 basic).
• Working Days/Hours: Monday to Friday, 8:45 am to 5:45 pm, and 1 Saturday per month from 8:45 am to 12:45 pm.
• Location: Tuas View Cres
• Shuttle Bus: Pickup at Boon Lay MRT station at 8:10 am or 8:20 am; drop-off at Boon Lay MRT station or Tuas MRT station.

Benefits:

• Competitive salary of up to $2,400 basic plus variable bonus, overtime, and annual wage supplement (AWS).
• Fresh graduates welcome with starting salary of $1,900 basic.
• Monthly allowances after 3 months’ probation: $50 transport and $50 handphone.
• Shuttle bus service provided for convenient commuting.
• Opportunity for long-term employment in a supportive environment.

Job Description:

As a Customer Service Representative, you will interact with customers through various channels to provide information about products or services, process orders, and address any concerns or complaints. This role requires a thorough understanding of the company's offerings to ensure accurate information is provided and customer satisfaction is achieved.

Roles & Responsibilities:

• Interact with customers via phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints.
• Listen to customer concerns, investigate issues, and propose effective solutions to ensure timely resolution.
• Develop a thorough understanding of the company’s products or services to deliver accurate and helpful information.
• Process customer orders, including taking orders, entering them into the system, and ensuring timely delivery.
• Utilize computer systems to access customer information, process orders, and respond to inquiries.

Requirements:

• Communication skills and understanding to effectively interact with customers.
• Ability to support overtime when necessary.
• Must maintain good attendance and have no health concerns.
• Must be accuracy-oriented and able to follow instructions closely.
• Willingness to learn and adapt in a fast-paced, high-volume environment.
• Computer skills to review order statuses and input information accurately.

Additional Information:

• Salary: Up to $2,400 + variable bonus + overtime + AWS (Fresh grads: $1,900 basic).
• Working Days/Hours: Monday to Friday, 8:45 am to 5:45 pm, and 1 Saturday per month from 8:45 am to 12:45 pm.
• Location: Tuas View Cres
• Shuttle Bus: Pickup at Boon Lay MRT station at 8:10 am or 8:20 am; drop-off at Boon Lay MRT station or Tuas MRT station.

• Implementation, commissioning and training of Aptsys’ products for customers. Setup of network and Wi-Fi infrastructure as required.
• Handle level 1 customer support tactfully of inbound call, email enquiries and on-site.
• Analyze and clarify customer technical inquiries. Troubleshoot and resolve issues.
• Where necessary, ensure that customer feedback, patch requirements and diagnosis are communicated thoroughly to Product Development team.
• Attend daily support meeting to update new issues and resolution progress.
• Manage support cases to ensure issues are comprehensively recorded, tracked, resolved and follow-ups are done in a timely manner.

Qualifications & experience

• At least 2 years of customer service management experience in customer facing role preferred.
• Strong organisational, analytical and effective problem solving skills.
• Strong communication skills, both written and verbal.
• Proven people management skills.
• Self-starter. Possess professional, positive, can-do attitude. Manage pressure effectively.

Tasks & responsibilities

• Carry out supervisory duties to plan, assign and direct work to ensure daily operation support efficiency.
• Ensuring that internal KPIs are met.
• Identify and provide solutions to both customers’ and team needs.
• Identifies, evaluates, and prioritises customer problems and complaints to ensure that inquiries are successfully resolved.
• Ensure new customers implementation is on time and satisfactory.
• Provide ongoing training to the team to ensure effective system use.
• Recommend and implement process improvements to enhance system functionality and user experience.
• Develop and enforce policies and procedures.
• Any other ad-hoc duties as assigned.

Benefits

• Excellence career progression
• Learn and get Involved in FinTech
• Help push new technology to the public

Car Dealer/Car Finance in Sin Ming requires Car sales Consultant

Job Highlights

Car will be provided upon good performance

Opportunity to advance

Great Workplace culture

Annual, Birthday and Marriage leave

Competitive Compensation and Benefit Package

Group Hospitalization, Medical Insurance and Dental Benefits.

Career Advancement, Professional Development Training Workshops

Brand new office with an amazing team culture

A supportive collaborative team

Job Description

▶Selling of New/Used Car sales,

▶refinancing of new / used vehicle loan .

▶Responsible for following up with potential client .

▶To manage the Group's Facebook page enquiry as well as other portals enquiry.

▶Other duties as assigned

Working Hour

▶6 days work week 9am to 6pm (require to work on weekend and PH)

▶Pay range $3000 - $6,000 averagely

(Basic with commission )

Job Requirements

▶Friendly and outgoing

▶No Experience or with are welcome.

▶Proficient in communicating with clients.

▶Interest in Automotive industry

Company’s Profile:

Our client is a leading commodity shipping and vessel management company with established key partnerships across the region and internationally and are now looking for an IT Support Executive to join their dynamic and fun-loving team!

Work location: Alexandra

Working hours: Monday – Friday, 9am – 6pm

Job Responsibilities:

• Update Company’s IT Policy and ensure compliance
• Provide day to day IT support to end-users within the company
• Provide IT support for Vessels via remote tools or vessel visit if required
• Support and ensure normal IT server operations within the company and vessels
• Maintain and update Office Hardware inventory
• Administer Company's Marine ERP's
• Ensure that backup and replication is done for ERP's and office servers
• Collaborate with other Business Units on new technological needs or expand uses for existing technologies to increase functionality or efficiency if required
• Arrange or conduct IT training for new users or technologies
• Coordinate with vendors and service providers when required
• Maintain/create user documentation and training materials
• Actively explore and deploy new software/hardware, unit standards, policies and procedures and effectively manages to achieve them when required

Requirements:

• At least 5 years’ IT support experience in shipping companies
• Basic SQL Knowledge to run/apply queries
• Education qualification in Information Technology or equivalent
• Good communication skills to work with internal and external stakeholders

Interested candidates may whatsapp your resume to 8494 1966. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Looking for a Fleet Safety Support Officer who is highly motivated and able to work independently. The role also involves preparing reports, collaborating with internal teams to promote a safe work environment.

Job Responsibility:

• Tabulate data statistics for analysis
• Maintain of WSH Management System documentation
• Assist to design and develop training materials / poster and educational for facilitation and education purpose
• Review of drivers’ accident performance and make arrangement for course when necessary

Job Requirement:

• Diploma holder
• Proficient in Microsoft office application
• Able to communicate with drivers.
• Good to have knowledge of Power BI
• Good to have ISO knowledge and certification
• Good to have BizSAFE 2 and 4 certifications

** Fresh graduates with a Diploma are welcome to apply.

Job Summary: We are seeking a highly organized and detail-oriented Administrative Support Specialist, The successful candidate will be responsible for supporting various administrative requirements, including generating quotations, managing ES accounts, raising purchase orders, performing goods acceptance, and generating ROP. Additionally, the role involves liaising with external contractors such as STEML, STELS, and other subcontractors as needed.

Key Responsibilities:

• Generate quotations for various projects and services.
• Manage and maintain ES accounts.
• Raise purchase orders and ensure timely processing.
• Perform goods acceptance and ensure compliance with quality standards.
• Generate ROP and other necessary documentation.
• Liaise with external contractors, including STEML, STELS, and other subcontractors, to ensure smooth project execution.
• Provide administrative support to the Sea Guardian and Wakeboard O&S teams as required.

Qualifications:

• A background in engineering is required.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• This position requires frequent access to confidential information and occasional access to secret information.
• The candidate must adhere to all security protocols and guidelines.

Working Location: Changi Naval Base

Location:

Gul Circle Singapore

How will you make an impact?

This candidate need to be based in Gul Circle, Singapore to support the highly customized Manufacturing factory with 24 x 7 operation.

What will you do?

• Deliver IT services to internal customers in Singapore and not limited to SEA & Taiwan Countries.
• Provide support to Manufacturing, Clean Room, Lab, Office and Warehouse Support.
• To protect the company’s data, tools and information systems.
• Understand and enforces company’s infrastructure architecture standards and policies to maximize efficiency and support platform compatibility.
• Monitor data center, applications, equipment for uninterrupted IT services.
• Collaborate with Global Infrastructure, application and security to implement company standards as needed.
• Maintain system documentation, IT Inventory and change control logs.
• Ensuring new hire are provided with the required hardware on time before the new hire on board.
• Diagnosing PC / Hardware faults and supply solutions as required.
• Assisting in the updates of software patching as required e.g. Anti-virus and Windows Server Updates.
• Work with vendors and deliver scope of work or agreement.
• Keeping system documentation up to date including hardware/equipment assignment listing and mobile listing.
• Assisting technical staff in the event of Major incident or critical system failures.
• Assisting employees with software and hardware issues e.g. Microsoft Office, printers, mobile and other business applications.
• Contribute to and follow global IT standards, IT security and procedures.
• Work with regional and local IT Teams on global and local IT projects.
• Assist to provide the Annual Operating Plan for the next year IT Expenses. (Who will get replacement Laptop that due after 4 years & 5 years for Desktop)
• Purchasing computers and peripheral from IT Suppliers.
• Occasional travel to the other branches as required.
• Will need to be on call during non-office hours to support 24 x 5 and alternate Saturday production line.
• Other duties as assigned.

Education:

Bachelor’s degree in IT or equivalent experience.

Experience :

• 5+ years of IT professionals experience in a fast-paced, MNC company environment.
• Relevant technical certificates a plus. (Server, Network, Application, IT Project Management)
• Strong interpersonal, good working attitude and spirit to help users.
• Broad knowledge of hardware, software, desktop support and IT security is required.
• Hand-on Experience in Server Room Support and Client Desktop Support.
• Working experience in Manufacturing environment and on call duty.
• Some Knowledge on network and Servers are required. (We have internal Network & Server Team).
• o Mount Cisco Router/Switch/ Dell Server.
• o Setup UPS alerts and Server Contingency planning.
• o Basic Server OS installation and RAID setup.
• Minimum 4-5 years’ experience in IT Site Support/Service Desk Level 3/ Desktop Support.
• Microsoft SCCM knowledge for software distribution and computer formatting skills using it.
• Knowledge in IT ticketing System like Remedy and ServiceNow is needed as we will be working according to ticket SLA.
• Some knowledge in Manufacturing application, Oracle R12, E1 or SAP is bonus as Site Support will be 1st level support before escalating to Application Team
• Note: Open for Singapore Locals Only

Benefits:

· Basic up till $2,600 + Overtime (Gross $3000) + Variable Bonus

· 5 Days work week (M-F 9am-18.15pm) and 1 Saturday per month (9am-1pm)

· Macpherson work location

Job Description:

We are seeking a diligent and detail-oriented Accounts Payable Specialist to join our finance team. The ideal candidate will be responsible for managing supplier invoices, preparing payments, performing reconciliations, and assisting with monthly account closings. This role requires strong organizational skills, proficiency in Microsoft Office, and the ability to work independently.

Key Responsibilities:

Circulate suppliers' invoices to various departments for verification and approval before posting. Prepare payments to suppliers in a timely and accurate manner. Perform monthly reconciliation of creditors' statements of accounts to ensure accuracy and resolve any discrepancies. Assist in the preparation of journals for the monthly closing of accounts. Perform other duties as assigned to support the finance team and ensure smooth operations.

Qualifications:

· A minimum of NITEC or a certificate in Accounting, Business Administration, or an equivalent qualification.

· Minimum 1 year of relevant experience in Accounts Payable

· Proficient in Microsoft Office (Excel, Word, Outlook).

· Strong attention to detail and accuracy.

· Good organizational and time management skills.

Work Hours

Monday to Friday

9.30am to 6.30pm

Saturday

12pm to 4pm

Jobscope

1) Manage all customer complaints and resolve the issues promptly

2) Work closely with the Sales team and Operation to address the

complaints

3) Manage Operations schedule and tasks

4) Document all complaints for future evaluation.

5) Update OTAs pricing and bookings

6) Manage after-hours check-in and out enquiries.

7) Monitor and reply to reviews on OTAs and Google Reviews.

8) Work closely with check-in and out officer based on check-in

and check-out schedule.

9) Prepare sales documents such as Tenancy Agreement and Invoice

Principal Accountabilities:

Order Management: Oversee the end-to-end process of order management, including order entry, shipment coordination, delivery, and returns. Ensure adherence to established systems and processes to guarantee timely and accurate fulfillment.

Customer Interaction: Act as the primary point of contact for customers and internal/external stakeholders. Address and resolve any issues related to orders, planning, and logistics, ensuring high levels of customer satisfaction.

Coordination: Collaborate with transporters, the warehouse, and customers to coordinate shipments and manage delivery schedules. Ensure effective communication and resolution of any delivery or order-related challenges. Vendor Relations: Liaise with vendors to track order progress, address any issues, and ensure timely delivery. Monitor and manage vendor performance to meet service standards.

Additional Duties: Undertake any other responsibilities as assigned to support customer service excellence and operational efficiency.

Qualifications:

• Preferably Diploma in Logistics / Supply Chain, Engineering and Commerce. (Fresh graduate are welcome)

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our USV team. The successful candidate will be responsible for supporting various administrative requirements, including generating quotations, managing ES accounts, raising purchase orders, performing goods acceptance, and generating ROP. Additionally, the role involves liaising with external contractors such as STEML, STELS, and other subcontractors as needed.

Key Responsibilities:

• Generate quotations for various projects and services.
• Manage and maintain ES accounts.
• Raise purchase orders and ensure timely processing.
• Perform goods acceptance and ensure compliance with quality standards.
• Generate ROP and other necessary documentation.
• Liaise with external contractors, including STEML, STELS, and other subcontractors, to ensure smooth project execution.
• Provide administrative support to the Sea Guardian and Wakeboard O&S teams as required.

Qualifications:

• A background in engineering is required. Diploma.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Additional Information:

• This position requires frequent access to confidential information and occasional access to secret information.
• The candidate must adhere to all security protocols and guidelines.

Company’s Profile

Established since 2015, this Shipping Solutions Management company has grown their clientele rapidly to include reputable MNCs and forward-thinking SMEs. They pride themselves on offering cost-effective and reliable solutions to their customers.

Location: Alexandra

Working Hours: Mon – Fri, 9.00am – 6.00pm

Responsibilities:

• Ensure that Company’s IT Policy is updated and adhered to;
• Provide day to day IT support to end-users within the company;
• Provide IT support for Vessels via remote tools or vessel visit if required;
• Support and ensure normal IT server operations within the company and vessels;
• Maintain and update Office Hardware inventory
• Administer Company's Marine ERPs;
• Ensure that backup and replication is done for ERP's and office servers
• Collaborate with other Business Units on new technological needs or expand uses for existing technologies to increase functionality or efficiency if required;
• Arrange or conduct IT training for new users or technologies;
• Coordinate with vendors and service providers when required;
• Maintain/create user documentation and training materials.
• Actively explore and deploy new software/hardware, unit standards, policies and procedures and effectively manages to achieve them when required

Requirements

• Min Diploma in Information Technology or related fields
• Min 2-4 years’ experience in IT support in Shipping company
• Able to manage multiple projects/proposals
• Basic SQL Knowledge to run/apply queries.
• Experience of working on an ERP Software will an added advantage.

Your recruiter for this job: WhatsApp Celine @ 84940873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Company’s Profile:

Our client is a leading commodity shipping and vessel management company with established key partnerships across the region and internationally and are now looking for an IT Support Executive to join their dynamic and fun-loving team!

Work location: Alexandra

Working hours: Monday – Friday, 9am – 6pm

Job Responsibilities:

• Update Company’s IT Policy and ensure compliance
• Provide day to day IT support to end-users within the company
• Provide IT support for Vessels via remote tools or vessel visit if required
• Support and ensure normal IT server operations within the company and vessels
• Maintain and update Office Hardware inventory
• Administer Company's Marine ERP's
• Ensure that backup and replication is done for ERP's and office servers
• Collaborate with other Business Units on new technological needs or expand uses for existing technologies to increase functionality or efficiency if required
• Arrange or conduct IT training for new users or technologies
• Coordinate with vendors and service providers when required
• Maintain/create user documentation and training materials
• Actively explore and deploy new software/hardware, unit standards, policies and procedures and effectively manages to achieve them when required

Requirements:

• At least 3 years’ IT support experience in shipping companies
• Basic SQL Knowledge to run/apply queries
• Education qualification in Information Technology or equivalent
• Good communication skills to work with internal and external stakeholders

Interested candidates may whatsapp your resume to 8494 1966. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Recruit Now Singapore Pte Ltd | EA No: 21C0845